Baptist OneCare Customer Service

Baptist OneCare Positive Reviews

5 Stars All the WayThis app is convenient. It helps me communicate with my PCP, look at my chart, set appointments reminders, refill meds, find out about blood work, and so much more. My doctor is absolutely wonderful. He is empathetic and caring. He is extremely polite even when he doesn’t agree with some of my views (he is the professional) and explains to me in a way that is not condescending. His nurse and him have genuine concern for me. Through the app they figured out what I needed for my healthcare plan. I am now finally able to have a plan bc of the referrals he has sent. I finally know what is going on with my health by reading their notes after visits. I also like that the local specialists are in the same network, so they can see notes and other test results easily. My doctor is impressive, and my rheumatologist is as well. I read both of their notes easily. This year I dedicated it to bettering my health since I took so long to actually make it to my appointments, I stayed in bed for a year bc I overworked, and since I’ve met my Dr and used this app, my quality of life has improved drastically. The developers of this app did an amazing job. You can even sign other people out of the app in case your account is hacked. T-Mobile doesn’t even have that option and they are a tech company. Great job. And the doctors in this network are the best I’ve seen..Thao (Cynthia) LeVersion: 10.6.4

Lab resultsI had labs drawn on my way out of an office visit earlier this week. I received a call that the results were in and I had one abnormal result. I was deeply disappointed when I went onto My Chart & I couldn’t find a way to print them out. I have always been able to print my results in the past. It’s not convenient for me to go by the office as I live an hour from the office. I wish you could make it printable so I can have them with me. Thank you..Nannyx05Version: 10.4.2

The app and my last visitFirst of all, I love my PCP, Dr. Christy Lynn Nohra. I always appreciate her honesty, integrity and bedside manner. My preference is to only see her as a provider whenever I have appointments at Baptist Clinic Clinton, MS. I the I really like the app, but I wish it would print out completely and correctly instead everything all over the place and offline. The print out looks very confusing to read especially since I usually need this documentation for different travel agencies. As far as my visit today. I felt degraded, as if I was interfering with the young lady, (RoShonda) at the front check-in desk who was on her phone. She was so rude, disrespectful and had a bad attitude. As a health care professional, I know that the job is rewarding, because you are actually helping others in need of care. Apparently, the way (RoShonda) spoke to me and looked at me up and down she is not interested in helping others. If you don’t like your job then find another one, because you, (RoShonda) are the first individual patients see and that is not a good impression for Baptist, any employer or the patient..MzzNurseCJVersion: 10.4.2

Best app for healthcareThey have thought of everything for your healthcare needs. Everything in one spot. Gives your medical history, family history, test required, upcoming vaccinations and testing needed. I LOVE being able to schedule an appointment on the app and seeing for myself what times are available. I love being able to send a message through the app… they are quick to respond. Can’t recommend it enough!.CC ConnVersion: 9.8.4

A Little BuggyApp crashed 4x while trying to type out an E-visit questionnaire. No autocorrect in those either so using appropriate punctuation & spelling takes even longer. Of course none of my answers saved in those sections so I got to start over again & again. Eventually I gave up, used non descriptive short answers & notated to ask me for details when we could use a different communication tool. Home Screen is also really cluttered & if there’s a way to declutter I haven’t seen it. It’s still asking me if I want an estimate for an MRI I had after a ski injury back in 2018ish..StarvingnurseVersion: 9.8.4

Repetitive informationIt is not necessary to repeat the same information and fill in same answers when seeing the same doctor for a follow up. Page after page of the same information….past surgeries - family health background. Just repetitive to the point I resent being asked to do it over and over every time. Give us a way to state same as before on these pages. Other than the repetition the app is easy to use and easy to navigate.46TootsieVersion: 9.8.4

It combines all the med stuffThis app is a great addition to my daily needs. I am able to see messages from all my docs. And anytime a new test is done, the app lets me know so I’m able to check it out. Even before the docs sometimes. I remember before this app and wanting to know what was going on, and having to wait to hear from my doctor. Now I can see what I need to, without bugging them. It’s great..PootercatVersion: 10.4.2

App review.I love the app. It makes it easy to talk to my doctor or request medical advice or prescription refills. Just help fill when it comes to my work schedule when not being able to be in be seen due to demanding work schedule. I have amazing PCP and nurse Kristen is extremely responsive to messages in the app. It makes my life a lot easier and takes no time to get things handled when I have a medical need..Mountain man02Version: 9.8.4

My RecordsThis is the best thing for older adults such as myself. I no longer have to carry all of my medication with me when visiting a new Doctor, instead all I need to do is open the app and there’s my list. I am also able to review any test that were given at the doctor office as soon as it’s available. . This app is great! Thanks for making my life a little more manageable..Everything 53Version: 9.8.4

Scheduling appointmentsCould you please add a button/option for sixth month checkup or something similar for those of us who need that choice. With the exception of an annual checkup/examination all I need six months later is to visit the doctor for prescription refills and bloodwork. Please help. It would make scheduling my appt. much easier and less of a hassle when I have to explain to the nurse, etc. that I don’t have a problem with my health only a need to continue my prescriptions by having the doctor send a new prescription to the pharmacy..RadioJoeVersion: 9.8.4

Easy to useThis app is very easy to use. Once I’ve logged in, I’m able to view messages, schedule appointments, check test results, and pay my bill all from the Home Screen. I can update my prescriptions and immunizations. I love how I’m able to check in for my appointments from the app so there’s nothing else to do when I walk inside the clinic. Very easy..Chelle1109Version: 9.8.4

Awesome systemMyChart is the best system created to interact with your provider. MyChart gives you the option to schedule appointments, cancel appointments or change and you can also pay your bills. Should you need to communicate with your doctor MyChart offers this option as well and they respond within usually 24 hours….I love it !.Not me HoneyVersion: 9.8.4

PaymentsI thought it would be great making my payments on the app. But unfortunately the billing department screws up everything. They now tell me I owe from 2021. I searched 2 years of EOBS. Nothing with that amount. And they can’t send me a copy of the bill. You have to wait up to a week for a response. Not sure if it’s the fault or the people they hired to do the job. may just delete the app and they can send me a bill..Icylady1Version: 10.4.2

Keeps saying inappropriate informationI don’t know what I can do to get the information correct I answer the simple questions and then when I go to check in they say it’s inappropriate information or in accurate information! Makes it frustrating when you’re trying to get on a call and you can’t get logged in and you’re trying for the fourth and fifth time!.NinaStrohVersion: 9.8.4

Sheryl LaDonna (go by Donna) RilesI enjoy being able to access my medical history/records and being informed of all of my different medical issues. It’s important to know this information without having to call someone by phone and possibly not be able to speak to anyone. This is a great addition to the medical field, especially for the patients..SRilesVersion: 9.8.4

Love MyChart AppI love this app. I do wish users could update information as I find even though I report current events, tests with my PCP, it doesn’t get updated to MyChart from my Doctor. Love seeing my test and lab results myself. Enjoy that I can communicate with one of my Physicians and refilling one of my meds on MyChart. I wish all of my DRs were on this app..LunaBlueLuVersion: 10.6.4

Love the appI love this app. It gives me access to my medical information and records quickly and helps keep me informed with what’s going on with me. Being able to schedule my appointments on the app and reschedule or cancel makes life easier for me being a deaf person that can’t use the phone without someone else’s assistance..Mrswomack87Version: 9.8.4

Great Customer Service!!!I was having trouble signing in to my Baptist My Chart so I called the help desk phone number. I talked to COREY for several minutes and got everything straightened out! COREY was able to explain logically how to resolve the password reset process. He was KIND, very HELPFUL, and very KNOWLEDGEABLE and provided EXCELLENT CUSTOMER SERVICE & SUPPORT! I believe that CoREY is a great asset to the Baptist Hospital System!!!.PseudoBankerVersion: 10.6.4

Best health appI love this app! It is great to have the ability to make, change, and view appointments at my convenience. It is very helpful to see test results real time in MyChart instead of anxiously waiting for a call from the doctors office. I am very happy that I can list other health professionals so that my PCP knows my entire care team..LoisLane61Version: 10.6.4

Excellent Care ClinicI really appreciate the care I receive from the Baptist Care Clinic- the location I visit at the reservoir location is excellent. My last visit was on a Sunday and I was really thankful that they were open that day. The staff is very friendly and efficient - I have seen Dr Patel several times, she is wonderful!.Nanalana007Version: 10.6.4

Love the App!I love having Baptist One Care. All my doctors affiliated with Baptist post your visit notes, test results are posted here to refer back too, appts are posted for your reference. You can message back and forth with your provider. Pre-visit check ins are done through the app to save you time and effort at the office. It’s great!.Jamster58Version: 10.4.2

Baptist One Care App (My Chart)This app is great! It’s well laid out and easy to use. I have a “ridiculously long” health history and meditation list. I so much appreciate having all that AND test results, messages and the ability to ask my doctors questions registering test results!!! Kudos to all those who developed this app!.50 yr old stroke survivor!Version: 10.4.2

Pre op preparation for upcoming surgeryEvery person I encountered was friendly, helpful and had a smile for all of the people being processed for their upcoming needs. Please let the staff know that they are doing a great job. Keep on smiling, makes your customers have a better day..Turnip tiesVersion: 10.6.4

Medications wrongGave ER nurse typed, updated meds list by diagnosis. It even has Discontinued and Added/ Changed section. Corrections of drugs stopped were not removed from active drug list in ER in today’s visit. New drugs and updated dosing was not fixed. Now, they were slammed, but there is no excuse for records not being kept perfect when lives are at risk. I love EPIC for the speed with which I can get information; BUT the lists of drugs, allergies and surgeries needs to be correct each time it is accessed. The Patient cannot make the changes, and must see a Provider to get anything changed. Baptist needs to require that records be updated at each visit..GtwnlVersion: 10.6.4

Easy to useThis is the only patient portal that is easy to use and navigate around. I have multiple health problems and multiple patient portals which are all difficult for me to figure out so I end up calling instead..DrBettyTVersion: 10.6.4

Great informative health toolNotifications from my PCP RE My health, easy to renew scripts, make appointments and use early check in. Highly recommend Scheduling appointments very easy, ability to send questions to pcp, quick responses, all drugs are listed so it’s easy to check in at new doc.Weatherford ReviewVersion: 10.6.4

ReviewI like using this app to share my opinions and feel it is important to have an opportunity to do so. Our Baptist team are always professional and have been supportive of my needs. This is helpful as l seek services and engage in the Baptist facilities. Thank you for positive attentiveness..77EroseVersion: 10.4.2

Appointment schedulingThe app needs to let you schedule an appointment with any doctor at any clinic at anytime. If your sick and need to be seen and your normal doctor doesn’t have any open appointments for several days you need to be able to available appointments with other doctors or else customer goes to mea or trustcare or other walk in service..Jdawg257!Version: 10.6.4

Great app!I wish every doctor had an app as easy to use and full of options as this app is. It gives you more control over your health and makes online services easy to locate..KimberlyephillipskpVersion: 10.6.4

Great AppI enjoy all the data that I receive when visiting the doctor or staying in the hospital. Would like to have doctors tell the patients what all that info means. I would like to know if I should be doing something extra for my health..DalesanVersion: 9.8.4

NEA’s MyChart patient portal> I’ve been using NEA MyChart since 2014. I think it is amazing and it’s improving even more with the added features! > In my opinion, it is the Client Portal to be compared to from for every other organization to use, not just medicine! > Monda Hutchison.NEA MyChart review mhVersion: 10.6.4

Little old ladyOnce you get use to it, it’s easy to find what you need. You can text your doctor and they will text you back on business days. Usually they will get back to you the same day..Lovastatin1Version: 9.8.4

Love itThis app is so easy to navigate. I love how quickly it is updated with test results, scheduled appointment and medication changes. The details are very helpful. Such a great idea to have all of my medical details at my fingertips whenever I need it..RcgillVersion: 9.8.4

Great site!I had this same sight in California and it is so helpful. Everyone responds quickly and my test results are easy to understand. Thank you for having this available..VbalmaniiVersion: 9.8.4

Gluckstadt Baptist ClinicMy first visit at the Gluckstadt Clinic today was excellent. We were seen quickly, everyone was pleasant, the clinic was very clean and well maintained. We saw a nurse practitioner who was very professional as well as personable. It was a pleasant visit..Pim2020Version: 10.6.4

Nice app but be better.I use the app weekly and find most of the features helpful. Messaging doctors is good but could be better if you had a simpler way to share health data with doctors. Such data sharing of regular blood pressure and blood sugar readings. Also need to add facial recognition for login. I would recommend this app..KmaxdayVersion: 9.8.4

UserThe clinic personnel are friendly, efficient and I’m always seen on time. AMAZING ! It’s hard to believe we use to sit for hours waiting to see physician. Thank you for being so prompt! Ccclark.CarolcclarkVersion: 10.6.4

Dr. Wallace and staffDr. Wallace is amazing doctor. He listens to you and treat you as a patient and not a number. He is always on target about my health issues. Donna in X-ray makes me feel comfortable and relax. She talks to you and helps make it less stressful and worrisome.L&RWalkerVersion: 10.4.2

Everyone was so helpful there especially my doctorMy nurse and the people at the checking in it was the best service I ever experienced I’ve really enjoyed it thank you.Blessme62Version: 9.8.4

Love it, When I Can LoginThe app is awesome but I’ve been having to avail myself of the website as of late. After multiple attempts to login the app just won’t budge, giving an “Oops” message. I thought at first I was entering the wrong info until having success at the web address..Aaron'sMSVersion: 9.8.4

Love MyChartIt really makes life easier and able to track my care, pay bills, communicate with care team and make less calls..Ronron1494Version: 9.8.4

Dr. Jeffery MorrisEXCELLENT physician & I recommend him to everyone who doesn’t have a doctor or wants to see a new one. Dr. Morris is easy to talk with & he will answer all your questions. I never felt he was in a rush to leave me. John Elliott.John R. E.Version: 10.4.2

Baptist one care on computerNow can print review— thanks. Review most educational & helpful. Suggest fatal prognosis on anyone not be available but note to see their physician to limit anxiety..Nig jrVersion: 10.6.4

MyChartThis is my favorite medical app. Easy to navigate. Easy to message my doctors. And LOVE that several of my doctors use this software so there’s better communication between different specialists..WpballouVersion: 9.8.4

Notes to my doctor.Best thing I like about MyChart is I can write a note when I have a question and get an answer quickly. No more phone tag. :).Lady Bug in MississippiVersion: 9.8.4

Quick and easyLove having quick access to my medical info and test results.ADCB7Version: 10.4.2

Love this place!The care is so wonderful that I actually hope to get sick so I can go and be cared for by these folks! I’m convinced I’ll live forever since I became a patient!.W2epeacedogVersion: 10.4.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 10.6.4

Baptist OneCare Negative Reviews

ER visit Munir TurayFor a person that has worked in the medical field I highly disqualify him and the way he practices. I didn’t go to the wer bc I was sick but bc I was in pain and the only treat treatment I got was a Covid, flue test and a toradol chol. He was no very concerned at all with my situation and the triage nurse asked him if he wanted to get blood work and he said no. The next day I went for a follow up and given a full lupus work up that he could have done but didn’t even after I told him my past medical history..Mlsample84Version: 10.4.2

Baptist One Care (aka My Chart)Sadly I have discovered this app is USELESS in an emergency situation. It seems that at first glance EVERY MAJOR HOSPITAL in 300 mile radius let’s the Apple Health app allow users to select their facilities be selected in case of an emergency … but for what ever reason Baptist One Care does not. That said I do have the “ability” to allow a one time access BUT that means I have to be able to do that when it’s needed. What good does that do me if I can’t respond or talk???.Rsc1949Version: 9.8.4

No face recognition ID or Cancelled Appt AlertInstead of logging in with a password, many apps have Face Recognition ID. This would save a lot of time, especially if a patient would like to grab a cancelled appointment right away. Also, there is no text or email alert when an appointment has been am cancelled so that another patient can go in and grab that appointment..GodsCurlyGirlVersion: 9.8.4

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 10.6.4