Chess - Play & Learn+ Customer Service

Chess - Play & Learn+ Positive Reviews

Good, but lackingThis is a great app, yet it’s confusing to my why it even exists. The developers have built a double of a game they already have on the App Store available to everyone for free. This is Apple Arcade.. why is it even here? This game in comparison is exactly like the free one. Are there plans in the future to add some more features exclusively to this version? 3D rendering perhaps? This is the same 2D platform and your other app. I just don’t understand why someone would rather have this app than it’s original..AlekaiOchoaVersion: 1.0.1 (1)

A lot of fun but boring after a whileI really enjoy chess, and the boys are all really fun until they are too hard. Therefore, making you play all the old bots again. After a while they become predictable and easy to beat. I feel like another thing they could add is a system where you can play against your friends, they have a feature where you can play online so I feel like it wouldn’t be to hard to implement the system..Turdis the time travelerVersion: 1.0.3 (1)

Black Bots Easy to Beat??I love everything about this app. I got inspired to try it out after watching the streaming series but I don’t like/trust free apps. It’s worth it to me to have simple, instructive gameplay in a somewhat secure environment. Consider this 4.9 stars because although I truly appreciate the diverse bots it seems like the easier opponents happen to be Black. Maybe it’s just me..MowmudVersion: 1.0.1 (1)

Great example of chessI previously wrote a review that was kind of harsh because the app just crashed when you launched it. However that has now been fixed and I can say that this is a very entertaining and accurate representation of chess. I now highly recommend it for anyone who enjoys playing chess or wants to learn how to play chess. Kudos to the developer for a quick turnaround on that bug fix..PolarBearKevVersion: 1.0.1 (1)

An Ok Chess GameThis game started out like any other chess game you can find all over the App Store, but at least it has different bots that play differently to test your playing style. The problem is that it doesn’t teach you anything. The message will constantly pop up that you made a mistake or a blunder, but there’s no way of going back and seeing what was wrong and what could’ve been done differently. Fun chess game for mobile, not so great on “teaching” anyone..BrotherSkullz_XVersion: 1.0.1 (1)

So much for ad free games…I really liked playing the bots, but, of course, after awhile it was easy to predict their movement. BUT, the real problem is, to go any further, you have to sign in…WAIT! I thought Apple Arcade games were the ‘complete games’ without buy-ups, or add-ons, or you needed to ‘do-something’ like sign up for something else. Sorry, it’s greedy, first of all, and secondly, it dishonestly represents the idea of ‘Complete’ game. Shame on you…..Justice LawVersion: 1.0.1 (1)

Good but rage quitters are ruining it!Hey I actually really like this game and app. I started playing online as well and have been enjoying that part even more. However, there needs to be more of a “stick” against people who repeatedly quit if they make a mistake. It’s annoying when people lose the queen early then quit. You should add a feature that takes double points for repeat resignations..Rawbie45Version: 1.0.3 (1)

Less features than original appThis Apple Arcade version has less features than the original app. The only thing it has more of is the bots. You unlock all bots but lose access to puzzles, lessons, videos, etc. If this app allowed you to have more lessons and puzzles per week/day than the original app, this app would be much better..JakesBillsVersion: 1.0.3 (1)

Simple and room to growsThis is a clean and simple approach and is directed to challenge against various computer AI and online play. I have enjoyed playing it and it has potential. Glaring omission is local two person play on the same device. I have not encountered any crashes or usability issues. Hoping to see updates..Ummmmm258Version: 1.0.0

Nice & SimplisticThis is exactly what I was looking for when getting into chess. This app doesn’t try to do too much or stray too far from how it should be played in real life and I think it should be like that, love it..ZalebZingVersion: 1.0.1 (1)

P&P plzGreat game, tons of difficulty settings geared towards different types of players, has a small but diverse board and piece customization option. My only request is for it to add a pass and play option..CoinweenieVersion: 1.0.1 (1)

Great game of chessSimple uncluttered and clean interface. I can play a computer opponent and feel challenged yet still win some games. Not tons of bells and whistles, but that’s what I like. I just want to play game every now and then..IgonnarateVersion: 1.0.1 (1)

Add a play through featureWhen people resign from a game could you have that transfer to bot (after scoring) so I can see out my strategy? Or have it auto complete to see if I was one a good track?.AwadamVersion: 1.0.2 (2)

Progress!Unlocks all the bots normally required with premium, so worth downloading as a peer to the normal app if you are just testing the waters. Will update to 5* if the devs add more features in the future, such as letting you review a game with the engine’s thoughts after a challenge game..SudowareVersion: 1.0.1 (1)

I appreciate this appThis is a wonderful app… to the devs: There’s a bug whereby if you have a game going with a bot, leave the app and then return, the bot makes blunder after blunder… Just an FYI! Thanks for doing what you do.JackifusVersion: 1.0.1 (1)

Input is OddNot sure what causes it but input for things are delayed or don’t work at all and I can’t figure out why. Seconds matter! I’ll try to move a piece and it won’t accept the moves multiple times until finally it does..AaronMFJVersion: 1.0.3 (1)

It’s ok, uneven difficulty , audio issueWhy does this stop the podcast audio when launching? I have to quit and restart the podcast player. Computer players seem to increase difficulty without changing player..Zzzzzz3425rz123Version: 1.0.2 (2)

It’s okayThis is a good chess game but it definitely needs to have the content that is in the free version to make this a plus version. Also you can not castle in this game which is a move that needs to be added..Mrb731Version: 1.0.2 (2)

MISTAKE !I did not like how it says “blunder” or “mistake” without giving you a reason. It’s cool if I made a mistake, I want to be better, but just saying, “ hey you messed up looser, here’s a red bar that says so.” Kinda makes me feel like I can’t make mistakes…. It’s also distracting..Enriquerico14Version: 1.0.2 (2)

It’s great!This is a fantastic online chess game that is super safe even for the youngest to play. I’ve become a better chess player because of it!.Mr.900Version: 1.0.3 (1)

DecentI am a huge fan of chess. once i saw the arcade version i was super excited because i could practice on the boys without paying. we should be able to login though..Daxy 34Version: 1.0.3 (1)

Gotten better!Connectivity issues seems to have gotten better.DrsgopiVersion: 1.0.2 (2)

Lack of optionsGood luck trying to customize anything. Castling only works in assisted mode and after like three moves trying to subdue a King, the game defaults to stalemte, who knows it those can be changed..RadlmanVersion: 1.0.3 (1)

Works fine for me, but I got a bot opponentIt loaded fine for me on my 2nd-gen 12.9’ iPad Pro, but my opponent’s name was “opponent” so pretty sure it was a bot. So probably just not enough people using this yet. I’ll stick with the Social Chess app for now..DannyGGGTVersion: 1.0.0

Solid chess appA fun chess app with lots of bots if you don’t want to play online. Great for learning. It doesn’t have all the features I would have liked (like going back to see what moves I should have made when I make mistakes) but for an Apple Arcade version of an expensive subscription game, I’m pretty happy with this..HungrybackpackVersion: 1.0.3 (1)

Get this for the bots.This is the best chess game I’ve ever had on my phone. I’ve never played online, but the selections available for the bots, and the general presentation, are simply the best I’ve seen and I’ve downloaded all of the chess apps available. This app has made me love chess again 👌🏻.Christopher-SireVersion: 1.0.2 (2)

Bots’ ELO is lower then statedLove to play agains bots and it’s best chess bots you can find. It’s like chess.com but -90% features +all bots unlocked. But it’s important to mention that bots’ ELO feels at least 60% lower then stated. One of the recent examples is that in a game with Antonio (1500) he put his queen under my pawn for no reason at all. You will win 1500 bot but loose to 500 ELO online player.Budiak PashaVersion: 1.0.2 (2)

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.0.3 (1)

Chess - Play & Learn+ Negative Reviews

It’s kinda chess2 stars since it is technically almost a chess game. It claims to be a learning app but has no real learning capabilities and even the “mistake” or “blunder” pop up appears when really what you may have done was not a mistake if you’re trying to set something up. My other complaint with the game that makes me say it’s almost chess is that I have had many many games end because it says I have a draw when I’m only 2-3 moves from a checkmate which is infuriating. This pushes me more to other chess games on the AppStore (of which there are many) since there’s nothing really making this one unique and it doesn’t provide the teaching it claims..Thebutcher434Version: 1.0.2 (2)

Lacks learning featuresI recently started playing chess and had exclusively been using the arcade version of this app. I finally tried the App Store version after someone told me about the post-game analysis feature. I am extremely puzzled why we would get a less capable app in what’s supposed to be the premium arcade version. Worse, there is zero information that these features are missing. You do get all the bots unlocked for free, but this is not really all that helpful if you can’t learn from your mistakes. I see responses from the developer from 1 year ago saying they are working on adding additional features. There’s no work to be done. Just enable them. Otherwise just remove this version of the game. If I had started with the normal App Store version, at least I’d be aware that the post-game analysis feature existed for the last 6 months. I get you want to collect the $10+ a month for the post-game analysis feature, but the solution isn’t to give arcade users nothing..Kline.pwVersion: 1.0.3 (1)

DisappointingI was extremely disappointed that the features offered in the Apple Arcade version of the game are limited to the free options in the standard version of the App Store. At least in the App Store version you get a limited number of puzzles and lessons you can access before the paywall stops your progress. I’d hoped the Apple Arcade version would offer a lot more. Things I do enjoy: the interface is nice and the available matches are enjoyable. There are also a large variety of computer opponents to play..BootgoblinVersion: 1.0.2 (2)

Expected more...I downloaded the app hoping that I would have a better understanding of the game with explanations of the rules and reasons of certain moves. I did not get that. You simply choose a bot to play with, get a few hints, maybe suggestions, and you win or lose. You already have to have the a little more than the basic knowledge of the game. If you’re a beginner and you want to have a thorough learning experience about chess, this is not the game to learn. For an Apply Arcade game I expected a little more..PinkstchzVersion: 1.0.1 (1)

Horrible!The fact that this is the paid version too is crazy. If you’ve read the other reviews, you’d know that this has absolutely nothing other than the outdated bots which are all the same. If you try playing online, either some of the columns are missing, or everything is invisible. This has no game review, no puzzles, challenges, analysis, or any other feature other than the bots and the buggy online. There is no reason to use this app instead of the normal one. I wouldn’t even get angry at the devs, but seriously? Fix your game.Le Froggy FrogVersion: 1.0.3 (1)

Play yes, learn noI haven't played chess in at least a decade, and was hoping that by "learn" the title of this app meant there would be some kind of training mode. Flashing "? Mistake" and "?? Blunder" across the screen in Orange and Red with no added context isn't teaching, it's punishing. At least the devs are devs, and not actual teachers, because man I'd feel bad for their students. Update: and they gave us FEWER features for the version that needs a paid subscription! Somehow that's justification. Wow..VinwvVersion: 1.0.1 (1)

DisappointingYou would expect this to be a better version since this is part of apple arcade and yet it is the exact opposite. The rest of the reviews will tell you what I’m talking about and how this version just lacks features from the original, free version. I see no point of this app and am especially disappointed in the inability to play with friends. I do however look forward to any future updates that address this issue and make this as good or better than the free version..Msk1009Version: 1.0.3 (1)

No multiplayer with friends?Was trying to setup a match for myself and my daughter, but you can’t? Trying to teach her and thought this might give her enough help without really handholding. I don’t see an option anywhere to create a match with friends or anything like that. It looks like either BOTs or random online multiplayer. If I’m missing something let me know and I’ll change my review, however if match creation was purposefully left out because this is an arcade game, then the one star stays..Collin.CoxVersion: 1.0.1 (1)

It’s just chessIf you want an play chess with a random person (can’t be someone you know for some reason) or play against a computer. Then great! That’s what this app does. But that’s it. All those reviews from a year ago are still true. No change. Still no learning functions, no way to connect with friends. There are dozens of better chess apps. Don’t waste your time. Developers won’t update this game anytime soon..CaptSpaceOtterVersion: 1.0.3 (1)

Two starsI gotta say 2 stars because I was playing the game earlier and I moved my pawn to block a checkmate and a pawn takes it but here’s the thing with that the pawn was nowhere near being able to take it Because u know how in order for a pawn to take a chess piece it has to be on the northwestern or the northeastern side right? Mine was behind it so it can’t get me but the pawn acts like it can And it wasn’t against a human it was against the system (I played against Antonio).MelloBendyJelly52Version: 1.0.2 (2)

Why did they make this?Confused as to why there’s an Arcade and non-Arcade version of this app. Doesn’t appear you can play online without using you Game Center ID, and it doesn’t seem to have a way to sync that player data to their other app or web. I basically feel like I wasted time playing this instead of their non-Arcade app with the free content..BohumpusVersion: 1.0.3 (1)

Constant drop downs judging your moves makes this game unplayableThis game constantly drop downs tell you “Mistake??” Or “Blunder”. It’s the equivalent of playing a game while someone watches and tells you every thing they think you did wrong. I’ve gone through all the settings and there is no way to turn it off. It just forces you to endure it’s commentary on every move you make and I absolutely hate it. Sad this is the only Chess game in Arcade. Hopefully they’ll add another soon that just lets you play chess..WyldMoVersion: 1.0.2 (2)

Many bugs and few featuresThe app contains anonymous multiplayer, bots, and customization options while lacking lessons and other learning features. While not bad, the simplicity of the app leaves much to be desired. Additionally, after beating many of the bots three became timed at only two minutes. To my knowledge, there is no way to fix this issue within the app. Good luck beating Danya in only two minutes..MegaCritic.comVersion: 1.0.3 (1)

UnfinishedNo playing against friends already makes the app useless for me, but at least the app could be fun for someone who only wants to play with bots or strangers. That is, if the app actually fit on the screen properly. Unfortunately, a good portion of the game board cuts off on the right side of the screen, keeping you from using your right bishop, rook, and two pawns. It also cuts off most of the UI as well. Truly embarrassing for how barebones and low effort the rest of the app is..NossssssssssssssssssVersion: 1.0.0

Missing featuresI mainly have a chess app to play with friends in person and this game lacks both an option to select specific players or an option to play player v. Player forcing you to only play a computer or a randomly selected user. I also would like better move tips or a lesson mode..Steven P27Version: 1.0.3 (1)

How am I supposed to learn from this?I got this game hoping to learn how to play chess and I was pretty disappointed in the fact that it didn’t really provide the materials for people to learn. I still play the game, but I am technically clueless. It doesn’t teach you how to play there’s only a game mode giving you clues..Its really nice but...🤥😅Version: 1.0.3 (1)

Fake AdvertisingIf you are going to advertise this app as a way to learn and play chess, then you need to have a mode in the app where you can learn to play chess. This app is just like the free version on the regular App Store except 98% of the content is not available. Honestly don’t waste your time with this and just download the free version or play it on a computer where you can actually learn to play..Laleb CoganVersion: 1.0.2 (2)

The idea overall is goodThe idea overall is good but when I go to play a match it gives me bot opponents instead of a real person. Ok and tell me why MrBeast is on there it doesn’t make any sense. There is definitely room for improvements but I think you did a great job on the graphics and designs..🟥🟧🟨🟩🟦🟪🟥🟧🟨🟩🟦🟪☃️🤩Version: 1.0.1 (1)

Would you like to play chess with your friends? Not on this app, buddy!Pretty baffling to make an app wherein you play a board game designed for two players... By yourself. Honestly. I mean, you can challenge anonymous opponents online, if that's your thing. But let's be honest; that's not anybody's thing. If you want to play chess by yourself, you'd be far better off with Really Bad Chess..Little WaskVersion: 1.0.2 (2)

Game told me I lost when I wonI was beating someone and then the game just randomly told me I lost and wasn’t allowed to move. I clearly was beating them and blocked them off from my king completely with them having only a few pieces but apparently the game glitched or the person cheated and I “lost”.JudahBarrVersion: 1.0.3 (1)

Glitchy. Expected moreThis game occasionally freezes up or crashes on both iPad and iPhone. It also isn’t much help when it says I have made a mistake or did a poor move. Doesn’t say why or offer advice on what to correct..Need My ScheduleVersion: 1.0.3 (1)

False checkmate and bad qualityWhen I was in the middle game of chess match, it said it checkmated me, but he didn’t because I still kinda castled because the bishop was protecting the queen so I couldn’t take it so that I was going to Castle, but then it said it was checkmate, so I just wanted to let you know that see if you could fix that for a while.Anonymous number jVersion: 1.0.3 (1)

Why publish this?This is a clone of their free app without the premium features. You’d think because its on apple arcade the premium features would be included in this version but its still just the free version but with less functionality. You can’t even sign in to your account if you already have one..SpiderB8Version: 1.0.2 (2)

BuggyThis game is not polished. there is a way to take a pawn when it should not be possible. Which is really a bug. Playing online sometimes feels like you are playing a bot, for example if you take a long time to move, the opponent makes a move in milliseconds..BgfyfxvVersion: 1.0.2 (2)

Terrible customer serviceThis app restricted use of this app because I lost to much. They accused me of sandbagging and refused to allow me to use the app. It is sad that a game developer thinks so highly of itself that they restrict game play if you are not good. This developer is really a joke. Terrible. They actually demanded a written apology if I wanted to use app. Sad..Da-MacineVersion: 1.0.1 (1)

No friend-to-friend play abilityWhy is this Arcade version so basic compared to the regular version? I can’t play against my own friends in this version but I can in the free, regular version?!?? Ridiculous. What even is the point in this version over the other?.Brandon PNWVersion: 1.0.2 (2)

MehThis app is not at all like the chess.com app it seems to have insane time in between online moves where it’s actually making your time disappear. The only reason one would get it is because it has all the bots..BasesixtyVersion: 1.0.1 (1)

Too many bugsIt moved with out touch, can you believe that!.KmahyarVersion: 1.0.1 (1)

MehThe un-advertised move limit which causes a stalemate is brutal. Some bots just make pointless moves to use it up..Mark KiVersion: 1.0.3 (1)

Not able to play friendsNo feature available to play against people you know which I find useless.DarguanVersion: 1.0.1 (1)

TrashImagine spending so much time on a bot just to get so close to beating it and the game just glitches or breaks and kills one of you pieces that wasn’t even in a spot to be killed because it’ll happen a lot if you play this garbage.Alejandro MontotoVersion: 1.0.1 (1)

Fails to loadCrashes when trying to launch..\/\/\/\/\/\/\/\/Version: 1.0.0

Won’t load for me eitherRunning latest iOS on iPad Pro.DholmstenVersion: 1.0.0

RiggedHow do I lose by abandoning the game when it’s my opponent’s turn? 3 minutes go by, nothing, I check my email for 48 seconds, I lose..Dhiwievreh eheegheeVersion: 1.0.3 (1)

ChessGame is good but when I’m about to checkmate it gives me stalemate or draw which is frustrating and annoying..PourtydVersion: 1.0.3 (1)

Decent Chess, Too Dialled BackI was quite excited when I saw that Chess.com had come to the Arcade. I was excited because of the prospect of having the features of the original app without premium costs or purchases. Unfortunately, this is not what this app has to offer. It lacks the functionality and features that the original app offers, such as no analytics post-match, no puzzles or lessons, and an online matchmaking that barely functions correctly. This is not even to mention the countless bugs and issues that I have experienced so far with this app, almost too many to count. The online multiplayer also appears to have many issues, with glitches and bugs galore. Overall, this app is not what I had expected. The chess itself is decent, the AI is okay, but it is missing many key features, lessons, optimization, and much more. I am sadly very disappointed..😡 😡 😱 😱Version: 1.0.3 (1)

It’s like chess.com but with less featuresWhat is even the point of this.KfjidjxlxjkxjxVersion: 1.0.3 (1)

I mean..Well the chess online play is fun, not many features, but online play is ok I guess. I mean it’s not like it works anymore though...RauviVersion: 1.0.3 (1)

Why?We can’t even play our friends?? What’s the point of a crippled app?.RecordScoreVersion: 1.0.3 (1)

InsultingSeems like there is little benefit to paying for apple arcade to use this app. Most features are better on the free app, you can’t even do self analysis with this one. Feels like the developers wanted to be on apple arcade and so threw the bots in so they could say they were giving some benefit to the arcade subscribers. It’s a truly hollow experience..5tinchVersion: 1.0.3 (1)

Online full of cheaters and boysNo menu to report players completely useless outside of bots who are mot fun to play against. Useless app since it doesn’t appear to be feature complete.CM216CANVersion: 1.0.1 (1)

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 1.0.3 (1)