AI Plant Identifier App - PLNT Negative Reviews
SCAMDo not get this app. It did not work the day I downloaded it and so I canceled the “free” subscription but was still charged a week. They claim in responses to reviews that you have to go in your phone settings to cancel yet they make sure those instructions are not available in the actual app. I know for a fact I canceled and the app said my subscription would end the following week yet they were still able to charge me and contacting Apple, they make you wait for a 48 hour review to see if they will refund. Apple trying to tell me that they don’t see the cancel on their end until the day I filed the dispute. Because the app is a scam and makes you think you canceled in-app just to scam you out of money. Clicking the manage subscription button in-app, there should be a clear message there saying you have to go in your settings on your phone and cancel. This message only shows up AFTER they scam you out of a week at $7.99. SCAM!!!!.Medude1234Version: 2.6.3
Worst possible product on App StoreIf I could give this app a zero score I would. This app is the poorest product I have ever used in the Apple store. I wanted the PLNT Plant and tree identifier app to help me identify plants and trees in my garden and on my walks in the woods. I took a picture of the unknown plant and the app gave me 3 possibilities. I showed the 3 possibilities to my neighbor because she is a professional botanist and a professor of botany at my local university. I knew the plant was a hydrangea by that point. It was the poorest identification app my botanist friend had ever seen. Now I cannot even cancel unless I contact “support” via email. I did send an email to support requesting immediate cancellation of my free trial but who knows what happens in support. My free trial expires at midnight on the 6th of June. I am contacting Apple with my complaints. In the past Apple carefully vetted their 3rd party apps. This product fell through the cracks..Toothless22Version: 2.3.2
Free trial doesn’t even workI love the idea of this app so I’m really sad that I can’t check it out fully on the free trial. I signed up for the free trial but the app refuses to recognize that I have a trial account. When I click “Restore” I get an error message that says “No valid purchase”, and then when I scan a plant in the identifier it won’t display the articles about the species I get hits for. This is an expensive subscription so I think I deserve a chance to make sure I like all the features before buying it. So I’m probably gonna cancel tomorrow. Come on guys, this could be a great thing for the world if you fix the issues..MadSutVersion: 2.1.5
Not worth itI got it to try it. I tried it on one of my husky tomato plants just to see if it would be accurate or not. Needless to say on my 2 star rating is it wasn’t.
I took multiple photos, tried different angles and close ups a good 5 times to see if it would tell me the correct plant, and it kept telling me my husky cherry tomatoes were a poisonous Christmas tomato plant. Lol.
So, after the 5th go round, I gave up. It’s a cool concept which is why it got above a one star, but it’s good for nothing until it can actually identify the correct plant. I wouldn’t pay for it..Nsrox13Version: 2.7
Tracking and accountDownloaded this app because I saw it had a feature that you can point it at a plant and it can tell you what it needs. I guess I will never know because they want you to register which is not required. The huge deal breaker for me is they require tracking I don’t allow apps to track me and I’m not sure why they have to. They say it helps to update the app. Thanks but no thanks I like my privacy I will never use this app as long as tracking is required. Also I would give negative stars if I could..Don't buy glu appsVersion: 2.3
The worstI have had this app since July 2022 and it has not successfully identified a plant yet. Started with plants I didn’t know and it just was not making sense so I used it on plants I do know. I pointed it to a zebra grass and got back it was a rose. I could understand it it were in the same category but that’s not even close. Not going to run through the list but it’s extensive. And you can’t cancel in the app, they force you to call. Paid for the year but come July this baby is gone gone gone. You’ve been warned. 🌺.Scottale62Version: 2.6.0
Good concept poor executionDoesn’t save the photo or health analysis of the plant, just a generic pic in the my plant’s section. Doesn’t recommend specific amount or numbers of days to water- nothing more than a reminder app that you fill in on your own. The analysis I did get gave me a 50% likelihood that my plant was overwatered and a 50% chance it was underwatered. Trying to cancel but ofc they make that super difficult. Better option: Don’t bother in the first place..JjtihdsgbVersion: 2.2.3
Not satisfiedI have not been satisfied with the trial and tried to cancel the app. This asks you a thousand questions before even getting to submitting your plant pic. I have been unable to do so and do not want to except this charge. I cannot get anyone to get in contact with me, or respond to the cancellation email that I have sent. Very dissatisfied and need to resolve this immediately!.Bangie39Version: 2.3.2
Worthless without subscription purchaseSome apps offer limited functionality without a paid premium. This is not one of them. Unless you plan on spending the money for the subscription, don’t bother to download it. All it will do is collect your personal information and take up space on your phone..LaelGVersion: 2.3.2
Not worth the addTrial is for 3 days AFTER you agree to continue to pay on auto renew at $8/week! Honestly that is way to expensive for plant help. Didn’t realize this was completely useless without a paid subscription.
And the app requires permissions to share your information for advertising and sharing to other companies..Blsd4tdVersion: 2.2.1
Weekly subscriptionJust skip downloading this app. If you subscribe and forget it about it as they hope you will, you will be charged $8 per week. Just avoid it all together and save your money.
The app itself is not great at recognizing plants and there is little information on the ones it does..Zachy-C from HBVersion: 2.7.4
Not as advertisedI have a simple question to identify a tree that is volunteering to grow in my flowerbed. From a picture of a stem with leaves. This app is not capable of research like that.
I do not want the app and cannot figure out how to cancel the “free 3 day offer” that automatically turns into a 7 day device with a charge. I don’t find this useful at all.Texannie20Version: 2.2.5
Incredibly misleading and doesn’t identify wellThe app bombards you with popups for its subscription, and the pricing is very misleading. It’ll try to see you in for $1/week, while trying to get you into a $70 yearly plan. The pricing simply doesn’t match up and breaks all sort of Apple pricing policies. The identifier has been incorrect for my echevaria, birds nest fern, and even my monstera..Uwotm80Version: 2.2.3
Worthless unless you subscribeIt “may” be an ok app if you continuously shell out some serious $ but the free option is simply worthless. Won’t even allow you to scan the same tree twice to see if it was correctly identified, which it did not. Even I can tell the difference between a bush and a 50ft tree..LakotadriverVersion: 2.1
Beware!After your 3-day trial-this app charges you 7.99 a week automatically!! I gave up after the first time I used it because nothing was being identified correctly. I used the app to email and cancel but it didn’t! I really hope they will make this right and refund my money (over $300-NOT OK!).LovelaughlivewellVersion: 2.6.6
Too muchToo many tutorials when all I wanted was to take a picture and see info about a flower but I couldn’t even find where that was. It kept asking for a monthly fee every time I did something.Lover of skinVersion: 2.3
Not goodI downloaded because of one tree , I snapped a few clear photos and not once did it show a tree in the identity, it kept showing flowers , then it wouldn’t allow me to keep trying it kept saying I needed to sign up for its $7.99 a week fee - if I can’t get one single identified photo, that is one app I will not invest in.13RMasonVersion: 2.1.1
Very disappointedI understand in app purchases but not being able to fully see what the app can do without restrictions was a huge let down. I couldn’t even use a single function before the app was requested money. No thanks, I’m definitely deleting this..Brainnerd727Version: 2.2
Not at ALL accurateI tried ID-ing trees I knew at first - 1 out of 7 were correct. Went to the several unknowns I had an idea of what the were and after manual research comparing conclusion of this APP, I am deleting it. I out of 16 trees ID’d correctly is NOT what I paid for & if I could not even give it 1 single star, I would have..Redhot419Version: 2.3.2
Cancellation Request - no responseI just got this app today to look up one tree and was not happy with the results. I’ve emailed twice asking for them to cancel my free trial and not bill me. Still waiting to hear from them..FkmorningstarVersion: 2.3
Doesn’t do the trickThis app constantly misidentifies plants, says plants are healthy when they are not, says plants are unhealthy when they are, gives incorrect information on watering, etc…. I’m a master gardener. The reason I got the app was to cross reference knowledge. This app is not worth the money!.Redwolfs123Version: 2.7.7
Don’t get it.Should be no star!! I looked at this for 2 minutes then deleted it when it said $7.99!
I still got charged the $7.99! I am trying to get a refund, so far no luck! It’s outrageous and wrong! Not sure where to go next! Please stay away from this one!!!.DoodlemopVersion: 2.2.3
TerribleThis app identified a rosemary bush as salvia and a fig tree as a banyan tree. I tried 7 times taking pics of individual leaves on the fig tree, large and small leaves (new and old) and it always calls it a banyan tree. To justify cancelling, I shot the rosemary bush that’s a no- brainer and when it said salvia, I emailed to cancel my membership..Ksims0563Version: 2.3.3
Customer supportUsed there email to report an issue with a charged subscription with no response I only intended to try the app but easily, and accidentally purchased a subscription. Cannot find a way to remove the annual renewal.KhellesVersion: 1.9.3
How can Pothos not show up??How is it possible that Pothos or Snake Plant don’t show up in a search. I don’t know the Latin names…isn’t that what the app is for? Too bad because I really like the troubleshooting and depth of their care instructions..GirlyHammerVersion: 2.1.5
UselessHasn’t been able to identify or help tend to any of my plants. I have another app that id’s accurately all the time; I got this one to help tell me how to take better care of my plants but it can’t really do that I it can’t tell what it is, can it?.Adirose111Version: 2.3.2
BEWARE of Subscription that looks like FreeTerrible blood suckers that trip you up thinking your getting a free app and then you’ve clicked and been charged 8/week for a subscription! Shame on you. No app is worth that! Besides designing something to fraud people into subscription. BEWARE OF SUBSCRIPTION FRAUD.SkySurf4funVersion: 2.3
Bought the monthly access doesn’t workI used it for three days then after I paid the monthly access fee it wouldn’t work. I can cancel but a month down the drain..Cassie caiVersion: 2.2.3
ChargesI did not knowing my sign up for anything but free access; I went to the App Store to report an issue or use contact u.. and neither resulted in a screen to communicate with. All of a sudden I am getting weekly charges..Never leave feedback butVersion: 2.3.2
Does not work.I’ve tried this app on multiple plants in my garden. My priority was to determine the health of the plants. I found that this app identified the plants incorrectly most times. I am hopeful to get a full refund for my one year subscription..Viking GardnerVersion: 2.3
Unable to cancelDownloaded for the free trial and after attempting to take a picture of my peace lily 4x, it failed to identify the plant. I cannot access the “Help” feature from the settings menu to cancel my subscription..Tuj23701Version: 2.3.2
The plantsIt does not tell the right plant and if you want to know about the plant it tells you nothing about it, you also have to pay to do certain things on the app.😡👎🏻.Seylee EricksonVersion: 2.7.9
WorthlessI got this app and tried to identify a plant 4 times with no correct result. I tried doing the same once with google and the plant was identified on the first try. Don’t waste your money folks, google does the job for free. Btw, the plant was oregano..YenpersanVersion: 2.2.3
Not user friendlyI just want plants identified. I just want to easily find the photos with identification. Not easily done with this app. My message to the developers I s KISS..Green.willowVersion: 2.6.8
Rip offThis is a rip off. I’ve tried canceling this several times. They still are continuing to take money out of my account. I would NOT recommend this at all..Disturbingly disgruntledVersion: 2.5.4
After I subscribed and get charged the app no longer worksI was loving this app! Was very useful and helpful but now I haven’t been able to use it or contact support. I’m unsubscribing. So sick of getting ripped off.LaLa4385Version: 2.3.2
Buggy and too expensiveThe help button doesn’t work - there is no way to check and see how to unsubscribe and it’s unclear. The app is really expensive and has a 3 day free trial then I t’s $8 a week… 🤯.TfarhangmehrVersion: 2.2.5
TheivesI complained after I accidentally got the year subscription at the end of the free trial and not only ignored my request for a prorated refund but then also took away my subscription. Give me my money back.KPizzleDizzleVersion: 2.2.1
UghAnother one of those pull you in and then charge you when you thought it was free. Plus they make it impossible to see how to cancel..Laura the I geekVersion: 2.3
FailI tried getting this app for a school project but after 5 wrong identification images it said I had to pay to do more and all I wanted was to know what some trees are..S_car_scarVersion: 2.3.9
Doesn’t loadTried numerous times but app doesn’t progress past the 2nd informational continue page. Never would load..TinkTockVersion: 2.2.2
Terrible.Terrible app, wont even let you take a picture of the plant without making you pay their nearly $60 yearly fee..Skyraingh7Version: 1.9.3
Zero stars!!!!Tells you nothing about the exorbitant price until after subscribed.Bluejays7Version: 2.3
Cancel pleaseDownloaded app. Tried to use free trial to identify a plant. Didn’t identify. Cannot find any way to cancel subscription before they charge $85 annual fee. Possibly a scam..Sowing.Small.StoriesVersion: 2.3
Warning not to use the app - SCAM appI downloaded the app and it wouldn’t identify the plants properly. I then straight away tried to cancel my subscription so I don’t get charged after 3 days of free trial. However the app doesn’t have any option to cancel subscription. The help option in the app doesn’t work either. After some research I found their support email and now emailing them to cancel my subscription. Hopefully they cancel this in time. Please don’t download as a SCAM app!!.Nav89Version: 2.3
Getting robbed!I just found out that I’m $80+ for an app I’ve never used. Be careful with the shade on this one, they automatically start charging you excessive amounts, WEEKLY!!!! I’ve submitted a complaint and refund, couldn’t tell you if it actually works because I would never pay $10/week for any app ever!.Nickname ReVersion: 2.1.1
Bad appI just lost 10 dollars. It never identify a plant. I tried many times in different ways and nop!!! Wrong plant always. Absolutely I do not recommended this app. 👎🏽.!€&¥Version: 2.7.1
ThiefHorrible app, these lil cheats claim you can cancel the subscription but yet it still shows subscribed on the app store. I need ya’ll to cancel the subscription like this fraudulent and false advertisement..EhhssiosVersion: 2.5.2
This App is an ScamI only used this app for once and it has charged me three times after I unsubscribe it. If the unsubscribe system is broken on their side, I doubt if it is intentional. I have tried unsubscribed from the app, from App Store and it is still charging me. Anyone know how to deal with this..Sa_26Version: 2.4
Charged me subscription feeThis app was deleted the second it was loaded and yet they charged me premium subscription . I tried getting rid of it and now they have charged me for the entire year. I want my money back and do not want to use this app anymore. Please unsubscribe me!!!!.InfofloVersion: 2.3.6
Price gougeHella expensive!.Wasteland WonderVersion: 2.3.3
HorribleIt won’t let me take a picture it just says can’t identify..DuidbddbhdjdVersion: 2.3.2
Not okThe app doesn’t recognize plant’s properly. Please cancel my subscription, I sent an email to support since I don’t see any where else to unsubscribe..Gvh2022Version: 2.2.3
Not helpfulI wanted something that would tell me how to care for my plants. Although it did identify my plants, did nothing to help me care for them. I’m terrible with plants and seem to be killing some ones that I just bought. So I got this app and so far it has not helped me at all. In addition I need to put my alarms of when to water and stuff but if I don’t know when, why can’t the app suggest? Waiting for the 3 month subscription to expire so I can get another better plan health checker for tips….PdispVersion: 2.3.2
CancellationThere is no place to cancel your subscription.SharrrrrrrrVersion: 2.3.2
Horrible app. Only way to use it at all is to subscribeDon’t even install this garbage. Will try and get you to subscribe before your first use. Total scam and should not be allowed in App Store..Kimmy12321Version: 2.3.2
Cannot identify properly plantsTried many times, read the instructions , cannot identify plants properly
Need a refund.MickGomeau from MontrealVersion: 2.3.2
ScamDo not trust trial. Charges you $10/wk without notifying you. Doesn’t identify properly on top of that..IanDPlantVersion: 2.3.2
TerribleDoesn’t recognize a viburnum? Seriously?.Ms.tulipsVersion: 2.3.2
Terrible doesn’t- workDid not correctly identify 1 of my 50 plant species or their health issues. Totally useless app.Clappy 49Version: 2.3.2
Charge without my knowledgeI open my bank statement and I have seen that they charge several time
I did not subscribe even !.ArianbabaVersion: 2.3.2
T’es dans les champsComme mes plantes.David gasseVersion: 2.3.2
Inaccurate Plant IdentifierThere are better apps than this one. It is not very accurate- has trouble with even common plants and it’s expensive!.CG 2022Version: 2.3.2
Try it free for 3 days then en its 40$ a month40 a month, what?
Plus there is a mountain of popup… rate us, lets track you, sent us you email before testing it, try it a bit then it’s 10$ a week!
The WORST type if app.Paul potoVersion: 2.3.2
ScamDo not sign up, they collect and distribute your information to “fulfill contract obligations”. They do not follow the “do not track” request if selected. There is a bunch of other item which are cause for concern in the vagueness of their policy. Also the developers are based in Russia, need I say more..UmbongosVersion: 2.3.2
Doesn’t workNothing was identified. Few photos were useless..GardenerYSVersion: 2.3.2
Tried it objectively but it’s a used car dealership.Could not get past the free trial nor subscription gates the app is loaded with.
With all the death-by-thousand subscriptions people are under assault, they are banking on people forgetting when their free trials are up so they can auto renew you.
It’s a common unspoken part of these sol-called freemium business models.
I sincerely wanted to have a good experience, coming from an ad I saw on Instagram. My partner warned me she had tried and and thought it was useless. Putting on my engineering hat I found that the business decisions the creators have made to put sign up hurdles *everywhere* won’t enable the actual software to shine. I took one photo of a tree and after agonizing waiting in the background, it finally said it couldn’t be identified. Sorry this is going into trash heap now.
Maybe someone will try again when your sign-up process isn’t so used-car-sales..FivetwelvishVersion: 2.3.2
Can’t identify my plantsI tried to scan a few of the plants I already have identified to see if the app could recognize them. I tried scanning my monstera, it could NOT recognize it. I tried a few others and it’s very u specific, the info it gives you is mediocre. Not useful to me. I canceled my subscription while still in the three day free trial. Which I feel like three days to try the app is not enough, especially considering how expensive it is. I would have loved more time to scan more plants and mess around to get the hang of it. But for the price and how mediocre I felt it was, not worth the risk to see if it can actually be useful..Surra4Version: 2.3
Cancel my subscriptionThis app doesn’t work and there isn’t a spot to cancel your subscription on the app itself. Please cancel mine..AshhzimmVersion: 2.3
Does not workThe app asks you to subscribe before even using it, and can’t even identify the plant properly. Stay away from this app and just look your plants up on google..BS3001Version: 2.3
CancelI don’t like the app. Want to cancel sub and it is not evident where to do that. Do not charge me a yearly sub..BmleslieVersion: 2.3
UnsubscribeI have not had any luck with this app. Identifies incorrectly, and it difficult to navigate. I wanted it for trouble shooting, but that feature is not activated. Not what I was looking for. Please refund or at least cancel immediately. Thank you..Going crazy with this appVersion: 2.2.5
50%Can’t identify half my plants..GuylPoiVersion: 2.2.2
Very limited free trial?I identified/added 2 plants and then it wouldn’t let me do anymore. It said something along the lines of, “To get the most out of our app, subscribe,” and the costs per week, month etc.
Not sure how it’s a free 3 day trial if you are extremely limited after barely 5 minutes.
I wasn’t able to use the plant health identifier at all..Sigh_fiiVersion: 2.1.5
Don’t getThis is the worst app ever. I’m trying to cancel my subscription and there’s no option to cancel. I wouldn’t even give it one star.Not happy 87Version: 2.1.2
Vol a l’etalageJ’ai due payer 22$ pour identifier une plante.Pierre D'AmourVersion: 2.1.1
GARBAGE APP!!DO NOT USE THIS GARBAGE APP ITS THE BIGGEST SCAM OUT THERE IF YOU WANT A GOOD ONE USE PICTURETHIS ITS THE BEST BY FAR F**** YOU GUYS AND YOUR SCAMING WAYS.TheguywhohatesscammersVersion: 2.3.2
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