1000 Hours Outside Customer Service

1000 Hours Outside Positive Reviews

This app is amazingThis app has completely made our 1KHO journey SO much easier! I love that I can set and stop the timer easily, edit time if I forget the timer, and that it keeps the running total for us. I keep the times updated on a paper chart, but this is 100% easier than what I was doing last year, which was recording the times on my phone, having to calculate what added up to an hour, and constantly trying to remember what time we left the house. My husband and son even join in by letting me know when to start and stop the timer. Thank you thank you!.MikaelaJDVersion: 2.13

Good but a little buggyI like the app overall to keep track of our hours outside. My four biggest issues are: 1. The timer itself is buggy, I’ve gone to open the app and stop the timer after an hour or two outside and the timer will show as 00:00 with a start button and I will accidentally reflexively hit it with your realizing it hadn’t yet “updated” to our actual real time count. Sometimes it takes a full minute for the timer to refresh itself after it’s been running in the background a while 2. There’s no app widget available! This would be the perfect thing to add to my Lock Screen for instant access, sometimes I totally forget to start the timer on my phone but I believe a widget start/stop would make this whole thing way easier and enjoyable 3. When in the calendar view if I need to edit a single days time I expected to just click on the square for that day and be able to edit but you have to click on the little tiny clock button that comes up. I overall found a lot of navigating the app to be confusing. 4. I haven’t yet finished a full month of timing since it’s still January but other users have said that once a month is finished you aren’t shown a “month total” and would have to add up days manually to see how much time you spent outside during one particular month, if this is true this is VERY disappointing! I guess I will find out soon..AshMNjVersion: 4.0.4

Wonderful Outside Tracker!I have used this app for a year now and have been very impressed. I love the option to add a journal entry at the end of every day and pictures along with it. Babies don’t keep and being able to download all of my entries at the end of the year was so heartfelt and brought back so many fun memories of spending time outside with my little one. I would recommend this app to anyone!.Jaw2023Version: 4.0.1

Love the idea but missing simple detailsI was so excited to get this app and couldn’t wait to make the purchase. I’m bummed though. To find my total for a month, I have to go through and manually click each day and add the hours - I’m not seeing how to find a running total aside from the current week’s running total. I’m also frustrated that once I’m past 1 hour in a day, it’s just showing a one on the calendar even though I might have clocked 1.7 hours. Those issues alone make it so that the app isn’t doing what it was made to do. Am I missing something?.Langdon1219Version: 2.9

Getting there!This is a super useful app for our 1kho goals, but it definitely still needs some work when it comes to tracking different profiles. I tried to edit one kiddo’s hours when I accidentally left the timer going and it seems to get confused about edits- I checked his total hours so far and they were definitely more than they should have been, the app was confused somewhere between the profiles and edits. Looking forward to more improvements but not totally trusting the app yet and will still use the paper tracker and keep an eye on hours!.BerckalerveVersion: 4.0.2

Lacks seemingly obvious featuresFor a paid app this should have more. I would like the ability to see each individual timer entry; The time the timer was started and stopped; And be able to edit individual entries. If we go out once in the morning and again in the afternoon, but I forget to stop the timer in the afternoon- I have to some now keep track of what was already tracked in the morning and add it to the second entry that I’m trying to edit. The app should be able to show me all of the data for one day… not just a running total for the day..KsnwvsidkVersion: 3.2

Hit or miss.My wife is in to the 1000 hours thing for our kids and wanted me to help her with tracking the kids time this year. 2 issues - can’t sync her phone and mine so possible duplication or missing time. However the main issue is that the app works great on her phone, but crashes in about 30 seconds on mine no matter what I try. I have rebooted the phone, made sure I had latest IOS updates, deleted and reinstalled. Clearly the app is very buggy! Much safer bet to just use a basic timer and a piece of paper to track your time!.SeaMonkey185Version: 2.5

Good interface but missing a watch appThe app has a really nice user interface and does exactly what it claims. The only issue I have is that is does not have an Apple Watch app built in. It seems like it would be easier to start and stop timers without having to worry about remembering to pull out your phone. Overall a good value for the price point but it is lacking in a key feature that would make the app more user friendly..Nurse BakerVersion: 4.0.1

Love! & Suggestion for v.2Great, straightforward app! Part of an amazing movement/brand! Hoping we'll someday get: 1. Able to choose a date to start the cumulative hour count from. (It defaults to installation date.) 2. The ability to link profiles across devices. (I'm not the only person who takes my kid outside!) 3. The ability to track different activities or people outside. For instance, I don't count our 1 mile bike ride to school for our overall hours or organized outdoor sports but I know it would add up over time. Or for families with more than one kid, they might need individual timers for the kids' different schedules. Love this app and use it every day! Hope it becomes even more useful in the future!.Mike11213Version: 2.14

Love but…Absolutely love the concept, but the app has some annoyances, including a big at the end of the month. Today is Jan 31st, and in the monthly view, the last few days of December show up. Those dates incorrectly show the January data for the same date (eg, Dec 30 shows the hours I logged for Jan 30). Now I’m wondering if my total is wrong too? And I don’t see how to export the data so I can track it some other way. It’s leaving me a bit demoralized..AslfkfnebVersion: 2.9

Great app to track outside timeWe love this app and it really shows how much (or how little in the colder months) we spent outdoors. One suggestion that would make this perfect: an Apple Watch version! We often leave cell phones behind as they distract us from our surroundings so being able to track on the Apple Watch would be amazing!.NCMinimalistVersion: 4.0.5

So easy to use!!!! CAN YOU PLEASE UPDATE FOR DATA USAGEI am 1000% happy with this app! It is so easy to use. I don’t mind not being able to track more than one child, it actually helps me to see it so simply anyways! I track the majority of our time together anyways! If your on the fence about whether or not to buy the app just do it!!!! For a couple dollars it is way worth it to me!.K8e1111Version: 2.13

Great app and support!The app team got back to me pretty much right away with my problem! Great customer support. And I do love the app. The hour badges are fun to get; it is an incentive to get outside more with the little one! ***** I use this to keep track and love the idea. But with the latest update, I can’t seem to put in hours for Friday & Saturday. I will keep using it the best I can but please fix!.Hana_soloVersion: 2.5

Loving this appWe are no this app but sometimes Mom messes up and forgets to start or stop it at the correct time. It would be great if we could verify or correct the times logged as a feature. Either way, I love it and love the idea…. Even if i have to set my oven timer to remember to turn it off when I’m logging the time missed… the next day. Lol..Mom over 40Version: 2.11

Only app I’ve ever paid forThe 1000 hours outside app is incredible! Before I purchased it, I was starting a timer on my phone and keeping track of our days and hours outside on a note on my phone. I love how easy this is and that we can go back and easily see our hours every month..VD3245Version: 4.0.4

Needs a widgetI love thus app it lefts me manually enter or adjust our time. It’s clean and simple, and worth paying for. I do however wish there was a widget. I frequently forget to stop our timer when we come inside, so it would be nice to have a widget from and center on my phone showing me the running timer..NannyLadyVersion: 4.0.4

Tracking multiple profilesI just started with this app, and I love that we can track multiple people! My only wish would be that I could simultaneously use timers for different people. In the summer, we go out at different times for different amounts of time, but we can manage with single timers..Catrie44Version: 4.0.1

Doesn’t keep timing when my screen locksI was on a long walk and started my timer and out my phone in my pocket. When I ended my walk, it had only recorded 5 minutes of my walk. Then I did another test and started my timer and took my kids on a walk to the playground. Again, it stopped. This time only recording nine minutes of my time. Super frustrated! Seems like something a free app would do, not a paid for app..CaroV17Version: 4.0.4

Great for tracking hours!When I first downloaded the app, it kept crashing, so I left a review stating my frustrations—I received a reply in about a week that stated the issue had been resolved. Now that I’ve been able to use the app, I can say it’s been so great for tracking our hours. Thank you for all your help!.RandicicardiVersion: 2.9

Great app!This is my first year doing 1000 hours outside and I’m loving the app so far! It’s really easy to track how much time I’m spending outside with the stopwatch and I like the calendar view. The badges are a nice touch to keep you motivated and share on social media. I recommend it for anyone doing 1000 hours outside challenge!.KelliannbakerVersion: 4.0.3

Timer glitchesOverall I like the app and it helps keep us on track for our goal. However, given that the main feature of the app is the timer, it’s frustrating how often I start the timer, leave the app, only to come back to the timer not running and that it didn’t track my time at all..Sdgrant2011Version: 4.0.6

I love this app!I love this app! It’s helping me get outside with my family more. I wish I had a function to log sessions though. If you get outside multiple times a day and forget to start the timer, you have to add up the time. Logging sessions with different locations and “tags” could be a fun what to track the time outside with cool graphics at the end of the year..LauraewilsonVersion: 4.0.6

Works great for usWe are really enjoying this app! I love being able to keep track of our outdoor time and I like being able to save journal entries and photos from the day. We haven’t had any of the issues mentioned in previous reviews, so I assume they’ve been fixed since then..JMM88Version: 2.3

New updateLove the new update that shows the time spent outside as hours and minutes (ie 1:30) vs the old version that didn’t show anything less than an hour on the calendar view. Despite our cold midwestern winter, this app has really helped motivate all of us to spend more time outdoors - so thank you!.Carla42586Version: 2.10

Great App. Would love more features.The app works really well and I’ve seen how they have implemented ideas from previous reviews. I’d love to see widgets! Lock Screen widgets to track daily/weekly totals and Home Screen widgets to see the stop watch or calendar. It would make the app much more functional for me..KwmakVersion: 3.2

Love!I love 1000 Hours Outside! I enjoy getting my toddler outside more, but remembering to track the time takes some of the fun out for me, worrying about the clock. This app takes the mental math away! Would love to see an Apple Watch version so I’m not tempted to scroll social media after starting the timer!.Mackenzie McGrathVersion: 2.3

So easy to track!This makes life so much easier, and we have gotten so many more hours because I haven’t had to worry about carrying around a pen and pater to track. Thank you SO much!! We will be successful this year without a doubt. 50 hours and 2 1/2 weeks in!.William StewartVersion: 2.9

I usually love 1000 hours outsideThat’s why I purchased the app. I was looking forward to conveniently track our individual outdoors time but unfortunately the time tracker doesn’t work and messes up everybody’s time every time I use it for a specific person. So I have to still manually track it and update it in here. Kind of disappointing, otherwise would be a great app.FamilySpiesVersion: 4.0.1

Would love a different visualWas considering leaving a review about crashes, but updated and it seems to have resolved. Overall happy with the app. Would love for there to be an overall visual (like the printable paper charts) that fills as you add hours, and a feature that tells you if you’re on track to reach your goal..SiafizVersion: 2.10

Timer not workingI got the app primarily for the timer and easy tracking. It worked great for the first week and then stopped. I turn on the timer and then go back later to stop it and it only recorded a few seconds. Now I have to keep track of time and then go back and record the total time later. It completely defeats the purpose of the app..ThbrittaVersion: 4.0.4

Good idea, but really buggy stillAt the moment, I love the tracking! It even keeps tracking when my phone dies, which is amazing 🤣 but my biggest issue is if I want to do anything other than track (shop or download my badges) it crashes so I can’t do anything else really on the app, which is a real bummer 😩.KaymsnyderVersion: 2.9

Love this ideaI love the idea of tracking time spent outside and being able to see time for each day/week/month is super cool! It’s a nice motivator to see everything laid out. I just wish the app was compatible with Apple Watches, that would be incredibly convenient!.Katt071Version: 4.0.1

Needs the option for Apple WatchWe love the timer feature of this app for counting all our outside hours. It would be wonderful to have the option to use the timer on my Apple watch as well, so the phone can be left at home and the hours still easily logged..GunnBearVersion: 4.0.6

More than a time log!I love the fact that I can log the hours on my phone, but what I love the most is I can keep track of memories made and save photos. Also, if you forget to log your hours, you can go back to a date and add them in..Bekkah LeeVersion: 2.3

*update* Glitchy*update * Customer service contacted me promptly and helped me resolve the issue! App is working great now! Just purchased the app and like a lot of the features, but setup has been glitchy, and it won’t let me add profiles or update my user name..KatwapVersion: 4.0.1

Timer still buggyI love this app but the timer is still very buggy for me. Sometimes I will start it, come back after an hour, stop it, and nothing has recorded. It’s very frustrating when I’m spending a lot of time outside—I’ll open the timer and it says 8 seconds or something. I end up timing it myself and putting the times in by hand..JesshoopVersion: 2.13

Cute ideaI love this idea and it seems like it is going to help us be more intentional with our goal of being outside more but the journal feature is impossible. There is no way of getting away from the keyboard when done typing. So it renders that feature useless which is a little irritating especially when paying for an app..Kalcm47Version: 2.13

Life changing challenge and appNot being dramatic. It took me a while to get the app but it makes tracking so much easier!! Get it and start making life wonderful again today.Caitlin 1717Version: 4.0.1

The new update helped!I was so frustrated with the tracker- it wouldn’t accurately track a quarter of an hour!!! Now it is fixed. The only thing that would make it better is the ability to log for several different family members on one screen. 🙂.Hillary B. +3Version: 2.10

Watch AppI love this app but I really wish there was a version for the AppleWatch. It would be so much easier to use my watch to track because generally when we’re on a hike or at the park or the pool or whatever, my phone is in my bag. Please work on a watch version!!!.Brittany Lee MacVersion: 4.0.3

Great app!It motivates me to go outside more..LenaN85Version: 2.10

Hard to track multiple profilesI like the idea but the execution in the app has been challenging. I am attempting to track for all members of my family but when I edited the time for one of my family members twice it added the time to the total twice instead of changing the time. It’s not very intuitive for different profiles and it only tracks the latest time on the calendar (not all time, or a particular chosen profile). I think it would work well if you were just using it as an individual since all my challenges are related to multiple profiles. For a paid app I expected a smoother experience or the opportunity to trial it first..AwemondVersion: 3.2

There are GlitchesI can’t access any of my badges, the app will close. Sometimes when I’m inputting hours, the app will randomly close. I love the movement and love tracking my hours but I expected more since I had to purchase the app..Curious wondermentVersion: 2.11

Motivating, but limiting!I love this challenge and have been doing it for two months. The app is a great way to keep track of my time and add a little journal entry to remember each experience. I’ve even gotten about 5 friends to join along! There are a couple changes I wish the app could provide: being able to look back at a photo album that contains all the pictures from the month (rather than having to click on every entry), being able to share with friends/see their progress/cheer them on, and a little visual to illustrate how near/far you are to completing the 1000 hours! Here’s to spending more time outside! Cheers!.BJCKC19Version: 2.11

Responsive DeveloperHad some issues but the developer reached out and is working on them. Great that they are making it better..SuperBabelFishVersion: 2.8

Great app but crashes oftenI love being able to track our hours outside on an app but I wish it wouldn’t crash every time I try to use it.Foreverlovingyou99Version: 2.9

Too many advertisementsLove the concept of the app & of course 1000 hours outside in general but for a paid app there is way too many irrelevant advertisements. It would make sense on a free app but this app costs money. I don’t even want to read their blogs or browse content because every half paragraph is interrupted with an in-page advertisement or pop-up..Tinamarie2211Version: 2.9

Working fine, could improveApp has been working fine for me, although I’ve opted not to use the timer in favour of entering my own time manually. Simple app that only does what it needs to do..KN9274Version: 1.0

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1000 Hours Outside Negative Reviews

Not worth itI am shocked that there are so many great reviews for this app. I like that you can track time for more than one person.. but in the calendar view and the “hours this week” view you can only see the hours for the “main account. You should be able to switch between which profile you want to view. You can’t even choose who the main account is. Also the last time I added hours it didn’t update in the individual profiles, so now I feel like I need to write down the hours we spend outside on a piece of paper because this isn’t accurate, defeating the purposes of this app. I also would have thought that on the timer tab that there would be timers for each individual profile. And with the announcement by Ginny for 2023 I would think that there would be a way to track miles walked, books read, and other goals. This app isn’t worth spending money on and it doesn’t live up to the needs. Hoping for lots of improvements soon..EmparkhVersion: 4.0.2

Way more trouble than convenienceI got the app hoping it would be easier than physically tracking my family’s hours in a paper, but it’s actually not been helpful at all. If I forget to start the timer right when we go out, there’s no way to adjust the start time. And there’s no way for me to add an hour for one child and two for another if I miss it - I can either do one child or the same amount of time for both - and then if I want to spend more time outside later, I can only edit that before time instead of add another hour or two. It became so complicated, I had to stop trying after a week and I’m back to my paper in the kitchen. I’m glad it was only $2, but it was still a waste..Ruf2013Version: 4.0.4

Doesn't accurately trackThis is a great idea in theory, but the app is proving to be very buggy. It seems there is a big issue with exiting the app and coming back to it, whether that's by hitting my home button or even pulling down my notifications bar. I've had it stop tracking and reset to zero. But most often it artificially inflates the time. Just yesterday with each time I pulled my notifications bar down I watched the time jump from 20 minutes to over 7 hours of time. Disappointed to have bought this and have it not work. Was so excited to join the challenge and have an easy way to keep track of our time..MamaAtHome5Version: 2.4

Doesn’t do basic tasksI can’t find my history in a list anywhere with details. The calendar shows 2 hours when I have 2.5 in my week history. I can’t go back and look at any other days outside of that week with any detail if I entered it in rather than using the timer. I also did the timer this morning and then manually entered in another outdoor activity in the evening and it erased my timer from the morning. Frustrated I can’t have a detailed list of what I entered so I can look back at it clearly without having to click on every day and even that isn’t accurate..Slammy Sammy 26273939Version: 2.9

Timer works 1/2 the timeThis app is so glitchy! Half of the time I use the timer, it doesn’t keep running once my phone locks. If I let my phone lock on it’s own/don’t press the lock button while it is running, is usually works, but not always. But it’s very frustrating when it can’t be trusted to do basically the sole purpose of the app. Waste of money, in my experience. Which is a bummer because I was so excited to use it to make our 1000 experience more accurate and easy to track..Kellyyyy!!!Version: 4.0.3

Misleading App CapabilitiesTech support was very prompt when I asked for help with the family sharing portion of the app. Wish I had realized that the “family sharing” meant you all had to purchase the app multiple times across whatever device you want to use it on and that it only allows you to track one kid at a time. The family sharing they promised was the only reason I bought this app instead of using one of the numerous free apps out there that do the same thing. Wish I could return this app. I’ll be using a free app and not recommending this one from now on..Amyl_taylorVersion: 2.14

Logging timeI LOVE the podcast. LOVE the idea but I absolutely HATE logging the time. Yes it has a timer feature but to backtrack (I forget to hit start and stop a lot) is a pain. You can’t just put in 17 minutes-you can only put in the decimal tracking. And I’m trying to log every minute we can (both parents work full time) so we want every minute to count! I don’t have time to do a calculation- I’ve got two kids under the age of 3! Please fix this (or give people an option)!.Sadie kuhlVersion: 2.8

Doesn’t really do what we needed it to doNo way to reset if we want to start from zero at the beginning of the school year. No way to see hours per day after the week has ended or see any hours from previous months. Basically just paid to use a timer and have access to the 1000 Hours Outside shop on an app, both things I could already access for free from my phone. I hope to see improvements in the next update..HomeschoolMama2Version: 1.3

Want to loveLove this movement and what it represents. I try to get out with my 7 month old as often as I can and this is a huge motivator for me to create strong habits early. HOWEVER. This app glitches and doesn’t count time when I am away from Wi-Fi or cell service. This seems like a huge problem for an app that is encouraging time outside. Unless I am in my backyard, this app is not useful to me which is a huge bummer..WLPadillaVersion: 2.14

Terrible appLove the 1000 hr every day concept and I was so excited to keep track for myself and my 3 kids in the app. However, just 2 weeks in and I’ve already given up on this buggy app and will switch to a paper calendar instead. It’s nearly impossible to keep track for more than one person. This was a total waste of $2. Im so disappointed because and feel completely defeated in the goal already..Gerte016Version: 4.0.2

Not worth the moneyDon’t like the way it Tracks the hours. Hard to put in anything under an hour. After paying for this app i download a different hour tracker instead.Sandy493726Version: 2.10

Crash appI wish I read the reviews before paying for it. I really want to like it, and I want to believe in its potential, but I’m losing interest in opening it at all. It crashes every time I open it - even after updating my phone. And the timer only works when the app is open. I hope the crashing stops, but until then (if I keep it), I’ll just track on paper.Elle ZVersion: 2.9

Crashing constantlyI love this challenge and would really like to use the app but it crashes every time I’m in it. Even with the most recent update. Hope this gets fixed soon.Nic_slp09Version: 2.7

Super buggyI REALLY want to love this app. I do. The timer is a great idea and so are the badges. But: - I can’t report a bug in the app because the button to click to submit my bug report doesn’t work. That’s bug #1 - bug #2 is that every time I even so much as click on the badges page the app crashes hard. Once my entire phone needed to be rebooted. - bug #3 is that my husband also downloaded the app and signed in as the same person as me. When he separately tracked time outside for our daughter, it erased the entire week’s worth of tracking data for BOTH of us except what he tracked. If you need a timer, just use your phone timer. Track on paper. Buy the stickers online if you need badges. If this was a FREE app I would probably be deleting it. I love 1000 hours outside but man is this app buggy! Save your money until it’s made more stable!.PegGirl91Version: 1.1

DisappointingI wanted to like this app as I love the Insta account and the challenge. But it’s not useful. I want to be able to log hours not tracked within the app itself, go back an edit, even move the time backwards from when I start the timer. The timer also seems to re-set when the app is not open instead of counting time in the background. Pretty disappointing..EveMarieRVersion: 1.1

CostlyI love the initiative and support it but… I think this app has a lot of potential but I think for what you get right now it’s very costly. As others have said there are glitches with the timer. Issues with logging old hours and making edits. And the bar graphs aren’t all that exciting. Even with hours logged my graph is a boring line. If I could get a refund at this point I would and wait until there’s been some progress made on it. Feels like it’s still in a very testing/development phase..LeewlooouuuVersion: 1.0

Not FunctionalI downloaded this app and I’m unable to log past hours. In addition the timer stops once you get o of the app. I can’t make edits. As of right now there isn’t a single thing I can do with this app..KMP1616Version: 1.0

App needs workThe app needs a lot of work. It is not worth paying for. At this point it should be free to get general feedback and then the dev team and improve and actually charge for the app..DPS1_1Version: 1.0

GlitchesLots of glitches right now that I hope they fix them soon! When you start the timer and close the app, the timer stops. There is no way to see the hours you have previously logged. There should be a way to log hours for past days. When you originally open the app, it asks how many hours you’re at - but that information is not accessible anywhere afterwards. Seems like the app was released before it was tested. I’m hoping to change my review to 5 stars once the app is improved!! I was sooo excited to download it!!!.Kelly124578Version: 1.0

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