LED Light Controller & Remote Negative Reviews
UselessHi downloaded this app because it pops up when I typed in the name of a product I bought. But before you can even set the light bulb up the app tells you to purchase a subscription plan. At the time I still thought the app was legit so I purchased the $70/year plan. Right after the purchase went through I tried setting up the light bulb and it didn’t work at all I would just sit on the final set page. Within that same hour I contacted the app via email and told them not to finish the process of my payment because the app doesn’t actually operate the light bulb. I let them know I want the subscription cancelled. It has been almost a week and the subscription has now fully processed out of my bank account. I can’t even delete the app or account with them yet because I gotta make sure they refund me. I got one response via email the first night saying to provide screenshots and further explain the issue. Well I have and no response back so now I’m leaving a review this APP is garbage. Now refund my $70 and cancel my subscription..KimmyD!Version: 1.1
1 star useless app wanting your money for an easy returnLeaving a 1 star because all of the setups require a subscription was looking for an alternative for my remote that has broke and i ordered a new one in the mean time just needed something to control my lights (cant turn them off I.E light switch) it’s a smart light that can only be controlled through remotes or direct bluetooth connection, anyways off topic i tried to setup and was met with a prompt to pay for subscriptions? useless just pay for a remote that can control it don’t pay a monthly subscription for something you can buy and only pay one time they want 99hard earned dollars and in return you get access to the most basic use of this app and what many of us downloaded it for ONLY 1 part of the setup didn’t require a subscription it was for main companies mine is from IKEA which surprisingly isn’t even an option inside of the app.YenaizhebVersion: 1.3
100% FAKE APP, 100% SCAM, 100% NOT REAL!!!I have used the Apple “APP” Store since I bought the FIRST IPHONE in 2009. I have downloaded HUNDREDS of APPS. SOME have been GOOD & SOME BAD, OH WELL THATS LIFE I pride myself on not getting angry!!! Well, THROUGH ALL THE GOOD, BAD AND INDIFFERENT APP. RESULTS I HAVE NEVER (NOT EVEN ONCE ) LEFT A REVIEW. The LOW LEVEL that this FAKE SCAM APP. Stoops to has finally made me SOOO ANGRY that I want to warn the entire APPLE UNIVERSE!!! This APP. Is 100% FAKE and BUNK!!! THIS IS AS “NOT REAL” AS AN APP. CAN GET!!! This APP. is DESIGNED TO APPEAR REAL AND IS EXTREMELY SNEAKY… It resembles A REAL APP. It APPEARS to solve the need for anyone that is wanting to easily control 1 or more lights, even if they aren’t from the same brand!!! PLEASE BELIEVE ME THIS APP. IS 100% FAKE, 100% SCAM, 100% NOT REAL, 100% SHADY!!! PLEASE READ THE PACKAGE THAT YOUR LIGHT CAME IN…TYPE IN THE APP. NAME EXACTLY AS IT APPEARS ON YOUR LIGHTS PACKAGING!! AVOID THIS APP. AT ALL COST… ITS NOT REAL AND IT IS WITHOUT A DOUBT DESIGNED TO TAKE YOUR $$$ AND YOUR TIME WITH ZERO ZERO ZERO REGARD or INTENTION OF ACTUALLY WORKING OR BEING REAL!!!!.Dr. Santa ClausVersion: 1.0.5
This app is terribleEverything about this app is terrible. Setting up a light is supposed to be simple. Takes multiple attempts and then seemingly randomly works to set up a light. Also, schedules are completely buggy. They just don’t work - they don’t always turn on or off when scheduled, or one light will work and the others won’t. And when you group lights in a room during setup or try to change them, the configuration changes on its own in rooms that you didn’t even change. Oh, and if you have the subscription and happen to log out of your account, you lose all your settings and then have to set everything back up after you log back in - lights, groupings, everything. I tried emailing support. Their initial response was quick, asking for screen shots. But then I never heard anything back after providing..Cjs2213Version: 1.0.5
Scam App WarningI installed this app because the smart lights I purchased required it.
First, upon downloading and opening the app the first time I literally had to sit through a game ad. A literal ad! I could not bypass it or decline to watch. It was mandatory.
Next, when attempting to connect the lights a subscription screen appeared offering an “upgrade” to allow music syncing etc - things I totally do not need. I tried every way I could and again - no bypassing the screen. So I signed up for a subscription just to get the darn lights hooked up.
Once I got through all of that - the app would not connect to the lights. After countless attempts I was able to get two out of 3 lights “connected”. However - when I tried to actually control them using the app it did not work.
Thus, I had paid for a subscription for a service that does not work.
The money is one thing but the time it took to go through all this and now attempt to recover my subscription cost is unacceptable.
Apple you should screen these apps. This is clearly a scammer whose revenue does not derive from the app, but from ads and most likely some serious tracking in the background.
Don’t do it. Save yourself the hassle..AnisonamVersion: 2.1.5
High PriceI’m not fooling around and risking either setting up one or two bulbs to try it out for a week and that trial week doesn’t entice me to set up a whole house on an expensive app that I may not like. Then it’s only a week trial and I’m gonna somehow end up paying for a month like it or not. The price structure seems strange. It’s your business but I’d think if you want people to try and use your app it fit more into the monthly break down you’d get with the one time price but like it was annual. Id think you are either getting Knick off no brand name folks here or people that bought this brand or that and just want one app. 12 bucks or 69 is a lot when you don’t know how well it’s gonna go yet and one week free is not enough time if you ask me..R U HighVersion: 1.8
Dishonest setup queuesFRAUDS This app and its developers are trying to rip people off. I got the app, signed up for an account, and as I was trying to finish the set up the screen showed three service upgrade tears. The last one was for a lifetime subscription at just under $80. Without clicking on any of those options I proceeded to press “continue“ and a prompt appeared as if I was getting a new app asking me to confirm by double clicking my side button so I know this was careless I did it and it charged the lifetime subscription amount to my Apple Pay. multiple attempts to contact them and cancel have been met with one automated email that asks me for screenshots (literally impossible to do that) They WILL NOT REPLY via email and the “Report a problem” in app is getting me nothing. 1 star I suppose because the app functions as advertised..40yo white wife & kidsVersion: 1.1
Great if you need more stress in your lifeThis is the shoddiest piece of programming I have ever seen. Not only do you have to pay for a monthly subscription, but it makes you manually enter your wifi password for literally every bulb you connect. But wait, theres more! Every time there is a brown out, or one of the kids flips a light switch twice rapidly, it disconnects the bulbs and they blink on and off all over again. You get to manually reconnect each bulb again (that means manually entering your wifi password again).
There is something buggy with the toggle buttons, so when you set up an area and are checking boxes for which connected bulb you want (I hope you wrote down which bulb number goes where because you cant name the bulbs) some checked bulbs might be added but other unchecked boxes will still get added to the group.
You end up adding bulbs from the kitchen to your bathroom area, and you get to go back to the kitchen afterwords and reconfigure that again!
This is the worst software I have ever encountered. Its like they went out of their way to make it an non-user-friendly as possible. Good job guys, I probably couldnt have made worse software if I was trying!.VladimuffinVersion: 1.8
Bait and switch scam?I bought pricey Feit bulbs at Costco to try out. Video in store shows easy set up. No mention of extra fees. I have a bedside lamp I’d like to change from bright in morning to soft white at night.
When I tried this at home, the app offers “upgrade to premium” for multiple benefits (music, no ads etc) at $7 a month up to $70 lifetime. Fine print details auto renewal, no refund policy after 24 hours, complaints go to arbitration. But NO option to proceed with setting up a bulb without upgrading the app. You can’t keep the “standard” product with advertising and add a bulb.
This may be a wonderful product for someone with a “wired/connected” home. But I wasn’t planning on boosting my impulse $20 purchase to $90.
Bulbs are going back to Costco. I’ll stick w 40W soft white LED bulbs without tuning..DiprivanmanVersion: 1.0.5
Poor Design and supportThis app is total clickbait. Subscription required for any lights to work. Grouping doesn’t work. It’s laughable as when you try to just add a few lights to a room, which is standard in any smart light setup unless you want your entire house going crazy, the app randomly starts selecting all lights and adding them to the group. Support is non existent for a sub pay model app. For the price support should be top notch. There are other apps for less with better features. I only wanted one app to merge two different brands into a scene Hue and Govee. Didn’t work at all. Can’t get a group of lights to setup. House is over 80 Hue lights on two hubs indoor/outdoor and three Govee strings. Still amazed that this shows up as top ad. Not a single positive review in the past 30 days..Tennyson KVersion: 1.0.4
SCAM👎If I could give this app 0 stars I would. As soon as I opened the app it asked me to take a survey simply asking what light brands I used, if I had any bulbs, etc. but then as soon as that’s done it asks me to pay $70 for premium! I exit out of that screen and then try to connect my lights. But then it keeps pulling up that payment screen whenever I try to click on the brand of my lights. I HATE this app for what it claims for you to have. They might as well have you pay $70 to get the app. This is such a scam and I do not care how much you think this app will be great, it DOES NOT WORK. Please do not get this app, just get the app that your lights recommend you getting, and if it recommends this app, just find a different universal app for your lights if you wish..Wanda Parker🥴Version: 1.0.5
DO NOT PURCHASEThis product is absolute garbage and shouldn’t be allowed in the App Store! First, if you survive the brain aneurysm trying to set up each light there is hope for you- delete the app and throw the bulbs in the trash if you have something to live for. We had a power outage so I had to go back and redo each light but for some reason the app just keeps searching and searching and searching and searching and searching and searching and searching and searching I mean seriously! I’m a tech professional so it’s not me doing something wrong, or not understanding, or overlooking something obvious. This product is garbage and the business making money from this trash should be ashamed and banned. DO NOT SPEND YOUR HARD EARNED $$$ ON THIS SCAM..Cav5885Version: 2.0
Umm dont get it💀🧍🏽♀️So i should have looked at the reviews first but like….lesson learned I GUESS. Got the app and it said i had to pay to work my lights and it showed all the different types of lights that it worked with. Cool🤝🏽. SO i paid for 1 month which was only $13. BUT i was trying to connect my lights and it wouldn’t connect so i basically just wasted money on a app that doesn’t work for me. i email them asking for a refund… and the told me to send them a picture of the issue? Crazy ik right. So i told them like i cant do that the lights just wont connect idk what u want me to show u guys just give my money back. NO RESPONSE💀🧍🏽♀️like i coulda spent that 13 on something else😒but anyways…yea dont get it…it MAY or MAY NOT work but if it doesn’t ur screwed😁.Cy6iikVersion: 1.1
Do not get this app it’s a scam (read pls)I was so exited to use my LED lights, but then they told me to pay for subscription so I did, thinking that it would actually work. I looked at the tutorial multiple times but still couldn’t figure out why it wasn’t working, so I looked at the one thing I was supposed to look at a long time ago before I downloaded this, the ratings. I read every single one of them and saw that they had the same issues as I did, so I deleted the app and canceled my subscription.
The other thing is, this app looked like it would actually work, but it didn’t, I’m very disappointed in this and how they could do that, but I’m Warning you now so you won’t do it later. DON’T DOWNLOAD THIS APP IT’S A SCAM 😔.NickitNicknameVersion: 1.8
Questionable appI bought the lightbulbs and install the app. The first thing to Aptos is to force me, without any choice to say no, to walk through a series of survey questions. Then at the end it want me to sign up for the premium package for $3.99 a month. It makes it look like there’s no other choice. After I get out of that screen it takes me to another screen that also by default I will be signing up for additional services. This things I believe borderlines a scam. Not very professional since this app is supposed to be the app that I use that comes with my lightbulb.I could’ve accidentally signed up for additional services without knowing I’ll be leaving I have no idea choice.Light bulb purchaseVersion: 1.0.1
Not Worth Your Time!I would not waste my time getting this bulb or this app. I bought the bulb fully came home installed it, downloaded the app to only figure out that I have to pay to be able to work one light. They want you to sign up for premium to be able to add lights and there is no other option but to pay. So at this point it’s not even worth it in the end you’re paying like $100 a year or so just for a light to control. it’s not even worth your time and nowhere on the box or in the app says that you have to pay to add one light and only one light. I will be returning this and I recommend that you do not use it it is not worth time or money!.Hope🤣Version: 1.1
Worst app everAt first I thought this would be cool but you have to subscribe to a membership of choice and it’s not cheap btw with very little options for controls. The light bulbs half the time blink and don’t respond unless you turn them on and off on light switch multiple times.l, annoying. And now you guys have added freaking advertisements to the app I had already paid for? B.S!!!!! I rather use candles then to ever use your stupid app that you guys keep trying to leach off of. If I could a negative zero star rating would be what you would get. Everyone stay away from buying any of this company’s products or services. It’s just all a big head ache..64Logik64Version: 2.1.1
Give me back my wallet you thiefI’ll be danged if I will overpay for this brand of supposed Bluetooth bulbs and then download an app to control and connect and be expected to pay another $13 if monthly or $70 or more if yearly just to use them. That’s on top of them wanting to snoop through my files and what I do especially when it’s a Chinese company. It won’t connect to Alexa with the blue tooth without the app so instead I will order ones I know will work and these will become hallway and other lights instead.
Now I will spend a great deal of time on blue tooth sites warning the unaware of this shady company and why hasn’t Apple cracked down on this unexpected hit to the pocketbook and privacy?.Shafted71Version: 1.0.5
Useless without payingI tried to use this application for some generic light strips. However, every time I go to try and add a device and hit with a pay wall. I am not going to purchase this app just for the sole fact that I’m not sure if it’s even going to work with these light strips they should at least allow you to add your lights and give you limited functionality or at least a trial.
I would not recommend this app just for the sole fact that you need to subscribe just to add a device. on top of it, it’s got ads for no reason on an otherwise useless free app.
The sad part is, I would probably pay for it if I knew that my lights worked with this app.
Note: the light strips are generic and don't really have a brand.
Recommendation to the app dev,
offering a free trial or allowing people to at least add their devices and just have ads on the app to offset the cost. In my opinion, you are kind of shooting yourself in the foot with your pay model at this moment.
-Thanks.NickyJ1990Version: 1.1
ScamThis app does not do anything without an in-app purchase, which it tries very hard to trick the user into doing. A splash screen for their sub comes up whenever you try to do anything and automatically has the pricy “lifetime” option hilighted. I’m positive if I had hit the big “continue” button at the bottom it would have happily charged me, and I’m positive this has tricked users. Instead, there’s a barely visible X in the top left corner to close the ad without purchasing but the app is a brick without it and from other’s descriptions it sounds like it barely does anything even with a purchase.
Save your money. Go elsewhere..Nelliell1986Version: 1.1
Does not workInstalled to control my merkury/geeni and monster lights together. As soon as you attempt to add a light it asks you to pay for a subscription and does not allow you to go further. Deleted within 10 minutes of downloading, after trying multiple times. I am convinced people were bribed/paid to lie and give false positive reviews. Why would you pay for a premium subscription before being able to tell if it even works? From the reviews of people that fell for it and paid the subscription say it still doesn’t work after subscription. Stay away, save your time, and save your money..EMT_GaryVersion: 1.0.5
Wish I Just Bought Better LightsDownloaded this app wanting to try and turn on my LEDs since the old app wasn’t working. Turns out, you have to pay $13 a month for a light switch. If I wanted to flush my money down the toilet I would’ve used my $13 to buy new lights. What kind of world do we live in that you have to pay to turn on some lights. Is paying the electric bill not enough? Who knew people could actually gauge this much money off of someone through some lights. I hope that whoever pays this much for an overpriced light switch gets their money back when this app goes under..AnnathepotterheadVersion: 2.1.5
Do NOT download this app!Probably should have read the reviews on this app before downloading because I was having the same issue just as everyone else. Before getting the chance to Bluetooth the LED light you HAVE to pay for a subscription, eventually when it’s time to finally connect the light I kept getting an ERROR message and continued to try for almost a whole hour then eventually gave up. Once I contacted support they asked for screenshots and haven’t heard anything since. I also emailed for a refund of my money but I’m sure I won’t be getting that either..Sabrina SammyVersion: 2.1.5
Scam! Beware!AVOID this software!!!
I was routed to this instead of the app that came with my lightbulbs. When I was clicking to try to get into the app, I accidentally, somehow paid for lifetime! I swear I had not selected any payment and was trying to click off the payment screen. Like another has said, and email to the company automatically asks for screenshots and no replies afterwards.
I tried playing with the software and it does not work reliably either! AVOID this software!!! I plan to contact Apple about this and will follow up with PayPal if they do not resolve it. I suspect that it is a phishing scheme for passwords and such as well..GordiaNotVersion: 1.1
BUYER BEWARE - Poor ServiceWhile the purchase is my fault, this app came up 1st in a search for a different brand of smart bulb. I downloaded the app thinking it was the correct one - again my fault. I purchased a subscription and then cancelled it immediately once I found out it was the incorrect app. I spoke to the customer service folks who lead me through a chain of emails finally saying they would offer a refund when I present the purchase documents. I had done so, and the next email I received was: Hello,
Thanks for reaching customer support. Unfortunately I'm busy at the moment.
If you encountered any bugs, please share the error screenshots. I'll get back within 48 hours.
Thanks for your patience.
This was the initial welcome email from them, which they sent again after stating they would offer a refund. I repeatedly emailed them after only to get the same response..4MMacyVersion: 2.1.4
4.3 stars???? What a joke 😂 COMPLETE RIP OFF!!This overly priced app is a complete rip off! My daughter wanted it for her LED lights and once she purchased the lifetime option for OVER $70 we realized we made a mistake and the app isn’t even compatible with the lights she has ! I reached out to technical support and only got 1 reply that wasn’t even helpful. I have emailed several times with no response or offer of any type of help to remedy this situation. Terrible customer service. Terrible product ! Save yourself time and money and do not purchase this junk! Not sure how they even have a 4.3 rating ????!.Misti JacksonVersion: 1.0.5
Incorrect AppI hate to say fraud but it seems like fraud. The remote build I purchased has an app but when you search it this one comes up and it closes absolutely nothing. I sent in for a refund after contacting the correct company for the bill. They let me know that there is actually no subscription needed. Because they are an actual reputable company they advised me in how to get a refund from this app.
If it is an error I hope it gets rectified. If this is an intention way to bait and switch I hope enough people report this app and have it disabled. Buyer beware..MifinderVersion: 1.8
Having problemsI am not the brightest bulb in the pack, but I tried to follow the instruction on the box. There was not an app by the name on the box! There were three with similar names. I picked the first. Started the “follow the instructions on your screen.” In the process, a pop up - do you want to up grade. Choose “continue”, got an error message, cleared the error message, and returned to “do you want an upgrade?” Well, you know where “continue” was going to lead! I refuse to pay more for an upgrade than the bulb cost me originally. So I know have an expensive manual light bulb..Puzzler0101Version: 1.2
So yea, I was scammed too.I bought the Smart Wi-Fi Bulb Ampoule Wi-Fi Intelligente at Walmart and I experienced the same issues that everyone else said in their reviews. The app kept telling me that my cell phone wasn’t connected to Wi-Fi, but it was!! And you also have to pay for it, which is the only way you’ll be able to set up an account. I paid for the one month subscription (around 13 bucks) and it doesn’t even work. It’s definitely a scam you guys. I need to figure out the correct app, but definitely don’t use this one because unfortunately it is a scam..Monique MelissaVersion: 1.1
Not worth the price of freeThis app is so blatantly a scam. first thing it did was show the subscription, a lot of apps do that though. when i try to connect my lights all it shows is the pop up for their subscription, it won't even let me connect my lights. in other words the app costs money that you weren't expecting to spend, it's a monthly subscription too. not worth it at all, download genuinely any other app and you should be fine. for anyone else that went through the same thing i did im really sorry for the time that you and i have lost..Papa_gyroVersion: 1.0.4
ScamI bought this app after I picked up some led color changing lights made by CYNC, GE. This app forces you to but after the download. It doesn’t work even after you buy it. I thought something was awry with this, so I went back into the App Store, and there it was right below this app, the real app need to control my lights. They work just fine with the correct app. This app is a scam just to get your money. DO NOT BUY THIS APP. IF YOU HAVE LIGHTS BY CYNC, LOOK HARDER FOR A DIFFERENT APP THAT DOES NOT CHARGE YOU.
So, even after I got the correct app to control my lights, they s app does not connect to my lights to control them..Irked with ireVersion: 1.6
Still trying to connectConnecting two outdoor smart plugs seemed to go well. Both connected to WiFi on first attempt. I then plugged in a string of LED Christmas lights after making sure they would light when plugged into an outlet. I then plugged the string into the smart plugs. Using the smart plug (first one and then the other) I tried to turn them on and off with the app with no success. I am able to turn the lights on and off manually. I’m hoping to get help tomorrow since today is Thanksgiving..MzeemelVersion: 1.9
FRAUDULENT SCAM APP - WASTE OF MONEY!!!!!!I want my money back. This app positions itself with searches for smart devices. I download the app thinking I was getting the CYNC app. I paid for lifetime subscription (expensive) only to find out it was not the app I thought it was and worse the app does not work. I am actively pursuing a refund and complaint with Apple. This app should be removed from the App Store. Oh and by the way the actual CYNC does not require any subscription. This app is a scam! UPDATE - Apple refunded my money - thank you Apple for doing the right thing. You should also remove this App from your App Store..GKFamily2020Version: 1.1
This is a trick to get you to pay for a monthly service fee to use a light thatDo not purchase this light you’ve paid for a light that connects to your Wi-Fi, which is a public utility. Basically they are using you to purchase this light to pay for a monthly subscription that is ridiculously priced to have the light work. It doesn’t work without buying their prescription. You also can’t use the unpaid version it just reverse you right back in forces you to pay to use the light do not purchase it do not buy it. This is a trick..Skyl1nev6Version: 1.8
Not easy, not even helpfulI bought the direct connect led strip lights for my daughter. Got everything ready to set up on the app. Purchased the lifetime access.
None of the instructions describe how to get the led strip lights into pairing mode. My device brand was listed in the options but not led strip lighting like the instructions said. The tutorial video, and there is only one, is for a light bulb.
Contacted customer support and they said that it’s my Wi-Fi. Interesting that my Wi-Fi would be the problem when I can’t even get the device or app to the point where my Wi-Fi is even accessible.
I just needed to know how to get this specific device into pairing mode. Definitely returning the product. I recommend using a device that is compatible with any other application because the cync app is not helpful and the support team seems incompetent..CthreepohVersion: 1.8
It’s honestly my fault I’ll never use anything from this devFirst things first. I was rather silly. I went and bought three lightbulbs that were color changing. I thought wow, cool, my kids will love this even my older kids will like this flashing colors. This that you can do it on your phone. Wow, great, right? No, not really not at all actually, when you go home, you read the instructions and they tell you to download an app. You download the app, and it starts asking you for a fee. Why am I paying a fee to get my lightbulbs to work?.Upsetdude0331Version: 1.6
Came recommended but doesn’t work for meMy brother in law raves about these lights so I ordered a set of four. After much frustrating failure to connect to all the great features, turns out that they only work with 2.4 Wi-Fi, not 5, the standard that anyone in media uses as well as families with active game players. I have no idea why, when the average American household has 11 connected devices, this company doesn’t accommodate both 2.4 and 5g. I ended up giving the lights away..AyladudeVersion: 1.1
Waste of timeCannot count the hours wasted trying to get this app to do anything. It couldn’t connect to either of two different routers located two feet away. Trying to ‘Add a Network’ was an exercise in futility; after connecting to these same routers only minutes before, they repeatedly reported errors in my password(s). And forget customer service—they never bothered to respond. Ever. And finally, if you choose to waste your time and money on a “Free Trial”, be prepared to pay $$ for the privilege of trying to use this worthless (cr)app. Be forewarned..MileZEROVersion: 1.0.4
SCAM!!!!This app is a total scam it defaults to auto select at $70 in app purchase when you go to select the type of LED light you want controlled and even if you deselect it the app is useless so therefore this is a $70 app which they do not advertise it is it’s a scam these people should be ashamed of themselves I think their mothers would slap them and put them in the corner for a week without food because they are horrible horrible people trying to rip money out of your wallet without you knowing if they were in Sri Lanka they would have their arms cut off for stealing.Fackmeinthegoata55Version: 1.0.5
FraudulentI downloaded the app in error thinking I was getting the Feit Electric app to control my new smart light bulbs. I probably should have paid a little more attention, but this was the first result and appeared to be what I was looking for. The app directs you to enter a credit card number, promises your card won’t be charged, and then immediately charges it. It references a trial period, and indicates you can cancel, but there is not a mechanism in the App to do so. It directs you to cancel via iTunes, but it is not linked to any Apple subscriptions..Scotty206406Version: 2.0
Scam, Apple needs to remove thisTotal scam, I have literally no idea why there are so many 5 star reviews but this app is garbage. It doesn’t even let you connect to stuff for free. It asks you to pay for a subscription everytime you try to connect a light, and if you hit the X button to get rid of the pop up, it just resets the app to its Home Screen.
So you’ll try to connect again, it gives you a pop up to buy its subscription, you hit the X, boom homescreen.
Terrible app, definitely not free, and yearly subscription is worth $70.Shaneth101Version: 1.0.5
Expensive app, bulb not workThey charged me an annual feel of $69, I tried to pay it just one month and for some reason I end up paying by mistake the annual feel.
They don’t have a telephone number that the costumer can call so they end up taking my money and I have not even use the app because the “smart bulb” has not work so far even when I have don’t everything to try to make it work.
This is not a good service, I definitely don’t recommend neither the lights and the app..NatiC37Version: 1.9
Literal garbage scam app DO NOT GETBought a smart bulb and input the company name into the search bar and this came up. Assumed it was for my bulb and logged into it and everything only to be told I have to pay for a subscription to use the product. Turns out this app isn’t even for the company. It’s a paid for add that’s purposely kept at the suggested app list when you search so it can just scan you and not even use your item correctly
Avoid at all cost and I hope whoever made this app gets cancer.EmsShop99Version: 1.1
Huh?Why have your app listed as free if you cannot use it without a subscription?
A subscription that costs more than the lights themselves. No thanks, you might as well list the app for the price of the subscription rather than as free because it’s not actually free, I can’t even hook up a single strand without paying. If I could rate as 0 stars I would because I couldn’t do anything without the subscription. I was on the app for about one minute and it hounded me for a rating 3 times within that minute..Snow_White315Version: 1.0.5
$99?!?!?You expect me to pay for this app without even being able to see how it works. Not in a million years.AllnsmnsVersion: 1.0.5
Don’t download, return the lightsApp tricked me into paying 100 to use it. This is a scam, App Store should do a better job policing their marketplace. Dont download this app, don’t waste your time getting frustrated, returns the lights you bought, move on, and save yourself the trouble. I now have to waste my day off trying to figure out how to get my money back for this useless app..Enlighted customerVersion: 1.1
ScamGot app to try and can’t do anything without subscription. Also app does not list my led strip lights brand.
App is total waste of time..GrenparaVersion: 1.0.4
Horrible appI personally downloaded this app thinking it would be free but as soon as you open the app you need payment to do any type of light configuration don’t download just a waste of your time..Dawson v.Version: 1.3
Pay to change the colours ???I already bought the light bulb I’m not paying to change the colour that’s the stupidest thing I’ve ever heard -1000 stars.Becky;)$&@Version: 2.1.5
Terrible AppIt sucks. When you get in you have to add a light. To add anything you have to pay. No way I’m waisting my money..Benjamin. R.Version: 2.1.4
Worst appIt’s way too expensive.Nike737Version: 2.1.4
Why is it asking for credit card infoApp asks for my credit card info right away and dont even offer a free membership. Then it redirected me to create another account and asked for my information again.PlainscreebabeVersion: 2.1.4
Put it in the trash.That’s right! My strip lights I got from the dollar store ( no returns ) is in the trash, once I download the app to operate them and saw I had to pay to use them, I unplugged and trashed, and these are made by MONSTER, guess who’s products I’ll never buy EVER?
Rip Off, Rip Off, Rip Off. YA feel the Love?.RudecoyoteVersion: 2.1.4
Direct connectOui oui directe connecte ton portefeuille
Fausse publicite
Attrape nigaud
T achete la lumiere apres fait tu paye pour que ca marche
Bravo GE.GaethegreatVersion: 2.1.4
Trash app for a trash productWhy do I need an app to turn in my light? This one is connected to the garbage dump of sleezy apps that it constantly tries to get you to buy. Like a subscription service to turn your lights on..():$:&73&:&;&:&Version: 2.1.3
Have to pay to just use lights?Stupid having to pay just to use the led lights.SylxkVersion: 2.1.3
This is terribleTo access the features, you have to download the app. Then it will tell you that you can use the basic app for free, but every time you try to add a light, it automatically takes you to the sign up screen to download one of the pay options. Avoid this light at all cost..BriBCakeVersion: 2.1.2
Don’t downloadDoesn’t work.XmassoonVersion: 2.1.2
Won’t let me register my emailKeeps telling me the code from the confirmation email is wrong so I can’t use the app even after paying..OnicchrVersion: 2.1.2
Too complicatedNo simple way to turn systems on. Why is there a need to subscribe?
What ever happened to the simple turn on and off?
Why is this so complicated now?
How do you even turn them on?
Why isn’t there a simple button to turn on?
So many questions? I just want to return this piece of…...North Star 100Version: 2.1.2
Not impressedI got some LED lights for Christmas thinking I could control them with my phone but when i opened the app and tried to connect them I had to buy a premium pack. Of course I did not cause that is just stupid in my opinion. Not impressed at all, it should be free at least for an item..MaevebreauVersion: 2.1.2
Payment?No way I’m paying to control a light!!.3 rivVersion: 2.0
This is a scamTo join even for free they make you give your credit card information, and in the app there is no place to cancel your membership and the contact button will not take you anywhere to contact them..Just__someoneVersion: 2.0
Terrible appI bought the bulbs and thought the app was a part of the system. It is expensive and terrible. Don’t waste your money..Jewelvic54Version: 1.9
Not freeYou have to buy a membership before you can use it. Bought the lights and I can’t run them unless I join!.Cozy CollectablesVersion: 1.9
No !!!!!!Do not download this app !!!
Downloaded this app by accident ,tried to get rid of it right away, I thought at first it didn’t come up because it was just purchased, but then it was nowhere on purchased apps ,They tell you can cancel at anytime before the 3 day free trial
They took the money before the trial was up like 2 mins after downloading it,
Tried to go on purchased subscriptions and the Apple ID to cancel no where to be seen
Phoned Apple to be refunded
Pretty bad !.Jlp1961Version: 1.9
AccountImpossible to create an account. Even though there is no charge they want you to enter a credit card. Did that and even though there was no error in the card entered it kept saying there was. A real joke that I am still trying to solve..SdafrexffVersion: 1.9
Money GrabCannot connect without paying $100 a year to turn on a lightbulb!.Evie-MarieVersion: 1.9
StupidYou have to pay to use a lightbulb you already bought from them. So dumb.HahaebbdhsVersion: 1.8
I paid for the bulbs!!!!!! And now I need a monthly subscription?!?!?!I paid for the bulbs!!!!!! And now I need a monthly subscription?!?!?!.Fra1899Version: 1.8
No Trial As AdvertisedThe app is terrible and paywalled, and it bills immediately even though it says it’s a free week. Filed for refund immediately.
Their ad team is on point though. I mistook this for a manufacturer’s app..Will CramerottiVersion: 1.8
No Indication Control is by Monthly FeeNo indication control is by monthly fee.SailorAshoreVersion: 1.8
Consistent promosAnnoying,relentless messages to subscribe to membership. Will be deleting App as soon as I get the bulbs working..ToppadredVersion: 1.8
Stupid lightsIt makes you pay to set up the light and honestly that’s so stupid tbh.JajahhahahayhakajsndVersion: 1.8
Should be 0 stars.Nothing but ads no trial time. Wasteof time.
Mike.Mike4macVersion: 1.8
This is dumbAds pop up every two seconds. Can’t even see if my light bulb is compatible for sure and they want to charge me $99 for this? Haha ok….deleted
What an absolute waste of time.PchtsaVersion: 1.8
🤮🤮🤮🤮🤢Es una aplicación que no funciona decía 7 días gratis lo cancele al momento porque no funciono y no me regresaron el dinero de la suscripción
ESTAFA
It is an application that does not work, it said 7 days free, I canceled it at the moment because it did not work and they did not return my subscription money
SCAM.Cristian—-1Version: 1.8
99$ SCAMDo not download this app return lightbulbs that use this app you have to pay $100 just to be able to use your light bulb SCAM.HMCOULISVersion: 1.8
Wanted review in 10 secondsHaven’t used it and I’ve turned down 4 sales pitches.WayelderVersion: 1.8
Rediculous to charge after purchaseThis is absolutely absurd to pay this amount of money for bulbs, and then have to charge for a usage.LingLing56Version: 1.8
Subscription is ridiculousWhy should anyone pay for an app to control the lights via iOS device??? Stupid cash grab.Review 128Version: 1.8
What…Pay the average monthly salary to make lights go flash, no daily trail tho, you will just have to trust us ☝️🤓
Yeah don’t let your kids on this app💀.Mike 1801Version: 1.7
Trash appGarbage appgarbage …. Just garbage app.Kosse nanatoonVersion: 1.7
Tried to figure it outReturning it to the store. Too complicated for me..61MenVersion: 1.6
You have to pay big bucks to use thisThere is no ware on the box telling you you have to pay online $99 year to use this bulb rip-off for sure.Steve oliphantVersion: 1.6
The worstAll they want is money and this won’t help you it’s very useless don’t download it you need to pay.LiwaagamerVersion: 1.6
Money grabSoon as you open the app, they want Money!! Hahaha.. it’s a money grab..Ashmead1Version: 1.6
Terrible AppUnable to use app without paying a fee!.1LoneD1Version: 1.6
Don’t download it that’s itDon’t download it that’s it.ShsjsjhshshsjsVersion: 1.5
Do not downloadIt’s a pure scam, you’re probably ecstatic about your new lights and then you’ll realize you HAVE to pay to be able to use the app. Just use your included remote or even better return your lights..Dark <3 <3Version: 1.5
HorribleI downloaded and subscribed by mistake, i have sent email asking for reversal and no one responded ..OriratVersion: 1.5
Inutile et dysfonctionnelNe vaut pas le prix, compliqué
Fuyiez!.Redge54Version: 1.4
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Astraler
