Dead By Daylight Mobile Customer Service

Dead by Daylight Mobile Positive Reviews

I think the DBD original should have stayed the sameI just don’t want to give detail.. I think that the new update is cool for example if you log out or your internet disconnected and u logged back in it will give you a choice to stay in the match or quit it.. I think it’s really cool. I like how there are settings for what u want but I’m not a big fan of it.. It’s like all those three options is what I use. I don’t know why but I feel like I can’t control it very much..Have to do stuff to get cells… I really want the old DBD back, it’s ten times better than the new update… But this is only my opinion only. I do really miss the old version… For me, I’m not sure if I did it wrong.. even though I logged into my account on the other version my shards and cells are gone because of the new update… I literally work hard and for what.. It Was For Nothing. I had friends in DBD… and now I don’t… I appreciate your hard work on This New Version.. but I’m upset and kind of disappointed in this new version… It doesn’t feel like DBD no more… The Original..I’m glad I’m sharing my opinion.. Thank You Very Much For this Opportunity For playing DBD on Mobile.EriNotTakenVersion: 1.7086.7086

Interesting title hereThis version of DBD is awesome. It’s just like the PC/Console versions but now mobile. There are only a few issues thus far. 1) no known controller support, I will test it later, but I don’t see settings for that option. I suppose this definitely levels the field on fairness, though. 2) it keeps saying there’s an issue connecting to a lobby and after waiting over a minute each time, that’s a little frustrating. For many this could be game breaking, so this needs to be addressed ASAP. 3) It has a gacha system, which doesn’t truly effect gameplay at all, and they at least admit it straight to your face that’s it’s gacha because it says so in the title. Everything else seems to be unlocked like normal and fair, but these systems are dumb. It’s not even like other gacha systems where if you spend enough you unlock the items, this one you get 6 cards, and you can only choose 3 of them before they’re shuffled again. Edit: dropped it to three stars. Honestly it’s pretty laggy. Sometimes it’s great and runs smooth, but sometimes it is pretty awful. I play on an 2022 iPad Pro, so it’s got plenty of power to run the game smoothly. It’s the worst when you’re a killed and it’s already difficult to smack people using a touch screen, and frame drops just make the experience extremely frustrating. It CAN be dope and seem less, but it also CAN be absolutely ridiculous.NordicbloodVersion: 1.7086.7086

Should have kept the designs as the original DBD mobileFirst of all it’s a great game with skins you can basically get for free for sinister stones. The removal of many characters made the game dull and many maps were removed so I’ve only been loading into Macmillan, cold wind farm, and auto haven, but it should be added in the future so it’s not a big problem. The problem is the slow skill check, where if the killer comes and you have a skill check you really have no choice but to take that 10% off or take a health state. Absolutely disgusting gyms with 2 safe pallets on each sides with a window, old mori is also disgusting but not much killer uses it. You also now can’t adjust your camera to look up or down like the original version, and the new emote and text messages sometimes messes me up as it’s so close to the button on the right..Husky276Version: 1.7086.7086

🤜🏻🤛🏻Guys everything is perfect, the graphics- quality of the game, i have been waiting for the release of the mobile/pad version for a long time, and i also believe that app will be constantly updated and developed. But what i miss is communication, communication with players - communication with killer, im talking about voice communication of course, it's 2023, players are no longer on a text platform, we love to talk during the game, express our emotions and it's fun to hear them, tried using discord and other apps but the game automatically turns off parallel other apps when we start the game in the mode, please maybe work on the communication issue, also when we enter the lobby i can't see who the killer is, this is the most important when starting the game, as a survivor, i need to know what tactics to start the game with - sometimes when i find out which character is the killer, it's too late. But, again, game is perfect for me and fully recommend 🤝🏻💜.Enias_SharmazanaVersion: 1.7086.7086

UnsatisfiedBefore the update where I had to download a whole new app this game was so much more fun some things I don’t like it how you change what mode ur character is in like running walking crouching it’s now Titus and annoying to switch between the 3 I wish it was how it use to be it doesn’t run as smooth and the skill checks are so much more slower it feels like gens are slower to complete because of that and it’s also just annoying but the biggest issue I have is all of my stuff being taken away I had bought so many characters I had the pig the nightmare and I even had Nancy which I all bought with money so it sucked that it was taken away but besides those who I bought with money the character I worked hard for are gone the twins Kate densen Claudette the nurse and many more all of my stuff it gone and on top of the changes I earlier mentioned being put into this game I’m just very unhappy with my playing experience a plus to the update tho is definitely better graphics that’s nice but that’s the only good thing.SupperpinkpeunginVersion: 1.7086.7086

DBD mobile veteran but wasted moneyI played the old Dead By Daylight Mobile and I loved what I saw for the new version of it. I played this new version 2 days after it came out and it was a huge improvement compared to the old version. However, most of the characters and cosmetics I paid for with real money were missing and were replaced with Auric Cells and Iridescent Shards. Will you give back the missing characters and cosmetics which people purchased once its released back into this game? I also bought Steve and Nancy, as well as their cosmetics before they went off-sale in the game’s store. Most platforms of DBD allowed the people who bought the Stranger Things Characters to keep them and their purchased cosmetics. Will you give people back their Stranger Things Characters and player owned cosmetics if they had purchased them before they went off-sale? I love this version of DBD mobile, but please help me and the people who had purchased characters and cosmetics, but lost them because of this newer version of DBD mobile..Gh0stlssVersion: 1.7086.7086

Wonderful mobile adaptationI began playing in 2020 on my laptop. I found the mobile version a few months ago, AND IT’S AMAZING! The controls are smooth, the events give content to free to play users, while those who can spend money also get their content. It’s a perfect balance. The communication for survivors is easy, and has most of the vital callouts to survive the game. I’d say the flashlights are difficult to use in my opinion, but other than that, it’s great. I love the phone battery icon, internet I’m on, and the ping all together in one area. Also I ran into one of the fog whispers a few months back, and they are the sweetest! I spoke to them, and they got 100 people to check out my stream. Might’ve cried a little bit. Thank you, Lexicat, you made me feel more confident about streaming to others..Ohio toenail snifferVersion: 1.7086.7086

Faithful to original, just fix the network errors!Ok, so I should start by saying that I’ve played an ok bit of Dead By Daylight on PC, and this is very accurate to the PC version. And even with the changes they make, such as the blood market, I still think that they fit and add to the experience. Obviously, it’s missing a bit of content from the original, but you can’t expect a mobile port to have everything a PC port has. My one complaint is the network errors that can happen in the middle of games and make it so you get no rewards from the game you were in. You play a really good game with an Escape! Cake on, so you expect to get a load of blood points, right? WRONG! You get a network error at the very end and get NOTHING! Plus, you lose your Escape! Cake, so you lose that too, along with gaining nothing..BeastBoyDadeVersion: 1.7086.7086

I let a chatbot write my 5 ⭐️ reviewAs an AI language model, I don't have personal experiences or feelings as humans do. However, here's a sample review. If you're looking for a terrifying asymmetrical multiplayer game to play on your mobile device, then Dead by Daylight is definitely worth checking out. The mobile version of this popular horror game has faithfully recreated the tense and addictive gameplay of the original PC/console release. As a survivor, you'll need to work with your teammates to complete generators and escape from the murderous killer hunting you down. Meanwhile, playing as the killer requires patience and strategy as you stalk your prey and use your unique abilities to take them out one by one. The mobile controls are surprisingly easy to use and responsive, making it easy to pull off tricky maneuvers like juking or dodging the killer's attacks. The graphics and sound design are also impressive, capturing the dark and foreboding atmosphere of the game perfectly. While the game does suffer from some slight performance issues and occasional bugs, they don't detract too much from the overall experience. Overall, Dead by Daylight mobile is a fantastic horror game that offers plenty of thrills and chills for fans of the genre..JoDubbzVersion: 1.7086.7086

Could use some improvements, but still funI really enjoy this version, tried to get into the older mobile version years ago and it was a mess. The upsides for me would be the treasure, the ease of farming, the profiles, the emojis, the rift, the perks, the bloodmarket & the add-ons/items. My only complaints would be sometimes it kicks me for no reason once I get a queue, I wish there was more characters and maps and I wish you could equip different colored charms on different characters, just a bit more customization please. I also wish for more events like the Onryo one. Lastly, I wish the limited gatcha wasn’t payed-only. But to be fair the mobile exclusive f2p skins are still gorgeous. Overall a nice experience, just a few tweaks. I hope in due time this review shall be 5 stars, thank you..SkuIIsVersion: 1.8122.8122

OG Veteran please add remote supportSo I’ve played dead by daylight mobile since I discovered it 3 yrs ago,while bored of call of duty mobile and let me tell you this game is sooooooo much better now than what it use to be and by the way I found out about this game in the mobile version so when I found out it was out for Xbox pc and PlayStation I was stocked I played it on my Xbox series S and let me tell you I honestly prefer the mobile version a lot more, for returning players that spent money for characters and costumes you won’t get all your Items back but they re-compensate with cells, honestly love this game been waiting a while for this update ! I’m here to update my review I would like to be able to use my backbone with dead by daylight.RauL760Version: 1.7086.7086

OVERLOOKED ISSUESFor starters, I LOVE THIS GAME this is just my honest opinion and what I see could be better. I’m a advil player since before the app was really popular and now with the recent changes. The game won’t let you play certain killers even if you paid money or used in game bloodpoints. You will either be waiting for 5 mins for a match or it’ll keep disconnecting you to the main screen. Secondly the time consumed to get in matches for killer or survivors. Be prepared to wait at least two minutes. Inside of matches, on either side, the game glitches during the intense chases. This is the only time you need it to be smooth and it doesn’t. I know the potential of this game that’s why I had to say something. Do better.End breadVersion: 1.7086.7086

Great Game, has issues though (I’m just an idiot)Personally, DBD is a really fun, multiplayer game, and I would really have loved to be able to play it on my phone. Yet, I can’t. Whenever I open up the app and get the “Tap to Continue” screen, I tap. It always tells me to select a server to get started, but the server select screen never comes up and I cannot play the game. I know that it works and my taps register because I can always see a little loading sign under the text, but it only stays for the second I tap it. Really hope this can get fixed so I can play it in the go soon! Edit: Found out on Twitter that the release is at 22:00 ET, so changed my rating from 3 to 5 stars!.Babyariel102Version: 1.7086.7086

Connection issues are top priorityThis game has been amazing for me, I love leveling up the Killers and Survivors. However, there are a few problems with the game. 1) The loading time required to enter one game. The first loading is to connect the game to other players and sometimes it kicks me out as well. This could take up to several minutes and is frustrating to handle. Another loading is after everyone ready up and it takes forever to load into the game to play. 2) Once you vault past a window or a pallet, the killer can still grab me even though I've gone through the vault animation?? Please look into the vault animation and the pallet because I could be far from the pallet or window where the killer can't reach but they are still able to grab..Nezuko360Version: 1.7086.7086

Connection IssuesI am a big fan of DBD and have played the full version, but never the mobile. The new update for this is cool for me because I am a new player, and haven’t had a mobile acc so I am starting normally. I do, however, feel that the players that have had mobile accounts in the past should be compensated for their past achievements through currency forgiveness or whatever. MY biggest issue with this game is that it just doesn’t work. I know it’s not connection issues because I always have full bars and service, but for some reason whenever I load into a match, it never lets me actually load in. I’ve also had this issue with a similarly developed game called “Lost Light” IDK if it’s just me, but that is why I have given this rating..Disciple-idol_YTVersion: 1.8122.8122

It’s alrightI played the game on Xbox for a straight 7 months and got really good at it where to I played every day and grinded like crazy. I stopped playing when they ruined the game by nerfing dead hard to where it’s literally useless and a lot of other survivor perks are also not good anymore. This makes the game killer sided and it’s hard to play on console and pc now. Here on iPhone not so much. It’s very hard to play killer meanwhile it’s a piece of cake to play survivor. The game is fun but not scary and it just takes practice to be good at it. Looping the killer is the most fun part of the game imo. It’s a 4/5 stars for me because it’s not what it used to be and it’s hard to choose the right perks now. But at the end of the day it’s still fun.JoshzdrVersion: 1.7086.7086

I love it!I’m new to DBD but so far it’s so good I feel like they should make more updates and the tutorial was really good .I actually feel like more people should play and more as they play it they would get more experienced and get addicted to it it may seem hard to you as first but the more you play it, it gets better every time every single time I really like how it turns so smooth but I feel like they should add more I recommend more people play the game but the npc when you’re hiding somewhere obvious like behind a rock or a corner it kinda get confused and goes back a few times until it gets you my overall review on DBD is a 10/10 ..UpyuhthjtjrjrrVersion: 1.8122.8122

Feels similar to dbd coreDbdm is fun and does actually feel similar to dbd core (console/pc) but there are major differences between the two, and i do have a few nitpicky complaints. My first problem is how the flashlight works, it’s weirdly “rotational” or it feels to hard to control, it either doesn’t work when you tap the gear button or will auto aim at the ground for some reason? One way to fix this would to add minor aim assist, and I don’t mean like auto aim to the killers face, more like aims more towards the chest or around the killers face. Add more dbd core maps to dbdm, there aren’t many and i don’t like playing the same few maps and rarely getting maps like lupkin lane Bloodmarket will mostly have perks for other killers and not the one i use, I don’t like getting perks for trapper, hillbilly, and wraith although I don’t use them, although the perks for the other killers in the bloodmarket shouldn’t be removed, there should also be perks for killer/survivors that are shared more commonly aswell Though these more minor complaints, the game is really fun and i would recommend the game to others..DeftonejujuVersion: 1.7086.7086

Good and faithful, BUT…This game is really good and true to the original DbD, but there are massive problems that I have with progression. Perks are necessary to survive and win, yet they are mostly locked by a wall of grinding and luck. From what I’ve heard, if you level a character up enough, it is possible for them to reach max level without having access to certain perks, meaning you are locked out of something just because you used the character that you liked too much. Also, if this game is rated 17+, why is there a chat filter?? It’s not like it only filters out slurs and stuff, it filters out common swears, and even words like “jerk” and “crap”. This is a horror game, not club penguin..JackBobEVersion: 1.7086.7086

Game reviewThe game is pretty laggy. I can’t even move my camera without freezing left and right. It’s obviously not going to be exactly like the one on console or pc but it could be more like it in the aspects of items and blood webs. For instance during a match when a item has been fully used you lose it whereas in the game on console when it’s charges have been fully depleted you don’t lose the item unless you die during the match. I like the game there are just some aspects that should be made more like the original version on console and pc and the laggy camera should be fixed as well..TTVStolidGorgonVersion: 1.7086.7086

Good Game, Some LagsThis is a great game since it’s major update! It still has some lags here and there for some reason, but not as many as the last updates. I also had to transfer my account over to this one since I had the old version of the game, and it transferred everything except for my Demo? I don’t know what went wrong, everyone else on other platforms have Demo but I don’t anymore. I got it before the chapter went out and I was wondering if this was a bug that can be fixed or if it’s permanent? I’m very disappointed not having Demo after purchasing it after working hard to get it before the chapter was taken off..UnexplainedCouncilVersion: 1.7086.7086

Amazing Work So FarThis version of dead by daylight is technically an updated version of the old Dbd (dead by daylight). This update brings many thing to the table, such as a graphics upgrade and new morís. The only thing that disappoints me is the fact that you have to spend money in order to unlock the new killer/survivor is the event. I am sure that by the time you are reading this, the event will be over and my complaint will be irrelevant. The account migration system worked perfectly. I am not sure if this is intentional, but you cannot steer during a lung attack like in the original mobile game and PC/Console version..I eat me spinichVersion: 1.7086.7086

Fix the game!I understand the frustration it sounds like from the title, but the issue i have with the game (my opinion ofc) is that they really tried hard to make the experience just like pc.. i’m not saying that just because it’s like pc that THATS the issue.. no.. the issue is how come hit boxes and other latency problems aren’t the same as pc.. they need to be fixed fast.. this is getting frustrating dealing with players who can get away with the hit boxes problem.. im getting hit though pallets.. windows and from across the map and killer is no where in my screen.. when i have a clear 15ms.. please fix this issue.. thanks.MoonakuuVersion: 1.8122.8122

Great for StartersFirst of all i really just want to say that i gives you a great explanation how to play the game you really just have to read like usual then you get to play as the killer and survivor than you get to actually play the fame basically you just run around finding a generators and the killer has to chase around the players trying to capture them all at once when their 3 more players around them and its simple you really just have to capture 4 people and yeah it might be a bummer losing but i mean its great for what the game is and i enjoy it a bunch and this is my first day playing the game!.FlakoMarakoVersion: 1.7086.7086

Surprisingly great!Games like these usually run kinda slow on mobile but this one actually runs pretty good! The graphics are also great considering they’re on the phone. It’s also very user friendly so whether you’re new or have played it before, you’ll easily get the hang of the controls. Overall, it’s a great alternative when you’re not with your pc or console. Only reason why I didn’t give it 5 stars is because matchmaking always has a few errors and I’ve tried it on different networks and settings. You have to give it a couple tries before you can get into a match but that’s a minor detail for me..AmixxamuVersion: 1.7086.7086

It’s a wholesome gameI come from the PC platform but man I was not disappointed. I absolutely love this mobile, it fills my downtime with ease. The blood market is efficient along with the rewards and challenges that make grinding fun. Topped with the cool mechanics that feel exclusive to mobile I feel very comfortable and excited to start my next match. I do have one problem of my sound not working at all, I can’t hear but ofc this is accommodated with visual indicators. Still it would be nice to hear the spirit or huntress wind up. Regardless, I’m sure it’ll get fixed in the future as I trust their overhauling and patching ability. Thank you so much behavior (and mobile team)..Maxumus RichardonVersion: 1.7086.7086

DbdDBD mobile is a good game for horror fans like me but I don’t support kids under 8 playing this and of course it’s not my decision if you let your kid play this but this game is really fun and easy to learn, I even got my parents to play it and they love it but the bad thing is this is on other platforms and it’s not free like mobile but me personally $8:00 for DBD is worth the money if its not $8:00 by the time your reading this I’m sorry that’s the price it is when I was writing this so yes this game is worth the time and definitely get your parents to play it with you and all your friends its definitely worth it.UnderwaterublitaraterVersion: 1.7086.7086

Great but needs to be caught upThis game definitely needed an update and although it did add more accessibility, it also removed SO MANY things. So many maps and killers that were here before the update are now gone. Not to mention that the game needs to be caught up with the current version of Dead By Daylight since it lacks a lot of stuff that the current version has (like the end of the trial thing where you see the character you played running across a field which DBD mobile doesn’t have). The game is in a very good spot but it definitely needs to be updated to be on par with the current version..Matthew ZheleznyakVersion: 1.7086.7086

In Depth and ExcitingI have been playing DBD mobile for about a year or two now, and this update has been long overdue. The graphics changes are great and the new additions to the in game play are incorporated well. My only issue is that my teachables are locked for some of my characters and I can’t do anything about it. My prestige 3 characters’ teachables are all locked and I can’t even use XP to fix it. I really don’t want to have to play hundreds of games just to unlock them again when I already did that around 2 years ago. Please fix this soon! Other than that, everything has been flowing so smooth..KamSmilesVersion: 1.7086.7086

It’s amazing … butI love Dead By daylight. I’ve been playing for three years, on mobile and desktop. Amazing graphics, love the the characters, and the little stories they have explaining about them. Each have very unique experiences. Especially the killers. But. Just recently there’s been an update. It kicked me off my actual account, I was level 200 on there and it somehow deleted all my data on there I spent some money on the account and now it’s permanently gone. Some major glitches in the maps. Please bring back the old version!!. I think a lot of people would be upset too if their old account got wiped out because of this new update!.Jiyoz.zVersion: 1.7086.7086

Great just crashes from time to timeSometimes the game just closes out of nowhere… only happened a handful of times but really frustrating.MiaTaylor28Version: 1.7086.7086

Great, but sometimes crashes :)9/10 great game defibently recommend!!.AgthsdVersion: 1.8122.8122

GreatGreat game but the levelling up isn't as good since the last update.TheskullsVersion: 1.7086.7086

PlayerTo many Updates, glitches, killers r too strong, bring back the school map. Old dead by daylight app was better smh.X wonderwomanxxxVersion: 1.8122.8122

PerfectThe game is awesome but it kind of glitched out one time and I had to restart everything so now I’m just a noob because I lost everything because of a glitch.Meloyellow2626Version: 1.8122.8122

DbdNice gameplay, good everything thanks for making tournaments so we could have a chance to make money..Based Gigachad :)Version: 1.8122.8122

This game is Amazing!This game is so fun to play with . Probably the best game I’ve played so far on mobile! :D.My46jjjVersion: 1.8122.8122

MoriMori is too strong why we can mori after only one hook🤔🤔😑.EpogazVersion: 1.7086.7086

Dumb people!!You ppl r so odd.. the game is not gonna be as good as the pc version so get money and get the pc version & stop being broke...The Big ArtistVersion: 1.7086.7086

Loading issuesI no the game is good but it won’t load so I can’t even play it🤥😝.I cant't playVersion: 1.7086.7086

Installer le jouer sa prend 8h00Ok.🤩🤩☹️😵‍💫☹️Version: 1.7086.7086

Dead by daylight mobileI love the game so much but why did you have to remove Cheryl mason please add her back to the game please.Add Cheryl back to the gameVersion: 1.7086.7086

Dead By DaylightOver all it’s a really fun game I just wish I was killer more.Led lights redVersion: 1.7086.7086

Great game justJust needs more fixing cause I always crash sometimes when I’m trying to play quick matches as a killer. All that waiting for people’s to join and then crashed is annoying and also need gyro for hillbilly if not then I gotta continue max sensitivity for the chainsaw.HellgennVersion: 1.7086.7086

So goodI’m new to the game and I’m already enjoying.3edawggVersion: 1.7086.7086

Nerf survivorsAs a killer main it’s pretty much impossible to get a 4 man since survivors are really fast when I was playing a survivor went a a T and L to shack and it takes along time to get any kills pls bear survivors.JackaboykillerVersion: 1.7086.7086

MoriThe mori on one hook is absolutely vile, it makes the game un-fun and is overall not a good thing, change it to two hooks..Kelby0902Version: 1.7086.7086

Do better plesseU see.. this game very anoyying with legion. hes to fast and anoying except for martin he left me escap andkilers r too power like geez and i dont like the ripoff joker and like your game is pretty laggy and it crashes so like.. yeah.RobottimeVersion: 1.7086.7086

Very good gameSo much gore blood scary in very fun to play I can’t stop playing Is the bast game I played.The level one is scaryVersion: 1.7086.7086

It’s pretty goodI play dbd on my PlayStation but I don’t like bringing my PlayStation everywhere I go. I think mobile is actually pretty smooth and still just as fun as the actual game <3.CloresssaVersion: 1.7086.7086

Great game butThe controls can be pretty buggy sometimes.Play this game comeonVersion: 1.7086.7086

BotsThe game is fun and all until you get into a game with bots. I just want real teammates who actually do something and help the team out.FaaixzVersion: 1.7086.7086

FunEnjoying the game! Easier than console lol just tap your life away.DasQ2026Version: 1.7086.7086

All i need is 3 wordsGame is amazing.KoblakaVersion: 1.7086.7086

Love this game butI love this game so much but sometimes the connection issues are just too much to put up with. my wifi is fine yet my ping is still low and my movements are still lagging until eventually i have to reload the game. it tells me i can get back into the match but it never works. i don’t know what going on but i’m upset..MegtronnnnnnVersion: 1.7086.7086

What happend to my stranger things charactersWhen I came back I migrated and I saw none of my stranger things characters.Denis Daily and Sr meows alotVersion: 1.7086.7086

Perfect game on iPadI’m new to this game and I Love it. Would be happier if the matching system could behave better, as a new chase specialist I could only meet people who totally don’t know how to play or people who are too much more skillful than I do. It’s like 4 escape or 4 death. Would buy the pc version.ThundeRaynVersion: 1.7086.7086

DBDMDbd is the best mobile game, i love the mechanics and how many perks there are to unlock..Skyler KBVersion: 1.7086.7086

Amazing! <3I used to hate playing dbd because of the lag and everything else. But i got dbd on pc and it was better until the gen meta and stuff, so i decided to get back into dbd mobile and the new update/game is so good! I finally find myself actually playing dbd mobile from time to time now, the devs did an EXCELLENT job!.NbnbbnbhVersion: 1.7086.7086

A lot more funI stopped playing this game over a year ago and I know why but, this whole new update brought me back, sadly I lost my all my purchases which is a thing that I’m still angry about, otherwise this is a fun game to play.Hello_reviewerVersion: 1.7086.7086

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.8122.8122

Dead by Daylight Mobile Negative Reviews

Terrible experienceIt’s a pretty common opinion that this recent update was a huge let down. For starters, it’s even more glitchy and buggy now than it was before, not to mention the design quality which overall has also declined. But my main reason for this rating/review is for the content they cut from the mobile version of the game. I spent real money a while back on this app for characters and skins that were removed by this most recent update. Like many others, I also lost my old account altogether, which meant losing any excess auric cells I was saving, also costing money. I reached out to Apple about a refund who ultimately told me that because of the time in which I made those purchases, it fell out of their policy for a refund and that it was up the the developers to make it right. I have heard and read many times before that Dead by Daylight’s developer team were hard to reach, but after searching and finding no scheduled plans of returning my lost content within the game, I reached out to them anyway regarding my issue and, about a week later, received a superficial email with a broken link on where to go to reach the right party to help. It’s clear to me that they can’t be bothered to right any of their wrongs for their supporters and that, as of right now, they have no plans of helping me. I don’t support app robbery, and definitely wouldn’t recommend this app to anyone..PinelaqueVersion: 1.7086.7086

Absolute trashThe game crashes every other match. They stole money because the new “update” deleted all the stuff anyone bought and made you make a brand new account. You can’t email them because the link they send you is a fake/broken link. The killers are way overpowered. You have to pay real money for a lot of the stuff you may want. If you want extra words or phrases or anything in the game, you need to pay for it. It doesn’t match you with people around the same level as you, they can be just starting out and have nothing good to give and you’ll have a maxed out killer and nobody can win. They can’t even respond to emails, they have generated responses that are absolute crap. They can’t help you. They don’t care about there customers, and when you call apple they say they have gotten a lot of complaints but to get your money back you need to speak to the makers of the app. And if it continues much longer apple will no longer allow them to have people buy anything through apple for their game. The update took everything good away. The update stole money from people. The game has way to many bugs, and way to little characters and killers. It is the worst thing they ever did..Axolotlgirl21Version: 1.7086.7086

This new version was a letdownWe waited nearly a year for an update and when this new version finally released I couldn’t help but to feel disappointed. Half of the roster is missing, lack of maps (with most of the jungle gyms containing double pallets), terrible lag from both sides killer and survivor (as a result of making the servers global and not regional), with the perk system still being glitched, meaning you only unlock general perks and perks only belonging to the character you’re playing with, making you unable to use any other teachable you’ve already unlocked. In conclusion, all the issues mentioned above have made my experience playing this game absolutely miserable and the fact that most of these issues won’t be addressed any time soon because the devs are only focusing on cosmetics is what’s going to end up driving people away from the game. The fact that we waited a whole year for an update just to get a beta version of the game is what baffles my mind; meanwhile, the Asian version is getting major changes, we have to wait another year to catch up to them, which I’m not willing to wait. I regret wasting time and resources on this incomplete version of the game, a big fiasco..Jeanlux CVersion: 1.7086.7086

As a Chinese, I am very disappointedStop destroying game agents, NetEase, don't humiliate Chinese people. Although the network latency has been greatly improved in China，But you made dbd a mess：You don't want to think about how to produce new characters or the map, but the international version of the skin every day. But you haven't even opened the RMB recharge in the international service. I hardly care about the skin. I only care about the gameplay. But isn't it ugly to make money in the way you destroy the game experience? The new version is not an illusion that Chinese people have already seen through NetEase's behavior. The balance of dbd computers is extremely poor. I thought you could save the mobile game. My only expectation is that NetEase will update quickly. You ruined the Chinese version of Minecraft. I bought an international server. Do you still want to destroy D B D? I'm just a junior high school student from China, so my English is not very good, and most of it comes from machine translation. But I have been following this game for five years.（At first, I really liked dbd when im ten.）But you really don't destroy dbd..艾鸾达尔林Version: 1.8122.8122

This game use to be fun…I feel like many people have stated this which I’m going to restate it too…old dbd was better. It was balanced and fair, now all you get is camping and targeting killers, also killers are way to overpowered and very speedy. Lit every match as survivor it’s lit just like all the other matches you have played. Also when I first played the rereleased version of this game, it was alr but progressively got worse because of those reasons. Also idk if the devs are even trying on this game because everyone has been asking for more characters and maps, but each update all we get is a graphics update or a cosmetic update which s honestly starting to get annoying now. And tbh lit the company they merged with is a company that owns identity V and lit I think that’s why the quality looks so cartoony. Tbh wish the devs could honestly listen to their community because many people are going to leave this game if they don’t. Oh one last thing they should really update the Mori’s because it is aggravating getting off hook and getting downed then Moried because it makes the experience worse..Gameplay is kinda badVersion: 1.7086.7086

Ok but has potentialI enjoy DBD, and when I heard the mobile port was being re-released, I was very excited. I even pre registered. However, while the gameplay is fun there is a lot that makes zero sense. First of all, this game still has older, broken versions of perks like Dead Hard. It is not up to date, which is to be expected, I don’t expect it to. But the lack of controller support really kills this game for me. Controller support would make it an easy 5/5. Every other mobile port has it except this one. PUBG Mobile, CODM, Fortnite Mobile, etc. But this game doesn’t have it, and the developers refuse to add it. I could not tell you why, it seems they’ve already given up on this game and it just re-released less than two weeks ago. Touch controls for killer are horrific, I mean you can’t even change directions while lunging, it is unreal. Especially when you try to mind game pallets into a lunge it’s just a mess with touch only controls, an option for controller like every other mobile port ever would be greatly appreciated and elevate this game to an easy 5 out of 5 star rating.Sic2OPVersion: 1.7086.7086

Not the “Great New Version” I was expectingThe original version of Dbd Mobile was really close to the pc version, and when characters were released you could by them in the store, now you have to gamble for them, paying upwards to $50(5,000-ish auric cells) to get something that would cost 500 auric cells to get in the original version. Gameplay itself was overall pretty fair with good hit boxes, and a fair balance between killers and survivors. Now, it is more killer sided with horribly buggy hit boxes. On top of this, several characters and maps were removed from this version, including Mikaela Reid, Elodie Rakoto, all Silent Hill characters, Pinhead, All Stranger Things Characters, and all indoor maps. Players were given small compensation for the removal of these characters and were likely removed so they can paywall these characters behind this “Gacha” mechanic. In the end, the only improvement that was made was the graphics. Everything else was horribly ruined. The game has lost its more serious and mature tone and now matches more with the “silly” tones of IDV. I feel as if Netease ruined what Behavior created..AvanickyVanVersion: 1.7086.7086

Another example of if it ain’t broke, don’t fix itThe newest update was truly a mistake. Yes, visually it’s more defined. But it didn’t need to be. It’s supposed to be a horror chase game. In other words, darkness & murkiness are supposed to be key things to have in these games. It’s way too bright now. Also-and this is honestly my main gripe with the update- it’s wayyyyy too easy now. Whether you’re a survivor or a killer. It’s almost like you’re playing against super easy bots every single game. And the skilll checks?? Why are they so slow now? Like look, I understand they were difficult at times before but that’s what made the game exciting. I pretty much exclusively played as a survivor before the update. But no matter how much I used to get frustrated with game before the update, I never once thought to myself, “man, they need to make this game easier”. This game, although it was difficult for me to get at first, mostly just encouraged me to get better with practice. And I did get a lot better eventually, which was honestly a very accomplishing feeling. It took work to get to that point but that was ok, and I was proud of myself. But now, with how easy the game is? It’s like, what is the point now? I feel like all the hard work I put into it is meaningless now. Please developers, please put things at least relatively back to the way they were. At least put the difficulty back to the way it was. Please..Christain21Version: 1.7086.7086

DeadByDaylightmobileThe reward system is not good at all it is so repetitive you only get three tries & every time you refresh the cards there are always three items that you’ve already obtained & every-time it gives you those items. It’s not randomized at all which then..makes a lot of people to buy cell packs so they can get the item they want & auric cell price raising, bot killers/survivors is making the game a terrible experience. The developers of this game only obviously care about people buying cosmetics and rift pass..that they don’t care about the issues that is making many people stop playing. I truly love the game & what fun it can be but it’s sad that it doesn’t matter to the makers of the game anymore. It’s a whole world of horror many people love and would play but the developers have put no amount of dedication into this remake besides made it clear they want more money for it meanwhile you made is worse than ever. Fix present issues. 😐.Cam.mpVersion: 1.7086.7086

HorribleI only downloaded this game because I would see streamers playing on but I am trying SO HARD to like this game on mobile! First of all expect every game to have a killer that’s going to camp while you’re on the hook or tunnel you because you’re already injured. Literally every game, and they won’t do anything about it killers that camp and tunnel. The hot box is so broken and OP, the killers can hit you even after you drop a pallet and stun them, they’ll still be able to hit you even though they’re like 10 feet away because like I said it’s so broken! The matches are so laggy. Killers are overpowered compared to survivors even after you add perks like sprint burst the killers are still so fast and will always catch up to you! The killers are so much at an advantage compared to survivors with the speed and broken hit box. Might I add the maps are SMALL as heck which makes it so much easier for killer also. This game is terrible to be honest, don’t waste your money on this game!.AaliyahrriggsVersion: 1.8122.8122

All my stuff was lostI had a lot of stuff in the last dbd mobile and now it’s gone I spent a lot of money and now it’s gone. I read the teachable perks on the characters and all said that you may unlock at certain levels. It’s not giving me a definitive answer to as if I will definitely unlock those teachable perks so that I can combine them with my favorite characters. I think bring the blood web from console version so that I can choose what perks I want would have been a awesome power move. But if you can’t do anything like that then at least make the game so that when you max out a character you can equip those teachable perks with other characters. If you don’t do this this game ain’t going to fly. I have already lost a lot of money because of the new version that can out the least that can be done is to give out the choice of making combos with teachable perks. That’s why I gave 1 star I would have given it less if I could..MrdickspongeVersion: 1.7086.7086

Newest update blowsLove the game but since this newest update I get kicked multiple times a game. Just got booted 4 times in one game and after it finished hit with a match making penalty of 51 min. Ridiculous, this game has so much potential but these bugs are making it unplayable. Also it’s super pay to win. To unlock new characters and thus new perks for everyone it takes forever unless you pay money. Last the game could do with a better explanation on what the different perks and status affects are. If you like the game and want to play you’re gonna have to do a fair amount of research to understand all the mechanics Update: waited my 51 min to play, played and got DC’d again. Hit with a 118 min penalty at the end of the game. Getting kicked is one thing but then getting penalized for the games issue is incredibly frustrating. If this continues it will probably make the game entirely unplayable for me and thus get deleted. Hope it gets fixed.TAZ62692Version: 1.7086.7086

Migration WindowThe fact you all took money from customers, did not properly program a better method for people to migrate their data AT ANY POINT not some limited time migration window, REGARDLESS OF LENGTH, tells me what kind of lazy, inefficient, incompetent, incapable, inconsiderate developers you all really are. I spent a LOT of money on this game, and for what? To be directed to download a whole new app that the developers aren’t competent enough to migrate save files over? There had to be a window? Way to wash your hands of any responsibility and steal money from people, ALL THE WHILE making it look like it’s THEIR FAULT you STOLE that money. Give me a BREAK! I uninstalled this game. And I don’t care how highly rated it is currently.. I hope people start seeing the truth on what a despicable company you all are and rate this game into oblivion. Do enough dirty tricks like this migration thing and you’ll see your app score plummet. Shame on all of you..LighteswordVersion: 1.8122.8122

Honestly, it's bad.I have over threehundred hours on PC/Console and the game was really fun! But than I downloaded mobile. It doesn't let you connect to your existing account, they only have like 1/3 of the characters. They added like three new forms of in game currency, hand out free teachable perks, and completely ruined the bloodweb. On top of that the control mapping is horrendous, it's way too survivor sided, and honestly way too difficult to find and complete objectives. I've been trying mobile for a few hours now and I'm confused as ever, either the game has some weird event that trys to get you to pay actual money (which the card drawing is rigged because ofc it is) or get you to participate in some survey. The only thumbs up I give this game is that they haven't ruined the medkits yet. But hey, if you want to be confused and suffer with some toxic randoms, download it if that's what you're into..Fun fact: your dog is deadVersion: 1.8122.8122

Killer too OP!!! Too fast. Fix hit Distance to shorter.You guys made each of one of the killer too OP. Less in 15 seconds the legion already damage all survivors right when the game begin. All survivors were spread out too. All killer’s hit distance is too far. They’re too fast. Literally when I turn around. I see the killer 7 yards away from me and still be able to him me. And the frustrated part is that they’re all too fast. Literally I can’t even run away from them now. Literally when the killer is chasing me. I have enough time to throw a pallet down and when I’m 2 yards away from the pallet. The killer was still able to hit me threw the pallet, even when I’m literally far enough where it’s impossible for killers to hit that far. This issue has never been look at and please look into it. The ps5 dead by daylight doesn’t even have this issue and idk mobile has it..For_Ever_Asain_DuhhhVersion: 1.7086.7086

LOST EVERYTHINGI used to play all the time was my favorite game and had even bought skins gems characters and have been playing for years many of my characters were maxed out 3 prestige. The recent update made me loose everything!!!!!! Years worth of game progress and when I contacted customer support they asked for the id number when I wouldn’t have that and I can’t get that if it won’t let me log in I had to make a whole new account just to get to the customer support screen and supply them the number of the new account which basically means it was pointless…. I will not be playing dead by daylight anymore or any games made by this company. I recommend you don’t purchase anything. Just stick with the free characters in game and don’t buy anything. Not clothes not gems and not new characters. I’m not making this mistake again..Aphrodite Die 666Version: 1.7086.7086

New update is absurdI should thank you for the new update because I play the game a lot less and get more work done. It’s honestly unreal how much the game has changed since the re-release. Every single game I play now is against Rank 1 killers and I get matched with Rank 5-8 Survivors WHO USUALLY WIND UP BEING BOTS (yes, plural) and of course the killer wins. Which is fine because it is should still be fun to play (like the regular version) but it just simply isn’t. But maybe that is the point? I think they just want us to buy/play the console/PC version. I can’t believe how much time and money I wasted on this. UPDATE: I still keep getting matched with Rank 5-8 Survivors and have only gone against Rank 1 killers for weeks now. Not even a Rank 2 killer. Always Rank 1. For weeks. It is unreal how slanted the game has been since the new update. It was fine for about the first week..JuuustjoeyVersion: 1.7086.7086

New update, same horrible experienceThis whole new gacha system is a rip off. I spent my 4000 auric cells that I had before the update to try to get the new Sadako chapter character skins or any of the other high rarity items and only got the common rarity stuff. It’s a total scam. Don’t make the same mistake that I did and use that “flip” thing. They charge outrageous prices to be able to flip those cards only to get the common stuff every time. I could have used those auric cells for something else and now they’re gone. It was worth it to test out if it’s impossible to get the good stuff though. I’ll be uninstalling this scam of an update and not play it ever again. I also experienced a lot of bugs and lag. This game isn’t optimized and still doesn’t run well. Save yourself the trouble and stick to playing this on PC or Console if you can..Alfey_t15Version: 1.7086.7086

Hackers…This is the second review I have left on this game and I just ran into a hacker… he had hooked my teammate. I was hiding behind a wall maybe 30 feet behind him. He walked right past me, and all of a sudden flipped a U-turn and I know for a fact it was not a coincidence because he had done that to me all three times before I had died and my whole team as well so that’s stupid and I think I might uninstall this game. Quite literally…. I don’t have the patience for any of this. You also need to fix how fast the killers walk because they should not be catching up to me as easily as they are no matter if I throw a pallet down on them, they still catch up to me and I personally think I am pretty good at dodging but they always find a way to kill me you should definitely have a report button..Cnvbawre369Version: 1.7086.7086

SOOOOOO BAD!!!Honestly, the new update has been so bad. You can’t get any of the new skins in The Entity’s Treasure without having to spend auric cells for them. And its a 1/6 chance you will get the item. Also, you get duplicate items when you do the Forerunner’s Collection. And they haven't changed it since the new update!!! Also, they give very little iridescent shards and a ton of unnecessary blood points. Another thing I would like to add is the fact that it is so hard to level up your character after each match. You have to have postcards to gain experience. My takeaway from the paragraph is that the currency system is messed up, they need to give out more rewards/update them regularly, and they need to fix how slow you level up! DBD MOBILE IS WAY WORSE THAN BEFORE!!!!!!.DBDMOBILETRASHYVersion: 1.7086.7086

Doesn’t workJust says to select A server to play the game, but doesn’t give an option to select A server anywhere in the menus. 0/10.Undead man101Version: 1.7086.7086

Je ne peux même pas jouerIl demande de se connecter à un server mais je le suis déjà et je ne peux pas faire play.Madi200299Version: 1.7086.7086

Where is content???Why would u take out pyramid head and other DLCs.IHateCorpsVersion: 1.8122.8122

Why can’t you use controllers with this?.Would be so much more enjoyable if you were able to use controllers.JannelChantelVersion: 1.8122.8122

Giant cash grab with barely playable content.If you’re going to be the “Next Generation of Horror” then at least have half decent servers, first five seconds into a match and you’re rubber banding so hard that it would be more viable to play on from Mars. Secondly, from the looks of it only the Asian version is being worked on, Global version has basically nothing compared to the Deathslinger, Artist, Blight that the Asian version has. So in short: if you don’t live in Asia, you’re out of luck. Many broken promises, a pushed release date, and a god awful gacha system; you’d probably be better off playing some knock off instead of the real thing, or better yet: Get the PC version..A ClosetVersion: 1.8122.8122

🤨🤮Probably the worst experience of my life. Graphics, gameplay horrible. I do not recommend this game. It’s a waste of time and money. Way too many bugs. Makes the game experience really not enjoyable. You even removed goblin Quentin. Make Quentin look like he used to(goblin). Also, way too many killers have similar powers( like teleporting) but presented in different manners. It makes then Spirit a no skill killer. Very disappointed ☹️.Billthe13Version: 1.7086.7086

Disconnects Too MuchSuch a shame.. its a good game with potential but the amount of disconnects is insane. Interesting enough, it seems to disconnect even more if you try to play the killer. I can expect the game to be stuck at the loading screen 9/10 games I attempt to play- pretty bad..EuisunsVersion: 1.7086.7086

Loads foreverLoads forever, never even could launch the game.JfieselerVersion: 1.7086.7086

LaggyI like the game update but wow the lag is atrocious. Rubberbanding all over and frequent disconnects. Nevermind, now it’s just all bots. This update hasnt elevated the game, it’s made it worse..MwelkVersion: 1.7086.7086

Trash game!I hope you shut down the game as soon as possible. Lag, hack every where and you can stop resolving those problems. Btw, Trash development like the way this game is runing.ZgptoztotoVersion: 1.7086.7086

This “New” version SUCKSS!!!I had soooo many characters bought from my old account which dbd is not letting me log in by. Also the new version is sooo much slower and a worse quality then the original!! Bring back the original dbd game💀👎🏻👎🏻.QueenMennaVersion: 1.7086.7086

Gmail account migrations still failing after a monthGmail account migrations still failing after a month Email support since day one they don’t provide timely updates Every few days I email them and get a generic response that they are still working on it Had every character unlocked and had 1810 auric cells / 166,910 shards / 913,449 blood points The support is horrible.F13ND!!!Version: 1.7086.7086

Help meI can’t even play becuse it’s so laggy and I’m only on a iPhone 8.Scar244562Version: 1.7086.7086

Lost accountThe game wouldn’t let me update so I deleted the game and reinstalled it and I tried logging in back to my google account and it said I didn’t have any data which I was confused about. I tried logging in Game Center , Facebook, and other accounts to make sure I wasn’t missing something. I kew if I just complain or ask help from any mods they wouldn’t do a thing I’m pretty upset by this I have proof to show that I have played the game I have 4 weeks worth of game time..WanseemVersion: 1.7086.7086

GreatI am a dbd player and this is awesome.MonkiemenVersion: 1.7086.7086

😕Its ok.. idv better.LuluiryVersion: 1.7086.7086

BugBring me back game for fun not try hard in rank.Shirro156Version: 1.7086.7086

BugLes jeux bug énormément.ALEXANDRE 22222Version: 1.7086.7086

Game DisconnectingI disconnected on this game for like 4 times now even though my wifi and data is strong and the game told me I can go back in but one’s I press ok It never go back so you have no choice but to restart the game..HejdhjsjVersion: 1.7086.7086

Too many problemsI like the old version better. This one is so annoying to play, lots of disconnects plus we lost characters and cosmetics we paid real money for. Not enough choice in maps too..Old fan of dadVersion: 1.7086.7086

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