Smarters Player Lite Customer Service

Smarters Player Lite Positive Reviews

Really good playerI really live this player. All its features are nice and I can’t wait until we are actually able to purchase through the app for the premium features (I’m on Iphone 13 pro max and I can’t) Also they could implement the update button in a all in one button, meaning once you click it, it will update no just the lists but EPG as well, and of course if possible implement a auto update feature maybe for premium users? (Not sure how much or that would be possible) In general this is the best Iphone app for streaming xtream codes.ProgTranceVersion: 1.0.3

App IssuesRespectfully, first and foremost, I was satisfied until the technical difficulties arose, and currently still difficulties at hand. I just purchased the master features less than maybe 45 minutes ago from writing this. Nothing about this feature is master when I can’t even get any sound when “casting” on my “Vizio” screen. You’d think we be in the game right, “Cast” feature plus Vizio, this app offering it, right? Well, that’s until you actually start casting, and you get no sound. It’s ironic, because if I Airplay it, it’s totally fine, sound, and picture. But for a customer to pay $2.99 for features, that you don’t even get, that’s not the full $2.99, maybe more like $1.99. I’m giving it three stars, because I know and believe these issues can be fixed. In addition to giving it three stars, to even contact you guys through your “app support” but can’t submit an email message through the support screen, but have to play math games to prove I’m not a bot, yeah, you definitely are getting three stars. Like I said, I believe these issues can be fixed. I look forward to it..V25492Version: 1.0.3

Great iptv apps smooth as butterVery silky, buttery smooth video playback complete with an organized TV guide listing playlists and channel categories. Landscape only available. That is not a problem. Issue can be a problem. The viewing on some screens, especially small, can cut off the sides when viewing landscape. The preview screen on the TV guide is zoomed in and cut off. Navigating from viewing screen back to menu system takes two taps instead of the usual one tap. Button presses may or may not be a problem..Bluewolf84Version: 1.0.3

Good optionThis is a good option for cable TV. I personally got it to watch the NFL and NBA games. It does lag a bit and some of the channels don’t work or stop working after watching the. For a while. That said, I am still happy with the choice. A lot of movie options and for the most part, it does work really well. A good alternative for cable television..Jiggylb23Version: 1.0.3

Please update the pause, backward and forward on the latest Apple TV 4KHello. The channel I subscribed to support only Smarters player lite. I am trying to use it on the latest Apple TV but it does not support he Apple TV pause and play. When I am trying to use your other menus to move forward or backward or the pause, it also does not work. It seems to change channel randomly. Did someone try from your development team or something tried your functions on the latest revision of Apple TV 4K? Please let me know if there an update in which pause backward and forward are working..Apple TV 4K userVersion: 1.0.3

A very well created app!!This app is very good for two reasons. Firstly they have new movies that are in theatres in the app and have child settings which is helpful for those us us who have kids. So thank you for whoever included that because many apps other than the higher profile apps don’t truly have kids settings so very appreciate..Yourdaillyreviewer.^.Version: 1.0.3

The best!I was experiencing issues getting nearly all of the channels to launch. I contacted support via email and was receiving immediate responses, as if I was using a chat feature. Turns out, the issue was on my end, the entire time, but their customer service/support team was amazing! User-friendly, aesthetic appearance, beautiful 4K display..Rev_o_lutionVersion: 1.0.3

Best app in IOSI tried a lot of product and this one is by far the best. The only improvement I could see is that you remove the home bar at the bottom and the date and time as well as the battery status. It is in bright white and it’s not great when watching a movie s’écaille if the image is dark. Thanks..B75002Version: 1.0.3

Love IPTV Smarter except Lite VersionRegular IPTV smarters and IPTV Smarters Pro are the greatest IPTV applications around, however the lite version isn’t the same, the channels show up in favorites by channel number rather than by when they are added so you have to scroll through a ton to get to the ones you watch most, also need better EPG guide.Tjgordon7Version: 1.0.3

Can’t looseThe yearly subscription is very reasonable. I can watch any NFL game, it just the one’s in my area. One complaint is that it is. It uncommon for it to freeze or lock up in the middle of the game requiring a reboot, even with fiber optic service. I wish they would fix this. Still a great value..LelazebVersion: 1.0.3

Constant bufferingThis app works well when the device is connected to WiFi. However, when connected to phone data (with the same 300 mbps download speed on both WiFi and data), the app buffers constantly. It is unwatchable. Not sure why this is happening only on phone data. Further, I reached out to app support; and my email came back as undeliverable. I’m not happy about that..StevesapVersion: 1.0

Happy Customer 🥰Was looking for a new streaming app, that pretty much covered all my watching needs, and upon searching, I stumbled on this Gem,, the guy was so patient with me. I’m not a true techie, but he helped me install the app onto my Smart TV,, you would be doing yourself a disservice, buy not grabbing this app!!! Best streaming app ever!! 😃🥰💞.DondeevaVersion: 1.0.3

Very happy customerHave got Smarters for several years, from this provider get three subscriptions, and on three don’t have the series, don’t know why. Still I’m very pleased, very easy to navigate the channels ,I’m about to renew two next month and the other on December, could not give a 5star only because of the series. Still IPTVSmarters is the best..Go with SmarterVersion: 1.0.3

Nice price but...This app should be called Dumber Player Lite. Lots of content but poorly laid out. Most times you don’t know what you are selecting to watch as there is no comprehensive guide. The “search” does not work. You have to work at getting what you want to see. Just a hot mess..JehoddVersion: 1.0.3

App functions well, BUT ….Playback seems to work fine. I have two problems with the paid version. When trying to do a master search, the app crashes every single time. Also, there needs to be a way to remove or hide groups that I will never use..PhahCueVersion: 1.0.3

Buffer optionPlease add the buffering option. The broadcast must load the next 10-30 seconds while I watch it. Without buffering option, broadcasts lag too much and get stuck too often.James N. D.Version: 1.0.3

Sound lost when pause the videoThis app is really very good. The only drawback I noted when using in iPhone 7 plus or iPhone XS max while playing when you stop or pause the video and when you start again the video become mute. You need to go back and replay to get sound back.Net tv viewerVersion: 1.0.3

Great player just needs a TV GuideGreat player, just wish it had a TV Guide that shows a full preview of what’s on each channel. The only workaround is clicking into a channel then clicking “more channels”. This should be the main screen prior to clicking on any channel. This is specific to the appleTV version of Smarters Pro.NicKINGjayVersion: 1.0.3

IOS version needs search function!Great app but the developers need to incorporate a search feature for movies and series just like they do for the firestick version. This would enable users to search for a title they’re looking for versus having to scroll endlessly to find what they’re looking for..RrochkVersion: 1.0.3

Great appGreat app for iPhone, but for the Apple TV this app needs an upgrade. Have a type in search, favorite option, fast forward, rewind, etc. instead having to scroll section by section to find a show/movie to watch..2vs3Version: 1.0.3

Great appSad to see people that don’t understand iptv basics saying oh it works great on wifi but not on data and your data speed is great. Smfh, try a vpn, your carrier is throttling your connection to whatever server you are connected to. Common sense people seriously..MrsellVersion: 1.0.3

MovieHi, I love everything about it I love the movie section there’s so many things that you can watch but the movie section does not wanna work. Is there anything they can you can do to fix the movie section please and thank you..MrsLanzo2022Version: 1.0.2

The Best TV - IPTVSI can only run this programming on my iPhone or iPad but not my smart TV because my internet service is too slow and there is no way to boost the speed enough to run the program on my TV! My only option is to eventually change internet providers. I am very disappointed..Newly AttunedVersion: 1.0.3

Needs to fix lag and no audioThere’s no audio on the videos sometimes, like after i go to the next episode there’s no audio and then it comes in. and when i search for a show or movie it’s super laggy and doesn’t load much. Happens on my phone and family members phones as well.TheBear07Version: 1.0.3

Works great on iPadThe app works really well on my iPad, but not so much on my Apple TV device. There is no Settings option when using the app on Apple TV, and the user interface is completely different, very plain, with no option to customize the view..SPfromSCVersion: 1.0.3

Definitely 👍🏽Easy to install and even better to navigate. I like that there’s so many options from LIVE tv, news, music, travel, sports and the kids channels is a plus as well! Highly recommend ✅.Jlauren35Version: 1.0.2

Great app with minor issueThank you for easy to use app with very nice user interface. Small issue with ipad ; when i pause a movie for a few seconds and continue to watch i lost audio. I have to close and reopen the movie again. Please fix it..KatskeeVersion: 1.0.3

I love this app.I’ve been with your company and have been very pleased with customer service and all programs. I hope you will get it fixed so you take debit so I can continue on as a loyal customer!.BonnieBlu 1Version: 1.0.3

Awesome appThe only thing I’ve noticed is that the expiration date for my subscription does not update at all. It will update on my FireStick but not on my iPhone 13 Pro Max. But all the channels appear to look like they are updating. Otherwise this is one of my favorite apps..What007Version: 1.0.3

Picture in Picture modeWould like to be able to swipe out of the app and check my fantasy teams while keeping an eye on the game or check Twitter.ChukolisVersion: 1.0.3

Please fix bugs.Tons of issues, including performance issues that need to be looked into, my device has sufficient enough RAM, so that should not be an excuse, just get better developers I guess, or hire me..117419618681Version: 1.0.3

Can’t cast to tvCan watch tv and sports but when clicking the button to cast to a tv it says that there are no available devices to cast to. Obviously it’s not true but the app does not allow it. And I purchased the premium account specifically to cast !.DmoleswoVersion: 1.0.3

Smarter AppThis is definitely a great app so far I’ve been using it for a few days now I’m really liking it a lot better than the other one that I was using before.Pauld14527Version: 1.0.3

This is the dogs doo darsI travel a lot on business and this has made this British expat a happy man….my trips are now a dream. When flying, just sign in to the Airlines Wi-Fi and away I go. Get to the hotel and do the same and away I go. Fanbloodytastic. 👍🏼👍🏼👍🏼.UK 2 USAVersion: 1.0.3

No sound coming from HomePod speakersThe only way to be able to hear the sound is on tv but HomePod speaker doesn’t recognize the app to play sound through airplay.JotaytoVersion: 1.0.3

Can’t purchase premiumGives sdk error when trying to purchase premium. Either fix or release a standalone premium edition..Realm-ZeroVersion: 1.0.2

Great App - Missing the favorite categoriesI really love this app, it has nice features, and it’s fast. But one feature I would love it will be to set categories as favorites, or sort them how you would like them. Everything else it’s great!.ErsildiVersion: 1.0.3

Great way to see live sportsSoon after we cut cable, we found this app and for two years we’ve been able to watch live sports. It’s great..MariebookwormVersion: 1.0.3

ExcelenteVery useful and amazing App.JeyEliCamiVersion: 1.0.3

Core functionality working - does not castGreat app for streaming on your phone, but does not detect any devices when trying to cast..Not_a_bot12344444_errVersion: 1.0.3

Don’t pay for premiumThe broadcast doesn’t work.ColuckVersion: 1.0.3

Message for developersHow can I enable subtitles while casting any show on smart tv. There is option shown on but it is not working. Also, there is no option for audio change while casting. Developers should fix it..HappyySinghVersion: 1.0.3

PremiumGreat app but don’t buy the premium. It doesn’t mirror to the television.Jpod780Version: 1.0.3

Best everBest ever.BillylackVersion: 1.0.3

StableGreat app.KokophiVersion: 1.0.3

I not download movieAdd the option to download the movie in the iPhone.Snoufy023Version: 1.0.3

Best oneTried many apps, this one the best.Kaptain17Version: 1.0.3

Can’t fast forward a tv showI was wondering if anyone has a similar problem. i can pause the show no problem, but if i leave the app and come, i try to resume my watch session, the show starts from the beginning..MiggymercyVersion: 1.0.3

Awesome media playerBeen using Smarters lite and pro versions for a few years. Never had a glitch. Love this app.TopcanuckVersion: 1.0.3

🪝滿滿的。薩爾呲錯.嗡嗡ㄜㄠㄛㄥˉㄛㄠㄠˊㄟㄖㄖㄎˉㄩˉVersion: 1.0.3

Good appApp does frame correctly to my tv. Good for iOS.WOMassonVersion: 1.0.3

Review of AppEasy to use. Great definition. No buffering..TV and Deals GURUVersion: 1.0.3

Performance Analysis and Suggested Improvements1) Frequent crashes on M2 Mac. 2) Left panel becomes unresponsive when cycling through a list, often linked to loading many titles. 3) Slow loading of the list, potentially due to a high number of options. Suggestion for Developers: Consider implementing a pagination feature to address these problems and improve user experience..Jagermeister56Version: 1.0.3

100% worthy and steadyI liked it a lot, that’s such a great app, friendly to use and compatible with your IPTV provider.Davidsc1948Version: 1.0.3

Not worth proPaid to upgrade for casting but only sound works. Not really worth it.Jericho50Version: 1.0.3

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.0.3

Smarters Player Lite Negative Reviews

BuggyThere are so many bugs that need to be fixed I don’t even know where to start. To name a few… When an episode is paused, the app needs to be restarted or the playback will freeze about a minute later. You also need to note where you left off because once you close the app, it will lose your progress. Some episodes won’t allow skipping ahead to where you left off, requiring you to play at 2x speed until you get there (this takes a lot of time if you are toward the end of an episode). Some episodes default to subtitles on and the sound must be cycled to get it to work..JcfdrtgcddVersion: 1.0.3

Missing original app!So I had the pro version of this App on my phone ipad and apple tv. I stopped using it for a while because the IPTV service I was using shut down. I got a different provider and now the pro version has been removed from the app store. And the version I had on my devises will not let me update them to use them. So I download the lite version and you can't even perform a search in the movie and tv series section on the apple tv. If that's the case then why shut down the pro version, or why removed this feature from the lite version? Makes no sense..Nikeguy208Version: 1.0.3

Needs updates!!!!!The program guide is only accessible, if you select, and watch a channel. This is absolutely ridiculous. Also, the app causes channels to lose audio after about an hour of use. It also causes the channels to lose audio, if you switch apps, wow, this app is open… both instances result in you having to close the app, and restart it. I only use this app on my iPad, because TV meet is not available. I refuse to use this app on any of my other devices… I suggest you look elsewhere, if you want a trouble, free, reliable app for streaming IP TV services.L-ConVersion: 1.0.3

Beware!!This app does not work at all…the pro version worked just fine on my kids iPad and my iPhone…this one just spins to update then says timed out without uploading a single channel…everything was just fine last month…I don’t know why they messed with it but this is horrible worst decision ever to use them…how sad can’t even get any decent tv for the kids…thought this would be a great option as that’s how it was advertised…back to expensive cable we go…at least that is less stressful and works every single time guaranteed..Shena2Version: 1.0.3

They refused refundI purchased a subscription they recommended me, but it didn’t work. It’s too slow, sometimes not even responsive. I asked refund but this is what they wrote me “the app you already used it on your phone , and it's done, the problem from you , not our Iptv service. sorry we dont refund for this Unconvincing reason.” Now they stopped responding. So the 30 days money back grantee written in application isn’t true. On top of that, their customer service during set up was poor..Ina MacashVersion: 1.0.3

Could be betterThe IPTV service is satisfactory, but their updates of new shows and movies are infrequent. They often lag behind by several episodes or even an entire season. Though I had high hopes for the pro version, it didn't meet my expectations. If they start updating shows frequently, then I would give it a five-star rating. Until then, it deserves only 2 stars..Just_WilVersion: 1.0.3

TerribleWhatever you do, don’t pay extra to cast video content onto your TV because this app is trash and you’ll be wasting your money. Also, the app has constant playback errors and frequently freezes when you try to pause or switch channels. Also, the audio sometimes just goes out. Now it won’t even connect at all since I logged in 12 hours ago. This app is trash. Avoid avoid avoid..MROD11Version: 1.0.3

Apple TV app needs WORKI really want to like this, and though the mobile version is good, the Apple TV version is atrocious. For the movies and tv section, there is no search function, so if you have a large library, you need to go through your entire library one by one in order to find a certain title. They need to have a major overhaul of the Apple TV version and bring it up to the standards of the mobile version..JuanGameroVersion: 1.0.3

Pass on thisI downloaded this as recommended in the email that I received advertising. The catalog was almost completely empty, except for Live viewing. Whenever I clicked on movies, it said no content available. I wrote an email to Customer service but got no response. I wrote another email and still got no response after my third email. I got another offer to buy another subscription..ArchieannVersion: 1.0.3

No search engine featureEverything is good but the problem is that you lack the search feature on most of your apps whether installed on apple tv, iphone, ipad or samsung devices… Really hope you’d consider it because its a deal breaker not to be able to search the intended movie/series when the database is around 15,000..99hhhVersion: 1.0.3

Cheap not working appPurchased form Apple store this app because the pro version in not available anymore. Paid for the app to unlock all the features. Installed the app on my iPad, worked for 24 hours with the Iptv listing from my provider, and all of the sudden stopped playing any of the channels even my iptv subscription is paid and running on ALL my other devices. What is going on?????.The weatherman on dutyVersion: 1.0.3

BuggyRunning on iOS 17.1 on a 2nd Gen iPad Pro 11”. Master search is a great feature, except it apparently only allows one search before it simply crashes the app. Thankfully, for $1.99, I’m not out much. Minor bugs are palatable but crashes…no way. It’s unconscionable to release software that randomly crashes. I can see it hasn’t been updated in a year so maybe it’s just been abandoned..Jeeper_93Version: 1.0.3

Not ready for prime time on Apple TVBuggy, poor interface design, glitchy at best. Unfortunately, having said that, it’s probably one of the better IPTV apps for Apple TV. It has potential but needs considerable improvement. I would never recommend to someone with little tech savvy. Far from user friendly..LdroverVersion: 1.0.3

AppleTV app flawedWhen will you fix the AppleTV app there is no search option..Stef f1Version: 1.0.3

Paired down to F all!In your choping off of features, in the series section there is no favorites category, no way to favorite anything, no search ability, no ‘recently added’ category. So except for watching one episode at a time by rolling through the library till you stumble on the series you like , its useless! Pew! Stinks! Sucks! Blows!.M4rkusPMVersion: 1.0.3

Under parThe app on apple tv is really basic. Controls are not at all user friendly. Example: start watching a movie and exit at some point. No resume available... you need to start the movie from the begining and can only ffw by 10 secs increments. Ice age… tried the pro version.. not much improvement…..JohnlivingpinVersion: 1.0.3

Very bad appVery bad app, I bought to connect to chrome cast, but I got it to connect.MMoMooooVersion: 1.0

Don’t pay for premiumBroadcast doesn’t work, don’t waste your money for the premium version.LmhayVersion: 1.0.3

GlitchyDoww. It also half the time.Omda bVersion: 1.0.3

Customer ServiceThe APPS or OS not too bad slow but ok, the worse is the Provider or Customer service, Line too busy , un answered emails, un able to contact CSR , un-able to provide good service . OVER-ALL NOT RECOMMENDABLE to Purchase. Thanks.Ramon@318Version: 1.0.3

AirPlayThe AirPlay is only for sound don’t pay for this app..Aink99Version: 1.0.3

Master search feature unuseableI just paid for premium so that I could use the master search feature and when I search for a show I'm kicked out of the application..NgoslingVersion: 1.0.3

Unable to login in the Apple TV appUnable to login on the Apple TV app.Old monk bhaiVersion: 1.0.3

PREMIUM ALMAYINEKRANA YANSITMAK İÇİN PREMIUM ALDIM. TV YI GORMUYOR! ANCAK MIRROR OZELLIGI ILE YANSITABILIYORSUN ZATEN ONUN ICIN PREMIUM ALMANA GEREK YOK..BurakPadVersion: 1.0.3

Can’t browse movies section at allPaid for it and can’t play any movies at all. It freezes in movies section. I can go back fine to main menu. It’s a buggy app..Lalli_87Version: 1.0.3

Not work for castNot work for cast.ATR_PREEZYVersion: 1.0.3

ProblèmeLa fonction pro de fonctionne pas.Citron😢Version: 1.0.3

Lots of bugsDoesn't working properly.Sakib098Version: 1.0.3

Attention, avec mon abonnement de 12 mois, après un mois d’utilisation ça ne fonctionne plus,J’ai demandé des réponses à mon problème et ils m’ont jamais donné suite, je suis en train de me douter que le service à la clientèle se fout carrément de nous ,.Yves clicheVersion: 1.0.3

Paid for nothingI paid for premium and the podcast doesn’t work. I want to know what is the problem with this. This is not normal to pay for something that doesn’t work. And no it’s not a wifi or my tv the problem because Airplay is working..Glnz2024Version: 1.0.3

No search on Apple TVNo search on Apple TV. Not praticle..PascalgaupVersion: 1.0.3

Poor connectionConnection is never stable, you can’t enjoy anything on this app for thirty minutes at a go. Lot of channels to choose from but very poor connection..MatofunVersion: 1.0.3

It sucksAll the time I pause a movie it won’t resume and it’s very glitchy and has bad quality most of the time. I love this app so much on my tv but it actually sucks on this app so please fix this bug!.Zoey zabekVersion: 1.0.3

So far it sucksIt won’t cast and when it does there’s video with no sound or visa versa or just a screen with the casting icon in the middle of the screen. Internet is fine and so is the chromecast device as it’s used for Netflix and Prime without issues. Then when I go to submit an issue to support the submit button is not working. So there, it sucks or as the teens say “it’s trash”..UsInEPVersion: 1.0.3

It lags too muchIt lags too much and I know it’s not my internets fault, the app just doesn’t work at times..HurbdapigbihgefbVersion: 1.0.3

Bugs and freezing issuesThe newer versions of the IOS updates are causing multiple issues with this app. Your company needs to come out with an update to the app to fix the issues with the newest IOS operating software..Helllllllllllo thereVersion: 1.0.3

BugggggRégler le problème de bug et je met un 5 étoile!! Sa pas de sens comment sa bug!!.DuciaumeVersion: 1.0.3

Not a single live channel works.Trying to watch ANY channel gives me playback errors. I have good 400mbps stable internet. This is disappointing….DanykaaaaaaaaVersion: 1.0.3

IptvPas de service je prends aucun poste au Québec.Franky cadyVersion: 1.0.3

Child’s playLooks like a child made this or was made for a child.NaughtyhobbyVersion: 1.0.3

Search function loses all the channel namesWhen you search, rage channel names disappear, only the channel icons remain..BuddyrmVersion: 1.0.3

Cannot cast to TVI’ve trying to cast it on my TV( airplay, samsung cast) but no to avail. Not working. And i even purchased the paid version. Please work on this..Darylgabriel07Version: 1.0.3

I’m unable to cast to TVExactly what it sounds like, when I tried to cast to my tv the chrome cast logo popped up and then nothing else. Just kept streaming on my device..Love yourself for eternityVersion: 1.0.3

Chrome cast dosent work, don’t pay for that.J’ai payé pour le chrome cast et ça ne fonctionne pas. Belle arnaque….Neliia-91Version: 1.0.3

Frozen imageThinking to quit, frozen image watching soccer game. Probably quitting soon.VitobustaVersion: 1.0.3

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