Allana is a powerful business tool meant to help automate and organize your business. Our goal is to save business owners time and money with an all encompassing suite of tools. Including automated messaging through texts, emails, facebook and instagram messages. A contact manager to store and organize your leads and customers. An easy to use calendar to book more appointments. All on one platform. All at your fingertips.
Allana can help you quickly create content, newsletters and courses that are crucial to getting your incentive programs, team recognition and training out in a timely manner. Allana is quite literally your office assistant.
No more using five or more programs to complete your business needs, Allana takes care of all of them. That means bigger savings every month for your business and more money in your pocket. With both a web app and a mobile app you can use the power of Allana anywhere you go!
Allana App Comments & Reviews
POSITIVE REVIEWS
NEGATIVE REVIEWS
Allana Positive Reviews
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Allana Negative Reviews
Just Sad.This is the first time I have ever written a review. Ever. I donāt see them as a good use of time and feel everyone should approach things based on their own need and come to their own conclusion if it is a good fit for them. But this feels extraordinarily different as everyone coming to an all in one solution like Allana will have great hopes and will be told they will be well taken care of believing they can smoothly transition their business set up into this platform.
That has not been my experience at all. From the beginning I was promised help as I had expressed that the set up would be too extensive- and I was told Iād have help with it all ājust send us the filesā ājust tell us what you want and we will get it doneā.
None of this happened.
Spent months setting up websites, workflows, email templates all that would work for a while but then a massive update would happen and knock all the work done out. Meaning what had worked no longer works.
+ Templates that you cannot re write over and use as a template. I was instructed to type it all out in a word document first and then add it into the template.
+ Clunky notification settings that were set up perfectly and worked great but then suddenly Iād stop getting notifications and was told I set it up wrong. Clearly didnāt make sense since I was getting these notifications for weeks without an issue.
+ All of a sudden I could no longer see the email statistics. Something I was using all along without a problem but then it just stopped. Was told I couldnāt see statistics under bulk actions but clearly they are not reading emails or looking into the issue since I wasnāt doing a bulk action. I was using their campaign dashboard.
Its as though they donāt even understand the language or titles of their own platform since when you put in a help desk ticket with specific information you might as well be speaking in a foreign language.
Iām disappointed to be a this point, less than a year in using the system and creating more work arounds causing massive disruption in my business. I hope they can make massive improvements soon so they can overcome the obstacles as this is a great solution for small business owners. Iām just sad that itās made running my business difficult and utterly frustrating..RLEE30Version: 2.5.11
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