Password Manager Data Vault Customer Service

Password Manager Data Vault Positive Reviews

Very happy so farI downloaded this app for my iPhone and also downloaded the separate version for my Mac, both work very nicely and are reasonably priced. I have been using this app for about two months and so far I am very happy. I had another simple password manager app but it was not updated by the developers for iOS 11. I was looking for a app that kept all my passwords on my device and my device only and this app fit the bill. The other nice thing about this app is, you pay a one time fee and you are done. I was not going to pay a monthly fee to store my passwords on some cloud service somewhere, when I could backup my passwords myself on my computer. I feel like my personal info is safer on my computer than some cloud based servers somewhere in cyberspace that could be hacked. I know that my info is encrypted by this app but I prefer my personal info to be with me and me only and this app was perfect for that. I supposedly can backup all the data from this app through iTunes on my computer, which I have not done yet because I have not plugged in all of my passwords yet into the app. Now if the backup project will go smoothly, then I will be super excited . I would also like to mention that, before I purchase this app I email the support team with a question about this product and they responded in less than 24 hrs, that’s amazing. Once again, super nice app but, I would like to see some more icons labels in your list, like a cellphone or tablet..NineFingerNappyVersion: 7.3.19

Sync IssuesRe-rated 3 to 5 because prior synch issues were resolved. Couldn’t get by without this; it’s one of my most important of many apps. I have no idea how so many people can go on without a password program like this, including my wife. I really rely on this app for a lot of personal and business things, including LOTS of passwords. I avoid using the same password for everything like a lot of people do. Recommended this to my father in law in his 90’s and he says he couldn’t live without it. Why 3 stars? It used to synch perfect with Dropbox which to me is vital, but now the PC app which now seems a bit dated BTW, will no longer do this, and yes, everything is updated and all else is working. I tried everything, the PC app keeps saying that I need to log in to Dropbox, but I AM logged in. I logged out, logged in, did everything I could on both the mobile and PC, got nowhere, and did plenty of FAQ reading and Google searching. If there is a way to get this working again, it will be via some extremely non-intuitive weird wormhole, and if that is the case, then this app is at fault for not making this EASY and CLEAR. If this changes, I will re-review and increase the number of stars..RensegVersion: 7.3.31

Most useful software I useI have had DataVault for too many years to count. I have it on my phone, iPad, and Mac. I am always near one these devices. Whenever I create an account somewhere I add an entry with which login email I used and the pw and/or other relevant info. I record info about subscriptions, memberships, credit cards, financial accounts, medical accounts, car VIN, library card, storage site entry codes, frequent flyer numbers, insurance, credit monitoring, family SS numbers, website and telephone numbers, email addresses, password history for those accounts that require changing your pw regularly, etc. I record dates of renewal and expiration and amount paid for subscriptions and services I pay for. I use it for passwords but also as a data-secured contact directory and reference notebook file. Each device can be backed up to another device or a cloud account. Changes on one device are AUTOMATICALLY synchronized with the others. Periodically I print a hard copy and place it with my will and trust info. This software has saved me a lot of frustration and time. I can’t function without it..Solitaire card game addictVersion: 7.3.31

Has never let me downI have used Ascendo DataVault for years now (I am guessing 4-6?). It is a powerful yet not-too-complicated app that gives me peace of mind, knowing that if I ever lose my phone or laptop, I will still be able to recover my passwords. I like the simplicity of syncing my iPhone with my MacBook over the WiFi at my house. I try to do it at least a couple of times a week to keep them current. Doing this, I am able to create very sophisticated and unique passwords for many many uses. It’s great for keeping data on your auto, drivers licenses, passports, etc, too. I have hardly ever had any issues with this app in all the time I have used it. With a recent update, I began to have an issue copying and pasting the info from the app to the websites. I sent a quick email to support services. We corresponded a couple of times and we tried a couple of solutions, changed a setting and, voila....back to good old reliable. Customer support was outstanding. That’s when I decided it was time to write a review. Do yourself a favor and get this safe and secure app. It is a workhorse. Well done, Ascendo!.PhonoboneVersion: 7.3.24

Most dependable App I use on daily basisI have used Ascendo Datavault for over 7 years for my Windows10 desktop, iPad & iphone all syncing to Dropbox and only once have I had a minor problem. And that was resolved promptly by customer which was very responsive. I’ve tried some of the other popular password managers that have popped up over the last 5 years to see what they offer but I keep coming back to DataVault because of it simplicity usage and powerful capabilities. Yes its a wonderful password manager BUT it is so much more. I also use it for financial (bank info, credit card info, investments), auto (registration, auto service logging, radio ID’s etc), personal ID’s (passport, license, health, passports, memberships), Inventory across 3 houses for insurance purposes (appliances, TV’s, stereo Equipt, jewelry etc) Travel cards (airlines, auto rental, hotels etc). This app is indispensable to me and I feel very comfortable with the level of security it provides. Do yourself a favor and get this safe and secure app. You won’t regret it..JackmoeVersion: 7.3.31

Best Password keeper...PERIOD!I love this app....and I can say that cuz I’ve been using this as my sole password keeper for the last 6 or 7 years. (So long I can’t remember exactly). It has worked smoothly on each device and through each OS update. I have it on my MacBook Pro and it syncs perfectly every time! (You need to do it manually, but it’s simply a couple clicks of the mouse and you’re done). You can also have a backup generated regularly and stored in the cloud. And there is also printing capability! Which I have only done 1 time, but now I have too many passwords in my list to try and print! The organization is great and is left up to the users preference, which is nice since not all people organize in the same way. You can also have the program generate you a random password. There are a lot of features packed into this little app, too many to list, so try it for yourself. Bottom line.....this is the Best password keeper I’ve ever had, and you won’t be sorry!! It the ONLY app I’ve used continually through the years!!!.Redraven_RulzVersion: 7.3.24

DataVault is the bestI say this for a number of reasons-the most important to me are: Transfer from other password programs is the best in the business Can still sync to multiple devices over private Wi-Fi avoiding the dreaded cloud storage or cloud sync. Would love to see Apple Watch support. thanks for Apple Watch support. Cannot seem to access data on new Apple Watch Ultra since the last iOS update. It would be helpful to get notifications from the writer of this program With respect to their findings as Apple increases security. Otherwise, it seems to be bulletproof as long as I’m syncing with windows desktop. I would also note that the apps ability to sync with windows and Mac needs a little help because data gets lost if I try to sync with a Mac laptop. ideally, I could continue to use Wi-Fi for synchronizing and synchronize from one iOS device to another directly without having to go through a desktop or laptop..Camera appertizerVersion: 7.3.31

Rock Solid - across all my devicesI have been using this product for many years now with absolute confidence in the sync reliability across my iMac, iPhone, and iPad (using iCloud). My password list has grown over the years to 1237 items! I really appreciate the convenience of face and finger print recognition to expedite access because I use DataVault many times a day. I still recommend it to my friends and family. It doesn’t take folks long to realize how much they need DataVault. Updated 2021 -after finishing a thorough investigation of other competing products including The top rag recommendations. Datavault lets me synchronize the way I want to. Only over Wi-Fi or to a specific cloud service of my choosing with full encryption. I just can’t find that flexibility in the other offerings. - I am remain convinced there is nothing more flexible AND secure as DATAVault..GoogullVersion: 7.3.31

Great app.I have been using this app for many many years. Could have been an original version user. I know it’s at least 10 years. In that time I have never had any issues. Well not ones they created. I’ve made mistakes and been able to fix them. Templates are easy to use and modify if needed. I was in a masters security computer class when we “judged” all the apps that were currently available. Each team in the class picked a app to present and their results of the research. At the time most were monthly fees and Data Vault was one of the few with just a one time fee. I know several of us in the class started using the app. Through the years I have watched the versions upgrade and encryption continue to be top notch. I would be a woman with severe issues if it ever stopped working. Having the data on my phone makes me feel more secure than having it in the cloud. Now we can even export the data to a form that other programs can access. Think pdf, excel. While nothing is perfect but I sure haven’t found any faults and I do appreciate the effort that they put out to keep it updated. It’s no wonder folks continue to use and support this app..DebgcmVersion: 7.3.31

Excellent app. Most used app on phone!I’ve had data vault for years. It’s on my Mac, iPhone and iPad. I keep every bit of info I need in it from common web site user/pass to the family list of ssn, drivers license, car vin, frequent flyer accounts and more. My son has data vault password with a tag on every Acct that is critical tagged, “in case of death” making it easy for him to get at all financial info, lawyers info etc. One really great feature is how quickly and accurately the sync works across all devices. Since this holds all my critical data I tested, over and over, sync and delete and changes to a single word in a login. It’s fast and you do nothing to make it sync. It is used several times a day and I highly recommend it..AquatuneVersion: 7.3.31

Most valuable app I haveI have used DataVault for many years. It works flawlessly and has never malfunctioned. I have used it almost daily. I store it to store passwords, serial numbers and virtually every bit of necessary information in my life. The encryption and the fact the data resides on my devices (not the cloud) gives me confidence. The only feature I wish it had is the ability to send/share a single file instead of all my data. My wife also uses DV and when we both need to store a new item, it would be nice if only one of us entered it, the have the ability to send that single item encrypted to the other person. I highly recommend this app..Po'dnIAVersion: 7.3.31

Still great after all these years...I bought this product years ago. I have everything stored in it, from passport info to passwords for hundreds of sites, to secure info for elderly friends who sometimes need help getting onto their Wi-Fi networks or online accounts. Everything syncs automatically using my free Dropbox account. We sync 2 iPhones, 2 iPads, a Mac & a PC, all flawlessly. One great feature is the ability to create password records directly from website login screens with one click. This works on Internet Explorer but not from Chrome or Edge browsers, to my knowledge. If I’m not wrong about this, that would be a helpful enhancement. Bottom Line: Great product with no subscription fee..Jetlag WatchVersion: 7.3.19

A reliable workhorseI have been using this app to store my passwords for nearly 10 years. A single purchase, 10 years ago is the only fee I have needed to pay. The app worked well from the beginning. The updates have been mostly bug fixes and do not affect the users experience, other than to make it more smooth. I enter new passwords only on my iPhone which I back up about every three months to iCloud. The backups are very quick and efficient. I have the app on my iPad and my MacBook Air. I make sure to enter new passwords only on the iPhone so there is no confusion about which back up should be used by the app. This system works well..Phil695Version: 7.3.31

Simple, Safe & DependableThe most important app I have and it’s used fully for over 6 yrs ! Safely recovered a few broken phones and upgrades easily with cloud backups automatic and dated, multiple back ups and easy to restore or even add to iPad as I do. From license number to CC info, from banking info to every password in your life. I can easily make it about anywhere with just the cloud back up of everything relevant easily accessible and east to keep updated! Well worth the cost and more. I don’t typically bother writing reviews but this one has definitely earned it! Thanks for dependably taking away more worry and stress than most will admit or realize!.DavidaniVersion: 7.3.31

Almost PerfectThe app works wonderfully and is very easy to use. I have it on my iPhone and iMac and via the cloud they interact perfectly. Great job! Suggestions 1. On the iPhone and all phones the screen real estate is very valuable. Being able to adjust the font down would make it easier to see the entries with little scrolling. However, adjustable is the key here as some like it larger and some prefer a smaller font. Outstanding app! Better then 1 password and Dash. You get what you pay for and it's true. 2. Have the ability to add a photo to the entries. Many things nowadays have lines of references regarding their products..20932120123Version: 7.3.31

Very Useful AppI’ve been using Datavault for several years now and it is an app that I rely on every day. Originally I started using it for tracking my passwords but it has evolved into much more due to it’s flexibility. Being able to add fields and notes allows me to store info on just about everything business and personal. It’s highly secure and the ability to sync the stored data across all my devices is a godsend. I depend on it more everyday and I continue to find new uses for it. Also, the ability to backup the data file to Dropbox is an added level of security. Highly recommend this app..BillJamesVersion: 7.3.31

AWESOME support for a great productI’ve been a user for several years. I’m like the security, user interface and overall performance. I travel worldwide and am immediately equipt with every piece of personal data I could ever need to get my hands on. I’ve transitioned to all kinds of new devices and routers. Absolute best thing about HMA is the support team. These folks are prompt (like almost immediate,) helpful, patient and personally accountable. Imagine? With their guidance, I successfully tweaked settings on my router. Piece of cake. Then I received multiple follow up emails to be sure I was up, functioning properly and happy. Hvala to the team!.Chickie'sGrandmaVersion: 7.3.24

Fantastic App!!I have been using this app for over 3 years now and it is very easy to use. I have set up templates to inventory other items and it customizes easily. It is easy to generate strong passwords using this app. I had a question a few weeks ago and emailed them. To my surprise, Alex replied within a few minutes and answered my question. I do not leave reviews but this type of customer service deserves one since it is so rare these days. Alex said they will be coming out with an update soon that allows for two step authentication. I look forward to seeing that. Thank you Acendo for a great app!.MS68!Version: 7.3.31

Long time userI’ve used DataVault for a long time thru many revisions. I sync multiple devices so I always have my current version at my fingertips. It allows me to have complex separate passwords for every site. I also keep critical information for cars and appliances. I installed on my wife’s iPhone and can share an encrypted file with her for specific logins. Great product. Wish it would Sync thru Live. I have a mix of Apple and Microsoft Drop box now limits you to 3 devices and iCloud doesn’t appear to support syncing with the Windows machine. It will get there. Still give it 5 stars..WemcoVersion: 7.3.19

Just the bestI’ve has this app for over 10 years and it’s just the best. While it does a great job with passwords, the real power is in its ability to manage anything that’s important to you. Passwords are fine, but how about all the security questions, the backup or recover numbers or a log of what took place. How about a single, secure place for ALL your idevices, or cars, or electronic gear, or passports, etc. it’s all in one secure place, available only to those who need to know. That’s why it’s just the best. Big problem, one easy to use solution..DscovryVersion: 7.3.31

IndispensableI have used DataVault since 2010. I have it both on my laptop and on my iPhone. Are use it every day multiple times a day. It is well designed app and great for recording all kinds of personal information. I have product registration numbers, software, passwords, insurance info, etc. — all stored in one encrypted file. I also use LastPass, but I find that I need DataVault anyway. I like having the information on my own drive. My policy is not to put the most sensitive information - like bank accounts - in computer files of any sort. However, most other things are safely stored in DataVault and have in my back pocket anywhere I go. The app is very well designed, easy to use, and it can be customized in lots of different ways. There are multiple ways to sync your files across systems-via dropbox or Wi-Fi etc. There are very few apps or programs that I’ve had for 10 years. DataVault is a simple tool but one of my favorite..Mtnblue222Version: 7.3.31

DV is best password manager out thereI’ve been using DV over 20 years, from BlackBerry to Windows and currently Apple Mac and mobile. It can be used minimally or as detailed as you need or want. Synching is easy these days and it can be synched to the Cloud or not. There are many features both old and new that I need to check out and would probably enjoy using, but again, I’ve chosen to limit what new features I wanted over the years and have had no major issues. You can’t go wrong with Data Vault!.CbwllmsVersion: 7.3.31

Great ProductIt’s a great app, & believe me, I have tried out so many different apps & none of them work as well as this one, especially for the cost. Most require a subscription & this one did not, at least when I first got it. The only reason why it got four stars instead of five was because I wish it had the ability to attach files &/or images. It would be nice to be able to add in your own clip art image for the file as well. For example, using the “Capital One” logo as the logo for your Capital One password file so it would be easier to locate..KdchavezVersion: 7.3.31

Great for many yearsIn addition to login info, I keep serial numbers of art and firearms in case they are stolen or lost in a fire. I put my drivers license info and my plate number plus color, make, and model of the car in case it gets stolen. I put my prescription numbers in there along with contact for my pharmacy. I did have a gps unit stolen from my car and was able to give the serial number to the cop for the report. I had a question about synching with other devices and my customer experience was outstanding. Keep churning out excellence!!!.JJ beanslandetVersion: 7.3.31

Excellent and DependableI’ve been using DataVault for more than 10 years. Has performed quickly and flawlessly with Apple phones and MacBooks and with Samsung phones. Only issue I’ve ever had was in trying to sync a Samsung phone with the MacBooks using wi-fi immediately after syncing an Apple phone with the MacBooks using wi-fi; in that case the Apple phone seems to hold on to the wi-fi connection until it’s rebooted. I highly recommend the product. Makes it easy to have and use hundreds of different long and random passwords..DfjrgbjgfsevhVersion: 7.3.31

Does exactly what it says on the tin.There are things in life that are bad and things that are good. But there are things in life that are frankly simply superb. Those things, function without fuss, without grandeur, they operate flawlessly and you can count on them to do it right first time, everytime. DATAVAULT is one such thing. I’ve been using it for years, it’s never let me down. Does exactly what I need it to do and as the saying goes “does exactly what it says on the tin” Keep up the great work DataVault. Thank you..SmashbagVersion: 7.3.31

DataVaultI have been a user for several years now. I have not used any other managers and haven’t felt the need to as this works so good. It does take a certain amount of technical knowledge to set up if you are syncing across multiple devices and platforms. I use Dropbox as my data source and backup location. Don’t use the same user ID and passwords for the 100 weblogins you have. It’s not safe. This makes a quick lookup for your login info possible wherever you are..ImpapajimVersion: 7.3.19

Starting to see problemsI have been using datavault for several years now. Recently I started to see problems where it isn’t remembering changes that I’ve made two passwords and other information. I thought maybe I was doing something wrong, but just ran into a situation where a new password wasn’t saved properly. To check, I fixed the password again, saved it, and exited Datavault. When I came back in the password had reverted to the previous value. A subsequent attempt was remembered successfully. I’ve had suspicions about this in the past, but always thought it was me. I don’t think so anymore..GgfuzzyVersion: 7.3.31

Great password managerGreat to to manage your passwords. I have been using it for years. Easy access with Touch ID on iOS. The desktop implementation is a bit clunky, but at least available. Suggestions are being heard and implemented. Would be nice to have a way to add a separate iCloud account in the syncing function. This would be useful if you like to share passwords with your spouse, family bot work team. Otherwise this is my favorite password protection tool, for a vet seasonable fee..Tnoack1Version: 7.3.31

Many years of useI have been using DataVault as my password manager for many years. I find it one of the most useful apps that I have on my phone.I have not had any significant issues with it and I appreciate the ability for this to work on both my phone and my wife’s with the ability to mange our passwords together. Eg if I add or update a password on DataVault it will automatically change it on her phone..Singer2767Version: 7.3.31

IOS integration needs workSometimes if the has been open for a while it stops using Face ID and demands I enter a password. It’s faster to just kill the app and run it again so that it uses Face ID. I wish I could always search through my passwords when I chose DataVault in the iOS password fill integration instead of only being offered to creat a new web password. I have to do this manually right now because the app and web site don’t always have the same name/url..QuinojeVersion: 7.3.31

Excellent Recovery FeaturesI just had to take my phone in for a warranty claim under AppleCare and the Apples store gave me a new phone. Everything was backed up safe and sound except this app. I panicked at first because I have tons of passwords in here from work to home and everything in between. But, I had forgotten--it has it's own nifty backup and recovery system. I also use the "generate password" feature when I am done with creative letter, number symbol choices of my own..SpectacularoneVersion: 7.3.31

Who could want more?I’ve been relying on this app for several years now. I love that it runs on multiple platforms and syncs to DropBox so no matter what device I’m using I have access to my security data. Over the years I’ve also used it to store some of my kids data as well. I love it when they call me to remind them of some credential they forgot. I’ve yet to find any reason NOT to use this great app..MythodologyGuyVersion: 7.3.31

I love this appMy wife and I have been using this app on our phones and Macs since 2014. We use it several times a day. The convenience of the app allows us to easily have powerful and unique passwords for every login we have. I am so please with this app and with the customer service. I tried other password apps and found this to be the best and most usable. And there’s the added bonus that it’s a purchase instead of a subscription..JchddsVersion: 7.3.24

Not saving edited recordI have been loyal customer of this product. Lately I see that I started missing new data I thought I just created. 1st off all no save features on new edited or created record. Now I have to click on Edit/Done button more than once to see the new record. This is crazy. Saving sensitive record shouldn’t be left to chance. I sent message via the tech support address on the help page and no one gets back to you. I am thinking of switching now because of its lack of support..KafyVersion: 7.3.31

Been happily using it for yearsI have been using Data Vault for many years on both my phone, and Windows computers to keep my secrets. I like it very much, I only wish that it did a better job keeping my data in sync between my phone and computers. It’s a manual process to sync periodically but the value of having security data managed securely across all of my devices is huge!.SdredfernVersion: 7.3.31

So good, I bought it twice!After 10 years, I (finally) bought a new laptop.... the laptop OS has a password manager.... my security software has a password manager.... but I decided to purchase the latest update of DataVault.... the password manager I’ve trusted over the past 10 years. Just the right features, no extraneous bells & whistles. Very easy to learn.... and Ascending has always been very responsive when I’ve had questions..WinecuriousVersion: 7.3.24

Awesome, needs to update the appI’ve been using this since 2018, I’m one of those who wants to keep things private and secure: As I searched the whole Appstore for apps which suit my needs I found DataVault what an amazing app, I loved everything it offers, however considering the modernization and developed versions of other apps n features they offer. DataVault team needs to step up and upgrade the app. Thanks.Shesh108Version: 7.3.31

Fabulous customer supportAfter iOS 12 update I wrote support telling them that the DataVault app was staying open on my iPhone X when I switched to other apps. Wow! The response was within 2 or 3 hours. They quickly fixed that problem with an update and even sent me another email asking if my problem was solved. Their response made me feel that they genuinely care about their customers. Wonderful experience. 😍.Horseshoe10Version: 7.3.31

Perfect for User Names & PasswordsI was told about this app by a friend who relies on it for business. I decided to give it a go, because my old method of PostIts on my computer was getting cumbersome. After reading how to set up my devices and downloading the app on my iMac, iPhone, and iPad, I can now add data on one of these devices and it appears on the other two. Now I only have 1 password to remember, my master password for DataVault. Thank you for this clever app!.MSRafterVersion: 7.3.31

Data Vault.I have used Data Vault now across for years now across two platforms and many devices. My wife and I couldn’t be happier. Not only does this program generate passwords, it stirs so much other data with templates and the ability to build your own. The only thing I would like to see Data Vault incorporate is the ability to include copies of documents and or .jpg..GLA1952Version: 7.3.31

Must have appThis is a great app and I have been using it for 6-7 years. Due to the the need to have a password for everything these days; the varying requirements for usernames and password strength; and the advice to not use the same password on multiple accounts; there is no way I could remember all the combinations for all my logins. This app makes it easy to sync across devices and always have what you need..Chris12592Version: 7.3.24

Very easy to use and transfer to new phoneThis app has been great for over five years. My only issue is I got too dependent on it and when I had issues with my provider and a new phone I was not able to use my phone and all my accounts passwords were in there. I now keep a hard copy of my passwords just in case. This was not a problem of the app just me..Danjm75Version: 7.3.31

Don’t lose your password to get into the vault.This is well organized and works good however it doesn’t sync well to a computer. When I first set it up it was fine, has some weird encryption which I’m sure is great for safety feature however if you lose your password to get into the vault forget about ever getting your passwords again luckily my face ID still works it’s the only way I can get. I cannot get into my computer anymore because there’s no way of re-syncing..JoeS98754Version: 7.3.31

Best App for yearsI have all of my passwords and account information saved in this app. I love that I can change password, restore or use Face ID! I like having my account numbers and login in one app. You can’t forget the password or it’s impossible to get your information back. It’s very helpful for me and it beats having to write all of the information down in a notebook..GSD_MommaVersion: 7.3.31

CANNOT IMAGINE ANY OTHER WAY TRACKING P/W, S/N, WTCHave been using for a great many years on multiple devices going back to when syncing was manual via USB and Mac. Would not use any other product regardless if it were free or cheaper. Just got Apple iPhone PRO 14 and down loading app was automatic. Downloading data was simple once I signed in. Extremely flexible, I keep track of many more data other than passwords.RxGaleVersion: 7.3.31

Good AppMy family has been using this app for several years. It was my second option after many malfunctions with the previous vendor. I would’ve given it 5 stars if they’d give us the option to upload images of passports, credit/debit, insurance, etc. type cards and other vital documents. We travel overseas a lot for foreign missions so having password protected pictures of vital documents would be a great asset to us..Doc WahVersion: 7.3.31

Secure AppI’ve been using this app for years, not even sure how long but it is great. Just make sure to never forget your master password. There is no backdoor to get into the app if you lose the master pw. Easy to use and easy to set up. Has a good password generator feature too..MaxSand2022Version: 7.3.31

Great until nowSeveral times now this app has not saved the passwords I’ve put in. I’ve been using the app for years and now it is malfunctioning. Just updated a few passwords that I had to change and they didn’t save twice in a row now. Just spent the last little while having to figure out my new password for my Xbox. Not good. iPhone XS software 13.2.3.FriedbeanVersion: 7.3.24

Great tool!We have used your app for years. We love it and it is very easy to use ! We would lost without it !.Geert56Version: 7.3.31

Very usefullI have been using it since 2000 when ni had a blackberry. Over time I upgraded to different phones up to iPhones. I still use it today..Pierre RabyVersion: 7.3.31

Great toolI have used it for years and it works very well. The back up is reliable and served me well through many lost and broken phones!.UnicorelleVersion: 7.3.31

Works extremely well!Does everything I want and more..AihandyVersion: 7.3.31

Very good, basic password appI’ve been using this app for 3 years. It’s a great no-nonsense password manager. It doesn’t auto-fill. And you have to turn on iCloud sync to have it work properly..VytriVersion: 7.3.31

Still a good password managerThe features can be a bit clunky but overall it functions well as a password manager. Considering the one time fee for the premium features it's still a great deal..KlipJacKVersion: 7.3.31

Love this App!Been using this app for years. The only password App that I trust..RunnersosVersion: 7.3.31

All around BEST password and information Safe !!!I started to use DataVault years ago on a Windows PC and have since switched to Macs and IOS devices. Today my wife and I each use the application both on MacBook Air laptops and iPad Touches. And I also use it on an iMac and a new (2020) iPad Air. And we truly love this app. Why? You ask. Well let me tell you: 1. This is NOT simply a Password Manager app. I use it extensively to save many other things such as: - Serial Numbers - Phone Contacts which need to be kept save - VINs - Software Keys - Model and Type numbers - Licence Numbers - Lock Combinations - Warranty end dates - Library and other Membership numbers - Credit Card information - Login information - Account numbers - etc. etc. If you can think of it, DataVault can keep it safe. 2. Prior to using DataVault we were often tempted to use the same, easy to remember password, just like many others do. But with DataVault our passwords have taken a jump into the wild, bizarre, and sometime “far out”. Since it is so easy to find and use all of our passwords with DataVault, it is now a sport for us to create very complex passwords for each individual login. And if you simply want to be given a complex password, DataVault can do that for you. 3. Synchronization between the DataVault data on each of our various devices is fully automatic and without a hassle. When we update a password on one device, it is updated on all other devices. 4. This is one of the very few apps which seems to move from one OS to the next without any issues. And it also works across multiple OSs. 5. Support is excellent. When we have a question or what we think is an issue, the quick and valid answer is just an e-mail away. I can really, honestly (and have in the past) highly recommend DataVault to all my friends and anyone who is concerned about information safety and security..TahungaVersion: 7.3.31

Best password app - been using it for yearsWorks great and I like that it syncs with my laptop OTA.NsroadengVersion: 7.3.31

Love it use it all the timeI am a long time user. There are very few days where I don’t use it . I store more than just passwords. Bank account locations and numbers . Locations of wills. My husband and I store each other’s info just in case something happened. Any information I don’t want to lose..BrambletreeVersion: 7.3.31

Great app!I could live without it. Too many passwords to remember. Touch ID doesn’t always work on my iPhone..Crutch67Version: 7.3.24

Flexible et completTrès bonne app, très flexible et facile à adapter à mes besoins. Quelques ratés avec Face ID qui semble être réglé maintenant. Intégration aux autre app et à internet moins évidente. Je recommande!.ALEX DELCOURTVersion: 7.3.31

Great appI keep track of all my passwords, account numbers, PINs, lock codes, etc., using this app, and can easily synch my mobile versions with my desktop version. I appreciate the free updates..Mohr's CodeVersion: 7.3.24

Great Password ManagerI have been using Datavault for over 5 years, and find it invaluable. The iCloud backup feature is very helpful. No matter what device you add, delete or edit items on, the changes are automatically updated on all devices registered to your account. It’s user-friendly and easy to manage..DEOKLMVersion: 7.3.24

Invaluable appI could not function without thus app. There are so many different requirements for website passwords that I need this app to help my memory. Highly recommended..DianasMomVersion: 7.3.19

Great AppA lifesaver app. Easy to navigate and setup..RenaldomclVersion: 7.3.19

Great AppReliable and easy to use!.Mjm071Version: 7.3.19

FantasticFantastic tool so far. I just bought it and am transferring all my passwords etc. I have a huge list of them and it's impossible to remember them all! I find the organization very well laid out ANC the input templates great. I will have to see how it works for me over time and how easy it is to transfer etc but it's off to a fab start!.AbbyMumVersion: 4.6.39

Good App, Hope interface improvesI looked at all the password apps and picked this one - for the number of features it offers. First I wanted a local synchronization with my Desktop and it offers a number of ways. I also wanted customizable categories, entry types, and fields; as well as a tree view & list view. Support is also very helpful & prompt. What I hope they develop is a better interface on the desktop - put the field names and values in columns (and different fonts or backgrounds) for readablity; ability to move fields up and down; select fields for list view. Otherwise, great app..WarmSunlightVersion: 4.3.15

Love it but...Can you fix copy and paste issue since ios13?.Iceman1568Version: 7.2.15

LifeSaver App!Fantastic app, to have it sync up with all my devices; iPad, iPhone and iMac is a great help. No more wondering which is the right password or manually updating everything separately.KJAW09Version: 4.6.36

Great little ProgramI have been using Datavault for many years and have found it is easy to operate and set up your information. The templates do not always fit but then just change the description. I have now manged to sync the program on my laptop, my Ipad and my Samsung Smartphone. All running different operating systems. I do it using wifi off the laptop. Program must be open in both pieces of equipment.RBoetVersion: 4.5.18

Simple and still full-featured...I used a freeware password program for years. It didn't have a mobile version, so it became time to move on. Found DataVault and decided to make the change. Importing my old data was easy; getting the sync via Dropbox to work was a snap. It strikes the right balance between simple and configurable. No, it's not free - but it's well worth the price. In a future release, I'd like the sync to be automatic, like Dropbox has. Even now, this is a great app. Rob P. London, Ontario.RRPelletVersion: 4.3.54

Excellent app, excellent supportThis is a great app. It syncs across my pc, iPad and blackberry. It has a very flexible interface and customizable templates. The security features are a reasonable balance between security and convenience. The odd need for support has been very prompt and satisfactory. In future, I would to see a better icon palette. Also, a more user friendly interface for predictive text devices, such blackberry pearl which I use, especially for the login screen. Overall, I am very pleased with is app. It is perfect for my needs and allows me access to my sensitive data while I am on the road..MilburVersion: 4.3.54

Excellent and versatile appAn Excellent app. I purchased DataVault in July of 2010 when I needed a password manager compatible with my laptop (Windows XP) and Ipad. I needed something that could sync independently of iTunes and something that could handle a large volume of notes. Typically when I register with a site, shopping outlet etc. I perform the usual login stuff but then always save any confirming emails that go along with the login procedure. I copy and paste the initial correspondence that is part of the original confirmation. I also save the first few purchase receipts in the Note section of the site’s record. I save all this in DataVault. This gives me a permanent record of names, email addresses, registration numbers, URLs etc all in one neat location, under one name. I won’t be spending hours at some later date searching for receipts or particulars for a given website. DataVault was more than suitable for my needs but just recently my own system expanded to a desktop using Windows 7 and an new iPhone. I remembered reading a description for the app where it said, ” A single copy of DataVault desktop can sync with several iPads, iPhone and iPod Touches, … .DataVault for iPhone, iPad & iPod Touch is sold as a universal application which means that you can purchase a single copy and use it on up to 5 iPhones, iPads and iPod Touches at no additional cost.” Due to my own personal time restraints I was unable to do this on my own so I contacted the team at Ascendo Inc. In less than 24 hours I was contacted with instructions on everything I needed to know and do. Keep in mind I got this prompt service after purchasing the app over a year ago. Well I couldn’t be more pleased. DataVault lives up to its reputation and my expectations. Today I run it on my iPad2, my laptop using XP, my desktop using Windows 7, and an iPhone4. I sync them independently so each system has identical records plus, I can keep backups for that added piece of mind. I highly recommend DataVault for managing all your important stuff. As good as it is I do have a couple suggestions that I think would help with security. Basically both ideas are attempts at camouflaging or hiding the app as it sits on your computer or iPad. 1) It would be nice to be able to change the name of the app. Changing the name to, as an example, My Front Lawn, would make it less appealing; and, 2) Is it possible to change the icon to something less noticeable? A picture ofmy mother-in-law ought to do it. Thanks, Bernnewm.BernnewmVersion: 4.3.54

Great appOne of the best apps on our phones!.Canada77Version: 7.3.14

Great Password ManagerI've got the app on my iPhone, my iPad and have the desktop version for my Windows Desktop. I have used other password managment apps in the past, but this one, hands down, is the best I've ever come across. I would highly recommend this app to anyone looking for a password management system. Easy to sync between devices and the desktop using various methods..FritzmomVersion: 7.3.14

Great app!This is a terrific password app. I have it installed on multiple devices. Thanks..PgreyVersion: 7.3.14

Love itI’ve used this app every day for the past 8 or 10 years - I’d be lost without it, certainly up to my eyeballs in half-correct, or mis-remembered passwords that would make my work life miserable. When a recent glitch (promptly corrected) left me unable to login, my “help!” message to support was quickly responded to (shoutout to “Liam,” for his excellent customer service!) and effectively resolved. I have no problem recommending this app to anyone looking to easily navigate their own password jungle - keep up the great work, Ascendo!.SKRoughwriterVersion: 7.3.14

Lost Without ItA great tool that lets me access my passwords and important information from multiple devices, with seamless syncing. Support is excellent as well..CalgaryrayVersion: 7.2.15

Great App, been using for more than 10 yearsHave been using this app for years and years and have only had issues once which they promptly resolved. Like the password generator and having a secure app to store passwords in..Bacon_99Version: 7.3.14

Excellent app. I use it multiple times a day.Very useful..CdvdsnVersion: 7.2.15

FantasticGreat application! Love the multiple back ups and cross device syncing. Use this on a daily basis. Would be fantastic if you could add a photo as well. If they added images to the comments or another section it would be awesome!.MaxodwVersion: 7.2.15

One of the best!One of the best password managers! Easy to use, update and synchronize across multiple devises..Pearce DonaldVersion: 7.2.15

Security and less worryI am very happy to have an app to securely save important data that is protected in the VAULT..Olivia's GmawVersion: 7.2.15

Rules My LifeWith over 150 passwords and not getting any younger, this app is everything it says it is and more. It is by far the most used app on my devices for both myself and my wife. I have looked at many of the others out there and they are nowhere near this app. Using it for years and as far back as I can remember. Totally love it and worth every penny. No joke..DontfrettoomuchVersion: 7.2.15

Phenomenal!Love this password keeper!! My life would be totally lost without it!.Troll058Version: 7.2.15

Great appLove this app. It works great without any problems..Mist43Version: 7.2.15

Super appReally like this app and I cloud sync between devices works great. Definitely recommend.PeterfbraunVersion: 7.2.15

Datavault reviewFlawless and trouble free for the last 5yr + Excellent program RSB.Rsb_Version: 7.2.15

Safe & Easy!Have been using for over 5years...Look no further!.PrimerbVersion: 7.2.15

Last update broke FaceIDNo more faceID, regardless of how many resets, etc. Not happy..IMTLVersion: 7.2.15

Great appLove this app works good on all three platforms Mac, iPad, and iPhone. Syncing is easy and fast..Duke0013Version: 7.0.32

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Password Manager Data Vault Negative Reviews

HelpI changed iphones and after putting everything into new phone I go to DataVault and it promts me for new password, 2 of them. I put my password in and once opened it is just like its brand new. I went to restore and it sauysbmy password is incorrect. I tried a few different ones. Read on site to enter 10 wrong passwords then I would be prompted to do new password. I tried this a few different times and it never promoted me. I have called every number I can find f or the company, I have emailed to email address it has on its site for support and no one ever acknowledged me. I loved it while I had it but their customer service is horrible. This is a lot of my information why cant they acknowledge me and lead me in correct direction?.BecisVersion: 7.3.31

Using this app for many years but. . .This was my review: “It is a very good app that keeps all our devices in sync through Dropbox, would like to be able to use other cloud services.” So they added iCloud to the sync on the IOS but they did not add iCloud as a sync for windows devices. With so many devices, we got forked over and when trying to go back and access backups that are listed, they do not exist in the folder. So although it worked great when we had to manually sync, they did a poor job of thinking trough the cloud based sync and IMHO missed a huge opportunity to set up their own cloud service and gain subscription fees. I plan on transitioning to another platform that clearly syncs from a designated cloud location. Sorry and goodby.022RacerVersion: 7.3.31

Does not save data I enterEverything about DataVault works well except it never saves the data I enter the first time. I've learned to copy numbers that I put in, then I try to save it multiple times. I close it out, and I open it up again only to find out that it didn't save anything. Sometimes the second time I do this it works, and sometimes it takes three times! This is a huge and frustrating time sink! It happens every time I want to edit something. This did not happen the first couple of years of using the program but it has happened very consistently the last two years. The company is completely unresponsive. I have written them several times and while they might write back, they have not been helpful. I would change programs in a heartbeat because of this except that I have so much data in the date of all that I don't know how to transfer to another program. Because of this problem, I no longer recommend DataVault..DliepVersion: 7.3.31

Backup and restore are utterly uselessThis program has no working backup or restore functionality. Well, it says it’s there, but it doesn’t work. Hopefully you never ever ever get a new phone, if you do you are SOL. Over a hundred passwords gone, thanks for the incompetence..RobertsonfVersion: 7.3.31

Wow badThese positive reviews have to be placed by this company this is a copy of my last correspondence from customer service representative Alli was "I am sorry the $9.99 is causing you to lose sleep. Your recourse could have been to answer my original email so that I would know what we've already tried to help you get your iOS devices syncing to each other" What trying to help every other app in the world is an automatic sync. even after numerous emails my devices will not sync at all. Even when I go through the many steps of deleting data and reloading etc. IT WILL NOT AND IT NEVER HAS SYNCED. Let alone an iCloud sync automatically ( it has never done this and the company doesn't even pretend it will anymore ) I have wasted so much time on this app. Do not waste your time and aggravation, choose one of the others, these reviews are false and misleading . ( have to be placed here by the company) I didn't want to put all my passwords on another app. But they are too valuable and I have no choice..Josh LymonVersion: 4.5.18

Does Not Synch IOS DevicesI bought this app specifically because it claims to synch iOS devices through iCloud. I have it on my iPad and my iPhone. Synch is setup correctly, iCloud is setup on both devices correctly, been through their trouble shooting and it simply does not work! I'm a Director of I.T., so I know what I'm doing. There is a disclaimer at the bottom of their trouble shooting blaming Apple for not providing enough information and wait for updates. Lame! Far as I'm concerned, I got hosed. But good luck trying to get a refund!.Allan L.Version: 4.5.18

RIP OFFAlthough it implies you can download to your ipad or iphone and also to your pc to enter and transfer the data - you have to pay for the pc versions as well!!!.MacintorontoVersion: 0

Does not recognize passwordI have used this app without fail for years, awesome performance until yesterday when the app decided it no longer will accept the password I have used for years!!! I am at attempt 8, now what?.Deiter19Version: 7.3.10

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