CityMaps2Go Pro Offline Maps Customer Service

CityMaps2Go Pro Offline Maps Positive Reviews

Excellent app!I’ve been using the Pro version in Venice and find it excellent. It’s very helpful in navigating complicated streets, I’m really depending on it here. I like that it also shows landmarks. The nap can expand to show a lot of detail and contract to get a wider view. The arrow on the blue dot showing my location even turns as I change the way I’m facing, even if I’m not moving, a helpful feature in general, also when you have no idea which way you’re headed. The map visually is very clear and shows a lot of tiny streets, seems very accurate. It also followed my journey very well on a long boat ride to an island, helped me to identify other islands along the way and to know when I had reached my stop. For me, it’s very useful and well worth the price!.CoromandalVersion: 14.0

Not everything it was in the past.I loved this app so much I purchased the Pro version. I’m an international pilot for a major airline and travel the world. I’m easily responsible for hundreds of subscribers as I have recommended it to anyone I flew with plus friends and family traveling abroad. It helped me pass along favorite, little known sight seeing spots and restaurants I had discovered on my many layovers. In Paris alone I had dropped over 100 “stars”. Then one day that all ended. Rumor has it that the original developer sold the product and did not transfer the database. For whatever reason, my stars were gone. I texted the managers but got no reply. I’m sure they were swamped with tons of the same question. I loved the app so much I gave them a pass. I started to rebuild my database of stars. Last month an iOS update “bricked” my iPhone XS. As I’m recovering my apps on my new iPhone 14, I download my CityMaps2Go app and once again my newly added stars are gone. If you’re looking for a trustworthy app that you can return to time after time, this is not the one for you. If you’re looking for something in the here and now, get from point A to point B it’s great (hence the 3 stars). **If, on your trip you drop a lot of location markers (stars), I recommend taking a screenshot just in case…...767flierVersion: 15.8

Great features but I found Location services Always onThe only gripe is that during some app/system update the Location services was reset to Always on, and without my knowledge or permission. That’s a bit shady and looking at my battery consumption it was a major drain, all without my permission or knowledge. Features are great tho. UPDATE Dec 20: according to the app developer’s response there’s no way that the app itself can reset the Location/GPS setting as Apple provide a programmatic way to do that. Assuming that’s true, then I cannot explain how Location access was set to Always on. I had not launched the app in over a year but when I looked in the System Battery section the app had somehow become the second biggest drain due to the background Location process being always on. This corresponded in time to a recent app update I received. Based on the developer this isn’t their doing so all I can explain is what I found..HarbeaVersion: 12.5.2

Worthwhile purchase.After using the free version for a vacation in London I liked CityMaps2Go so much I bought the paid one. I’m impressed by the level of detail. When I zoom in I can see the shapes of buildings, with street numbers, and the names of businesses inside with symbols to show restaurants, hotels, pubs, etc. I use it often for advance planning, like checking if a hotel is conveniently near a subway station. When you use it onsite it gives you a “You Are Here” symbol to help you navigate. I had it on during a ferry ride from Boston to Salem, Mass, and it tracked our progress on the water. I love that it works offline so I’m not using up my data. I have had no problems using it with with my older IPad. I highly recommend it!.Madmares neck farmVersion: 14.1

Like Ulmon City Maps ProWe are Minnesotan’s traveling in Scotland and Russia. We are using Verizon iPhones and have purchased a $70 for one month travel plan in Europe for each phone. We don’t really understand about how much data we’re using, and we’re petrified about using too much data. With the Ulmon City Maps Pro while home we downloaded maps of the areas we’re traveling. These maps reside on our iPhones and iPads. When I open up the map of St Petersburg and environs the map come up quickly and the GPS function shows me my location with the cell data off and I think wi though a WiFi connection. No sweat about data usage. Sweet. Jerry Hendel..Touching story.Version: 14.8

Great app, great customer service*UPDATE* Upon posting my review, I was immediately contacted by the developer and given instructions on how to remedy the problem until such time the app could be updated in the App Store. I am very impressed with the responsiveness and customer service. It really is a great app and I used it extensively on the remainder of my trip. Still giving 4* for crashing on my vacation, but my confidence in this app has definitely been restored and will continue to rely upon it for future trips knowing the developer stands behind the product. *ORIGINAL* Used this app to map out our 2 week vacation in Italy. On day 2, app crashed and would not load despite rebooting phone and reinstalling app. All travel plans were lost. Completely disappointed..TXgirl16Version: 12.9.2

Great app for keeping track of placesI can only give this 4 out of 5 as it used to be better. Excellent app for saving locations and making different list for the varieties of activities and/or travel itineraries. I do have to knock it down a notch for the search feature. It is maddening when to cannot find a location to put in your list. I have typed in the exact spelling of a famous site as posted in the Citymapper map, only to have the results come up zero. Okay also hate that it can no longer click on the name sites on the maps to add to lists. This used to be easy, and now it’s a bummer. Still, it’s better than google maps for saving locations for future reference..MizlemVersion: 15.8

Indispensable!I love this app! Download a map before you go and you’ll never be at the mercy of the internet. This is especially useful when traveling abroad when you might not have a data plan. I also love the functionality that allows you to keep a record of your trip … where you’ve been, photos, notes, etc. It’s also useful for making a list of the places you’re planning to visit; you can save these on the map and refer to it when you arrive. So useful!.Aaly-oopVersion: 12.11

Mixed EmotionsI really would like to heartily endorse this $10 app, but can’t. It does have some utility, but isn’t particularly user friendly. The interface is opaque at times, the add on tips for restaurants, hotels, sights, available else gratis. They constantly want to up sell you for more $ for features that should have been included in the original upgrade purchase. Example: different icons, colors for spots on the downloaded maps. It can be useful where there is no wi-fi, but for directions, they throw the user into Google, etc. my suggestion? Throw in the upgrade, data mine the user input (with proper disclosure) and sell limited ads where applicable. Then you might have something worth the admission..TrotskiteVersion: 14.3

Good Travel Planner, Close to GreatReally good tool for planning a trip, being able to add items to the map is wonderful, as is map download for use during the trip without using data. I’m getting better at learning how to most efficiently use the tool, e.g. how to search for activities and places from within the app. A tutorial or two on how to accomplish this would be very helpful. I also haven’t yet learned a good way to share the map and added items with my partner so they can add items also. But all in all, I find it very useful for planning international trips. It would also be nice to have a notepad built in, also share-able.RchalsoVersion: 14.4

Not so goodI’ve had the Pro version for years. I travel a lot and have saved many sites in different cities. The functionality of the app changed after it changed ownership. When I search for some sites now in a city, it gives me results in various other countries not related to my search. These are not obscure searches, but rather points of interest that are easy to find on other maps. I’ve emailed the developer and haven’t received a response. It’s too bad because this app was great, now it’s just ok at best..ZnprFanVersion: 15.8

Super HandyDownloaded and used maps of both Buenas Aires, Argentina and Montevideo, Uruguay when we vacationed their. Being from the US, we couldn’t get phone service with our carrier. It was extremely helpful to be able to have maps without having internet. And I loved that I could mark places we were interested in visiting and restaurants we wanted to try and be able to bring them up on the maps when we were out and about. Love this app!.Gakki13Version: 14.6

Excellent app for travelling !I've been using this app since 1.5 years and I am 100% satisfied. Very clear maps, main information and sites available always on a off line application. The arrow with the distance from where you are to the sites (marked by you or am existing sites) works excellent. I use this app on many cities of South América and Europe (big cities, small towns and rural areas). Always work!.Juanh.uyVersion: 15.8

Latest version works well on iPhoneI’ve been a longtime user of this app family with hundreds of pins logged all over the world. Over the years, for various issues, I have gone back and forth between the “normal” and “Pro” versions of this app since they never seem to be both working at the same time. The non-Pro app decided to stop working for me while on a trip to Europe. I re-downloaded the Pro version and was quite happy that it worked and pulled all my lists from the cloud. Works offline too..HtamVersion: 15.8

Horrible app—just wasted $30 on it.I am in Lisbon at the moment, a d do not have data. So I downloaded the CityMaps2Go Pro version for $30. It’s been HORRIBLE. Works for a half hour away from wi-fi then quits. I kept having to find wi-fi in coffee shops, etc., so it would start working again. Quits a half hour or so later. I’ve been lost all day. Finally said Screw It and bought a paper maps. CityMaps owes me my $30 back and a few hundred more for my lost time and aggravation. DO NOT WASTE YOUR MONEY!!!!!!.GDPittsVersion: 15.8

Off line a key feature for meThe downloadable maps really made a difference for a family trip to Portugal and Spain this summer. Coming from the states and not having an unlimited amount of data called for an off-line resource, to which this hit the spot. Never got lost, and when we were connected to Wi-Fi simply clicking on a city, town, or point of interest brought up some basic facts of the area. Thanks..Anyoneatall123Version: 14.6

Cabo trip!!!I downloaded this app and used it while my son and I were in Cabo San Lucas. We went up north into the mountains and used this app to find some waterfalls and Hot Springs. This map app was highly accurate. Even though I had No cell service while we were there it would still track our location as we headed out into the mountains and back with great accuracy. I can’t say enough good things about this app..PrytyboyzincVersion: 14.4

Best App for walking in citiesI have been using this app since 2016. It is so easy you use you can not get lost. You can download maps of cities around the world. You can put places you would like to visit, restaurants, hotels, shops and so many other things. You can see yourself as a dot moving on the map..Gatorbelle_i_amVersion: 15.8

Loved this app until recent updateI upgraded to “pro” years ago to have unlimited maps downloaded. I had hundreds of stars with notes saved on my maps. After an update, all my maps were gone. Would love to know how to retrieve all maps with stars. It like I lost my photos.Ghdse85Version: 15.8

You asked me to Chang to City maps2goHi I’ve had this app for years and a few months ago you kept sending me messages asking me to change to City Maps2go as you were dropping this app. I wrote to you to clarify and you confirmed this in your mail. Now I see this app again which has been updated only a month ago. Can you clarify this for me please? Thanks.RigobenitoVersion: 12.11

Great for travelI use these maps on every trip. It works great without data. I didn’t come home to any extra charges. It has saved me from getting lost numerous times even in Venice. Since you can make a list of the places you want to go you can be sure that you don’t miss anything. 30+ countries and counting..LsocksVersion: 14.4

Maps no longer loadingI was looking at the app while flying and all maps disappeared that had been downloaded for offline use. Once I landed I had hoped they would load but the do not-whether I am on line or off line. All of my saved points of interest are still there, but no maps Please help me restore them..Dper4110Version: 15.8

Really makes cities more interesting.I have used this in Leuven, Berlin, and Krakòw. I like being able to mark where I have been. Also my battery lasts for really long walk-a-bouts whereas other maps run it down. The detail is amazing. I like the security of having my maps in my phone in case my cell data is interrupted..TheflyelectricVersion: 14.1

ReviewCouldn’t be better. Does not require Wi-Fi using GPS. Has excellent suggestions, can enter comments on sites, has Wikipedia references has location, phone numbers and web sites of attractions, has for some cities metro locations on the city maps, easy to use walking to sites a great variety of cities..JembeteVersion: 14.4

Many useful mapsEven when I don’t have WiFi access, the map spots and tracks my position so I can tell if I’m going in the right direction. It was well worth the price to be able to maintain multiple maps on my phone and iPad. Or so computer savvy, so downloading maps was not easy education and I don’t do it often enough to remember the process..BsilkieVersion: 14.4

Worse than it used to beI’ve used this app for years. It was great but in the past few years it has gotten worse. I can no longer load the offline maps I already have on my phone unless I’m near WIFI. I have to preload it before I go anywhere. I also cannot search for street names like I could before. I think that the developers have crippled it.CarazaVersion: 15.8

Best for foreign travel without a cell data planAlways knew exactly where we were at. Got on the wrong local train out of Pompeii and knew it immediately. Saved so much time and worry. Invaluable in Venice. I was able to help several who were using only paper maps. I don’t travel without it..BobremVersion: 14.0

Love this app!I love this app for offline maps, the ability to make lists of places I’ve been that I can share across devices, and especially that I can tell where I am even without a data signal! Used this all over Europe with no phone service and it worked like a charm!.Doug in PDXVersion: 14.7

Excellent off-line map for overseas travelI recently used this app for a trip to Japan, where Google map does not allow me to download an off-line map. It helped me to navigate through several cities without WiFi connection. I was quite satisfied with the performance. One minor complaint is it does not cover the remote areas or small towns as well..Nhy1949Version: 14.8

Download progress doesn’t displayWhen you go to download offline maps, know that you can’t see the download progress. Made me think that it wasn’t working at all until I tried downloading something, left the app in the background because progress was stuck at 0%, and it jumped from that to finished when I next opened it..Odd135Version: 15.8

The best!Maps and interface are constantly updated. Amazing selection of maps and the developers take a personal interest in your satisfaction. Invaluable when teamed with Iphone GPS while traveling..ScraneVersion: 15.8

Maps App-marvelousUsed this app during a recent 2 week trip in the UK. Worked flawlessly. Saved us numerous times from getting totally lost driving around on back country roads. Seamless coordination with GPS was an outstanding alternative to Sat Nav in rental car..RandyholVersion: 15.8

Doesn’t work well without internet accessI bought CityMaps, so it could download country maps (did that) and then access them when I don’t have access to internet while travelling but know where I am by following the strobing blue ball (‘You are here). Doesn’t work. Won’t open and present downloaded maps. Unsatisfied customer..Watervet2Version: 15.8

Very useful to plan trips and find your way aroundOne of my favorite apps to use for travel. I particularly like using the interactive map feature... it shows you where you are and has a little arrow that helps get you where you want to go. Thanks!.DawnskersCVersion: 14.8

Amazing for travelI have been using Ulmon for years it’s and amazing map app. You can make places you want to see and places you have been. Just download the map you want and your are good to go offline..Lt magnum 357Version: 15.8

CityMaps2Go is essentialWe travel a bit. One of the problems throughout the years has been being disoriented after emerging from the metro. With. CityMaps2Go that is a thing of the past. I use it all the time when traveling to foreign lands. You will love it!.GondwonaVersion: 14.3

My fav travel app.I’ve been using this app for probably 6 yrs. best app I have on my phone. I love that I can read an article and immediately save any info I want to remember straight into this app. I also love that I can find my way around a foreign city even when I don’t ha w WiFi..DaibheaidhVersion: 15.8

Woman who travelsGreat app for finding your way in another country or city when walking Especially when streets are poorly signed or change names often...love to use it to find my way to a place that’s hard to find....SFGoldengateviewVersion: 14.4

Great in ScandinaviaWe were in Scandinavia for 3 weeks and time and again this offline map site was the one that provided accuracy and dependability. I have 2 other offline map apps on my phone but City Maps was best..MovingtoNorwayVersion: 14.4

Excellent value for decent mapsWe have been able to download maps from all over the world for the initial modest cost of the app. We are happy enough with the quality, despite some occasional inaccuracies. A very good buy for the world traveller. Some issues when using offline. We generally have to have the app open and have recently used it just before closing or losing wifi. Otherwise the offline maps will not open..Mr pikaVersion: 15.8

Très utileBon outils pratique pour les voyages.Celine1234567Version: 12.3

Useful … but sometimes there’s bugsI use it mostly when traveling and download all the required maps so it’s easy to plan my trip and get around without internet acces. I got a couple of bugs though, the offline maps weren’t working and were blank when I used them. I had to delete the app and all its data and reinstall it a couple of times, including downloading the maps again..SylC66Version: 15.8

Nearly great appVery useful when it works. Annoying to have to reload app when map doesn’t show up on iPad and iPhone up to date OS..CogpointVersion: 15.8

Mot de passeJ’ai déjà fait l’acquisition de cette application il y a une couple d’année, et j’ai beaucoup aimé. Le problème est que je ne me rappelle pas de mon mot de passe! Comment je fais pour le changer?? Merci beaucoup pour votre aide Ps, a l’époque il me semble qu’il n’y avait pas d’achat intégré, la version pro était la plus complète! Pourquoi faut-il faire d’autre achat?.GuenieveVersion: 14.4

CityMaps2GoBravo merci.PaulijacqVersion: 15.8

AideJe viens d'acheter la version Premium et je ne trouve pas l'aide en français. Il y a un 'bug' à Palais Royal Bangkok. Je ne peux accéder au texte. Je ne fais que commencer à utiliser la version premium. C'est décevant. À quoi ça sert d'envoyer un avis, si personne ne répond? Je porte à votre attention une erreur du nom d'une rue de Terrebonne, QC : de la Pollonie devrait se lire de la Pollinie. 2022-08-20 Les cartes téléchargées ne sont pas accessibles hors ligne. Que dois-je faire!.La grosse femme d'à côtéVersion: 15.8

Fantastic Offline MapThis is the best app for maps when you go offline (no data or service). Comes in super handy when I do northern remote canoe trips. I highly recommend this to anyone wanting maps, not just offline either I use it daily as a replacement to my regular mapping app..M.PetrikVersion: 15.8

😍😍The best appli for all travelers.LekombleVersion: 15.8

CityMaps2Go ProGreat app! Use this app all the time when travelling. I load up maps on the iPhone and use it mostly off-line so I don’t have to burn through my phone’s data plan when overseas. If you’re going to be travelling, this is one app to make sure you have on your iPhone or iPad..Brian in BbyVersion: 15.7

VoyagesTrès très bon. J’ai visité plusieurs villes et pays. Plus besoin d’acheter des cartes. On peut situer l’hôtel choisi et voir ce qu’il y a à visiter..TravelexVersion: 15.2.1

My fav map app!!My all time fav maps app! I’ve been using it for years as I’m a flight attendant & it has saved all of my fav places year after year. Plus I use it in airplane mode & can still use it to guide myself around cities worldwide! Never get lost!.FlyingChristianVersion: 15

Love itThis is the best app when you can't use wifi..(Suzzz)Version: 15

Absolutely essential for travelI travel a lot in new and unfamiliar cities. This app is essential in navigating a new place. Probably my single most used app..BrokentheelderVersion: 14.8

Great when travelling!Easy to download and use. Came in really handy without using data when wifi was not available...Goldie-711Version: 12.9.2

AvisTrès utile en voyage et à la maison Complet et très bien fait.KnightsylVersion: 14.4

Love this app!We’ve used this app all over the world and it’s saved us numerous times! It’s user friendly and accurate..Salus7201Version: 14.4

AwesomeThis is a great app for offline maps while in Japan. It was great for preplanned sites. Lacks some locations offline. Direction icon points in the wrong direction. Improvement: The map rotate to direction up..OGinJapanVersion: 14.4

Very useful appBeats Google and UK OS Maps for offline travel help. Nice reliable app..GizmozigmoVersion: 14.2

Hand heldEarth in your pocket.YVR1814Version: 14.4

Où sont les photosAvant la mise à jour on voyait de belles photos des endroits que l’on voulait visiter et on pouvait planifier notre itinéraire mais depuis la nouvelle version (une espèce de fusion qu’on a du faire) il n’y a presque plus de photos accessibles c’est très décevant. A moins que ce soit moi qui n’ai pas fait quelque chose?.MissG!Version: 14.4

City maps to goParfait pour le voyageur déluré. L’outil essentiel pour le voyageur curieux et autonome. Avec CityMaps2Go on ne se perd pas et on trouve les endroits que l’on cherche ..AtufiniVersion: 14.4

Extremely useful when travelingThis was an essential aid while walking around Havana.Random7689Version: 14.4

Super et très pratique, facile à utilisé!!Il faut l'avoir!!.Pilot Q400Version: 14.4

Use City maps to go all the timeA great app. It lets us wander where we want in strange lands and always find our way home. Always use it when traveling..Farmer Don 2Version: 14.4

AwesomeCan't live without it. rogerjar.Roger RombergVersion: 14.3

Good jobHaven't used it a lot. Has as much detail as on line maps, but works without WiFi. Makes me happy, especially when I out of the country. Thanks. Just have to remember to get the maps you want while you have access to wi-for!.Robbie the lifeguardVersion: 14.3

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CityMaps2Go Pro Offline Maps Negative Reviews

No longer being updated? Not working well anymore…I’ve been a CityMaps2Go user for almost 5 years now, I travel for work a lot and it’s been invaluable to save places I’ve been or want to go. However, CityMaps2Go doesn't seem to be updating, in the older pro version I previously bought when Ulmon was an independent company and now in this newer version and places that do show up on map are no longer selectable. For example, a friend just recommended a pub in Dublin. Searching by name in CityMaps came back with nothing, I had to Google Maps the address and then search by address in city maps. The pub shows by name on the map in CityMaps2Go when searching by address, but I am no longer able to tap on the name, and save a place like previous versions, I have to create a saved place, type in pub name, but can no longer save the address so to be useable to get there, I’d have to go back to Google and search for the address. Also, somewhere along the line, the add a place to CityMaps2Go and reviews feature disappeared. I’m not sure now how the scores come from because I do not know how to do it anymore! As it is now, as disappointing as it is to say, it’s not worth the money. Maybe somewhere along the line my app got corrupted, but I’d skip it. Using iPhone 13 Pro..IFlyThereVersion: 15.8

I don't usually mind getting "lost" but...See below this for my original review. This used to be a 4 star app. I just upgraded my phone, updated this app, and all my maps from around the world are gone! I paid for this app years ago, around a decade back, during a trip. I’m weeks away from my next and I have no maps. Very disappointed. +++ (Original review) A friend mentioned this app when I had newly arrived on a UK holiday and it made my day trips on foot so much smoother. The terrain didn't always match what I saw on paper maps but eventually I could find my blue dot on here and zoom out til I found my way again. I navigated Edinburgh and Oxford much easier. Even with local guides for Newcastle and London these maps were helpful. I would request more detailed small towns be added worldwide to make it more seamlessly connected, and the option to download by country and state (US) would greatly help. As a map lover, I found this app fun, and even open it occasionally in familiar places just to see how it functions or where my dot is!.Language LadyVersion: 15.8

Update: having problemsI believe I purchased this app (years ago as a “one time only purchase” and had been using it a lot. Now, after a long period, I have gone back and ALL my downloaded maps are gone. No explanation, no warning and now I am supposed to pay (again) if I want to use this app. I think that is really underhanded and dishonest. The maps themselves were great, but why should I buy this yet again and have all my maps disappear at some point in the future without warning? Not transparent at all. The maps have been reloaded BUT they do not work offline! This was the whole point of my downloading them. if I am connected, then yes, great…but if I am in the car? The ones I have downloaded just come up blank. Not sure I can recommend this app anymore..WallefeldVersion: 15.8

Thanks for ruining my day!Hey Ulmon! Who is the genius who decided to erase everything on peoples existing accounts on the app? Normally I would give this five stars. But, when I went to my account today every single city that I have visited has been erased. This erases all the places I would want to revisit including restaurants, shops, sights etc. Also, it was extremely idiotic to get rid of the colored stars. The colored stars could differentiate sites versus restaurants etc. Now, if I do use this worthless app I will have a city filled with red stars. This is NOT helpful and actually ruins the whole functionality and benefit of the app. Please consider fixing this completely ridiculous change to the app. If there is a way that I can retrieve all of my things you erase I would like to know that as well. Good job making a really nice app turn into a piece of crap..BREN EVersion: 15.8

Offline bug, update needed!App was overhauled by Ulmon a year ago and a bug was introduced that required app to be online before offline maps would appear. If you try to access app offline, it would corrupt and not display maps at all, even when back online. App would have to be deleted and reinstalled, with downloaded maps lost. Difficult to redownload when offline in the middle of a trip. Unfortunately, Ulmon was sold to third-party company and bug has not yet been fixed. No updates from new company. Sad, used to be best travel app in market..BebopbalubaVersion: 15.8

Nonexistent customer serviceUPDATE: Customer service is STILL MIA. Word to the wise: DON’T WASTE YOUR MONEY ON THIS APP. I have tried to contact customer service 4 times regarding an issue. There has been ZERO response. When the app works, it’s great. When you need help - forget it. If customer service reads these reviews, look for the communication below. You’ve got at least four copies. I was logged in to my premium account through Facebook. I got kicked off. When I try to log back in using Facebook, the app won’t allow me in. When I get in through my Apple ID, none of my lists appear. Please advise ASAP as we are traveling soon..RufusdadVersion: 15.8

CityMaps2Go ProWell, for several years, it was a great app. It worked off-line without WiFi or cellular. As a pilot for an international airline, I would often share screenshots of various cities with their restaurants and points of interest with friends and colleagues. And I’ve been to dozens of countries. No more! None of my maps display. Multiple updates, deletes and reloads haven’t been effective. I’ve emailed the company asking for help and received nothing. Customer service is completely unacceptable. If you want an exercise in frustration, this app’s for you. NOT Happy. :-(.Al's DoneVersion: 15.8

Update: not keeping up with iOSCityMaps2Go was the one app I recommended more than any other. I urged people to buy the pro version. I have used this app for more than a decade, in probably 50 or more countries. In 2021, however, I had an extremely glitchy experience - not in a less developed country, but in Maine, USA. After that, the app recovered slightly. But with the upgrade to iOS 16, and now 16.2, the app does not function. It still works on my old iPad, which is at an earlier iOS..JepaucoVersion: 15.8

Long time user. Lost trust in Ulmon No longer a fanWas a fan of this app - Until Ulmon decided to force the deletion all my visited location markers. Markers saved from many years of traveling the world. One update removed years of travel data with no chance of ever restoring the markers. I was a fully paid Pro customer too. Can see why this app is no longer kept updated or popular. Way to lose customers and become unpopular, get shelved or deleted. DKW.Dkw080Version: 15.8

Downloaded maps disappearIt seems every time I try to view a map that I’ve downloaded when I am off the Internet nothing shows up. I’ve downloaded Paris I’ve downloaded New York I’ve downloaded Chicago I’ve downloaded New Orleans; what every time I am off the Internet these maps fail to show up on my phone. Part of the reason I chose this app is that I could use the off-line map.I’ve got lots of memory on my phone so I could download and use these maps. But that doesn’t seem to be happening..PhillippooVersion: 15.8

It’s not just me!On the crew bus now. Several of my flight attendants are looking at their CityMaps2Go app. They have all lost their pins as well. This is absolutely not OK. These have been traditionally relied upon for rendezvous spots in the interest of security. Unable to open the Support email. This has been a staple for flight crew navigation in unfamiliar foreign countries for over a decade. Maybe time to change the common app but this will be difficult with over 30,000 crewmembers..TldrgrVersion: 15.8

City Maps to GoI have a number of downloaded maps stored on my phone with numerous points of interest pinned on them. Unfortunately, a number of months ago the the maps stopped populating when I opened the app. My saved locations are there, however, there is no map underneath them. I’ve been hoping that the company would fix this issue, however, they haven’t. I have sent a number of emails, and the responses from the company have been limited and weak..Protest the hero is awsomeVersion: 15.8

No offline serviceThe app claims to work offline but my downloaded maps never show without a WiFi connection. Totally useless without WiFi or cell service..BriGuy1107Version: 15.8

Downloading maps does not workCommon DEVs, listen to these reviews, please fix your product! This was an amazing app, but it appears to be broken. Not worth using—but I also cannot find a good replacement that does not charge the ridiculous monthly subscription fees. Please help!.DarmsVersion: 15.8

Never available offlineI have the pro and regular version of this app. Have had it for ages. Same issue every time. Unless I am connected to wifi or data my downloaded maps never show up. It’s very frustrating. I’ve deleted and reinstalled the app and no change. I may as well stick to google maps..TeaganstarVersion: 15.8

Worthless - was great!!!The CityMaps2Go PRO app has been great to me for many years. Lately the offline is not working at all. No maps offline and neither with cell network, neither with wifi. Below is my May 2014 review. The best map in Airplane mode This App amazed me! FIRST open the compass app for the GPS in your phone knows where in the world you are. During a trip to Las Vegas I didn't want to incur in expensive Rogers (Canada) rooming plan and I was able to know where in the map I was at all times. While I was on the Strip I was on Airplane mode and the CityMaps2Go guide me flawless. Even while I was inside a mall. Highly recommended. The more I use it the more I like it. You can find transit, food, hotels and hospitals in overlays of the maps. Buy it, you won't regret it!!!!.CanadadishVersion: 15.8

Does Not Work Offline.The need for directions offline is the only reason to use this. It used to work offline but it no longer does. Downloaded maps do not open when needed..787777johnVersion: 15.8

Not recommendedBought this app years ago and used it often when travelling overseas with linited data. Offline mode workwd flawlessly. In 2022, tried to use it in San Francisco and map was blank. Cld not use it. Tried again todY with my home location and map remains blank. Very disappointed. Several recent reviews make same conplaint. Please fix the app..No Good ApplesVersion: 15.8

It was greatThis app used to be fantastic but the last 2 trips I took it would not load the map offline! The first time I thought maybe it was me, so found some wifi, redownloaded the map it said everything was fine and voila, cannot see anything when offline. So frustrating! I’ve had this for years and always recommended.426JanetVersion: 15.8

No offline maps anymoreThe only reason to have this app is the offline application. Loved it before. Useless now!.Traveling maplessVersion: 15.8

Used to be a great app, now uselessI have been using this app for years and it was great but now the new owners of this app are not updating it, so you can’t open your downloaded maps offline anymore, which makes it useless in its purpose since you need a network to see your maps. Also, I tried to reach the support email several times but never got any answer. Until this app is properly updated, do not spend money on this!!!.Skyrider330Version: 15.8

All my data was lostThe app asked me to get the update and then logged me out and I can’t log back in so all of my maps and saved places are gone! 😭.TO riderVersion: 15.8

Terrible search functionI’ve downloaded the offline maps to use while travelling and out of nowhere it decided to not work. I tried updating the maps and re downloading them and still nothing. Also, searching simple and popular things result in absolutely nothing. For $20 you would think it would be reliable. Very disappointed!.DannyRup88Version: 15.8

MapsAlthough I have the pay version and it had worked for me in the US and Brazil, I was extremely disappointed to the point of deleting the app that the offline maps never loaded or worked in any of the cities I was travelling in Europe.XxtsaVersion: 15.8

Offline maps do not work anymoreGreat app but unfortunately the offline maps feature doesn’t work anymore. Running IOS 14.7.1 on Iphone 11 Pro Max..Ironman2909Version: 15.8

Maps2Go is greatWorthless... doesn’t work offline with iPads....DerSLKVersion: 15.8

Deleted years of bookmarks and maps NO supportDo not waste time or money on this. Ever since the app was sold it has been left for dead by the developer..RobPezVersion: 15.8

Data hacked and NOT offline anymoreMy personal info was leaked through your data hacked, No notification from YOU, found out though a third party. The app was purposely made NOT to work offline with the new update. My old phone with the old version works perfectly without data or wifi. Had been using for years and the new update is a complete GARBAGE. Don’t waste your time and energy here. I do not normally write review but this one is an exception. Thanks for screwing up your app. Minus five stars..HakkajohnVersion: 15.8

Downloaded maps not reliable anymoreUsed Ulmon Pro for several years, lately when I travel somewhere and go out, I open an offline map and it’s blank. Same settings I’ve always used and I do go through the hassle of updating every downloaded map after an ios update. Had to switch to a different map app. Maps only work with wifi or data..Minibus42Version: 15.8

Used be be a great appUsed to be my go-to offline map app but an update this year has ruined it. Even with a downloaded offline map, the app will show a blank screen unless you have a data or wifi connection to initially bring up the map. It used to just show up even with no service. Email bounces and website support form is broken. Don’t waste your money..Ki11er TwinkyVersion: 15.8

Hacked?There’s no way to actually contact you with an issue that appears my email address which is unique to your service has been used without permission to get spam mail from a .ru address. 1) online website no longer appears to have any links to send a support email. 2) online website support form is non functional- this is on IOS 14 Safari and MacOS 10.15 Safari. Attempt to contact you thru this app for help just redirects to the non functional support page on your site. Please update your support pages to work with IOS 14 Safari and also please investigate why your customer email addresses are being used by Russian spammers. Thanks.2001halVersion: 15.7

Offline functions gone!Recently went to an area where I unexpectedly lost all reception and needed navigation, started this app only to find a big BLANK SCREEN where the map should be! Thankfully was able to navigate my way home without it... Upon returning, checked the app, the map for my area WAS downloaded!! Did some testing, put my phone (iPhone 11 Pro Max) into Airplane mode, zip, no maps! The MOMENT I turned airplane off and it acquired cellular, maps INSTANTLY appeared!!! If I could give this 0 stars, I would!!!.EdisonW_1979Version: 15.7

You have a data leak, my email and passwordPlease notify your customer when your database has been hacked. We don’t need third party notification!!!.OnMarsIXVersion: 15.7

Used to be way betterThis app has gotten worse over time. I’m ditching this app because it is missing many attractions and misleads you. As an example, I used this app outside of Akihabara station in Japan, in an effort to get directions to one of the worlds largest electronics store. The location wasn’t in the list of “articles.” I am a premium subscriber and have been for years. I can truly say that they’re are far better apps out there, even if you don’t have any type of data connection. So long ulmon!.Jw871Version: 14.3

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