Twitter Customer ServiceTwitter, Inc.

Twitter Customer Service

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Retweet, chime in on a thread, go viral, or just scroll through the Twitter timeline to stay on top of what everyone’s talking about. Twitter is your go-to social media app and the new media source for what's happening in the world, straight from the accounts of the influential people who affect your world day-to-day.

Explore what’s trending in the media, or get to know thought-leaders in the topics that matter to you; whether your interests range from #Kpop Twitter to politics, news or sports, you can follow & speak directly to influencers or your friends alike. Every voice can impact the world.

Follow your interests. Tweet, Retweet, Reply to Tweets, Share or Like - Twitter is the #1 social media app for latest news & updates.

Tap into what’s going on around you. Search hashtags and trending topics to stay updated on your friends & other Twitter followers. Follow the tweets of your favorite influencers, alongside hundreds of interesting Twitter users, and read their content at a glance.

Share your opinion. Engage your social network with noteworthy links, photos and videos. DM your friends or reply in a thread. Whether you chat privately or go viral, your voice makes a difference.

Get noticed. Twitter allows you to find interesting people or build a following of people who are interested in you. Maintaining a social connection has never been easier! Beyond chatting with friends, Twitter allows influencers to build a personal connection with their fans. Speak directly to the people who influence you - you may be surprised by how many answer back.

Build your profile:
*Customize your profile, add a photo, description, location, and background photo
*Tweet often and optimize your posting times
*Post visual content
*Use hashtags in your Tweets
*Draw in followers outside of Twitter

Track What’s Trending

Discover top trending hashtags and breaking news headlines. Follow media topics, Tweet threads & live videos, to keep your finger on the pulse of what’s happening. Whether you’re interested in sports highlights, pop culture memes or politics, Twitter is your source of information.

Join a community

Find like-minded friends or explore interests you never knew you had. Get informed on the topics that matter to you, whether your interests are mainstream or niche. You can share content or be a fly on the wall; either way, you’ll discover something new each time you open the app.

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Twitter App Comments & Reviews

Twitter Positive Reviews

Twitter is a Useful Communication Tool If Used ProperlyI began my journey on Social Media on MySpace and now I’m on several different platforms. I spend about equal amount of time between Facebook and Twitter. I use FB for local and National issues and politics as well as communicating with friends. Twitter for me is used almost explicitly for expressing my views and opinions about political issues, including local, state and federal matters. Social Media can provide excellent platforms for education, news gathering, entertainment and communication but too often censorship is interfering with free speech which will in time render these useless to the populace. At one time Facebook, Twitter, MySpace, etc. were all ideas that became realities. Now ideas for new ways to communicate are being explored and coming into fruition with the promise of free expression. If Twitter and Facebook want to stay competitive and remain leaders in this industry my humble opinion is to return to the policies that made your platforms great..Version: 8.94

DissatisfiedSo for about 2 months “WHO’S BEEN VISITING YOUR PAGE?” ads ran under my account & I tweeted probably 20x at Twitter at Jack at Twitter Help or whatever it’s called & you guys completely and totally ignored me. I explained these were not my tweets & that my account was compromised & you never responded or acknowledged my messages or the problem. Very disappointed at how during this time you allow Trump to tweet that he won the election w/o outright calling that false.... This may be an unverified claim? LOL. That is highly suspect & seems to also entertain the notion that Trump could be right when he is knee deep in gaslighting and propaganda tweeting is very dangerous. Also, since the stupid fleet function was added, videos won’t play & many pictures do not fully upload & I even updated the app yesterday & it did not help the problem. The feeling is that you don’t care how Twitter or if Twitter works properly for regular ppl & that feeling is based on Twitter being unresponsive to my technical issues & that Twitter doesn’t do all that it can to make sure it functions properly & worst of all, you let ppl compromise the accounts of others & don’t really care & that you happily spread dangerous misinformation of the Nazi variety & it makes me feel bad that I rely so much on the app & the app is completely unresponsive to me whether it be being hacked, videos and pics I can’t access, or as a dangerous propaganda tool. Sincerely, Marc Donato.Version: 8.44.1

God Bless you Mr MuskTwitter has instantly become an instrument for restoring American’s constitutional rights. Freedom of speech. I admit and respect Elon Musk for doing the right thing. I am a Vietnam vet. I volunteered for the war when I was 17 years old. I had to get a parent’s signature because I was too young to volunteer on my own. I love my country. I never thought the day would come when we would lose our constitutional rights. Today we are facing unconstitutional vaccine mandates, vaccines passports, being fed lies constantly by the media and our government officials. We are in serious danger of losing our country to the globalist, Marxist, billionaires who are controlling practically every aspect of our lives. In many ways, we have already lost our country. If it wasn’t for patriots like Elon Musk and President Trump I don’t think we would have much of chance to take our country back. Thank you Mr Musk! May God bless you and your family. God Bless American! Sincerely, Russell Hickenbottom.Version: 9.9.1

It’s too bad Twitter stops me from following people for no particular reasonI’ll never have understood Twitter. For some inexplicable reason they have stopped me from following people. And it looks like some people get many many thousands of followers and follows.... it doesn’t have any rhyme nor reason… It must have something to do with algorithms that make them more money because this is all about power and money all of the social media. And I think social media is destroying our country. It’s caused fake news and problems with our Democracy. They let people blatantly lie. Then again Trump gets away with anything… Even corroding our democracy. Twitter doesn’t seem to have the decency or the integrity to do anything about that. So I guess only the rich and powerful get to have followers? I think we need more regulatory control over all of the tech companies in social media and more controls. These companies are eroding our democracy. They allow disinformation and Russian propaganda to flourish..Version: 9.7.2

Free speechMy name is Monique. Half Mexican/white. Grew up living in a trailer, little parental supervision. Drugs, truancy, irresponsible, etc. I could have easily been a piece of crap adult, patent and citizen but I choose to do better. Joined the Navy at 19, started going to church at about 28. I’m a wife, mom, retired US Navy, conservative, and a Christian. I have traveled the world and our freedom should t be earned. It’s been hi en to us and we have the blessing of living in a country that we can make choices as I did as a young punk. Our choices change minds, empower people, support others. We can be giving, gracious and loving. We also have the freedom to be what ever we want. This social media platform has a choice. Be a free speech platform or not. I joined twitter just a week ago. Please let’s be better. I don’t agree with many views but I do believe that the majority of people are for the same things (freedom, love, peace). We all can do better. Twitter, you can do better..Version: 9.6

Best in Communication and engagement.Twitter can be a love or hate relationship but all depending on how you use Twitter and all of its features. It’s a social media powerhouse! Our groups love it! We are engaged and our specific hashtags #CRE #CREcommunity #CREfam #womenincre etc., and, the lists that we’ve created over the years keep us in the know and connected worldwide. We’ve shared our commercial real estate deals, we’ve applauded our Wins and the Wins of our community, and shared our frustrations with deals not done, who we are in business and life. We have our #CREinfluencers who take it to the next level with additional engagement, Summits, take-aways, and the like. How could we possibly do all of this without Twitter? Other apps have not provided the same exposure and daily interactions as well as Twitter has for communication, being seen and heard in our daily feeds…just follow the hashtags. 👏👏👏😘.Version: 9.0

Review 1Enjoyed my time on Twitter, I’ve made great friends. However ! Shadow banning, and other levels of censorship are frustrating to say the least. Our mark on this world can only be attained in a limited time frame. You’ve made that battle exponentially greater for conservatives....perhaps a reversal of those positions will right the wrongs. I see progressive tweets daily how conservatives/Trump supporters should be added to list, and sent to re-education camps. Many many conservative accounts are suspended daily for tweeting far less. The glory of our beautiful nation is diversity of opinion and ideology without fear of retribution. Please take time to make everyone’s experience on Twitter fair. In addition, I’ve reported accounts due to pornography, how can that happen ? The A.I. technology should auto delete these disgusting actions. In closing, thank you for opportunity to share this review. Kind regards J-.Version: 8.44.1

Perfect for MeTweeter, it’s perfect for me. It doesn’t just allow me to post how I feel, but motivates me as well. I feel this is because of the limited character uses and the simplicity of the post. So it’s a lot easier to post what I am feeling at that exact moment, much like a note pad, but with the ability to connect to groups, and movements. I like to say tweeter is for those of us whose mind is always racing and active, and although we would love to share our inner thoughts we have a hard time focusing that long to do, but not on tweeter, it’s quick and easy. Unlike Facebook where so much has to be dedicated to a post you almost get lost in the presentation and forget about the original topic. That’s why I am all about tweeter! I hope they continue to make tweeting quicker, easier, and more efficient for those like me!.Version: 8.47.1

Review of Twitter per 8 November 2021 subject to updates as neededEnjoying the intellect It’s refreshing to text with so many diverse and knowledgeable people. My only regret is I’m not remembering enough of my French classes and that I did not try Twitter sooner. I prefer it I wonder how I didn’t realize that I didn’t need the other social media. Dare I say that except for my earlier texts I have to state that I find it interesting and not at all unintelligent. Thank You for the opportunity to both rate and review it. I’m honestly quite surprised at the intellect and deeply enjoy the human discourse thoroughly and with that said let us continue to come together to express our concerns and meet the challenges we face daily head on as mature and vastly different as our cultures will hopefully not that far in the near future be more attuned to one another’s lifestyles and concerns for our fellow man and our planet. Thank You.Version: 8.91

One’s Choice to Voice There Opinion!This App what I believed is For , those to Put down how they believe what or how they See to One’s Opinion? What makes you or I rt because we Follow the Parade ?? I Feel one shouldn’t be Banned or H8TD because they retort in Negative/Positive Way ?? But in a Way that helps us all release Anxiety or other emotions that we have built up inside!! That’s why we all have an activity option? To either see how many agree ? Or How many you can Purposely Wind up ? Of course there are those who live for HTRD ? But there’s also those that Love , Respect/ Defend 🇺🇸 to All Enemies Foreign or Domestic ! So This App is another example of WAR ?? But on Social Media ! OPINION is The WEAPON of Choice ! All that are 🇺🇸’s Have A Choice !! To Be a True 🇺🇸? One Must LOVE , RESPECT , and Have Honor to Wake up every Day in the Most Beautiful/Prosperous Country 🇺🇸 on Earth 🌎!.Version: 8.95

EnjoyableI love the content and have many interactions with old friends and new friends on Twitter. However, i only give 4 stars because of the random technical difficulties I have with twitter. One being i can rarely open the drafts folder, sometimes it works other times (seemingly the important times) it will freeze loading drafts and the app will crash or ill have to reopen the app, to which drafts is still unusable. Also the video player has issues. Sometimes it freezes. Earlier today it continually paused the video on its own instantly after i would touch play it would pause. Eventually like an hour later i tried again and the video played. I’ve had other issues with the video player. Overall i enjoy twitter those small technical difficulties being my main problems..Version: 8.23

Fake Accounts Solution.To whom it may concern, First, I want to say that twitter is often a place where me and my friends come to get confirmation about any major News that is happening or that had happen, weather it’s big event or small, weather it’s close to home or around the world. In my humble opinion I believe that Twitter’s hush tag is the best feature about this app. By combining all the users “the world’s opinion” in one place is amazing, and is something no other media platform can do better than Twitter. But what make this experience unlikable is the fact that too many users use fake accounts to spread false information and bully other users because know they can’t be “seen”. This is big problem because one fake page can bully 100 real accounts in one day, and if they stopped using Twitter it will be detrimental to this platform. As a computer scientist I know solving this problem is not that difficult. Sometimes the solution for the toughest problem already exist somewhere else, our job is to find it and implement it. I wish Twitter would adopt some of methods “dating app” already have in place to verify if the user’s account is real by asking the user for a front camera selfie and compare to their profile picture. Sincerely, Vanderley.Version: 8.18

Best platform out thereBest platform best thing better then Facebook. Please keep Twitter alive change boot screen make it more nice then just a blue background with a white bird. Make it more easy for fans and better Facebook is so yesterday. Please also make better reply boxes do we don’t feel confused on were we need to reply a tweet also the gifs are a little crazy they need a better way at saying how they feel not cursing or stuff. Please upgrade the twitter boot screen it needs a new bird logo the current one is getting kinda old we need twitter looking more refreshed. Good app I wish they can say more what update is I wish also they updated the start up screen. Also please make twitter better and for tweet deck please fix the error of "user is suspended" good servvice make changes please make it better.Version: 8.92.3

Review on TwitterA quick review Twitter is an excellent place to exchange views, understand each other’s view, and develop tolerance. It also helps you in critical thinking though it limits your words. But you can always no your posts. You have an access to those person whom you can never met though you are not sure that they have even read the post or returned through their staff hired for this purpose. Twitter gives you a quick access to daily news and what is happening in the world. It has bring the world together. The problems met 1. Hate speeches by people. 2. False propaganda against individuals and countries. 3. Fake accounts. 4. Hacking of accounts though it never happened with me. 5. Offensive posts against religion and on sex, though there is a mechanism to check it. 6. If you put posts many times because the issue is near to your heart then the Twitter start seeing you as a robot. 7. Do not know how to increase the following. Tried but could not. 8. From where we can resolve issues. There should be a support system where we can directly place our problems. 9. Vulgar and abusive language. 10. It can devastate lives of people, can be used to influence governments, regime change, disinformation, spy operations, propaganda against individuals and countries, create anarchy. 11. Can even make you a star..Version: 8.63.1

Who caresThis used to be my favorite social media site. I downloaded this app for mostly sports and entertainment purposes. This site has become viciously politically driven in the worst way possible. The restrictions placed on some but not others is disappointing. Some are allowed to spew hate, lies, etc with zero repercussions - and it goes on and on while others are suspended or blocked. It doesn’t matter what “side” you’re on. Can’t have it both ways. I see very little entertainment or friendly banter with anyone on here anymore. When I do login it’s brings frustration, disappointment, and exhaustion. There’s just no joy in being in it anymore. I’m still deciding personally on keeping or deleting Twitter. Our company is currently in discussion about their stance on Twitter and others social media platforms..Version: 8.48

Rebuilding requires all hands on deckA little bird told me that one day I would be part of a military operation with a mission to save lives and rebuild communities rather than end them. A rare message coming from a Navy Veteran who started as a deck seaman that went to sea for the first night during a hurricane, spent 6 months in the Straight of Hormuz baby sitting oil tankers and witnessed what we spend our blood a treasure on that serves no benefit here at home or defends the constitution in anyway to solves the political problems that prevent us from preventing the preventable like a plague of fear and greed. I eventually become a Corpsman/Surgical Technician / and A leader in The Rapid Deployable Medical Teams before getting out in Oakland, Ca just in time for the earthquake, fires and drug wars in the late 80-90s. 30 years later, that little birdie was right! For the last 8 years I’ve been helping fellow veterans respond to disasters and then stay to help some of the most disadvantaged families rebuild their homes. Your service has made our job easier to get the message out that not all veterans are waving their guns around in times of a pandemic, nation political crisis, or after repeated and massive hurricane destruction. #TeamRubicon Gordon Soderberg HM3 RDMT 82-88 USS Ranger, USS Sample, USS Dixon, Balboa and OakKnoll Naval Hospitals..Version: 8.39.1

Twitter “could” be an instrument of goodTwitter could be an instrument of and for good if it dealt out punishments for violations equally, but it doesn’t so it’s purpose is greatly diminished because of this fact. It uses its ability to limit the free speech of its participants by wealth and levels of fame or participants positions in society. While I can be banned for posting an image of a famous person that Twitter deems “inappropriate” someone like the president can lie, distort facts, and encourage violence, hate, and racism and keep his account active and continue violating Twitters policies. That should not be allowed to happen, inappropriate tweeting should apply to all individuals across the board. If Twitter bans an average participant for behavior they have ruled as offensive, inappropriate or other, what applies to one should apply to all no matter position or fame. Thank you for allowing me a voice..Version: 8.20

The Twitter App Works WellAs an old-timer I find the app easy to use and understand. The medium is controversial, but the software is excellent on iPhone and very seldom do I encounter problems. Twitter can be a source for major breaking news, and my feed includes winners of Pulitzers, a Nobel or two, and a gaggle of intelligent, encouraging followers. There are little tricks you have to learn, especially if you need more characters; but that also makes you a better editor and a more concise writer. The problems with bots, fake accounts, flaming, and such date back to the old days of Compuserve, Prodigy, and AOL, so that’s not new. However, the corporate titans should stop the flow of disinformation from hostile and malignant sources, if only we could figure out how. Again, I highly recommend the app as easy to learn and easy to use. Cheers - T👍🏼.Version: 8.19

Twitter is PoP n offWell as you all know Twitter is a really great music platform to be on the go with, it is simple and user friendly to keep using this tell a friend support Twitter take the journey to the beginning to the end of a trend this amazing social media site. I do remember that Twitter has been around for a while MySpace time era but don’t get it twisted Know that the future holds are answers to the next big thing so go to the pearly gates to get be judged by the all mighty a mega alpha and remember when you go to them crossroads make sure you thank Twitter for ride n with you and being at your finger tips. Thank you for the read I got the 13 Steps coming soon I should have it in audio and bay days the homie coming get book so keep the look out for me C-LoW The one Directions to a ripple shift.Version: 8.81

Likes and dislikesAs a millennial having been born in the early 80’s I have the viewpoint from a world originally without the broad connection of the internet. To see the world become so connected and so much smaller and more convenient is like watching the planet mature right in front of my eyes; It’s breathtaking. Apps like Twitter give everyone a podium to design as your own with which to stand upon and as followers increase your crowd becomes larger, but your also part of others crowd. Anything important to you, anything that drives your life and fuels your heart, can be shared or supported from your couch. This positive greatly outweighs most negatives which are usually the fault of the human condition. We all have to let each other have a podium even if we disagree and that is a challenge, but good too, because otherwise you wouldn’t even know who to disagree with. My only real personal issue other than the nastiness of some due to human condition is the fact that it’s hard to hit that like button when I don’t necessarily agree with the tweet. I am still missing those reaction buttons from Facebook letting anyone know whether I am happy or sad or angry about the information I am subjected to and a similar format would be great. Still those small issues don’t outweigh the connection and platform for me and I would love to see the whole world of people so close. Thank you!.Version: 8.14

A Few Bugs Here and ThereIt’s a nice app for communication and keeping up with what’s new in your preferred topics; with looking past all the negatives of course. Though, a couple weeks after I downloaded the app, it was unable to show threads and replies when I tapped on a tweet. The show more replies option appears at the top of the screen and yet when I tap on that too, nothing shows up. Furthermore, it also doesn’t allow me to see my bookmarked tweets, showing me that nothing is there. It’s the same when I try to look at other people’s profiles, showing me the wording that something went wrong. What confuses me is that when I log into and use Twitter on the web browser on Safari, all of these features work. (Threads, replies, bookmarks, etc.) This has been going on for around a month or so; I’ve tried deleting the app (repeatedly and having it deleted for as long as two weeks) and reinstalling, logging out, etc. I’ve also tried using the Twitter help page and all but I couldn’t find anything useful to help these bugs going on with the app for me. Now I don’t know if anyone else is having these problems but it does ruin the experience. Other than that, with limited and reasonable use, Twitter is a really creative social media platform that connects a lot of people and topics for everyone to enjoy..Version: 8.95

Good way to connect with folks onlineThanks to using the Twitter app as long as I have, I have created a lot of meaningful connections with folks living around the world that I wouldn’t have otherwise been able to connect with, without the Twitter app specifically. As far as social media apps go, it’s highly user friendly, has good security and privacy tools, and is a brilliant way to meet new people and make new friends online that naturally appreciate the content you put out on the app. It’s an app I use frequently as both a way to express my creativity as a kind of online gallery, and as a way to network with people I expressly wish to network with, I recommend Twitter to creative thinkers interested in creating web content and getting it seen by the right people..Version: 8.60

Stop the CensorshipNo one respects a single intellectual that works for Twitter - none of them are established thinkers or philosophers; so it’s really quite shocking that they take it upon themselves to decide what people should and should not see. I believe we need a medium that is devoid of ideological pushes, but rather lionizes empiricism and freedom of speech in its very terms of service. Twitter is exemplary in demonstrating the need for an internet bill of rights; and I know this is an app review—but how else will we usher in the change if not through sincere review? Bottom line: Twitter’s surface-level platitudes to CSJ, and blatant attacks to the principle of free speech, deem it one of the greatest threats to our society. If it wasn’t essentially functioning as our public square, I wouldn’t be holding them accountable. Recognize your role in all this, and change..Version: 8.44.1

STORIESThe stories are so ugly and irrelevant PLEASE get rid of them PLEASE.Version: 8.44

“Button”Your new “ more prominent” button in the lower right corner SUCKS! It’s TOO BIG! And covers TOO MUCH of the screen. Please get rid of it!!!!!.Version: 7.35

No fleets!!Remove fleets!!!! Twitter is not Snapchat!!.Version: 8.44

Simple, fair and it WORKS!Absolutely love this default of an app already on my iPhone. It is extremely user friendly, easy to tweet and I absolutely love the position of the navigation bar through all Apple apps. What a thoughtful idea, always judgemental about the user experience. I have had purchase two other Twitter related apps, which I no longer use by the way as they proved to be complicated browse, post multiple tweets and then some, and user friendly at the least..Version: 7.30

Double standard and Censorship!For all Conservatives/right-wing types, just to make you feel better, us lefties get censored too by Twitter..Version: 8.9

LoveLove twitter easily my fav app..Version: 7.7

Too many ads now.I still like Instagram but the ads/sponsored posts are way to frequent. I don’t care you are trying to cater them to me, I just don’t want them as often. I’ve pretty much stopped using Facebook. Don’t force me to quit the gram too..Version: 7.55.5

App’s good, all I have to say is...Subscribe to pewdiepie.Version: 7.37.2

Censorship and media biasTwitter loves to act as the propaganda wing for the media. Decent memes though..Version: 8.14

Now difficult to navigateThe latest update (Dec 2019) has changed the screen layout in a very bad way. This app is no longer the best way to use Twitter. You can no longer hold your iPad in two hands and scroll with your thumbs - especially the right one. Can’t be done. A third of the screen is now wasted with a feature I rarely or never use. The menu icons on the left not only interfere with scrolling, but also swiping to go back. You can no longer swipe from the left edge of the screen, instead you must carefully find the right spot between the menu and your feed. Especially tricky with your thumb. Also, it keeps bringing me back "Home" and showing me Top Tweets instead of Latest Tweets that I keep selecting. Twitter, please bring back the old layout. You don’t know best..Version: 8.4.6

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