Our newly redesigned Walmart app is your one-stop shop for everything you need, from fresh groceries to the latest tech and more!
New features you’ll love:
Get what you want, when you want it
Shop fresh groceries, household essentials, and more for pickup or delivery from your local store, plus millions of items available with free shipping.*
*Delivery fees, restrictions, and minimum purchase may apply.
One search for everything
Find items at your local store and Walmart.com at the same time, and you can easily filter products based on how you’d like to receive your order.
Personalized suggestions and quick add help you fill your cart with frequently purchased items, fast.
One cart, checkout, and buy now ordering make it a breeze to get all your items, while saving time and money.
Wallet makes it easier to check out using all your payment methods. Just tap pay and we’ll recommend how to split your total to make the most of your cards and balances.
Real-time order updates
We’ll send order notifications straight to your phone, and you can quickly track order status any time from the homepage.
Even more ways our app helps you shop smarter:
· Reorder routine items, and schedule or modify your pickup or delivery order with a tap of a button.
· Check in when your pickup order is ready and we’ll bring it out to you!
· Easily scan barcodes to check prices and build shopping lists.
· Check out the weekly ad to stay on budget, and get convenient notifications about savings and events.
· Store maps are back! Open the app in-store to find holiday savings fast.
Walmart+ members—our app is the easiest way to get the most out of your membership! App-exclusive features for Walmart+ include:
Scan & go
Use your phone to shop in-store and check out contact-free.
Member prices on fuel
Do Not Sell My Personal Information
Walmart - Shopping & Grocery Positive Reviews
Walmart App has made my life easierSo far my experience with this app has been the greatest. It’s so helpful, Fast, Accurate, It’s extremely orthodox easy to use, and navigate. No I’m not a paid customer. Just a satisfied customer. I Like the layout of the app. I love the scan & go setting. I adore Walmart pay for when I forget my wallet. I also love my delivery services that I pay for through my Walmart plus membership. They deliver right to my door step. I have become an avid shopper, more keen to my likes & dislikes because of this apps. If you never used to save your receipts, you should start filing them with this app, it will amaze you how much you can learn about yourself. I’ve learned how unhealthy we were eating. How much Sugar your consuming, how much alcohol we were purchasing. It teaches you how many unnecessary things you buy. Little by little you start to adjust your spending, as well as the way you view quality in products. Cheaper isnt always safest & expensive isn’t always better. I said before and I’ll say it again Walmart app has really helped me enhance my shopping experiences. I have nothing bad to say about it. The time I did have something to complain about, they fixed it right away ( I complained once of Safeway delivering alcohol through their delivery services while Walmart plus wasn’t doing so costing money).
Thanks Walmart app. I hope the technicians continue on bettering this app..Version: 21.14
Easy to navigateWhat can I say I was a fan of the old app and now Walmart has made it better - the new app is well stocked with easier to find new products as well as my old favorites and they have a system in place that is amazing I can shop easier almost always finding what need.
It keeps track of my past orders and since I buy some of the same thing every month I can just reorder and voila it’s done - returns are easy and drive up orders are very convenient - ever since the pandemic I’ve used this service and only recently have started back occasionally going inside the store another feature I have used for the past two pandemic years are home delivery that helps me out a lot - I’ve had two major problems once they delivered my order to the wrong place and it was stolen Walmart returned my money but didn’t offer me any gift card for my troubles I was out of food and it took 3 days for my refund I was very upset - another time a delivery driver refused to bring my order up to my door because he was lazy and he took my order back to the store - I had to go inside the stores on my crutches to get it that made me extra annoyed because I’m disabled however this time Walmart made things right and gave me a $20 gift card for my troubles and apologized.
Thanks Walmart I really appreciate how much you all you’re staff is amazing and appreciated by me..Version: 21.26.1
Together when apartWe have loved this service and app since the pandemic. Our family ended up being separated by three states when the COVID seized the nation. My husband and I had “dates” on the phone ordering his groceries. We would discuss his meals for the week including his lunches for work, I’d add what he needed into the cart through the app then I would place the order for him to pick up at the Walmart around the corner from our home in Wyoming where he was at. I would always add something special and extra; his favorite dessert, a snack I thought he like for his lunch. Then after he’s pick up his order, which was always easy quick and simple at our Laramie Wy Walmart, he’d call to tell me what he got elated by the special items I’d thrown in he didn’t know about.
It was so easy I’ve done it now for my kids too for those holidays we couldn’t be together I’d buy them a meal. When they were feeling down and I thought they could use a banana split night with friends I’d order up all the makings and have them pick up their order at their local Walmart. And never ever a problem with ordering or picking up ( outside of shortages during hoarding but that wasn’t a flaw in your system just our nations mentality)
Thank you Walmart for making it easy to continue loving my family through food even when I can’t be there next to them..Version: 21.12.3
My experiencesI have not been a Walmart shopper. Actually for a very long time because of horrible service. We are talking about 20 years I have not shopped Walmart. I have to say my Walmart on Utah Ave. in Idaho Falls, ID is amazing. I don’t know what’s happening with the staff or with management but attitudes are better and I have enjoyed shopping at Walmart. I don’t say that lightly. I am a sr. Customer service agent at my company and I take customer service seriously. Customer satisfaction is my pristine work ethic and my integrity is very important to me. I will speak about my experience on the spot. Nowadays we have many other channels to give reviews, social media, rating sites, many on the phone surveys and so forth. I wanted to share on the review site. I have voiced my appreciation in the store, however the review site needs to know in words from me. People can change words, as we all know, and I wanted to be one to express my experiences. I have been back multiple times and I will continue to come back. It’s even more enjoyable as we are getting back to some sort of normalcy due to COVID restrictions. I have to say thank you. It’s nice to see people liking what they do or at least fake it till you make it at least. I know I am just one person of millions but I wanted to share. Thank you all for your time. A new satisfied customer. RB..Version: 21.11
#I❤️WAL-MART!I am so super thankful for this app! And I’m very thankful for the employees of Walmart as well. I got into a little bit of trouble in my younger years when I picked some things up at Walmart that didn’t belong to me. And I got in trouble when I went out the door. I was told never to go back into Walmart ever again but I continue to go back into Walmart and I continued to shoplift. I haven’t stolen anything from Walmart since 2014. When I go into Walmart I give the employees a great deal of respect. I got into a little bit more trouble and my attorney was able to get my Walmart charges dismissed because I picked up some federal charges. Now I shop at Walmart probably five days a week and I probably spend at least 3000 a month there. When my little boy acts out in Walmart or for instance once he put some thing in his pocket I brought him back inside and made him tell them what he had done. And he ask out and he screams and yells I take him to the front and let him know that he’s on a camera and this is not how you act in public or at home and the Walmart employees have always went above and beyond to help me correct my seven-year-old son. Walmart truly does go above and beyond andI’m happy to call Walmart my family any day of the week! Yay Walmart keep on providing excellent customer service! This Honorably discharged Veteran thanks you so much! 💥.Version: 21.10.1
Horrible App Since Merge!!I never leave reviews on apps, but I felt that I had to for this one. I used to love being able to do a grocery pick-up on the separate app. Ever since they merged this app with the grocery app I have had nothing but problems with trying to place my grocery pick-up order and have had to delete the app and re-download it multiple times. I especially have problems with the checkout process. I’ve had items that I added disappear from my order when I go to check out. The app has frozen before and wouldn’t let me proceed with checking out. And there has only been ONE time that I have successfully entered my pin for my EBT card in a single attempt for an order. Every other time that I’ve entered it I continuously get a message saying “Something went wrong. Please try again later.” I currently have spent an hour trying to get it to accept my pin and it still won’t accept it. I’ve tried closing the app and reopening it and had to change my time slot because I was about to lose my original one. We’re in the middle of a pandemic and I have an autoimmune disease and three children. This app is supposed to make it safer and easier for people like me to get their food during times like this. Fix the app and/or your current pin-entry company that you use!!!!.Version: 20.27
Website and associated emails misleadingWalmart does not have their website and associated email instructions working properly. The app says things like free delivery but then when one gets to the checkout, it says delivery not available. Walmart also does not restock their items in anything remotely close to a timely fashion. When one wants to reorder something, typically it is not available at one's Walmart store location of choice for an unacceptably prolonged period of time - if Walmart wanted to do more business and satisfy its customers, it would keep much better track of inventory and keep its stores stocked with items in demand in a much more timely fashion, instead of expecting customers to go to other much less convenient locations to get the items they want. Also, when Walmart sends emails to notify customers that items are ready for pickup, it gives false instructions. In my most recent experience, the email instructed me to drive to "pick up" to have the item brought to my car, but when I arrived, not only did the employee who answered the "pick up area" phone line tell me I could not pick up my items there as the email instructed, but he hung up on me when I questioned him about why the email gave false instructions. The discourteousness of this employee either reflects poor training by Walmart or just low quality personnel hired by Walmart. Either way, it does not reflect well on Walmart..Version: 21.12.1
Excellent programI greatly appreciate thes service. Very easy to search thru the app to select the items you want. Prices are shown, and are the same prices as in the store. You can select to allow substituitions if the item you want is not in stock. When you pick up your items you can elect to not accept the subsitute, and you are given credit right away. If you select no substitues then if they do not have the item, it shows that in your delivery notice on the app - and not charged, of course. After you have completed your list, you can keep adding items, as you think of them, up to midnight the day before. When you later go back into the app to add to add items, your list does not appear. You go ahead and select the item(s) you want, click to purchase and it will ask if you want to add it to your current order. Click “yes” then you can review your full order. They send you an email when it is ready for pick up (at the previous time you have requsted). You can also look at the app and see the progress as your order is being prepared. Then go to the store to the Pick Up area, park in front of a number and tell them you are there on the app. Or wait and they’ll come out and ask your name. It’s all simpler than this LONG explanation. Great Servce..Version: 20.16
Delivery NightmareThe first time I ordered grocery delivery my order was stolen by the driver, but when I contacted Walmart support I was met with excellent customer service. I ordered a second time without problem. However today’s just been a nightmare. I had my order scheduled for 7-8, and at 6: 46 received an email my order would be there at 6:52. At 7:13 I get an email letting me know the substitutions, and what was unavailable. 8:20 rolls by so I use chat assistance to contact a customer service agent, where I’m assured my delivery will come, it’s just taking longer due to higher volumes of merchandise being ordered. 9:10 comes so we called to ask on the status of the order (we doubted it was coming at this point but wanted to know what was going on). We were then rudely told that no one was home (uh, yes we were) so the ordered was returned by the driver, that the store was closed, and to call back at 8am to get my order rescheduled. What?! We seriously waited hours for our order only to be told off, and to call back the next day. Why couldn’t he just reschedule us or refund us, save us the trouble having to go through this again. And the whole time on the Walmart app it just said the status of my order was ‘preparing’, and still says that. This whole process has been a nightmare..Version: 20.32.1
Walmart reviewI love the Walmart app. I don’t like it that they use third party vendors for certain products and those products are double the cost of buying them from the store or any other office supply store. I also think it’s strange that they are recently constantly sold out in the stores, but that third party vendor has them for double the cost. Makes me wonder if the vendor is getting a deal, buying them up from the stores and doubled the price. These have recently became popular items. The only other thing with the app is their online grocery delivery isn’t up to speed with competitors. The competitors have your shoppers communicate with them as they shop. That way if they are out of something, and find something better, they instantly give you the option rather than not getting a substitute or getting a substitute that is completely wrong. I would like to see them bring that up to what the competitors offer. Plus I have had two deliveries just not show and had to contact Walmart through the chat for delivery and then been disconnected from chats. Other than that I love the convenience and I hope they continue to do delivery and bring the process up to what their competitors offer..Version: 21.6
App is great but needs some improvementsI think the app is great, but as with all things, there’s always room for improvement. It would be really nice if you could look at the grocery pickup substitutions and opt out of whichever ones you don’t like before you even get to the store. Since I can’t do that beforehand, it forces you to talk face-to-face to the worker to identify what you don’t want, then they have to spend their time on their scanner and in your trunk digging through your groceries to try to find what you don’t want. It wastes everyone’s time, plus this is just further exposure during an activity that’s supposed to be darn near contactless. This applies to the site as well, both of these things could be better. Also, sometimes when I search for something, it’ll bring up only certain options but when I select one and then look at “similar items,” it’ll show me more options of what I actually want. For example, if I look for “Kiwi protector spray” to find Kiwi protector spray for a tent, the single thing that comes up is Kiwi Camp Dry Performance Fabric Protector Spray (which is not exactly what I want). But then when I select it and look in “similar items,” the thing I actually want (Kiwi Camp Dry Heavy Duty Water Repellant) suddenly shows up... maybe my keywords aren’t the best, but I feel like it’s not too far off base, especially if I put Kiwi and spray..Version: 20.32.1
What happened to the great service?I loved this app and have been a W+ member since it started in 2019. I would use grocery delivery twice a week. Also the online shipping was wonderful. Since last month the service level dropped noticeably. I ordered grocery delivery got notification that it was coming but it never arrived. I called store and they told me there is a bug in system where if the driver cancels then my order is cancelled and I would have to call 800 number. Called 800 number in app and customer service told me it was shipped. I asked how is my grocery order shipped and not delivered. He gave me an American name but the survey gave me a foreign name so maybe they don’t understand process?? Then I called 800 store gave me and the customer service told me they called store and said my order was shipped. I told him he didn’t call store because they wouldn’t have said shipped. Plus I had just talked to store. So then I did another order the following week. Never got notification it was coming so called store. They said it wasn’t in their system and to give it a day. I was going out of town so that wouldn’t work. I ended up using InstaCart. In fact using it ever since and letting W+ expire this month. I have been waiting a month for my delayed grocery order refund. Really upset they cheated me out of my money with their system bug..Version: 21.26.4
Too many bags/app glitchesI ordered 18 items and got 17 plastic bags. When I called customer service I was told that every time I place my order I can call customer service and they will contact the store and tell them that I don’t want so many bags. What kind of solution is that? I was told that was an easy way to handle it. What is easy about calling customer service? Why can’t there be an easier way to note not wanting so many plastic bags through the app? Why is Walmart so against conservation and the environment? Publix actually thanks customers when they bring their own bags. I have been getting my groceries delivered for months and I am overrun with plastic bags.
I also have encountered two major glitches over the last four months. The first was that I couldn’t place an delivery order but I could place an express delivery. That took a month to resolve and customer service never notified me that the problem was fixed. Now for the last two weeks when I try to check out, I get a pop up that says I need a minimum order of $35 even though my order is over $35. Customer service is absolutely no help...use another browser, another device or do some troubleshooting. I found a way to get around it, but what an aggravation. I don’t plan on renewing this service..Version: 21.5.5
Use all the time, app can only be as good as employeesApp is great and as disabled person, I have groceries delivered weekly. When delivery drivers don’t show up to store for pick ups, which happens, I realize that. Walmart does not let us know. Happened a couple times and called store numerous times those days to try to find out where or if delivery will happen. They don’t even bother to inform us. I hate calling Walmart it is like pulling teeth. That is very poor service on stores part. They say they have no control over the company that has the drivers. Bull, I am so tired of hearing that, they hired the company so stop passing the buck Walmart. Almost lost a 1500 dollar a month customers in a household with three adults that shop at walmart. My son signed up for free trial on delivery and his very first delivery never happened. Had to pick it up at 7:30 at night. He is not impressed and is canceling his trial. The app is good, butWalmart associates need to be more customer friendly. App and walmart go together. WHAT HAPPENED TO CUSTOMER SERVICE, EVERYWHERE ? It hardly exists anymore. If Walmart customer service was as good as this app, it would be great. Drivers are a plus.Version: 20.41.4
Why fix something that isn’t brokeI hate the new update. I for the life of me have a hard time trying to change the store location (still haven’t figured it out). When I scan the price of an item I know is on either rollback or clearance the app shows the regular price regardless and sometimes on clearance items don’t show the price at all. I like how on target and Kroger you can make a grocery list and shop from that list on your app. I don’t see that option on the Walmart app. When I go to use the price checker it you always have to tap “got it” on the screen before you can scan anything. Like why do I have to read your message about “shopping smart with scanner” every single time? The app was fine the way it was. I don’t even do these app reviews but I felt kinda strongly about them changing the app because when I do shop there I always use the app. Only reason I gave it a 3star was because the convenience of Walmart pay. I wish I could still get my paper receipt when I use Walmart pay as well. At least there should be an option whether or not the customer wants it printed. I use rebate apps and often need my receipt. I also think you all should consider letting your customers use apple like most stores. Maybe then I would at least be able to get my receipt printed.Version: 21.22
Don’t fall for “2 day shipping” or savings catcherLoved this app and Walmart. But a couple of the main things I liked have actually changed for the worse.
First is the savings catcher. I’ve been using it for years. Matches the sale prices at other stores and puts them on a digital Walmart card for you. You used to be able to scan your receipt. But now they will only do it if you used Walmart pay and paid through the app. And Walmart pay has its own issues. First it’s slow and customers behind me in line tend to think I’m just playing on my phone. Even some of the cashiers don’t seem to understand. And sometimes I want cash back which doesn’t seem to be an option on Walmart pay.
Next is their 2 day shipping. Things used to show up in the promised 2 days. But the last two things I’ve ordered have taken 4 days on one and 2 weeks on another. They are only counting actual transit time. NOT processing time! It’s not 2 day until Fed Ex actually receives it from Walmart. And both my items were sold shipped by Walmart. And both said 2 day shipping. And both promised a delivery date in 2 days before I hit the pay button. Then magically the date changes to four days or beyond. Keep that in mind for gifts. If it’s gonna take a week or so that’s fine. Just be upfront about it..Version: 18.20.3
Increasingly inaccurateI loved the app in its early days. I liked that I could look up what I needed and see exactly where it was, and I didn’t have to track down an employee who may or may not be familiar with the thing I was looking for. I also liked that I could check before I even went to the store to see if they carried something. That helped my avoid more than one wasted trip.
Now I find it increasingly inaccurate. The location of many things isn’t listed, and for those that are it’s wrong more often than not. Granted, my store has just undergone renovation, so I do understand that some things are in a different place than they were before and that it takes time to update that in the system. My biggest issue though is with the accuracy of the listings for what’s in the store and what’s not. I don’t trust it at all now. I can be standing in front of an item, looking at it on the shelf, and the app says it’s not available in store.
Not being able to list exactly where something is soon after a renovation is one thing. But I see no reason why they can’t accurately state what they’ve got in the store. This is a huge frustration, especially when everybody’s telling you not to go out unless necessary and to spend as little time out as possible..Version: 20.19
Final Invoice Lacks DetailsAfter reading and re-reading the information on the invoice that is presented right before you submit the order, I still cannot discover whether the order I’ve placed is for white picture frames (what I selected) or for black frames (pictured on the product icon in checkout.). In addition, it was hard to find the color of the frame in the original product description. It was buried at the bottom of a menu that was buried at the bottom of the listing.
Walmart doesn’t seem particularly interested in communicating with customers about what they are selecting or purchasing. I shouldn’t have to wade through multiple screens of ads for other products in order to see the basic details of the product I’m looking at. I shouldn’t have to cross my fingers and hope that the product I selected is the product that I’ll receive.
News flash: user experience with your website *will* affect willingness to purchase from Walmart again—in person or online. I’ve already cut my purchasing at Walmart by about 75% because of the need to ship online during the Covid crisis and because this website makes it ridiculously difficult to find or verify product details. Guess where I’m not shopping now in person unless I’m desperate?.Version: 21.12.2
I love Walmart... ButI absolutely love Walmart, I really do feel like they go beyond for their customers as a company especially in these hard times. I especially appreciate the drive-up grocery pick up and I SUPER appreciate when they added ebt as an optional payment method.
The only problem is when using the ebt card on the app I get so many error messages saying “sorry something went wrong, try later”. When the grocery section was on its own app (orange one) this was never a problem. It also seemed to be fixed a few weeks ago because that error message stopped popping up and payment would go through first try. But all of a sudden again it’s not working. Before it worked but after trying 10+ times. Unfortunately starting yesterday it has not worked at all for me. Tried so many times. Decided to go to store but it was extremely packed and I have 3 small children so decided not to go in. Was going to do frys but they have no open slots for tomorrow. Tried Walmart again and still not working.
Please fix! This momma really needs it. A suggestion is have the option to pay at the store with ebt card like before if having technical problems in app..Version: 20.27
Walmart Plus featureI had no issue with the app and the Walmart plus feature for a while. Until I noticed an update and tried using the pick up and delivery option for groceries to be delivered to me. There I was at check out ready to edit all the substitution for the items in my cart if they were unavailable. When I saw there was no longer an option to physically choose my own substitutions anymore. Yes there was an option to “allow” for substitutions. But it seems the shopper would choose my substituted item. Instead of allowing my to choose what I wanted to be substituted for. There used to be a way that I could go through each item and choose what I wanted to substituted the item for. Now after the update it looks like I have to let you guys choose what to substitute the item for. The description said “You’ll get an item that’s as good or better at no extra cost” but I don’t trust Someone else to make that call on my behalf. It was much better when I was able to choose my own substitution. I immediately closed the app and decided to head to the store in person later. (Am I wrong about this update? Because it doesn’t able to let me choose anymore) Thank you and good day.Version: 21.18.2
Please add option to remove neighborhood markets.First off, I love Walmart plus. Love it. I order something almost every day to be delivered. When it routes my store as the super center it’s amazing. I can get anything delivered. Socks, pots and pans, pajamas. You name it.
My cart is usually full of “non grocery” items. Well, 50% of the time it will route me as the delivery to come from the neighborhood market and not the super center and removes all the items not in stock at the grocery only location. In Dallas you can get groceries delivered from anyone and what set Walmart apart is being able to get non-food items. I have chatted in and called in. They can see where two different stores are delivering my items. A super center and a neighborhood market. If a super center can deliver it, it should always go to a super center. I don’t care if I have to wait an extra day but I don’t want only groceries delivered. It’s hit or miss. To see where it will come from I do a search of “towels”. If something comes up I know I’ll be getting it from the super center. If “no product found” it has me at the neighborhood market and I do not place the order. But sometimes it switches me at the end of the order!
Please allow a super center only option..Version: 20.42
Review of Walmart store app.When I first logged on to the Walmart site, I was very impressed by the way it was organized, and by it’s -initial- ease of use. My initial thought was that I had found a fast easy way of buying from you guys versus having to drive all the way to your local store each time I wanted to simply pick up a few items. This situation changed when I was ready to check out. When I tried to check out, it kept kicking me out of the payment portion for no apparent reason. I do not know why it took me -4- separate times trying to use the payment option before it FINALLY actually worked correctly, and placed my order. I followed the payment instructions correct each time. I will tell you that the good initial impression I had of your site went right down the tubes as I had to enter, renter all the same payment options and information for a total of 4 separate occasions before it actually worked correctly. While I freely admit I’m no computer whiz, there was NO reason to have to go through the hassle of reentering all the payment info for 4 complete and separate times. I don’t know what the problem was, but I HIGHLY suggest that you get your computer support people on it and GET IT FIXED!.Version: 21.11.2
Mildly confusing app with jarring vibrationsEvery time it opens, it presents a modal interface asking if I’d like to shop pickup & delivery or Walmart dot com. This is a terrible design because it corners me into making a decision & puts me 1 step away from the app whenever I want to use it. Also this choice doesn’t even make sense. I frequently look up isle numbers, so logically, I’d choose pickup & delivery because that option is more closely related to a physical store, right? NO. As far as I can tell, the only way to look up aisle numbers is by picking Walmart dot com & using the “at my store” section of search.
Also this app’s misuse of vibration is uncomfortable & frequently jarring. This app does not have any of the little pleasant vibrations scattered throughout the system. Instead, it always uses inappropriately strong vibrations. These vibrations are frequently in places they shouldn’t be. I can almost see the developer’s intent here, but IN-APP NOTIFICATIONS DO NOT DESERVE VIBRATIONS. In-app vibrations should be directly tied to user interaction. For in-app notifications, the visual is enough, but I suppose that if you really wanted, you could get away with adding a vibration no stronger than that of the balloons iMessage effect. Please review the HIG regarding vibration..Version: 21.12.1
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