LA Fitness Mobile Customer ServiceFitness International, LLC

LA Fitness Mobile Customer Service

  1. LA Fitness Mobile Customer Service
  2. LA Fitness Mobile App Comments & Reviews (2024)
  3. LA Fitness Mobile iPhone Images

LA Fitness wants you to “exercise your options” and maximize your fitness opportunities, and this complimentary application helps you stay connected to LA Fitness no matter where you are.

- Check-in to the club using the Mobile Membership Card option
- Find Clubs and Classes
- Create quick access to your Favorite Clubs, Classes, and Instructors
- Book Personal Training sessions
- Reserve Racquetball/Squash courts
- Review your Check-in History, and much more.

The LA Fitness App supports Apple Watch. You can access your Mobile Membership Card, Favorites and Check-in History directly from your Apple Watch.

LA Fitness Mobile App Comments & Reviews

LA Fitness Mobile Positive Reviews

I don’t like the update.I’m not sure when the last update was on this app. I haven’t been using it ever since LA fitness was shut down temporarily. I remember before everything happened, this app worked beautifully. I would be near a gym and it would ask me if I would like to open up my membership card. Now, when I click on mobile membership card on the three dotted line on the left, it says I need to go to a club to activate it or when I click on the button to sign in really quickly, before I’m even near the gym (it didn’t do this before) it says to be 500 feet near the gym. When I am at the gym and ready to be scanned, it said the account was on another device. (I’ve never used my account on another device nor did I ever give my information to another person.) so I would really appreciate it if you guys could help me out with that issue. I’m not sure if it’s an update or what it is, it’s just really frustrating having to give my number out loud all the time. Thank you..Version: 4.1.6

It's getting betterHere are the problems. 1. The home button. It should be on the bottom right. Some of us have large iphones and when we're checking in, we want to get to the home page so that we could click on the membership card and check in. The way it is now, the home button only appears on the top right if you're more than one page away. It's a waste of time to pull up the app only to find out that you're not on the front page and the inconveniently placed button is not existent and you now have to use your other hand in order to press back so that you could get to your membership card. 2. Instructor photos are missing. I'm in South Bay CA and NONE of the class instructors have their photos up. The trainers have their photos, members have photos, management has their photos. However, the lack of photos for the class instructors really makes me feel like LA Fitness doesn't give a huge crap about the user experience..Version: 3.6.2

MemberFirst of all, this is not a gym. This is far more than the average gym where you perform on average cardio machines, having limited weight machines and free weights, not to mention the availability of a limited amount. Who else has a larger array of your cardio and weight lifting equipment, not to mention the full basketball court, racket ball courts, a full size pool for laps, a sauna, a jacuzzi, child care, spin classes, and too many other areas to mention. LA Fitness is a full service health and body fitness facility. It is what you need if you are looking for all around fitness. I have been a member for over 9 months, and I have found a place, a home, that fits my needs. I’ll soon be 60 years of age, and I have a lot to live for. Try it, you won’t be disappointed..Version: 3.8.8

Great AppI’m not sure what all these negative reviews are for but this is the first app I took the liberty of writing a review for..... I had no problem entering my member idea in the app for scanning... it even allowed me to edit my membership info from the app.. I giggled when I saw my old picture from 2015... classes are easy to find, the layout is very neat. I can add the class to my calendar just by selecting the time. It also shows me all the days I went to the gym.... only one thing, I do think the scanner should be in front somewhere, but everything else is on point. A little suggestion that would make this app even more great is if I can use some kind of calorie counter in it, or it can interact with my Apple Watch.... that would be awesome!!!.Version: 3.7.8

App looks a bit outdated & way to improveApp could look better and work more functionally. I think when I used to go to Planet Fitness their app looked more updated and matched the brand. Additionally, they should also add an option to view classes by time instead of just by gym or class type. This is better for me because I look at going to the gym based on when I have some time with a 6 month old. Essentially, I’d be like oh let me see what classes are available at 11am in the 5 nearest gyms to me. Because some locations don’t have 11am classes and some do but I just don’t that class itself. Right now, I have to go through each location nearest to me to see which ones they have at 11am..Version: 4.4.0

Unwilling participantI am writing a review of this app because I'm avoiding emptying my dishwasher. Thanks app. I am using the app, however because I have no other way to get into my club. Some desktop website related glitch left me with a tag that wouldn't work. So I got a number written on a piece of paper transferring me the information of my true tag number which I would have to enter into this app if I wanted to gain access to the club again. So I am not using the app because it is a beautiful work of art free from bugs and with excellent graphic design. No. I am using this silly app because I have no other way to enter club pay to train at. I imagine I will be able to use the app but I write software for a living. The app could use an update. It's kind of disgusting but it works usually..Version: 3.6.0

New App is improvedThe older version of this app had some problems, mostly with reserving a class. They came out with a revised app which fixed the problem. I don't think there is anything wrong with LAF gyms. Some people who have no experience going to a gym, seem to think it's a luxury spa for themselves. Gyms are for people who work out hard, sweat, use the locker room, and come back the next day and do it all over again. Of course the gym might smell a little bit, this isn't a five-star hotel you're reviewing... LA Fitness is a decent gym for the money and offers way more features than the competition does, like racquetball, basketball, and swimming to name a few....Version: 4.4.3

GPS fixed after delete and reinstall!UPDATE - Like several others my GPS had stopped working after upgrading to a new phone XS. Wasn’t sure if it was the phone or an app upgrade. Anyway I decided to delete the app, turn off the phone and back on, and reinstall the app. Like magic everything is back working! Happy user once again. Like several others, the GPS has stopped working for me after about 1 1/2 years of not having any problems. Membership card only functions. Can’t find the la club that I’m physically at. NO clubs or classes can be found so none listed which is a pain. PLEASE FIX SOON!!.Version: 3.8.9

Good for checking inI find the app easy to use for checking in. I like that it tells who the instructor is for the classes and lists substitutes when applicable. I have found that my check in days are not always showing up in the app. My biggest complaint is that I go to the same location every day. When I want to look up the class schedule for my location I have to choose it from a map or list. It should allow me to set a default location that comes up and shows the class list. When I want to see other locations is I could then see the map or list. Every time I want to see the class schedule I have to go through the map and pick my location..Version: 3.8.3

ClutteredThe home page is cluttered and not super user friendly. There are too many things doing on, and the only contrast there are the gray lines. Also the icons in the boxes should be bigger. It’s hard to quickly distinguish which button I’m supposed to press to check-in when I have to read half the buttons. I feel like that should be the most prominent thing. It’s also a bit slow to open the membership card. I tend to open it in the parking lot so it has that 10-30 sec it takes me to get to the front desk for it to load. I like the information it has about each club in the area, but it could use some UX/UI TLC..Version: 4.3.7

No Fox News???If you google “Foxnews, LA Fitness” you’ll notice many people complaining about the lack of CHOICE when it comes to watching news on the treadmills or other machines. I noticed it but I hope it’s changed by now. I want to rejoin LA Fitness after being away from it the last 2 very busy years. I don’t go to the gym to watch tv of course but when on a treadmill or elliptical I do get bored or I get curious about a current event or whatever and I would simply like the CHOICE to watch Foxnews as I simply prefer them to the others..Version: 3.6.0

I LOVE Aqua Fit classes at LA fitness but my favorite class is with Ashley W.She’s cute, she’s real, she personable, she’s fun. She makes us work as hard as we want. We have bonded as a class and we look forward to coming to exercise together. even if we are stared at through the glass. I think other members are jealous. I’ve been a member of other gyms. This feels different when you connect with an instructor and she helps you connect with the other members of the class you enjoy your workout, tell friends and continue to come..Version: 3.8.7

Adding a Calendar?I was wondering when is La Fitness going to show you a calendar with all your check ins? I previously was attending a different Gym where they tracked all your visits and I feel like it was a great detail. I understand a lot of people don't want to be tracked but it would be a great option to give to customers. I understand this is just an opinion but hey it always feels good to see how consistent one can be, especially when you see it visually..Version: 4.3.6

It’s just OKIt is an OK app for what it is suppose to do. Nothing great. It does have your membership card so you just show your opened phone app as you enter. There is no way to add your photo mine is blank. If I was dishonest don’t know what would keep me from giving my phone to someone else to use to get in and use gym. No picture to ID me. Other than that it is what it is. You can book training if you so choose, book racket ball courts etc. find the class schedules and sign up. So, all in all it does what it is meant to do..Version: 3.8.3

Needs more time/investment put into itIt’s a great feature to not have to carry around your membership card and just scan via your phone. Also being able to stay up to date on class schedules is nice, but the app itself is quite buggy and a lot of time pressing on a certain drop down doesn’t work or it’ll close the app down after trying multiple times. A big company like this should consider this a long term investment and put more effort into the app, there’s a lot of potential not being taken into consideration..Version: 4.0.8

In app reviewsI would like to see a change in the app. In addition, create a place inside the la fitness app for customers and consumers to rate and comment about each la fitness branches. Being that i work in others states and cities, I do not always have the time to stop and chat about that particular branch. It is imperative and efficient to rate and comment each and every branch individually. I should not have to comment on the google play store to get heard. SOME MATTERS SHOULD BE TALKED ABOUT AND DEALT WITH IN HOUSE..Version: 3.8.6

Schedule view and filter suggestionsIt would be nice if the schedule already appears for your favorite club, instead having to select the location every time you are checking the schedule. Other suggestion is to add filters to schedule view, for example filtering to see only class in the evening, or early morning. Another minor suggestion: maybe would be easier seeing the membership card just going doing the first screen (down the buttons), without having to find/press any button..Version: 3.8.3

So much betterThe new update of this app makes it so seamless, checking in from the parking lot (contactless check-in), class scheduling, they even have a feature were you can give friends or family 2 week memberships to LA for FREE through the app! Definitely a 5 star app and I appreciate them fixing minor issues in the past for an over all better experience with my membership..Version: 4.2.1

People need to learn to readI keep seeing people complain that once they use their phone to show their membership card, that their cards no longer works. Can you people not read?? When you click on membership card on the app, it tells you that your card will only be linked to one device. And that your plastic tag WILL NO LONGER WORK!!! Don't complain about something, if you don't take the time to read what the app says..Version: 3.6.0

Good functionality, plenty of room to grow/improveThe app works well on my iPhone and seems to accurately list the club class schedule and trainer availability. The UI is pretty basic, it could definitely look more slick and up-to-date, but it does work well and is fairly self explanatory. It would be great if the app offered some integration with other popular fitness apps like FitBit and My Fitness Pal - I believe a lot of the more popular apps have APIs for this purpose..Version: 4.1.1

Studio ZoneIt disappeared! Want it back !.Version: 3.6.2

IWatch integration is poorIt needs better integration to keep the watch on when we scan the code. Otherwise the app is fine..Version: 4.4.3

Good appWorks great.Version: 4.4.2

Interface needs a refreshIt does what it’s intended for (checking in, tracking workouts, viewing classes) but the app really needs to be updated, it looks like it’s still in beta..Version: 4.4.2

Awesome cleaning crewCleaning crew at Vaughan (Bathurst and ratherford) location is very friendly and does a great job. Keep up the good work.Version: 4.3.7

Ok but still needs improvementsThe app has come a long way. Some suggestions: - have club hours on the app and keep them updated - have notifications specific to your club eg. If the pool is closed notify us via the app. I shouldn’t have to get to the pool door to find out - Apple Watch compatibility - ability to report cleanliness and maintenance issues - real time capacity estimation so you can decide if you want to go now or later when it’s less busy (like Google estimates).Version: 4.3.7

Fantastic interfaceEasy to use, easy to check in..Version: 4.3.5

Works just finePeople expect the world in a hand basket…the app works just fine. Maybe keep thinking of fresh ideas to make the app fun and easy to use but it’s working out fine for me so far..Version: 4.3.3

Little help for everyone.If you’re reading this. The best way to get a time is to pull up exact time by second and push refresh exactly the second it turns 6:00PM(for me) Also I believe the system hasn’t accounted for the time change and is still resetting an hour earlier :) good luck!!.Version: 4.2.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.4.4


What do you think LA Fitness Mobile ios app? Can you share your thoughts and app experiences with other peoples?

Please wait! Facebook comments loading...

LA Fitness Mobile iPhone Images
  • LA Fitness Mobile iphone image 1
  • LA Fitness Mobile iphone image 2
  • LA Fitness Mobile iphone image 3
  • LA Fitness Mobile iphone image 4