Hulu: Stream movies & TV shows Customer ServiceHulu, LLC

Hulu: Stream Movies & TV Shows Customer Service

With Hulu you can watch thousands of TV shows and movies, exclusive Originals, past seasons, current episodes, and more.

If you're an existing Hulu subscriber, you have the option to watch Live TV for sports, news, and can’t-miss events on the device of your choice. That means you can enjoy all your TV in one place with a personalized plan that works for you—Hulu, Hulu (No Ads), or Hulu +Live TV*.

*Regional restrictions, blackouts and additional terms apply.

Stream movies, discover new shows, and more. Here’s what you have access to on all Hulu plans:

• A curated TV experience—get personalized recommendations every time you watch
• Personalized profiles—create up to 6 profiles so everyone can keep track of their shows, movies, networks, and more
• My Stuff—track your favorites by adding shows, networks, and movies for quick access across your devices
• Watch at home or on the go—all on your TV, smartphone, or tablet
• Premium networks—Get networks including HBO®, SHOWTIME®, CINEMAX®, and STARZ® for an additional monthly subscription fee

Our ad-supported plan lets you browse the largest streaming library. Stream over 85,000 episodes of the shows you love or haven’t yet discovered. Find classic hits like Seinfeld and The Golden Girls. Discover today’s most popular shows like This is Us and The Good Doctor. Get exclusive Originals from Emmy® winner The Handmaid’s Tale to the Stephen King-inspired Castle Rock, or The Act, starring Emmy® winner Patricia Arquette.

Hulu (No Ads)

This plan gives you everything you get with the Hulu plan in an ad-free* experience. *There are a few shows in our streaming library that are not included in Hulu (No Ads) due to streaming rights. Episodes of those shows will stream uninterrupted — there will just be a quick ad before and after each video. Plus, you can download from thousands of titles to watch offline.*

*Select content available for download.

Hulu + Live TV

Watch live and on-demand TV from 60+ top channels, including sports, news, and more. Plus, get unlimited access to the entire Hulu streaming library through our ad-supported plan.

Hulu + Live TV plan only available on Apple TV Gen. 4, iPod Touch Gen. 6, 4K Apple TV, or iPhone/iPad running iOS12 or later.

Download the Hulu app and start watching today.

You’ll be charged as a recurring transaction through your iTunes account starting at the end of your free trial (unless you cancel during the free trial). Payment automatically renews unless you cancel your account at least 24 hours before the end of the current subscription month. You can manage your subscription, cancel anytime, or turn off auto-renewal by accessing your iTunes account. Hulu is available to U.S. customers only.

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This app features third party software which allows you to contribute to measurement statistics (e.g., Nielsen’s TV Ratings). To learn more about digital measurement products and your choices in regard to them, including opting out, please visit our privacy policy. Please see http://www.nielsen.com/digitalprivacy for more information about Nielsen measurement.

We may work with mobile advertising companies to help deliver online and in-app advertisements tailored to your interests based on your activities on our website and apps and on other, unaffiliated websites and apps. To learn more, visit www.aboutads.info. To opt-out of online interest-based advertising, visit www.aboutads.info/choices. To opt-out of cross-app advertising, download the App Choices app at www.aboutads.info/appchoices. Hulu is committed to complying with the DAA’s Self-Regulatory Principles for Online Behavioral Advertising and the DAA’s Application of Self-Regulatory Principles for the Mobile Environment.

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Hulu: Stream movies & TV shows App Comments & Reviews

Hulu: Stream movies & TV shows Positive Reviews

Goodnuf, but want more.I like the new layout. It’s easy to see him swipe through things. That said I don’t coming to contact with things that are outside the normal suggestions as often. That’s both good and bad, because I’m not exposed to some of what’s available Biggest concern is that after I’m done playing something the next thing auto plays and adds itself to my keep watching list. There are four things show up on my keep watching list that I don’t even want. I have to keep removing them, and they track my progress. This is a real issue because I’ve never watched these things on my own, and they usually play if I fell asleep or left it running for some reason.Version: 5.34

Grayed out?I like this app a lot. A show I’ve been meaning to rewatch is on it and has all seasons. There’s only a few things I question, and first, is that sometimes it lags and when it comes back the subtitles are on. When I go to the cog button to turn them off, it tells me that they’re not on, that they’re default subtitles and I can’t turn them off. It says “not available” in grayed out font and the button isn’t even green like “on”, yet they are on and I don’t know how to turn them off when everything is grayed out. Normally I don’t have a problem with captions, but for watching on my iPhone, they’re really distracting. Only thing I can do is exit and swipe out of the app completely and wait a bit before opening it back up. Another thing I don’t get is when I turn my phone sideways, in order to pause my show, I have to turn my phone so it’s vertical again bc the ⏪▶️⏩ buttons don’t work when my phone is horizontal, which is strange. I can’t pause or play it, or go back or forward with my phone sideways. I have to put my phone back upright and then pause/play/ffw or rewind it. But other than that it’s a great app, and I’m happy I can rewatch my show..Version: 7.13

Ads and another problemHello, the sheer amount of ads are annoying. One in the beginning 1-2 in the middle, and another at the end. I’m fine with ads but when they’re unskippable and a minute and a half long I’m really annoyed. Not to mention there’s no skip intro button. Don’t get me wrong, I love the anime intros but sometimes I just wanna get straight into the episode. The last thing I will be mentioning here is the fact that some shows don’t have all the episodes and/or seasons. Haikyuu has more than 2 seasons and I am fully aware of that, Hunter X Hunter has more than 2 seasons. Please, for the love of god add more episodes to the shows. It really bothers me when I’m left on a cliff hanger waiting for another episode to be released. I just wanna see how it all ends and not be left on one of the most annoying things viewers have experienced, a cliff hanger. And why leave us on a cliffhanger just when it gets interesting? I want to see more of the Ant arc. In Hunter X Hunter and the scene where Tendou sings in Haikyuu. This is irrelevant but yes, I do watch more than Haikyuu and Hunter X Hunter. This is all I have to say (so far) I really do hope this review gets through since most of mine don’t. Thanks..Version: 7.17.1

Choose WiselyWhatever you do, pick the plan you want from the get go. Do not try to change your plan after the fact. It doesn’t work. You will have to cancel your subscription and wait for its termination date - one month later. I didn’t think I minded having ads and then it hits you with these gross 70 second ads. I can’t watch those every 5-8 minutes when I’m just trying to enjoy a show. So I tried to change to the Hulu(no ads) plan but it won’t let me until my old plan terminates. So I tried making another account. Didn’t work; it recognizes that you have another account and says, “would you like to sign in with this one?”. When you hit no it doesn’t go through with the new account and if you hit yes, you weren’t making a new account to begin with. I’ve had this app for maybe an hour and already a huge turnoff. 3/5: the video quality was good in the 5-8 minutes I could stand watching. But most everything else is maddening..Version: 6.1

Brand new customerOmg, not political ads! I am a brand-new customer. I took advantage of the $0.99 offer for a year. So far I am quite happy with the service except for one thing. I don’t have a problem with the commercials since I knew it would happen due to the offer price. What I don’t like is the same commercials over and over again. It seems like when watching a program with several episodes, there is a repetition of ads which is, quite honestly, not going to get me out there for those products. There are a few older dramas (and probably sitcoms that aren’t already in syndication) that I would like to watch, namely “Cold Case,” “Boston Public,” “Falcon Crest,” and “Picket Fences.” I’m sure that there are more, but I cannot come up with them at this time. I’ll keep watching. The old shows are usually much better than the reality shows like the Kardashians and Real Housewives that are on now..Version: 5.34

Worst streaming app by farI should not have to login every time I open the app… Even seconds later after I navigate out of it, when I go back it says there was an error and I need to login again. I still do not like how new shows do not always pop up to the front of my queue. There might be a show that I’m just not in the mood to watch and there are a couple of unwatched episodes… And that stays at the top of my queue. That’s fine until something else new or comes along it should bump it down. I was just getting used to the moronic layouts when all of these other things start happening, I thought we’ll maybe it’s because it’s not an updated app. So I cannot hear only time it just update it. Is there no quality assurance checks before and after you get released? Is there no focus group? Is there no research of what other streaming apps are doing and doing well?.Version: 5.24

Commercial overloadI really like the app but two things turn me off about it. The first is that when picking a show they play too many commercials. Once you pick a show they play 90 secs of commercials, then they play the opening credits for your show. Then they play another set of commercials before playing the show. Then they play 2 more sets of commercials during a show that is only 22-25 mins. After the show is over they play another set of commercials before and after closing credits. I know that it is only 90secs but this adds up and makes me disinterested in watching any shows. The other feature I dislike is that when trying to watch “live tv” even when you pick that option they will make you watch the show from the beginning. Then you have to fast forward to live tv, after watching commercials of course......Version: 6.6.2

Amazing AppI find this an amazing app and do not understand why there are so many bad reviews. There are tons of shows to watch of many different genres Cartoons, Dramas, Action, Comedy and so much more. I’m sorry if you didn’t choose the right plan. There have been no troubles for me except one thing for kids I find it annoying that you can’t select a age until 13 my 10 year old can only watch shows for little kids and has been begging me to let her have TV-14 but that has inappropriate content for her. So please please make you be able to do different age ratings for kids under 13 such as TV-Y, TV-Y7, TV-G, and TV-PG. I find this a problem because my daughter can only watch kid shows. I also caught my 4 year old watching sailor moon and I am positive this is not age appropriate for her. PLEASE CHANGE THIS..Version: 7.7

SO MANY GLITCHES!Great app, but there are a lot of bugs that need to me fixed. First off, the skip, I tried to resume an episode I was watching and every time I would go to skip back to where I was, it would restart the episode. Also, the ad problem needs to be fixed, it keeps playing the ads, then replaying them. Like it would have the ads run as normal, then replay them for no reason. Also there needs to be an easier way to change plans. Skipping is rather annoying as well because every time I skip forward or back it sends me back to where I was! It has even started to black out my screen at certain points in movies and TV shows. I’m very upset about this because all I want to do is watch a show, and it won’t let me! Please fix all of this!.Version: 7.0

Well made app for the most partFor a mobile app it’s done quite nice, in my opinion easier and quicker to use than something like the mobile Netflix app. However there are some strange caveats. The app sometimes whites out (on my home screen the app will be there but the logo disappears and I can’t even load the app by clicking on it). This usually resolves itself after a bit. This is the only app I have that exhibits this behavior. Additionally, if you’re watching a show and lose internet connection, especially during an ad, the episode might start from the beginning when you get back to a good connection. It’s happened to me once and I’ll see if it happens again. Other than those two bugs it’s been a pretty smooth experience..Version: 7.3

Crashes and requires reinstalling after every updatesI always know when there has been an update because the app never fails to crash mid-episode after one. The worse part is that it usually crashes right after a commercial break so when I get the app back up and running and resume the episode I have to sit through another minute of the same commercials. Simply closing the app after an update does not fix the problem. It requires me to delete the app from my device and reinstall. It’s ridiculously inconvenient and annoying. Please fix this. If I didn’t get such a good deal on my subscription, I probably would have cancelled it because of this issue. Besides this inconvenience every two weeks to a month the app does what it needs to do and is easy to navigate..Version: 7.3

Horrible streaming/improved but still issues$15 a month for no commercials. Yet my video stops multiple times to tell me, Sorry, an error has occurred while streaming this video. We apologize for any inconvenience. Yeah thanks. It also doesn't resume videos from all devices. Save your money and skip unless you're desperate. Update: streaming is better now but there are still issues with the app. It’s constantly disconnecting from my phone. It still plays on the tv but I have reconnected to pause etc. other super annoying thing, once you’re show is finished it auto plays suggested shows not in your queue. This is super annoying when it’s a show you don’t want to watch. It used to skip to something in your queue which makes sense. Suggested shows should be somewhere else..Version: 6.15

Need to make it more compatible with iPhone XBesides everyone’s concern about the sensitivity on the rewind and forward, which I agree is soooooo frustrating, I just got the iPhone X and some shows don’t take up the full screen of the phone which is the whole point of the phone! The shows need to expand through the whole screen. also it would be very helpful if they could but the time as well on the iPhone 7 when you tapped of the screen you would see the time come down and now I have to click out of the app to see what time it is and that’s frustrating as well... I know it’s a process and you’re trying i hope my suggestions help!.Version: 5.12

Good! But, a few issuesI do not like the user interface set up all that much. For example, let’s say I just watched a series. I close app then re-open it at a later time. I expect to have that series somewhere on my dashboard but it’s not. In fact I typically have to retype it in the search box just to find it again. Second, I’m watching a show and I click to go to new episode; however, the GUI is gone! No play, backwards, forward, pause, scroll bar...nothing but an “X.” I contacted IT support and they didn’t know anything. So, it’s typical that I’ll have to refresh the page or log out and log in five to fifteen times over a few hours. But, in the end for the price and volume of shows it’s worth putting up with the glitches..Version: 5.34

Not showing watchedMany times, I finish an episode with less than a minute left and when I go back to the menu, it says resume episode, then restarts episode. I don’t want to watch it again, I just watched it. I want it to show that I watched it so it is not sitting at the top of my stuff like it is new. Sometimes I will restart the episode, fast forward to the end, then wait for the time to get down to 0 so that hopefully the episode will show as watched, which it doesn’t always do. There are currently 3 shows that I have completely watched, but say resume episode and I don’t know how to get it to acknowledge that I watched it. There must be an easier way! It’s bothersome..Version: 5.36

Can’t play in backgroundI’m not going to say the new update is terrible because I honestly don’t think it is. I however have been annoyed at the fact that the tv shows can not be played in the background on the device. Normally people will listen to music as they use their device. However, for me that is tv shows. Because I have watched this particular show so much I don’t need to physically see it anymore, I have it playing in the background. Like another reviewer said, no one should be expected to stay glued to a show for an extended amount of time. That user wanted PIP and his PIP was revived. Last night even I was able to play in the background starting Saturday the 18th and ending the 19th. Please bring this back or install it if what I was experiencing was a bug. Thank you for you time..Version: 5.12

News subscriberJust switched from sling last weekend so my rating is based on limited experience... So far I’ve found navigating the apps (on my fire stick and the iOS mobile app) to be cumbersome. The live tv controls are nothing like any cable, satellite, or other streaming tv options I have used... the guide is not good and only has next episodes as far future viewing so you have to search if you looking to record something. And going in and out of the guide and watching live tv is nothing short of frustrating to this point. I’m sure it will get easier with repetition but really... my wife will never have it down. And then there’s the no AMC or Paramount channels. The good thing is I can cancel at any time and there is a lot of content so hopefully they can improve the TV guide soon!.Version: 5.53.0

UI suggestions....I can’t say anything about commercials and switching plans because I already have the Ad free version and I have live tv in other means, but, during playback, PLEASE... Make the swipe to rewind/fast forward inactive until one swipes up enough first, or some other gesture to reduce unintentional swipes. I can’t tell you how many times I mess up the playback position while trying to pick up my one iPad without a case or cover because I tap the screen edge then bump the slider significantly. Make the video not pause when going from Picture in Picture back to full screen if it’s already playing. The whole point of going full screen is to continue viewing on the full screen. I know it can be done...competitor apps do it..Version: 6.6.1

Giving 5 because many fixes have been doneFirstly, it’s 5 to try and help weigh in against all the people who complained about losing HDMI because it’s been fixed. And on that note thank god the HDMI lightning connector works again. There was no way I was gonna budge and spring for additional technology when I’m broke A/F all the time. The overall selection seems to be getting more bunk. Maybe start adopting shows like The Last Man on Earth as Netflix has done with Arrested Development for example. That being said I still find shows on here worth the amount I pay for the subscription. Smoothish transitions from episode to episode. I think the forward / backward 10 and 30 seconds is odd I’m used to the 1:1 that most video players use. Lastly I think the selection screen - at least on a mobile device - is too large and requires too much scrolling. Again comparing to Netflix, while browsing you can view several show title cards and multiple categories at once. For the regular streamers that’s great when I’m trying to just generally peruse highlighted shows..Version: 5.30

Lots of content — buggySince your newest update, I have to periodically delete and re-download the app. Otherwise the app will not let me search or watch anything I haven’t downloaded. It behaves as though I don’t have an internet connection, though I clearly do and all of my other streaming services work fine. It works fine after deleting and re-downloading the app. Logging out and signing back in, as well as rebooting my device, doesn’t work. Annoying having to delete and redownload several times a day (don’t judge — I’m on vacation and binging a lot of anime). Good job on the amount of anime you have as well as offering subtitled and dubbed versions of each episode. Otherwise I wouldn’t bother dealing with issues!.Version: 7.15

It’s awesome but has some consOk this app is amazing but here are some cons a lot of the time when I press on the app it just turns off and I tried powering off my phone two times it still didn’t work :( and it sometimes turns off while I’m trying to watch a show and when I go back on it. It also rewinds a bit :(also it needs to add season 2 of 911 :( because if you try watching season 3 with out watching season 2 you will be completely lost:( also sometimes it puts me on a different spot on a episode of a show than where I was on that episode :( but I do like all the variety of shows and movies it has :) although I talked a lot of bad on this review it overall is a amazing at app! And these are just my opinions :3.Version: 7.1.1

App is good but few problemsThe fast forward and rewind should be 10 seconds. when you are watching a show and you want to take a break it should go to my stuff so you can watch it later or resume where you left off. you have the live tv option the bottom of your screen in between my stuff and search. Also you should have a section for stuff that will come out soon so people can have notifications if they like it so when it comes out they could watch it. You should also make it easy for customers to change their plan if they want to in the account section because it is very annoying to have to go from the app to the website..Version: 6.15

Better mobile experience than on home TVThe mobile app is pretty good. Navigation is thoughtful and fairly well-organized. The mobile app also allows you to immediately press an icon in the center of the screen to go straight to the live broadcast instead of starting at the beginning for shows in your recording list. For some strange reason, that button is missing in the Fire tv version of the app. As a result, I have to manually hold the right button to fast forward to get to the live stream. Annoying, and particularly confusing for my elderly relatives who wonder why the show is not live and on a delay. This needs to be more like navigating and consuming on a cable provider (can’t believe I just said that)..Version: 5.51

Great live TV, not the best navigationIt’s a bulky interface that requires too many clicks to achieve what your looking for. This has been a great alternative to Cable, and we’re happy with the quality of streaming, but the guide and actions are not very simple. Would be easier if there are options to go straight to live TV at startup rather than having to go from main menu every time. Better sorting options for the guide would be nice too, like maybe having a favorites sections. They have “news” and “sports” channel guides, but often times they leave off channels that it might not deem in those categories, even if it is. Just needs a little refining for a better experience, but overall it’s better than paying for cable..Version: 5.34

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