Hulu: Stream shows & movies Customer ServiceHulu, LLC

Hulu: Stream Shows & Movies Customer Service

Immerse yourself in your favorite stories with Hulu. Laugh, cry, and stream your way through thousands of TV shows and movies. From award-winning shows and movies to exclusive Originals—your favorite entertainment is only a download away.

Already a subscriber? Level up to enjoy Live TV and the latest sports, news, and events on your favorite devices. You're in control: Hulu has multiple options to personalize a plan that works best for you or your family—Hulu, Hulu (No Ads), or Hulu +Live TV*.

*Regional restrictions, blackouts and additional terms apply.

No matter which plan you choose, Hulu offers:

TV designed for you—Hulu remembers what you watch and gives you personalized recommendations
Separate profiles—create up to 6 profiles so people can watch Hulu the way they want
Track your favorites—save movies or TV to your profile to continue where you left off
Your favorite device, any time—watch on your TV, smartphone, or tablet and don’t miss a beat
Premium networks—forget cable with access to SHOWTIME®, CINEMAX®, and STARZ® for an additional monthly subscription fee

Our ad-supported plan lets you browse our huge streaming library. Stream tons of shows you love or haven’t yet discovered. Discover some of today's most popular shows like This is Us, The Good Doctor, Family Guy, Atlanta, Dave, Bob's Burgers, It's Always Sunny in Philadelphia and much more. Get exclusive Originals from Emmy® winner The Handmaid’s Tale to The Dropout, or The Act, starring Emmy® winner Patricia Arquette.

Hulu (No Ads)
This plan gives you everything you get with the Hulu plan in an ad-free* experience. *There are a few shows in our streaming library that are not included in Hulu (No Ads) due to streaming rights. Episodes of those shows will stream uninterrupted — there will just be a quick ad before and after each video. Plus, you can download thousands of titles to watch offline.*

*Select content available for download.


Hulu + Live TV


Watch live and on-demand TV from 75+ top channels, including sports, news, and more. Plus, get unlimited access to the entire Hulu streaming library through our ad-supported plan.

Hulu + Live TV plan only available on Apple TV Gen. 4, iPod Touch Gen. 6, 4K Apple TV, or iPhone/iPad running iOS12 or later.

Download the Hulu app and start watching today.

You’ll be charged as a recurring transaction through your iTunes account starting at the end of your free trial (unless you cancel during the free trial). Payment automatically renews unless you cancel your account at least 24 hours before the end of the current subscription month. You can manage your subscription, cancel anytime, or turn off auto-renewal by accessing your iTunes account. Hulu is available to U.S. customers only.

Terms of Use: http://www.hulu.com/terms
Privacy Policy: http://www.hulu.com/privacy
Your California Privacy Rights: https://www.hulu.com/ca-privacy-rights
Do Not Sell My Personal Information: https://www.hulu.com/do-not-sell-my-info

This app features third party software which allows you to contribute to measurement statistics (e.g., Nielsen’s TV Ratings). To learn more about digital measurement products and your choices in regard to them, including opting out, please visit our privacy policy. Please see http://www.nielsen.com/digitalprivacy for more information about Nielsen measurement.

We may work with mobile advertising companies to help deliver online and in-app advertisements tailored to your interests based on your activities on our website and apps and on other, unaffiliated websites and apps. To learn more, visit www.aboutads.info. To opt-out of online interest-based advertising, visit www.aboutads.info/choices. To opt-out of cross-app advertising, download the App Choices app at www.aboutads.info/appchoices. Hulu is committed to complying with the DAA’s Self-Regulatory Principles for Online Behavioral Advertising and the DAA’s Application of Self-Regulatory Principles for the Mobile Environment.


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Hulu: Stream shows & movies App Comments & Reviews

Hulu: Stream shows & movies Positive Reviews

Magnificent, better than tinderI haven’t felt more alive in YEARS!! My wife left me recently, leaving me in a pit of utter despair. I’ve just been wandering the streets of London looking for… something… anything… for about two months now. I eventually saved up enough money from guilt tripping strangers and bought a smart phone, hooding it could give me joy. I downloaded app after app, but the deep pit inside of me just grew deeper and deeper, each game and lifestyle app I downloaded seemed to trap a part of my soul inside. Then, as I stood on the precipice of oblivion, about to cast my new phone into the English Channel, I accidentally downloaded this app, and suddenly life just rushed back into me like a big ol’ speedball. Just weeks after getting this app, my life has changed monumentally. I have been knighted by the Queen, and I’m not even British! I’m from New Jersey. I’m also the second richest person in the U.K. now if that’s not enough to make you download this app, then you are truly lost for good. I hope my story will inspire others to download this app and have their lives changed like mine. I LOVE YOU!.Version: 7.44

UghhhWhen you turn your phone upright you see your show plus numerous options underneath you can press to watch another show. This is great in theory, except it is extremely, extremely easy to accidentally hit on a new show when you don’t mean to. So, I am constantly watching a show and my phone turns upright when I move and then I accidentally press on another show. Then my show stops, it starts loading another show, I have to X out of it and start my show again. I have numerous streaming platforms and this is the only one that has this issue. Part of the reason this happens is because the whole screen becomes a button to switch your show. If you could put a smaller play button next to the show options instead of the whole area being the button, it wouldn’t as easy to accidentally start a new show. It is frustrating to constantly have a new show start playing because you picked up your phone and your finger simply touches the screen!!!!! When I am watching a TV show this usually happens 2-5 times per show. Again, I have a lot of steaming apps and this is the only one I have a problem with but the other apps have a different layout that makes it harder to start a new show in the middle of another show. I almost never review anything but really am getting annoyed by this and am hoping you will create a fix for it!!.Version: 7.44

Issues with opening my app since the latest UPDATEMy app literally won’t work at all any more doesn’t even go to load it automatically closes out in the same instant I am trying to go in it literally no next screen shows or anything I mostly use it on my phone so it’s a bummer that there’s nothing I can do to get my app to work so here I am trying to get in the right contact with someone for this issue to be fixed I tried everything possible on my end every other network is working perfectly fine on my phone so I know it’s not my device thank you other than this I haven’t had any issues with the app as long as I’ve been using it that’s why I assume it was the latest update cause it didn’t start happening until then.Version: 7.23

Brand new customerOmg, not political ads! I am a brand-new customer. I took advantage of the $0.99 offer for a year. So far I am quite happy with the service except for one thing. I don’t have a problem with the commercials since I knew it would happen due to the offer price. What I don’t like is the same commercials over and over again. It seems like when watching a program with several episodes, there is a repetition of ads which is, quite honestly, not going to get me out there for those products. There are a few older dramas (and probably sitcoms that aren’t already in syndication) that I would like to watch, namely “Cold Case,” “Boston Public,” “Falcon Crest,” and “Picket Fences.” I’m sure that there are more, but I cannot come up with them at this time. I’ll keep watching. The old shows are usually much better than the reality shows like the Kardashians and Real Housewives that are on now..Version: 5.34

Good app, one complaintI like the app most of the time. It works well, streams well, and is fairly intuitive. My complaint is that in the last few updates, it has gone back and forth in allowing me to “watch” shows minimized while doing other things, and then not. The same app has pretty much always allowed it on my iPad. I enjoy that option. It is nice to multitask (i.e. check weather, reply to texts, read an email) without having to interrupt my live viewing experience. Unfortunately, it has come and gone repeatedly with the last few updates. If everyone doesn’t like it, at least make it an option in the settings/profile for the app..Version: 7.22

Love it but a few problemsHi there for people who read this please do download it even if there are a few problems.(and because of what I say) This app is perfect for me because their is a ton of anime and other shows though I do wish they speak English or Spanish because thats what I understand but other then that it is perfect. NOW THEN THE PROBLEMS. Sometimes the adds are way to long and I sometimes have to take breaks for off the phone because of school and then even after the add it sometimes replays and I don’t want that and when I was trying to watch an anime (Fairytale) it said we are having problems please try to refresh your screen and I did but it kept on saying that. Those are all the problems that I have so please try and fix them I will appreciate it thank you bye and have a nice day..Version: 7.18.1

App almost never starts on the right episodeApp is super annoying! Almost anytime I leave watching a show even for 5 min when the app is still open, it can’t figure out where to restart my show! Almost always plays on an entirely different episode, most of the time 6-7 shows behind where I’m at, even in the middle of a show. I always have to search for the show again and go down the episodes till I find the one with half a bar indicating I’m not finished with that episode. Even clicking on the continue episode doesn’t work and you can’t view the other episodes unless you click on the correct show square since the show comes up in your keep watching and as a show on the homepage, yet keep watching doesn’t allow you to view all episodes. It’s super annoying and makes me want to go back to only Netflix.Version: 7.39.3

Commercial overloadI really like the app but two things turn me off about it. The first is that when picking a show they play too many commercials. Once you pick a show they play 90 secs of commercials, then they play the opening credits for your show. Then they play another set of commercials before playing the show. Then they play 2 more sets of commercials during a show that is only 22-25 mins. After the show is over they play another set of commercials before and after closing credits. I know that it is only 90secs but this adds up and makes me disinterested in watching any shows. The other feature I dislike is that when trying to watch “live tv” even when you pick that option they will make you watch the show from the beginning. Then you have to fast forward to live tv, after watching commercials of course......Version: 6.6.2

Amazing AppI find this an amazing app and do not understand why there are so many bad reviews. There are tons of shows to watch of many different genres Cartoons, Dramas, Action, Comedy and so much more. I’m sorry if you didn’t choose the right plan. There have been no troubles for me except one thing for kids I find it annoying that you can’t select a age until 13 my 10 year old can only watch shows for little kids and has been begging me to let her have TV-14 but that has inappropriate content for her. So please please make you be able to do different age ratings for kids under 13 such as TV-Y, TV-Y7, TV-G, and TV-PG. I find this a problem because my daughter can only watch kid shows. I also caught my 4 year old watching sailor moon and I am positive this is not age appropriate for her. PLEASE CHANGE THIS..Version: 7.7

SO MANY GLITCHES!Great app, but there are a lot of bugs that need to me fixed. First off, the skip, I tried to resume an episode I was watching and every time I would go to skip back to where I was, it would restart the episode. Also, the ad problem needs to be fixed, it keeps playing the ads, then replaying them. Like it would have the ads run as normal, then replay them for no reason. Also there needs to be an easier way to change plans. Skipping is rather annoying as well because every time I skip forward or back it sends me back to where I was! It has even started to black out my screen at certain points in movies and TV shows. I’m very upset about this because all I want to do is watch a show, and it won’t let me! Please fix all of this!.Version: 7.0

Lots of content — buggySince your newest update, I have to periodically delete and re-download the app. Otherwise the app will not let me search or watch anything I haven’t downloaded. It behaves as though I don’t have an internet connection, though I clearly do and all of my other streaming services work fine. It works fine after deleting and re-downloading the app. Logging out and signing back in, as well as rebooting my device, doesn’t work. Annoying having to delete and redownload several times a day (don’t judge — I’m on vacation and binging a lot of anime). Good job on the amount of anime you have as well as offering subtitled and dubbed versions of each episode. Otherwise I wouldn’t bother dealing with issues!.Version: 7.15

As an avid user, here are two suggestions that would make a huge difference for me.1. Add a customizable “skip intro” button for all tv shows/series. Every tv show series’ main page needs an option to set a custom amount of time for the skip feature and also allow adjustments to the button prompt time window. This also would apply for the “play next” button. You can avoid episodes playing the next one too soon for shows with small bits at the end. You should also be able to have multiple segments for shows that play early end credits with scenes after. 2. PLEASE MAKE A CHANGE TO YOUR ADD ON CONTENT! Right now, trying to navigate HBO Max is a nightmare and needs an overhaul ASAP..Version: 7.23.2

Well made app for the most partFor a mobile app it’s done quite nice, in my opinion easier and quicker to use than something like the mobile Netflix app. However there are some strange caveats. The app sometimes whites out (on my home screen the app will be there but the logo disappears and I can’t even load the app by clicking on it). This usually resolves itself after a bit. This is the only app I have that exhibits this behavior. Additionally, if you’re watching a show and lose internet connection, especially during an ad, the episode might start from the beginning when you get back to a good connection. It’s happened to me once and I’ll see if it happens again. Other than those two bugs it’s been a pretty smooth experience..Version: 7.3

It’s a bit tricky with the free trials but overall a quality productThey have their own shows and a couple of movies I might have bought a ticket for when I was younger. I have a gripe though I’d like to see get fixed. The second time I came around to it after using their free trial months before it looked like I could get another one. I would have went with the less expensive of the two options if that wasn’t there. I’d like to see them get a little something for their trouble so I wouldn’t have minded throwing a couple dollars their way but my God man that was a tricky set up. I literally clicked on a sign that said thirty days free seconds before I got hit up with the twelve bucks on my Apple Card..Version: 7.39.3

Crashes and requires reinstalling after every updatesI always know when there has been an update because the app never fails to crash mid-episode after one. The worse part is that it usually crashes right after a commercial break so when I get the app back up and running and resume the episode I have to sit through another minute of the same commercials. Simply closing the app after an update does not fix the problem. It requires me to delete the app from my device and reinstall. It’s ridiculously inconvenient and annoying. Please fix this. If I didn’t get such a good deal on my subscription, I probably would have cancelled it because of this issue. Besides this inconvenience every two weeks to a month the app does what it needs to do and is easy to navigate..Version: 7.3

Horrible streaming/improved but still issues$15 a month for no commercials. Yet my video stops multiple times to tell me, Sorry, an error has occurred while streaming this video. We apologize for any inconvenience. Yeah thanks. It also doesn't resume videos from all devices. Save your money and skip unless you're desperate. Update: streaming is better now but there are still issues with the app. It’s constantly disconnecting from my phone. It still plays on the tv but I have reconnected to pause etc. other super annoying thing, once you’re show is finished it auto plays suggested shows not in your queue. This is super annoying when it’s a show you don’t want to watch. It used to skip to something in your queue which makes sense. Suggested shows should be somewhere else..Version: 6.15

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