Audible: Audio Entertainment Customer Service

Audible: Audio Entertainment Positive Reviews

Some issues but overall worth the priceI love audible, it’s easily my favorite app and really the only reason I use my phone for anything other than communication. The price is more than reasonable, for $15 you get access to a lot of really solid books, plus a credit to use on any book you want, no matter the price. Depending on their age and popularity, some books can be upwards of $30 by themselves, so that’s a pretty sweet deal. Credits carry over and, as long as you keep your membership, they will not expire (if you cancel, be sure to use any left over credits before you do). My only advice is to check the book’s price before you use a credit on it. As I said before, a credit is good for any price book, but that also goes for inexpensive books. They don’t make it easy to see the actual cost, I have to use my phone’s browser because they don’t show you within the app, but there have been books I want that are only $2-3, which would be a total waste of a credit, so I just buy them with my credit card. The only con for me would be (as of December 2022, at least) is the poor compatibility with iOS, you can’t use Siri for any commands other than rewind/play/pause/forward. Since I listen with my AirPods most of the time, it would be nice, but I guess I understand with the whole Alexa vs. Siri war..BenBasilVersion: 3.85.1

Kudos to the developersI’m back to loving the app! My original negative review is below. I got a response from Audible developers who instructed me on how to remove the Alexa button. It was actually very simple, but I couldn’t figure out how before, and had even contacted Audible Help (before I wrote the review) but the rep said Alexa couldn’t be removed. So I’m very happy again with this app. And I’d like the Alexa button if it were in a different location in car mode. Here’s my original review: The new Alexa button is annoying, and frankly, a little dangerous. I used to be able to hit the "rewind" and "bookmark" buttons in car mode without looking down at my screen while driving. Now I have to look at the screen to hit those buttons because otherwise I accidentally hit that HUGE Alexa button at the bottom of the screen. (Which interrupts my book.) Super frustrating. Sure, I could use the Alexa button instead, but it takes longer to hit the button and say "rewind 10 seconds" than just hitting the rewind button like I used to be able to easily do. The Alexa button isn't a bad idea, but why couldn't they have put it somewhere else, and not make it so big? This has ruined the app for me. I sure hope they fix this terrible design in future updates. I’ll gladly change my 2 star rating to a 4 or 5 if they do..Aliboo210Version: 3.87

Born of EarthBy A L. Knorr It was almost a year ago that I read this book, so when I found the opportunity to listen to it on Audible, I jumped at it. I am so glad that I did! With AL Knorr about ready to publish sequels to this book, it was an ideal time to review/listen to it. I have never reread any book as I always then knew what had happened. Life is short and books are many, but as I have aged, l remember only the basics of the story. As I listened to Born of Earth, the vivid writing came to life as if watching a movie and I was in Ireland with Georgie. I was there ten years ago, so pictures were brilliant in my mind of the land and people . i was amazed at how little I remembered of the details which brought the story to life. Listening to the reader was reminiscent of listening to radio stories in my childhood where imagination was able to “see” what was happening. So, I loved every minute of the book as if I had never read it. As Georgie grew to see the Fey and become a Wise, I wished to see Ley lines, and fairy buds, to hear the plants telling of what they can cure, and to sink feet into the earth. To read a story by A L Knorr is to enjoy a well-written book with strong characters, a great plot and a new experience unlike any other. But to listen to that same story is to experience it..Sky78520Version: 3.74

Most used app I have aside from gpsLove this app so much. Had it for years and does not disappoint. Thank you for being here, existing and being in my life. Such a great idea and concept. Sorry it took me so long to rate this amazing app! Get it, you won’t regret it, so many wonderful title and books and not over priced! Update: This is still a great app but it needs to be said that the home tab is waaay too much noise visually speaking. Way too many suggestions and advertised books for an app. It’s not a clean look and honestly it’s ugly. The app needs a more sleek minimalist feel for ease of use. I literally get anxiety seeing the homepage with all the extra books recommendations, catalogues and so forth. When I use the app I just want to get to the point not be defaulted to a crazy looking page foot of book images. Please higher someone to update your app comestically. With the IOS update people are discovering less is more with widgets and less apps. Try to use that same concept, I want to see recommendations make it the last tab not the first. Have the first tab be the library and instead of a line chart of books maybe give the option of line display or chart display, just something more sleek please. Update 03 May 2021: The app skips the audio for some reason and when the screen goes dark it stops playing. Please fix this. This is pretty frustrating and my settings don’t have anything that causes this to happen..Gale22Version: 3.46

EDIT one of my most used apps.EDIT: Thanks so much for the response, team. I updated the app and am so relieved. I can’t tell you how much I was missing listening to my books. So happy it was just a bug! Definitely giving the app 5 stars overall! I LOVE my audiobooks. Audible was one of my very top used apps, as I have a hard time focusing on tasks around the house/work/etc without some sort of sensory input. I have it running almost all the time. The last update ruined the whole app for me. I live way out in the middle of nowhere with no wifi and only the most tenuous connection to the data network. Suddenly, after updating the app, it won’t play any of my DOWNLOADED titles without an internet connection. What the heck is the point of taking up my phone storage space downloading all these books, if I now can’t even play them from my phone?? I am so disappointed, as I can’t listen to any of my favorite books at home anymore because I can’t find a place to connect enough to start the chapter. I know I’m just one random human to a huge corporation, but please, please, please, fix this. I am already missing my books acutely. It’s so disappointing to not be able to play my selection of downloaded books..ProcyonLenVersion: 3.90

Very helpful bookI have been on a mission (I am in my 40’s) to finally learn how to communicate everyday, including having difficult conversations. The author provided so much insight into how I was conditioned to respond in a certain way that has caused the receiver of the message to immediately shut down and become defensive. I listened to this book on my commute to and from work and learned so much that I can apply to everyone I talk to, both personally and professionally. I will admit, as other reviewers have stated, that the author’s voice has a slow dragging pace, so I fixed that by speeding up the audio to 1.2x and this reduced a lot of vocal clicks and made the pace more of a “normal” speaking speed without affecting the author’s message. I personally like hearing books in the author’s own voice as it conveys meaning exactly how author meant to convey the message without interpretation from another speaker (professional narrator or not). To me, hearing from the writer in their voice gives life to the message. I plan to go back and review some key areas which really spoke to me. I recommend this book to anyone, even if they think they know how to communicate. This book changed my life and perspective, and may very well save my marriage..IgctfxtjhbVersion: 3.86

Finding MeViola Davis is incredible!! An incredible actor, person, mentor. I love love love listening to her recant her childhood, her life. The raw truth, the struggles, the pain, tragedy, disappointment, fear. The FORGIVENESS to her abusive dad. I cried a million tears because I was so touched that she was able to build a loving relationship with her dad despite it all……He knew she truly loved him unconditionally and left this life with that knowledge in his soul. It reminded me of my own dad 😭and our relationship. The courage to tell her story the good bad and the ugly. And there were plenty of ugly events that many would not survive. The love for the family despite their short comings. The sincere prayer to God to bring her Julius, the love of her life. Owning her roots and who she is, where she came from and where she is now. Not forgetting any of it. Ohhhhh, the trip to Africa. Gaining affirmation from the Mother Land that she is SOMEBODY…that we are all somebody and figuring out who that somebody is in this cruel world and taking a dignified stand. Standing tall as a beautiful, dark skinned sister, beautiful inside and out!! What an inspiration. Viola stated “The Purpose of Life is to Live It”. I’m so very inspired to live my life to the fullest, as tomorrow is promised to no one. Thank you Ms. Viola Davis….thank you. I loved it all. ME.Black PowetVersion: 3.75.1

Can’t wait to get my hands on her next!This was one of those books that you not only savor, but you swap between physical and audio because you can’t get enough. The setting was perfect, the characters were hilarious, and the depth was just right. You follow Marin as she takes on a role she never thought she would be in.. PR and media manager for a rock band. But she not only crushes the position, she gains a crush on a band member. You follow along with the band and crew as they make their way all over the country on tour. You see them banter, you see them prank and you see them fall in love.. or lust. I usually have something to knit pick about whether it’s lack of charter build or creating an atmosphere you feel a part of, but Lisa did nothing for me to knit pick. This world was so well thought out, I can’t wait to dive into every single book I have of hers and also... I really need a prequel to see how Craig and Phoebe started. The only reason I gave this book a 4 rather then a solid 5 was I had a bit of a rough time with the big problem and how quickly it seemed to be resolved, I wish it would have been a little longer and we got to see more effort and what happened to.. patch things up on all accounts. I’m a girl who doesn’t trust easily and loses trust quickly so I have a hard with any story that someone’s forgiven too quickly..GoodvibesgoodbooksVersion: 3.23

Better and better- not perfectThis app gets better and better but it isn't perfect. The app has great features and a few clunky ones. More good ones than it used to have. They are being improved over time. All in all, I'm happy with my experience. I can return books I didn't like if they are returned within 6 months. I don't read (listen to) them that quickly. I buy faster than I listen to them. Some times I finish them and the "finished" indication doesn't stay associated with the book through app revisions. Not Cool! The stories included in the titles are often well done but some presentations need serious rework - not many - but the choice for presenter could sometimes be improved. I've listened to a couple dozen different presenters by now ( a couple hundred books ). If those that were "flat" could be trained or replaced with more skilled people a lot of the stories would be better but, sometimes the story is the problem and that is a shame. It becomes easier to tell the difference between problems in story and presentation as you hear more of each. The short samples offered before you buy are most helpful ( at least to me ) only after my ear has become trained by listening to a goodly number of books by many presenters..Jsbow-longVersion: 2.27

Vivid Beach Settings and Authentic Characters Learn to Find HappinessIt took a little more than usual for me to get into the book; at first,It started off feeling too much like a cliché, but that changed after the first few chapters. After reading the book, it almost feels like that was the author’s intention to provide a stark contrast for the character development throughout the book or possibly the author became a better writer once she fully built her world. I really enjoyed the vivid setting descriptions of the “Pond” and the city(really all of the settings were wonderfully sketched through words in the reader’s mind), the characters felt so authentic that I was sad when the story ended, and the structure was also essential to the plot: going between the past and present at various stages, but also within one day at the beach house in the present. It could get a little confusing at times, but this made me pay attention more so I didn’t mind. There were times when I was so angry at the main character, and mother(s), that I literally yelled at her (them)through my phone. It was never the main character’s fault, but she made so many poor, weak choices at times. It reminded me of the human flaws and regrets we all have or carry..Lila BleuVersion: 3.55

Have No FearAfter listening to this audible with Joyce Meyer it made me understand my fears I have with calling my clients. Listening to scripture made me do it anyways- the Lord is on my side. I have been listening to Joyce’s sermons for over a decade and have purchased some of her books. “Do it afraid ,” is by far my favorite audible I will buy this book to keep on my shelves for reference. Being in sales can be challenging when you get a lot of “No’s by people over the phone, would make me want to quit! But listening daily to Joyce about other normal everyday people with their fears and overcoming them with the help of my Lord Jesus opens my eyes, to see how little my fears are. I would say to myself- just call the first 10 people - then it would be 20 people, then 50 - after my calls were made and I completed the task with the help of the Lord Jesus it would not be as bad as I thought. I would say a little prayer~ Thank you Lord that you are always here by my side helping me build my business and to keep my accountable in my daily tasks- in Jesus name Amen. Thank you Joyce Meyer for writing this book, and teaching me the scriptures in the Bible to help me daily do it Afraid but Not afraid anymore 🙏🏼 . Lillian from Los Angeles.Lwisdom69Version: 3.85.1

Opposites attractFlirting with Forever is Book four in the Dirty Martini Running Club series. This is Nora’s happily ever after and although this is the fourth book in the series, I totally feel that this could be read as a standalone. This is an opposites attract and single dad trope. Nora is everything that I love in a heroine; she is strong, independent and fierce! She has made her own family with her friends and would absolutely do anything for them. She has just purchased her very first home and our hero, Dex, and his daughter live next-door. The first relationship that I fell in love with in this book was between Nora and Riley, who is the daughter of our hero. Every little girl should have a Nora in their life! Nora became a confidant and good friend, with wonderful advice for Riley. As for our hero, I love that Nora thought that she could flirt her way into Dex’s life and keep things casual but Dex turned her advances away because he didn’t want it to affect Riley. When these two finally came together it was magic! I loved everything about this book especially the Easter eggs and the Husband Gang! The author outdid herself once again! The audiobook was fantastic! Stephen Dexter and Vanessa Edwin brought Nora and Dex to life and it was total perfection!.L. MccombieVersion: 3.92

Rising out of hatredAn amazing account of personal transformation. I too grew up with a racist father, surrounded by all of the rhetoric in this community. Awful. I love the courage it took for Roland-Derek to challenge his indoctrination and to find the strength to cut ties with beloved community, even family. That is the hardest part. For real. He said there is guilt in the interviews I’ve seen of his regarding what he helped create. Well, that was happening anyway. The good he has created through his total honesty, vulnerability and accountability - and willingness to speak publicly about it - stands taller and provides more light than any darkness the white nationalist... movement could ever create. He is a light bearer, and it is especially powerful and illuminating BECAUSE of his history. Roland-Derek provides an example of someone to challenge and think for himself within a fear-based, constraining movement. My hat is forever off to this gentleman, a man of TRUE wisdom and bravery while surviving the very human heartbreak of leaving a beloved community that no longer serves. He and Alison are putting their lives on the line by speaking out. I am grateful to Eli for penning this book, and all the others willing to allow their names into this story. Your courage and truth DEEPLY inspires me..TrithseekerVersion: 3.35.2

Deeply moving howeverThere are parts where you can’t help but cringe at the “first” world problems that the Duke and Duchess experience as well as the fact that so many people in their circle who come to the rescue, live lives so far removed from your average citizen. I do feel the desperation for “normalcy” and I hear the tragic story of a damaged, broken family unable to connect emotionally to each other because doing so means admitting that their lives as they know it, are ruled by others only looking out for themselves not the family or the Monarchy for that matter. However, I also think this story shows how everyone involved has not taken responsibility for their own roles, choices or lack of education on the system that rules them. Harry should have known better, there is no way Megan didn’t know about his family, or why she shouldn’t take a picture in front of the Taj Mahal for example, I mean everyone has seen that famous picture, especially people of Megan’s age living in California during the 90s. I think if anything, I hope it’s cathartic for them and helps them move on. Everyone deserves safety and security and to make their own way. I wish them the best..Listener-unbiasedVersion: 3.88

I was at my wits end with how to change my lifeI literally was crying the other day from frustration at the knowledge that I create my own reality but did not know HOW. So there I was on the floor of my kitchen bawling my eyes out and suddenly I had a sense of peace come over me. A couple of days later, I searched in Audible the terms magic money manifesting and this book popped up. I honestly didn’t have much hope for it, because it seems like all of these books that claim to give a person techniques just re-hash the same old stuff. This author didn’t do that. He gives practical how to methods that explain different perspectives and details on how to REALLY harness your inner power and apply it to your life. I feel empowered. I took notes this book was so informational, I’m going to listen to it again! Don’t hesitate to get this book! It really will change your life. You can tell that the author spoke from the heart and put a lot of inspired work into this. Sitting on that floor I begged God to help show me how to use the power I know he gave us all to manifest a better life for me. And this book stood out to me. So that’s how I know it is special and must have been inspired. Prosperity and Goodness to you all!.MsGettingFitVersion: 3.51

Well done!This book is interesting. I am not a tech type guy and I thoroughly enjoyed the book. It takes its reader through the history and background so we can understand where all the hubbub around 5G is coming from and the influence China and other influencers have had on the new technology and telephony technology in general. China is truly a bad actor but in a way you can’t blame them, they work under their own set of rules. Because they have long strategic plans for the CCP to control much of the world. To them there are no rules to getting to their destination. But we must not be enablers in there world domination. Early on we certainly shared way too much information and we did not protect our intelligence and innovation as we should have. But the good news is there are things we can do to reclaim prominence in the telephony field by unlocking innovation by reducing regulations. One of the things we must do is put country before pure profits by having good policies in tact to better protect America. Because this has such geopolitical concerns the US and private companies need to work much better together that in no way shape or form picks winners and losers. This is our big challenge going forward..MiltonoVersion: 3.75.1

Great Service at a premium priceAudible works great, I can find great titles, get samples of the voices, and I even get a free credit with the higher tier subscription with a few more “premium” titles. The issue for audible is turning the everyday subscriber into a customer; like myself. I pay $10 and watch hundreds of movies and tv shows that last a few hours to hundreds of hours depending on the title. The budgets are bigger, the price for the customer is lower. I pay $10 and listen to thousands of songs, many just a few minutes, some can be hours. I also enjoy podcasts... for no additional fee. Now we get to Audible where I pay $12, more than the others, and get 1 pick and like at an old movie store I become limited and find it difficult to choose the only free title I’ll get because the rest you have to pay for. I loved the audio books, but I’ll never stay a subscriber when I have other content for cheaper and without a secondary pay wall. I listened to a single book in a week, so that’s 4 books a month on average. Since only 1 is free, I could be paying $30, $50, $100 more for the other titles. I signed up with a free trial, stayed for a month after, but will sadly cancel after as they haven’t nailed down a way to monetize in a way that I can have access to hundreds of premium free titles for a low monthly cost..RealizmHFVersion: 3.39

It’s great, but…Love audible. I’ve happily listened to over a hundred books, again and again. It’s great, but for one thing: You must be online, to listen to a book that’s stored locally, on your phone. I know, that’s the way most apps are, but again, it’s stored right there on my phone! There’s no doggone reason it shouldn’t be able to store a couple bytes of data for a bookmark and let you listen when you’re offline or heaven forbid you drive through a data dead zone. When finally the marvelous world of high speed digital data returns, at that point audible can joyously reconnect with the mother ship and sync all the data needed to keep all your metrics and ability to listen across other devices which I never have to do. “We’re sorry, a problem has occurred,” and the book starts over. I have a huge collection of screenshots that I habitually take to make sure I save my place. Please. Allow temporary offline listening! It’s those times especially when I need a good book. That’s the one thing “in my book” that would elevate audible to a truly perfect listening experience! But really. It’s great. Listen to literature. Expand your mind..Dolphinboy02056-2Version: 3.93

Audible BooksI’ve been a member on/off for many years. You pay a monthly/annual fee and get credits based on your subscription. The fee you pay is often less than the price of most audiobooks. You can pay for the book or use a credit. There are lots of reviews, some are fake but most seem to be genuine. I like that you can hear a 3-5 minute sample before purchasing. I have gotten credits refunded for books I was unhappy with, (books I didn't listen to completely). Customer service has been great. I had to discontinue membership for a while and lost nothing during the time I canceled my membership. I kept the credits I already had and all of the books I had in my library. Starting my membership again was easy. I do wish that reviewers would add ore detail instead of simply saying ”I like the book”. That’s not a review. Why do you like/dislike the book? Was it clean, full of profanity, sex, violence? Was this book fit for the whole family? Did the story flow, was the narrator easy to listen to; did they have an annoying voice, were the characters voices distinguishable? That’s a review! A review is meant to help other customers decide if they want to purchase the book or not..OcdknitterVersion: 3.12.1

Thank youI am the youngest of 4 children 2 of which have schizophrenia. The third I cannot confirm because she is estranged and does not share her diagnosis only to say if she had not had the years of therapy she had she would have been just like our brother. The irony is that she does not see how sick she is. At times I had to stop listening to the book to digest what I had heard and to shed a few tears to work through my own grief. I so relate to Lindsey Galvin in so many ways. The main difference is my siblings weren’t diagnosed until they were much older because they were not as severely symptomatic. All of this came to a head at my mothers passing in 2010. Then I truly learned how co dependent our family was. Some of us are healing the others I pray for. Reading this book made me feel that I was alone or the only one in this situation. I am truly grateful for all those who have research and continue to research on behalf of the ones that can’t. I am also relieved to know that the likelihood of my son and his children of having schizophrenia is very low. I have so much more insight into this condition now. I am now more curious than ever to learn of any new developments in treatment..Franciepie23Version: 3.77

Everyone should love booksI love the Audible app because it allows me to enjoy a good book even while driving or other activities that prevent reading a book while doing them. RIF was a program I loved in school, many of my classmates would have me pick out books and they would get them and give them to me because they didn't like reading and knew I loved to do so. At the time I was happy to get more books to enjoy though looking back I wish I had tried harder to share my love of reading with my classmates. My one real gripe is regarding two issues related to playback, the volume max can vary quite a bit from one narrator to another I presume due to production methods or settings so I would appreciate an ability to make the volume louder than currently possible especially when using the built in speaker on a mobile device. The second issue is that when listening to a book in the background and playing any of a number of games that sadly force you to watch ads occasionally to play for free it can sometimes fail to allow restarting the narration after the ads and rather default to any random music file you have on the device..DrathstarVersion: 3.38

Wounded Man Speaks his TruthVery glad I listened to the Duke tell his story. What a tragic family. And beautiful to hear his first-person account of historical events (or fictions that tabloids created). The media reviews that led up to this book release don’t even come close to conveying the spirit of the book, which makes sense, since the tabloid media are one of the top villains throughout his life (as illustrated again and again in his memoir). I wonder if one day King William will have more fortitude and less vanity and insecurity than his Dad King Charles to try to prevent the same destructive forces from ripping his own children apart. If the monarchy endures. When the time comes, William may have greater insight into what happened between him and Harry. However, the whole institution of the monarchy seems to breed mistrust, pettiness, and require emotional disconnection from the top ranked family members. The memoir covered many aspects of his life I didn’t know about, like the substance use, his Apache pilot training, and how he gravitated to surrogate parents in his beloved Botswana. And the depth of his loss. I also appreciated a non-caricature understanding of his wife Meg, and all she and her family also endured..WorldDefender MoonFaceVersion: 3.89.1

I Love Audible...But...I’ve had Audible for nearly 5 years. I started as a way to help me get back to reading since physically reading was somewhat limited by reality. But now when I walk my dogs, run errands, go to the work related matters, drive for a long road trip, ride my bicycle, or even work in the kitchen, I always make sure to have books to listen to. My library has at least 300 by now, and I love seeing it grow. I also love the whisper sync for Kindle which lets me read or listen. I also love the integration with my Alexa devices. I can go from room to room without wasting my phone battery, and have her keep reading to me. Here are my only two recommendations:1- this is the most important. Please for the love of all that is holy let us organize our books by subject matter/ category or whatever we call it like we can in Kindle! I need to do this on my PHONE as I cannot scroll through the ALL my books to find old books I’ve forgotten are even there. I need to put them by category. Please please please do this most basic thing for your subscribers. 2- please have more whisper sync and more affordable ways to purchase kindle after purchasing the audible. Thank you..Rim aVersion: 3.11.1

Incredibly helpful and easy to use ap!I am so impressed with this ap! I had caved on one of the ads for this ap on fb and saw that they had a free trial with two free books so I decided to try it. I listened to part of one book and then haven’t had much time to listen since and actually kinda forgot about it. I received an e mail today from audible which reminded me I needed to cancel my trial before being charged bc I wasn’t ready to pay the monthly subscription just yet and unlike most apps I found the customer service for this company was incredible! Right under settings in the ap lists a phone number and easy access to ur subscription information. I called the number to find out where I was in my trial and was impressed with how quickly they answered and told me I still had a few weeks left and she could cancel it now or I could enjoy the rest of it and call back to cancel the day before. She also returned the book I originally ordered bc I wasn’t that into it and now I have my two free book credits left! I highly recommend this ap to anyone bc of its easy to use settings, outstanding customer support, and wide section of books available! Great Job audible!.Lacies opinionsVersion: 3.10.2

When you hear truth, believe itHighly suggest that you read The Way of Integrity. When heartbreak finds me most vulnerable I usually turn to Dante and reread his epic masterpiece The Divine Comedy. There is kinship in that journey for me. I am no great Dante scholar, but I was given the book when I was young to help deal with the loss of a great love and his journey has served me since. I scoured the many books that my friends have suggested in order to deal with a recent bout of nostalgic longing, maybe trying to convince myself that Dante was the best option once again, but eventually came across The Way of Integrity while eavesdropping on a conversation in a coffee shop. Listening to the sample and the reference to Dante gave me the motivation to take a flyer and make the purchase. Having just concluded this book I can honestly say that I intend to make it a part of my life going forward. The way Martha Beck understands Dante is so familiar to me, and her insights are honest, concise, and often perspectives that I had not before considered. I plan to attempt her many challenges and test my own integrity. We do not know when our souls guides will find us along the road, she is right about that..AnonymousSaltyGuyVersion: 3.75.1

Save your eyesTruthfully speaking, I have never been a fan of reading. This is a bit ironic being I hold a MSBA in business. But then after discovering Audible, wow I’m amazed with all that I am listening to. In my profession, I’m on the computer several hours in any given day. So by days end the last thing I want to do is pick up a physical book and read. Seriously, I use to turn articles into PDFs , use the computer ‘listen to’ feature, bout music in the background and write notes for my class. An occasional glass of wine certainly helped. One podcast for a required class (book was online) the professor who narrated the book was so monotone you’d fall asleep. By the end of the class session in the podcast I would have a great nap. So instead I went to the gym, Wales on the treadmill and stayed awake. The pint is that wa 14 years ago and technology as well as people’s skill have evolved over time for the greater good. I would especially live to thank audible for creating this platform and the many authors and narrators who provide valuable content. I’m constantly inspired and appreciate being an Audible ‘Superfans.’ Thank you from the bottom of my heart..TropiqueInCAVersion: 3.41.1

Her life was saved by Rock and RollCincinnati Ohio-where I grew up In the 50’s was like an over stuffed chair, inviting thoughts of comfort but quickly becoming carnivorous, a Venus fly trap for the soul. Across the river in Newport Ky, there were “sepia” record stores, where we could listen to “colored” vocalists and groups ,nightclubs where we, as under age kids, could just walk in and hear the likes of Chuck Berry. I was smitten. This was hope personified. Rock and Roll gave joy and connection, a perfect lens. Turning on that tan Philco radio in our kitchen as I rolled in for breakfast was a daily necessity to turn the day into a rainbow. Jann Wenner perfectly captures his Rolling Stone magazine and the culture it shaped. One could enjoy it strictly from that perspective. Of course he is a great writer. For those of us who read every single issue from start to finish though it is so much more. One could say the book is a memoir but it is a cultural bible of the times. I loved listening to every word. It is a beautifully told chronicle of a few magical decades. It is only Rock and Roll but I like it. Thank you Jann Wenner for sharing. It means more than I can say. You will never be finished ax long as you are breathing,.Hy samokin bo dayiVersion: 3.85.1

Disappointed with App ChangeI’ve been an avid member for I’m thinking at least a decade and I just discovered that you have removed all my reading statistics and levels of accomplishment in the app. Naturally I won’t quit but I loved that aspect of the app and it gave me a continued sense of achievement and accomplishment. Please return this feature it means so much to me or show or tell me where you moved it to. Thanks for listening. I have now discovered that my review above is not exactly correct the statistics are still there. However, because I had two accounts, recently consolidated into one the one I have remaining shows me as having achieved scholar while in fact I have long since passed Master level. That bothers me greatly. May seem a small issue to but not I. Also, what’s the level above Master as when your records are updated I will surpass that easily. Even if you don’t make the update I will still obliterate Master level and there must be others. Anyway once I hear from you I will update to 5 stars. Finally, I wish you would find a way where I can find and purchase books inside the App if apple don’t like it so what, just buy them out and make a better policy..Javier roverVersion: 2.34

Run Towards the DangerI cannot describe the profound impact this book has had on me. ALL Polley’s essays deeply penetrated my psyche in ways that can only be described as some mysterious, alchemical nectar that has possibly saved my life. I am recovering from a heart attack (2 weeks ago) which required a stent and a cocktail of drugs which have resulted in innumerable side effects, including profound weakness, headaches and dizziness. I have not, historically, responded at all well to pharmaceutical drugs, having already been dealing with dizziness which commenced 12 hours after a Covid booster more than a year ago, a “vaccine injury” for which there is no remedy. Polley’s final essay has given me hope just as I had begun contemplating how much easier it would be to simply die. At this point I have no way of knowing if the strategy of attacking my symptoms will have the effect of healing my neurologically challenged brain in the way that it helped the author, but I am committed to giving it a go. I realize that this review is likely too personal to print, (“TMI”, perhaps?) but if you would be so kind as to pass along my deepest gratitude to Ms. Polley it would be much appreciated. Thank you, Nell Luce.Nell LuceVersion: 3.87

Bring back option to hide finished titles, for 5 Stars.I’ve been an audible member for about 20 years ( whenever the service started). I have well over 1000 titles in my library (most purchase, prior to new system, with free titles). I occasionally listen to portions of one book, before switching over to another (especially, when a desired preorder becomes available). Previously, it was easy to locate books that I needed to return to, by hiding all finished titles. Since the new system was unveiled, this has been reversed. I don’t quite understand the utility of being able to see all titles in your library that you have already completed. Showing titles that you haven’t started is if some use, but it fails to show anything that even has a few seconds played. So if I accidentally tap on the wrong title and get past “This is Audible”, prior to going back and selecting the title I actually want, it will no longer show up as not started. EXTREMELY FRUSTRATING!!! Please fix this for your most loyal members!!! A secondary improvement would be to extend the Apple Watch Complication, so that it will permit control / book selection of titles on your paired iPhone, rather than having to download the book to your watch..WulfemanVersion: 3.36

You Owe YouThis was an easy book to read along/ listen to. Dr. Thomas’ intentional use of simple language makes the principles highlighted in his book accessible to a wide range of readers. This made me feel inspired to examine my own core values and create a plan for myself and my family to create the life we deserve to have. you owe you is a gift to the global community, for anyone who is looking for meaning and purpose in their life. It is an honest reflection on what I’m sure was a difficult journey to self discovery, and legacy building. When you are going somewhere it is much easier to navigate when you have a clear sense of direction. But when you are the first in your family to accomplish so much the only direction you have is your faith and your companions along the journey. You Owe You provides that clear sense of direction to cut down the time it would take someone to reach the destination of purpose. By following the principles outlined in this book and applying them to your own life you will receive the fulfillment of clarity of purpose and self mastery. Enjoy the read and your own journey to answering the question what do You owe YOU?.Cookinmama31Version: 3.81

This should be a 5-star review-30 second rewind goneUnfortunately recent updates of the app changed what was an elegant solution to an important feature to one that doesn’t work at all. In past versions Audible app had a feature that quickly allowed you to change the rewind or advance buttons from ones that rewound to the beginning or ends of a chapter to one that changed the buttons to rewound or advance 30 seconds only. Even better you could tap these buttons multiple times and, for example, quickly replay a short passage you need to hear again. The most recent updates killed this value-added feature and made it so you have to swipe backwards and forwards an indeterminate time. This feature is value taken away! I am an avid listener and have purchased almost 600 books from Audible. The content and some of the narration are excellent. I hope they pay attention to their frequent listeners and fix their clunky new software versions to the great tools they had until recent releases. It is frustrating when an app you use regularly changes from excellent to mediocre..Jdempsey12345Version: 3.23

Loses my placeI love listening to books and have been enjoying that there are so many available on audibles. I keep encountering problems though...I prefer to listen at 1.25 speed and it reverts back to 1.0 with every pause. I’ve learned I must bookmark frequently because I will undoubtedly be at the beginning of a book no matter where it left off (it divides books into fours and each of the 4 has chapters 1-11 or so, so book 2 has chapters 1-11 too instead of 12-21 making it close to impossible to figure out where you are...at minimum very time consuming.) and have to listen to recognize whether or not I’ve been there yet. Also, I’ve learned to listen to what chapter the narrator names just so I will be able to find my soon to be lost place in the event that the bookmark too fails. The version of the app that comes up on my iPhone quickly doesn’t have bookmarks, so I have to hit the home button, find the actual app and only there can I reset the speed and set the bookmark or retrieve a bookmark. I find the most frustrating thing is that it keeps returning to the beginning of the “book” I was in instead of the place in the chapter..RosieNizVersion: 2.29

Best app I have, but can’t transfer from my iPhone or iPad to my WatchI’ve been an Audible member for over 15 years (well before being merged w/Amazon). It’s my favorite App and I use it more than any other. I have ADHD and LOVE to read but get stuck trying to read traditional books and retain the story or information. With Audible I’ve averaged almost 5 books per month with each book’s average length of about 11hrs. Here’s the big “but”. I have Audible Apps on my iPhones, iPads and MacBook but it won’t relay to either of my two watches. I get unnecessary Apps like JetBlue but no Audible. If anyone knows what I can do to fix this I would be grateful. Being able to listen to Audiobooks without my iPhone nearby would be incredibly useful but I just cannot figure out why it won’t show up on my list of Apps on my Watches. Despite my Watch problem I give this App my highest recommendation. This goes especially for my brothers and sisters that suffer from ADHD, impaired vision or other maladies that makes tradition reading difficult or impossible. It’s an awesome subscription service and App especially if you’re more successful than me in getting it on your Apple Watch..Eamonn DonovanVersion: 3.5

Good, but...My biggest problem with the app is that it tends to have a lot of half-finished features. For example: You can create collections of books, but the method to add books can be cumbersome, and there is no way to sort them, as to order a series. There is a “continuous listening” feature that allows you to stream multiple books in a row, but the books being streamed are random; you can’t select which book will come next, nor can you do this with books you’ve downloaded—they’re randomly selected from the Premium Library. You would think that collections could be similar to playlists and be put through continuous listening, but that isn't an option. More, the time I, personally, would find continuous play useful is while driving. But I won't stream gigabytes of data while on the road. I download books from a wifi spot and listen to what I have stored. Even if streaming were not more expensive than I’m willing to pay, my work takes me to rural areas where streaming is infeasible. This is one feature or two, depending on how you count it, that seems to be a brilliant tool, but isn't quite right. It's a shovel with three handles..WizeManBOBVersion: 3.93

Revisiting Justine at 70I think this is the third time I’m making my way through the Alexandria Quartet, my life’s most rewarding literature, by the exquisite wordsmith and storyteller, Lawrence Durrell, also great friend and admirer of my other literary hero, Henry Miller. Justine is the first of the quartet, and perhaps my favorite, and no matter how many times I read it or hear it, it is always fresh, literately exciting, and enlightening to me. Such insight Into love, jealousy, intrigue, life, and death. I remember when I first read it, perhaps 50 years ago, with a dictionary. It feels so different now, no longer in my years of great sexual passion, but older, wiser, and more humbled by life. I highly recommend listening to Durrell, particularly with this reader, Nigel Anthony, because I have heard other readers chew up the scenery; while Mr. Anthony has created more subtle characterizations and offers Durrell‘s literature as the great feast it is. I think you’ll agree that listening to a great book with a good reader is a very different experience than having read it before yourself. I look forward to the next three books with unbounded literary hunger and excitement. Enjoy......E-travels with e. trulesVersion: 3.51

If you’re a Business owner, you need to read this book, especially if you existed pre-COVIDIf you’re a Business owner, you need to read this book, especially if you existed pre-COVID and trying to get back on track, it gives you incentive and advice on how to get back on “hustle” mode to get back to where you used to be at minimum, the maximum depends on your desired success level... I’m going to the top. It made me realize I was slacking in some areas and put my brain on think mode to not only hustle harder but yes smarter (great title by the way). Im not a hard cover fan but decided to order the physical book anyway (the soft cover isn’t scheduled to be released until late September and that’s too long to wait,I’m ready now) as I’m a physical reader and need the book to take notes which I’ve book marked throughout. I purchased it 3 days ago and have listened to it twice already (thank God for Airpods😆) and plan on listening to it again, this time making notecards... you catch something different every time. I’m not sure which one to thank, Curtis Jackson or 50 cent🤷🏽‍♀️... How about I thank him as a whole ☺️..DestinybehereVersion: 3.51

Some people think owning a restaurant is glamorous. This will make you think twice!Having owned two restaurants, I can tell you it is one of the hardest jobs you'll ever have! So much about running a restaurant… all the ins and outs are in this book. I could relate to a lot of what the authors were writing about. They hit the nail on the head that's for sure! I recommended this book to my book club. Someone gave it to me for my birthday after I had seen the owners of The Grey on the Sunday Morning Show. My book club will be meeting tomorrow night and I'm anxious to see how people felt about the book. One of the things that I really liked about it was hearing their perspectives on the same situation. The other thing I really enjoyed was the sharing of recipes. I have requested that everyone bring a dish from the book. This is going to make for some good eaten!!! I'm planning to bring the cocktails. The evening will begin with the Paper Plane and to finish the evening The Revolver... just one not two😉 I live in Augusta, Georgia, which is not too far from Savannah. I'm hoping to make it to the restaurant one day soon!.EvebeckymaeVersion: 3.80

Newest Watch update good and badThe most recent update for Apple Watch was at first very exciting until I realized that to find the book I wanted to listen to I had to scroll through EVERY BOOK I OWN ALPHABETICALLY 🤨🤨🤨. I have over 1000 books and trying to scroll down all the way to the R or T titles takes forever. They only have three options to sort recent, title, downloaded. These can be useful but there should be a way to sort based on what is downloaded on the iPhone app. It would also be very useful to have the current listen on iPhone to be at the top of any list so you can easily download it to your watch. I am very very pleased to no longer have to rely of my phone to download books to watch. The app on my phone is great I saw some reviews that don’t like the home page with recommendations and such I personally think it’s great it points me to books I may not come across otherwise and the next in your series list it really useful. I wish I could give this a full five+ stars but there needs to have some refinement and additional options in browsing- but please don’t take away from what you have done for the way you downloaded books and the other items in the updates!!!.AC1870Version: 3.82.1

Break ShotFabulous. Started it one night, finished it that night. Started it again, finished it again. I think I’ll enjoy being in this loop for the rest of my life. Thank you James. You’re 6 months older than me and we’ve had so many similarities in life, minus the hard drug addiction - yet I’m not sure that glass of white wine each evening I’d give up so easily. My family has had its troubles and now my daughter. It’s a family affair. I have those cocktail napkins that read: “Mental illness runs in my family, in fact it gallops.” So, I’d like to tell you how soothing it was to discover your book, your story, after all that music and, oh yes, those fabulous lyrics. I am proud of you in every single way and I wish you nothing but light and joy. I’d like to thank you for writing and singing the music that got me through the loneliness of young adulthood and which still comforts me in old age. I recommend your book, music and sensibilities to everyone from teenagers to 100+ years. As I listened each time to your book, I am renewed. As an agnostic person, I guess it’s as though you took me to church!.Shopper 1,000,000,000Version: 3.81.1

Great selection of books, but I have a few complaintsI like this app specifically because of the variety of books on it, but there are some things that really bother me. For one, the cheaper subscription gives you limited access to the audible library, which I find disappointing and annoying. Then when I switched to the more expensive subscription I found out I’m not even allowed to get multiple books with my subscription anymore! I don’t know when that changed, but it wasn’t like that a few years ago when I first started using the service. The first time I had an audible subscription I was allowed to download multiple books with it and accumulate credits to spend on extra books. So after coming back to audible and re-registering for a subscription I was extremely disappointed and frustrated by the fact that you can ONLY use you single credit a month to download books, even if you bought the most expensive subscription. I think this change is ridiculous and I would be a lot happier is audible switched back to how it was years back when I had my first subscription..Pigeon FeathersVersion: 3.71

Enroll In Drive-time UI absolutely love audible! Rarely do I listen to music any longer because I always have an audiobook on the go. In my case, almost everything I listen to is related to business or personal development and it is such a good way to stay engaged in my continual growth and education. Having said that, the vast majority of my listening time comes solely while I’m driving, time that I would have otherwise wasted. What an incredible way to work on yourself, your goals, and your aspirations without having to take additional time out of your busy day to sit down and read. I have also started using audible as a means of filtering the books I am willing to read as I tend to be the write in the margins, take notes, and underline kind of guy while reading, and that’s just a time consuming effort. Now rather than going through that process with a book that I don’t find to be quite as beneficial, I am able to listen to more and filter out only those which are going to be the best so I can focus my reading/study material on only that which will be the most beneficial and applicable to me at the time..Mit11005Version: 3.36

Updated review.Still great. Still no Audible for Apple Watch! I really hope you will provide this great service on Apple Watch!Please make an Audible app for Apple Watch there are some nice improvements, but I can't focus on them as long as my chief gripe isn't addressed. At the very least, please tell your loyal customers whether you are trying to do this--or if you are even considering it. Audible is one of the apps I use out often. I bought an Apple watch so I could listen to audiobooks while walking my dog and could leave my iPhone at home sometimes. I have seen some work-arounds, but so far have not been able to listen to audiobooks on my watch. Audible doesn't show any inclination to develop an Apple watch app. I have asked. I guess I will try purchasing an audio book from iTunes, and see if that works. If it does (which I am not optimistic about) I might have to make my walking purchases from iTunes instead of Audible. I wouldn't like to ditch my Audible account to completely, as I love it. The hundreds of dollars I have spent on Audible books proves that. But I disappointed at this apparent indifference to the requests of Audible's most loyal customers..YtaryaVersion: 2.34

New bugs cropping up recentlyThis app used to be great. Recently though, whenever I try to use it, there are annoying lags in responsiveness. I press play and it won’t play for 10 seconds. Or I try to view my cloud library and have to wait a few seconds before the app will switch from device view to cloud. The Bluetooth connection has also become glitchy, especially when connected to my car system - I press pause on my car’s screen and it takes a few seconds to pause, then starts again, then finally pauses, over the course of another 5 seconds. The app also no longer responds if I try to control play with my phone while it’s connected to my cars bluetooth (at least, it didn’t today). Lastly, if I’m in the library tab and want to look up info on a downloaded book, I can’t just tap the three dots at the right hand side of the book without the book starting to play. This is annoying if I’m currently listening to something (or talking to someone on the phone - the book still starts playing!) and want to look up info on a book. I’ve been using this app for a few years, and this is the first time I’ve really been frustrated with it. Until now, it’s mostly operated smoothly..Ajk7577Version: 2.35

Many faultsWhere is the free category? Can’t buy and download directly in the app? Seriously!?!? Work it out with Apple! I’m sure you can find a way..Au restoVersion: 3.1.2

Terrible UXIt should not be this difficult to BUY something from a company. I should be able to make purchases inside the app or at least click a button that would take me directly to an outside URL where I can pay for the item I want. Will delete app after listening to a podcast series only on Audible..J1222Version: 2.27

There could be major improvements to this appThe app worked better before, after all these updates the app for IOS is very flaky. Cuts out, freezes, stops, won’t load, a whole mess of things. My rating has gone down for this app since the quality has gone down significantly..CaledongrlVersion: 3.1.1

Frustrating despite great UII like the UI of the Apple Watch app. The big play/pause button in the middle works great. I like how I can slide the same button to the left to rewind. Good design. However, I’ve deleted the app. Why? Because it does not remember where I was and keeps going back to the beginning. I cannot stand it. It’s just too frustrating. This lack of position remembering and syncing with the iPhone completely ruined the user experience despite the good UI design. I’ll use the app again only if this fatal defect is fixed..Vocab.com LoverVersion: 3.0.1

Thank you Tim!Tim is my mentor. I am so blessed..Claire and CookieVersion: 3.69.1

Phone app is good, Watch app is super annoyingThis is a tough review to write. The iPhone app is pretty awesome. It works very well most of the time with only the occasional crash. (It also sometimes does not play well with my car’s audio system, but I suspect that’s more about my Hyundai than it is a failing of the Audible app!) The Apple Watch app, however is a complete train-wreck. When you’re playing an audiobook on your phone, it completely takes over your watch and DEMANDS that you feed it a book. You can try to dismiss it, but it just pops back up and tells you again how you can sync a book to your watch. Again and again and again. It is evil. Once you’ve sacrificed a book to the watch app (which takes FOREVER!), you then get player controls that, again, can’t be dismissed. When you’re playing an audiobook, you no longer have a watch. You have an Audible remote control. That is all you can do. Funny thing is that without the Audible watch app installed, you still have control using the built in Now Playing function so the app literally adds nothing except the ability to listen to audiobooks when you’re not near your phone and endless, endless annoyance. Best thing you can do is uninstall it as soon as possible..JonlorVersion: 3.0.1

Too many glitchesRandomly crashes and can’t remember your place. Cannot sync between devices. Doesn’t allow for varying skips forward and back. The free library app is better and the books aren’t outrageously priced..JjjhuujhhyhVersion: 3.4

Everyone should read or hear this book!Fabulous book full of humour and excellent points! For those with pre-conceived notions of Milo being this horrid person, I challenge you to actually listen to what he has to say. You may not agree with absolutely everything, but I'm sure if you're a rational human being, you'll survive and probably even learn!.BassgirlVersion: 2.27

Easy to useAm enjoying the ease of use of this app and the availability of audiobooks. Would recommend getting..KimmyA72Version: 3.58.1

New update needs to be fixedCan you please take the genre sorting off? It is so hard to find my books in any logical order now. The books aren’t sorted into appropriate genres and some of my books are not even showing up. Please put it back to sort by author or sort alphabetically by title, or by most recent. Anything but by genres would be better. I love audible otherwise. I just don’t understand this update and sorting method..LauraagpVersion: 3.40

CreditsI’m not getting my monthly credits, I downloaded this app like way back in January 1st and not once have I gotten monthly free credits, you really need to fix that or this app is a straight up scam.AidaninsaskVersion: 3.91.4

Great Content, Terrible AppAudible’s content is first rate, but their app is a travesty. Offline usage is spotty at best. Downloaded titles sometimes won’t load when offline. The watch app is completely unusable when offline. All I want is to start my book when I’m in the car! Maybe rewind it a little. Not possible, sorry. Need wifi for that. Their interface also has poor design choices. For example, the default action when tapping a book is to start it. No, I want to look at its details, like every other media app. Sigh. It’s a real shame, as their app severely reduces the listening experience..FFCecil42Version: 3.91.4

Needs data to listen tooI bought up to 100 audiobooks in 8 years of being a member. Love to listen to a book when I shop, walk, drive or clean at home. I used to download it on my many devices and change books to one I prefered depending on the time of day, but with roaming data off, because I don’t need data when the book is already on my device… right? Wrong ! Nightmarish damnest thing. What’s the use of downloading it then ? Lost one star because the app wants to track my every move. Would lose 2000$ worth of books if I were to cancel, but I am thinking about it..Khellendros8411Version: 3.90

BrilliantHe inherited his mother’s principles. Thank God!.Gonnabe007Version: 3.88

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.96

Audible: Audio Entertainment Negative Reviews

Don’t fix what worked!I don’t know why they decided to change the app, but they did. Before, the library section (which is the content I have via the app) was pretty well organized and could be perfectly navigated between what was actually on my device and what wasn’t. Now it’s a mess of a screen with huge empty margins taking most of the space (a recent addition to mobile development that I don’t understand because I though the point was to USE the space as effectively as possible) and the scrolling is WAY to floaty (I only have to barely have to have my finger on the screen and it’ll move) Now, honestly Audible is a little to expensive of a subscription service for my taste. They only give you 1 credit at a time and STILL treat their service more like a rental than actual ownership (so I don’t know why they don’t move to a “unlimited” model subscription and stop acting like their credits actually mean anything) I already had bad experiences with the service in the past with the service, but decided to try to give it another shot. I don’t think I’ll give them anymore past this. The quality of the app is quickly going downhill (besides what I already mentioned above I also keep getting warning messages about being on a slow connection when my internet is just fine) and there are now MUCH more better services around that handle audiobooks better than they do..Small hobbitVersion: 3.20.1

A buggy piece of softwareI use this app because I have to. It used to be great, but over the course of the past couple years, it’s become apparent that nobody at Audible actually uses or cares about this app. There are random crashes at least weekly, where the book will just stop playing and you have to restart the app. It refuses to honor the “don’t sync playback position” settings, so listening to the same book someone else in my family is listening to is a headache, since I have to constantly go back to my spot. They changed the “swipe to delete” feature to include an option to “add to favorites.” Like, honestly, how often does a user really add a book to their favorites, vs how often does a user want to remove a book from their device? Here’s a hint: literally every book will at some point need to be removed from the device. Unless literally every book is also added to your Favorites, then this is a bad feature and should be removed. Also, when opening the app fresh, why on earth is the first page ads for new books? 9/10 times I want to go to the book I’ve been listening to most recently, not shop for a new one. And while you’re at it, make the Extend Sleep Timer feature smart about the sleep timer you just set. A default of 30 minutes is useless to someone who sets 15 or 20 minute sleep timers..DrajonknivesVersion: 3.50

Love Audible books but... the app could be better.🎉 It did improve when the sleep timer was restored to the main page. Thank you! The purchasing feature is clumsy and annoying to use. It is difficult to find books from any for sale list. On my phone, the wish list and lists of books offered in different special categories are in a series of brief “pages” and to get to the end one of a long list must go through each page to the bottom in order to turn to the next segment. If you stop mid-list it is necessary to start over. GRRR! Also, no chance to go to a given page directly. As a result, I have no idea what is on the last 80% of my wish list or special offer lists or book category lists: takes too much time to peruse them all at one sitting or skip back page by page. A minor change in the last update I find annoying: when a book is finished, a persistent popup page makes it not possible to go back or go to different book without rating the one just completed. Previously one could opt out of the popup rating page. I normally rate books but do not always wish to do so. I have found a way out of it but it’s also annoying to have to do this extra step. On my iPad I can close the app completely and when I return to it rating demand is gone..HerGraceVersion: 3.34.1

Why take away what works? (another edit)I am not sure why there were so many changes in the last two updates, but they are definitely not for the positive. As many other users have complained about no longer seeing/playing the rest of the series books in order when we can review, as we have for years, why remove it and make this platform non-user friendly? If anything else, please add a selection for books leaving the Audible Plus library. I have found some great books when browsing but it is not easy to find those leaving and it seems only the popular books show. Between this platform and Chirp, I listen to hundreds of books every year. Previous but still applicable: What happened to the Audible Escapes logo on the books when searching? It made it so easy to find those books in that subscription. Also, please bring back the section for “First in a Series”. That was so incredibly handy as well when it was under the “Romance” package. Now I have to try and find an author’s website to search for beginning of series. It is a shame that there are so many changes, and not in a good way with all the updates. It tends to keep locking up my phone, especially with the last several updates. I listen to at least one long book every day and I especially love the series..BigbluzVersion: 3.90

Terrible with Apple WatchThere are too many bugs to list with the Apple Watch. It’s beyond frustrating. Just syncing needs some major work - takes an eternity and you can’t use your phone during the sync process nor let it go to sleep. So you sit by your watch on the charger with your phone in your hand refreshing then audible library for an hour while it syncs. God forbid something happens in the middle because you then have to go through a horrible process of trying to delete it from the Watch correctly and restart the entire process. And sometimes it just disappears from the Watch and you can’t sync at all. So you have to remove the app from your phone and watch and reinstall and then restart the sync. And sometimes it will only sync half the book. Ugh. It’s terrible. I like to listen to books on my long runs and not have to take my phone but lately I’ve just given up. It’s happened the past several years, with different (upgraded) watches and phones. Would be great if these things could be fixed! Also, when you try to pick up off from other devices, it doesn’t always pick up from where you left off (like listening in my car to my phone or watch) so I have to try to find it. Great concept but the same problem for years with never any improvements..LillyBee77Version: 3.73

Continues to get worseThis app is suffering from iTunes-itis as it tries to incorporate features that detract from its central purpose, which is storing and playing back audiobooks. It is getting bloated and slow, and harder and harder to navigate. The app always tries to phone home even before playing a fully downloaded boom, ostensibly to check whether you've listened to the book elsewhere and to synchronize. On the handful of occasions I've actually used that misbegotten feature, no syncing actually occurred--so the effect is that I'm now continually waiting for the app to let me start playing my audiobook all to enable a broken feature that I don't even want. Solid design work, gang. The useless "Home" tab has been joined by an equally useless "Discover" page. There's no way to adjust recommendations, so if you listen to a lot of audiobooks in one genre your recommendations will rapidly become clogged with third- and fourth-tier efforts from within that genre--and nothing else. The developers, having saddled the app with a bunch of gameified achievements, have thoughtfully buried them in the settings menu, where at least they're out of the way, though presumably they're still contributing to the app's slowness. Too bad there's not a way to get an app that just does the basics this one is supposed to cover..McSneeVersion: 3.19

User bewareThis app deletes all purchased book tokens, regardless of count, if you cancel the service. I had a purportedly odd situation of having my accrued tokens deducted when I opted to pay cash for an audio book. Some audio books will not be worth the monthly book time you get from the subscription. Instead of investigating my complaints I received formulaic responses about browser caches and otherwise. After deciding to cancel, only the did I learn that all the money I spent on book tokens was going to be deleted. Every other service I have ever dealt with at the very least offers some manner of refund for the unused portion of the service. So beware. Audible comes with a very unpleasant lock-in mechanism that will punish you for cancelling..ToukayVersion: 3.10.2

Not ImpressedDownloaded and paid for membership back in February. Cancelled membership on audible.com over the summer but still found they were still charging me monthly after the fact. Called customer support to find out what the charge is for. Ended up finding out audible.ca had been charging me - even though audible.ca came out after I had bought the membership. Issue: audible.com says I am not enrolled in a membership, whereas audible.ca says that I am. I understand that these are two different services but this is one company. I think it’s ridiculous and very misleading that one company related site would say I don’t have a membership, while another company related site says that I do. Customer service did not even offer a refund for the months I cancelled my subscription on audible.com Please work on having some sort of uniformity when it comes to membership information displayed across your websites..Samanthaj94Version: 3.12.1

Very difficult to cancel subscriptionI subscribed to Audible but found listening to books wasn’t for me. When I went to cancel, I found it difficult throughout the process. You can’t cancel from the app or through the mobile site...only the desktop..ScottyD1976Version: 3.4

RidiculousOne of the worst experiences ever on an App. How do you buy books? You don’t, they sit in your wishlist forever because you can only listen to 5 minute samples..PICK A NICKNAME APPLEVersion: 3.40

Hard to cancel‘Free trial’ but you need a desktop to even cancel. You cannot cancel through mobile or the app but you can use those to sign up. Don’t fall for it..HfsuebayVersion: 3.37

HORRIBLE APPThis is bar far the worst app on iOS. I cannot understand how anyone would rate this five stars. It is the most un-user friendly app I’ve ever been on. Feels like it was made by 5th graders..Nicnic09Version: 3.42

TerribleDownloaded then deleted this app right away. Extremely confusing to use. How do you buy books? And where is my wish list stored?.KrstdrvrVersion: 3.39

Buggy, expensive, bloated, wont sync with Apple Watch...but apart from that, great! Sent a detailed description of my issue to support. They sent me instructions for how to install the app, and a cheerful promise that I would then be able to listen to audiobooks. Deleting and reinstalling, this app now comes with half a dozen excerpts of books, in French for some reason, with no option to delete them. Maybe it’s mad at me because I wouldn’t share my iTunes library with it? When it is “working”, I can search for books but get a message that says “this app can not be used to purchase content” even though I am a subscriber. I have to go to a separate website if I actually want any of the books..Lugis2Version: 3.4

Can't downloadStupid to down load this app. Use a different one that will actually let you download a book in the app. I've already deleted this app. It's crap!!.MayneguyVersion: 3.1.2

Can't even see your own wishlistGreat for listening to audiobooks, but it's pretty dumb that you can add stuff to your wishlist in the app, but can't see your wishlist or buy books from the app..MacnoremacVersion: 3.1.1

Play doesn’t workPlay button doesn’t play... you have to press it 2 or 3 times. This issue has been going on for over a year and they’ve yet to fix it. Many people have reported the bug but they just don’t seem to care..Stark1000Version: 3.0.1

App on iOS is seriously lacking in functionalityThe selection on here is great, but other than that, the iOS version of the app leaves a lot to be desired. You can’t purchase an audiobook on the app, you can’t even access your wishlist from the app. You can’t cancel your subscription from the app. Whatever you purchase is forever stuck on the Audible app and can’t be transferred elsewhere. All you can do is review titles on the app and play the purchased content, and then everything else has to be done online. Come on, guys! What’s the point of even having an app then that has nearly zero functionality?.RobTheMan2Version: 3.45.1

Hard to useApp doesn’t explain how to use it. I had to look up how to buy a book. Then I couldn’t get into my account because of “suspicious activity on my account” so I got a message saying they sent me an email to unlock my account which I waited hours for and never got. Downloaded and deleted in the same day..Happyandhealthy2.0Version: 3.42

Stupid AppThey make it way to complicated just to listen to books, which you have to buy, besides the 14$/a month you already pay!! I can’t believe people have rated this 5 stars, barely deserves 1..Mmalette74Version: 3.41.1

Completely useless app on IOSGo ahead see for yourself. Download audible and try and buy yourself a book. Here’s a hint you can’t. You can’t do anything on the app other than browse titles. Ridiculously convoluted interface for something produced by a huge company in 2020. For the record, to purchase you must open your account in a browser and purchase in browser then you can listen through their app. Would be an easy 5 stars if I could simply download and use Apple Pay to purchase books and listen to them immediately after downloading. If you don’t know already there are massive archives of free ebooks and audiobooks all over the internet. No need to be bent over a barrel price wise and robbed of your time trying to figure out how to give Amazon your money..104729294728Version: 3.40

Hard to useTrying to figure out how to purchase and access content is challenging. Even free content. I still haven’t figured it out, I gave up on the app before I could successfully finish listening to a story. The library is enticing though..ShylhjwllksVersion: 3.39

Never Get ThisI’m warning you, never get this app or pay for the membership. What a waste of money, and they make it impossible to cancel the membership. $15 gone from my account after I thought I canceled my membership. Thanks, guess I’ll wait until my next paycheck to buy groceries, not like I need to eat, Audible..NevergonnastopnoVersion: 3.38.1

Horrible app for iwatchI love audible for my phone, but I have never been able to get the app to work properly on iwatch. It either never downloads fully, or does download but is unplayable. Takes over 30 minutes to download and is the most frustrating process I’ve dealt with on the apple platform..HallqVersion: 3.21

FrustratingI wanted was to go somewhere to listen to books. I can’t even purchase the books I want to listen with no information on how to purchase a book. All I got is a wish list. Where do you go from there????.CrazieabootfishinVersion: 3.4

Not an appNon-functional. Used Try App and downloaded the samples but it completely refused to even try to play them..PulsemeatVersion: 3.4

BrutalVery user unfriendly! Can’t access my wish list on my phone, can’t use my credits from my phone. Why is there an app for your phone if none of the features function. Dumb. App should be called inaudible..Peter peachVersion: 3.37

Takes hours to download books on Apple WatchI have been really happy with the app on iPad and iPhone, but it’s been over four hours and a 5 hour book has not yet finished downloading on my Apple Watch (fully updated)..Diane AspVersion: 3.91.4

Great service, terrible appI absolutely love audio books and audible has a great selection but the app and web interface of Audible is miserable. The search and browse functionalities are a nightmare, the recommendations section is terrible and inaccurate. SO much could be done to greatly improve the user experience here and it’s disappointing such a large and successful tech company provides this low quality of customer experience..Pink.toriVersion: 3.91.4

AmazonHi so I’d like to listen to another book but it says they only give one token a month. I see no way to buy another. The support line is terrible!! Your actually calling Amazon which is a bit headache. They need to ad in the ability to buy another credit without have to CALL Amazon..AlainiVersion: 3.91.4

Glitchy and buggyWhy in the world do I have to wait for the home page to load before accessing my library or anything else in the app? And why does every page take an eon to load? The entire user experience on this app is glitchy and filled with frustration..Audiofile9999Version: 3.91.4

Stealing my moneyHas been taking money out of my card and not allowing me to cancel my membership!.JoudiSeriehVersion: 3.91.4

Poor purchasing options for credits and bad customer serviceUpdate/Edit: I cancelled my Audible subscription before the deadline, but they’re still charging me an extra months fee (with 1 credit received). Audible isn’t a [email protected] apartment rental that requires 30 days notice; it’s a digital brook app. This will make me unlikely to come back to Audible in the future as I feel ripped off and misled. Bad customer service!! :(( I recommend avoiding Audible until they change some features and rules that they have in place. Too limiting and a poorly designed app = bad experience so far. I go t Audible again for the first time in a few years to join a book club. Audio books and increasing read time help my finish books on time… but Audible he made poor business decisions that are unfriendly to customers: 1. No purchase of credits for the first 30 days: the embargo on purchasing new credits is a bad policy. Please adjust it so that I am not held prisoner by your arbitrary timelines. I pay for a subscription that gets a credit, but not being able to buy additional credits until month 2 is stupid. 2. Customer service is poor. Even the tab in the profile settings for “Help & Support” don’t work. As soon as an alternative to Audible comes my way I will provably cancel my subscription because of the limits on buying more credits..Clark123875Version: 3.91.2

SO GLITCHY AND SLOWThe selection included with subscription is excellent and varied, lots of classics, and so many well-curated narrators and cultivated contemporary offering. But it takes FOREVER to download books, and often I have to quit the app multiple times before I can finally get it going smoothly. And no, it’s not my phone, thanks, my other apps work fine. Anyway, can someone from your big ol corporate conglomerate figure it out? Much obliged..HarrietBrown666Version: 3.91.1

AudibleThey changed the app so you have to continuously be connected to the internet to listen to the books you have downloaded. This destroys much of my listening use..Mule vetVersion: 3.91

Waste of moneyThey charge you for the subscription and give you credits, but if you cancel the subcription they remove the credits YOU PAID FOR and you just ended up paying for NOTHING. Freaking scam.AmyinuVersion: 3.90

Too bad zero stars isn’t an option.I have 77 titles in my library that I’ve purchased throughout the years. It’s been awhile since I’ve listened to any of them and I thought it would be a good time to go through some again. Turns out I can’t listen to any of my (previously purchased) property without signing up and paying for them again..1ofwsdmVersion: 3.90

Can’t play without data or being in serviceAbsolute garbage. Have had the app since 2018 and now being forced to use data to stream already downloaded books. Also stopped working when I am out of a service area. Fix this asap! I checked audible trouble shooting and it clearly says you don’t need data to stream already downloaded books nor is being in service necessary for the same..Wensday F. A.Version: 3.88

Why I’m cancellingThere is so much I love about Audible- the price, the selection, the ease of use. So why am I cancelling? Because they got greedy. I am getting more credits than I am using and need a month to catch up. They make it really easy to give them my money, but they make it much harder to stop giving them my money. You have to go onto a website through your laptop or desktop and sign in. There needs to be an in-app way of pausing an account that is as easy as activating it. The designers know that this extra step means a lot of people won’t do it. This is exploitive. If there was an in-app way of pausing the account, I would have done so until I used my credits. But since they make a bunch of unnecessary steps before they stop charging my credit card, I am cancelling. Audible gets nothing more from me..MadscribblesVersion: 3.85.1

Terrible Watch AppThe main app is fine, but the Watch integration is basically unusable. Getting a book to start syncimg with the Watch in the first place involves more luck than anything else, and then getting the book to complete a sync requires double the luck. I've had countless instances of a book just stopping at 60%, with no amount of prodding getting it going again. And there's basically no way to successfully listen on multiple devices. If you switch from listening on your Watch to your phone, you're basically guaranteed to have the app lost your place. Oh, and sometimes I was listening from my Watch only to find the book also being played from my phone, but at a wholly different position..OneTimeFanVersion: 3.72.1

Don’t deserve any starsNo service, no assistance, no care for costumers.Orph10Version: 3.71

Charged my account after cancellingI signed up for the free trial and the app would not download so I immediately cancelled. I looked at my credit card statement today to find a charge from audible. Went back to the site to make sure and I definitely do not have a membership. So just make sure you check your accounts after cancelling your membership..Jessa604Version: 3.62

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