Carbs & Cals: Diet & Diabetes Customer Service

Carbs & Cals: Diet & Diabetes Positive Reviews

Like the setup exceptI wish I had known there was not a bar code scanner. That’s very helpful instead of plugging in all the numbers..Tootiebug4009Version: 4.0.8

Giving great direction!!I'm 53 years young and was in great shape all my life. Sat year my son was diagnosed with cancer. I completely stopped taking care of myself and not eating well. I gained 15 pounds and was diagnosed with diabetes. Now that my so is getting better I realized I had lost control. This app has helped me regain my mental state. So far I've lost 10 pounds and in my way to loose 10 more. With the app it takes the guess work out of my busy day. Thank you for this wonderful app!! 140 is my goal..Cinnamon64Version: 4.0.6

Too expensive for something that's broken!!!My doctor recommended this app to help me count carbs. He said it was fantastic, so I rushed to get it. I mean, if a doctor recommends it, it's got to be great, right?? I do like it for counting carbs, but it won't allow me to "select" a time on my entries, and it won't allow me to "select" the duration of my exercise. This app is WAY TOO EXPENSIVE, in my opinion, to have a problem with those features. It won't allow you to record the exercise if you haven't selected the duration, and even though that's an option, the app won't do it. As for the time, it records the time of entry but doesn't allow you to adjust the time even though that's an option! I could have spent nothing, and gotten an app just to count carbs!!.Tonya1204Version: 3.3

Love it, butI love this app and have list 30 pounds in 12 weeks JUST keeping carbs down to 35-50 g per meal. So easy. BUT there needs to be a bug fix with the new iOS 8. When entering exercise the interface will not allow input of duration or click time. Worked perfect before updating to 8. Even updated to 8.0.2. Still won't allow duration. Please look into this. Thanks for a terrific and useful app.MichaelO 93Version: 3.3

A great ideaThis app has a lot of potential, especially for kids and others who are helped by a visual presentation. It's true, however, that it does not support the American diet. I think it would be wonderful to have an app like this that did, though more daunting to develop because we have so many food choices..Mom of child with diabetesVersion: 1.0.1

App works perfect for me ....... lost 5 pounds in 4 weeks. The only complaint I have, I cannot save my custom created meals after giving it a name, hence 4 stars only..Weast coastVersion: 4.0.8

Amazing!This app. Is a "must have" for any diabetic! Great tool for restaurant, where you cannot weight your food!.StewaeVersion: 1.0.1

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Carbs & Cals: Diet & Diabetes Negative Reviews

A waste of moneyI hoped I might be able to use it in the most basic way, seeing as it hasn’t had updates in 2 years, however it calculates carbs completely wrong, so is absolutely useless. One day it calculates my breakfast as 1g carbs and the next 39g. It is all over the place and completely wrong. Stick to MyFitnessPal.MercuryrtrogreatVersion: 4.0.8

Don’t waste your moneyIncredibly overpriced. This appears to be an app designed for the UK and Europe. Most of the foods are things I have never heard of, the measurements are in grams, and it can’t find anything using the barcode. Save your money..Doowle12Version: 5.9.27

Too CumbersomeDid not know basic measurements were metric and also too time consuming when entering own food choices. Waste of money..NCMom 1964Version: 4.0.8

WackThis app is wack and barely has the food I need. Can I get a refund please?.Redmoney101Version: 4.0.8

IPhone XPlease we need an update for iPhone X.AnoodkareemVersion: 4.0.8

DiasappointedGood potential but TERRIBLE food database..Pinklily109Version: 4.0.8

No Mexican FoodNo Tacos No fish tacos No Barretoes No chicken burritos, No beef burritos, No Carnitas burritos, No enchiladas, No tamales, No Spanish rice or refried beans No need the app..House ReviewVersion: 5.10.0

Carbs & CalsI thought this would be a great electronic way to keep track of carbs while also having the ability to check calorie counts. The information failed to tell you that this app originated in the UK. The food choices are different and don't support the diet of the US. This was a waste of money for me and am still searching for something better - similar to the Calorie King book..Pud dudVersion: 0

Save your moneyI used this app one time and it was worthless. The don't even have eggs in their database. I needed to count my carb for 6 meals. This app has the ability to track 6 meals but that's about it. Waste of money and time. Maybe one day they will add to their database. Until then, I will keep looking for a carb tracker. Unless you have $7.99 you want to throw away, stay away from thos app..LeesaAnnVersion: 0

UpsetI hate this app. It is not user friendly, it is limited on food options, such as it list coke or cola, but not diet versions. It offers food choices that are common to U.S. terminology such as "eggy toast" that I assume is French Toast. It doesn't list items such as bacon, sausage, only Greek yogart. The descripiton in the free version is misleading. I don't recommend buying this app..Highball9Version: 1.1.0

DisappointedMost people on diabetes forums have recommended this app so I downloaded it and so far disappointed because foods aren't in there you can't track exercise and feel it was a waste of six dollars since support told me it wouldn't be fixed until 2015.VioletvictoryVersion: 3.3

Bought the full versionSince the upgrade app did not work. Reloaded it and now it wants me to pay again. I don't think so! Really liked this app but not going to pay for it again..Monarch1969Version: 3.1

Rip off.You can find the carbs in something called saltanas, but if you want to know the carbs in something as simple as a tomato, forget it..PowderTrumpsTheParkVersion: 0

DudThis app was the biggest rip off I have ever encountered. 7.99 for really very limited information. This is more for diabetics than weight loss. A dud..What..........Version: 0

Great app if you have ten hours to waitThis is the slowest most annoying app. I get results quicker google searching everything..MschiotVersion: 4.0.4

Meal Dates Don't ChangeTheoretically great idea however falls short. 1) Meal dates do not update. 2) Pistachios show up in the Portugal menu only. I guess they are not eaten in USA 3) Lots of food not represented and this makes the potentially brilliant program of little use 4) All country food databases should simultaneously be activated and searchable.Glenn TismanVersion: 2.0

Don't buy...You are really limited on food choices. Many simple foods are not listed. A 5.99 mistake..Raptor loverVersion: 1.1.0

Good IdeaIts a good idea to use pictures to help define portions, but it crashes and deletes the meals your adding..IMom33Version: 3.1

Carbs and caloriesDislike app wish could get money back. Not suited for low carb hi fat.Joly856Version: 3.3

Not happyI bought this app as it was recommended elsewhere and I'm trying to lose weight. I have found that a lot of the foods I want to register are not found. I don't even use it. It was a waste of my money..LeahJane07Version: 4.0.6

Was free until it asked to do an updateAfter installing the update, without warning I now have to pay to view certain foods which happen to be the foods I search frequently. This app has helped immensely with managing my son’s type 1 diabetes but it’s useless now. Really you guys should be charging new sign ups not current members..Mavi7788Version: 5.6.0

What the hell have you done?I bought this a few years ago and it’s been invaluable. Really excellent - helped me get control of my diet and diabetes. It told me there was an upgrade today (6 Dec 2021) - and assured me all my data would be brought over. However: I keep getting asked if I’d like to upgrade and pay monthly, and where I had particular meals set up, it now says some of the ingredients are ‘premium’ only so I can’t view my own regular meals (unless I recreate them myself). Also, the targets are fiddly to use with rotten sliders that twitch as you let go (took me 5 attempts to dry ‘sat fat to 11g’) - and all my history is gone! (It did warn me but I saw that note AFTER I’d updated). Also, you can’t seem to view more than one nutrient for the whole day or meal (Eg as a diabetic with other conditions to manage, I need to flick between my nutrients quickly tp check I am on or off track to make meal decisions quickly - it seems you can log 5 nutrients and see them totalize, but can only view one at a time). The interface looks nice - but this was a massive change I was not expecting and lost a load of features and data - be careful upgrading. I’ve no idea if these features are in the premium edition - but I BOUGHT this app already at full price with the book too .. why am I now being asked for monthly payments to maintain what I already bought? Update: used it another 20 mins - you can’t put fractional portions in (for some foods I didn’t have a weight, I just put ‘1’ for the portion - and would do .33 .25 .75 or .5 or 1 etc. You can only do whole numbers or half and quarter. Also, it lost a load of my custom foods and meals. A lot is there, but I’ve lost all my protein powders and nutrition boosters and some recipes/meals. There is a mix of old and new still there and a mix of old and new gone - so I’ve no idea what it’s lost.. until I go to use my regular items. :/ I will continue to try the app - as this has really helped me control, lose weight, maintain health and manage my conditions. This was NOT a smooth ‘upgrade.’.Kevin FoadVersion: 5.2.5

App is brokenDoesn't open and won't work - pretty ridiculous after a 3-year wait for an update.. disappointing!! Please fix ASAP!.BakuryokusoVersion: 4.0

BugCan no longer download the picture. Please fix!.Em AnnVersion: 1.1.0

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