Vivino: Buy the Right Wine Customer ServiceVivino ApS

Vivino: Buy The Right Wine Customer Service

  1. Vivino: Buy the Right Wine Customer Service
  2. Vivino: Buy the Right Wine App Comments & Reviews (2024)
  3. Vivino: Buy the Right Wine iPhone Images

With 65 million users, Vivino is the world’s largest wine app and marketplace empowering people everywhere to enjoy wine to the fullest. Vivino provides wine drinkers access to unbiased information about wine from a community of millions.

HOW IT WORKS
• Take a photo of any wine label or restaurant wine list or search by wine
• Instantly see a wine’s rating, reviews, price, tasting notes, and suggested food pairings
• Get your favorite bottles delivered to your door
• Add your ratings and reviews
• Easily keep track of wines you like and discover new recommendations
• Save the bottles you buy in your cellar, so you always know what you have on hand
• Buy the right wine every time!

VIVINO PREMIUM
Level up your wine game with...
• Our full scanning suite, including rapid-fire scanning so you can compare countless bottles within seconds
• Exact “match for you” scores for every single wine
• By-the-bottle insights into whether you usually like, loathe, or have never explored a wine style, grape, region
• Wine adventures to taste and play your way through Italy, Bordeaux, and beyond

STATS AT A GLANCE
• 65 million app downloads and climbing
• 16 million wines and counting from 245,000+ wineries
• Millions of unbiased ratings and reviews
• Hundreds of thousands of wines available for purchase in 18 markets worldwide

KEY FEATURES
• Unbiased Ratings & Reviews: Leverage reviews and ratings from the world’s largest community of wine drinkers to always select the best wine.
• Wine Buying Made Easy: Conveniently buy wine directly from the Vivino app.
• Personalized Recommendations: Discover more wines you will love through Vivino’s wine recommendation engine that only suggests wines we know you will love based on your unique scanning, rating, and purchase behaviour, and community ratings.
• Quick Compare: Pick the best wine on the shelf by scanning multiple wine labels in seconds to instantly view ratings, region, price, and food pairings all on one page.
• Wine List Scanner: Select the right wine every time from any restaurant’s entire wine list.
• Taste Characteristics: Know what the wine you’re eyeing tastes like before buying it. Taste Characteristics aggregates the most commonly used words to describe wines.
• Taste Profile: Track and organize your wines to determine your taste profile, discover new wines, and see how you rank against friends and the Vivino community.

Privacy policy: https://www.vivino.com/privacy
Terms of use: https://www.vivino.com/terms

Please note that we are not able to reply to comments or questions left in App Store reviews. If you have any support-related inquiries or need assistance, please contact [email protected]

Vivino: Buy the Right Wine App Comments & Reviews

Vivino: Buy the Right Wine Positive Reviews

You need Vivino!!I tell everyone I know about this app. I tell my friends, my family, my boyfriend’s friends and family, and cashiers at liquor stores. I wanted to get more into accurately describing the wines I drank, and also to have a better predictor for what i will like rather than going by the liquor store’s listed wine ratings(which are just promotional anyway). I tried going by basic principles of what regions usually make good specific types of wine, and that was an epic fail. I tried one expensive bottle in an attempt to ~culture~ myself that ended up tasting like someone drank half of it and filled it back up with water so no one would know. So not very appealing. Moral of the story: i live by this app now. I try to rate most of the wines i drink to boost my ranking on it, but also to understand better what i do and don’t like in a wine. And I’m HOOKED on the new feature that gives you a percentage prediction for how much you’ll like a wine based on past input. And it even tells you when you need to decant a wine or let it breathe for a while before drinking it! There’s also cool little “classes” that give you information on new types of wine, and wine challenges to broaden how many Californian Cabernets or whatever you’ve tried. This app will change your drinking life. And it will make you feel fancy. I can’t believe it’s free..Version: 8.19.8

Takes the guess work out of wine buying.Update to below original rating: I used to love this app but now the functionality of this app is completely useless and does not work at all. The app has been declining over the last year with pop ups and slow load times. As of the last month or two Scanning a label is now impossible!!! Sometimes I’m lucky and it just takes a solid 3 minutes to load however 98% of the time the scanned picture does not load at all. I believe they are not accommodating the free app anymore and trying to get folks to upgrade. I’ve contacted the app directly but no one has been able to help or give a solution to the problem after much back and forth. ************** I use the Vivino flavor/character scale to decide on all wines I buy. Now I know if hits on the scale the characteristics that I’m looking for then 99% of the time I will enjoy the wine without fail. I love reading about the wine and the regions too. This app has come a long way since I first downloaded it years ago... I was reintroduced to it last year and can’t live without it now..Version: 2023.43.0

Almost PerfectI’ve used a few Wine Scanners/Wine Tracker type of apps. As a Wine Scanner this app is a hands down five stars. It fines 99% of wines and if it can find it there is the ability for them to do a manual search and report back to you in the app. You get ratings from normal people and the community is big enough where people leave precise reviews of the wine. Their wine education function is very good for beginners that gives them grape/location/style and sometimes producer information. Plus it has challenges that can increase your knowledge as well. Where the app falls short is it’s wine tracker/cellar functions. I would like the ability to share my cellar like it allows you to share your wishlist. Because I’m using it as a cellar tracker I would like to have more filters like by price, drink by date if I’ve entered that information, year of purchase, vintage things of that nature. Also you have the ability to add locations if the app can’t find them but not the ability to edit or delete. I have like two or three versions of the same location maybe because it was spelled wrong or wrong url. Conclusion: best wine app on the market and I would pay not only for this version but for a pro version of I received more functionality..Version: 8.19.5

Restaurant staff must-haveAt the end of my first year in fine dining, i downloaded this app when my manager recommended it to me. since then, i have used it in every restaurant or catering job i’ve worked in, as well as occasionally with other wine snobs in my personal life. once, on a trip to champagne, france, vivino could not identify half of the bottles i purchased directly at a winery. otherwise, i have reliably found every bottle i’ve searched on this app. the interface is intuitive and quick. even if I don’t have an internet connection, the app saves all your photo searches and you can access them when you get a connection. i recommend this app — on here and at work — to casual vino inductees and bourgeoning suppers curious to learn more about different notes; servers, bartenders and other restaurant staff looking for notes on wines they have not tried before presenting them to discerning guests; wine collectors interested in participating in the popular forum, sharing and hearing thoughts about any but the smallest-batch bottles in their collection..Version: 2022.39.0

Great appPlease change the list of all regional styles shown by tapping on “you’ve rated ... of ... styles” in a way that each country list is collapsed (only first items shown), and could be expanded - like it was in earlier versions before introducing this “taste profile”. Current long / non-collapsed list is useless! Also please return back to this list nice round visual counters shown per each style - instead of non readable numbers as plain text. Just look at ViVino 8.16 and UX relayed to regional styles. It’s just always one tap to get to the necessary info - instead of current folders-like structure with dozens of tab. For example, to see my rates per style I need: tap on taste profile, wait for it to load, tap on styles you tried, tap on “you’ve rated ...” to see the full list, scroll dozens of lines, tap on style. If I tap on style from wine details, I need one more tap on amount of ratings in the style. This is terrible UX comparing to previous versions. One more “nice” example of new UI. If I tap on any style in the full list of styles to see details and then return back to the list. App doesn’t remember my position in the list so I have to scroll this huuuge list again and again. So painful..Version: 8.19.5

Extremely Nice appThis is the way to run a for profit app. It is great because you can have what you tried at your connivence in your digital cellar. Once you have scanned the bottle your drinking it will give you other peoples reviews of it, and the breakdown of flavors. Where the wine is from etc. There is a fun read and take quiz that make it less tedious study when it is competitive. Doesnt ask you for money for every little thing. It has a Club, where you choose one of the three values your will to pay up to, and they will choose the 6 bottles based off your passed reviews. You get freee shipping with it, and majority of the time from the reviews I have read, significantly better deal than going to local wine shop. You can skip the club pay $4 or so a month to get free shipping. When you do your review the app lets you know how many bottles they can acquire of it and its cost, and you can buy right then. Their a small social media aspect. Hope this helps, Im still very much a new comer but having fun learning..Version: 2023.1.0

An invaluable tool for anyone who loves wineIf you want to expand your knowledge and wine tasting skills, this app is an awesome tool to keep handy. I joined Vivino seven years ago in hopes of helping me to become a more experienced wine taster and couldn’t be happier and more amazed at how much I’ve learned and enjoyed the wines I have tasted so far. I’m tasting wines from regions I would never have picked on my own. This app is an encyclopedia of knowledge, it has options to read and comment on other member’s wines; it allows you to save wines you purchase; “learns” your preferences and makes recommendations for future purchases. You can buy wines and get special offers through the app. It offers wine adventures that explain the history of various styles and regions. I love to research a new wine then try to find it at my local stores or put them in my wishlist for future purchase through Vivino. I don’t think I could continue this experience without having this app at my fingertips!!.Version: 2023.23.0

GREAT for wine identification and tracking, NOT GOOD for cellar managment.I find Vivino to be an excellent application for identifying and tracking wines. It’s wine label photo-identification technology is first rate as it quickly allows access to community ratings and tasting notes. The Ecommerce marketplace is also a great feature which allows access to many suppliers who have up to date inventories to select from. In my opinion the application has 4 weaknesses. 1/ The application doesn’t allow you to share access to your cellar, so if you live in the same house only one person can keep it up to date. This is a real issue if you use the cellar feature as you will quickly go out of date if other people in the house buy and consume your wine. 2/ There is no capability to visually track/organize your cellar. 3/ The app doesn’t make recommendations on what wine is best drinkable - and when it is likely to expire. 4/ The searching function for friends is really poorly engineered - most times it pulls up many erroneous names even when you have specifically used distinctive names. I would give the app 1 more star if they added any of the above features..Version: 8.18.4

Finally! The (almost) perfect wine tracking tool!I’ve been looking for a while now and have downloaded/tried at least a dozen apps to track, log, and journal wine purchases & tastings notes. So many apps have one or more great features but are always lacking something or they have functional issues. When I finally found the “personal note” feature for non public review comments (although a bit hidden), it rendered this app 98% perfect!! (The only missing “need” is the ability to add 2nd -or more- photos for the back label. A custom sort field would also be nice, but not as critical as the pictures.) Although the search & buy features are nice, I especially like how the app gives so many side info links for the varietal, wine maker, and community tasting notes. Since I’m trying to learn how to be a better taster and more articulate in describing wines, this will really help to learn and keep a journal on precious wines tried..Version: 8.18.39

Love the app, but needs better ways to connect with othersI have been using the app for a few years now and won’t enter a liquor store nor order a bottle of wine at a restaurant without it. The app is not only super useful, but it’s also crazy smart. The label scanning capabilities are spot on, even if your photo is not perfect, it tends to always find the bottle in 1-2 second. My biggest complaint is that I cannot share it with others easily. Unless people are connecting with me on Facebook, I cannot easily share a link asking others to join. This application really needs either an incentive to get more people using it, or needs to find a way for loyal fans to get their friends connected. Please add a feature with links that can be shared, this will allow myself to connect with others around me better. Aside from that, this is one of the application I use on a weekly basis and wouldn’t leave home without. If they fix the connection issue, I see this application finally blowing up and would revise to 5 stars in a heartbeat..Version: 8.18.32

The Democratization of WineI discovered Vivino during COVID-19 and it has been a fun distraction and activity. It provides an organized way to document your wine tasting notes. I love the discovery and ability to order new wines that I would probably not be able to find locally. One thing that bugs me is the 5 star scale is really a 3-5 star scale so it makes it a bit harder to differentiate between ratings. A 2.5* wine is pretty poor. I almost never see a wine below 2.5*. There are tons of wines in the 3.5-4.0* range. Don’t be afraid to try wines in the 3-3.5 range! Just because they aren’t rated as “exceptional” doesn’t mean you won’t enjoy it and you can always learn more about your wine palate with every new taste! My favorite parts of the app - Reading the tasting notes from more experienced wine tasters. It’s also very exciting to be at the store and scan well reviewed wines (4*+) in your price range and then seeing that those pricey bottles aren’t always worth your money!.Version: 8.18.30

Easy and Convenient app to inventory your cellar.A wine loving friend recommended Vivino to me, and I haven't been disappointed. It is very easy to use your phone's camera to snap a wine bottle label. Then "Viola'", it brings up your wine, reviews both professional and crowd-sourced, and pricing. Once or twice it couldn't find a bottle from the photo, but I could search using keywords as well. Also allows you to correct vintages and varietals for accuracy. I use the app to add bottles to my cellar inventory, and to remove them from inventory when drinking or gifting. I use my ratings only for myself, to help remember which wines I did and didn't like. My ratings are shared with others across the site, even though I do not consider myself knowledgeable enough to be a wine critic. It also helps categorize my wines (tasted and reviewed by me, or cellared) by region and by varietal. I find this helpful to round out my cellar. I would recommend this app highly to anyone interested in wine..Version: 8.15.0

Too many wine clubs?I’ve honestly never written a review for an app before, but I feel like I must with this one. My friends have spoken about the Vivino for years when they find a wine they like at a restaurant and then they want to buy it at the store. Or when they go to the store to look at the walls of wine and who knows if you are wasting your money on a bottle of wine until you get home to drink it? Vivino has fixed all of that for us. And then some. After our third trip to Napa Valley and the wine clubs that we have joined over the years, and the wine that is accumulating in my cellar, I realized that we didn’t even know what we had anymore. Vivino has fixed all of that. I love to use that while shopping for wine right in my own cellar. I know what I have and I can take it out of my virtual cellar after we have enjoyed it. Best yet is that if I like it and I want to buy more of it, it doesn’t just disappear from my list. It is still there with all of my details so that I can purchase more to enjoy at a later date. Thanks for Vivino. There is one glitch in the latest release-when you add a wine to your cellar no matter what date you entered, the app reverts back to today’s date. You have to go back in and edit the entry and change the date and then it saves the second time. Something for your developers to fix please..Version: 8.16.7

Pretty close here...Vivino is doing a lot right here both in terms of allowing you to track what you have had and what you are keeping in your “cellar” - they also understand that that word means different things to different people. There is no trendy “anti-snob” marketing, and there is no “we can teach you more” pretense - track, buy if you want, and enjoy the social aspect to it as well. That said, they are very behind in appellations and regional categories and that makes the analytics difficult to respect. I would like to see by grape, by region, by specific regional locations, by price, by ratings, but they lump everything that isn't, say Napa Cabernet, for example, together as California Cabernet. Tell that to Sonoma and their regions like Alexander Valley or Russian River! Same in many international areas and they have not scratched the surface of areas like Virginia or the Finger Lakes or Canada. Hopefully they put some dev dollars into this soon, but for now it is still well worth it and beats the competitors, I think..Version: 8.15.6

Let Me Rate Wine More Specifically.This app is amazing. The best Wine app out there, there is no better. Find the perfect wine, learn about wine, master wine, document wine. It’s all here. 4.0, losing a star for not letting me rate me wines more specifically. 3.5-4.0 is a HUGE difference for me. Wines average into 3.6, 3.7, 3.8, and 3.9. So why can’t I choose those ratings? I hate having to rate a wine lower or higher than I actually believe it to be. It makes it difficult to go back and really know what I enjoyed. I started doing it in the comments section, a true rating, like (3.8)* I’ve noticed a lot of top raters in Vivino do that, why make us do that? Just let us rate it by the decimal, not by .5’s, but by .1’s I’ll come back and re-rate your app to a 5 star when you implement that for us. Thank you. EDIT: Thank you for adding my request of rating wines by 0.1!!! Best wine app, period..Version: 2024.3.0

Very good app, difficult wine deliveryI enjoy the app, especially the different components of the wine identified as a graph. My wife and I determined our taste profiles by looking at the profiles of wine we preferred, and often use the profile in identifying new wines to try. Purchasing has proven to be difficult. The deals on wines that I have purchased in the past are very good. The expected delivery times are so wide I have not ordered wine because I was not sure I would be available for pickup under worse case delivery window. My current order I have being delivered to an address I would be at during the site delivery window. I ordered on a Tuesday, with an expected delivery the following week (Monday-Friday). Just received a notice delivery will be Thursday of this week. Other sites do much better identifying expected ship date and delivery date..Version: 8.18.32

Great Way to Get into WineVivino’s best features are 1) it’s rating system and 2) it’s personalized “tasting profile.” Both of these tools help break down the often daunting world of wine into digestible categories. The rating system allows you to see which wines other people have liked, rating each wine on a scale of 1 to 5. While not a perfect rating system with clear biases, it makes an otherwise daunting wall of wine at the store into an approachable set of data. The “tasting profile” then collects are your personal ratings and compiles into region, grape, and style, so you can see which regions, grapes, and styles you enjoy drinking. This makes it easier to understand and keep track of what type of wine you like to drink. So, when you enter a wine store, you can skip over the types of wines you don’t like and focus on the types you do..Version: 8.20.7

Excellent ResourceEver feel intimidated going into a liquor store that has a limitless selection of wine? I’ll tell you right now, I have. This app helps educate you on different wines, what to taste, what to pay, and its average rating. My favorite feature, you can scan wine bottles to see if it is a good wine compared to the ones next to it. You can see what the experts rate it, and what the average consumer thinks of it. After you drink some, you can tell the world what you thought of it which can help someone like me consider buying it. When you are in a restaurant, you can log in that one wine you absolutely adored with your steak. This is one of my favorite apps on my iPhone... period. I recommend it to anyone who has any interest of wine or simply want to impress your friends and family with picking that special wine for a dinner or just to sip by a fire. Give it a whirl, cheers!.Version: 8.16.16

Convenient, Informative, Fun!This is a great tool for the wine enthusiast and then casual buyer alike. So easy! Snap a photo of a bottle’s label while browsing at your favorite retailer and get tons of information regarding the varietal. You receive winery specific-region-global ranking comparisons, ratings, reviews, similar wines and much more fun and valuable info. The app allows you to maintain a history of the wines you’ve scanned, learns your preferences over time and will follow up (via email) with deals on wines that are likely to interest you. Thanks to Vivino I Have discovered and purchased a number of wines (originating from across the World) that I likely never would have purchased, or even been aware of (and I live less than an hour from the California Napa-Sonoma Wine Country). Vivino is one of my favorite apps and I use it at least weekly!.Version: 8.15.1

Lost all saved wines - Updated, they were retrievedUpdate: After they corrected the wrong support address they posted, I was able to request help and eventually my wine list was restored! Their support was better than I would have expected. Temporarily lost wine list aside, the app is good but not great. The primary problem is that a lot of wines are missing, and there are times where there are two seemingly identical listings for the same wine. However, it's the best app of this kind that I've found. I used this app for years, for one reason: to catalog the wines I drank and record what I thought of them. After one of the recent updates, I discovered my entire list was gone! I've tried logging in in case they were tied to an email account, but none of my email addresses are recognized. And worst of all, the support address they provide in the app description doesn't work; mail to it bounces back..Version: 8.14.5

Very versatileI love this app because the scanner feature makes it so easy to add bottles to the list, and also because it let’s you download an Excel format file of your wine list. In the downloaded file I add info onto each line as to where the bottle is kept in my collection. This allows me to use a simpler location system than the structured approaches in other apps. (You need to know a little Excel and it takes some effort to assign this info to later downloads, so I wish I could upload my edited file back to the Vivino cloud). Other wish is that they would show % mix of each grape for each bottle; this info helps a lot for choosing wines for serving and food pairing. But it’s the best, easiest app I’ve found..Version: 8.18.6

Takes the guesswork out of choosing wines, seamless and easy to use appVivino is an elegant solution to help take the guess workout choosing and buying wines both in stores and in restaurants. I use it all the time and find the crowdsourcing reviews and the pricing features to be very helpful. Do you know also sends me emails on occasion offering me wines and champagnes to buy through there distribution partners. They know a lot about what I like so their recommendations are tailored to my tastes. I have purchased quite a few cases of wine and champagne through the service. What’s amazing about it is that somehow they offer free shipping even to us way out here in the middle of the Pacific on the big island in Hawaii..Version: 2022.19.0

One of my favorite apps.I absolutely love using Vivino! It’s incredibly easy to use and so well-organized. 99% of the wines I scan are instantly recognized. When it’s a wine not in the database (quite rare), it’s easy to add it for all to use. I can keep track of everything I’ve tasted at home and anywhere. I can pick wines based on the flavor profiles, and also look them up while shopping. I enjoy reading other people’s experiences with the same wine, and add my own experience. And the app also recommends and sells wines as well, usually at very good prices. It’s one of the most organized and useful apps I have. If you drink wine even a few times per year, Vivino recommends, logs, and educates you about every type of wine..Version: 8.18.31

Great, but there’s sorta a learning curve.I received a developer response that lead me to easily figure out how to add Carlo Rossi Sangria which was not previously on the app, and was instead being identified as Carlo Rossi Moscato Sangria. This app relies on information provided by users. Be sure to double check results and make corrections when you notice a mistake. Since my first review I’ve also learned to search wines by their levels of tannins and acidity; I really like that! Previous review: Confuses very popular wines! As of now I’ve had this app for less than 24 hours and rated 8 wines. This app can’t tell the difference between Carlo Rossi Sangria & Carlo Rossi Moscato Sangria! These are both very popular. If this app gets these two confused it’s logical to assume it’s even less reliable with less popular wines. Also, there was a different wine I had accidentally scanned twice because it was in two different locations in the store. It yielded two very different ratings because the first time it had incorrectly identified the vintage. At least with this second issue there’s a work around; I know I must double check the vintage results..Version: 8.18.46

Don’t buy PlusI was a very happy enthusiastic Vivino customer. Very much enjoyed opening the emailed wine offers based on my specific taste in wine. I purchase wine monthly and usually by the case. THEN, I joined Plus. For the past several weeks Vivino emails have turned into junk mail, trying to sell me wines I Jane NO interest in and would never buy. Tried three times to have Vivino fix this. Every time I got promises, including that they would get back to me with updates on my issue. Never did any of the three get back to me. So frustrating… Now the frustration has far outweighed my enjoyment, so ending plus membership, stopping all Vivino emails and saying good bye to Vivino..Version: 2023.29.1

Best app for wine lovers who want to learn and saveI absolutely love this app. I’m always a little weary as to whether or not I’m getting not only the right bottle of wine, but the best true to retail value. So what I do is snap a photo of a bottle that I may be interested in at the market and the app tells me what the average retail price is and based on that I compare it to the price listed right in front of me. It’s always so accurate. The app also helps me when I’m out at a restaurant and I want to make sure I’m not getting ripped off when ordering a bottle of wine. You’d be surprised how often a restaurant will sell a $10 bottle of wine for well over $50. If you’re a wine lover and want to be a smart wine consumer, you need this app..Version: 8.18.14

FrankfromthebankWow, don’t know how they do it, but what a great service, well thought and put together. As a wine enthusiast and not an expert this is exactly what I needed. It has helped me organized my favorite wine and save my past options as well as help me keep and track what I have in the cellar. I quick know what I like and can make a better choice when I am in the shop. The big advantage for a moviste is the quick consultant option, with a photo snap you have a quick price and wine profile, what an advantage and solid insight to what I am getting with out guessing or taken for a ride or to the cleaners in the wine shop. Great product and supper tool for the person who just likes wine!.Version: 8.18.39

Hands down, one of the most useful apps I have!I absolutely ADORE this app for so many reasons. Gone are the days of picking up an unfamiliar bottle of wine in an attempt to go “outside of the box,” only to be regretfully let down. The ability to scan and pull up details and reviews of ‘that’ exact wine (down to the year!) within a couple of seconds is straight up awesome. I also love how it saves the wines I scan so I can go back and either rate or at least remember which particular wines I was looking at, what I liked/didn’t like, etc.. Not to mention, it’s FREE! Seriously, people. If you like wine or are simply trying to get into it a little more, look no further. Vivino is THE app.Version: 8.15.17

Very happy with this appI’ve been using this app for about 6 months now. I’m tracking my cellar contents, rating every wine I can find, looking up ratings prior to purchase, and have made a few wine purchases through the app. I’ve found the community ratings to be pretty good. A wine with a 4+ rating has always been good, and the below 3.5-point wine you can reliably pass on. Scanning bottles is pretty quick and gives you a near instant read on a bottle you may be considering buying. It would be nice to be able to export your cellar contents to a .csv file, and to be able to access it on the web. Overall very well done..Version: 2022.17.0

Bugs in new featuresApp is and always has been great at identifying and cataloguing wines. New features that recommend regions or wines to you have been largely gnats that I ignore thus far, but today Vivino attempted to warn me that I would not like a wine that I was trying to document as one I was currently enjoying. When I dug deeper, it said it was not recommending because I “don’t like red wine,” which is frankly ludicrous. I couldn’t find a way to submit this feedback via the app because their help function hits a dead end if you want to create a case without an order in question, so I’m here to submit the negative feedback in public. So I’ve got two complaints—one is the insane “profile” it has assigned me and the other is the broken feedback experience..Version: 2023.15.0

Tone it downI like many things about Vivino: ability to purchase from my living room, details of the vintage, customization of presentations to my inbox… but credibility has been strained over the years. The reviews have been uniformly positive for wines that are mediocre. The use of adjacent vineyards to proclaim high quality wine has become a tired sales pitch. Claiming intense red and black fruit flavors in wine with none has left me wondering about some of the ad-writers. Have they actually tasted the wine? I want Vivino to come back to earth. I’m still a customer, but I can no longer buy a case at a time when I can’t trust the reviewer. It makes more sense to buy 1 bottle, and then decide for myself. Put honesty before profits, and your profits will increase..Version: 2023.31.0

What happened to My Cellar?REVISED Was 1 Star, now 5! After the sadness of losing my carefully managed “My Cellar”, I was digging down into the app settings and right at the bottom was a “Restore my data” option and it did! All is now right with the world! PREVIOUSLY Use to love this app. I had over 400 bottles in my cellar, and this app was a great way to search, catalog, and rate them. Recently, I went to search the app for some wine that was in my cellar and now there’s only 24 bottles in there! Over 350 carefully entered wine information, along with shelf location, and history gone... extremely disappointed! Now I’m just going to go back to Excel where I can control what is deleted and when..Version: 8.18.19

Bad tech, good marketingI’ve been using this application for over a year, I’ve gone through many updates, and have about 50 orders placed. Most of the vendors are pretty good, some of them are horrible. When you have a problem, the app requires you to enter your information, as if you are unfamiliar in the database. It is very amateurishly written, The data is there, the order information is there, there’s no reason the user should have to re-populate it again, it’s a huge waste of time. Given the number of orders that I’ve had problems, I’ve wasted hours trying to find out where the wine is! Vivino just contacted me and I have increased rating by one star. I appreciate being heard, and if they improve the app, I will increase rating..Version: 8.19.13

Filtering FeatureI REALLY love this app. I think my only issue/complaint would be it lacking the ability to filter based on my star ratings. Right now, you can sort based on Avg user rating, or sort on my best rated. I constantly want to go back and compare wines I gave a specific rating, but I'm unable to filter, on say, my 3-star rated wines. I have to sort based on my rating and then scroll for a while. This becomes more problematic the more wines I rate. Other than that, I love the app. It's great for following other reviews, cataloguing wines I want to try in the future, learning about particular wines, and storing my personal preferences and ratings on wines I've tried. I've even purchased from the app and had a very positive experience..Version: 8.16.22

Fun exploring new winesWhenever I’m in the liquor store, it makes me feel more confident buying wine that has a rating. I recommend Vivino for the straight forward ratings and the vast amount of wines they have categorized. There have only been 3 times when the wine I was considering didn’t have any information in the app. I get annoyed that nearly every bottle I scan has 3.8-4.1 out of 5, no matter the price point! Some wines are amazing and too many opinionated self-taught wine drinkers feel the need to downgrade every label with a 2-star. However, the power of Vivino is also the group dynamic, so I take any of the grading on my personal curve..Version: 8.20.12

One of the best Apps I’ve ever used.I don’t write reviews for apps, but felt this app deserve a few minutes of my time. Hands down one of the best apps I’ve every used. The user interface and experience is great. Could have a few improvements in some areas, but what can’t. The problem this app solves, its primary use, and intent is exceptional. Not to mention it’s customer focus and support. An example, I noticed an identification error and submitted it for manual review. In less than 24 hours it was corrected. 🤯 This app continues to impress me and my friends when I use it or explain a capability they didn’t know exist. I continually recommend it to my friends. Keep it up!!!!.Version: 8.18.15

4.5/5 StarsAbsolutely incredible app with very few flaws and bugs. The ability to take a picture of a wine list and to see each wine’s rating immediately is astounding. I found it difficult to find any issues with the app but the only glaring one that made me rate it 4 stars was the five star rating system. Rating by .5 star increments on a five star scale is too vague for my and my friends/family’s tastes and the app would be better served with a more exact measurement of .1 star increments or, if the .5 star increment system was to be retained, a 10 star rating to offer a larger variation in ratings and a ratings system. This would fit people with more specific criticisms and/or praises of a wine. Aside from this, a wonderful app!.Version: 8.18.4

Vivino AppI have been using Vivino for a few years now and can say I am very happy with it. It stored my favourites and when I don't know much about a wine I get real feedback from users. It's saved me a ton of money from bad descriptions on wine labels..Version: 8.14.4

Would not be without it!This app is phenomenal, I wouldn’t be without it. At liquor stores you can lookup or scan bottles, at restaurants you can search wines in the wine list. I have found the reviews to be accurate and helpful, an absolute priceless app!.Version: 8.18.31

Love thisI hate paying 20$ for a bad bottle — well this never happened since i use this app!.Version: 2024.3.0

Wish I search by characteristicsThis app offers a rating match but doesn’t explain why. I’d prefer to search by my preference and to set my own taste - I like full, earthy, dry… not too juicy or sweet. When the app calculates its match rating it’s just comparing it to other wines you’ve rated… I wish I could set taste settings myself and then search by those… The app does have an incredible inventory of wines! And I grateful i can look wines up and learn a bit while shopping! That part is amazing!.Version: 2022.17.0

Pay Option is AnnoyingLove the app but not for what they’re asking. If it was half of that I would consider it. Now I’m left to look for an alternative..Version: 2024.5.0

What have you done to this once great app.This new version is terrible I have over 300 wines on the app. But now can seem to get it to work without being bombarded with stupid adds attempts to up sell. It saddens me to no end but I am going to delete the app after many many years. To sad!.Version: 2023.49.0

Consistently ReliableI use the Vivino app all the time. I find it is always reliable for ratings and suggestions. I base most of my wine purchases on the recommendations. Especially for French wines with labels that are harder to decipher..Version: 2023.49.0

Very good app...very informative, helps to decide what wine to take vs. Highly recommend.The app gives not only rating but information about the wine and its notes. I must say information is almost accurate. Highly recommendable to people who wants to enjoy wine and select wines with less effort and not waste time..Version: 2023.49.0

Best App Ever!When you are tired of the same old same old but don’t want to blow the wad on unknown wines, this app quickly and reliably tells you the rating on that next bottle..Version: 2023.49.0

ExcellentQuite simply the best wine app available. Nothing else comes close..Version: 2023.47.0

PricesI struggle a bit, the app scans the bottle and stores the information but no prices are saved, why not?, please help as I have approximately 350 bottles but no $/ bottle.Version: 2023.47.0

Love My Digital CellarSuch an amazing app!.Version: 2023.47.0

Nouvelle version décevanteBonjour, je tiens à signaler ma déception de la version la plus récente de votre application. Principalement au niveau de la recherche à la suite d’une prise de photo d’une étiquette, c’est excessivement long pour obtenir un résultat. Cordialement.Version: 2023.47.0

Red WinesI love that you tell me if my new choice is price worthy and what the rating is..Version: 2023.43.0

Great wine appThere is a lot to like about this app. The cellar is great, the general review is good and tracking your own review is great. The adventures wine learning are good, but are no longer free. The rating can have some bias, but it is normal..Version: 2023.45.1

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