WWBT First Alert Weather Customer Service

WWBT First Alert Weather Positive Reviews

Weather ForecastI REALLY appreciate being kept up to date on what to expect in my area instead of having storms come & im not prepared. I truly enjoy your weather alert system too b/c last time it came I only had moments to climb into my closet & I HEARD the roar on the other side of the wall opposite my closet! When the tornado doubled back I was able to get to my basement in time . God protected each time & the trees that fell were in the woods next to my yards. And I didn’t panic knowing what was going on. Thank U ALL! I live in Boomer, NC.Libby 257Version: 5.4.932

Radar is wildly inaccurateI’ve use this app for years and like the weather videos they post, as well as the functionality of the app. However, in recent times the radar is just wildly inaccurate. Completely different from other radar systems and just shockingly wrong. As an example, right now the NBC12 app is showing a huge storm cell over our head, yet outside, looking up, not a cloud in the sky, other radar systems are showing nothing in the vicinity within 100 miles. I just can’t rely on this app for radar as I need an accurate system for boating and other outdoor pursuits..Cheer WineVersion: 5.10.500

This is my 1st stop of the day!The weather decides so much each day. I depend on Andrew, Meagan & Jim to keep me in the know! Everything from what to wear to if I should mow my lawn today or tomorrow. They’re reliable, professional but relatable. I always appreciate Andrew throwing in a tidbit about how the days weather will affect your plants, animals, work, or recess or bus stop conditions for the kids. Thanks to all of you at channel 12 for helping me plan each day!! 😊☀️☔️☃️🍁.Miss Jane411Version: 5.10.500

Different perspectiveThis app serves my purposes well. When the chips are down, or flying around, they really come thru. Channel 12 has a very dedicated and knowledgeable weather staff. Two important items I always grab when they are doing a broadcast with turbulent weather or tornadoes are my iPad and iPhone and head for the vicinity of my shelter. They keep me informed with all I need to know. They work great as a team. Keep it up gang. Robert Williams.RobertwmsVersion: 5.0.901

Calera NanaThank you for showing us the ‘current weather’ conditions unlike other stations who show an hour or more of what ‘was’ not ‘now’. You also have available the continuous active radar which is so important during storm conditions..Relaxing 2dayVersion: 5.7.301

Weather appNot sure why the forecast videos have to be rushed in the app. Take a little more time and be more thorough. Wind, average temp, week ahead forecast, precipitation forecast, hourly for the day the post is made to the app. Too often a post is made and it is only a commercial length forecast for the day. Ok, start off with that for those who want to know only for today and they can close the app, but for those like me, keep going with all the details. The advertisements are too much, too..!Nett!Version: 5.3.901

Ch 12 weatherHave to search to locate 7da forecast, then not clearly labelled. E..G.: See Andrew talk about today, below are 2 boxes, one says I’m watching “this “, Then he starts talking in top box if you remember to turn on his mike, then below is , (so much jumping around needed)box talking about Sun weather, today is Thurs , why? Many times I give up , go to another app. Still haven’t found the rain for rest of day, nor 7da prediction.Birds in piedmontVersion: 5.4.932

Best I've used so farAnything else I've tried is incomplete and unreliable. This has everything, and is the best I've never ever seen. I am ditching weather bug, and will not use the regular iPhone weather anymore. Kudos to you guys for coming up with a great app..Timjon01Version: 4.4.1307

Fair Weather AppMy main issue with the weather app is that the radar doesn’t work when there’s an actual event happening. Doesn’t matter the phone, I’ve seen it on several. I’ll try opening it to see what’s going on and the precipitation blinks on the map. I end up closing it and checking another local station’s..3466545Version: 5.10.400

12 on your sideChannel 12 news they are the best the weather always accurate, and I wouldn’t choose any other give them 12 thumbs up.63Scott123Version: 5.11.503

NBC 12 NewsWouldn’t watch any other channel. We have been watching channel 12 for 41 years! The personalities all seem to get along well, which makes it pleasurable to watch..LwatcsVersion: 5.4.932

My Radar map is having issues…This app has worked great until recently. Whenever I open the radar screen, if there is precipitation in the area, it “flashes” the image instead of displaying it on the map. Have I done something unintentionally to the setup?.GrandinVAVersion: 5.10.500

AccuracyThis weather app is accurate. I really appreciate that especially when planning events. Thanks for all your work in keeping us safe!.EF3 survivorVersion: 5.3.800

Good appFirst Alert 12 is quite dependable for local temperatures, daily forecasts and radar. The greatest drawback is local weather broadcasts aren’t available. An upcoming storm will be featured but it’s ALWAYS! around DC and surrounding states...the ONLY place that seems to matter to First Alert 12!.ZenlyusaVersion: 5.3.800

NBC12WEATHERThis app has been really helpful. It tells me everything I need to know about the weather! I use it when I get nervous with storms/weather. (And every morning) 🤣 It’s really helpful!.Oates KidsVersion: 5.4.932

NBC 12 Weather AppUnlike a strictly computer driven forecast app using only the GFS model, the channel 12 meteorologists add changes to the forecast which shows up in the app. They use the Euro model in their forecast along with GFS which is good..TbernhVersion: 5.2.302

Good app but video dropsGreat local weather app however I have one issue. The preceding ad always plays completely but the following weather video ends abruptly, cutting off the end of the report..JmOWolffVersion: 5.4.932

AddsI like not having to see any adds that why I left the other weather channel.Regina WaughVersion: 5.10.500

It should have more SunshineI like the app but it seems to have much more rain than Han I care for. Especially on my days off. It also asks for feedback. What would really be more useful is if it asked for input. That way I’m not painting the fence in the rain..El Si'Version: 5.2.302

NotificationsI love this app, we’ve gotta farm so it’s important to have accurate information & radar. I like the notifications, especially for storms & lightening not to get caught out in the field..Missy 😊Version: 5.2.302

CovidSince being outside is so crucial when with others, we are always checking the app to plan meetings..TilleysquatVersion: 5.2.302

App stops workingI have deleted and reloaded this app several times in the last week because it stopped opening, very frustrating and am looking for another weather app to use🤨.Done with NBC12Version: 4.10.2100

Sometimes OKThe app works great at times, but other times the app will not show live radar. Restarting the phone makes it work again. Also, there are always way too many ads to wait through..Cerebral hereticVersion: 5.3.901

Easy to track weatherIt provides an accurate a picture of the weather, alerts me to storms, and helps me plan my day..Bill from Bon AirVersion: 5.2.500

EhhhhIt's good for the most part. Just wish there was a way to look at the barometric pressure and be able to tell what it was the previous few days. Because as a migraine sufferer it can help predict when some of us may get them..BBYGRL78Version: 5.4.932

Weather updatesSo glad to get updates on my phone. Helps me plan my day and be prepared for what's coming..JeannaMHVersion: 5.10.500

Informative and accurateSpecifically provides accurate and timely information for the Richmond and surrounding countries by meteorologists, we trusted through the years.👍.G RichmondVersion: 5.10.500

Now with more ads!Home page “Current Conditions” now gone and replaced with ads. Time to dump NBC 12 Weather and use other weather apps. I’m sooo disloyal!.RajastrumsVersion: 4.6.1200

Like the app, hate the mapUsed to love this app. The new map with the most recent update is HORRIBLE! The map is too busy in the background to see the streets, and since there no labels and you can’t see streets, it’s hard to accurately find your location. Please fix!!!!.CokanecolaVersion: 4.8.401

App crashes latelyThe app crashes when I try to enter an alternate location.808 Mom in VAVersion: 5.3.901

A trusted weather appI look at several weather apps- But I trust the wwbt weather the most. I like there radar past and future option for knowing what’s in store the next few hours so I can plan on when it will start to stop raining. Very dependable! It’s my go to weather forecast. Because my business is very much weather related..BestwindowsVersion: 5.3.901

ForecastGreat way to keep up with weather and usually pretty accurate!.BoomoniVersion: 5.12.701

Used to workThis used to be my go-to weather app until recently when I just can’t get the app to stay open. It will start up then go to my home page and I don’t know what’s up. It’s only this app but I’d love if it would be fixed soon!.101020290Version: 4.8.401

The best weather site!I check this site every morning! 👏😀.FairwayfillisVersion: 5.3.901

NNC 12 weather appCommercials always play. Most times a prompt states unable to play requested video. So what good is it if video doesn’t play!.Joe six pakVersion: 5.7.301

NBC channel 12 weather.Most accurate weather for this area around. Watched for 25 years..Val in LanexaVersion: 5.2.302

Weather warningsI like the warnings sent when stormy weather is close to me.SerraMonteVersion: 5.3.901

To be or not to be....What happened to the “Future” component of the map/radar? I used to have it available, and then it was gone. I love the app, but miss that part..Windsday4UVersion: 4.6.1900

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WWBT First Alert Weather Negative Reviews

Alert overkillThe app is simple to use but there are some major irritating issues. If you can look past all the ad placements it is marginally usable. If you can get past how it slows the app down while your forced to waiting for whatever local businesses ad to load. But his biggest issue is the overwhelming amount of alerts you get from this app. Alerts are supposed to be for major things threatening things dangerous things. But not this app you get alerts when it’s sunny, you get alert every time someone changes a video, you get an alert about an alert. It’s horrible to the point that you just turn the alerts off which defeats the whole point of a weather alert app. If you need an app to try to trick people to watch you content and increase your viewership then you’re not doing something right in terms of your content production. Make the app useful for weather emergency alerts only.Dave804Version: 5.0.804

Used to be very goodThis app used to work great. Could watch progress of weather and monitor storms with ease. Now, however, whenever I open the app at my Mechanicsville, VA home, the app claims my location is somewhere in Ecuador, pops up with a post that it does not monitor the weather in my location, and shuts down without letting me try to change my location. The app is now useless. Very disappointed..TincanartVersion: 5.0.700

“MapJoke”I hate mapbox which is the new weather radar map !! It seriously zooms in to the roof, driveway whatever and then I have to zoom it out , very frustrating!! “I swear I can see Alaska from here” that’s how tight it zooms in . Please please go back to Google weather or something else . I also hate that they removed the daily submitted photos section , you can post , but for what the weather team to see but us . WTVR and WRIC work far more better than this joke of an app now !!.Zextacy11Version: 4.10.400

Notifications are too muchOverall, I liked this as a weather app but the notifications are ridiculous. If you’re phone isn’t on silent, the “lightning near you” alert doesn’t just chime, it yells “we’ve detected lightning near you”. After the second time it woke me up in the middle of the night, I just deleted the app..JumpFirstFearLaterVersion: 5.0.804

Sorry:7/6/20 Had to part ways. I gave you another chance. Too many ads. Slow loading. Doppler constantly freezing up. Each update taking up more real estate on my phone. Your app developers might want to check out CBS 6 app: light on ads, fast and responsive. Set multiple pinpoint locations. Notifications work well. Sorry 12, had to uninstall. I’ll be checking to see if my review stays. iPhone 6+.Bill Cat.Version: 5.0.700

To many video adsI understand the need for advertising revenue for a free app. The 5-10 second video ads pop up every 3rd or 4th news headline I click on is excessive. I typically read a couple of news stories and close the app after the first ad starts. These videos consume my data when I’m not on WiFi. There are so many other ways to advertise on your app without alienating your readers..Rawegg1Version: 5.0.700

Snails pace slowEver since the new update it takes 30 seconds and up to even come up and give any information. It was always fairly instantaneous before. Fix this soon or will be switching to another weather app and deleting this one..Sac13525Version: 4.6.600

No good when it doesn’t work !Only had app on my iPhone a week. Like to look at live radar before starting an outdoor thing - especially on rainy days. However every day it totally stops working for minutes - hours !! Just shows a clear picture- No radar !!!Sheepdog 1 sheepdog.1 sheepdogVersion: 5.8.500

So unreliableThis app has always been incredibly glitchy, but lately it’s become pretty much unusable. Nine times out of ten I can’t get it to load, and even when I do, it randomly shuts down. I will try re-downloading to see if that helps, but this is really annoying. I stay current with software updates, so I I don’t think that’s it..Jshill0927Version: 4.6.1200

Never updatesDoesn’t update enough and if you step out for one second you have to redo the whole thing or start from the beginning the app doesn’t pick off where it left off.SpephpVersion: 5.3.901

Working againI would give this 5-stars, but my app gets hung up on the loading screen and won’t load. I tried uninstalling and reinstalling and rebooting my iPad, to no avail. Not sure if it’s just a problem with me… hopefully someone will see this and see if there is a a bug..InspredbyjuluaVersion: 5.7.301

Just wow.I keep having to redownload the app because every week it does some really screwy stuff. Then when I put it back on it’s fine. I like to look at the radar then suddenly the radar won’t read the hurricane paths or it won’t notify me of dangerous lightning or anything. They’re falling apart over there at 12 and it’s obvious..ZERO AZYLUMVersion: 5.0.804

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