Expedia: Hotels, Flights & Car Customer ServiceExpedia, Inc.

Expedia: Hotels, Flights & Car Customer Service

The Expedia app is your all-in-one travel companion, making it fast, easy, and convenient to find and save on all your amazing adventures ahead. Dreaming of a beach vacation in Florida? Or a romantic getaway in Paris? Whatever your reason to escape, you’ll find Member Prices to help you get there for a great price.

Members get more through the app, including:
- Lower Member Prices of 10% or more off thousands of hotels*
- Double points on all eligible app bookings*
- In-trip extras as your status rises, like free room upgrades and late checkout

Simply log in, or join for free to begin enjoying your Expedia member benefits.

Why else should I use the app?

- Explore over a million flights, hotels, rental cars, packages, attractions, and more
- Enjoy free cancellation on most hotels. Because flexibility matters.*
- Get extra savings when you bundle flights and hotels
- Find car rentals in as little as 30 minutes
- Plan for fun with deals on tours, shows, theme parks, and other attractions
- Keep all your travel reservations in one place
- Browse inspiring travel guides
- Helpful alerts for flight delays, gate changes, and more

Download the Expedia app now to have everything you need for your next getaway at hand.

*These offers are only available to Expedia Rewards members. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Prices displayed include the promotional discount and are per room, per night, based on two people sharing a room. Blackout periods may apply and a minimum hotel stay may be required. Please check individual hotel for details. Offers are subject to limited availability and may be discontinued without notice. Expedia’s usual booking terms and conditions apply. Bonus point offers are calculated on the base points earned for an eligible booking only and are not calculated on any bonus points earned for being Silver or Gold members, or otherwise. Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.

The Expedia app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.

Expedia: Hotels, Flights & Car App Comments & Reviews

Expedia: Hotels, Flights & Car Positive Reviews

Econo Lodge Dalhart TX a Reasonable and Affordable StayI chose the Dalhart Texas Econo Lodge as the most reasonable motel in a small city which had several other chain options. I was driving to Albuquerque in a marathon from New Jersey where this was the final overnight, which I had calculated to be four hours away. I needed a bed for the night, nothing more, and Econo Lodge fitted the bill. The room had been thoroughly cleaned, had a slight scent of disinfectant, and the bed was certainly comfortable although higher off the floor than any other motel/hotel I’ve been in over the years. A full hot breakfast bar in the lobby area was available at 6am the next morning at check out. Traffic noise outside on the main street was high as it is Route 54, a heavily travelled route for grain and livestock trucks through Oklahoma Texas and New Mexico with the equally heavily trafficked rail freight line paralleling this road a block away, but I had a good sleep. It is fair to say that every motel/hotel, chain or local, would have the same environment. Many restaurants/ fast food outlets are located in what must have been a thriving commercial farming/ranching community in its heyday. For my short stay, it was the perfect choice..Version: 22.01

Disappointed but would go backI am a Professional Photographer and I had booked two nights stay because of the Vintage Trailer Show in Buellton. This was my 1st year covering this Event and was told the Saturday was the Day with all the Fun. I booked the two nights knowing that i would have an Awesome Time. A week before the Event I had to cancel my Saturday night Reservation due to another two events that I had to cover Saturday Morning in Anahiem and Saturday Evening in Devore that would finish at 10:30pm so I lnew that i couldn’t stay the 2nd Night. I tried to cancel thru the Hotel and thru Expedia. The Hotel was nasty to me when i told them i needed to check out Saturday Morning and Expedia was no help either. I was charged for both Nights plus an extra two Service charges and i left at 5:15 Saturday Morning just to makenit to my Anaheim Event Saturday Morning after taking over 1800 Photos in Buellton on Friday at the Vintage Teailer Show and another 200 Photos at the Mendalson Museum. I did like the room and the price but too bad i stayed for one night got charged for two night plus Sevice Charges.Version: 21.37.2

Customer serviceI recently booked a trip through Expedia, I travelled from Grand Cayman to Thailand then 3 days before my return found out that Emirate airlines had cancelled the flights to return me to my home. Expedia did nothing to assist with my problems with returning home instead I paid them an additional $3500 usd for new flights to get home and made the request for my money to be refunded for the cancelled flights FYI I had also paid Expedia for flight insurance for my trip. I have now been home for 4 weeks Expedia have now told me I won’t be getting any refund they also refuse to reply to any of my emails their chat support constantly tells you they don’t have any agents available. I have also tried calling several times being put on hold for 2 hours each time and having to hang up as my mobile phone is about to explode because of the heat. I honestly believe that due the circumstances we currently find ourselves in that not too many people are currently booking flights and hotels which means Expedia staff can’t possibly be that busy and are blissfully ignoring their responsibilities to their customers. Barry McKenzie (very unsatisfied customer).Version: 20.14

DisappointedI have no complaints about Expedia. But I am dissatisfied with the Showboat. Never was it said that the entire place is under construction. The parking garage was completely closed. You have to park in an outside parking lot and pay 20 a day. The nice part of my stay was the room had an incredible view from the bedroom sliding doors to a balcony. Sunrise and sunset was beautiful. But no people walking around it seemed empty. No restaurants or stores were open. The casino was completely closed. I had to go to another casino to Gamble and go to eat. There should of been a disclaimer about the situation in the construction going on. It wasn’t reduced in price as the prices were the same at other places. The door has issues and didn’t always shut by itself. I had to play around with it to make sure the door was locked each time. I have stayed here before with no issues so I’m assuming this was just due to the renovations going on but it should of been known to me what I would be dealing with so I could of just booked my stay somewhere else..Version: 21.48

Could be improvedI have loved Expedia since I started traveling on my own and the checkout process is always easy for me. Overall the app is decent and could use a few more features. For example when searching for an all inclusive on the website you can filter that option but in the app you must scroll through all hotels, motels and resorts. Also, I wish that you didn’t have to specifically search from one airport. The app states that it’s to help you find the best deal but to me the best deal would be found by checking all available airports that I am willing to travel to without having to research and put back in all of my filters every time. Also, they claim that it is cheaper to book through the app but I have always found that the better bundles are found on the website. It would also be nice if there was an “availability calendar” like on some other sights where you can see how much cheaper it would be to stay a different night. Another feature that would interest me is being able to search an entire country as your destination to try to find new and cool places to stay in a specific country..Version: 18.45

Location, Location, Location!Perfect place to stay if you enjoy easy access to the marina and the beach. It is a small and quiet resort. Which we like because we go as a family and not the party scene. Which was cool for us 20 years ago ;) Service staff was very friendly and accommodating. Only complaint is trying to sign us up for the marketing sales pitch at their sister resort as soon as we checked in. When we politely said no, the front sales staff became rude and wouldn’t acknowledge us the entire week we were there. Not a biggie, but it’s polite to at least say hello or good after afternoon when passing by. What they forget to tell you is you can still go to the sister resort 10 mins away and enjoy the luxurious pools and view and also includes the all inclusive if you have that package. Overall, we really enjoyed our stay and would stay here again. We also didn’t need the sales pitch for discounts on activities. We met a very nice young man at the marina who took great care of us setting up the clear fiberglass boat and the dolphins experience..Version: 20.50

Not really FREE CANCELLATIONI booked a flight and hotel through here and one of the passengers could not come, so before I went anywhere or flew anywhere I canceled that 1 person, I called the airline and they gave me a full refund of $484. Now I called expedia to cancel the hotel since there was no check-in and I haven’t even made it to Puntacana. The lady told me that I would be charged for the first night and ok, that’s completely acceptable, what wasn’t is that the refund for the other 4 nights was only $16 when the whole stay for one person was $625. Now I don’t mind being charged for the first night but it says free cancellation and for them to only give me $16 is daylight robbery. Never again will i do anything with Expedia because of how awful their customer service is, the lady kept on saying that she will cancel the whole reservation and I had to keep telling her that it was only one person not the entire thing. Disgusting business practices and I will be getting in contact with Customer Consumer Reports to take action immediately..Version: 22.24

Hillside Inn in Madison, IndianaExpedia and the hillside inn. I called and asked for a refund because our car broke down and we were never able to make it. The trip was for my 8 year old whom had a birthday that day and it was ruined. I’ve called and asked politely if I could receive a refund or my money back for the room and no one has contacted me or spoke to me since my calls. They won’t reply to email and a manager never got back with me to try and help me out. We’ve stayed here a couple times and I’m very disappointed that no one who works for Expedia or the hotel never contacted me. The costumers always right. That was an 8 year olds birthday money wasted for a trip that she never was able to enjoy. Honestly if you are a hotel that says that they would lose money because they could of booked the room to someone else. I’m sorry but if you are making that much money because the hotel is booked then why can’t they simply give me something that is still rightfully mine. I just want and need something that should be respectfully mine and my daughter..Version: 20.24

The travel agency you can trustI found international tickets from the google flights then checked through several travel agencies. Finally I settled down with Expedia. After booking is done, Expedia website amd app were unable to show me my upcoming trips and gave out “sorry, something went wrong on our end”. Expedia agent verified my flight reservation multiple times from Expedia system and the flight airlines (contact agent in the help chat). They ensured my itinerary would show up a bit later on my account and it did after a few hours later. Of course, we also double checked our tickets from the airlines. Getting reasonable International flight tickets has been difficult ever so far. We read many reviews about other travel agencies that spit out low fares which look unimaginably good although those fares are still more expensive than before the pandemic. Realized there would be a low chance of getting the tickets you actually purchased with them. I found really good prices with other agencies and talked with their reps within a few minutes. Most of time they told the tickets i saw were not available. Also they told me they had to cancel customer’s purchases because of the same reason. Looks like some of the cancellation did not guarantee a full refund according to the comments available on review sites or BBB. So I would say you would not go wrong with Expedia if you find good fares and purchase with it. Hope all of you have a wonderful summer and be safe!!.Version: 22.23

Love it at The Bay Inn!I cannot say enough great things about this place! The rooms are exceptionally clean and fresh, check-in was as painless as it gets, the owners are extra friendly and kind, and the location is top notch! My husband and I were traveling for work and decided to give this place a try (based on prior reviews). As professional cleaners, we always check the cleanliness of our room. Our room (106) was literally impeccable, not a spot on anything. The sheets/pillows were so clean and the bed was very comfy. It’s a smaller place, which makes it extra quiet and peaceful plus you don’t have to carry your luggage very far! With Beach access directly across the street, you cannot beat this place! Each room steps out into the beautiful little courtyard where you can sit and enjoy your morning coffee or enjoying a nice evening drink. My husband and I are making this one of our premiere places to stay! Thank you The Bay Inn for making our stay so enjoyable😃.Version: 22.29

GlitchyI used this app for the first time this year. I had several issues with it that resulted in lowering my rating. First, I booked my trips on the website, then downloaded the app. Not all of my reservations loaded in the app and it appeared to be due to the auto-generated email address the app created for me. I couldn’t get any reservations made under my real email address to convert to the app. Second, I needed to update/cancel a booking on two different occasions. Anytime I attempted through the app I received a notice that the service was down and the request couldn’t be completed. I had to use the website to actually manage the bookings, which is counterintuitive. Finally, I stayed in two very poor hotels and wanted to give reviews. The app generates a link to use when reviewing. However, it’s not a hyperlink so you have to cut and paste into your browser. I attempted this multiple times, only to be told the link wasn’t legitimate. - I’ve traveled extensively throughout the world and this was the first time I’ve ever used Expedia. I believe other sites/apps are easier and don’t expect to use them again..Version: 21.26

Canceled flights and empty promisesWe recently book 5 international flight tickets through Expedia on Virgin Atlantic. Virgin canceled one leg of our trip from San Francisco to Johannesburg. The 1st leg from SFO to London was canceled. I received an email notice from Expedia after which I contacted the customer care number being a Gold member for years now expecting a smooth solution to the problem. After multiple calls spending more than 7 hours on the phone and being promised every time that our case is in good hands and that Expedia will send us email confirmation informing us about an alternative solution. I’m still waiting and did not receive any emails with alternative solutions to our canceled flight. The only email I did receive was confirmation of the cancellation of our bookings after my call with a representative today. Very disappointed in the way our case was handled, the empty promises by representatives with no solution to our canceled flight..Version: 20.49

Very convenient and fast!!!!Using app for the first time...flight and hotel in Manila completed in 15min. Fast, great layout and easy to use..Version: 17.37

Yes, you exceeded my expectations!If you phone SpringHill Suites the automated message will say that their goal is to exceed your expectations. And they succeeded. I have nothing but great things to say about the facility, the service and the staff. Clean accommodations, great pool area for the family and such pleasant people. Nothing but friendly service over the phone and in person. Great team! I would highly recommend this hotel and the area for that matter as there is so many dining and shopping/supply options for a day before a cruise..Version: 18.49

ExcellentExshifrasd.Version: 22.36

AwesomeThe Expedia app is quick and simple! Wish I can use PayPal to pay, it seems only credit / debit only for now. I would recommend this app!!!.Version: 17.37

Keep upgrading this appWould love to be able to book multi city trips and have had a lot of errors while booking hotel. Great app otherwise..Version: 17.37

Issue between .com and .caThere seems to be a lack of integration between Expedia.com and .ca. I booked on .ca. it doesn’t seem to show up on this app. A big disappointment in 2022. ☹️.Version: 22.14

Great app when it actually worksThe damn app keeps crashing and glitching. Had a trip booked, cancelled it due to other plans and 1 month later I get a message “your cancellation has been processed”. The app search results are also a problem. They really need to fix these issues as it’s a great app when it actually works..Version: 22.38

You can’t send messagesApparently I’m the first person to raise this problem, after 4+ years on the App Store and 22 versions, but you can’t reply to messages sent to you but your hotels though the apps. And if you click reply through the email on your phone it won’t take you to the message either. When I chatted with customer service to ask how to reply they told me if reply doesn’t work to call the hotel, but seeing that I’m in a different continent with no calling on my sim I cant. Otherwise the app is fine, but not including an inbox? Is this the early days of smartphones and apps or something.Version: 22.37

Long awaited tripIt took half an hour for the shuttle to arrive so we could be pick up at the airport. The front desk was very fast and courteous. The room was good but needs more improvement for getting out of the shower. New hand bar. Breakfast was very good with lots of choices.The small snack room was prefect for what we needed..Version: 22.35.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 22.36

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