Site Audit Pro・Snag Punch List Customer Service

Site Audit Pro・Snag Punch List Positive Reviews

Perfection, professional and simple.This app is amazing. As an owner of a cleaning company this app is perfect to coincide with our own auditing systems. The app is so simple to use and the end result is extremely professional with a bunch of themes to choose from. My clients think I spend hours putting reports together when it’s only takes minutes! The time stamps on the pictures are a great way of making my employees prove that they were at an exact place at an exact time. This is not just an app for auditors. I would recommend this app to any employer/manager that values checking the work that their teams are doing. Well done to the developers!.Chriswebb911Version: 5.8.4

Best punch list appThis app is fantastic. The best punch list app that doesn’t come with a crazy expensive project management packaged software. Simple to use, great customization, great pdf reports, and best part is the file size it generates is so small that I can actually email the final Punch list out to people. I have a variety of wish list items that would make this app indispensable. The only reason for 4 stars is the lack of multi-device support. You must complete the entire report on the same device, and any customization you add only applies to that device as well. If there was the ability to edit te same projects and reports on multiple devices, including a desktop, I would never use another app for these reports.Curban222Version: 5.8.4

CustomizationThis app is useful for what it is intended for. I am, however, using it in a different way and with the right amount of customization, I feel like it would be the most powerful app for my small business. Keep up the good work. - developer responded quickly! Love you guys. Can’t wait to see this app grow. I will respond soon with some customization capability requests.Soccerplaya239Version: 7.0.5

Great App with some important limitationsAs an Architect I was seeking an easy to use app that could quickly and efficiently help me prepare and submit punchlists to contractors. Site Audit Proc does this well but you should be aware of a few important limitations that hopefully the developer will address as the app gets updated: 1. The PunchList that is generated is not numbered. This is an important omission that would be so helpful when communicating punchlists with contractors and clients. 2. Limit of only one photo per PunchList item. Ideally at least 2 photos can be included. 3. It would be helpful if the app had the option to identify if a PunchList item is still open or completed, with ideally the option to hide any closed items from PDF generation without actually deleting them from the report. At this time you have to permanently delete the item from the PunchList to show that it was completed. Otherwise this is a great app and well worth the modest cost..ArchitectLBVersion: 8.2.1

Cloud feature needs workWhen using the cloud feature the app constantly freezes. After freezing the only way you can make the app functional again is to uninstall/reinstall. If you try to close out the app and open it again it never makes it past the splash/logo screen. I've lost so many projects using this app. Support is no help at all! Giving up on this app for a better alternative..Auben1918Version: 6.3.2

So much easierEasier then my previous method , fast looks good Would like to be able to add in missed or forgotten items in report instead of having to put at end most location , would also be helpful to add multiple pictures under one issue.Rog B jrVersion: 7.0.5

Great, but could be greaterThis app helps create a professional looking punch list and report in minutes. However, there is no easy way to status an issue as completed, ready for review, rejected, etc. I hope the developers add this in a near term update. Then it would be nice to be able to filter or at least sort based on the status..DjasontaylorVersion: 6.1

Smart workIf you believe in working smart not hard this is the app for you. I know longer have to walk around with a legal pad and took pictures of everything and then trying to sync up later this app does it all for me it’s increase my productivity 70% when I do a punch list! This is the best app I’ve ever purchased.Jonnnnnnny123456Version: 6.0.3

Lagging or information not showing up until I close the report and report itI create multiple reports today and one of my main concerns with this app is the fact that when I type in information to the header of each location and then swipe back and go into the next location, it doesn’t show me what I’ve typed in the preview while editing the report..HAYDEN SHAMPINEVersion: 8.6.4

Great app for reporting issues in a very professional PDF fileBrilliant app! It has elevated the way I report issues. It is easy to capture the issues and then very easy to report them in a very professional looking pdf file that is highly customizable. I recommend it fully!.VivekGoenkaVersion: 5.8.4

Satisfied & Looking Forward to ImprovementsHave been pretty satisfied with this app. I do QC observation walks in my role as an Operations Manager and this has been a helpful tool for the price. I would like to see some additional capabilities for adding multiple pics to a category easier as well as web access from my computer. Other than that, this is a good tool!.Qselin30Version: 7.0.4

Great app overall, 1 improvement neededIf you were able to continuously take picture without having to keep clicking add issue that would be great. I know you can do a multi add if you have already taken the picture but I would like that ability within the app..Peter reviews24Version: 8.8.1

Can’t sign in and can’t get someone to call me and help fix the iCloud version.Been a hard core user of the app but the iCloud portion has been a real pain when it comes to signing in on my computer. Need help and the help has been non responsive..Pokie6969Version: 8.2.3

Good AppCould be improved by: 1. Ability to Export to excel or similar 2. Need to be able to add additional pictures to entry after initial creation 3. Improve the text formatting, give some improved boilerplates/templates for nice looking text/content. 4. Add a solution entry for a link or picture..Gold packangeVersion: 7.0.5

Great AppThe only thing I would do to improve the app would be making it automatically change the number of the issue when one is either deleted or moved around in the list. Otherwise it is an all around great app..Hunterp16Version: 7.0.5

Cover photo issues.I love this product and have used it regularly for years. Recently I found you could not use a cover photo that was not already in your report. MST be an issue with the last update. Anyone find a work around?.ZebDHVersion: 6.4.1

Get this app if you need to make reports with pictures regularly!!!This app will save you so much time you will not know why you didn’t have it sooner. Easy to use looks great and professional. You can add logos and signatures. You will love it!.BrakerbreakrVersion: 8.2.3

Professional done easyThis app is a great tool for a field tech and delivering detail, professional reports with ease. The PDF document looks great with the pictures and the details that can be customized. Adaptability to any field report type is great..Sgay22Version: 8.2.3

Multi-Add feature Stopped WorkingThe multi add feature stopped working but I contacted the support team and found it it was an device update issue that just needed to be changed in the phone settings. The app works great and I rely on this for my construction projects.SirT2010Version: 7.0.5

Fantastic AppAs a safety manager performing daily safety inspections, this app is outstanding! It is simple to use and creates professional reports that can be printed or emailed to my boss as a pdf file. It’s a great tool to identify issues and follow through on corrective actions. Wish I had found this sooner..ACV0107Version: 6.1

Best audit app so farEasy to use, doesn’t always load multiple pictures at once, but adding individually isn’t hard either. Over all the app is good to use, but the end result and the way the app is simplified and easy to read makes this app worth it..LanzeriVersion: 8.2.3

Great app for multifamily site inspectionsOverall a great app, very user friendly. I like that PDF files can be emailed right from the app. The only knock I have on it is the photos in the reports are small. I wish there was a way to resize the images. Would give 4.5 if I could..Kylep24Version: 8.8.0

Project toolGreat price and basic functionality. Two improvements for that would be nice (1) rating of the issues, prioritization. (2) reliable the “issues” term and allow categories of issues, some are positive items, best practices, etc..KLN. 7Version: 8.6.4

Cloud!I love the new cloud service! Being able to access from my computer is great. I love you can do multiple pictures per issue. Is there a way to “add multiple” photos to 1 particularly issue? I’m able to add multiple photos to the project, but was unable to add multiple to a given issue. (Had to upload each individually) Second question: is there a way to collaborate site audits with coworkers or in my case my general contractors. For example can we work on the same project together?? I was hoping the cloud service would have that feature..DavedreherVersion: 6.4.1

Good App for deficiency reports but needs updatingWould like to see improvement on issues renumbering after an issue has been deleted. Also have trouble sending reports out from the app using Outlook or mail..Extra230sVersion: 8.6.4

Great tool for auditsThis makes my auditing so much faster and allows for quick turn around for my clients to review a final report. The annotation feature is pretty quick to use to help grab attention to what my pictures are pointing out..Willworldchamp04Version: 5.8.4

OutstandingThis has been a valuable tool to me as a building engineer. Please keep up the good work, updates, changes etc. One note to developers: Will you consider adding a feature to increase photo size for detailed reports?.Matt's Apple MusicVersion: 5.8.4

Move-out PicsThis app has made my life less stressful. I love how it converts all of your pics and issues for each into a pdf format as well as generates a report that I can easily attached to each past residents account. Love it!.LovelyFive9Version: 6.1

Very Good App!I am in facilities management and use this app very often. The reports look very professional. I often get complimented on them. My only complaint is that you can not apply multiple photos under the same issue. I recommend this for anyone in who conducts inspections..Nick P628Version: 7.0.3

Awesome AppI use this app for safety. I take pictures of safety issues or hazards and email them to the contractors safety team or client. This has been an outstanding tool for me when doing my safety audits. I give it 5 stars!!!.NV SAFETYVersion: 8.4.2

Love how easy it isLoving how easy it is to create and then send the report. Helps me to keep track of work done, work missed and work assigned. Life saver. Being able to mark up the photos is another great feature..DmonteauxVersion: 5.8.4

User friendly please!!Great program but I wish I could change default email address to my work email more user friendly I am struggling to convert primary email from default Apple ID address need more simplified process.Burnt&crispyVersion: 8.2.2

Great for client updatesI use this on a regular basis to update clients, write estimating reports, and attach to invoices to eliminate pesky post project completion issues. Very quick with photo upload and voice to text. Excellent tool.JRid77Version: 8.2.3

Site Audit ProSubmitting a proposal with this app is night & day vs simply just a document. Some proposals require visual attachments to complete the description quite regularly only a visual description will suffice. It is an invaluable tool.Carl ConstructionVersion: 8.7.3

Upgrade suggestionsCan you add a feature to his completed items?.Mets17Version: 8.6.4

AndyI love the way the reports look with the photos attached giving you a visual as well as an explanation. The only thing that kept it from 5 stars is there is no way to have more than 1 photo per issue..46-35Version: 7.0.5

Good for Punch ListsI’m a residential general contractor and one thing that would be great to add, would be the ability to categorize items. Have folders or subjects to separate trades and keep in order. Plumber folder - associated items below, etc..FreddyK4Version: 8.4.1

OwnerIt would be helpful if you could move pictures from one report to another report. Occasionally you can put a phone into one file that belongs in another one and we cannot move them..KroereVersion: 6.2

Amazing App!!!I run a 300 unit community. We use this for all our pre move in, move in, and move out inspections. The only reason I get it 4 stars is I would love a way to move photos from one issue to another seamlessly (drag and drop) for both iOS and Web..Barry K1Version: 6.1

Apartment turns and ProjectsThis tool is extremely helpful when walking apartments or documenting important stuff. It makes it easy and simple to share with the team..MLoc43Version: 5.8.4

Great Software for reporting jobs.The app is great for reporting and sending jobsite surveys to corporate without having to be making crazy email attachments. I would like to see more features, bit otherwise great app..RSS TechVersion: 5.8.4

Super usefulThis app makes physical inspections so easy and painless to share. Extremely helpful for my work. FYI you can configure the photo size by pressing the cog icon on the “Share Report” page..Laptop_user_83838Version: 5.8.4

Great program.Love it. Only wish is... have an added option to be able to add more than one image per issue. Other than this it’s perfect..GeorgedriverguitaristVersion: 7.0.3

Add Comment SectionIt would be nice to have a comment section under the Project Information header to describe what the report, inspection or list includes or to note any specific items of concern..Appsolutely The TruthVersion: 8.8.0

Good AppEnjoy using it. Would be cool if it had some different pre loaded inspection check lists ex: Construction, warehouse, industrial, factory etc... Should be able to add more than 1 picture to an item, for example, before and after shots or multiple views. Compiles a simple to use, great info report!.DfcoincVersion: 5.8.4

Won't send emailTrying endlessly to send report, but I have to be on WIFI even if I have unlimited data on my cellular plan. Not very well thought out for people IN THE FIELD..Hagerdc5Version: 5.8.4

Ease of useI enjoy the ease of use with this program. I utilize this for preparing deficiency reports on projects that I work on. I find it quick and simple to use..Craig R HVersion: 6.4.1

Simplifies Job ReportingWe use SAP at our cabinetry company for all job related reports. Generates the report automatically as a PDF which is helpful for multiple platform sharing..Cabinet AceVersion: 8.6.4

I use it weekly.Excellent product. I have been recommending to my coworkers. In a future update the ability to add in a pdf vs photos could be a nice add in for checklists etc.DE2020ReviewVersion: 7.0.4

It’s OKDoes basic functions, limited in features..Svm0864Version: 8.2.3

Versatile. Reusable. Great PDF reports.I LOVE the reusable inspections. I can copy old ones to start my new one at a location. UPDATE: Thank you for improving the signature. Next request: multiple device sync... support told me it's coming..Winsor WinterlandVersion: 5.7.3

Great reporting appThis report is easy and simple to use, and most of all gets the job done. It's also very easy to customize for you company..Romans81Version: 5.6.3

AwesomeI use this app at work and love the app! It would be nice if you could customize more though !!.Tour2007Version: 5.6.1

Love this appIve been using this app regularly for several months now without challenges. I highly recommend it for people who regularly visit sites and need to record quality control issues..4GeeseVersion: 4.4

Great app, but laptop compatible would be betterHi, I love using this app for the most part. there is very few programs in the app-verse like it and nothing for iOS. It would be ideal to have it work on my macbook too? its not always convenient to bring both laptop and iPad… when will this be released?.AnnalyticalVersion: 5.3.5

Well doneVery useful in my inspections of equipment at work..J12345678909922334499223344Version: 5.3.5

Great StartI think this program is really going to help the construction and design industry on streamlining information. My only hopes is that the developer will allow customization of pages and using templates..SiteMonkeyVersion: 4.2

Good app, needs more optionsI am a building consultant and an architectural technologist. This is a good app for site review and notes. Exports to pdf, however i need to be able to edit reports back at the office. Pdf is awkward to edit. So a doc export format would make this even better and full 5 rating. There have been some issues, but they appear to be fixed now. Good app for the money. Does what i need to do on site..KswgmanVersion: 2.5

Great!I've been using this app for work and it's been great!.Ollibell58Version: 2.5

Great so far.Great app so far. Would love a feature added so instead of just drawing on the picture you could put an annotating leader on the picture. The leaders would be numbered so on the note it would be like 1. Issue a, 2. Issue b. Check out the free app cirrus. It does this although the app in general doesn't work. Thnx!!!!.JTRXIVersion: 1.3

Not Bad, could be better!I am an engineer that was doing inspection on an oil process package construction. I was looking for an app that created a punch list or defect list for the fabrication shop to correct. This app did suit the purpose, but a few extra things would help it become a great app. Basically when you find an issue that needs correction you have option of taking a picture or just typing text, giving it a title, and then a text space that you must write some thing in to be able to save that issue to a list. It gives you a mark up pallet where you can highlight on the photo, which is extremely useful. Once the punch list item is done you can only delete the issue when complete or add "complete" in the text box or title. Also the report generated is a nice looking PDF. There are no other formats on generated reports. It would have been nice to see a box that you could customize to "assign" the issue to, such as "Electrical" etc. I was adding this assigning in the "title" of the issue as a quick fix. It would be nice to see a "date created" and a "date closed" with a "sign off" to round this simple app off nicely. And lastly an option of creating a Microsoft Word format would be useful so you can edit format for others to use. Simple app and useful are my last words..CanBrit45Version: 1.8

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Site Audit Pro・Snag Punch List Negative Reviews

#1 of many....It’s A Great App...but it needs to be tweaked/improvedThe pictures on my iPad are organized in a certain order. When I go to insert my pictures into site audit pro and I navigate to my folder where my pictures are on my iPad to bring them into the application they are all out of sequence/order. This is causing me to spending more time putting them in the order I want by cross referencing the pictures on a separate device and choosing them in order. They need to make it so when you are importing pictures that they are in the same order in which they are from wherever they are coming from. The application cannot seem to copy the original order in which they are. This would be a big help. This is a great application but it needs many improvements as I still am spending a lot of time creating an audit since its capabilities are limited. I hope it gets better!! Because I like it!! They should allow you to combine projects after they are created. Basically the organizational method of the projects should resemble that of an email platform/structure..BKRegionalVersion: 6.4.1

Don’t Buy CloudLoved this app on my iPhone, so I decided to purchase the cloud version to help relieve pain in my fingers from typing on my phone. Everything worked great until I finalized my report. The portion I had completed within the iOS app had regular margins, while the portion I completed on my pc didn’t have any margins at all. In fact, most of the information that I had typed just disappeared off the side of the paper. Manually correcting the margins helped bring some of the info back, but some just simply disappeared. No support other than prewritten articles regarding tasks my kindergartner could figure out. Extremely dissatisfied with the cloud service and will be cancelling my subscription.Dynodonfb7Version: 7.0.5

Need a location keyThis is a super easy way to make notation on a photo to share. I was hoping to use this for punchlist of large projects but without a way to reference a set of construction plans, you can have hundreds of photos but it’s hard to communicate where it happens. For $17, I had hoped it would be more comprehensive and of a “professional” tool..Chibi kokoVersion: 5.8.4

Always a cap lock for each words that I have to correct each timesBilingual on the date would be appreciated.ACSP51Version: 8.6.4

Waste of MoneyAbsolute waste of money. Way over priced. Can only have one picture per issue what a croc feeling robbed.Praktikal03Version: 5.3.5

Was good.This app was a good app but. Now crashes all the time with recent updates and no customer support as I did write an email with no response.VesystemsVersion: 3.6

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