Astro Gold Customer Service

Astro Gold Positive Reviews

I’m happy I bought itI’m happy I bought this app because it allows me to view wheel horoscopes and aspect grids SO WELL. LOVE!! I’m sure you’re working on adding more aspect interpretations; but it’s not convenient for me to search the aspect interpretations not available. That being said…my biggest complaint is that this app doesn’t work with my iPad’s Split View. Maybe you’re working on that too? You know what would also be dope? If I could tap on the aspect symbols in the grid, and have the Reports popover display the interpretation for that aspect. That is my dream astrology app! I think it would be super valuable. I can’t think of a single app or website that will let me tap or click on the aspect symbol, and then link me to the interpretation. 💰..Froz3nPandaVersion: 7.3.6

No-Wheel alone is worth itI love this app. It’s absolutely incredible. For me it’s single handheldly wort the price due to the ability to overlay as many as 4 charts at one time. I’m only typically looking at 2 charts at once often times moving through time! Others seem frustrated with limited functionality. Not sure why. I’m no pro but I spend a couple hours a week using this app as an astrology hobby and I couldn’t be happier. This app has made it easier to visualize and step through time. Candidly one of the things I’d like to see is more support for searching. I.e I’d like to be able to search for part of fortune at certain points in the sky. But maybe that’s a niche use case..MaltimoreVersion: 7.2.2

Wish They Would Offer Alternative Interpretations to...Past Lives. Not everyone believes in them. I have seen the Nodes speak to what people have suffered through in this life at an early age. Yet this software seems to think it can only be for past lives. As well, this App should not just be geared for astrologers who practice with the BELIEF in past lives. Maybe consider being able to include different interpretations with the Nodes. Something similar to setting the chart for different house systems. Would be cool. Thanks..DME_SkiVersion: 8.0

Meh - Great for quick charts on the goFirst off… the location function stinks. Really, really bad. That is my biggest complaint as a professional astrologer who likes the ease of use offered by an app of this nature. You go to enter a new natal chart and a solid 40% of the time it does not recognize the birth location. This is beyond irritating. So you think, okay… I’ll use the gps coordinates… nope. Those don’t work either. 😤 So, this is great for quick Horary charts, fast natal charts, etc IF YOU CAN GET THE BIRTH LOCATION TO BE RECOGNIZED. I also don’t plan to purchase the astrolocality function, as I already don’t trust their map portion of the software. I can’t imagine the irritation that would come with trying to use the astrolocality feature..SarahOT86Version: 8.0

Overall Great App — please continue improvementsI’m very happy with this app and find myself using it moreso and moreso as primary astrology software. PLEASE — when will the app finally be able to set the current or “home” location using GPS and GeoIp integration for mobile devices? Such a feature seems like a natural leverage of modern device capabilities for a modern astrology application..Aaron.carltonVersion: 6.1.2

Great programI use this all the time on my iphone and especially appreciate the update that allows 3 charts in rings (i usually use natal, progressed, and transits). I am so glad this program was available and at a reasonable cost. As a Professional Astrologer and Astrology teacher, I highly recommend it. It is super that the first four discovered Asteroids as well as Chiron are included. I do use the first 13 discovered Asteroids so have to go elsewhere to find current positions of those. But, thankful for what is here!.LeeGaborVersion: 7.0

Amazing, BUTThis app is truly amazing, but it would be incredible if the features could be expanded to match the laptop app version EX: the "sheets" options to open Horary templates with the planetary speeds, the moon's last aspects, if it's void, etc! Also, it would be incredible if the color options could also be expanded. My laptop Astro Gold app has most a pitch black theme with burgundy wheel and it looks incredible in comparison with my greyish one on the phone!.DididazeVersion: 7.0.5

Professional software done rightTop notch app here that I rely on daily. This professional grade software is for working professional or serious student astrologers, not for a casual user wanting only their own chart. You can exchange chart data with Solar Fire and use the Astro Gold iCloud folder to keep the data in sync between the macOS, ipadOS and iOS versions of the app. Help is through an extensive help system on the vendor’s website..RekrabmVersion: 6.1.3

Best iOS Astrology App for Classical AstrologersI am referring to the astrologers who use pre-twentieth century astrological references and techniques (not that classical astrologers ignore the developments after 1900). This app provides some nice options regarding what triplicity, face and decans one wants to use (Egyptian, Ptolemy, Lilly) and uses the traditional aspects (planetary aspects as opposed to the aspects themselves). The tables of essential dignities as well as other tables are very nice. I also have the Mac OS version. Kudos to the developers!.DarkRadonVersion: 5.2.2

This is by far the best astrology app available!If you’re seriously into astrology or just interested for fun - this is the app to get! Well worth the price because this is an app that gives professional reports based on your full birth information [not “horoscopes” you would find in tabloids just for your sun sign]! The inclusion of Lilith and the White Moon, in the reports, are so appreciated! Love this app! Thank you!.SkyBlueWomanVersion: 6.1.3

The Best Pro-Astrology App On iOSI’ve been using the program for a couple years now, and the new widgets alone make the app worth it. To have a transit chart and lunar aspects to my natal available on my screen at all times is incredible. Keep up the great work, and I can’t wait to see what you guys add next (maybe a uniwheel display with decans and bounds always visible🥺).Ckravitz1223Version: 7.2.2

IncredibleI love this app. Very user-friendly, tons of features, including Hellenistic and essential dignities. Very clear layout and lots of charts included. Worth every cent. I don’t have the Mac OS version yet - have been using Io from Timecycles, that is sadly no longer. Will definitely purchase that as well. Highly recommended..Nina M.P.Version: 7.0.8

Where’s DC?!?!Maybe I’m dumb, but I can’t find Washington DC. And it won’t let me automatically type in the lat & long..Dudester88Version: 7.0.4

Excellent resourceI use app on iPhone for all of my pro readings now because I’ve gotten so accustomed to its easy navigation and setting controls. The interpretations are a useful resource of insightful information that can propel deeper inquires. Would love to see more asteroids displayed, and that’s about it for criticism, lol. Thanks! 🎯.Balthasar BastienVersion: 7.0.2

So wonderful!This program is so amazing. I love the traditional dignity listings, animations, malleable and extensive transit listing capabilities, secondary progressions and solar arc directions, tri-wheels, good brief interpretations... It's not for beginners, but if you already have your feet on the ground with the basics, this program will give you the wings to fly..LudditeRisingVersion: 7.0.4

Great appHas everything I need almost except would like moon phases and gps location used for precise location with possible real time chart.AmpxxxxVersion: 7.0.8

OutstandingThis app is worth every penny. Many options to fine tune customization..GmontanaVersion: 7.3.5

EfficientWorks well without any bloat with many useful features. Well worth the price..A very happy DMVersion: 7.3.3

Best portable chart drawing app!Longtime fan going on what, 8 years?! Keep up the great work!!! Thanks for the quick fix on last two updates!.JupitergeekVersion: 5.4.3

Good app for new and pro astrologersEasy to use and recommended for a quick glance when not near a desktop..Justin DupVersion: 7.0.6

Excellent appAs a professional astrologer, this is an excellent tool and program for working with manny different house systems and reading charts accurately!.Odin11711Version: 7.0.6

Fast, accurate, beautiful, easy to useThis is one of the best astrology apps in the App Store, hands down..GreenGothVersion: 5.2.2

Can you add Behenian fixed stars and dwarf planets plz?I love Stephanie Johnson, and AstroGold is a solid iPhone app. Plz add the fixed stars and Haumea though!.Bb__belVersion: 7.3.3

Moon Phase?Although easy enough to calculate it would be nice to have moon phase shown for a quick read on the go. Other than that great app for me so far as I am just beginning professional astrology career..HowliteVersion: 7.2.8

Where is the discount for LSA students?Where can I get 15%off and where should I enter coupon? when I go to website, it tells me to download from app store. Ok then how should I get discount?.CcccfhbrvjkVersion: 8.0

Perfect for my needsLove this app. Has everything I need. Easy to use and easy to read. I use it for personal growth and it’s so helpful especially the transits. Thank you for your hard work. Its been a good force in my life.AnabukiVersion: 7.3.4

Love itEasy for someone new to this. They need to fix crashing when editing displayed chart points..ButterchurnVersion: 3.2

Can we get Terms and Decans?Great app but I’m hoping they will include bounds/terms and decans in a future update.. also would be cool to have more parts/lots to use as chart points..Astro-danVersion: 7.0.2

Love this appI love this app. I use it constantly. It is easy to use and print from. I also use it to teach my intro to astrology classes..Bunnicula🐰Version: 6.1.3

Excellent!This app is the best one out there. I've used it constantly for years. The one thing I would like to see added is a list of solar and lunar eclipses by date, sign, and degree..VictoryanahVersion: 5.0.5

Problem with latest versionToday, quite suddenly, Astro Gold does not work. It seems that my iPad was updated today without any notification to me. I only discovered that by looking at the version history in the App Store. So, I don't know whether the problem is with Astro Gold, or with the update process. Since I don't know which other apps may have been updated today, I can't check them. I was kinda counting on having the app. Strange that it stops working on a mercury Saturn conjunction. Please fix this and let me use my favorite Astro app again. Regards, Murray.MuzmoVersion: 3.2.4

Great app but no Mars chart interpretations!Love this app and really excited about the new features. So far it can do so much more than any I have seen but there is still some work needed on the interpretations. The transits are visible on the chart and the grid but no matching interpretations appear for transiting Mars..Jogunn1Version: 2.0.1

Worth the price!This is by far the most expensive app I have bought. Before buying, I questioned whether it was wort the price but after using it for close to 3 weeks I have to say it's totally worth it. First, I am not a professional astrologer. I've only been studying astrology for 3 years so I consider myself a novice. But this app does everything I need + a bunch of stuff that I don't need (yet). User interface is amazing and very simple to use. You can store hundreds of charts and access them very easily. I learn through example so I have about 80 charts of friends and family stored and it's very straight forward to pull them up and even do comparisons, composites and analyze transits. Transits are beautifully done and the new button that allows you to easily move forward and backwards in time that was added in the last update is absolutely genius! One thing missing which I plan to email the app developers about is an export button. Yes you can export charts to their desktop software, but I would like to be able to email charts, composites and comparisons to myself with the push of a button. Similar to the way I can email myself any web page from safari. PLEASE add this to the next version. Other than that one little thing, this app is totally worth the price! Even my aunt who's been doing astrology for 40 years and who got me into it fell in love with this app and now wants to buy an iPad just because of Astro Gold. Great job guys! I'm looking forward to the next update. And please add the export button :).Tr0ikaVersion: 1.0.5

Truly outstanding!!I've downloaded several astrologers apps, and this is by far the best. visually it is beautiful. so great for pulling up charts on the go. easy to use, its everything you want in an app for the pro or student astrologer. thank you!.GoddessnVersion: 1.0.2

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Astro Gold Negative Reviews

DONT WASTE YOUR MONEY!!!!The app is extremely difficult to use. After 20 minutes of trying to work the app I got frustrated and deleted the app. I emailed the company to request a refund because I was unhappy and not going to continue to use the product. To which they replied, “we have a NO REFUND POLICY.” I wish that was clearly stated in the App Store because I would not have purchased a $40 app if I knew how difficult it would be to use. Do your research. This is not a very user-friendly app. Especially for a beginner like myself. Very disappointed with the app, the customer service and the lack of transparency between the developer and the consumer on Apples platform..FindtheharmonyVersion: 7.0.2

The new update made the transit list report worse.Now when I’m trying to look at the transit listing the date never lines up correctly. For example, if I want to look at transits from February 7th 2022 it will switch to February 8th. Or If I switch it to March, it will show April, if i switch the year to 2017 it will show 2018. Also the transits never start on the day i want it to start on instead if I say February 6th it will start on the 4th on the actual transit list option. PLEASE fix this, this app is way too expensive for such mistakes..Xx321098Version: 7.2.4

DO NOT SPEND THE MONEYI had high hopes for this app especially at $40... with in app purchases to actually see anything helpful. So I pay for a compatibility report and it gives a generated chart and report. BUT THE CHART AND REPORT DONT MATCH!!! I tried a number of times to use the app for help and it always says can't read something or other, there is no way to get a hold of anyone it's annoying and a rip off! You can get a better more comprehensive report for free on line THAT ACTUALLY MATCHES! What a rip off! I'd give zero stars if that was possible.Cadeeoh9Version: 7.3.2

DO NOT PURCHASEThe app started crashing within a few minutes of downloading the app. Now it shows a blank screen. This is true even after reinstalling the app there’s just a yellow screen. Fine. I contacted support and in the mean time I figured I would be able to at least use the Mac version of the app, but I see that they haven’t made it available in the Mac App Store is $229 on the website only! Is this really allowed? It is seriously criminal to charge this much money for something that doesn’t work. I would like a refund please. Apple please address this issue. It seems really suspect. Just look at all the negative reviews, there’s no way this app should be $40 even if it worked normally. You shouldn’t be able to charge an additional $229 for the Mac version that should be free!.ThisappistheeoestVersion: 8.0

Not user friendlyI don’t find this app easy to use or user friendly and I’ve been working with these sort of apps for a while. It’s very pricing for this confusion and can’t figure out how to add some of the none checked points such as the astroids etc. I’m kind of kicking myself for purchasing this when I’ve been using time nomad which is much cheaper and it’s so much easier to use. You just can’t layer more than 2 charts. I should have read reviews..Le toteVersion: 7.3.6

Horrible customer serviceCustomer service has not responded to me in 20 days despite multiple follow ups and attempts to reach them through direct email and their contact form. I gave them multiple chances to respond and the only response I received was for their own product feedback. My questions were never addressed. Due to their customer service I’m switching both my app and desktop app service over to time passages..L_eonardVersion: 6.1.3

Unintuitive design and limited descriptionsThe features are buried in weird places, and the interface is not obvious what you are doing. The transit descriptions are unenlightening at best. I can see some use for pro astrologers but I expect more in the way of interface design and Richness of descriptions and reporting. Feels like I am using an app that was built for windows 20 years ago..ThebrowseruserVersion: 7.2.2

Not worth it 👎🏼👎🏼👎🏼I thought this app would be worth the investment since i see professional astrologers use the desktop version all the time. nope. it s not worth the purchase. it only allows you to create three charts. it’s not user friendly at all. prepare to be confused and taken on never ending loops just to figure out how to create a natal chart. and when u finally create it, more than half the interpretations are not available. it also only allows you to create three charts and if you want more you’ll have to keep erasing and replacing charts. i’m not sure how they thought this app is worth the price. time passages and astro future are much much better but i hope astro gold improves this app too..KatimarocVersion: v7.0.1

Shocked at how recommended this isLike the title says, I’m shocked at how many articles online recommend astrogold. I don’t think I’ve ever used a worse app for astrology. The interface is terrible. It doesn’t do anything special or unique enough for me to put up with the horrible organization. I’m just glad I wasted money on this rather than the 200 dollar Mac version..RileyaugustaVersion: 7.3.2

Tech Support Needed - Transits showing incorrectlyUsually the app works great, then today I noticed that all conjunctions were showing as oppositions in the reports and sextiles were showing as semisquares. I almost didnt notice until I saw an opposition listed for two planets at the same degree in a sign, which is a conjunction. Hoping this gets fixed soon!.@_brianbabylonVersion: 7.2

Really non-intuitive user interfaceSo far I am pretty bummed with my iOS, iPhone app purchase of Astro gold. I find it easier to use my browser and log into Luna astrology. Something as simple as starting a new chart is taking me multiple google searches!.TiffysquidVersion: 8.0

DO NOT BUY SCAM!At first glance this app seems promising but it is entirely a waste of time. Get Any app EXCEPT this one. You pay a hefty app charge & still get nothing with the chart reports! It require $3 charge per chart. You’re basically going to stare at a picture of your chart that you should’ve googled instead. Any other app will have a more informative, efficient, and functional platform..MegkvVersion: 6.0.3

Not functionalThis app was perfectly fine until the two most recent updates. Return charts are miscalculated. And certain chart styles do not show any planets. Not sure what’s going on but this incredibly unfortunate an app that costs as much as this one does..ThPeOrVersion: 7.2.7

Nothing SpecialFor the price you could use free apps that give you the same information. Just read up on the various aspects in your natal chart. Transits the same. Extra for reports not worth it. Will keep exploring to see if I missed anything special, so far no..Victory381Version: 7.0.5

Deleted All Saved Files >:(App programmers please reply on how to reacquire all the saved chart files that deleted when the recent update occurred this week without notification. During a Mercury Station no less?! WTH?!.EmergencygirlVersion: 7.0.9

Timezone incorrectThe timezones are incorrect and I think this completely throws the chart off. For example a pre loaded chart for Miley Cyrus displays Nashville as +6 when it should be -6. I will change my rating if this is fixed...otherwise the app is unfortunately unusable..JyphoneVersion: 7.0.6

Major glitches in latest versionAs of 11/21 update, in transit reports aspect interpretations incorrectly conflate oppositions for conjunctions, trines for squares, sextiles for semi-squares, etc. Other commenters have highlighted similarly significant errors. This needs to be fixed ASAP given the relatively high cost of the app..Raven HoekVersion: 7.2

Lacking too much for $40 plus tax!!!!Lacking too much for $40 plus tax!!!! This app needs a LOT more stuff to make it be close to a value for the price! I was highly disappointed in what it does!!!.NY TechieVersion: 7.0.8

Trash , overpriced , thievesI accidentally hit done before I read my full birth report which is an additional 3.99, fine. But it doesn’t save to the App. I contacted customer service for help and received the most condescending reply from someone named Jess I have ever seen. Disgusting.UehdbdhueksVersion: 7.0.8

Keeps crashingThe app keeps crashing on my iPad and I purchased the app. Disappointed I was really excited about getting and using the app. If I could I would give it no stars..Dom' MoniqueVersion: 8.0

I didn’t believe it would be this uselessThere is nothing pro about this app. No calendar. Very vague, novice interpretations. Do your homework. You don't want this. The free ones are better..Astro mermaidVersion: 7.0.5

Don’t buy itThe only way to use this app is to download the desk top version which is over $200!! You can’t use the app to create new charts it must be done on the desktop version. Waste of money..Meg.black09Version: 7.0.8

BasicThere are so many other apps that do the same thing for free. Go download those instead of paying $40 for this one..Kay11a17Version: 7.3.6

Fix the bugs!!I’ve got all the updates. But still. Am trying to enter Natal chart date n it reverts to current date n if I can get the birthdate date in, the birth time won’t register!! Plz fix!!.PuglovrVersion: 6.1.3

Unresponsive customer serviceI had a technical question and contacted customer service. They did not even bother to acknowledge my question, let alone help me. Don't waste your money on these thoughtless unhelpful jerks..$€daleVersion: 6.0.4

Don’t buyThings don’t show up on charts correctly. I notified customer service and they ignored me. Not worth it.Astrogirl27❤️Version: 7.2.4

Terrible tech support!!!I had this app for years and tons of my own charts... and it’s all disappeared one day. Support not even answering me to write back. So upsetting. Don’t buy this app..Mayhem052563Version: 7.0.6

Need a serious UI update/upgrade. Sucks.20 years behind in UI. PROS need a quick UI to build charts. Not a hide and seek, scavenger hunt on where to find things. Also, options on the chart layout including symbols. Clean layout option. Look at iPhemeris as an example of a clean layout..ClusterstudiosVersion: 7.3.3

So basicThis software doesn't make much sense to me in the ways of what is available and what is not. Some really basic things are not available -like displaying eclipses- while there are so many systems to work with. It gives me the impression the app has jam packed itself with historical options for marketing but, for its price, its just basic! Just so basic..CrystjfyunbVersion: 7.1.1

New update made app useless!I’ve used this app for quite sometime. Ever since I updated to version 6. It asked me to refresh my iTunes receipt for this app. It failed! It keeps on saying “Unable to obtain valid App Store receipt”. Please fix this! I’m unable to use this newer version!.FTechVersion: 6.0

$40 and not able to printThis is a rip off, save your money, get an app that you can email and print..JKJLKLKHLHVersion: 4.2

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