Mortgage by Zillow Customer ServiceZillow.com

Mortgage By Zillow Customer Service

Financing a home can be complicated. We’re here to help.
Homeownership may be closer than you think. Use Zillow calculators to find out what you can afford, and gain control of the home-finance process with live, customized mortgage rates from multiple lenders, all in one place. Find a local lender in minutes who can help you get pre-qualified for a mortgage, and show sellers that you’re a serious and credible buyer.

Our app makes it easy to reach a local lender, whether you’re looking to purchase or refinance a home. Remember, it’s best to talk to at least three different lenders when shopping for a mortgage to find the right loan for you.

With Mortgage by Zillow, you’ll find:
• Local lenders
• Payment and affordability calculators
• Real-time mortgage rates

Key Features
For home shoppers:
• Find out how much you can afford to spend on a new home with our home affordability calculator.
• Estimate your monthly mortgage payment with our mortgage payment calculator.
• Compare mortgage rates, APRs, fees, monthly payments, loan lengths and more with customized quotes from 100+ lenders.
• Get real-time mortgage rates based on your location and loan requirements.
•Find a local lender to discuss your loan options and help you get pre-qualified to buy a home.
• Rate history makes it easy to come back and compare past rates with current quotes.
• “Call lender” function allows you to contact lenders directly through the app.


For homeowners:
• Refinance calculator estimates your breakeven point and shows money savings over time.
• Compare the latest refinance rates to see if you can lower your interest rate.
• Find a HELOC lender to see if you can tap into your home equity.
• HARP quoting provides custom refinance rates for homeowners who are upside down on their mortgage.
• Easily share results with your spouse or partner from the app.


We are always working to improve Zillow’s apps. Please continue to send feedback to [email protected]

Mortgage by Zillow App Comments & Reviews

Mortgage by Zillow Positive Reviews

I’m really happy to see your appEveryone is very courteous and attentive to my needs and requests and I appreciate the professionalism and the attention to my needs I give you two thumbs up and ten on a scale of one to ten awesome app and customer service and great work and I have all the information I could ever need to help me make choices great place to go shopping lol thank you very much for letting me know that I have privacy and love to be able to do most stuff on my own through the process and I am enjoying this app very much and the photos and video tours are awesome thank you and I also welcome your feedback on my use of the app please email me anytime.Version: 2.8.2

One Stop ShoppingZillow can find you House for sale/rent, lot for sale or rent an apartment. Set your parameters and you have results. On the top it is connected with local county property site. From property tax tab it will tell you complete value history and can also take you to county tax website directly for that particular property. Where you can see real detailed property description and tax payments history. Zillow calculator app can give you idea of monthly payment without going to banker. If you request for finance the house, someone may call within reasonable time. Zillow made the house buying so easy..Version: 2.8.2

Great app!This is a great app! I have used it in recent home purchases and actually had good leads on good mortgage lenders. It would be nice to have this as a "widget" on my phone such that it would come up with other widgets at the home screen, like the Stocks app and news, etc. It would be nice to see a graph of what the mortgage rates are doing on a day-to-day or weekly/monthly basis. wouldn't that be great? I don't see how to enable that right now. it shows Zillow real estate on the list of apps but not Zillow mortgage. "Zillow is your friend," I always say..Version: 2.7.85

Has some bugs.I really enjoy the app. I find that it has some bugs, which are aggravating. It is difficult to change an entry when you make a mistake on the home affordability calculator. The screen is covered sometimes by what is supposed to be the final number that you can afford. What this does is block the top of the screen to where you can’t see what you are inputting. Very frustrating. I tend to give up. The idea behind it is great. Just would like for it to function as Intended..Version: 2.7.85

Easy to use!I think this is a great app. I feel like the accuracy was very close for an estimate. It's the easiest calculator I've used. I highly recommend! I love the affordability calculator because most banks won't give you that information. It is especially great if you are trying to determine how much you can spend on upgrades in a new home, or building a new home, so you can stay in a comfortable budget..Version: 2.7.85

Love The Visual SimplicityI love the ease of the Zillow Mortgage App and have never had any issues for years, until now! I can’t figure out how to report it or fix it myself.... this is the only place I can think to report the bug. Please fix it! The numbers I key in are missing on the right hand side, you can’t see the purchase price, the downpayment percentage, or the interest rate %. I’ve updated my phone and the app and even shut down my phone, deleted the app and re-downloaded it. Nothing has worked..Version: 2.7.85

What happened to the numbers I key in????The app has been great until recently but then all the numbers I key in for the mortgage calculator are now gone and I have no idea what the amount, percentage rate, or anything I'm entering in. Also the more I type in on the calculator everything drops lower and lower on my screen as I type...makes no sense and very frustrating. I still really like the app but that needs to be fixed soon or I’ll find another mortgage app to use..Version: 2.7.85

What happen?I don’t know what happened in this last update. However, now you cannot see any numbers except for what is in the circle. Even in the circle it doesn’t show interest rate, purchase price or any variables. I loved this app. It gave me great experience and understanding of the buying market. Now, it’s just a bad app. The iPad & iPhone doesn’t work anymore. No update for iOS 11..Version: 2.7.85

Not terribleThe app’s a little confusing to sort through at first. You can’t swipe to go back like you can on a lot of other apps. However, the app runs smoothly and is a pretty good way to calculate how much home you can afford. Fun fact: A recent study of over 10,000 millionaires found that the average self-made millionaire paid off their home in about a decade, and never refinanced thereafter. So maybe the 15-year option with no prepayment penalty is a smart move..Version: 2.8.2

Great! One suggestion.Love using this app. I am constantly calculating for clients and it's quick & easy but still allows me to expand detail if I want to get very specific. My one suggestion would be to add the percentage to the "down payment" line. As you slide the $ amount up and down it should show you the percentage of the down payment and the dollar amount. This will greatly help when calculating for a specific loan type/required down payment..Version: 2.7.85

Need to fix glitchesThis app used to be amazing! We used it frequently when shopping for a home. However, it now limits your field of view more every time you select an area or a number you need to edit. The numbers don’t show up at the top like they used to, and overall it is quite glitchy now. I have an iphone7 and my husband has a 7+. We both have experienced the same issues for about a year now. It is quite sad. Otherwise I would have given the app 5 stars..Version: 2.7.85

User selected fields are missing amountsIt’s near impossible to use the payment calculator because many of the fields are missing the amounts that have been selected. For example: Home price, interest rate %, property tax amount, home owners insurance amount. While the total monthly amount is displayed at the top Poe chart these individual amounts need to be added with their selection section. Thanks!.Version: 2.7.85

The features of the app are nice, only if it works as it was intended to...So I open the App to calculate my potential mortgage payment but the price, down payment, and interest rate numbers are not showing up. The slider bar works but you do not see what numbers are being calculated. This but should be fixed ASAP!.Version: 2.7.85

Great Tool.. No IssuesI have been using the app now for about 1 month. The only short coming is using the "slider", it's difficult to land on your exact number using it, then again maybe the slide wasn't meant to be used for all numbers. For example if I want $147,000, I can really only get as close to $145,000 using the slider, then I need to enter it manually. Not sure if there is a fix for that..Version: 2.7.85

Best place to shop for mortgage rateI did use Zillow in three type. Two for purchase and one for refinance and both time got the lowest rates. Always get pre approve here but recheck my rate 30 days before closing to confirm I had the best rate. I will always recommend this option for anyone.Version: 2.7.85

Good But Missing Features to Make It GreatThe feature set is good for an iPad app, but in order to make it a great app I want to have split-screen multitasking. Without multi-tasking I have to switch between apps when I want to take notes in another app(which is something I do quite often). I don't want to keep switching contexts, so most of the time I just switch to the browser instead. Keep up the good work and please add split-screen multitasking!.Version: 2.7.85

Does the jobI'm a real estate investor that just wants a quick answer to basic finance questions. This program provides exactly the info I'm looking for in an easy to use and understand format. Changes to check out different scenarios are easy to make. Exactly what I need in my business..Version: 2.7.85

Loving this AppI love Zillow app the best because it provides everything you need when looking for a home. I especially like the ‘street view’ because I am able to see how it would like driving up to a potential home and that in itself is a decision maker or breaker..Version: 2.8.2

App was great but.....it changedDoes not show price or numerical values when set in number or percentage modes. As a Real Estate Broker, I used this app almost everyday. One day it completely changed. Now it no longer shows either percentage or numerical values when inputting numbers. Too bad as I was very fast at using it..Version: 2.7.85

AmazingThis is where me and my wife are going to find our future home together and from what I've seen! And then knowing a real estate agent personally to go visit the place gives a better insight than just ask the agent to find homes for you. 5 star app no doubt!.Version: 2.7.85

Extremely accurate and simpleAfter completing several mortgages, this app is proven to be extremely accurate. It's actually hard to find something simple and accurate. Feel confident knowing your mortgage when using this app.Version: 2.7.85

Truly an asset to haveI have refinanced 3 homes and have saved thousands. Rates are at your finger tips, you can make an educated decision on what loan works for you or can be approved for. Rates are consistently better than neighborhood banks. The Key, the banks online are competing for your business and have less overhead..Version: 2.7.85

Almost thereOverall a good straight forward tool. I would have loved for them to offer a few improvements though. 1) save your results for different properties so you can easily access and customize (you can only export to an email). 2) input your own PMI 3) improve the scale for property taxes which currently stops at 10k..Version: 2.8.2

Nice real estate appI haven't had this app in a couple of years because of horrible navigations, bad set up for selecting advanced search settings. Now I love this app again. It has made a huge upgrade within itself. Everything from house searching to specific search topics makes for house hunting much easier.Version: 2.7.85

Great app but Latest version buggyIn the latest version on my iPhone 7 – none of the numbers show up on the sliders… I can adjust different variables such as price or interest-rate using the slider and see the resulting payment at the top, but I cannot see what price are interest-rate was selected. I have use this app for a couple years and loved it, until the recent updates..Version: 2.7.85

Does what I need -- I am shopping for a houseWhen shopping for a house, I need to calculate from all these factors what amount of monthly payment to expect. This app does it. Yes, the sliders are "touchy", and it takes a while to find the way to enter numbers directly from the keyboard, but the method does exist -- touch the number, and a mini-keyboard pops up..Version: 2.7.85

Used to be greatI used this app all the time, and about a few months ago there is a glitch on my iPhone 7plus to where I can’t see the amount of the loan that I am inputting. Nor can I erase. It makes the app useless to me and is way more than an annoyance. Fix it Zillow..Version: 2.7.85

Easy, Fast and PracticalThis application provides a user-friendly experience which allows you to quickly find out your house-related expenses and consequently evaluate the various scenarios when shopping for a home. I strongly recommend it..Version: 2.7.85

Not showing any numbersI usually always use this app for my mortgage calculators. But with this new update, it seems when you go to add the numbers it’s blank. Can’t see the values your inputting for mortgage price & interest..Version: 2.7.85

Last update has problemsThis app was the best but the recent update took away the ability to see numbers when putting in the numbers. So I don’t know what numbers are being typed in. It’s happening on both my iPhone and my iPad so it’s not a glitch on my device. Please fix this. If this gets fixed it will be a five star..Version: 2.7.85

Purchase price no longer a data point???This was a 4 star app. Only issue was resetting the figures sometimes didn't work and would have to close app and restart. Otherwise, a great tool for quick glance numbers. Now it appears the slide bar for purchase price has been dumbed down to our toggle just payment amount. Kind of like how slimy car salesmen convince you to ignore what you pay for a car and focus on your monthly payment. I want the purchase price to be clear. I don't see how this exercise is useful without that. Hope this comes back in future updates. In the meantime, three star, and barely at that..Version: 2.7.85

Can’t see the inputsLike other recent reviews, I can’t seem to see the input values for purchase price, down payment, etc. I like the idea of visual simplicity with the slide bar adjustment, but overall useless if I’m guessing what the inputs are..Version: 2.7.85

Wha happened????Loved this app but it developed a lot of issues in the last couple of months. I keep waiting for someone to fix it, but still nothing. Using an iPhone 7 and you can’t see the numbers you’re punching into the calculator and it renders the whole thing to be useless. Switching soon if there is no fix..Version: 2.7.85

Exactly what I neededDuring my recent house hunt in the hit market I live in, I was constantly frustrated trying to compare various scenarios and how a change here affects that number there. This app worked precisely how I needed it to..Version: 2.7.85

Simple and straight to the point!I really enjoy this app. We were in the process of looking at houses and to be able to input all the numbers to figure out the monthly mortgage made it super easy!.Version: 2.7.85

Best to shop ratesThe best feature is that I can get quotes from brokers and then shop around for best deal. By the way, I had used this app back in 2014 to shop for rates. Other features are good like payment calculator etc..Version: 2.8.2

Used oftenThis is a very well put together and friendly user app. We use it often and I found it to be better than any others..Version: 2.7.85

Numbers aren’t showing up.Great app, I’ve used it plenty before, but for some reason right now, non of the numbers are showing up.. it’s just the little track bar. I deleted and reinstalled the app. Not sure if it’s my phone or what..Version: 2.7.85

Used to be a Perfect little appNew review: Doesn’t work anymore! I can’t see the numbers in the calculator. It’s all blank. I have the newest iOS and an iPhone X. This worked on my iPhone 6 but not on the new phone. My old review: Includes not only a mortgage calculator but an affordability calculator. Very useful and allows you to play around with different scenarios and see how much mortgage you can take on. The app is small in size, quick, and not at all buggy. Truly awesome!.Version: 2.7.85

Great appEasy to use, simple, and great way to quickly get mortgage payment estimates quickly. You can use the sliders, or you can manually type in numbers to get exactly what you need..Version: 2.7.85

Fo’ realMost mortgage calculators don’t give you the actual amount of what you will spend on a home mortgage. This is the most realistic guess at what my mortgage would be..Version: 2.8.1

What happened?It worked great a few weeks ago, but now all numbers to input are missing! I’ve tried uninstalling & reinstalling. But no luck..Version: 2.7.85

ExcellentShows great detail and makes calculations like a champ. Showing the current average apr lets me know that right now might not be the best time to try financing. Breaks down payments in an easy to u seedy and way..Version: 2.7.85

Great app.Simple to use.Version: 2.7.85

Goooooooood!!! :)Ahahaha good for Canada too :p.Version: 1.1.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.8.2


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