Slotomania™ Slots Vegas Casino Customer ServicePlaytika LTD

Slotomania™ Slots Vegas Casino Customer Service

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Slotomania is intended for those 21 and older for amusement purposes only and does not offer ‘real money’ gambling, or an opportunity to win real money or real prizes based on game play. Playing or success in this game does not imply future success at ‘real money’ gambling.

Slotomania does not require payment to download and play, but it also allows you to purchase virtual items with real money inside the game. You can disable in-app purchases in your device’s settings. Slotomania may also contain advertising. You may require an internet connection to play Slotomania and access its social features. You can also find more information about the functionality, compatibility and interoperability of Slotomania in the above description and additional app store information.

By downloading this game, you agree to future game updates as released on your app store or social network. You may choose to update this game, but if you do not update, your game experience and functionalities may be reduced.


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Slotomania™ Slots Vegas Casino App Comments & Reviews

Slotomania™ Slots Vegas Casino Positive Reviews

Getting better nowI have been playing Slotomania for years. When it first started, i would play about every other day, the slots were more simple, but it was fun and you were able to keep playing for while. Then, the game added more extra features over time, along with a lot more advertising and ways to entice you to spend real-world money. I almost stopped playing it and actually deleted it about a year ago. But i friends who play and loaded it back so i could send them points. Lately though, i’ve noticed slotomania has made changes, there are still lots of ads, but there are not as many that pop up and interrupt you, slotoquest with the star system was much less annoying and didnt force you to play a cold slot to move forward, and there seem to be more times when more slots have their win percentage increased - kudos to Playtika for listening to its customers to make improvements. Suggestion - add at least 3 slots at each point in the path in slotquest so we dont get stuck on a forever cold slot like mighty bronc (you can remove that one from your lineup and I would be happy) because having to blow billions of points on a slot that that is paying out at 5% is truly not fun… just aggravating. Thank you for improving your game, I am playing it almost every night now and mostly having fun. Ive event sent you guys a few dollars here and there when i have a little extra disposable income. Keep improving..Version: 6.40.2

And I thought it was fun until...Not sure I even wrote that review below, I am not unhappy...in fact, I am fine with this game and the customer service responses I get whenever I write about a concern. So if I gave you the impression that this app is not worth playing...I apologize. I wouldn’t still be using the app several times a DAY if I was not feeling “the love”...(honestly don’t remember even paying for coins weekly, me??? No way! ) So, update 3/9/21...I love this app, and the community of players I get to “socialize” with through their CLAN community. The payouts, bonuses and free spins became awful. I got to the 200s level because I was winning bigger payouts betting conservatively. But I thought it was just a bad day when the same kind of play made all my winnings deplete...but it became a bad day-after-day, month-after-month, and now a year has gone by, and I am now BUYING coins once a week because I just can't win enough to keep playing like I always had.....it IS all by RNG right? But like so many reviewers have said, The Playtika folks seem to be getting very greedy with the payouts. Even the "friends in my circle" stopped playing so I don't get 10 free spins anymore either. What's the reason...hmmm...you would hope the Playtika people would READ AND HEED these ratings they keep asking us to make. It's just NOT FUN ANY MORE . Leveling up takes so friggin long and when they take all your coins it's really impossible to move up. Boo hissssss..Version: 6.23.2

What app supportI have been playing this game for many years I have never written a review even though there were times I was unhappy with the amount of payoffs etc. within this last eight months I have been kicked off this game twice the first time for several months and then all of a sudden I was back on and now again for several months and I still can’t get on even after several updates. Prior to being kicking off I had no problem. I was just playing and my screen went out and now it won’t load. It will begin to load go most of the way and then it kicks out. I have tried many ways to write to customer support and cannot get an answer or a correct email address. Going to this support app you have to be on the game I can’t get on the game so I thought I would write this review and hopefully get an answer. I am very disappointed I do not want to delete the app because I have been playing for so many years and are on a fairly high level and am afraid I would lose it. I wish I knew of a way to fix this I have tried every Way I could think of such as deleting other apps deleting history nothing works and I keep hoping with every update it’ll come back this is a very frustrating. I have plenty of space so there cannot be it. If there’s something I can do to fix this, even an email address to get tech support. Thank you.Version: 6.5.4

Sloto QuestI have submitted this issue several times and always get a response that truly makes no sense. I always play the Sloto Quest. In the early days (been playing this game for approx 10 years) I thought the issue was a problem with servers being overloaded or a software issue that would be fixed. The last time it happened I reported it again and got another answer that made no sense. So I quit playing. It had been about 6 mos since I had played and thought I would try one more time and low and behold I had the problem again. Here is the issue. You start the Quest and as you progress it gets a little more difficult and I am totally good with that. I am now in the next to the last game of the chapter and start playing. I am suppose to get 750 million. Yesterday I play for over an hour and got zero % of the 750 million. Now keep in mind that I have hit Big Win on several occasions and have hit smaller wins several times during that hour. I only needed 7.5 million to move the meter to 1%. Played again today and still have not moved the meter at all. So.......since this isn’t the first time this has happened there is no other way this could happen except.......it is fixed so I can’t complete the Chapter or they slow it down so I can’t complete the total Quest in the 8 days..Version: 3.29.1

Quest failureIt’s true Slotomania does offer many ways to get free coins daily but then you lose them all playing the quest or it cost you more to play than you win. I know it’s a game of chance but come on. This last quest was a bust. I started out with over 12 B coins in the second to last game of the 3rd chapter (Juicy Fruits?? Which never paid out good when it first came out so I never played it and then it shows up on quest) and I couldn’t finish because I ran out of coins. The goals for completing it was impossible. All I needed to get was win 12 B in coins from free spins. Well I must have spun 3000 times and never got the free spins so I was unable to complete it before time and coins ran out. It took me forever to get past the monster game in the 2nd chapter. My sisters enjoys playing Slotomania because we can give each other gifts and trade cards but she has the same problem with this last quest. She lost all her coins and couldn’t get past the monsters either. It really takes the fun out when you lose so much. I can’t tell you how much money I spent buying coins and I still didn’t finish it. Are there any players that finish it????? I have never been so disappointed with Slotomania. I mean I know you guys have to make money and all but you don’t have to make it near impossible to achieve..Version: 6.13.0

Don’t spend any money on this game......play the daily freebies, but save your money for a real casino. I’m Royal Diamond, which means I have spent a TON of money and time on this game, so Im speaking from first hand experience. But none of that matters to Playtika when it comes to customer satisfaction or their bottom line. Read the fine print on any specials before spending your money. Last weekend, they ran a mega match special: make a purchase and they will match your winnings from any mega win. To be clear, it had to be won during “normal game play”, not the result of bonus spins or any other specials, just “normal game play”. I get it. Here’s where you need to be careful and err on the side of keeping your real dollars in your pocket, not give it to Playtika: there are games, like Josephine’s Jewels, where there are clearly identified “bonus rounds” but during “normal game play” the jewels match, clear out, and are replaced with new jewels. Any subsequent matches payout at a higher multiplier, and are replaced yet again. That is “normal game play” for Josephine’s Jewels, NOT a bonus spin. It’s the basic mechanics of that particular game...but not when it comes to Playtika’s bottom line, that’s a “special play”. I will not spend another dime on this game, and neither should you..Version: 6.13.7

Dash SpinThe THIRD dash spin has not worked for two days. So unfair!! You would like us to sit and play, hoping the dash spin will work, wasting coins and my time. Why don’t you just get rid of the dash, no more payouts for Slotomania™. Always something with this game//and yes I even updated the game hoping that would work. Private eye is a joke! I tap the right items & get an x. This happens every game. Just another cheat game to make you spend your coin credits. Daily dash a big joke! OK so I play the required games and the required $ now I can’t win the last dash because I need 36 sloto stars well I played level 2192 and into 2193 and have not received not one sloto card big joke big joke. How am I suppose to win the last dash? I mean really?? I won the sloto club, great! I was lacking 200$ of entering on my own, thank you very much!!! You took my points away! Then I win 3 days of level boom & 3 hours of level boom. I’m sure my three day boom will be canceled. So what did I really win? Not much. So what this boils down to, you dictate how many games to play or you are kicked out of the sloto club, you dictate how many games, money or certain game to play in order to win the daily dashes wow!!! Since I can’t seem to win sloto cards for the stars Required, for the last dash I guess I loose everything. I’ve already played 4 games & have lost quit a bit of coin credits. Have a nice day!!!.Version: 2.97.0

UpsettingI enjoy the game, as I have had it for several years now and now at level 7500+ But the problem that I am running in to is that with some of your newer slots you have to play a minimum bet to unlock some of the features. That’s great and all except when the minimum bet is 70-80 million per spin and the bonus I get to collect is about 9 million with the sloto club bonus. Let’s talk about the other bonuses I get to collect, the mystery boxes average win about 600,000 and gifts from other players. With the rewards level I am at I would expect more than 10,000 coins. Now to move on to the sloto cards, it seems with the higher your level is the harder it is to get the cards from random spins, I have had to bet 500 million a spin or higher to get them. Daily dash, task(bet 5+ billion coins) that is impossible to do without spending real cash on them. Again collection bonus is only 9 million every 2-3 hours depending on if I bought coins or not. The game play is fun. The tasks are daunting. But overall I enjoy it. I would like to see some of these items easier to achieve. If I wanted to loose money real or digital and not enjoy the aftermath I would go to a real casino. This is a game and meant to be fun. Not 5 minuets of fun every other day..Version: 2.90.2

The Fun is GoneThis used to be fun: now it's just about getting you to buy more coins & you can't even enjoy playing when you do manage to accumulate a little for all the ads trying to get you to buy more coins; I wrote to customer service because U didn't receive my coins in a win & it was a lot; like 40 million a lot & used to cust svc would have given me that & then some for my trouble; but because I gave them some feedback about things like what had happened plus telling them that there's no way I could have landed on the lowest amount for the slotocards Wheel of Stars 6 times in a row unless it was fixed......not only did I never receive the coins I had actually won in another game, but now I'm on my 12th spin in a row when I'm exchanging 30 duplicate slotocards & I've landed on the exact same wedge which is the lowest amount of approx 15mil...,.totally fixed; so they've finally convinced me that I don't need to give not 1 cent anymore......thanks so much for losing another long time customer because of hiring people that think trying to humiliate your customers is better than having a job down the road: you're never too big to fail.......Version: 6.10.2

BeachBunsMy feelings would not be hurt if you yanked Arctic Tiger Rip-off out of the Quest. Nor would I be upset if it was taken off the app as one of the many games you offer. I’ve wasted 2 1/2 days, 2 power ups, and millions trying to complete it. Maybe it’s just as the other reviews claim, the games are created to hold players back at a certain point, forcing purchases within the app to advance. In my case, I have to win 1M in free spins - not a tough task, as I’ve won much more several times. But I have no control over the frequency of opportunities there are for three ‘scatters’ to appear. Due to the lack of achieving such luck with all I’ve attempted, this game has single handedly sucked nearly all the enjoyment out of THE APP I had found to be most fun and entertaining. I get it - these apps are great opportunities for revenue. Creating excitement for us is clearly not YOUR end goal. As I read other reviews, the messages received in your responses do not reflect those of a team aimed at correcting or improving sticking points for users. Sadly, you’ve offered meaningless excuses to member reviews, which were written to genuinely help improve your product. You even went so far as to carelessly finish a response to an upset member telling him to ‘keep spinning!’ Find a balance.??.Version: 6.3.1

Gets frustratingI do normally enjoy playing this game and have to several years now. However, I have noticed more and more that there will be challenges or quests and the moment I try to participate I barely win which means I hardly ever am able to finish one anymore. I’ve had have $10 billion coins before from just regular play and if I take some time in a quest I lose most of it trying to get ahead. Also, the reds puzzle game where we can chose 3.... I NEVER WIN ANYTHING. It’s like the game just decides no matter which options I chose it’s nothing. I even tried to pick the same 3 every time for a week or 2 straight and NOTHING. I’ve literally won something from that maybe twice it’s really frustrating. And if I do get puzzle cards they are duplicates which is so stupid. Bring the hero’s back! At least then we were guaranteed at least something! And don’t get me started on the clans.... I am not a fan. I am a gold level and can’t find a clan who cares enough to ever help me get the key and more often than not we miss it. I’m seriously thinking about taking a hiatus on this game for awhile since it frustrates me so much. I know we can’t I. All the time but throw us a bone every once in a while..Version: 3.17.1

KathyThis is a fun and challenging game to play. I had gotten frustrated with it a few years back when a glitch happened and I lost all my coins and my ranking. I decided to try it again after some of my friends and family was saying how much more fun it is now with all the improvements and challenges and daily activities. Joining a clan really helped and makes it an even better experience. I would have rated this 5 stars except for a few things. Some of the ways to get coins or rank up starts to get more and more difficult the higher the ranking you get. You have to bet so much to play some of the games to win cards or rank up that eventually you run out of coins and can’t get there. I have a friend that is ranked so high that he has to bet trillions in order to advance or win prizes. It takes the fun away from playing because most of the time he doesn’t have enough coins to play his dashes. I wish a better explanation was given for how you collect clan points. Some people play and play and get lots of clan points and some people can play just as much and barely get any. Besides the few issues tho I recommend this Slotomania game. It is both challenging and fun and worth downloading it..Version: 6.16.2

What a dayI chipped in a dollar the other day and it seem great. But the after effect to push you to spend more was horrible. I found myself for the first time truly being mad at the game I love so much. I started at 300 and 30 something million spinning a million a spend and lost all the way til I had 80million left I only played it that far down to see how far they would let it go out of all those spins I could barely make back even the million I was spinning back I won three Bonus which only gave me two to 6 million back when I was losing tremendously trying the new Robin Hood never once being able to tell what the bonus game was. Im guessing that there way of wanting more money. I know the odds of casino games you win some and you lose some but out 230 spins I lost ever sent that was crazy guess I should of been like most people and just enjoyed the game without playing my point is dang I couldn’t even have a chance to get my money back every spin was a lose giving 100,000 why playing a million that was some pure bull. I promise I stick to not giving them money if it means we not taking tremendous loss like that and the new game was horrible and it’s the only one chasing the ace today.Version: 3.6.2

UpdateI updated my slot mania and it wiped out the 15 trillion dollars I had and my clan points everything is gone put me on asanew player I am so upset this is just wrong. I have been a player for years I am so sorry I hit update Every time I hit the jackpot it says oops an error has accord it has happened at least ten times dice I updated app this is crap yes I get it back later if I exit game and go back in too too late all the money on the jackpots are gone I get the same amount almost every time I will never update again. This is so wrong you say fixing bugs you fixed nothing only screwed it up. I never complain but what is happening now is not right. I will never add money again if you cannot get into jackpot when you get it what is the purpose. I’m so disappointed in what you are doing. Really you should be ashamed Ok this is the worst update ever I’m sick of loosing every jackpot there is nothing wrong with my internet connection I cannot say how disappointed I am in this update, you fixed nothing you created a mess. I’m so made I play everyday and it was enjoyable this has been the worst day ever I have 15 trillion dollars in this app I’m truly upset.Version: 6.42.1

SupportHow are you supposed to get help when you go to support & it won’t let you click on live chat & if you send the email version - you don’t get a response till it’s too late! I’ve had a problem with the quest saga all last night with it acting weird, when I’d have a bonus round in any game & try to go back to game it would break up into little pieces of pics - kind of pixilated & one game of civil treasures when I’d get the free spins- it was just a blank black screen with only that little coin bag on the side- it would still do the spins & if win something it would only show the lines. & now this morning I cannot do anything at all in the quest because when I click on blazing 6 it won’t go to game at all & just shows the quest lobby still. So I can no longer progress because I’ve finished the other games so will get no more points for those nor can I play at all because nothing else will open till I play in that game. So I will lose out trying to get the 4 star ace which I still need! Maybe if I can ever get a different device to work 🤷🏼‍♀️which at this time they are not. I just would like to be able to get support help!.Version: 6.58.0

Great gameI have read so many negative reviews and had to speak out! This is a great game with lots of different slots! People are complaining about the magnitude of coins lost or inability to reach goals in the daily dash…. Well it’s a game, a game of chance! Do I lose? Yes! I have had dry spells that last for weeks it seems but during those times I collect my bonuses everyday and just save till I can play again. Do I make purchases? Yes I do occasionally make purchases and buy the bonus lotto round. If I didn’t love the game I would delete it but I have been playing for YEARS! I go to the real casinos but during the pandemic our casinos were closed so I didn’t go and this gave me a little fun! (I don’t always win there either) I sometimes get tired of all the negativity… there have been plenty times I haven’t completed albums but that’s ok too! I did win some coins from them! All the bonus games: I don’t always participate but when I do I win some coins too! I didn’t mean to write such a long review but I am tired of seeing all the negativity and wanted to add some positivity to these reviews! Thank you Slotomania for giving me a break in my day!.Version: 6.30.3

FUBARThis game used to be fun, not anymore. After officially having to accept their new terms of service and sign your rights away today to any class action lawsuits that they obviously know are about to happen... that finally did it for me. First they want you to download a web address link..for “VIP” instead of playing the actual ap from the ap store so that the developers can keep all the cash instead of paying Google, then that link glitches so consistently you can even spin without it freezing and crashing. So you go back to the ap just to play, and then Playtika doesn’t send you the minuscule rewards over there. So between purchasing hundreds of dollars a week in coins just to play, not getting enough wins to keep playing, and then not getting rewarded for the amount of real cash spent or wins, and now signing away my rights...I am officially over it. I’m sure they will comment in the section below this how “sorry they are to hear this”, and “please contact us or your rep” (I have! Dozens of times as I’ve played for years!) and “blah, blah, blah” Tired of being ripped off. Have a great day folks. Take your cash elsewhere. Playtika DOES NOT care..Version: 6.53.0

What happened to Slotomania?I’ve been playing Slotomania™ since 2010. It’s great fun!!! The many changes and upgrades don’t make it better than the original. It’s just a game. If a person was looking for substantial benefit and eventual loss they would go to a real casino. Being able to pass the time and enjoy bonus rounds is what a slot game should be all about. Earlier versions of Slotomania™ permitted a player to keep the coins they earned from a bonus round rather than lose them as quickly as they were won. Thinking that you may keep the coins longer because you purchased a package is clearly the wrong thought. I’ve purchased packages and the coins are lost just as quickly. There was a time when it was easy to collect billions of coins but that time is long gone. All the bells and whistles don’t make it more fun, especially trying to find little tiny items in a plethora of unrelated objects for a few coins, not necessary. I will continue to play because it IS fun but not gaining one coin in 8-10 spins doesn’t make it FUN. Please lower the chances to win because no one is winning money. It’s just for FUN!! Thank goodness I've found other slot games that are just as fun..Version: 3.11.2

It’s impossible to winI’ve been a Slotomania player for over 5 years and happy, until this year. It’s use to be fun and exciting, especially when a new game opens up. Now it’s impossible to win in the new games, and they are always the Ace games. I loss all my money playing them and I don’t even receive an Ace. Sometimes I buy coins to play with, when there is a special and it seems every time I do, you lock all games and I loose all my coins in less then 5 minutes and I’m left frustrated and mad at myself for wasting my money. I get it’s for entertainment purposes, but where is the fun, when your constantly losing. Always the higher the bet, the more I lose and when I bet low, I can’t get the dashes finished nor finish a level to qualify for Blinko. It’s a lose, lose situation. I honestly thinking of moving on from this game and finding another that I could actually look forward to me time and playing. Trust and believe, I belong to sever groups and most members feel the same. The more you invest, the less you get. I hope you actually care and listen to the comments under your Facebook page, they are all saying the same thing. Thank you, Jackleen.Version: 3.17.1

Game GlitchesI have been playing for several months now, I’m level 2300+. The game has proven entertaining and challenging, you can’t however; play and enjoy at no cost, you will eventually spend money. The game has been glitching as well. I’ve won money several times via gifts or what have you that I had not paid out. Just last night I won over 2 million from a gift and received none. This happens when you need it most I’ve noticed. Just now, I attempted to purchase money back on the Turn Back Time feature, and was unable too. Tried to break my piggy bank, stayed it was “processing payment” but unable to break bank. . Several attempts failed and it isn’t because the card isn’t good, so what gives? What I’ve noticed is, you have the most trouble winning money and keeping money when you are close to a huge reward, like closing an entire book of cards for 48B, the game refuses to allow you to win or keep winnings or pay with winning cards. I played and won every challenge several times and received no new cards. Same for my husband who plays with me. You say it’s a game of chance but evidence speaks for itself, it’s rigged. UPDATE: Still playing, still love the game, just gets frustrating at times, such is life! Thanks Slottomania for the BEST Slots Gaming around!.Version: 3.30.2

Not as much fun anymore, more app issuesUse to be my favorite app, ever for many years. But is no longer as much fun, bonuses are difficult to get, when I get them rarely any hits go thru billions of credits in minutes. I have began playing Zynger Poker which is now mine and wife’s favorite and we play for hours and never run out of credits. I will no longer purchase credits from them as credits don’t last and special games they offer eat up credits to fast. Artic Tiger Max is one of the worst additions, I’ve gone thru billions and only got bonus once with only a few points over bet won, don’t waste your credits on this one. Last night (Sept 27) I lost over 100 billion credits because after after bonus app would exit out of app, I was betting 400,000 credits. Then I’d come back to game the default came in at 30,000,000,000 . Once I noticed I corrected. Then today same thing happened but I didn’t realize it till I lost 400 billion credits. If anyone else is having this problem please share. I’m so angry I’m about to report app local news station to get to bottom of this. Last week I purchased $119 to purchase credits..Version: 6.12.0

Reel tough to winWhen the people behind the scenes say ,to every complaint I might add, it’s random. Hey. Just have fun, I have to believe that yes it is random, but you can always put a few less numbers or pictures on a given wheel and change the random to even less. And what’s with the last reel spinning like mad to get three of something when it does not even come up on the last wheel. Get it together Sloto mania! Loosen up your slots a bit. I got totally jacked out of billions in the Sloto Boss game . I had a whole bunch of credits and when it came to everyone playing the bonus I got shut out and all my credits disappeared. I wrote customer service and usually they are pretty fair but nobody would do anything except ask if I had a screen shot. I lost 75 billion chips and should have won at least 100 times that. Not to mention the more chips you have the higher the minimum bet. Oouucchh!!!!! Lighten up. You have users that have been playing for years and just want to have fun. Sloto mania... there are those that spend and those that don’t. Don’t hate the ones who don’t. Please just have fun!.Version: 6.40.2

Playing with tricksThis game was very fun in the beginning. It truly reminds me of a casino. I say this because I got up to over 10 BILLION IN MONEY! But it’s always to good to be true cause within a matter of 3-4 days I took all the money back. It’s very disrespectful and deceitful just like real casinos are. And you can get rewards by TOTAL REWARDS a CEASERS CASINO GAME THAT IS SUPPOSED TO HELP OUT YOUR REAL CARD SCORE FOR COMPS. BUT I WILL TELL YOU WHAT,,, it’s the most HORRIFIC COMP CARD SYSTEM THAT IS OUT THERE CAUSE EVER SINCE INDIANA GRAN CASINO HAS BEEN BOUGHT OUT BY CEASERS/HARRAS. THE PLACE HAS GONE TO HELL AND THERE REWARD ARE THE WORST IN MY 20 years of playing. So all in all I will say that it’s best to stay away from a game like this unless you just want to play it for a few days. Cause if you don’t spend money they will not let you keep what you win in the beginning cause that’s all gambling games want is your real money just like casinos do. Sorry for this review but I am probably one of the most honest people out there and I call it as I see it and have it happen. Also if your 21 or older,,, stay out of any casino that is owned by CEASERS/HARRAS because only if you go there and put your money at the right time on the right day will you ever walk out a winner!!!! Now let’s see if this review will even be put out to read!! I’ll bet my money it’s not lol!!!!.Version: 2.95.1

Update: Not All It Seems To Be...My dad lives 2 states away from me. He asked me try this game so we could send each other gifts. I downloaded it and found that I have around 70 other Facebook friends that play too. It is a fun game. It seems to give back plenty. The Christmas Quest is fun! It's so neat when you complete and album and get coins you weren't expecting! I plan to play this game for a long time to come. One thing I don't understand is how to get coins/gifts from the fan page... *Update: I have made the Players Club several times now since I started playing. Seems like a nice perk, but I notice that EVERY SINGLE PAYOUT I get is shorted when in the club. No joke! I have lost millions and millions of coins due to this. The bigger the win, the bigger amount of the winnings that are not added to my bank. This does not happen when I'm not in the club. I researched this issue on the app support and online. No one else seems to say this happens to them. Wish they'd compensate me this money back. I spend my own money to play this game. I should not be shorted even one coin. I'd like to know what this is about and if anyone else has it happen to them..Version: 2.82.1

Rip offThis game is a payoff for the ones on the other end , I’ve paid for 50% and never received it , contact them and everyone seems dumbfounded when you are explaining your situation, and now that this pandemic has hit , it’s not paying off for sure . For the past few weeks I’ve been spinning the wheel and only land on the blue flag for less coins never the black r white flag , for Sloto after waiting almost five days I haven’t gotten the white ball in years ,but they are constantly going up on the buying of coins and even if you get a coupon to redeem 50%, 30% or 20% they never add it to what you buy. They are taken our money and making the game very hard and not fun to play anymore and they can careless, but I will be looking into a class action suit for everyone who has become addicted and being ripped off . As they make the game very hard and difficult to play , win or collect coin and cards to complete your albums . And contacting the support team is a joke . Because they don’t help and they do not accommodate the players . I’m tired of seeing the wheel jump when I spin ..Version: 6.5.4

An extremely fun diversionThough I have had my ups and downs in the game and put up with some glitches as well, I still think it's the best online free (if you choose it to be) games out there. I have a few special games I play and always see to come out ahead. I play the quests when they come out and that's where I end up losing my shorts (so to speak). There's a new quest going on right now. I have managed to complete all but one. The particular game in question is not on my list of favorites and for a reason. Very low payback ratio. This is a game that can (and usually will) take it all away from you and you still won't be close to completing it. I alway choose the hard quest. It's the difficulty that gives you something to look forward to. I have around 32 billion coins to play with and have played the last game in the quest long enough to have pretty much finished two of the necessary components. I'm betting 25 million per spin and haven't cracked 2% of the total necessary to complete the quest. The reward isn't worth continuing. Otherwise it's a fun game if you can convince yourself to slow down when you're on a losing streak..Version: 3.9.1

Honest an fair Review; UNBIASEDI’ve been playing slot mania for three or four years. At certain periods of time, two or three month periods, I want to delete this app because it’s impossible to win enough coins to play longer in 3 to 5 minutes. This is usually followed by a streak where I have a nice win and then I’m actually able to go three or four days in playing here in there whenever I feel like; I want enough with mega wins to sustain the play. What honestly keeps bringing me back is the sheer play ability, aesthetically pleasing graphics and the crafty way they integrate mini games into this overall slot experience. I’ve play other slot machines and hands-down this is by far the coolest and most intelligently thought out version of a slot machine game. In fact the side bonuses and other mini games I have actually indeed, Willingly spent money on a free “virtual“ slot machine that I know will never pay out. LOL. Therefore although you will go through periods of unreasonable loss percentages, at times, it is well worth waiting for the winning streak to come, which makes which will make those losses and frustration with and seem worth it..Version: 3.16.1

SlotomaniaI really enjoy many of the games that Slotomania offers to us that enjoy the "sport" of spinning! I really have fun when I hit the bonus rounds in the games! It doesn't take long to hit good pay-outs and to level-up! Thank-you to all of you at Slotomania for the fun and relaxing diversion from the sometimes stressful day to day experiences we all endure! I don't understand why some of you get so angry at Slotomania if you don't win. If you are not happy with them-go to a real casino and see how much you win there! Lotsa love to all✌️Still having fun, still winning plenty. Thank-you Slotomania for all the fun! It has been 1 and 1/2 years for me at Slotomania™ Casino and I am still having a blast! I realize that sometimes you win more and sometimes you don't, but why complain? Just cut your losses, take a break and get back in there for some more big wins! I believe that with many things in life as well, you go through cycles(ups and downs), so relax, have fun and only spend as much money or free coins that you are willing to part with!😊✌️️Marty; Three years later, I am still having a great time at Slotomania, never a dull moment!.Version: 3.7.0

Horrible Absolutely HorribleNew game added Lucy’s Casino Extravaganza. This game takes the player on a plane journey to different Casino locations WhaaaaHoooooo each location is the exact same game except each location has a separate bonus guessing game once you arrive at the destination that in my experience so far doesn’t even come close to a fair payout. I’m mid-way through this Extravaganza and I’ve lost 11 billion coins so far on 4.8 million bets which is the minimum to play. My average win on a 4.8 bet is 2.4 but 90% of the spins are nothing just total loses. This is disgusting the thought to ever spend a dime on a game that will take everything you bet with 0 reward in return baffles me. Don’t tell me it’s a fair game it’s not No player betting the minimum on any of these particular games should lose over 90% the bets. If you want players to spend real money on your game make it fair play so the player can come out ahead if not why waste real money on LOSING 90% of the time or more. Yes you give out free chips LoL I spend a trillion you give a million in return. Disgusting.Version: 6.17.5

SCAM!!!! DONT INSTALL!!!!!!Slotomania got bought out by a huge casino organization with experts to develop algorithms for people to spend money. This game does not pay anything. They will give you a good amount of coins then shut off payouts and bonuses and get you close to little goals in the game then hound you to purchase coins for a ridiculous price. I went to customer service and they admitted there is a fixed algorithm for each player. So NOTHING is based on actual luck. It’s all predetermined. This game has been scamming innocent people online looking for a alternative of going to a real casino. And they know how to nickel and dime you. My advice. So not give them one cent!!!! They will just take all your coins back again and hound you to purchase more. I hope this helps whoever is deciding on playing this game, not to. You are wasting your time and money on fictional coins that they eventually just take back. So please double think before installing…. It’s not worth it. They are greedy and just want to make money. Save your money and go to a real casino!!!.Version: 6.50.6

Nothing changed after all these years.Quit for a year and a half. Came back to the game and realized why I left in the first place. Slotomania you have not changed. You keep increasing the price on purchases when I start to buy them. Daily dash keeps going up on each purchase. Quests and goals get harder and harder where it becomes unattainable. Are you people checking the coding? Who the heck put impossible challenges in there. Ballinko challenges turns on after I lost 75% of my money. Why the heck didn’t it turn on as soon as I started to spin. I spent $400 coming back. Never again. Everyone needs to stop purchasing coins. Stop feeding into the greed. They are taking advantage of everyone’s emotions and addictions. Edit: I came back in 2021 and this review back in 2019 still stands. Now they have a shark that is annoying. I can’t finish any level rush now unless I spend money. It turns on after you lost a lot. C’mon slotomania. Fix the level progress. It’s like I have to take a break for months til these changes need to be updated..Version: 6.24.1

Customer since day one!As a customer of over 10 very long and loyal years, I am sadly disappointed with the game, perks, bonuses and customer service and appreciation! The game used to be based off level play, now if you are fortunate enough to hit a good run, which are far and few between, you are penalized by outrageous daily tasks, low level lobby bonuses and the level up bonuses aren’t even equivalent to one spin! I have invested thousands of dollars unfortunately but no more! My advice to any new player is never, and I mean NEVER, spend the first dollar, no matter how enticing the offer may be! Your algorithm changes completely! You are no longer “playing for fun” because then you become a paying customer! The ads, pop ups, lobby bonuses all slow your play to make each task and quest unattainable. Don’t believe it? Try it, just once, you’ll know immediately what I’m talking about! I’m VIP and have been for quite a while, but in 10 years, I’ve only hit the Grand, for a lowly 900 billion coins, once! So trust me folks, play for fun=free!.Version: 6.6.5

My reviewI agree with heater womanWhy don’t you give all the coins that I win? I have been shorted 99% of the time!!! Why is it that whenever I give you a great rating on big wins do you stop giving me big wins? I had over 4 billion coins just days ago. Now I’m just over 300 million. Seems time for some big wins. Dealing with the same things again. I can’t buy coins, I am a widow and have to work to pay my bills. This is supposed to be my entertainment but it gets to stressful for me. Probably should switch to solitaire 😕 I have been playing your newest game. I get 5 of a kind then freezes until I get out and then back in. Lost those points 3 times for sure. What’s up with that 😏😕 at 30,000 current points I should be happy, but asking if I like the “big wins “ is like rubbing it in. Yes, you have control, not me.😕I just got some awesome free spins 🙂 but my daily dash isn’t working 😞 what’s up?daily dash is not working again 😕I am done with your game. You stopped me from doing a bonus because I was in another game. Waited 9 spins until I got a bonus. You are to unfair for my blood..Version: 3.12.4

Customer Support, Creative Game Designs and Daily Free CoinsI have enjoyed Slotomania since it seems more than a decade and the new games, earning Slotomania cards to turn in duplicates for coins and the tournaments keeps this one as my favorite. I’ve always received a quick response and great Customer Service with the exception of one rep who I am certain didn’t last long without complaining. You cannot find better IT security protection which is very important when selecting games. Hackers have accessed my account on many games, but never on Slotomania. Excellent job! I cannot think of a downside except losing coins rapidly on “adventure challenges” as some of the games are hundreds of spins to hit all three requirements. The last one played, I did have my starting balance back by finishing the challenge. I really love Slotomania, it’s gambling and you win some and lose some. I have spent a lot of money playing, everyone spends money on entertainment and their favorite game apps. It’s fun, I give Slotomania 5 Stars. I rarely rate a game, but this is well deserved!.Version: 6.62.7

Longtime player 2 No Time playingI've been playing now for a few years and I've watched the game come a long way, However, ENOUGH ALREADY, Y'all have gone from spinning, spinning, spinning and not really getting a lot of wins to being Bombarded every 3 or 4 spins, it's annoying as hell when you only have 6 minutes to play and you spend 5 minutes being interuppted with cards and hints and balls and dashes and prizes that are miniscule in comparison to how much you are spinning with, don't get me wrong,some of these things are great, but for me all this constant and continual interuptions are annoying as hell,can you please put a pause button with the next insertion and give me 25 uninterrupted spins and when I'm ready I'll unpause the button and see what's there, otherwise I'm afraid I'm out, I don't normally write reviews at all,so just know I like this game and I spend a little money here and there and that's saying a lot for someone on a fixed income Just please,slow it down, it's annoying and distracting, and if it's time for some me time, Give Me Some Me Time, it's a Slot Game that now you don't get spin more than you get to be interuppted- I'm just saying.Version: 3.28.1

UPDATE: Don’t Waste Your TimeIN RESPONSE TO YOUR RESPONSE: You keep saying “it’s a game of chance” “It’s about strategy and luck”. That’s fine. That’s what’s slots are. But my point is (and most every other reviewer as well) YOU HAVE MADE IT HARDER. You’ve changed the algorithms to make it harder. Look at all these reviews. UPDATE: I played this game every single day for 4-5 years. It was so much fun. You won some and you lost some. It felt like a real slot machine. Then, each update, they kept taking more and more. Before you know it, you never have any coins to hit the Daily Goals or to be able to get all the features on a game. Look at the reviews. You can see where they start to change. The developers know that’s when they changed the algorithms. Trust me. Stay away. I stopped two weeks ago, and my life is so much better off now. This game used to be great. I have been playing it for years, but it’s time to finally delete it. The game is fun when you have enough coins to play, but they make it impossible to keep coins anymore. Such a shame..Version: 3.32.0

Rate the gamingI love to spend the time playing, but have a real issue with the insistence to pay to get ahead. I wouldn’t mind making a purchase, but have a security issue with my personal information. I know we are gambling, however you bet max bet and always come up with less. For me it takes the excitement out of the game. A jackpot shouldn’t take everything you got, it’s a game. Another issue is there is so many additives coming at you that it becomes a little confusing. Take today, I must have collected over two hundred Soto cards, yet I am still sitting at 177 of 190. I’ve been at this number for weeks. Also the rewards are a little light. You bet over 200,000,000 when you get the chance to win 2,000,000, come on. Another area is what to do if you run out of funds…. Wait… don’t play for few weeks…what, there should be a way to reboot a little quicker. Again I love the gaming but hate some of the issues or hoops you have to jump around with. Sorry, but I’ve been laid up for a while and playing the games help with the boredom. Just like I said, now I go to give feed back and can’t get past the “nickname” come on..Version: 6.46.0

SlotomaniaGame is amusing.Version: 2.64.2

Love this addictive gameGreat fun.Version: 2.64.2

AddictiveLove this game!!!!!.Version: 2.64.2

No winning Funny how it shows you should be winning and I win nothing game sucksDo not bet high you will never win had 15000000 and I bet 1000 times 23 times in a row I lost didn't win a thing wow this app wants you to spend all you money on there coins not happening..Version: 3.12.3

Repetitive prizesGame is entertaining, but tired of getting the same slotocards over and over again when there is so many that I don’t have.Version: 6.8.1

Slotomania. Shiny tree rewardsThree times now i have been awarded a large payout and as soon as i start to play a game all those rewarded points disappear. What is happening?t This is not a review but I cant see any other way to contact you. Yesterday i decided to break the piggy bank. The first time i tried to it didnt go thru, and try again. I did this, and successfully. Then i went to my bank acct and found i was charged twice for the interaction. This makes me furious, and i cant find any way to contact you. Will you read this ? And respond. Please. Joan thompson.Version: 6.62.7

No have funJe n’ai plus de fun à jouer à Slotomania. Les défis journalier sont infaisable. Vous demandez de jouer exemple 100 milliard quand j’en ai 20 c’est ridicule. Vous demandez 24 ingrédients à part en acheter c’est impossible de trouver 24 ingrédients vous en donner pas. Je suis tanné..Version: 3.21.1

Daily dash disappointmentOn my daily dash I was to collect 24 cards. I collected half the amount if not more and I’m still at zero. Spent a billion coins highest bet only 6 million and lost it all. This game is getting worse so dissatisfied now. I just got a billion coins bet 10 million now have 600 million where did the 400 million go??? Never buying coins again!!!!!.Version: 3.11.2

Not enough play time with the amount$ the coins areI spend a lot of money in coin purchase and I don’t get much playing time. Sucks the coins up fast. Greedy.Version: 6.8.3

No sound :(Would be 5 stars... but... no sound... IPhone 6 and I tried to enable and disable sound on the app and in the settings....Version: 2.64.2

Slot maniaPassing the time away.Version: 6.63.12

BuddyBest game ever.Version: 6.63.0

HiTsipora motola levy will be missed Amen My mom and I enjoyed playing the game.Version: 6.63.0

Big dashI win but you dont give me my win why?.Version: 6.63.0

Crash cityWhy? Can’t one enjoy playing without all the crashes. I for sure will rate you later today when I have a better idea of how many stars I can give you. It will all depend on how many times you crash out on me whether it be collecting free coins, # of times you crash in a game or how many times you crash on bonus or free spins in any given game. Hopefully it will be a 5 star day or better. Seems like I have no choice but to live with ALL OF SLOTOMANIA UPS & downs, crash after crash or LEAVE SLOTOMANIA all together. There is just no means of meeting 1/2 way. Even free coins, bonuses can not be had without going through the whole process from the beginning & starting . Would love to give you 5+ stars & more if only you would stop crashing . Please look into this, as I really do not want to call support for help multiple times in a day & unfortunately I will if need be. Am so tired & fed up re-starting every free spins, collecting free coins, playing a game for 2, 3 , 3......or who knows how many times in 1 game. Is customer help support available 24 hours? I tried to got my points and or play to no avail. Now looking at 45 minutes and IF I got 4 spins in before crashing, I’d be surprised. Please help me!! Funny NOT. For some reason, the crashes, shutdowns are still happening. Was collecting free coins, free spins etc.. for a few days to see if YOUR updates & fixes would be resolved. It’s crashing before free coins can be collected. Start again. Play a few spins on 1 game only. Crash. Start again Another few spins BONUS comes up. Crashes again. Start again. Spin, spin down you go. CRASH!! Back to start. Monopoly would be just as much fun, at least I could stay in JAIL! Sorry, my friends, will find something else to PLAY that is not forever shutting down. Goodnight 💤💤💤💤hope this finds you are all well. Stay safe &be happy!!.Version: 6.63.0

Holy cow the amount of pop upsLike the game is good but chill with the constant pop ups! Makes me not want to play anything because im CONSTANTLY being interrupted with random stuff like seriously its not okay.Version: 6.62.7

DAwesome game. Strange behavior at times , regarding payouts but still addictive..Version: 6.62.7

Aggravating updates!This is a fun game, very fair with the payouts, and lots of side games for variety. With every update I can’t log in. I have to delete the game and reload. This will get old fast and I can see the day I won’t bother downloading..Version: 6.62.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.63.12


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