The Roku App (Official) Customer Service

The Roku App (Official) Positive Reviews

Best Handy App... Here’s why (Read All)Honestly, I love this app because it’s greatly convenient!!! Probably one of THE MOST convenient and simple apps for free. Like another reviewer said instead of searching for the remote as long as you have your phone (which is most likely all the time) you’re good. As a wheelchair bound disabled person, some people in my home can leave the remote in places I can’t really reach so that’s were this app come in handy, and really in this household the remote generally has the tendency to disappear. So if you have a remote that has hidden legs and likes to go into hiding then the app is great. On a funny and more truthful note, I originally got the app because my sister and I weren’t getting along at the time and she knows every morning I use the tv. For some reason the next morning I couldn’t find the remote and had a gut feeling she hid it on purpose so that I had no choice but to talk and ask her where it was (in which she probably still wouldn’t have helped to be petty). To avoid needing her help, I downloaded the app and she looked confused and shocked like “😳”. I felt like victory with my phone remote 😎😂. I definitely take back what I said about people who used this app were being lazy but it comes in handy for more than not wanting to get up!!!.YaslivinglifeVersion: 7.2.0

Frustrating at times. Even after update still doesn’t work.Biggest problem I have is that me nor my wife can connect to both of our TVs to access the remote in the app. I am connected to WiFi and it’s full signal in the living room and in the bedroom. My wife was having troubles a month ago for about 2 1/2 weeks and then it worked for me no problem. However about 4-5 days ago I can’t connect at all. I have WiFi connected to my phone and both TVs and the app is updated however the issue still persists. It’s a bit frustrating guess I will just go ahead an buy 2 new Roku remotes due to the app inconsistency we have had. I will say that when it’s worked for me, it was an amazing app however its not always easy to keep track of a physical remote when you have 2 kids that love to grab it a hide it, forget where they put it or it gets lost. So that’s why the app is always my go to to be able to quickly get the tv on without the 30 mins to all day search. Maybe others have had no issues like I’m having or maybe they have. Anyways 4 stars for the times everything worked however it pretty much useless when it refuses to connect..KG U-Haul CSSVersion: 7.8.2

Remote Control ConnectionI swear I am never this guy to write reviews and complain about products. And I actually really appreciate all that something like this exists because some remotes these days have a ton of different batteries and they are always dying on you or not responding. I only put one star to get some attention because I think that there is one thing that everyone who uses their iPhone as the remote for their Roku tv (which I think you would be surprised at how many people do) has issues with is getting the Bluetooth to connect more rapidly. I know this probably comes off douchey but I really appreciate Roku. I only give this review because I like the product and I want to enhance it and make it better. It seems like, and this is not every time mind you, I spend a good 2-3 minutes trying a bunch of weird techniques and it’s not ideal. Ideally I would tap on the app, it would open, and have an option or setting to always make it so each time I open the app it automatically goes directly to the remote every time. Again, thank you Roku for all the progress this far and I appreciate your time. Thanks..13Mandrew97Version: 8.4.2

Remote with benefitsI have an older remote that doesn’t have a mute button and doesn’t have an option to listen on headphones. This app is a favorite of mine since I now have both of those features available to me. Like everyone else, I lose the remote from time to time and don’t have the motivation to spend 5-10 minutes looking for it, so when that happens I just pull out my phone and turn on the tv and start streaming. Before you let others know about the app, be sure you lay down some good pranks that’ll make them think that their tv has been overtaken by supernatural beings. You know how hard it is to type with ⬆️⬇️⬅️➡️? No need for that, type from your phone and get to your shows sooner. Ever want to convince someone that there’s something better to watch but don’t have the remote? Now you do, with access to everything. I could keep typing about how awesome this is but I need to go watch something. Only bad experience: doesn’t always connect to the tv quickly and I sometimes have to try twice..A serious casual gamerVersion: 8.7.0

Great App, works perfectly.There’s one thing that must be said about Roku, and that’s that I feel like this app was made because they knew that their remotes would die very quickly. By that I mean, 6 months into having my tv, the batteries inside the remote actually corroded and ate away the battery contacts inside. I cleaned the inside and replaced the batteries only for it to happen again 4 months later. I was using Kirkland signature batteries the second time. After the third time of cleaning out the remote I noticed certain buttons stopped working consistently, and eventually I had to switch to using the app. The app itself is very useful though, I can do more on it that I could with the original remote. I love that I can just open the app on my phone and not worry about looking for the remote that fell behind my bed in my sleep again. However I have one complaint about the app itself, it doesn’t have a widget. I would absolutely love if I could put a widget on my home screen with 3 buttons, power on most recently used tv, open the remote buttons, and volume up + down. If this feature was added, I would gladly change my review to 5 stars..Annabelle 😱Version: 7.8.2

This remote has no mute button/option18 December 2023 We cut the cord with Comcast because it was ridiculously expensive, too many unwanted junk channels, and too many ads. With Roku every decent app is an additional charge if you don't want ads (which adds up very quickly) so you aren't really saving any money... and you lose your high-speed Internet. We just found out that apparently it is possible too run your iPad or iPhone through the Roku which means you should be able to use the Brave app already on your Apple device and view it on your tv. Still no mute button on this Roku app, but Brave would improve the quality of our viewing experience greatly. Still exploring that option. Might need to buy a HomePod??? 16 October 2023. They ask for a review within an hour of setup, that provoked a one star rating. I'm sure my first impressions will improve. I know people who love their Roku. However, if things don't improve within a week we're going back to cable. What I've seen so far is movies and miscellaneous garbage fiction, I have no interest in either. Neither does anyone else in the family who will be stuck with this thing I advocated for long and hard..^^WeWatch^^Version: 9.10.0

Wonderful idea, glitchy executionI have Roku on both of my TV’s, one with a plug in and one with it built into the tv. Having two extra remotes is definitely a challenge at times because I am notorious for taking them on walks or losing them. Friends told me about the Roku app and I LOVE the convenience of it, especially when I can’t find my remote. I will say however, even with both TV’s and Roku mechanisms turned on, my app continuously has a hard time “waking the devices” even though they are on and connected. I have tried deleting and reinstalling the app, I have closed out and restarted, even restarting the TVs when it happens. There is truly no rhyme or reason (I’ve done lots of troubleshooting) and sometimes it works just fine with no problems! It’s very very frustrating and I wish I could figure out why this happens so frequently. All in all, minus the connectivity issues, the app is very navigable and is has a simple and easy interface. The set up is also quite easy and can definitely be used by all ages! I will continue to use my app but hope that this soon gets updated! :).MOLLY-WOODVersion: 9.3.1

Life ChangingThis application changed my life! I was watching an incredible live sports event and paused my ROKU device with the physical remote; as I needed to make an emergent visit to the idea factory. When I returned from my sojourn it was discovered, to my great dismay, that the batteries of my physical ROKU remote had lost their electric vigor. I had no remedy to the electric impotence. Due to my ongoing pursuit of living my best socially-conscious life, and compounded by the hour at which this event of electrical discharge occurred, I could not travel to acquire new disposable AAA electrical-charge storage devices (because I care about this planet Jennifer). I found myself in a profound distress, desiring knowledge of the sporting event result, while simultaneously having no way to resolve this prescient urge. I then considered my options: 1. Postpone knowledge of sporting event result. 2. Find a way to play the sporting event. I chose the road not traveled (option number two) not unlike Robert Frost. I travelled down the road not taken. I installed the ROKU app. I watched my sporting event. I am living my best life..Mackavelli187Version: 8.7.3

Very useful overall, still issuesApp is super, super useful don’t get me wrong when it’s able to connect properly. I’m definitely the type to lose my remote every five seconds and opt rather to use this app. That being said I have one specific device that it will, no matter doing every troubleshooting step sometimes just not connect, or recognize the device. Everyday multiple times a day I have to completely delete app and redownload for it to recognize the roku TV i have, just think it’s super irritating and wish there was a way to reset the app recognition bcs it’s simply just the apps issue. I connect to my IP I turn on the tv and it just says to wake up the device and i press that and wait forever and it never works says it can’t connect every time until I redownload as I see it a rest and then it magically appears but it never last long. My other tv that is a roku extension just randomly the remote will stop working and I’ll have to unplug it to reset again, just wish there was better easier more straightforward solution for this..KaeeeeleeeeennnnVersion: 9.7.0

Best appBest app for someone that is visually impaired because I can browse the channels and I can also use voice search so I love that idea and I have no issues whatsoever? I love the contact here on the Roku channel but I would love to see more genres added I am a huge horror movie fan so maybe add some movies and more channels for free here on the Roku channel I love the 70s horror grind house exploitation films but I love other shows and movies here I would love to see more documentaries and I would love to see some shock Demetris and Mondo flicks! And I’m also a fan of underground horror movies I would also love to have that added to here on the Roku channel so I would say keep adding more contact and keep going and also maybe add some movies and TV shows that can be narrated for people with visual impairments! I have a love for horror movies and classic movies too such as a Turner Classics but I also love Shakira mantras and I would love to see more news channels added here on the Roku channel so keep updating and keep adding more channels and keep growing.Joedejong.mister horror?Version: 8.1.0

I am experiencing issues. But still the best.Version 8.1.0.6 has caused the app to crash when clicking on the device select screen. This may be due to my phone also being enrolled in the iPhone beta updates. Both updates ( iOS and app) happened at around the same time. I have since removed the phone from being enrolled in beta and reverted iOS to its non beta version. However the crash still exists. I have followed normal troubleshooting of removing and installing the app, rebooting, etc. This has given me the opportunity to check out the other Roku apps. While those other apps are at least able to let me hobble along and use the system, I hate that they have ads. I stand by that this app is the better of all the other apps. I just hope that this crash is a known issue and will get fixed in the next version. Update: I have updated to 8.1.1 and the issue has been resolved. I can finally get rid of the horrible competition. Thank you..SuperheroesdadVersion: 8.1.1

Great app when it decides to workI mainly use this for when I lose my physical remote or private listening when I want to watch TV, but not wake up housemates. It seems quite frequently it has stopped connecting to my TV saying that my TV may be in “eco mode” and asks me to “wake it up.” My TV is never in “eco mode” and I’m usually in the middle of a show when this happens. The only way I’ve figured out how to get it to recognize my TV again is to completely unplug my TV for about 20 seconds and plug it back in to completely reboot it. Then it usually works, but will often disconnect during the same watching session. It’s very random, too. Sometimes I can go a whole day without this problem. Sometimes I give up and just watch stuff from my phone because I can’t get it to private listen for more than 5 minutes. I have a strong WiFi connection and my bed where I try to private listen from isn’t far from my Roku TV. I don’t think I’ve ever reviewed an app before, but this needs to be fixed. I’ve looked at reviews from a year (and longer) ago complaining of the exact same issue. PLEASE GET THIS FIXED, roku developers!.CerealkelrVersion: 6.0.13

WhyWhen have this app start charging ?? One month it charges me $2.99 && another month it charged me $5.34 . Not sure why it’s charging me but I rather not download an remote app that I would have to pay for . Rather not do && the fact that it’s charging my card that I see no records of on Roku that I filled or even made a purchase on the app is ridiculous. Yes it was a great app before it start charging me. The fact this app still charging me but I have NO ACCOUNT with them but yet they charging my card (unauthorized) . I’ve contact my card company && they told me to contact Roku && haven’t seen where I could contact nor email them or even a toll- free number . This is sad you have people hacking your card just from downloading an app . Never again . Today this app is still trying to charge me the fact I’ve tried to reach out to Roku they still won’t or haven’t solve my problem there’s no number to contact them very unprofessional. Where is the on chat agent.JackieforesttVersion: 8.0.4

Not Roku’s faultLike MANY others here and on website, my phone keeps disconnecting during private listening. No one could figure it out… except my kid. Notice that your phone is disconnected from the device when this happens (the dot beside the device name goes gray instead of green). Most routers have two channels. Devices can switch seamlessly between them to give you the best service (think your phone switching cell towers). Problem is, unless the Roku device and your phone are on the same channel, they won’t talk. You have to be a wizard and separate the channels and force every device in your house to only communicate on one of the channels then make sure every Roku device AND your phone are assigned to the same channel. Roku could design devices to connect to your phone with Bluetooth but then you couldn’t connect wireless headphones. You can get a Roku remote that uses wired headphones. Would like to see the Roku devices be able to connect via Bluetooth to headphones but that has nothing to do with the app..FlybabyaprilVersion: 9.9.1

Just another review….I know, I know. People who say “I don’t usually do this but I had to write a review because it’s so fantabulous” (Fantastic + Fabulous) are slightly annoying. Having said that, I don’t usually do this but…. ROKU is awesome. Not only can you watch free shows but they also group all of your favorite streaming services in one place. My most favorite thing about ROKU is the app on my iPhone! Both my teenage son and my husband and I have ROKU TV’s in our bedrooms and when I get up in the morning and I’m sitting in the living room drinking my tea, the tvs sound so loud. So I just pull out my phone, go to the app and connect to each TV, from there I can turn it down or turn it off if I want to. And sure, I could easily get up and go turn them down myself and believe me, before ROKU, I have. It is just super convenient and with todays hectic GO GO GO lifestyle, convenience is everything! ….This message may self destruct in 10… 9….8….😸.AffluentHydraVersion: 9.7.0

Roku channel TV bugsHello, have something to report, Roku channel crashes on the streaming stick after a few minutes of a movie, do not believe me, launch some thing and then wait a few minutes, your Channel will just stop working, and go all the way back to the menu where he would select your channel, it is very annoying, I hope this can be fixed in the next update on the streaming stick and, the following work just fine, main site, Apple app. These are solid, but the TV side needs to be tweaked just a little. I remember being able to watch a full movie on the thing, please fix it when you can thank you very much. Any update, I figured out something, this is all fine if you connect it all into the TV, but if you put it into the power stick I mean the plug, it goes back and does that thing I described. So I think this just might be my fault. :-) Anyway, sorry for wasting your time. Frown.Z. BrownVersion: 8.2.0

Can’t prevent phone from auto lock?One glaring omission from this app is that there is no option to prevent the screen from auto-locking. That seems like such an oversight of something so essential in a remote app. Imagine you have a physical remote that sleeps and may or may not reload when you want to use it. Behold Roku app. Turning off auto-lock for the entire device just to keep the remote open is really a bad and unsafe alternative. Unfortunately with all the great features this app provides (especially the swipe controls and keyboard) this app becomes completely useless because eventually you will find yourself taking the path of least resistance and just reach for the physical remote. Please please add an auto-lock prevention option. IOS has this capability and from experience it’s relatively minimal effort to implement this functionality. Also Roku doesn’t seem to have an email to suggest missing features, so I’m going to be pessimistic here and assume Roku probably won’t read this and this app will never get this option. I so hope I’m wrong because I really want to use this app 🖖..Nicknames_r_stupidVersion: 4.2.3

Why I love this appI love this app because I don’t have to move when I wake up lookin for my control I just grab my phone and there is my control then I find it when I’m awake and I love not having to move out of my bed it’s like having your tv on your phone and don’t start me on that I can watch my. MY tv in my phone I just feel like my tv is in my pocket or in my purse at any time I need it and I feel important for having my tv in my pocket/purse. I just love the quality no hacking no lagging no need of standing up in the mornings anymore and I love how I just can do whatever in this app involving my tv and don’t start me on the tv the tv is the best quality ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER Athens best one EVER I don’t know what can be best than this it just needs to not stop being itself don’t change anything to that tv or ima return all the TVs I bought of you because their perfect just like they are that’s my review 5⭐️⭐️⭐️⭐️⭐️rating ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER there that’s my best review..Best tv and everything is goodVersion: 6.1.4

How helpful this remote isEver since my remote control stopped working I decided to find a remote for ROKU I have tried many apps and I found this one when I first downloaded this app it helped me control my tv and worked better then my old remote and the app is on my phone so it is more easy to use it 🤯 I used this app about every single day and this is my first review and because I wanted to write one because this app helps people who has a ROKU tv and who lost/broken there remotes and is shows a lot of things you can do and show as your channels and speaker you can communicate with for your tv and is ADD FREE 🤟🏾🤟🏾 this app helps me when I lose or have broken my remote other apps I have downloaded for my tv do not work and barely uses and mostly shows adds this app doesn’t do any of those things and it take its on responsibility to tell you step by step and you can now get used to it.Kamiley rozier💋Version: 8.10.0

Finally you don’t have to payWhen I first got those other scam apps that you had to pay for everything like I mean everything it made me so frustrated that I deleted it so I decided to find another one and I found the official it was so good you don’t have to pay for anything I just loved this app so much it’s so useful and I am having some problems but I will explain it later what this app has it has channels and a touch pad and I love so much because it’s so much easier to use so helpful and there’s NO ADS and I love because adds are so annoying snd get in the way most of the time Now the problem I’m having but it’s pretty small Uh when I use the touch pad sometimes it sends me to a random link on safari and it’s so annoying so I hope you guys can fix it because it’s really annoying sometimes and also the volume button sometimes doesn’t work and it freezes and kicks me out which I hate so much but that’s all and I love this I suggest you get this!.Poieh123Version: 8.8.2

Convenient BUT -Super convenient app if you’ve lost your remote or are feeling lazy, however, i’m not certain if it’s the app or my wifi, (noting that my wifi doesn’t do this with ANY other app) but it causes some issues. If my wifi is on when i try to open the app, it won’t work. I have to disconnect wifi, use data, open app, then connect to wifi. & then, it’s a game of tag. It’ll connect to my device, but then my wifi disappears, and it takes about a minute to get it back on. Not a big deal, i’m just usually using it to entertain my toddlers when they’re already screaming. When i do have wifi, it won’t connect to the device, and vice versa. I have to reconnect my wifi every 2 seconds using it. I’ll be in the middle of scrolling through shows and wifi disappears. Reconnect. Then have to reconnect device. Start scrolling again, and wifi disappears. Like i said, i’m not certain if it’s the app or my wifi, but no other app causes this issue, including another Roku remote. (i like this one’s set up better).Lil j shootzVersion: 9.1.0

Very Convenient When you Misplace the RemoteI was very excited when I found out Roku made an app for the iPhone. My remote is often knocked over by the cats and lands under my wheelchair which makes it hard to find. Or when I misplace the remote which is why I wrote this review since I couldn’t find it and the rate screen popped up. Lol I find it especially simple to use and though I only have one Roku still hooked up it always finds the right one. I’ve had my Roku for several years and was wondering if the app would work. The app works just fine on my iPhone 5. Plus it looks exactly like my remote the one without the channel buttons. If it is possible to change the skins I do not know I haven’t searched it out. I read one reviewer mention it often can’t find their connection that has happened only once I just restarted the app and it was fine. This is one of my most useful and helpful apps I have on my phone!.MystiquekittyVersion: 4.2.1

Very good but TAKE THE 17+ RATING OFF!!!!!I used to use this app literally every day because the remote was so useful! My roku tv at home is so finicky. It has a sweet spot that is hard to find and I have a shaky hand so it is also hard to keep consistent. But when I found this app it was a game changer. You don’t even have to aim the remote with this app. Private listening is also very useful. I like to have my tv loud, so late at night when I don’t want to disturb my parents watching tv, I can just turn on private listening and listen through my headphones. But with the latest update they added a 17+ rating. Which is super annoying. My mom has a restriction on my phone to where I can’t download 17+ apps. So thanks Apple. Now I have to have an app that is super bobo and doesn’t even have private listening. And btw, this app doesn’t have ads. LITERALLY EVERY OTHER APP ON THE APP STORE THAT IS A ROKU REMOTE HAS ADS. So not only is it super bobo, has no private listening, IT ALSO HAS ADS. Apple make this app 12+ or whatever it was before again!!!.Jacee dVersion: 6.0.13

More disconnections with newer iPhone/updates? [Dec. 2023]A member of my household has an iPhone 14 Pro Max and the remote would often (almost constantly) disconnect for her once she left the app; however, my iPhone XS Max would remain stable no matter how long I left the Roku app in the background. I could leave my home (and my range of WiFi) and come back and it would reconnect seamlessly. I recently got an iPhone 15 Pro Max and I’m now having the same issue — I leave the app or sleep my screen and I am disconnected. I’m still toting my XS Max around and it worked perfectly *until* I updated (I had historically been behind on some updates because I was constantly pushing my memory budget). I’m very reliant on the app to operate my Roku TV and I love love love being able to compensate for the physical remote with the app remote. I hope a future update remedies this (I will update my star rating when it rolls around)! I couldn’t bring myself to 1/5 stars for this bug but it is a huge undercut to the experience..Strong NicknameVersion: 9.10.1

Love the app!I love the app it’s amazing! But there are lots of set backs that make this not work properly, one is that the remote almost never connects to my tv. It could be the tvs fault but the app also has problems with other tvs and Rokus. Second, I have to click the buttons on the remote multiple times for it to work and it has a super late start so if I press back once, doesn’t work press it again seems like it doesn’t work but then I press it again and it goes 2 times making this harder than it needs to be. Also depending on the tv or Roku it doesn’t have some of the controls for me like the power button is gone on a tv and it’s there on another, I feel like it should stay the same. Those are all the problems but it has some great features like if you’re connected to a tv you can choose channels and there’s a way to type so you don’t have to manually type with the remote buttons. Sorry for bad talking your app it’s great but those things could be fixed hopefully.The sleepy cat lolVersion: 8.10.0

Can be very frustrating at timesThe app is a great alternative to using the remote, especially if you are someone like me who looses it every 5 seconds. I have the app on a setting to where i can turn my tv on through the app. A lot of the times the remote is not connected so it doesn’t turn on my tv. The main reason I have this app is to listen to the tv with my headphones. A lot of the times it gives me problems and it doesn’t always connect to my headphones or it will connect for a little while and then start glitching later. This app has a lot of problems and its so annoying when I turn on my tv expecting to use my phone and its not connected. I don’t understand why its not connected when i have an internet connection. And also when the app starts glitching is causes my tv to glitch and turn off. And sometimes my tv doesn’t work unless i get up and unplug it and plug it back up again. As i said before, this is a good app and is very convenient, but at the same time it can still use a lot of work in the meantime..Tiffany002Version: 6.0.5

Great Replacement for my Broken Remote!My Roku tv remote quit working for some reason and I was not able to get it to work again. I came across this app and I have not have any issues so far. It connected to my tv the first time I tried, it is a simple, straight-forward, remote that does everything that the original remote did plus so much more. This app has so many new and exciting features that I have not had time to use this far but I certainly plan to implement. The thing I really appreciate about this app is the fact that it’s free, and there are NO ADS! Or I have not run across any aggravating interruptive ads to sit through just to change the channel or look at the guide. Actually, I like this app way more than the original remote that came with my tv. So, “Kudos” to the developers of this app for making it feature rich, ad-free, and offering it for free!.Luv'nmyTnlife69Version: 9.9.0

USED to be greatI used to love this app. I mainly used it for the Private listening feature. I would use it all the time with Jabra wireless earbuds to watch movies and would have no problem. However, within the last month , when I connect to watch tv via Private Listening … the sound cuts out. It screeches and drops connectivity. I can’t go five minutes without the sound dropping and when I touch the Private Listening headphone icon to switch it back to tv sound …nothing happens. I tried it with a pair of Bose wireless earbuds and it does the same thing. No problem with the Bluetooth because I can listen to music on my phone via either pair of earbuds with no connectivity issues at all. App will show an error “Your Roku is not online proceed without connection ?” … while I’m literally watching the tv. No streaming issues. I finally tried a pair of wired earbuds …and it worked with no problem. Major issues with Private listening when connected to Bluetooth headphones. Please Fix !.O.ReddVersion: 8.2.0

Powering Off Roku TV Form BathroomSo we have a Roku tv in our living room, that it seems my parents can’t physically turn off before heading to bed. So every time I wake up to go use the bathroom I can see it’s still on form the hallway leading to the living room. So instead of walking; half asleep into the living room with only a shirt and undergarments on I can now just use the app and turn the TV off form way in the back of the house. It also has a great use! If it’s way to loud I can also use my phone and turn the volume down without them knowing. They can still hear it; they just seem to like it loud. I wouldn’t mind it but seeing as I can hear it at the other end of the house, it needs to be turned down. It also has a great feature to where I can hook headphones up to my phone and hear privately form the TV without disturbing others. It’s a great app for a great TV..Lexi_Pink00Version: 8.0.1

BEST ROKU APP!!!I have downloaded several of these ROKU apps and none even compare to this one!! The layout is so easy and sleek. You can also put this app on your phone or your tablet and they work great! When you’re looking for a show/movie you can speak into it AND can listen they your phone or connect your headphones to your phones (Bluetooth or whatever) and listen to your movies/shows once you switch to one of your other channels like if you have HBOMax or Netflix etc. That’s the only thing about this app I wish they’d make a bit better Wish they’d fix it where we could listen through our headphones even when just hooked up to our cable but regardless I am so grateful for this app bcz i am able to download it on all our Devices and my kids are always losing the actual Remote lol!! Thank you to the amazing people that created this App!!!.Stacey_S1975Version: 8.6.1

Family Remote(ROKU)Good morning here is my review This app is literally the best when my sister can’t find Our remote to our TV I say calm down because there’s no need to panic because I have the app right here on my iPhone and almost like everybody in my family does and will use it like a lot and can’t find a remote the only reason why I did A review was because I want to help support this app because because I really enjoy paying for movies and watching them even more they have Netflix ,sling hulu,vudu, and more and here is some advice when you go to sleep at night time are you Gotta do is press the pause button and when you wake up in the morning it’s showing pictures of the new movies that’s about to come out like for example big Brother Doctor Who she’s Gotta have it or more or more classic movies so I hope you like it I tried my best my very best have the very best day goodbye...😀😄😁.JANIYA OLIVER😍😍Version: 6.0.13

THIS ISNT TINDER U FOOLS***edit*** I went into the settings to switch my Roku and I saw the option to switch it back to how I liked it, and here I accidentally selected ‘swipe’ mode instead of ‘traditional’ mode weeks ago without realizing :/ I’m a clown :/ I’m sorry roku I love you, baby GET THE NEW VERSION OF THIS OUT OF HERE!!!! Why do you have to swipe your finger to scroll up, down, and across???? When you’re trying to find something to watch or know what show you want it literally takes fifty years to get to it because of how much fingering swiping you have to do. I want the one where you just have to press the button. Every time I try to swipe it it accidentally presses the buttons instead and I have to hit the back button a million times just to find what show I want. This is the dumbest thing I have ever seen. How do I switch back? Again, this is the dumbest update I have witnessed in my entire life..SnapchatGetUrHeadInTheGameVersion: 6.0.11

Helpful app with nice featuresHaving trouble finding your physical remote? No worries (as long as you know where your phone is)! The app works just like the physical remote. I’ve been using it for months now and love it. The controls are easy to navigate and has been a great thing if I’m in the other room and don’t have the remote nearby (in case I want to turn the music channels from a distance). One feature I love is the “private listening” one. This allows you to listen to the tv audio (only for streaming though) through your phone speakers or Bluetooth headset, if paired. This is great if you wake up overnight and don’t want to disturb or are trying to listen to something from the other room (I use this while washing dishes and listening to the news). Overall, it’s easy to use and has great features. Highly recommend..SliderbVersion: 8.7.0

Bluetooth flakey / loss of device connectionI’ve been using the Roku app for about 2 months. All of the basic functions work which is great. My issue with the app is the Bluetooth functionality and the overalls app connection. The app seems to work for a time, or can work longer some days, but the app often will randomly drop signal for the headphones, lose my Roku sound bar and freeze up. I have to restart the phone, the headphones and the sound bar to get it to work again. A retry / reconnect on the sound bar never re-finds the sound bar. The aftermath of the app freeze on the phone and it’s connection with the Bluetooth headphones is what demands a phone reboot. I love the idea of the app and the potential. When it works, I love the functionality and option the listen and control our tv discretely as my wife is a night nurse with an opposite sleep schedule. I’d gladly do 5 stars if it wasn’t for all the disconnects resulting in hardware/software freezes..Bryan.cfiiVersion: 8.2.0

Note To App DevelopersTheoretically, a brilliant app. The reality of it is that this app in the year+ that I’ve been using it has upgraded many times, each time seeming to get more and more glitchy...and not really adding anything of great positive change to the app. I’m at the point now where about half the time neither ios device I use is able to connect to my Roku tv and almost always at least one is unable to connect. Yes. I know about unplugging the tv for a few minutes to reset it but it’s rather annoying when I’ve just prepared a meal and I’m sitting down to watch something and have to wait an extra 5 minutes while my food gets cold for the connection to reset. So here’s the message I’d send to the developers: The app, while the other features are cool, is designed to be A REMOTE. If it can’t even be used as a remote then YOU ARE FAILING AS DEVELOPERS OF THIS APP. Forget the extra nonsense until you take care of these bugs preventing us from connecting the remotes to our roku tvs. Thank you..BlueTurdsInWinterVersion: 7.2.0

Volume Controls PleaseYou have my consent to switch this to 5 star when the app isn’t as useless as Apple’s limited supply of emoji’s and filters to my knowledge based on my current available options. Currently Apple doesn’t have Dolphin filter, nor it has as many fish as the ocean has shown before, nor does it have Pokemon, let alone the manatee’s they casually leave behind while Google Earth hides both the Great Coral Barrier Reef that for all I know is now a MEDIOCRE at best, while the Texas sized treasure recycling island sits idle by creating Trashnadoes for baby Nemo’s and newborn Dory’s that got lost like orphans. Thanks Niantic’s Dad, tell your wife Yahoo I said hello while BINGe-ing some average TVA blockbuster GameStop AMC tactical Nokia. Again, please feel free to change from 1 star to 5 star when the elitest of the elite smart phones (iPhone 13Pro best guess estimate) can actually use its volume options. Chit Chatting without a ChatGPT algorithm ;) Oh yeah, your normal remotes like to break up, reporting bugs Manny News 🗞️ 📰🚨.MemyselfandiaremanuelVersion: 9.7.0

Great app - can now use Headset!I purchased the Roku TV last year. I wanted to use a Bluetooth headset and was told by BestBuy that the TV was not compatible with Bluetooth. Through the magic of the internet I found this App. Sure enough it has a headset button on it. I connected my Bluetooth headset to work on my iPhone then pressed the Headset button on this app. Voila works like a charm! By the way BestBuy tried to sell me a corded headset for $269. This app saved me over $300. Thank you! Also the rewind/fast-forward setting works better through this app than the actual remote that came with the TV. This app is awesome and very easy to operate!!.S HoustonVersion: 6.1.5

I’m calling an exterminatorThis app is so buggy you’re going to need to call an exterminator. I swear to god. This is the last time I download this crap, I’m going to start using 3rd party, untrustworthy developers because they do it better and I don’t have to swear at my tv every time I want to use it. Your app is bad and you should feel bad.Darklab83Version: 8.11.0

Works sometimes.Only works maybe a quarter the time. Works great when it does.....but takes forever to connect/reconnect..Olse215Version: 6.0.5

Consistently disconnect from my deviceAt least 1-2/week the app is disconnected from my tv and I click connect and it won’t work. Have to delete and redownload app.. annoying.Valleygal83Version: 9.10.1

Good appThis app is very good I used for all sorts of things for porn xvideos and brazzers.com and hentai haven and that hentai and yeah it’s a very good app.Nick dickelyVersion: 8.2.0

Great appKeep it’s up.Freedom 👍Version: 10.0.2

LostI lost my ruku remote so I tried a app and it told me to pay a lot of money but I tried this app it is amazing When I can't find the remote I can just use this app.Only.the.best.Version: 10.0.2

TyYou help me a lot thank you but all in all it’s a very good app.Most fun game in the worldVersion: 10.0.2

Best remote app I’ve usedGenuinely speaking I haven’t used a remote app this good it gives you the ability to do so much great app.Khrystyan WaltersVersion: 10.0.1

FrançaisLa plupart des films ne sont pas traduit en français c’est tte difficile pour moi de regarder des films sur ROKU.ZhdhgjxzVersion: 10.0.2

Bring back on/offCan you please bring back the on/off button on the remote. Thank you..Ej125566Version: 10.0.1

Great appAwesome app! About a year ago it would drain my phones battery and would lock up but was still functional. Now it seems to be perfect and no more battery issue and the features actually “work” unlike a lot of apps..Kinger6621Version: 10.0.1

Fun and free to uses.It is free and very simple to use and you can use it to open apps faster and very easy to connect to your TV..🤬🤬🤬🤬I hate RobloxVersion: 10.0.1

CoolI get to watch geometry dash.♐️♋️♌️♑️☪️Version: 10.0.1

Private Listening still an issueI have been using the app for years but every time I try to use the private listening it stops playing the sound during my shows..Roxanne B13Version: 10.0.0

Responsive to user needsAn app to really on with current updates and user friendly. Great information architecture of the app..UXUidesignVersion: 10.0.0

4 1/2It’s really good you just should have a little bit more so you can watch it on your phone too.Sneaky sneaky LinkVersion: 10.0.0

Roku AppThe remote is so cool to use. It is so efficient. Thank you Roku.Jules7758Version: 9.10.1

Sometimes it doesn’t connect to the tvSometimes it doesn’t connect and asks to check if the tv is connected to the wifi or ti the power outlet. I have close the app and reopen it in order to connect again.Doldoldol8569Version: 9.10.1

OkayVery Slow but productive.ThebootyguyVersion: 9.10.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 10.1.1

The Roku App (Official) Negative Reviews

Good features, but frequently disconnects from devices and becomes non-responsiveI would have given this app a far better review — it has many very useful features for an app like this — but the one I use the most, "headphone mode", very frequently does not work correctly. It will more often than mot work for an entire move/episode of a show, but whenever the program ends, it will almost invariably stop working. Switching back to the Roku app will yield only a completely non-responsive remote screen. All other components of the app will be nonfunctional in this state, too. Force-quitting the app and restarting it will *sometimes* fix the issue; more often than not, though, it won't, because the app says it can't find the device it was literally just connected to. This leaves the TV/streaming stick without audio as well, and trying to quit whatever app I am using with the physical Roku remote will result in a black screen, and apparently freezing the system. As Roku is a closed platform, debugging/diagnostic tools are not available, so this necessitates a TV/stick reboot. Obviously, this is not desirable behavior. In fact, it is annoying enough that I actually wrote an app review: as a beta tester for many, many products, I usually don't, because I can privately submit a bug report. Unfortunately, this is not so with Roku; I applied to their beta program eons ago with no response, leaving me no choice but to make this public..JroseffVersion: 10.0.1

Recent changes broke itYup new iPhone 14 and app was losing audio connection but at least it would reconnect but now just crashed and restarted phone and Roku app sits on splash page and no spinning graphic. Removed and reinstall now. Now I get the new user hints….AGAIN. down to 1 star now as it’s annoying. I use this app mostly to listen late at night using the headphone connected to phone. Used to be 5 stars until it broke. But a short while ago (couple months maybe) it crashed while using it. Couldn’t hear anything on headphones or TV. The TV started playing one I hard stopped the app. Tried going back to app and it would sit at the splash screen for many minutes and never load. Resorted to remove/delete the app and reinstall it. But just happened again so now reinstalling again. Last update said it fixed private listening crash. I tried it last night. I lost the connection and it started playing over the TV this time I was able to get it reconnected and worked again. Went to open app tonight after work and NADA, only thin was splash screen with roku logo tried to wait and it didn’t seem to ever get past that. Deleted YET AGAIN, FROM PHONE, and will be downloading again after I post this review and hope it works. AND BACK AGAIN DELETE AND RE INSTALL. it crashed a couple times and I had to force close the app. And it restarted and worked crashed few mins later and now same. splash screen, no spinning graphic and never starts..MikeScott8Version: 9.4.0

Used to love RokuBut they’ve been pretty disappointing recently. My current issue is trying to figure out how to cancel subscriptions, and being unable to get into contact with anyone from Roku Anyone at all, is impossible. If I go to the site of what I’m subscribing to, it says I need to do it through Roku. When I go to Roku’s website, it says I need to do it through the Roku. I don’t see the option anywhere on the ruku, it’s not on the faq, their online “help” system is worthless and just puts me through circles. And their customer service line that they hide the number to (bet you can’t find it on their website) just saying to go online for help. Which isn’t helpful at all. So I’m about to just call my credit card company and file a fraud claim, I don’t know how else to get the payments to stop. Another annoying issue from about a year ago. I bought the top model of Roku since my old rule stopped being serviced. The most expensive, fastest model. Within 2 months it’s telling me I need to buy a memory card since the Roku is full, and until I do, it uninstalls apps to make room for the ones I use. All I use is 5 streaming channels. That’s literally the only apps downloaded on it besides what comes in it, which shouldn’t be a lotl. If I’m buying the most expensive, top end model of a product, I shouldn’t have to buy additional add ones to make it functional. I feel like Roku made it big and then stopped caring about quality, just on profits..Penetrator22Version: 7.8.2

Doesn't work for meThis app just seems to fight me all the time. Today, I couldn't find my physical Roku remote, so I opened up the app. When I get into the app, there's no volume control buttons, and the volume is up at 50. I actually found the physical remote, turned down the blasting volume on the TV with it, and then VOILA! The buttons appeared on the app. Go figure. My main reason for wanting to use this app was that whenI sleep, my phone is generally on the charger across the room. I can never find the remote, because the kids always lose it. So my thought was: when I wake up, I can merely use the Apple Watch on my arm to turn on the TV. NOPE! Every single time I try to use the Watch app, I HAVE to open up the app on my phone first, because the watch cannot connect to connect to the TV until I open the app. What a waste of my time and energy! For a "smart TV", no less. I have only one TV that has built-in Roku. I was thinking about buying a couple of Roku sticks for my "dumb tv's", but forget it. If this is going to be the problem I'm having with ONE Roku device, I can only imagine the issues I'm gonna have with multiple ones. I'll just spend $100 apiece and put mini computers on each of my TVs before I put myself through any more Roku torture..Ac0mputerguruVersion: 9.9.0

MidIt’s a great app in theory if everything worked. It’s user friendly, and offers personal streaming where you can connect and listen on your headphones through your phone. My issue is the connectivity issues that I consistently experience. The app itself connects to my tv, however the private listening has a lot of room to grow. I’ve tried with my AirPods and it’s maybe 50% successful, where I am trying to connect to my Roku tv then redirected to the homepage over and over. I updated my app, my phone, and did what I could with my AirPods. So then I tried my old plug in apple headphones - and the same issue popped up. The app will say it’s connected and then reboot itself over and over. I see how the app has room to grow, but for now the remote (which in my experience doesn’t have great connectivity in and of itself) seems to be the best way to go about things. I look forward to the improvement of this app. As of right now, the connectivity between phone/TV/Bluetooth headphones just isn’t comparable to other smart TVS. All that being said, when it works, it works well. So I don’t want to take that away. There is just much more room for development of their products, much similar to other companies out there..LexiSalVersion: 9.6.1

Roku remote in the app almost NEVER worksThe main reason why I downloaded this app was to have the remote on my phone if the physical remote is out of reach or I can’t find it. Well, it’s pretty useless when 9 times out of 10 the app won’t connect to my TV. My router is in the same room as the TV so it should be no problem. I don’t know if it’s because it’s the Roku TV (which we have had so many problems with so far that I regret not just buying a regular TV and getting a Roku stick instead) or what, but it’s pretty annoying and inconvenient. You can search specific media in the Roku app too, but when I try to select anything that way I get an error message… so I can’t play from the app, can’t use the remote in the app. What is this thing even good for?? Reached out to Roku support regarding my hands-free remote and spoke with someone named Neil. When I say “Hey Roku”, the whole TV freezes and restarts twice. Every time. It was obvious that Neil had no idea how to fix this as he said the ROKU hands free remote is not compatible with my ROKU TV (despite the website specifically saying that my remote is compatible with my TV), and he suggested I contact the TV manufacturer. Felt like he was just trying to push the problem onto somebody else. I’m at my wits end with Roku. Literally nothing but problems..Breee798Version: 9.5.1

Not worth the aggravationMy review will say what many others have said, this app is subpar. I don’t know how or why it has a 4.7 star rating because it doesn’t deserve it. I imagine positive reviews are coming from people that are only using this app as a remote because they want to and not because they have to. For those of us we have lost the remote and are trying to use this app as an alternative won’t have much good to say about it. There are MAJOR connectivity issues. When it works, it works very well. The problem is that it almost never works. It can’t find the device on the network, it can’t connect even when it sees it, it disconnects, etc. There doesn’t seem to be any rhyme or reason to it. I have tried many different scenarios like maybe if I do this and then this it’ll work, blah blah blah. Good luck trying to figure out any logical explanation for it. I’ve concluded that the main purpose of this app for people that are trying to use that as a replacement remote is simply to get us to buy a new Roku remote control, which unfortunately cost almost as much as a streaming device. As a replacement remote, I strongly do not recommend this app. It will just frustrate you more than anything..TV FreeloaderVersion: 9.10.0

This app never works properlyThis app is constantly having issues. My Wi-Fi connection is strong. It doesn’t matter how close my phone is to the Roku tv. I’ve tried restarting my tv and deleting the app and redownloading the app multiple times. It still has the same problems. Nothing helps. I downloaded this app because my tv remote is broken. This seemed like an easy solution. Nope. It doesn’t power on my tv like it’s supposed to so I always have to find some other way to do. Then if I get the tv on, the app won’t connect no matter what. I always try to connect it manually by putting in my IP address and that doesn’t help. So after closing the app and opening it over and over again eventually I might get it to work. But what’s even more frustrating is that once it does connect it’ll randomly stop. I’ve tried leaving my phone unlocked and keeping the remote app open and on the screen, I don’t always open other apps because I’m worried it’ll mess it up. But it doesn’t matter what I do. This app has a much better review than the other one but that’s only because the other one does absolutely nothing. This app isn’t much better..AnothertakennicknamenameVersion: 8.2.0

I HATE THIS APP😐I got this app at first when I broke my remote and it was working so great and was connecting to my tv very easily. I’ve had it for a few months now and I hate it. After a while it started taking a while to connect to my tv but it eventually got there. One thing about me is I am very impatient but this app was the only thing I had to turn on my tv and go to apps so I put up with it anyways.I put up with this for a good while until it got to the point where it wouldn’t connect to my tv AT ALL. Mind you there’s 2 other Roku tvs in my home and they both pop up on the list of which ones I connect too and they both connected perfectly fine! Except for my tv the one I don’t have a remote for. My tv would pop up on that list but everytime I clicked it it would just load and load and load until it said “could not connect to media room (my tv) check to see if your device is plugged in and on the network (which IT IS)” and the it would have to option “try again” or “manage devices” and yes I clicked try again just for it to the same thing all over again. Anyways I’ve never made a review on anything ever but I was just so annoyed by this that I had too..Kylee🫶🏼Version: 9.6.1

Have never been able to connect to tv.Ridiculous. It doesn’t work on either one of my tvs no matter what i do. Tv and phone are on the same network, tv is up to date as well as my phone and the application, and it only connects randomly and will immediately disconnect randomly. It only lasts for seconds. And i suspect it has everything to do with the fact i have kinetic wifi. It’s a pain. The Hisense and onn roku lacks volume buttons therefore there is no control besides changing channels without any type of remote and it’s ridiculous. I regret purchasing my roku tvs at this point. It’s been years that i have had this problem with the app. No matter what i do and try it refuses to connect and recognize my hisense or my onn. I cannot STAND it anymore. Please fix this because i am not the only one with this problem and you are only driving customers on a tight budget away. Remotes are 20+ bucks a piece at my local stores and i have a baby on the way to save up for. I know that doesn’t seem like much but it’s ridiculous when i have a free app that SHOULD WORK REGARDLESS. i shouldn’t have to get a remote! Totally unfair..XXNeon WolfXxVersion: 8.7.0

Do NOT download this app!The app works perfectly for the first time after you connect it, but as soon as the TV turns off, it won’t stay connected and you can’t wake/turn on the TV with the app even if your phone and TV are connected to the same network. When I tried forgetting the device and re-adding it to app, it also says that the device cannot be found, even if the wifi connection is the same for both and the signal is strong. I have read the official support site and other sites that recommend restarting both the app and TV, and checking to make sure the app and TV are on the same network, and it does the trick…until the TV turns off again. At that point, it is easier and takes less time to just use the physical remote, and if you can’t use it, you’re out of luck. I even tried updating the app to see if the problem was resolved, but both changed. This app doesn’t serve its purpose and it is definitely not worth all the hassle. Save yourself some time and frustration and just don’t download this app. Roku, please just fix the app so it actually works for once..NerovannaVersion: 8.3.1

Roku services bricked?Been using this app with my Roku TCL TV for years without a problem, but as of yesterday this app just refuses to connect with my tv at all. It will even detect the tv but not connect with it, no matter how many times I tried. Another related issue is that I can’t seem to stream content from my mobile devices to my Roku tv anymore. Used to be able to beam whatever video I was watching on my phone straight to the tv, but now that doesn’t work either. Just like before, it detect that my Roku tv is there, but when I select it to stream from the phone, nothing happens… This all leads me to believe that there is a clear issue across Roku’s services. Perhaps their systems are down? My Roku tv still works fine otherwise, so I won’t give this a 1 star review, but as a wireless remote to my Roku tv, this app has effectively been bricked and made useless. I’m hoping Roku gets a handle on this issue soon, because the current update didn’t fix the connectivity issue and I still can’t use it to operate my tv..VKStarfoxVersion: 8.0.3

Very annoying.This app is convenient for times when I’ve lost my remote or want to listen to my TV with head phones on, other then that it’s incredibly annoying. I’ll be in the middle of an episode of something, then all of a sudden my headphones disconnect and my remote doesn’t work. It will just completely stop working and when I try to reconnect it says “Your TV is powered off, please power on and try again”, when it’s clearly playing and there’s nothing I can do to pause it since I lost the psychical remote. Whenever I press “power on” on the digital remote, it doesn’t work, because the TV is already on and the app is just being stupid. Even if I close out of the app, when I go back on it just refuses to load. The only fix is for me to power off my phone, power it back on, reconnect to the internet, and then it lets me connect again. This is very irritating when it happens atleast 1-2 times during a 20 minute episode of a show. Super inconvenient and makes me not want to use the app. They need to fix it and make it so this doesn’t happen..MentallyillwhoVersion: 9.5.0

From an accessibility standpoint, the watch app is pathetic!I haven’t found many issues with the iPhone app, but nobody, including me, has all day to read or in my case, write my entire review about what’s wrong with the Watch app. It’s so much easier to write what does work, and that’s kind of pathetic. Everything should work with voiceover, meaning this is an accessibility issue. Your TV talks, but you fail to understand how well accessibility needs to work on your apps. All I can say is, everything on page 2 of the app works, but nothing else does. I can switch from page to page, but heaven forbid I should touch the page chooser, because it ends up going back to page one, which is beyond frustrating! When I’m trying to do something on page 2, then I go too far and get to the page chooser, it goes back to page 1. That should not happen! When there are four pages, and only a quarter of them work with voiceover, you have a problem. Accessibility should be one of the first things you should check before releasing an app..Mom24monstersVersion: 6.1.5

New update not workingWorks great until it updated. Can no longer find the wifi and will just close. Please fix..Just__meVersion: 6.0.6

Doesn’t workCreated an account and attempted to stream Disney+; however, when I chose the video the app endlessly requests me to sign in. It just constantly pops up the sign in option and doesn’t allow me to watch anything..Chickenthecat95Version: 6.1.5

Eco-modeThe app does always said that my TV is in eco-mode, so I can’t use the application. Sometime it works and sometime not....Gabb70Version: 6.1.4

It doesn’t workIt doesn’t work.H8aafVersion: 6.2.2

SatisfactionUseless will not set up. I guess I throw it away now and tell as many people how poor it is as I can’t get it o work.FlumbusterVersion: 6.1.5

Won’t load.I downloaded the Roku app 2 years ago after my remote stopped working. I’ve never had an issue with the app until now. When I open the app it loads but will never go any further then that. I originally believed it may be my phone I’ve restarted my phone twice, I’ve since re-installed the app 3+ times with no change. I’ve tried using the app on different wifi networks, no change. I’ve tried using my data, nothing. This has been ongoing for a over a week and a half. No improvement or change. Just a purple spinning wheel on the main screen when you open the app. Can’t even turn my TV on or off. Truly irritating. I’ve resorted to using other universal remote apps but the ads are just as irritating as the loading screen..PunkshroomsVersion: 9.4.0

Private listening crashThe app worked great in my previous iPhone XS. After I upgraded to an iPhone 14 as soon as I hit the private listening button, the app crashes. That’s the most important part for me about using Roku. Frustrating.Gui.albertiVersion: 9.0.0

Won’t workApp won’t work. I switched internet companies and now app can’t find my tv.MafanneVersion: 8.11.1

Doesn’t workIt worked for the first year of having the TV. Now it won’t connect at all. I’ve tried uninstalling and installing again but that doesn’t fix it. TV doesn’t seem to need update. Netflix doesn’t work on ROKU TV anymore either. ROKU does not age well..BMONK2095Version: 8.11.0

MehLove it when it works but only connects to my tv 50% of the time. Kinda useless if you ask me..Original six NHLVersion: 8.11.0

Pretty terribleDoesn’t stay connected.. third party apps respond faster and stay connected. Don’t waste your time..SabreeeeeenaVersion: 8.11.0

Crashes all the timeVery bad app. It crashes all the time and the remote listening is a joke..Bluetrain80Version: 8.11.0

Good ideas TERRIBLE qualityThe features of the remote are quite nice, but the execution is atrocious. It takes minutes for a single command to go though and the audio disconnects constantly from my headphones and I can only turn it on with my phone about 1/10 times..JaytzeVersion: 8.11.0

Don’t use this appUse a non official app because this app never works. Absolute trash.Roku sucksssssVersion: 8.11.0

Crashes When Airplaying Video and Using RemoteI noticed it crashes everytime I try to Airplay a video and then go to the remote to route the audio to my headphones instead of the TV..Simarjeet_SinghVersion: 8.10.2

Bugs bugs bugsCouldn’t even get past step 1: Tried to create an account in the app and just get a continuous “unable to create account” message. So no Roku for me..KijijijimVersion: 8.10.2

Never worksI have perfect wifi yet it wont connect to my tv literally ever, i can run every game on my playstation no ethernet but yet my phone cant connect to a tv not even 20 ft ahead of me.Herobrine and endermanVersion: 8.10.2

Can’t use headphonesWith new update whenever you try and connect headphones with the app, the app will crash. Really disappointed..DannilaxxVersion: 8.10.2

Roku tvThe power button will not work for my tv.HannahBanan07Version: 8.10.2

It’s not working properly again with new updateLots of bugs, rarely connects to tv now, y’all need to work out the bugs!! It was working great until the new update. Please fix!!.LookitzlyssaVersion: 8.0.2

Only for USAA lot of the free movies will only work in the US. They even send me emails with the latest free movies and every time I go to them they say sorry only available in the US. Smarten up ROKU. At least don’t send emails with offers of free movies when you know very well I am Canadian!!!!. Don’t buy Canadians.Can793Version: 6.1.2

Your app DOES’T WORK!IT DOESN’T REMOTE. WHAT KIND OF REMOTE DOES NOT REMOTE!.Why need nickVersion: 7.8.0

To much timeIt takes forever to get a connection.SciobydoVersion: 6.0.5

Bad appSuckS can’t even use it and won’t let me delete.IcuucuxuxVersion: 10.0.2

ConnectionVery hit and miss if my IPhone will connect to my Roko tv..Concerned Citizens 2021Version: 10.0.1

CrashesIt constantly crashes while I’m watching a. Show and will not reconnect to my phone..NickleewokVersion: 10.0.1

NetflixWhat’s going on with Netflix on Roku. It plays for like 10 seconds pauses and then goes back to Home Screen.SwillettsVersion: 10.0.1

Not streaming Roku channels with my Roku expressCalled and unsure as to when they can fix this problem Only works when I’m not on wifi but I am paying for internet access to use this service.Doula LindaVersion: 10.0.1

Won’t let me sign outI have deleted and redownloaded this app about 5 times now and every time it opens back up, it has my old account and it won’t let me sign out of it to use my new account. Very frustrating.SydismadVersion: 10.0.1

RemoteRemote rarely works.Chio51477514Version: 9.10.1

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 10.1.1