Moovit: All Transit Options Customer Service

Moovit: All Transit Options Positive Reviews

Good and helpful appUpdate: 6-5: most of the issues I described are from me not understanding how to use the app. GPS still lags, but have a little patients and the route always updates. Great app. I have been using this app for a week. I am visiting family in Hawaii(Oahu). I would be lost without the help of this app. The minor things I have experienced with the app is the gps seems to lag. When I set my destination, as I begin to walk I didn’t see the icon move in the app. Until a few minutes later, also when I begin my trip I read what it says, but at times it is not clear which way to go. Another thing I noticed, when the app tells you what bus to catch, it may give you multiple bus numbers. When I catch one of the bus, the bus number does not match. When the bus moves, the icon does not move, until a few moments later. Then the app seems to catch up and it begins to show the route and the location of where you at as you progress along your trip. It should give and option to select what bus you are on. I am still learning how to use this. I guess I said all that to stay this. When you set your destination, it should lock in your destination choice. I have of habit of planning other destination along my route, my original destination seems to get lost and I struggle to find my original route I planned. You can use Google maps to do the same as this app, but Moove it does it way better. If traveling, I highly recommend this app..Right side onlyVersion: 5.94.0

Pocket Travel GuideMoovit is a must have. We used it nonstop while on our NYC vacation. NYC is big and spread out but getting around is a snap with this app. Just punch in where you want to go (restaurant, hotel, attraction, address, etc...) and it tells you how long it will take to get there and (1) which subway station is closest, (2) gives you gps walking directions to get there, (3) tells you which line to get on, (4) lets you know how many minutes until the next 3 subways on that line will arrive at your station, (5) tells you how many stops until you need to get off, (6) shows you a list of all the stops until your departure, (7) updates that list as you ride, (8) alerts you before your last stop telling you to get off, and (9) gives you walking directions to wherever you are trying to get to. As a visitor I don’t know the terminal ends of the subway lines, and that is what the subways say on them and on the signs. It would give users more confidence if the app said “D toward Brighton Beach” so you feel better about getting on a train going towards a destination you don’t know. That said, the app was always right and the only time we got on the right line going the wrong direction was because we second guessed the app..Doug W7Version: 5.36.1

Most Useful App I OwnJust took a trip to Italy, France and Portugal and used this in Rome, Venice, Paris and Lisbon. It automatically changes your metro city, tells you which bus/train/metro/vaporetto/traghetto to take, gives you time estimates for your whole trip as well as public transport schedules. You can pick your route based on what’s available right now, when you want to leave, or when you want to arrive, so it’s super handy when you’re trying to figure out when to leave your hotel the next morning to get to exhibit “x” by 8 am. You can also choose your departure location so you can start from your location now or pick where you’ll be in 2 hours so you can plan your day. They also alert you of closures and problems, track your progress in real time via gps, and alert you when your stop is coming up. This app allowed us to safely and effectively ride public transport in countries where we did not speak the language. SO effective and reduced the stress of figuring out cheap transportation. Really, this app is a 100 out of 5 stars, absolutely LOVED it!!!!.KirstQVersion: 5.75.1

BestI have honestly not tried any other apps like this. But I don’t believe I will need to. In my opinion, I believe New York is one of the busiest and most confusing places to ever travel and use transportation in. I’ve use this app my entire trip and it has helped me tremendously. I am more comfortable going out because I know that I can get to and from without getting lost. I would say if you have a hard time paying attention to detail this app may be confusing. In New York different subways are named the same but they are in fact not all the same so with this app you have to make sure you enter and exit the exact place that it tells you or you will end up not in the right spot. But once you’ve successfully use this App once you’ll be able toUse the subways and metro buses like a pro. even if you into the wrong subway entrance it gives you what stop to look for and in the subways it tells you what stops are coming up so you know that if it doesn’t match then you’re in the wrong spot. I definitely would recommend this app.Hanna__tuiVersion: 5.69.1

Impressive Moovit AppThis app fills a much-needed niche that was lost when the APT (Association for Public Transportation) Car-Free Books quit being published. Bravo! This is a relatively thorough and comprehensive guide with most of the local transit authorities having coverage. Being able to pick out favorites is a good thing. Missing are local transit networks in western MA like the PVTA (Pioneer Valley Transit Authority) which serves greater Springfield and the Pioneer Valley near the Connecticutt River. There may be other such local transit authorities near Pittsfield MA or in the far western MA areas to get to summer arts and music events that might be included as well. It might also perform better in dark mode on iOS devices on the mapping. Map details disappear in dark mode at present. In the Lines domain, it might be helpful to indicate major places like Supermarkets, Malls, or Stadiums in parentheses next to the listed stops and cross streets. It might also be useful to make a link next to the transit stop icons that lights up the corresponding verbal listing and vice versa when selected on the map. These are minor set-backs which are easily fixed by the addition of pertinent information and a bit of tweaking by your webmaster/webmistress..SaMay56Version: 5.63.0

Made LA EasyI sold my car about 4 months ago and decided to give LA Public Transit a try. It took me a bit to get acquainted with the properly, but once I figured out how everything worked it was truly a life saver. So far, the app has been incredibly accurate with regard to their real-time bus arrivals. It also does well with connecting you to other types of public transportation and has been pretty accurate with real-time predictions of the Metro trains. Their customer service is also great. I have email them a few times with questions or suggestions and they’ve always gotten back to me within the day. My first wish is to be able to customize your route so that you don’t have to use the suggested ones or if there is an area you’d like to avoid when traveling. My second wish is that you could plan ahead. Once you hit play, it will begin navigating you. It would great to have a function where you could set the app to being navigating for a future date and it remind you to leave. Similar to what you can do with Waze..BChanelmusicVersion: 5.36.5

My most used app as a NY/NJ college studentMoovit is the best and most reliable public transportation app I’ve ever used. I found lots of other apps to be confusing or not efficient for what I needed and honestly there’s too much good to write about to fit it all. They have directions for anything from buses to ferries, it’s all customizable for your needs such as less walking or best route or least transfers(my personal favorite). Also the live schedules where you can see how soon the bus or e.t.c. is arriving in real time is very useful. Despite this feature being available in many apps moovit is the most accurate I’ve found. I’ve used this app for about 3 years now and I can’t imagine using anything else. All that being said, just like any app there are occasional glitches and public transportation is always a learning experience no matter how good the app is. But all in all this app is very user friendly, efficient and a must have for any commuter anywhere..Stephany416Version: 5.57.0

What Happened?I am not one to write bitter, scathing reviews, but I have used this app so often over the past three years, I felt the need to say something. First of all, the app’s accuracy and detail rivals anything else I have used, and I commute exclusively by transit and have for years and years. Moovit has been wrong on a handful of occasions, but no more than I have fingers in one hand, which is pretty dang good for something I’ve been using over several years. About a month ago, more and more ads started popping up - first an acceptable amount for a free app that has been essential to me, now an unbearable amount. Like, can’t press any single thing on the screen without getting an ad (half of which pause my music, which is a criminal offense imo), rendering the app all but unusable. I am telling you, developers, I would readily pay for this app monthly over this. It’s worth it. But when I’m rushing to see a transit schedule and have several ads pop up before I can even pull up the proper route, that’s defeating the purpose of the app..EnterurownnicknameVersion: 5.96.0

It’s Like Waze But For Public Transport1) You type your destination and it Moovit gives you several ways to get to your destination from fastest time to longest time frame! 2) I love that when you choose your preferred route, the Moovit app rides along with you from stop to stop and lets you know your stop to get off is coming so it tells you to get ready! It reads off each street stop as you’re riding along the bus or trains! 3) Moovit app lets you know how long it takes for each destination and even gives you time frame from one transfer to to the next. For ex: lf I have to go to North Beach District begin Outer Mission, Moovit will tell me how many minutes it takes from Bart Train ride (10min), then get off downtown to transfer to Muni bus 30 Stockton (15min) and each ride reads the street names so you won’t get lost! Thank you Moovit for being so precise! I never get lost!.SBhahahhahaVersion: 5.98.0

Great App, but still has issuesMoovit incorporated much more aggressive advertising this year that briefly delayed transit directions before re-designing ad popups to obstruct content less with banners near the bottom of the screen. I’m adding a star back for fixing that irritating issue, but there are still some bugs that the developer team must fix: 1. Bus routes are too optimistic for traffic conditions around Tel Aviv. For example, I missed two connecting busses because the first bus was a minute late to a scheduled stop—a regular occurrence for which the algorithm needs to account. 2. Sometimes the app seems to crash or lose track of your trip mid-travel. Related, if you calculate a trip, then leave 4-5 min later, then nothing is automatically recalculated to ensure you have sufficient time to reach the departure station. So you have to manually end the current trip, back out several screens, then re-enter the destination and re-calculate fresh transit options. 3. Notifications and/or GPS tracking continues to be a bit buggy. Busses often arrive multiple minutes early or late with little or no warning/notifications. And the GPS seems to lag behind your actual position with the compass (direction you are facing) also being inaccurate at times. This review is based upon the current app version in late June 2022 using an iPhone 13 Mini and iPhone 13 Pro..JoeRykerVersion: 5.95.1

Very helpful for a novice public transport userA new friend and of mine in Turkey told me about this App and I’m grateful. I’m newer to using public transportation and I really like how I can use the Map feature to determine the name of the stops/stations near me. Putting in my route, saving places, and adding favorite lines is handy for quick searches again in the future. I also really appreciate the notifications I get after I “start” a route. The App tells me when I’m 2 stops and 1 stop away from where I need to get off. It’s definitely helped me gain confidence when traveling new cities. I’d like to remove the Ads for a flare rate. At this time they only offer monthly or annual options which I’m not interested in a reoccurring fee. I hope they consider a flat rate upgrade offer in the future..CrisG1Version: 5.101.1

What NYC and surrounding areas needIt does what it says: finds the fastest, easiest, or laziest route to your destination by cross-referencing differing forms of Public Transportation (which you can filter) and then synchronizing them to achieve an optimal route. It’s like Waze or Google Maps but for ALL forms of Public Transportation. Most detailed and informed app I’ve come across for PT riders. This is like Google Map’s PT options, but far superior in scope and function. COMPLAINT: One thing I can’t seem to figure out is how the step-by-step preview works. Like if I get a route that’s showing 1:20, 1:35; and 1:50 as viable boarding times for the 40-Bus line, and I choose the 1:50 time, will the train I’m taking the 40-Bus to still arrive around the same time it did for the 1:20 bus? I haven’t found a way to specify/edit certain time schedules to my own schedule. TL;DR the app is top of its class, but User Interface could be more intuitive and less bloated..Lux.conVersion: 5.42.2

Commute EasilyMOOVIT gives a Lot More than just a route schedule to your next destination. It also gives a choice of “leave now”; “leave at your choice of time”; a choice of: “Arrive at your desired time. MOOOVIT also shows on screen progression of your bus; alerts you when the bus gets close to your destination; keeps a location you have traveled to before so you don’t have to repeatedly enter the same information. One features I ReallY like is the awe and speed of finding my route and bus route number, in the paper booklet. To comprehend all the features and ease of and speed of access you need to download the Free app, use it and see for yourself what I mean. Perfect? No; but immensely better than the paper booklet. Try it; you’ll like it🤗.C-C RiderVersion: 5.105.0

I love it… but the ads…I’ve used this when it first came out years ago. I left it because it was clearly still developing and didn’t quite fit my needs but I saw it could be something. Fast forward a few years and I’m back and it everything I expected it to become. Until the ads hit. Don’t get me wrong, I’m not against monetizing the app, it at the point where it’s worth it’s weight in coin. But the ads are aggressive - when you are deciding between two transit options and minutes count, a full length ad that won’t go away for nearly a minute is a liability. Give me the option to opt out of the ad, I’d gladly pay a few bucks for the app - it’s proven itself. But being forced to deal with these invasive pop ups was the beginning of the end for my former go-to app. I really like Moovit.. please don’t make me have to moov on….Anubis6630Version: 5.95.1

Felt like a tourist !$$$I haven’t had to use the local transportation system in a minute but I had to this time and a lot of miracles happen because I did !$$$ so for one I’m thankful to even have this kind of service available to the public !$$$ I met a wonderful woman who would then introduce me to my Soul Mate !$$$ guess I was wrong when I said “ it only happens in the movies “ !$$$ and I also took the wrong number bus with no money left and had to turn back so I got two returned passes !$$$ only took longer because I messed up !$$$ if you use the App “Moovit” it becomes impossible to get lost and is all practically free !$$$ also it was mostly empty after 6 pm so it was confortable Bus route !$$$ over all I give this experience a 5/5 !$$$ have a great rest of your time on earth !$$$.RamacharacaVersion: 5.73.0

I’d recommend this to everyone!I’m not lying, at first I got TheBus2 despite their review but then when I found the link to the app on their website by accident, I was honestly surprised how good the app was! It’s easy for me to navigate, I just found out that it will notify you when to get off, you can search up all the bus lines in your area, it tells you how long a walk to a stop is, and you can even call an Uber! It’s honestly amazing! I don’t see this app as social media or location revealing since at the beginning, the app does ask if you want the app to use locations all the time, sometimes, or never. But if you are a parent and are considering this app for you or your child, I would definitely get it! How would I know? This is my first year catching the bus as I am an incoming freshman!.Doglover9754Version: 5.20.1

Great appI’ve always found this app pretty reliable. Sometimes the timing can be off by a few minutes, so even if you think you missed your bus, wait another 3-5 minutes if you have time to spare. Likewise if you’re trying to make a run for a bus that’s “arriving soon”, there a chance you might’ve missed it already. There has been days where service would be down because of maintenance or something else for buses/train lines. I wish there was an option for users to submit that in and have other users to confirm for a faster update on routes. I’m not sure if there has been an update on it, but the last time I looked through report options, I didn’t see a “down for maintenance” in the selection.ItsthatasianguyVersion: 5.77.0

Best Transit App EverThis app continues to astound me with its realtime updates and thorough coverage of my city. I downloaded it one day when I had walked a long ways from the bus stop I had gotten off at, and wondered if there were a better way home than walking back. The app used my location to detect a bus stop two blocks from where I was standing and told me the bus line number and that it was due to arrive in a few minutes and then every 17 minutes. It even showed me the current progress along its route of the bus arriving in a few minutes. Moovit is thorough, and well designed and integrated. I have nothing but positive for this terrific app. It even automatically switched to the Chicago maps and lines when I flew into Chicago O’Hare..Deckard206Version: 5.67.0

Pretty helpful, after a rough startI first came across the app and used it while traveling in Nice, France. Looking for directions to Monaco for a day trip, based on some bus line info provided in a guide book. I used Moovit to get the specifics for the connection from the tram to the bus, but Moovit’s map location of where to pick up the bus was WAY off. After wandering around for 15 mins, and missing one bus as it drove past Moovit’s location in the middle lane, I found the actual stop across 2 streets and around 2 corners - not even within sight of Moovit’s pickup location. Bus line #100 info needs to be updated. However, after that, when double checking what I now knew about Nice’s tram lines, other search results seemed to be accurate. I think I’ll keep the app as a double-check option in the US..Ada Br...Version: 5.96.1

Must have for The CityI frequently roam NYC and this app is absolutely amazing... No fuss, no worry, it’s extremely efficient, reliable and **thorough**. This is amazing for someone who is planning a trip to NYC. Whether you need help getting around, or use it as a back up like myself, it never fails and you will not get lost or overwhelmed within the concrete jungle. MOOVIT navigates you to the *exact* location of the desired subway entrance (even has the price listed for NYer newbies) and gives names of the exact line. It’ll never put you on an express when you need a local, you’re always in good hands. I’ve haven’t had an issue with this app to date, only positives. I have not used this app for bus transportation but will in the future and assume things will be just as seamless..JokePeraltaVersion: 5.38.0

Super necessary but with some setbacksMoovit is an impressive app that is super necessary for me as a public transport user in Israel. However, there are a few improvements that need to be made. First of all, the ad pop ups are very disturbing, sometimes so much so that they make me reboot the app in order to follow the directions. The pop ups that don’t let you click away from them quickly and take up the whole screen cause me sometimes to miss a stop. Very frustrating. Another issue as well is sometime the app will not show me favorable options unless I prompt it to. It feels like you have to know the available routes to get the most accurate update. Would appreciate if the app would show as many routes as possible as opposed to just top 3 or 4 Thank you and hope you take this feedback into consideration.Critical critiqueVersion: 5.107.1

Excellent app for anybody who uses public transportI started taking the bus to and from my college campus, and for someone who hadn’t used the bus before and had no idea when and where to go, this app saved me so much hassle. It’s overall pretty user friendly and the bus times are generally accurate (with a few exceptions). On a couple occasions it didn’t show the fastest route or it gave the wrong times but otherwise it was fine. The search function is a little bit odd. If you type in your desired location (a store or a bank or a park) it won’t show you the closest option to you. The first option on the list will be something that’s miles and miles away or in a different city when there’s definitely a closer option. Overall, a great app that just needs a couple of tweaks..Astrological-visionaryVersion: 5.58.0

Moving around with Moovit by your side.I have been using moovit for this last year and found it to be a rather remarkable app, that replaced the best alternatives to it in the form of the Transit app. As in addition to the shortcomings off the app, in its offline modes, when connected it’s such a wonderful program for live travel info in one easy to use platform. I got stuck for what bus to catch, as the signage wasn’t clear and Google maps and Siri kept making bad suggestion, like take a bus going the wrong way and the journey will take 23 hours. But Moovit, showed me not only the local bust stops location, but in their search feature, it was very helpful to not only find a bus when I was struggling to walk and breath, as it transpired I had blood-clots in my chest, it wasn’t too far away and I not only got the correct train, but in time to catch the later train to get home :0) So yes I recommend it. The offline mode would be helpful if it had the ability to download a areas maps, so my data usage could go down, when traveling, but to get the correct info is ever so helpful, in tome sensitive situations, and Moovit is a good solution..GregsullyVersion: 5.39.0

Good app, sometimes bad calculationsMoovit works great in general, but for public transit in Israel it made bad calculations for multibus trips for me. For example, I am at A and trying to go to B by public transit. Moovit tells me to walk 9 minutes to a bus stop, take bus 1 to a different stop, then take bus 2 to my destination. The problem is, bus 1 leaves in 6 minutes, and the next one won’t get me to the stop for bus 2 until after bus 2 has left, leaving me stranded at the bus 2 stop, especially when bus 2 comes only once an hour. I have to check Moovit’s math anytime I want to use it to ensure that the timing works out, and it often doesn’t. I don’t how that happens and it is quite frustrating and I have missed meetings over it. EDIT: Update to four stars for high quality and prompt customer service to help fix the problem..DevNul1Version: 5.42.3

Saved me so much time and effort.I recently moved to a location where it would be a 20min walk to the subway. Siri maps transit option DOES NOT DO WHAT THIS APP DOES. WHICH IS SAVE YOU TIME FOR YOUR COMMUTE. Jeez I can finally sleep in a little longer. A friend recommended this app because I told her my struggle of my commute. I downloaded this app and it gave me so many options for my morning commute. I was able to find an express bus close by because of this app. So it cut my commute time in half! I love how it gives me two options of when my bus is coming. Just in case I miss the first one, I have some relief because I know when the next one is. I wish everyone had this app if you’re a morning commuter. You might just save your self some time!.SjjckfVersion: 5.36.1

Why??I love the app, it’s a lot of help, but only gave three stars because while I’m only asking for bus routes to my destination, which I know are available, the app is only giving me Subway routes (im in NYC, btw). Even though in my preferences, I have only the bus routes selected, & it USED to give me bus AND Subway options, even though back, then I still only have the bus route selected in the preferences. I REALLY Hope that you guys aren’t screwing with the free version of your app on purpose so people pay for the subscription. If not for this one problem, it’s definitely a five star app, imo. Thanks Trying to respond to developers. It was the M20 Bus that i was looking for, but as the developers you guys probably already have that info, or should be able to see/get it. Regardless, ANY bus route i ask for, wanting ONLY bus routes sometimes i dont get ANY. Just Subway routes. So, I’m not sure what difference WHICH bus i was asking for makes. I couldve been asking for any bus, & that could’ve happened. & my problem with asking for bus routes & getting SUBWAY routes, is that Im disabled & CANT take the Subwsy due to the stairs & going up & down them. Thanks forYour response, and for looking into this, and hopefully correcting it soon..Haj74Version: 5.112.1

Costa RicaI recently moved to Costa Rica and found that the public transportation system is amazing however trying to find out where each bus goes can and is a nightmare. The reason being is that there r multiple bus companies all with their own bus stations. So if u want to travel from San Jose to limón or from San Jose to Alajuela the bus stations can be miles apart even though they travel in the same direction. I have been using Moovit since march of last year and it’s NEVER steered me wrong. I recommend this app to everyone that asks about the bus system on all of my Costa Rica Facebook groups. Thank you so much for this very useful app! Maybe I could get some referral bonuses for all the referring I do ;).Jscallstar44Version: 5.112.0

Must have app!This app is so incredibly helpful! I moved to Europe for a few years and cramming in as much traveling as possible. No matter where I go, moovit makes getting around the destination city a breeze. Especially bc you can pick a destination place (like a restaurant) and not have to know the nearest transportation stop name. My only annoyance is re the stations page...not all bus stops show unless you zoom in. I’d rather see them all piled up indication I should zoom then none at all. I really only use this doing advanced planning bc I like to walk a lot to explore cities. But this isn’t a big deal bc if you search a route from current location (once there), it’ll show you the nearest and fastest options..Lost Spouse on postVersion: 5.15.0

Move it Is a Must!I live in Denver, CO & am currently sans automobile. After a summer of spending too much money on ride shares & rentals, my bank account necessitated a different strategy. Despite living in Denver for 10 years with increased public transportation options throughout the years, I had always been hesitant to give them a real opportunity. Having moved from Chicago & utilizing the El, Metro Train & truly great a bus system, I was a non-believer in Denver’s RTD. Fast-forward to a job opportunity requiring a commute. A quick search through the App store led me to Move it & I haven’t looked back since. It’s user-friendly (I’m Gen X) & most of all reliable. Now I just need to figure out how to download the bus pass to my phone!.KIki OCVersion: 5.36.5

Could use improvement but overall pretty greatI really enjoy using this app. The only thing I would say is 1. HELLA ads , that’s annoying. Lol 2. It doesn’t update you on if the bus is running late like the Apple Maps would and that’s pretty essential being in a big city and all the changes happening at the last minute 3. Location tracking is kind of trash, I needed to track my location backwards at a point and it wasn’t much help. Other than that it’s really great, I enjoy that the app speaks when it’s time to get on or off the bus. I enjoy that it has many more route options available than Apple Maps would. I like that there’s a countdown timer for when bus routes are scheduled to pass stops..JackieamcmVersion: 5.103.0

Good resource but cross reference with google mapsSome really unfortunate fails-WARNING it will sometimes tell you to get off a bus and wait for another one which is going to the same place. Hard to see that ever being a good idea, but certainly not in my city, MV Uruguay. Also there is no other obvious way to give feedback other than review, so they are asking for bad reviews. Ads where you have to wait 5 secs are annoying when you are figuring out if u should get on a certain bus or not... i guess i could upgrade. Still the app has a very good collection of hard to find bus schedule info and if you combine with google maps and figure out how to spot trash suggestions, it definitely a good app to have..BenjaminBryanVersion: 5.116.0

UX/UI needs updatingThe user interface (UI) is pretty congested. In looking for something simple like what time a bus or train leaves from a specific stop, it’s pretty hard to find this information without having to look through a lot of other content/design. Something like transportation departure and arrival times should be pretty prominent/easy to find. Also, in the settings, it says Moovit’s language will mirror my phone settings. My phone is set to English and the language in the app is appearing in Spanish, which makes it impossible to understand when a train/bus schedule is modified. Please update the UX so that the language actually mirrors our phones as promised OR add a feature that allows users to manually change our language directly in the app..GreenMile08Version: 5.94.1

Makes life with public transportation a dream!When I got totally fed up with traffic and parking in Jerusalem I decided to try public transportation. After missing the bus several times because it arrived (and departed) earlier than scheduled, I decided to give moovit a try. At first I only used it to take the bus from my rural community to the city. On days I had to get around to several places in the city I still took my car. Sine realizing the convenience of knowing exactly how to take buses correctly and efficiently in the city, I never take my car anymore. I save aggravation and money and get to feel that I’m part of the solution instead of the problem. I use it now all over the world..Saraswati1970Version: 5.27.0

I love this app, however…This app is convenient for me as I usually travel by transit these days. I recommend this app to anyone hoping to check bus times quick and save your most used bus time schedules. However my only request is that you make this app more easier to understand. I feel like it is so confusing finding when a bus leaves and departs. I wish I could look up a bus and it shows me the day’s arrival and departure schedule. It requires too much looking around and searching to find what you are looking for. I want more specific information about busses and it to be easily and intuitively accessible. If this problem was addressed then to me this app would be 10/5 stars.._Tasha_12_Version: 5.95.1

Phenomenal! Add fares?The app works nearly flawlessly and does exactly what I need it to. I use it for buses, but besides telling me accurately when the buses should be arriving (where I live it’s accurate to within a minute), it also gives me good walking directions for the part of my route that doesn’t have a bus. It’s amazing and I use it frequently. Two recommendations: add fares for buses and trains. It would be great to know how much to expect to spend on a trip before I leave so I can bring exact change. The other recommendation is to be aware of unavailable routes, like paths through private property. Fully deserving of 5 stars though..EvilpotatochipVersion: 5.96.0

Good but the “no service” ui is not user friendlyMuch more reliable than google maps or anything else I know, but I REALLY wished that the ui for when busses are cancelled was more user friendly. Especially when a lot of busses are cancelled, it’s incredibly difficult (if even possible) for someone to know whether the bus that you’re planning to get on is cancelled or not. I’ve had it several times where the bus showed up on “potential routes” but it was cancelled. And its again, hard to know, because it will show the cancelled symbol if there was one cancelled bus on that route, not if THAT bus itself was cancelled. If you do your research im sure you can figure it out since the “no service” symbol comes with a list of busses and their times, but its hard to tell which ones specifically because of the fact those times arent in line with the arrival time the bus is supposed to come; and since the bus still pops up as a potential route anyway. So, its a very good app, but I cant tell of any good way of understanding which bus times will be cancelled for a specific route..Antonymous1337Version: 5.125.0

London - amazing, Newark DE - zeroThis app was a total game changer for getting around London. Before this app, I only used the tube system, the buses were too confusing. The app changed all that! Loved being able to set preferences for transit type, finding handicap accessible stations for a friend, knowing live where buses were at so I would know when to run to the stop and clear directions for walking. It is a must-have and worth paying for ad-free. But it seems to be missing the entire city of Newark Delaware, home to 20,000 students. The app does not give error messages, it confidently sends you to locations 15 miles from where you want to go. So it is 5 stars in London, Zero stars in Delaware..AajarvisDelawareVersion: 5.116.0

Lost with out you!!!I recently moved to a suburb with words I was not familiar (and still M not). “Move It” has helped me get to where I needed to go in there times for the buses and trains are spot on; if a bus or train is going to be late they make sure the customer knows that. I would literally be lost were it not for this app and I’m truly appreciative for it. I tried to put “10” in the rating as “10” was highest & “1” lowest but as soon as I hit the “1” unfortunately that’s what they answered. Thus, I am writing this to make sure to try and correct that error. Thank you so very much to “Move It,” by far the very best app to get around Chicago!.Anjela1701Version: 5.73.0

Great tool, interface a bit fiddlyIt's great that Moovit is available in my city (Christchurch NZ) and it's pretty accurate, but not down-to-the minute exact--not that I would hold a 3rd party app to that standard. Best feature: live ride/get off alerts. It is worth having the app solely for this feature. Now I don't have to stare out the window on my whole bus commute; the app tells me when my stop is coming up. The next most useful features for me are the trip planner, and being able to see which transit stops/lines are nearby. Helps me quickly figure out how to get somewhere. I have been able to use it in every urban area I've traveled to so far. Very handy how it switches automatically to a new transit area while keeping all my favorites/saved places for each area separately. Excellent tool for people who travel to different cities. When I used it in NYC, I was very glad not to have to read all the confusing subway schedules at the stations! Thanks Moovit Small quibbles: -Sometimes it isn't clear when I'm currently in "trip" mode. -It isn't super clear how to add favorite locations, stops, and lines..ArgellaVersion: 5.15.0

Better than Fasttrak.I was recommended to download this from Suffolk fast trak. It is better in lots of ways than that App, but still has some downsides. If you’d improved it by adding certain items to make it more user friendly, it would be great!! You can’t navigate from one page to the other easily. There are no back arrows!! In some cases you must delete every bus selected to just delete one!! Alternatives should be offered on near by bus stops. (If they exist of course). And transfers marked with a T at the stops. Makes life easier. Knowing at a glance instead of having to read a long route to find it!! I do like the app so far. I haven’t bought passes yet, but will soon. Hope that is easy to do!!.KarmicgirlVersion: 5.92.1

So helpfulAs a first time traveller this is amazingly helpful.Tymo13Version: 5.6.1

PerfectCan't fault the app, works brilliantly (better in some countries than others of course). My travel worry about getting lost has all but disappeared. Highly recommend everyone download this app.Tourist01Version: 5.6.1

Best bus app for ANY cityI use this everywhere I travel. It's accurate, reliable and easy to use..CdndaddyVersion: 5.6.1

Best transit appDefinitely recommend.MaxxloloVersion: 5.125.0

Doesn’t Work Apple WatchI created an account on my Series 5 watch but Moovit displays “Open in IPhone”. No maps. Useless. Update: No improvement after reinstall/reboot I tried again next day maps are displaying..DannywngVersion: 5.37.3

ReviewGreat app,so very helpful.QLST 4EVERVersion: 5.125.0

Move itThe accessibility feature is quite easy to navigate as a visually impaired person and honestly I find it quite accurate especially if you don’t know the stock code on your Buss stuff it tells you the street address and most times the location of the place that the bus stop is the closest to. It also tells you if the bus is arriving as it approaches, it even tells you that it should arrive any moment when that comes to the arrival time I think I will continue using it for all my other trips. Amazing job for providing valuable information! I think move it will be my friend forever when on my next transit trip until next time I’m.WILL loves transit, 2023Version: 5.125.0

Very helpful appReliable and informative application.BudutzVersion: 5.124.0

ServiceService is very good..JidjjiVersion: 5.123.1

Very convenientVery useful.雪花秀 GucceVersion: 5.123.1

App reviewThis app is so helpful I use this to get around the city by public transit . Wonderful, wonderful! App..ScannhappyVersion: 5.123.1

GraciasTan important para Mi esta aplicación 🥰.Martika martikaVersion: 5.124.0

NicePerfectly . Asum.Ray FortinVersion: 5.123.1

Public Transport is really helpful to citizens.Very efficient & cheap service. No headache of parking. To compensate staff salary and perks , if fare is increased it will be accepted by public pleasantly. Most reliable and cheap. Always on time. Staff is helpful & submissive. God may bless all the staff and their families with every happiness of life..JandaBSVersion: 5.122.0

Highly recommendVery helpful app. Highly recommend!.TanushiSenVersion: 5.122.0

Its good butI dont like how it baits you into installing the app or else you're not allowed to use the site. other than that, pretty solid.ScarapussybussydeclussyVersion: 5.123.1

Perfect!This app is amazing. I recently started taking the bus, and I was terrified. I didn’t know what time, which bus, or where I was going. Moovit tells me what bus to take, and what stop to go to. I press “start” and it tells me where my bus stop is. I’ve waited at the wrong one before 😡. You can customize your trip planning in settings. I have severe osteoarthritis, so I can’t walk very far. I use the “least walking” option, and it plots routes where the bus stops are closer. I’ve taken short and long trips, this app has never left me stranded. 😀.Flower Junkie 52Version: 5.122.0

Chauffeur de l’autobus conduit malAujourd’hui j’ai faite le trajet 903,mais le chauffeur roulait très vite et arrêtait très brusquement.je lui ai dit et aucune réponse j’espère que bz lui ferai le message son numéro d’autobus était 2002 et je suis parti du terminus de Laval 15 hr 10 environ.Bert741119Version: 5.122.0

Best Ttc appsI really love how it tells you exactly when to get off the bus 🚌 and out may stop you have left really like that 👏🏾👏🏾👍🏽.Blessone 🇯🇲😘Version: 5.121.1

Muy util esta appMe resulta verdaderamente util la aplicación se la recomiendo a aquellas personas que quieren utilizar el transporte publico en cancun.LeoStar2023Version: 5.121.1

YesUsually run on time.Popular BluffVersion: 5.120.0

For the most part reliableThe app is easy to use and offers many routes at a glance. It almost never gets the schedules wrong..SpanishoegalleryVersion: 5.120.0

Best way to know the time my bus will arriveVery very helpful no stress I rate it 10 over 10.Imo1 of MontrealVersion: 5.118.0

Great app but still advertising:(I have paid for the app but still get advertisements for some stupid app i dont need :(.Gu in vrhh ubVersion: 5.119.0

The bestMust have.SerhiyshulhanVersion: 5.118.0

Great AppIt’s worth getting the year subscription and getting rid of the ads that are not ok when checking schedules on your iPhone, drains battery too. The ads slow you down and take-up too much screen. It’s frustrating. If the app continues as is, or gets better (of course), I will be renewing another year. BTW, initially I had an issue and customer service was quick to help resolve the issue. I was impressed with them too..$ucce$$ful LifeVersion: 5.118.0

ExcellentJaime bien l’appli, nouveau à L’Assomption alors l’horaire des bus et apprécie 😊.Try0utVersion: 5.117.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.124.0

Moovit: All Transit Options Negative Reviews

Might as well just use google mapsI had no problems with this app in the beginning, sure this app has really annoying ads but I didn’t consider it to be an issue. It gave me good routes and I followed them with no issues, I like the features where it alerts you when to get off and when to get on a bus, but it seems like sometimes those features are faulty. Yesterday, my actual time of arrival was 50 min later than the eta that moovit initially provided! I was waiting for a bus that moovit told me to get on (moovit did not give me another bus option, which it does do other times) and after the bus didn’t come in the time slot, I reloaded the app to find that it now was recommending me to take another bus, that had already left the stop I was at! This increased my eta by 20 min as well. Although I was frustrated, I had planned to come early and it was fine. In my many panics of using the app, the annoying ads will pop up, close, and then the app will constantly load until you restart it. Not a big issue, but immensely nerve racking. But after reloading it, my eta was increased by another 30 more min?? To close, I feel like the best strength of this app is to just the ability meticulously plan ahead, but at that point you may use a service like google maps that does not have any ads that completely restrict you from using it..NyacadeVersion: 5.94.0

Great app if you can deal with adsI’ve had this app for almost a year now and they just started putting ads into the app heavily. I mean nobody likes ads of course and they’re annoying to deal with but when you’re standing outside afraid to miss your bus trying to figure out where to go or if your phone is on 5% and you’re figuring out what bus comes next before it dies and then an ad pops up in your face. It’s extremely frustrating and sometimes stressful to deal with. I understand this app doesn’t really have a choice considering they aren’t earning money any other way that’s why I kept the app and tried dealing with it but I wish they did it in a better way or come up with a better way to show ads because this is honestly ridiculous and I’m starting to hate the app. I used to recommend this app constantly to all my friends and family because we all took public transportation for school or for work but now I want to delete it myself honestly..The lovely darlingVersion: 5.85.0

Too many ads with the new updateI have been using this app for about two years and it has been working great (especially during the time when there were no ads). The update a few months ago added pop-up ads which was quite annoying at times but is tolerable. The latest update with video ads, however, was so inconvenient for users since you have to wait for a few seconds before closing the ads. This is not some game apps where people are willing to sit through the whole ads just to get some bonus. To developers, please remember that people only click on this app to get to somewhere they want to be. We only use this for a few minutes per day and would not worth our time looking at all the video ads in this app when there are other options that works similarly (some with even better ui) but without ads..J TarnVersion: 5.83.1

Arrival times are always wrong.This app is wonderful for showing me how to get anywhere. I moved to Israel from the US and regardless of my horrible Hebrew skills, I can travel anywhere comfortably using this app. The huge drawback is arrival times of busses and the stated end-of-trip arrival times. When waiting for a bus, often a green real time indicator will show a bus is arriving in X minutes. But I find I need to add about 2 extra minutes to that number in the end. Or it will say the bus is arriving in 1 minute, but that displays for 4 minutes. I have been late to almost every single meeting I have planned using this app. To the point of where I now know I have to add 30-75 extra minutes to Moovit’s estimated arrival time. One time I was 2 hours late to a meeting 18 km away because Moovit gave me a trip plan where the buses never showed up! No holiday, no road construction, no Shabbat, just a regular day..From Detroit with LoveVersion: 5.77.0

Intrusive pop up ads every secondMoovit worked fine for what it was before they decided to integrate pop-ups. Now I do understand the need to monetize your app and pay developers, and I have nothing against ads at all (Google and Waze have ads all over their maps). But these pop ups are obnoxious, intrusive and take up valuable time when you are quickly trying to check a route or bus. And it’s not just one per trip, it’s like every third thing you click triggers an ad. It’s a huge inconvenience when when you’re pressed for time. It’s gotten to the point where I’m using Google more than Moovit, even though Moovit’s times are better. At least Google doesn’t shove video ads in my face when I’m running late to the bus. Moovit, fix your profit model. Pop-up ads are not the solution. At the bare minimum, tweak the ads so they don’t interrupt user experience..AdmatoVersion: 5.83.1

Use this app if you like getting screwed overI live in Israel. This app has screwed me and my friends over too many times. It will tell you a bus is coming at a certain time and then it just never shows up. Then, you look for another route and it tells you that the exact same bus is coming in 10 minutes instead- which it doesn’t. Today I had to walk 2 km to get to another stop because it was the only available route after I wasted 15 minutes waiting for a bus that never came. After I got off that bus I had a connection bus to take me to my final destination, but surprisingly enough that bus also never came. I ended up getting to my destination a few hours late due to factors that were not even in my control. I do have to give this app some credit because it works most of the time, but I can’t even remember how many times it screwed me over..RytromVersion: 5.26.1

Becomes useless with timeI really found this app useful during the first couple of months of use in several different cities (but not all because it's really useless in some cities). I read reviews that the ads were a problem but it didn't match my experience. Now however it does match my experience. Ads have now become so bad that I have missed connections and had to abandon trips. The problem is that they hired how to dismiss the ad in such a way that it becomes very hard to dismiss and then when you accidentally activate the ad you lose your trip. It forced me to stop using the app. This is really a shame because I feel it is a well-designed app. I considered subscribing but the price is just too high and amazingly the instructions for how to subscribe didn't work within the app!.Discerning learnerVersion: 5.95.0

Drop from GloryThis app used to be great. A few changes have occurred the last few months that have made it extremely frustrating. Before, I could load previous trips from the home screen. This meant not only the two locations I was traveling between, but the time at which I had searched for the trip. This was extremely useful because if the app closed, I could reload the trip at the push of a button, and know exactly where I was on the route and when I needed to get off. The second thing that changed is that the app crashes very frequently in the background. When I’m traveling and have to reload the route, I now have to wait until I get on a stop so that the app can show me the bus I’m currently on. This can get extremely frustrating when I’m traveling on routes I’m not used to. In addition, when I have Live Directions set, the app still crashes in the background! I just had it happen and that got me to write this review. It’s so frustrating that the app crashes a lot and I can’t reload entire trips from the home page. Just adding that one functionality back into the app would make a huge change in performance and usability of the app. Can the developers explain why they got rid of it?.Noventa nuevaVersion: 5.27.0

Unreliable but some useful featuresI have primarily used Moovit with AC Transit in Berkeley and Oakland, and the app has been very unreliable regardless of the line, time of day, or day of the week. It usually doesn’t get the arrival times right. I made the mistake of not checking nextbus today, and now I will be standing at a bus stop for the next half hour because Moovit didn’t take into full account tracked buses and the unreliability of bus schedules. I downloaded the app with the hopes of having an alternative to nextbus, but unfortunately was disappointed. The only redeeming quality of the app is the fact that the app provides you with notifications as to when you should prepare to get on or off your bus. However, even this is flawed, as arrival notifications are usually given after the bus has already departed. I can only hope that the developers improve the most fundamental aspects of their app..Greg TakashiVersion: 5.23.1

Unfriendly when it about payment or cancellationNo option to fix any mistake or cancel your credit card . I was checking the price of my possible trip . When some how “bought the ticket to the train “ and it wasn’t the idea at all. I looked for an option to cancel- but nothing . I received Qr that obviously I never marked it because I never went to the train station . When The next day I receive receive, I was charged maximum fare becaus I never “finished “my trip . Hello, I never finished because I never went on that trip . I sent 3 emails, called to Mooveit . And all Answers I received that they will check it and will considerate my complain and if everything is ok as Insay , my money will be returned within 2 weeks . Well , they charged me . Although I never marked Qr , and without ir I couldn’t enter or exit to the train station in Israel..AlonckdkdVersion: 5.72.0

Very annoying recent technical problemI can no longer exit and return to the home screen when I am finished reading the notifications you send. This was never a problem before but it has now happened 3 times. I actually have to power off my iPhone every time you send out a notification to get out of that and back to the home screen. My next move will be to delete the App..Fransi w.Version: 5.73.0

Ad blocks appDownloaded, tried free trial, first ad blocked entire app and no X to close out. Removed app.LoldriarVersion: 5.119.0

Not recommendedAds in this app make you crazy !! Never recommended!.Reta2022Version: 5.108.0

Worst app worst so called improvements ever .The worst new app ever . The old app was better .. and buses dont even run til like 10 am in my neighborhood .. used to get a bus at 5 am . And they only run every hour not every half hour like what is going on. I cant even get a job with that kind of bus schedule..Jayslay0006Version: 5.97.0

Not working in LanzaroteI don’t think the app is the problem, I think the information coming from the Lanzarote bus system is all wrong. We have spent the last 6 hours using the Moovit app trying to cover a distance that would be a 13 minute drive in a car. The stops don’t match the routes, the busses do t stop in schedule, and the buses shown in the app don’t go where the app says they do. Rather frustrating..FrxnlDesantaVersion: 5.81.2

Too many AdsUsed it for many years but deleted as soon as they started putting ads in the app. It’s so bad. I really liked it..AsANightWalkerVersion: 5.78.1

Way too many adsI just need to get to my destination. Bring back the old Moovit.AbeenaVersion: 5.125.0

Wrong timeCame rushing over to the bus stop thinking we would make it in time and the bus had already left!.Tourists from CanadaVersion: 5.125.0

Impossible to make personal changesUseless online help. Can’t change my « Home ». Or even access « My Account ». I’m using paid version..SHF.OttawaVersion: 5.125.0

Intrusive adsAn app that fills your screen with intrusive ads the moment you try to look up a bus route. Hard pass..Aboud DeeVersion: 5.124.0

DifficultiesI am having troubles searching for busing, on this app. It is not giving me the time, the real timing of when the buses are supposed to be going, I am having difficulties looking at the trains sky trains on here..FrenchfriesaVersion: 5.124.0

Bus bay numbers.Please please put which Bay the buses are at so people can find them. Many times I search for a bus route, I know the bus number but don’t know which bay number the bus is at..CijaiyVersion: 5.124.0

Crappy appToo buggy, annoying to use. Useless.RaybroughamVersion: 5.122.0

Worse than the older versionHave been using this app a while ago and it was my go-to for transportation. The "modern" version is a huge disappointment.. ugly and intrusive ads apparently aren't enough, so they also moved some important features to the paid version. Not sure if they know, but those are free with Google Maps, which I am going back to using. Adios.Alex rkVersion: 5.121.1

TerribleAd blocks app and no way to x out of ad deleted app.DonnasaskVersion: 5.121.1

AnnoyingThe most annoying useless app . I couldn’t even get to it , I couldn’t exit out of the ads 😡.Annoyed by moovitVersion: 5.119.0

Too many adsToo many ads and sometimes they’re in Chinese including the buttons so I can’t close them as I don’t read Chinese. This app was so good before and now it’s just frustrating!.Danny2692Version: 5.119.0

Makes up bus times that don’t existVery unreliable 😐.Atgdru if suhh i hate this appVersion: 5.119.0

Not very usefulLooked up buses from Palermo to Monreale and the AST route from Palermo Centrale was not listed Relied on info from my hotel and people in the street rather than this app.AlexplatonVersion: 5.118.0

Millions of ads per sessionCan hardly use the app with every type of ad thrown at you. Wow!.Rajesh91Version: 5.118.0

Ugh!Way too many ads and auto opening stuff thrown at you. I don’t have an hour to try to figure out how to use the app and navigate around the stuff that doesn’t have “x” to close the window. I don’t feel I need to spend money on this either . Online was no better. 😞. Just give me a map and a bus schedule. I’m going to delete the app..This is not free!Version: 5.117.2

This may be the most unintelligible app I have ever seenIf you ask for the schedule of a bus route, it doesn't tell you what the starting location is, only if you want to change the end point. But again you don't know if it is the schedule from which point. Entirely useless..MompadaddyVersion: 5.117.2

Pas bon3 fois j’ai essayer dès transfert de la 27 ouest à la 14 sud…. J’ai finalement dû prendre un taxi !!! Le bus 27 est toujours en retard On m’oblige à écrire une note quand je donne 0000.Ca se peut pasVersion: 5.116.0

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