PayPal Here - Point of Sale Customer ServicePayPal, Inc.

PayPal Here - Point Of Sale Customer Service

New users can no longer sign-up for the service. The newest in-store solution is now available in the AppStore as PayPal Zettle.

Get paid on your iPhone®, iPod® or iPad® with our free app and a card reader that’s right for your business. Accept credit and debit cards, send invoices, track cash and check payments. It’s only 2.7% per US card swipe, chip or contactless transaction. No long-term contracts, commitments or monthly fees.


• More options, more business: gives your customers the flexibility to pay how they want.
• All in one: PayPal Here™ is part of our trusted suite of business payment solutions, helping you manage all your in-person, online and mobile payments through one central account.
• Help when you need it: You can contact us directly from the app, by phone at 877-569-1136 or by visiting


1) Download the app
2) Choose the card reader that’s right for your business

PayPal Mobile Card Reader
– Accepts magnetic stripe cards
– Connects with your phone or tablet audio jack

PayPal Chip Card Reader
– Accepts chip cards, NFC payments like Apple Pay™ and magnetic swipe cards
– Reduce liability for certain types of fraud
– Connects via Bluetooth


PayPal Here uses an encrypted card reader, backed by our best-in-class risk-management and fraud protection. All payments go right into your account for secure, reliable, and easy transaction processing.


Payments processed with PayPal Here are transferred to your account usually in minutes. With the PayPal Business Debit Mastercard*, you can access your funds at thousands of ATM’s nationwide, plus get 1% cash back on all eligible debit card purchases.


• Get a free app and PayPal Mobile Card Reader
• Invest in the PayPal Chip Card Reader to accept chip cards, contactless (like Apple Pay™), traditional swipe payments – all in one device.
• Pay only 2.7% per swipe, chip or contactless transaction for all major US credit cards including American Express, Visa, MasterCard, and Discover
• Let customers quick-pick a standard tip or enter their own
• Manage and view your sales history
• Text and email custom receipts
• Add multiple users on one device

*Business Debit Mastercard is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The card may be used everywhere Mastercard is accepted. See Cardholder Agreement for complete details.

PayPal Here - Point of Sale App Comments & Reviews

PayPal Here - Point of Sale Positive Reviews

Great Experience Except Hold Funds For 30 DaysI have used PayPal for personal and business use. It works very well and have not had any problems except key in entry payments are held for your 30 days from Customers which have paid. I understand their rationale as protecting the Customer if their are fraudulent use; however, when a business has been with you PayPal and a running record of great integrity and character; there should not be a problem. Our business verifies an government ID along with the credit card. Some out of the box thinking on PayPal needs other alternatives than holding a business hostage to their own funds by their Customers whom we have already provided the service and merchandise. Thank you for a more thoughtful solution than holding our business funds..Version: 4.1

Great App!I’ve been using this app for about 3 1/2 years. Everything has been going great. I have only had one issue with them holding money. I was at an event and apparently the service in that area was very bad. A lot of my credit card transactions would not swipe so I had to key them in manually. I didn’t know that if you keyed in a certain amount of transactions manually that they would put those transactions on hold. I had to wait about 2 weeks to get the money released. That was my only issue with waiting so long for the money to be released but apparently they were saying it was some type of fraud protection and they had to verify that the transactions were legit. It finally went through and I have not had any other problems since then except for having to get a new card reader. My money is available immediately and the fees are a little cheaper then some of the other apps! I’m staying here until something better comes along..Version: 3.7.7

Great for service industryI’ve been using pay-pal for for several years now. I use the swipe reader on an I-Phone 6 s. I started originally with an I-5. There have been some bumps along the way such as connectivity issues and a card reader that failed. I do business in remote areas with little to no cell service sometimes. The connection problems resulted from poor cell signal or too many folks using the same tower at the same time. Manual entry almost always did the trick. On few occasions I had to take the customer info an manually enter the payment once I got back to the office. On the card reader, I learned from Pay Pal technical that there is a battery inside the swipe devise that just plan wears out. They sent me a new one and I was up and running again with no issues. Funds on transactions seem to always be available immediately or within the next day..Version: 3.9.1

Perfect for My Side GigI use PayPal Here to process card payments at craft markets. The app is simple to use and has all the options I need. I love being able to set up a list of items to punch in at checkout. Card processing is pretty straightforward, and the fee PayPal charges for each transaction is very reasonable. I also like being able to check my PayPal balance, review transaction history, and transfer money to my bank account through the app. The card reader itself works fine, as long as you use it right. Just make sure it’s turned on and connected BEFORE you start a transaction. Otherwise it may not read the card. If your phone has trouble connecting to the reader automatically, use the “connect to card reader” option, and it will find it immediately. The battery on the card reader is better than I had expected. It’s lasted through a few 8-hour markets. It also charges pretty quickly..Version: 3.7.7

No issuesI’ve been using this app to accept cards for about five years for my business which is a service business. Only way I can accept cards on the road is with my phone and I always use the PayPal app. I’ve never had any issues with them holding money. When I charge my clients, my money is always in my account instantly. I have the PayPal card myself so I can use my money seconds after running a clients card. I did have a jack issue one time many years ago and PayPal security caught it immediately and shut my account down till I contacted them. All my info had been changed and their security team allowed me to change my password and then they reset all my info back to correct and it’s been smooth sailing ever since. Not a dime was taken from my account and I was super happy with PayPal’s performance. I recommend this app to anyone who is mobile and needs a way of accepting credit cards on the run..Version: 3.6.2

Love it, except for gratuity partI wish I had not done the latest update. It used to be that I would enter the price, enter the card information, then hand my phone off to the client where it would prompt them with “confirm total”, and give them an option to add a tip. Now it’s showing me that portion before I enter the card, which I have to ask them if they want to add a tip. I never want to make my clients feel obligated to add a tip, although tips are very common in my industry. I wish I could hand the phone to them like before, and they could discreetly add a tip (or not). I’ve missed out on tips from the last few clients, because I would run the card, and it would go straight to “processing”. It’s better when the client can confirm the total..Version: 3.0.2

PayPal Here Chip & Swipe ReaderI’ve been very pleased with the PayPal Here app and the accompanying card reader. I’ve been using them without any problems every weekday for the past 2 months. I have only had one instance where the card reader seemed to freeze up and not connect to the app; to get around that issue, I hand keyed the customer’s CC number into the app and proceeded to charge the payment. Other than that one time, I have had absolutely no issues. The PayPal Here app and card reader work amazingly. I’m able to accept all card payments and at the end of the day I transfer the amount over to my bank account. The funds transfer over without any problem within about 48 hours. If I want to use the funds immediately I do have a PayPal MasterCard..Version: 3.7.7

Better than SquareI switched to PayPal here almost year ago and i love it. For about 4 years i used Square and when my photography business started growing, Square blocked $4350 of my last few sales and forced me to refund because transactions were higher than average. So i thought it’s good for Square. I’m growing and they are growing too. So there was no way they would process my money and deposit to my bank, i had to refund the money to clients, which was frustrating for both them and for me. Then i did all my invoices through PayPal. Thanks for amazing services and card readers charge stays for much longer hours. Also, i love PayPal capital, that gave me a loan for my business so i could invest in more equipment. Amazing! And apps work great’ Arken Insta @ newyorkfaces.Version: 3.6.4

I actually like doing business with PayPalI have been a PayPal customer for 10+ yrs . I can any swipe a card and it processes the funds immediately into my PP account and I can instantly access the funds via my MC PayPal business debt card within 1 minute or less . Some of the below complaints I’ve seen are from people that don’t understand how funds are transferred to different financial institutions and how fund processing operates within banks and when processing occurs. If you have low risk financial history, chances are that you will not have delays with fund movements/transfers/ ECT . I have banked with many institutions and PayPal is my most secure company and the service experiences alway excel over most of the brick and Mortar banks in the US I have been associated with . Hope this helps !!.Version: 3.6.5

Great app, Card reader is mehI like the app a lot, especially that when I create catalog items they show up across all devices that log in. Being able to see a lot of transaction details and metrics on the app is better and more informative than the browser site, which is puzzling to me. One drawback on the app is that it had difficulty completing sales using the Venmo option. The card reader on the other hand keeps going to sleep every 10-15 minutes and then I have to reconnect it manually. Not good performance during craft fairs making customers wait..Version: 4.3.8

Great mobile credit card processingI honestly have no idea what these people are talking about that are giving this a poor rating. PayPal as well as the hardware has worked very reliably for us. I guess the only inconsistency that I’ve noticed is that when we change cashiers, and phones, the new phone doesn’t automatically connect to the card reader. I often have to go into Bluetooth, forget the device and rediscover it. Our business is seasonal therefore it’s great that we don’t pay fees on the months that we are not doing business. We may pay a little higher fee than some other services but at years end, we come out ahead..Version: 3.6.0

Wow! So easy!!! I love this ap!I have used Pay Pal for a long time now, well over 10 years. When I decided to start accepting credit cards for my business I consider switching to something like “ Square” or another one of the mobile credit cards programs, I had no idea Pay Pal offered it. Once I realized Pay Pay had Pay Pal Here I was excited to try it! After using it I couldn’t be happier!! Sooooo Super easy to use, very pleased to keep my account with Pay Pal! The money it there instantly!! The only complaint I do have is Pay Pal customer support group is sometimes hard to deal with, but I do t have to call them often because the ap works great!!!!.Version: 3.7.0

User for 18 yearsI have to say prior to this year I had been singing praises to PayPal overall for 18 years (that’s how long I have used the company) as I rarely had any issues. This year for some reason the apps (I use 2) both seem to “forget” my password and I have had to change it over 10 times in less than a month to log into my account! It has also been telling me my account catalog is “unavailable” for over a month. Like most things I know it has updated and changed over the years but it really isn’t as user friendly as it once was. That all being said I plan to stick with it til next year in hopes the “bugs” get worked out..Version: 4.2.2

Read the fine print for paypal business.The holds paypal puts on customer money is almost 3 weeks or longer. We submitted all the required documents. Paypal didn't release the funds into our account. In the fine print it says they can hold the money if they think it's suspicious or if they think your selling something for to high of price. If paypal thinks you sneeze wrong they can hold the money. Its not a joke or a rant it's just the truth. Read the fine print and the list of reasons is so long after the first 3 or 4 you realize this is not where I want my business account through. I went through a traditional brick and mortar bank strictly because of this..Version: 3.9.1

PayPal is a safe “professional” app.Rules and regulations protect both buyer and sellers. As a 2nd generation small business owner. I’ve used the app for over 15 Yrs. and in the beginning, had to be patient while waiting for a transaction to post. In time funds were available the next business day and eventually no partial holds were placed on payments for possible charge backs, unauthorized or disputed transactions. I now enjoy real time payments in full, less fees, with no minimum balance requirements. If your customer is called by their bank card and are asked about a transaction and they don’t recognize or forgot then dispute the charge. The “Genie” can’t be put back in the bottle. I’ve learned to avoid getting a financial institution involved in a dispute by communicating first with the customer about their error. Then refund for services or purchase, avoiding weeks or even months long review done by the financial institution. Alberto Jr. Alberto and Sons Clock Repair.Version: 3.8.2

Recent improvementsThe app has had some bumpy updates lately, however they definitely accepted user feedback and fixed everything up. Most of the negative comments I see result from not reading the terms in their entirety, so read them! There’s important stuff there! Overall, I enjoy using PayPal Here for accepting onsite payment. If I could have one wish, it would be to have more customization for printed and emailed receipts. I would love to be able to put a logo at the top, and change the information that is printed directly..Version: 4.2.2

Awesome! Always has been...I see some ppl complaining on here, & not sure why. It works perfectly and I use manual entry or old swipe reader. Money is always available instantaneously. The only exception, on 2-4 occasions over a few years, they locked or declined a large transaction. $2k plus which is understandable since it’s more unusual for my usage. But a phone call usually cleared it up easily and immediately. A little hassle for customer/user on other end trying to pay as they would get a call from their CC company. But all in all the best platform around in my opinion..Version: 3.6.1

FantasticI have been using pay here for about 7 years and I could not be more happy with them. I use this for my retail business and I love it. My money goes in immediately and I can use my money instantly after. There have been very minor bumps but worked through them. The app is very simple to use and I would recommend it to anyone. I know when I first began they held my money for a short period of time but now that I am a seasoned seller all my money goes in instantly including when I put in the numbers manually. 5 stars!.Version: 4.0.1

PayPal is great. Now you can pay at cvs with ur Apple phonePayPal was one of the first online business that I can remember it's one of the best ones and it's safe to use because they to 24 hour Thurrell connection for no one to steal your codes or hack your name. They have especially unique to protect you as everything else you still have to be careful never put your passcode or email to a site or a new site I should say that's how they steal your passcodes do it when you know it's safe. However PayPal is awesome I highly recommend pay pal to everybody.Version: 4.3.8

Overall great platformI bought one of the high end cars readers from the store, wouldn’t work when I received it. Got it warrantied and that one crapped out also. I use the two other versions, the chip and swipe as well as the chip and tap readers. It would be nice if there was a more reliable card terminal PayPal could create where the customer can do Tap, Chip, Swipe and enter their pin information without touching a screen, or a personal cell phone. With the pandemic, people are still skeptical about touch someone else’s devices..Version: 4.3.8

Great appDownloaded app on the fly to support an event today. Very easy to use and intuitive. Only issue was getting the card reader to read the card; it worked sporadically at first but worked fine later. I’m guessing wifi strength impacts it. It’s easy to enter info by hand when the card won’t scan. Two suggestions: 1-please do away with the signature—it’s meaningless and dangerous in this day and age. 2- When you enter the item name, keep that in memory so it pops up each transaction unless you type in a new name..Version: 4.0.1

Very GoodEasy to use. Card reader works well. It’s nice to have the chip reader. I haven’t yet, but it’s possible to authorize other users than yourself. It’s great for record keeping because you can add cash or check sales. Easy to send receipts immediately via email, text, or print. I can transfer my money to my account and have it the next day or leave it in Paypal and work from there. I’ve used a variety of systems and switching to another is killer because automatic withdrawals etc. are lost until customer is contacted and payment information updated. I can use PayPal and Paypal here and never go through that switching again. Paypal Here is portable if I need it and the small reader is lightweight, can be carried in a wallet or purse without extra bags. Reports are easy to access, understand, and print from my phone for super easy monthly record keeping. Or I can access at the end of the year. It’s great!.Version: 3.6.2

PayPal offers hidden value🧐It works perfectly. Yes you pay a fee per transaction, duh welcome to the working world. Super easy to set up. You do not need to pay for a swiper as the app does take cards manually. But the readers are inexpensive and customers love it. The app has everything you need to work remotely. Okay all that is neat, I really appreciate the invoice options. It’s so clean and professional. My clients love the proof of purchase. They also have a great credit card option. It’s crazy easy. They offer a bunch of business resources as well👍.Version: 4.3.3

Excellent and safe way to do businessI'm opening a 503c non profit but your support staff explained reserves etc. My fees on my account will always be $200 or $400 and for credit card fraud our financial business banker said purchasing prepaid cards would be safer because there is so much internet fraud. I was just confused why it was not available. It was explained and I see it being very easy moving forward. For my new non profit they will have to use their personal card to get tax gifting credit but I'm going to invest in the chip reader Regards Greg Dalle-Tezze.Version: 2.8.4

Great productsWe have been using the Application and Pay Pal Here for six years and never lost a sale or money. There is always a warm body to talk with if I have a issue or question. I try to sell everyone I meet on Pay Pal; those I know that have used other systems have lost as much as $1000 or more; gone FOREVER because ALL data just disappeared. Pay Pals service fee is less than all those I know AND if you get and use their debit carb for merchandise purchases; you can get another 1% back. Sign me as “A Customer for Life “..Version: 3.7.4

Pay Pal is GREAT for small businessesI have used PayPal for over 5 years and love it. I have a store open 4 days a month and can transfer money to my account on Sunday and the money is there on Monday. It also works great the rest of the month for online sales, Facebook sales and local meet-ups. And even more amazing is how well they manage my online supply purchases. The money is never paid until I receive my package and, if I have a dispute, PayPal works hard to resolve the issue and is quick to refund my money..Version: 3.7.4

A company that I trustI love the functionality of this application. It works flawlessly with my chip card reader. *SUGGESTION* this application will rock if it had appointment/booking/scheduling calendar built right into the app. I use Setmore for booking clients to my service but Setmore lack PayPal as a payment processor in their app. Even if they did, I would still prefer to use the PayPal app to process my payments and keep all payments, transaction records, clients and appointments all inside one app that has its own mobile terminal. UPDATE: I hope PayPal integrates a appointment booking scheduling system in this app. I made this suggestion a while ago but obviously PayPal isn’t listening...Version: 3.7.5

Love it, but...This app has always worked great for me, except the past month after an update. I used to be able to hand customers my phone to sign after I swiped their card to get them to sign. At that point they would have the option to tip. After the update, the only way to tip is by adding the tip in before you swipe their card. I don’t want to ask customers if they want to tip me before swiping their card! I miss handing my phone over and letting them do it discretely if they wanted to. Please go back to the way it was before!.Version: 3.0.4

Years doing business 👍🙏Take it from me I being doing business with PayPal for years, if you need a very secure credit account go for anything you need , I mean anything if you need a loan a credit card or opening your own business or just selling accepting credit cards on your business it easier when you could charge from any where, from your own mobile cellphone 📱. They their when you need them they will back you up, they don’t let know one get over🙏👍.Version: 3.6.1

PayPal - master of convenience and flexibility!👍I have been using PayPal for over a year now and I am so happy with it. It gives me the flexibility of accepting multiple forms of payment, and it is so fast! I highly recommend it for anyone the is a small business owner! Being in the Electric service industry, Just being able to offer the use of credit and debit cards has increased my ability to do larger jobs immediately, closing higher paying and higher-end jobs. Thanks so much for the PayPal service!.Version: 3.5.1

“Point”less Point of SaleThis app is nothing but a browser exclusively for the PayPal page. After logging in, it takes me to the PayPal home page with no instructions on what to do next. This app is a POS-Pointless Occupant of Storage. Also, it doesn’t work in Canada. I love PayPal so I gave three stars for its other amazing services and eagerly await the day this service becomes actually usable..Version: 3.9.1

Good AppThis is a good app; my only complaint is that it's not available for iPad. PLEASE make PayPal Here available for the iPad. A bigger screen means less strain on the eyes, easier to share what's on the screen with those around you; bigger screen enables you to see more without having to scroll up, down, right, or left. Not to mention the abundant of additional features that can be added to better enhance the app thus enhance user experience. Also it's great to have your apps on ALL your devices, especially when you might not have your iPhone with you or for the times the battery on your iPhone is dead, being used by someone else, lost or stolen. All in all there are many benefits to having the PayPal Here app available on the iPad..Version: 1.7.7

Pay Pal HereNot impressed with so far, keep getting a invalid region error will have to see what kind off support I get in resolving this error.Version: 2.6.11

Read the Product Description First!!!To those complaining about not being able to use this, if you read the product description first. Install the app and THEN PayPal will send you the attachment that goes with it. Before you bash too much wait until you receive the attachment. Remember processing payments is what PayPal does best, and remember patience is a virtue hard to come by in an instant gratification society..Version: 1.0.3

In canada, app installed, NO READERI've been with paypal since 2002, and use their service often to buy, sell, and use my PP debit/credit card. So I saw this app over a year ago, and downloaded it on my phone. I could not complete the install at that time because it was 'not yet in Canada'. So every once in a while I open it on the phone, and lo and behold, it installed. I was able to enter all my info, log in with my alternate email account (made special for accepting PP cc payments). I printed a test page from my wireless printer which worked immediately. I can add objects, set tip and tax amounts, etc. Alas, I never received a card reader though I requested it oh so long ago. Why would I want to pay 3.5% per transaction in order to manually key in a cc, when with the swipe-reader it is only 2.5%? And guess what? No link online, or way to order a reader. I could go down to the US and buy one at Staples lol. Guess what else? Customer service must be in DonthaveaclueIstan, because I wrote and told them I am in Canada, have the app installed and working, but just need a reader. And the CSR sends me instructions for how to dl the app and install it, request the reader while installing, and, oh yes, it ISN'T available in Canada yet. Well I find it hard to believe I'm the only person in Canada that DID get the app successfully!.Version: 2.3.3

Paypal Here in CanadaExcellent, easy to use credit or cash payment application. I've used the swiped unit successfully as well. Even has a calculator integrated for tallying product sales, built in Sales Tax and even a discount option. Great application! Well done PayPal!.Version: 2.6.11

PaypalI can connect in my paypal account but it freeze at the step when they say i can start taking payment it takes forever to load. Can you fix that! What i am suppose to do?!!.Version: 2.2.5

Original is betterThe update has made this app more difficult to use. Typing in descriptions is tough on a iphone and you cannot see what you are typing when the field fills up. Really annoying..Version: 2.1

Almost lost $1000I use the app because I have a US account. The first day used it about 1/2 the perches said they went through, had the customer sign for it, then I sent a receipt- but the money never showed up in my account. So I raised hell. Of course. I had lost almost $1,000 worth of sales. At first some one at pay pal tried to tell me it was a user error! But eventually I got them to do the rite thing and refund my lost sales. So Pay Pal Here totally messed up but as least they payed up! That's the benefit of going with a trusted name brand. They have a reputation to uphold..Version: 1.3.5

Don't understand negative reviews.Been using it for offsite events for over a year. Works great..Version: 1.5.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.4.0

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