Credit Karma Customer ServiceCredit Karma, Inc.

Credit Karma Customer Service

Making the most of your credit scores starts here. From spotting identity theft to getting personalized loan and credit card recommendations. Ready to make financial progress?

• Check your free credit scores – Learn what affects your credit scores and how you can take control.
• Credit Karma Money™ Spend – A whole new kind of checking experience with no hidden fees,* two-day Early Payday,** and a daily chance to win Instant Karma™ cash reimbursements for debit card purchases.***
• Credit Karma Money™ Save – We’re making it easy to save with no fees, a high-yield savings rate and a monthly chance to win a $20,000 Instant Karma™ cash boost when you make a deposit.****
• Explore the Relief Roadmap - Connect with government stimulus programs, unemployment benefits, debt relief opportunities, loan options and more.
• Free ID monitoring – We help you spot potential identity theft and give you tips for keeping your personal information safer.
• Free credit monitoring – Get credit alerts when we see important changes happen to your Equifax or TransUnion credit reports.
• Personalized Approval Odds – See which credit card and personal loan offers you’re more likely to get before applying.
• Credit card choices – Browse great credit card offers based on your unique credit profile.
• All things auto – Tune up your auto loan, save on insurance, see open recalls and find vehicle records.
• Home sweet home – Calculate how much home you can afford, see personalized home loan offers and get a mortgage pre-qualification letter.
• Personal loan shopping – Whether you want to refinance credit card debt or borrow for an emergency, we’ll show you personalized offers based on your credit profile.
• Credit Karma Tax® - Filing your 2020 state and federal tax returns is 100% free from start to finish, plus you’ll get our Maximum Refund Guarantee*****, Audit Defense****** and dedicated support.
• Search unclaimed money – See if any of the more than $40 billion in unclaimed money has your name on it.

Join more than 100 million members and get all these features, and more, for free. Download the Credit Karma app now.


DISCLAIMERS
Banking services provided by MVB Bank, Inc., Member FDIC.
*Third-party fees may apply.

**Compared to standard electronic deposit. Early access is dependent on timing of payor’s submission.

***NO PURCHASE NECESSARY. For Rules visit https://www.creditkarma.com/lp/sweepstakesrules-checking#instant

****NO PURCHASE NECESSARY. For Rules visit https://www.creditkarma.com/lp/sweepstakesrules-checking#savings-instant

*****If you receive a larger federal tax refund amount or owe less in federal taxes using the same Tax Return Information when filing an amended return through another online tax preparation service, then you may be eligible to receive the difference in the refund or tax amount owed up to $100 (minimum $25) in the form of a gift card from Credit Karma Tax®. For details and eligibility, see https://www.creditkarma.com/tax/programterms#1.

******For details and eligibility, see https://www.creditkarma.com/lp/audit-defense-terms/. Exclusions apply.

$2781 provided in the Credit Karma Tax phone screen image is the average 2018 Federal tax refund based on data provided by the IRS. $2973 is the average 2018 State tax refund in CA based on data provided by the CA Department of Revenue.

Mortgage products and services offered through Credit Karma Mortgage, Inc. NMLS ID# 1588622 | Read licenses at https://www.creditkarma.com/about/mortgage-licenses.

Loan services offered through Credit Karma Offers, Inc., NMLS ID# 1628077 | Read licenses at https://www.creditkarma.com/about/loan-licenses | California loans arranged pursuant to a California Financing Law license.

Insurance services offered through Credit Karma Insurance Services, LLC (dba Karma Insurance Services, LLC; CA resident license #0172748).

Credit Karma App Comments & Reviews

Credit Karma Positive Reviews

Good way to track credit changes, with caveatsI’ve been using Credit Karma for at least 7-8 years now, and overall I’m very happy with how it shows my scores and keeps info up to date on my report. I was able to dispute a negative item through CK and have it removed, which gave my score a remarkable jump. I started with about a 580, and CK now shows me at 720. Now, the only downside is that CK uses the Vantagescore 3.0 model, while no lenders do. They all use FICO modeling, some are still using FICO 3 even though that model is from many years ago. This can make your score significantly different, sometimes higher, but usually lower. For example, when I bought my house back in 2016, CK showed me to be around 680. My actual FICO score used was closer to 620. That put me in a different interest rate bracket, so my payments were a little higher than expected. Fast forward to present day (April 2021) and while CK shows my score at 720, a recent Amex platinum card approval shows my score at 758. So, don’t go into Credit Karma thinking it’s the same score you will get from a lender that pulls your report, but use it as a tool to monitor your credit and manage your debt. It’s helped me in that regard, and I take the scores with a grain of salt understanding scoring models are different..Version: 21.14

Need more credit offeringsI LOVE Credit Karma! I only wish they had more diverse credit card option. As my credit score gets better, I keep getting offers from Capital One. I have two cards already and when I accepted an offer they (Credit Karma via email) recently sent me, I was declined based on having too many Capital One cards. I have no problems with my Capital One cards, the app makes it so easy to manage and pay my balances. The in app reviews seem to be spot on so make sure you take the time to read them before accepting offers. They seem to be partnered with a company that offers credit but the reviews are pretty much “consumer beware” I’m glad to have Capital One in my wallet so if your looking for a go to card with awesome reviews on rebuilding your credit, they are a good place to start. I recently also started receiving auto financing offers from a company that basically sells their cars via a vending machine concept. The reviews are absolutely horrible and the cars are severely overpriced. It is my opinion that some partnerships are just not a good fit for Credit Karma. Someone with bad credit would have a better chance of getting a better deal at a lemon lot or car auction. Credit Karma has helped me set reachable credit goals. I just wish there were better in app credit offerings as ones scores improve..Version: 5.79

Inflated Credit Scores BewareI have been using Credit Karma for the past three years and Credit Karma is constantly indicating that you qualify for a personal loan that can save you interest. It states that you can check now with no impact on your score. Both scores on Credit Karma shows 800 plus respectively. After applying you receive multiple email notifications and regular mail indicating that you do not qualify for lack of credit, insufficient credit activity and history etc.. In addition, both credit agencies that Credit Karma shows/uses have my credit score showing 90 points less respectively. I know in their verbiage they indicated that each agency uses it’s own scoring system. My concern with Credit Karma is that it is misleading when it comes to displaying accurate credit scores and it appears as if scores are inflated whereby consumers can feel that they have good scores to apply for products being offered on Credit Karma. If you are going to collect our data and provide misleading scores to create a false positive for us to apply for credit/loans whereby the advertisers will pay you then you should be upfront and truthful with your credit scoring. Be ware of the inflated credit scores on Credit Karma..Version: 5.78

Nothing to not like about this appWhen I started with credit karma 3 years ago I literally had no credit score. Ten years of zero revolving credit and I looked like a ghost to potential lenders. Now I have a score well above 700 with Transunion. Equifax is lower because I guess they still have me on side-eye status. I’ve paid attention to everything credit karma has suggested and stayed on top of my score with its help. I even created a new email after it alerted me to my old account being present on the dark web. It’s just a great app if your goal is to get a handle on your credit. My only suggestion for improvement would be for credit karma to create a second arm of their company which sort of Tony Soprano grabs Equifax or Transunion and makes them an offer they can’t refuse to give me ten extra points to my score when I’ve gone months being well behaved with my credit! I need some muscle up in here! Weight thrown around, if you will, because my goal is 800! Credit Karma needs a Don to make this happen for me - the ‘say hello to my little friend’ department created in credit karma that gets me to excellent credit status. I dream big - but can we make that happen?! Guys? Anyone? Any mob movie fans in the company…?.Version: 21.31

Credit karma is a must!!I can’t say enough good things about credit karma. Having the accessibility and visibility to my credit report and associated factors allowed me to take control of my debt and actually get on top of my finances. Plain and simple. It’s extremely hard to understand your financial position without having the full picture in place, and credit karma provides that full picture in an easy and intuitive interface. When I first started using credit karma, my credit was in pretty bad shape. Credit karma taught me the impact that certain factors have on my credit and provided the guidance I needed to focus on the factors that have the most impact. I’m fortunate to say that my credit is excellent now and I’ve always recommended credit karma to friends and family that have expressed concerns about their own credit score. When my younger brother was thinking of buying a house to start his life with his family, he didn’t know where to start and had no credit to his name. I turned him on to credit karma and within a year he was able to establish enough credit to get approved for a mortgage loan. If you want to get serious about your credit score and need some guidance, credit karma is your friend!.Version: 21.10

A Game Changer!This app is for anyone that is serious about improving their credit. This app increased my credit score dramatically after a few months because they make it easy to dispute derogatory items. They also give you recommendations as to what you need to do to improve your credit score like paying down balances etc. I made the mistake of downloading another popular credit app through Experian and that was a big mistake. It gave me a credit match with a credit card that it claimed I was likely to receive an approval with, so (as the company claims), I could “apply with confidence”. That was completely false! I was declined for that card and it left a hard inquiry on my account which dramatically affected my credit score. I will never trust an app like I trust Credit Karma. Credit Karma will allow you to be matched with credit cards that you are likely to be approved from plus, the credit card companies will check your credit without doing a hard inquiry and allow you to see if you qualify without negatively effecting your credit score. I seldom do reviews but I this time I felt it was necessary to give Credit Karma the ‘credit where credit is due’..Version: 5.54.1

Camarota’sI love my Credit Karma’s app, it’s part of my everyday life, I can’t imagine not having my credit karma app, it’s helped me so much in watching my credit, it tells me what could help me, and I can see if there are things in my credit reports that may be fraud, I found the app after I was a victim of identity theft, something very difficult to live through, I strongly recommend those who don’t have credit karma to give it a try, and browse the app to everything they have to offer for free and see how it can help you improve your credit and dispute something in your credit report that doesn’t belong to you, you’ll see your credit score rise in this app as you use all of the free options, and access that they have, so if you don’t have credit karma, I strongly recommend that you give it a try and use what they have to offer, you will see the difference in your credit therefore a difference in your life, someone once told me,” you can be poor, have no money, but if you have good credit, you’re rich”, I never forgot that and I found that it’s very true, thanks to credit karma, I’ve come a long way in bettering my credit. Thank you Credit Karma..Version: 5.39

REAL RESULTS, POSITIVEOnly one time before have I been so impressed, enough so to take the time to leave a review instead of only rating. Having this app is helping me improve my credit! I have been using it for 9 months, and my results are increases of 18pts last 3 months, 36 pts last 6 months, and 68 pts total increase from what my score was 9 months ago when I started using the app! Before, I was like the commercials letting my credit run wild with me completely ignoring it, rarely thinking about it. But now, the app is so easy to use and convenient, I click on it maybe once a week or every other week, take a few moments to review it, and check my new higher than before credit scores. I like seeing when something on it ages and comes of of my report or is about to come off. I’ve also been able to find charges negatively effecting my credit that I am about to call the creditor and inform them of mistakes of billing me instead of our health insurance company. I like the praises the app gives me for doing well with my scores. Thank you so much, credit karma! Soon I will be able to buy a house with a low APR, instead of being trapped in a long term high APR loan!.Version: 5.39

Free credit score! Plus tips to Better ItI had been paying for my credit score through experian until someone else told me i could get them for freeeeee. I canceled my experian and just kept credit karma. I have been working hard to better my score and honestly credit karma has help. The showed options of cards and the chances that i would be approve if i applied. I took their advice and was accepted now i just read all tips that pop that can help me get a higher score. I started off at 520, had 480 when i first started on Experian. Im currently at 684 and ive only had credit karma for 3 months. Honestly if anyone is wanting their score for free. Go to credit karma. Also just a note experian would show me all 3 bureaus that gave me my scores but kredit karma only shows transunio and equifax. On experian they also have the boost option where you can litterally raise your score by reporting on time utlity bills, phones bills and bank account. Also your fico score on experian. Overall really happy with the change. They can also give reminders on your cara registration. If you plan to buy a house what you must do...etc a lot of information that everyone should know.Version: 5.85

I Love Credit KarmaI can’t tell how much I just live CK! Honestly, is so so so much better than dealing with massive 20+ page reports from the credit bureaus. CK is user friendly and I can see my whole credit profile in one place. If they would and the other credit bureau and even business credit profiles that would make them even better. Since finally downloading the app and creating my account my credit score has resined. I’m still a long way away from where I wanna be, but baby steps. As I write this (Jun 24, 2018) I still need my new car to be reported and get rid of my ugly 24% interest rate and upside down car balance. My new lease and 0-6% interest rate should jump my credit scores up significantly and by November of next year my nearly $80k student loan debt will drop off too! Well at least that’s the perceived idea anyway. My credit is on the rise finally and after 7 years of under bankruptcy and years of financial mistakes (no credit cards) and debts keeping my credit down, I’m now on the rise and thanks to Credit Karma, I’m finally doing and learning who to improve my scores and stay out of debt and bad financial decisions. Thanks CK! Love for real!.Version: 4.39.1

AuthenticI am grateful for credit karma. Although credit scoring is highly confusing to many, many people, and can be frustrating, being a mortgage underwriter, I do understand that there are different scoring qualities that affect different finance options differently. I do feel like this could be, and should, be explained better, via Credit Karma, without having to dig foe the information. Perhaps associate it with the home page of credit karma, titled “Credit Score Differences - It pays to understand this aspect better.” - so that individuals realize, first of all, which score auto populates when you open credit karma, and secondly, you should list the different scores, as they are associated, so that if someone is applying for a mortgage loan, they have a clearer picture of their score, for that particular product. Or auto insurance, or a personal loan, etc. Other than this issue, which has been an issue for many many years, I am completely satisfied with Credit Karma and appreciate the sincere, authentic, level of security and customer service that you all provide. Respectfully, Terrie Gentry (Fka Terrie Waddell).Version: 21.19

Best App to Keep Your Eye on Your CreditCredit Karma does a fantastic job of helping you to track changes in your credit report. There are tons of other apps that do similar things and I have tried many (Credit Journey is one example that comes to mind) but none I’ve seen has been as complete and polished as Credit Karma. The App is very quick with updates. I have received notices almost instantaneously when an inquiry has hit. The interface is intuitive and easy to navigate. I love the app for that and use it regularly. Just one word of caution: do not dispute an inaccuracy through Credit Karma, submit the dispute directly with the relevant credit bureau instead. It is easy for things to get lost in translation and you may end up with an unexpected outcome. In my case a mishandled dispute dropped my Credit Score by 40 points. When I contacted the credit bureau they told me they couldn’t fix the issue because the dispute was not registered through its system. Other than that little snag, however, the app has been awesome. Highly recommend using it for monitoring your credit report activity..Version: 5.26.1

Great Credit Monitoring and Management AppGreat credit monitoring and management app. I only wish they partnered with Experian for a full experience. However I have a feeling that’s Experian’s refusal to work together for the greater good of the consumer. Anyway, my credit improved using Credit Karma. I used their recommendation and approval odds to apply for a credit card. I was approved (to my surprise since my credit had been jacked up since I was 18 - my mom told me don’t max out my first credit card but didn’t tell me why). Anyway I was approved for $500 to start. Over the next two years my limit was increased to $5,000. I appreciate Credit Karma being free. If they ever offered a paid subscription or paid tools, I would DEFINITELY pay - and I don’t do subscriptions. been jacked up since I was 18 - my mom told me don’t max out my first credit card but didn’t tell me why). Anyway I was approved for $500 to start. Over the next two years my limit was increased to $5,000. I appreciate Credit Karma being free. If they ever offered a paid subscription or paid tools, I would DEFINITELY pay - and I don’t do subscriptions..Version: 21.3

Alerted me to fraud!!!I’ve had credit Karma for years. I love it. I use it mostly to check on my credit score since I’m trying to pay off some cc it makes it easier to see all of my accounts as well as feeling encouraged when I pay them off seeing my score go up. Well last night I checked my email and saw an email from credit karma asking if I had opened a new account with Verizon. I didn’t so immediately I knew that something was wrong. Was able to confirm with the app that there was in fact an account I had no knowledge of in my name. So I disputed it with Verizon and they confirmed it wasn’t me that opened it and closed it down and will have it removed from my credit report. With this happening I also put a freeze with all the cc bureaus so nobody else can make more accounts with my info. Had I not had credit karma I wouldn’t have had any clue about this so I’m really thankful I downloaded it and check it every once in a while. I highly recommend credit karma. It’s been nothing but beneficial to me. Probably one of the most helpful apps I have on my phone to be honest..Version: 5.49

Great Service and Beautiful AppI’ve been using this app for a few years now. It’s a great credit monitoring tool! Easy, beautiful design and really a lot of info at your finger tips. I really have zero complaints about using Credit Karma or the reliability of their services. I do however have one complaint and it’s regarding the app for iPad. I have my App Store filter set to only show iPad apps and Credit Karma still shows up. However after installing I noticed it responds like an iPhone only app. It can only be used in the Portrait screen orientation, has the enlarger icon in the bottom right and it is VERY pixelated. Granted I am using an iPad Air 2, so it’s a little older but I’ve not had any issues with other iPad/iPhone compatible apps. I use my iPad as a laptop (built in keyboard and such makes it just like a laptop) so to have it where it only works in portrait orientation means I can’t use it in landscape orientation, and the pixelation makes me want to use my iPhone, but when using the CK Tax Service, well, I don’t want to have to do that whole process on my phone! If this gets fixed, and this app is truly updated for iPad compatibility, it is well worth 5 stars!.Version: 5.30

It’s a decent starting pointI’ve used this app for well over a year and a half. It’s a good free starting point to learn what’s effecting your credit. After reading articles outside of this app, I learned steps needed to improve my credit. Credit Karma helped with the basics (account balances, when creditors reported to the bureaus, etc.). When I refinanced last year I saw that Credit Karma was showing 40-50 point less than what the bank pulled. So, I kept this in mind moving forward. A few months ago I worked on boosting my score 40 points or so, continued to use Credit Karma with the understanding their scores are not accurate... recently I subscribed to FICO for my scores, and yes Credit Karma is anywhere from 30-60 points lower than FICO actual (depending on which of the 2 scores CK provides). Bottom line, Credit Karma is a good starting point for people looking to improve their scores. Just keep in mind the scores they provide are not accurate but the other reporting data is pretty much on target (balances, dates bank report info to the credit bureau, etc.). Good luck, getting into the understanding of how FICO scores work and working on improving them really can change your consumer behavior for the best!!!.Version: 5.57

Credit FixerI love this app- while the credit scores may be different from other reporting agencies (there is a 50 to 100 swing) this app allows me to view things that my husband and I share in common. This app keeps me posted on how our bills are progressing allowing me to focus on repair. My credit score has improved from good to excellent in 4 years. While I have not applied for loans or cards suggested on this app, I have been working hard to pay down loans and cards recovering money previously paid in interest and/or principle. I have also learned a lot about how to improve my credit scores by focusing on high impact portions of my credit. My bank made an error in reporting that I had missed a payment and was 2 months behind- I was able to address this quickly- got a letter from them that it was their mistake and worked with the bank to correct it in all three credit reporting agencies. My credit score is now back to excellent. We have much more controls of our finances- and this is a pleasant way to check your balances and keep focused. Did I tell you I love this app?.Version: 5.20

FREE EASYEasy way to track your equifax and transunion scores. Other apps provide transunion only. Easy to use app that lays out your info in a clear structure. Like most credit apps, it serves you cc offers but I find these helpful if you're building your credit. They show you what cards you're likely to be approved for and breakdown features both positive (rewards, points, cashback) and also negatives (annual fees). Reading the reviews of certain cards/banks from other Credit Karma users is also helpful so you can avoid creditors with bad reputations for customer service and apps and websites that don't work well. Reviews sometimes mention what particular credit score they had when they applied, this may help you decide if you should apply for a particular card. This app makes credit monitoring fun, I check it all the time. Don't pay interest on cc! Don't overspend! Don't apply for cards with annual fees unless you are compensated with rewards that offset that fee. Pay down your debt, increase your score and you will feel better about yourself. Debt has huge impacts on mental health..Version: 5.83

Has evolved into a mega appI’ve had Credit Karma on my phone since it first launched. It was useful then for tracking my credit score. But over time the developers have repeatedly added new, impressive functionality and services that kind of have blown me away. For instance, today I enrolled in Karma Drive, which will track my driving habits for 30 days and then advise me on car insurance that could hugely reduce the cost. It’s also tracking the market value of our two cars, as well as the equity we have in our house. It now strategically advises on what debt to pay off to raise my credit score, and to what amount we need to lower our credit card debt in order to refinance our house. And the new services keep arriving every update. From the user experience side of things, it is beautifully designed and has excellent usability - and that comes from a software interface designer (me) - and has clearly been thoroughly vetted for issues and bugs and simplified to the extreme. All in all this app, and company, deserves 5 stars for effort, expertise, design and value..Version: 21.32

Love this app - so much helpBefore I go into the LIKES of this app, I just want to note the DISLIKE. It only shows 2 of 3 credit agencies. Would be a PERFECT app if they added all 3 agencies. I like that there is so much information on how to increase your credit rating based on affordability. I like that they give you options for refinancing auto or mortgage or credit card mergers. I would like if there was communication with a real person to ask questions. Example being, if I have 4 collections, 1 being a lot more to pay off but the other 3 are way easier to pay off…Do I work on the collection that indicates “high impact” which is the collection that has a way higher balance to pay off or just work on paying the lower 3? For example! Overall, I love the app and want to thank Them for having it. It helps me a lot and since I have downloaded it, I have increased my credit score by 65 points. 595 was what it was 6 months ago. Now I have 2 of the 3 agencies giving me a score of 633 and 648. Without this app, I’d be in the 620 range - So thank you very much.Version: 21.39

Your on personal Financial counsel credit app.WOW!!!!!! This app. Is AMAZING! This even help you file your your taxes, from your 🙃 phone REALLY! This is a great tool to have it also show when you’ve made errors they will also show you how to correct it before sending. The app. Shows you other expenses that you could use to file on your taxes that I’ve never seen nor heard of before...... My human tax person couldn’t have know. There’s something new that comes to the app all the time..to keep you on top of things. To me, going thru all the screens that Credit Karma has to offer is like going thru a toy store.....It shows you all the different credit cards that is, can, and will be available to you by your credit score only. I went thru a bankruptcy, my credit score was low 600’s and now my credit score went from the 6’s to the 7’s 😎🕺🏽💃🏾. IF YOU FOLLOW THE INSTRUCTION’S THAT CREDIT KARMA, GIVE YOU, YOU WILL BE ON YOUR WAY TO BIGGER AND BETTER THINGS.. Now, I’m going to apply for this credit card I’ve always wanted..... Good luck Credit Karma family 👋🏼 😃 We are in it to win it.....👍🏼.Version: 5.26.2

Very User Friendly!Direct and straight to the point! I really like the feature that allows you to review and dispute a claim if it is not actually your own bill or already paid, very very helpful (we all know the run around we get when claiming a dispute with old bills that should have reconciled and or were never yours to begin with can be very time consuming and daunting and this app absolutely assists in providing relief in that specific area.) In addition, speaking for myself, (after a health problem) I have had some issues with processing information and understanding cognitive actions that need to be taken and this app definitely has been a weight lifted off my shoulders in the financial understanding department of my own life and I really appreciate just how simple and direct this app actually is. I would recommend this app to anyone of any age and I wish I had not been so apprehensive to try it when I heard about it in the first place because it really has assisted me in my comprehension on my financial reports and credit score and how to improve it..Version: 4.39.1

Don’t Trust Credit Karma Pre-Approved OffersBeware Credit Karma “You’re Pre-Approved” offers! Some are great; others are at best misleading. I recently applied for a “You’re Pre-Approved” loan offer through Credit Karma. Not only did the loan sharks turn me down, but my credit score was lowered because of the loan shark’s credit inquiry. Then, based on my lowered credit score, another of my creditors that I have depended on in the past for emergency medical expenses lowered my credit line by $700. Not only was I turned down for the loan shark’s loan for my medical expenses, I lost $700 in available credit from my sole creditor who I had previously used for that purpose. Believe me, when you’re ill that’s a serious blow. While Credit Karma does not approve or disapprove loans, it certainly gives a valuable platform to loan sharks who prey on those who desperately need an emergency loan. Think twice before responding to one of these misleading “You’re Pre-Approved” notices — especially when the loan sharks’ “You’re Pre-Approved” offer implies you can apply for a loan without it affecting your credit score..Version: 5.74

Recommendations are crapGood for keeping track of your credit report, but the recommendations they give you are absolute rubbish. They recommend cards I already have. Other times they tell me I have no chance of getting cards I am constantly preapproved and prequalified for. They also recommend cards I can’t get prequalified for. Not sure why they continue to recommend credit one and first progress despite the fact that I have nearly 700 score. They need to have a way where we can set preferences. I’m tired of getting recommendations that I will absolutely never ever ever ever ever ever ever ever ever ever ever use. It wouldn’t matter if my credit score were 430! I would never use credit one or first progress or Merrick bank. I understand that they make recommendations based off of who sponsors their site, but you would think they would have the smallest amount of integrity in their recommendations since they claim to help people rebuild their credit. I would never recommend any of those places. So many fees, no grace periods, the list goes on. Please allow us to set preferences for our recommendations because I’m tired of getting them for cards I will never use..Version: 21.26

Great Advice!I had no idea what my credit was doing. I had my identity stolen 20 years ago and there wasn’t really anything I could do about it. I joined credit karma years ago to see my free score and never really looked again until last July. You see my husband and I decided we needed to stop renting and buy a home, but that takes credit. I found cards that had approval odds, info about accounts that didn’t belong to me and the accounts that did. I was able to dispute the accounts that didn’t just with a few pushes of a button. I received a hard copy of my credit report which showed when my bad credit occurred and when it would drop off. I was able to apply for and get approved for a credit card to start rebuilding my credit with a few pushes as well. Now I pay closer attention. I know when my score goes up or down and I feel like I’m in control again. I get advice on how to keep the score going up and I think I have a chance to get my credit to a position that will help me actually buy a house..Version: 4.34

A benefit everyone should take advantage of—By all means, free access to view ones credit score is a huge advantage for anyone looking to get ahead with regards to their financial health! Keeping track of your score, in addition to watching your spending habits makes for a great chance of improving ones credit worthiness. The only complaint I have is for the app itself, not the service. Being a credit monitoring app, one which focuses entirely on your credit score, it’s somewhat disappointing that the only real support they give you in learning about credit scores and the different factors are through 1-2 sentences that briefly describe the most basic of definitions of things. Being such a pivotal factor in lending worthiness, I do wish that the app provided more educational features for users so that they can get a grasp of all the terms and the way the score is calculated to allow for a quicker experience in the app. Or rather, a recommendation section that shows your detailed report and what you can do to improve your score..Version: 4.39.1

Pay off creditors from in-app; add a feature to figure out which score apply whenYou show the Collection Agencies & amounts, but not the phone number and/or a direct link to pay that creditor off. It’d be very helpful to include to phone number & the Collection Agency acct # so users can more quickly pay off & remove from credit the negative-aka; not in good standing-accounts. Also, as the two scores are different & the 113 point difference is making it hard for me to know what scores are used for what things. For example, my credit card uses CreditWise, which matches the lower score on the left side screen, not the high score on the Right side of screen. If I want to get a lease or mortgage, which is used? Are my credit card options based on the lower score? And how do I get a lower APR% recommendations? Maybe you could add an in-app purchase of one’s FICO score or at least add mortgages, loans, & a way to make sure the student loans you don’t have to pay aren’t held against you, making it look like you have more credit debt that you actually have to pay-even if they are in good standing..Version: 4.27

4 StarsThe only reason I gave it four stars is because it only has credit scores from 2 companies, I would like it more, if it had all three. It is free and there are no complaints. This app does everything it says it does. My score keeps moving up because of the tools they share on here. I read the review that said they only give you prepaid cards. That is false. I have 4 and none of them are prepaid. You have to start somewhere if your credit is bad. Dispute charges or anything else on your credit report that is not valid. Fix your report first before you apply for cards or Get a secured card if you have to. You are the only one that can fix your credit. I did it without hiring anyone. I killed my credit when I was young and ignorant. I have been paying for that mistake for years but, thanks to Credit Karma’s free app my credit is literally turning around. I went from totally ignorant about credit to having the knowledge to fix it on my own. To feeling better about myself..Version: 5.25

Good tool for BASIC tracking of your scoreMy husband and I both have had this app for at least 6 months. It is incredibly intuitive to use for beginners. With this app as a tool, we’ve managed to get our credit back on track and motivated to save more. It gives us a way to see we are achieving something. I just used CK to do my taxes and it took a whopping 15 minutes. One of my W-2s even self-populated after entering the first few numbers. I recommend it for anyone with simple taxes. The ONLY negative thing I can say, which is not necessarily this app, is to check your credit from your banks website too. CK shows 0 derogatory marks (I paid them all off) so I applied for a new apartment and 2 items still show on my credit. They both are paid off items, but CK showed them gone, my banks credit monitoring also showed the two marks still. So, I’m not sure how that is... whether it be the app or not, check several places before big financial decisions. It’ll save you some heartache..Version: 5.29

Great App to haveI have been using this app for almost two years now and found I appreciate it more now than I did two years ago, let me explain. I recently retired a little over a year from my current job but have been retired from the Military for years. Since being retired I have more time to go over all the details this app has to offer and believe me it is very helpful and a great tool to keep an eye on your spending and credit scores and credit card usage. If you haven’t downloaded this app by now I can honestly say you are missing out on a awesome free tool. Seriously why not try it? I said the same thing when I had my doubts but what a deal and if you don’t like it then delete from your phone it’s that simple! I usually do not write reviews but this one is a keeper and especially today when your ID or credit cards are so easily stolen or forged. You can put your mind to rest when you have Credit Karma behind you watching over you credit scores and ID’s. D..Version: 5.22

Credit Karma a good thing to have on your phone.Credit Karma has definitely been a wonderful thing to have at your fingertips for when you need to check your credit scores. They have been good to me so far in letting me know if something has happened to my credit scores whether it’s been good or bad. It’s definitely been a good thing to have in good situations and for bad situations, It’s just has been one of those thing that you are glad you have when you are needing to check your credit scores in a hurry if you wanted to go bye a car or truck. You don’t have to go to the dealership wondering if your credit scores are going to be good enough to get you a truck or a car because you can always check your credit scores and see if you are going to be able to get a truck or car or anything else that you are interested in buying. So I would say get the app on your phone or iPad and then it’s always there to check your scores anytime you want..Version: 4.36

Good, could be betterThe layout of this app is complex and doesn’t make sense. It could be more organized and easier to maneuver through and back. It also doesn’t offer Experian. Which is one of the 3 major creditors. It also freezes on me constantly and often doesn’t work, it will give me messages like “Oops the page you’re looking for doesn’t exist”. But lately, it has been acting a little “less” glitchy and I have been able to actually “successfully” submit my credit disputes for Transunion and everything was taken care of. I am over joyed! But equafax started freezing on me tonight. I love the app when it does work. And it is really helping me rebuild my credit, when it does work. You just gotta keep and eye on it daily to see if it will work and let you through or not so you can submit disputes. Its hard to see if your submission went through successfully because it’s hard to maneuver through the site to see the work you’ve done..Version: 5.76

Great app for young adults starting out their lines of credit or anybody fixing them!I was recommended Credit Karma by my old store manager a few years back after some type of conversation involving credit. As someone in their early 20s, I was aware of what credit was but only heard it in the negative aspect. I knew there was an ideal number you wanted to be at but not much beyond that. Credit Karma made it easy for me to keep track of that number and whether it was a good one or not. Through some of the suggestions, I went from not understanding credit to being able to lease a new car within a year. I now have a high enough score that I generally don’t need to worry about securing a loan or purchase a house in the future. That’s not to say things won’t happen, but I’ve kept it steady and climbing for the last year or so. Of course, I’ve also been using their tax services as well and have received my returns in a quick and painless manner as well. Check it out..Version: 5.67.1

5 Years In, Still Going StrongI got Credit Karma pretty much as soon as I turned 18. I had a mobile phone account opened with my social security number, and Credit Karma gave me the tools and walked me through disputing this and getting it removed from my credit report (it worked). I've used it to find good a couple good credit cards to work on my credit score, and it's super convenient to see all my loans (student and auto) in one place. I love how it explains how much each factor of your credit impacts your score, and provides tips on how to constantly improve your score. Recently, I've decided I want to be a homeowner before I'm 30, and they have a tool to help you calculate what kind of home buying power you have! This is my second time filing taxes (I've received the same refund as TurboTax offers both times, but for free) and it's easy, stores my old tax information electronically for me to access quickly, and it is user friendly. Keep it up, Credit Karma..Version: 5.30

Best credit appCredit karma helped me out big time. I applied for a credit card 3 times direct from capital ones website and got denied. I went on credit karma and somehow by using their app I got approved. Same thing with some of my friends they tried direct from Amex, capital one etc.. all got denied. I don’t know if it’s because karma gets a kick back from the company if you get approved but hey it works. Also I had a fraudulent claim for $500 witch went to collections and it took my credit from 759 to 618. CK has a dispute claim thing that has the debt collectors phone number and address. I called the debt collector and sent them a certified letter to prove my dispute was legitimate and boom 7 days later my score was back to 759. I like that the app tells you the pros and cons about any card but keep in mind they are getting paid to sell you cards. Overall I give CK 5 stars I just can’t find anything bad about them. Been using app for only 6 months but this is my experience so far..Version: 5.23

Best Deal EverI almost lost my home in Dec due to an invalid collection that decreased my credit score. I disputed the charge and it was granted, but how do I know if it made any impact on my score? A friend told me about Credit Karma, and he helped me download it. The security measures were just so tedious that I almost decided not to download it anymore, but it was worth the whole pain. My score had gone up, I went back to my lenders, what they needed was transunion and theirs reflected exactly same thing I saw on Credit Karma. I was working with 2 banks that had denied my initial loan application and all of a sudden they were both fighting for who gains my business. The table turned around so fast that it became my turn to play around and get the best offer. Hadn’t it been Credit Karma I don’t know what my fate would’ve been because I already sold the house I lived in. The best part of Credit Karma is that it is FREE!!! It never hurt your score and u can check it as much as you want. Thank you Credit Karma!.Version: 4.31

Personal LoanI have to comment on the one thing that CK advised me to do: I was pre-recommended for a personal Loan by AVANT (WebBank) and so I applied, I was asked for all my information down to the financial process; I asked them why was so much information needed if I wasn’t sure about the decision if AVANT was going to approve the loan? Avant said “the requested information is only asked if a personal Loan is ALREADY APPROVED”. So I completed all my information that was requested and I waited, one day passed, I waited, 2 days passed. On the 3rd day I called AVANT to inquire about my application and what day was the deposit going to be, and after all the phone calls and faxed information they told me I would receive a email stating there decision. I asked them what happened with all my information I submitted and why was I told that only this much information was requested because I was approved for my loan? They said again you will receive an email stating the details. I NEVER RECEIVED A EMAIL with any information of my denial. KC please investigate this company and remove them from your website before anyone else gets shafted. N C.Version: 5.39

Absolutely essential mobile app!!This app has made taking care of and looking after any aspect of your current financial situation easy as physically possible, I even used it this year to file my federal income taxes, which first of all was absolutely free (even for state income taxes, which most other brands will charge you for even with their premium tier program packages) and second of all literally took me a total of less than 10 minutes to file from start to finish. Although I have suffered a small credit hiccup recently, at zero fault to credit karma, when I first started I was using credit karma exclusively as my personal credit department and was able to escalate my score to a nice 750 in a matter of months. I was already in good standing with all my creditors but credit karma let me know how to polish my score to the best it could have been. I STRONGLY recommend to anybody that cares about building credit even a little bit. Can literally change your life!!.Version: 5.91

Really helpfulI’ve been using credit karma for almost 2 years now. I’ve increased my credit score by over 200 points in a little over a year. The first year I spent paying off 99% of my debts (I only have one left now) and then I applied for my first credit card using the credit karma app. I now have 3 credit cards total so far all using the credit karma app and will continue to use it. I’m just waiting a bit longer before I apply for another cause I’d like to get one with benefits and a larger limit to help increase my score and help me out. I really like how I can check all the factors of my credit in detail with this app. I tried the other one (I don’t even remember what it’s called anymore but I think it was sesame seed?) and I was not impressed with that app at all and it annoyed me so I deleted it. I also like the savings option I’ve used it to house my emergency fund but have recently moved it back to my direct bank account cause of the Covid thing going on I want immediate access to my money if needed. Cause it takes a few days to process the transfer of the savings from credit karma back to your bank account. All in all it’s a fantastic tool for visual people and it’s even better that it’s free, I love it :) 9/1/20 age 26 beginning credit score when I downloaded app was around 450 💀😭 and it’s currently 696 🥰 I’m just a mom of three kids this isn’t sponsored just a review cause I wanted to share 😊.Version: 20.36

Great Customer Service!I’ve heard great things about Credit Karma for years but had been dragging my feet, terrified to take an in-depth look at my credit. When I finally signed up, I tried for a total of a couple of hours on two different days, using two different devices, to try and upload my drivers license to verify my account and start using the app, but it wouldn’t accept my photos and eventually locked me out both times. So I emailed customer service and heard back from them two hours later and was able to get into my account no problem! I even received a follow up email a few days later asking if everything had worked or if I needed further assistance. It may have been an automated follow-up, but I’m still very impressed at how quickly my initial problem was resolved, doesn’t usually happen that way these days! So thank you for your awesome customer service and I can’t wait to make use of your financial tools!.Version: 5.42

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 21.41.2


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