Wish: Shop And Save Customer Service

Wish: Shop and Save Positive Reviews

Great experience so farI’ve placed 2 large orders on wish in the past week. Since I knew everything would be coming from china i didn’t expect anything to arrive quickly but I did already receive one item. It was exactly as described and I bought it for less than $2! The rest of my items I am watching carefully through tracking updates, I LOVE that they give updates every step of the way. Plus they will return my money if it doesn’t arrive by the original date they claimed I’d receive it by so I’m not sweating anything. For what I paid on the many items I bought, it’s worth the wait for these things to come all the way from china! I know someone who orders from wish all the time so I knew it wasn’t a scam, I’m not sure what most reviewers are complaining about. The app is awesome, it gives so many rewards, and the prices are unreal. Recently they stopped charging shipping on every item - which was totally understandable when they did since each item comes from a different store, and started charging only $2.99 flat rate shipping for almost every product as long as you spend at least $10. I hope this change is here to stay!! I noticed that most of my items are shipping in one box even though they are sold by lots of different businesses so they must have recently upgraded their shipping capabilities with new warehouses or something and that’s why they can now charge one price for all items to ship. I’m telling everyone I know to get this app!!.CB3POVersion: 23.7.0

Been using wish for 5 years now!!I’ve been using wish for 5 years now and quickly learned the ins and outs of it. It comes down to this, you’re usually paying less than $15 for most stuff so be mindful that you get what you pay for. I’ve had things that get delivered within a week and look exactly like the pictures and fit AMAZING and I still wear them. I’ve also had things that take 3 months to be delivered and look nothing like the picture and are such poor quality I throw it away. I’ve never returned anything because honestly I’m lazy and HATE returning things, even to regular stores. So I see it as, if it is delivered and I hate it, I’m only out a few dollars and the world will go on. The things I’ve had the best luck with: shoes (specifically sandals), bathing suits and lingerie/bralettes. I’ve bought multiple dresses and tank tops from here too and still wear them daily. I really really really recommend looking at the reviews on the item and see what others have to say about sizing and quality. If I see poor reviews I won’t buy it but if everyone raves about how soft and true to size a bra and underwear set is or how cute and comfortable a dress is, I usually take that as a good sign and buy it. Hope this helps!!.Mcasey98Version: 4.28.5

Please read and respond if your the Creator.This is an awesome app! Since were in Quarantine, this Online App Store is amazing! I love that the items/products are helpful and great! And your guy’s products are really low prices, about that...we know your trying to make our lives better with low prices but in a way it’s not helping, like some people delete the app right away cause the prices are so low that they think you might scam them or might be bad products, but to be honest, it’s fine, just what some people do. But 2 things that have been annoying me is that there are bots I think, it’s a good thing that there are so many comments and reviews that say that the products are great but I never see any negative one which is making me think that their all bots. It’s definitely not your guy’s fault because it’s the bots not you guys but it has been very weird and also really unbelievable. 2nd thing is that it has come to the point...I think you guys scam sometimes, I have seen many videos that your guy’s products sometimes have been scams. It would be even better if you make the prices more up and sell the REAL working products instead of scamming. And remember, it’s not my fault if I listed any wrong things that I said you guys did. It’s not me, the Media could be lying to me. But to me, I don’t think they really scam. If you get the app and see for yourself, It’s not bad!! I overall literally is falling in love with this app! LOVE IT! 💙💙💙💙💙💙.Sunset OlyviaVersion: 4.27.0

Pay shipping on every single itemI’ve had the Wish app for years now I love the stuff that they have on it but I do not like how you have to pay for shipping on every single item that you order even if it’s two of the same item you still have to pay shipping on each item and it seems like shipping has went up on a lot of the stuff I’ve been looking at or bought. Here’s an example; I ordered 2 of the exact same neck Bluetooth speakers same color and same company and I paid $26 for each speaker so that was $52 for 2 speakers then I had to pay $12 plus $12 for shipping on the 2 speakers so I wound up paying $64 for 2 Bluetooth neck speakers and shipping which I don’t understand why I couldn’t have just paid for 1 of the shipping because they mailed both of my speakers in the same package so the company made an extra $12 because they was not mailed separately they came together in the same bag and that really made me mad because they should have mailed them in 2 different packages since I paid for 2 shipping prices on them or they should refund me $12 for shipping it in the same package. But that’s wish for ya. Another thing I don’t like it how long it takes to receive some items I ordered from the wish app. It takes at least 1 1/2 weeks or longer before u will get whatever you ordered so always remember if you need the item quicker then you might want to look elsewhere because it’s not gonna come quicker!.Bridgecat1986Version: 4.28.3

App is glitching out?I logged in to my wish account today on the mobile app and spun for extra rewards points. It then took me to the page where I could choose items to use my rewards on. Of which, literally every single item said “Sold Out,” where it usually has the “Buy” button. I thought this was odd but didn’t think anything of it because maybe all the daily deals had just been scooped up already. I then returned to my Home Screen to look for some subwoofer speakers for my car, I was confused when the first few that I had clicked on had also said “Sold Out,” so I started clicking on every single one in the search. EVERY SINGLE ONE, “SOLD OUT,” so then I decided to try and get some customer service support where an automated system gave me a list of very broad options for what my problem was. I wanted to view the FAQ section so that I could see if this was a frequently occurring issue. Never was I directed to an FAQ page instead I was told it would be 2-3 business days to get a response from a representative. After reading other reviews of this app, I expect nothing more than a reply to this review saying “we are sorry about this, we hope you give wish another chance.” I will be back on it in a few hours to see if the problem has resolved but honestly I am pretty disappointed that there is no immediate customer service representatives to help customers. ):.CrazyRage122Version: 4.32.0

Long term shopperI've been shopping on wish for years and I have to say I have had some products show up being poor quality but I have had many items be fantastic quality. As of my use of wish right now I am satisfied except for the shipping stuff and a pricing issue. Shipping is irritating as all hell for a couple reasons 1~ shipping is way to expensive often times it's more pricy then the product selected and there is no discounts for shipping 2) shipping takes a really really long time for a lot of items and they change the shipping date on you too so when you try to contact a wish support agent about it they tell ya that if it's not received by xx-xx-xxxx (usually about 1-2 more weeks) then to contact them before a specific date to have the issue resolved. Now for the pricing issue I mentioned above, they false advertise the pricing on (not all but most) items they will say one price then they ask you to select your color or size when adding it to the cart then as soon as you select your choice 8/10 times the price changes and you can't find the product for the price it was originally set at for the product. Besides these things I am satisfied with my experience using wish and having this knowledge I keep it in mind when shopping with them.Button3HVersion: 4.24.5

Wrong colorI have bought many items from wish and I have never had a problem if I did they would take care of it . But this time I ordered 9 brick stickers for the wall I paid for shipping and was $27 and I did it 2 times because the first time the color showed beige , so I did it again and I ordered the color I wanted which was burgundy brick and 9 so I did get them but they were being and I want a refund and they want me to pay for a refund when it was there fault and I paid for shipping already to get here they gave no sticker if needed to be refunded I have never had any problems with my orders so I would like to give them back but I should not have to pay for a refund when I paid for shipping and they made the mistake on the color all I want are my 9 burgundy brick color I should not have to pay for a refund when they made the mistake and I paid for shipping to get to my home so please please send me the right order and send me a sticker that you pay for shipping you just put my order in a bag and that’s it very unprofessional. So I have been trying to explain it was not my fault it is yours so please please send me the right order.. thank you!!!!!.Mala2424Version: 4.14.6

Long time customerBeen a customer for about a year now. The return process works great and the prices are awesome. The only issue I have had lately is item I order being cancelled because distributors could not fill the orders. If that’s a ongoing issue I would find a better distributor. Some of the items they have cancelled from my order I go on the app and they are offered again at a higher price. I do get wish cash for the returned items which is nice because I can use it for my next order. Hopefully they will get to be like it was when I started buying and being more reliable with their orders. Delivery does seem to take forever but buying direct like this saves so much money. That I don’t mind waiting. Some items were delivered later than they were supposed to but I did get them. I had a few items that were like a month late. People need to realize when shipping from one country to another that you don’t just send over one package at a time. You fill up a shipping container then send that. If you did ship individually prices for shipping would be way higher. Love you all at wish will continue to shop here as my returns we promptly handled and it’s only a mild inconvenience to ha e to reorder stuff. I’m actually going on the app now to place another order..Heinz57cVersion: 4.26.0

Good app full of false price advertisingIt’s a great app with unique products but I could swear when I first used it a couple years ago, the prices were accurate. Now everyone has figured out how to add ONE outrageous variation of a product that no one would buy. Like a $2 shirt listing turns out to be for $16 shirts no matter the color/size combo... except for ONE. Which one? Asian size XXXS - white. Perfect for a boring Barbie doll, but not for a human. They’re expecting no buyers to be anorexic “little people,” but even if one customer is anorexic and 3.5ft, they’re banking on them avoiding the least purchased color. This allows EVERY seller to make a clickbait price that misleads buyers until they click buy. It’s annoying because I can’t tell who actually DOES have the lowest price and I end up not buying at all. Or searching that item on eBay. This is rampant and ruining Wish, but the app overall is unique w/ potential. If they wanna make it last longer than internet fads like MySpace tho, fix that scam-like exploit. They’re abusing the Wish system and the app users AND their fellow sellers, all at once by destroying any sense of value/pricing. 5stars once that’s a penalized offense. It’s obvious when it’s being done. The excuse fools no one. Fix it..Tsu Huang ChowVersion: 4.33.0

I never write reviews but need to on this app!I was very skeptical about this app at first and I looked at tons of items but held out on making a purchase because I’ve heard mixed reviews and mainly that you get what you pay for but the shipping would be months at least and some people said their items never even showed up! Since you don’t get the tracking info, I held out until I had extra money I didn’t care about risking losing! I spent only $20 on 4 items which included shipping.. shipping was almost half that which I thought was too high but i got items from 3 different sellers too so I guess it’s not too bad but I received my items within a 2-3 weeks and sooner then I expected! I actually forgot I bought them which was a nice surprise! I’ll definitely buy again but read the reviews because one item I bought was very cheaply made and I wouldn’t buy it again.. yet another item was too good to be true and I’m going to buy more.. so you definitely get what you pay for too! I left reviews as well to help others like me that are skeptical! Definitely worth a try but read people’s comments first & not after u get the item!.KT6240Version: 4.29.8

TOTAL FRAUDI order a tablet a month ago according to their shipping records my item was delivered a few days I placed the order .... 🙄specially knowing they ship from China...I followed up the transit of my product and for some reason it was coming from Ontario Ca ... I thought something different at least I’m getting in a short period of time. Exciting Delivery Day .... didn’t get anything and the Wish Website showed that I got my product. I talked to the the mail man and he said the tracking number wasn’t related to the US post service that number is related to UPS , called customer service and they said they delivered a product with that tracking number somewhere else but it was not related to my address nor my name .... obviously there’s no way they can track anything that is not related to your name.. I placed a complaint on WISH “wonderful customer service” 5 times and every time basically they said your product is been delivered we don’t care about anything else I can imagine they have logistics problems but in the mean time I’m losing money here and I don’t how many of YOU have been going thru the same situation ....careful TOTAL FRAUD.Htmex77Version: 4.27.5

Like and Dislikes Pros and ConsI have been a long time customer of Wish. I love the company and most of the products and prices of the items. What I don’t like is the clothes. The clothes are sized unrealistically. Someone who wears a medium has to order a XXL. If you wear a 1X you have to order a XXXXL or XXXXXL. Why would a woman order something that makes her feel like a whale? I recently found out to prevent taking a long time to receive your items you can get them shipped from America but I also found out if you do, you will pay more for the items!! I have NEVER liked the fact shipping is over charged per item but then I have to pay shipping costs per item for multiple items from the same person when the items are being shipped together. If I order 5 items, I pay 5 times the shipping and they paying shipping 1 time. The biggest complaint I have is the amount of time I have to wait to receive my order after paying ridiculous amounts for shipping. What I dislike the most about the company...it used to be if you had a problem you could get a real live person online. NOW, all you get is an automated system that gives you a bunch a choices but if none corespondent to your problem, you’re screwed..Stacy CaudillVersion: 4.35.6

PurchasingI didn’t know how to contact anyone from wish company and I want to know how I can remove items out of my cart before I can purchase anything I have a daughter who put items in my cart and I want to take them off so I can purchase an item and so far I’m not able to remove the items unless it ran out of time or just no longer available it only lets me remove them items and when I did that the price at the bottom still hasn’t changed and it should have I put one or two items myself in the cart that I would like to purchase but I’m not gonna be able to purchase it if I can’t fix the other problem by taking the other items off and change the price at the bottom of the screen and the items I need to purchase I really need so if you can please get back to me to help me fix this problem and let me order different items and change the price at the bottom I’d appreciate it thanks and I will give a 5 star review once this situation is fixed because I do love this app and I believe there has to be a way to take items off that you don’t want and be able to purchase the items I do want once the price changes.Libra34Version: 4.30.3

Really good but......What I like is that the prices are affordable (obviously) and you can see reviews with pictures and videos. Plus it saves your searches. Things that I would like to see change in are paying with credit. It sometimes would be more convenient if you just paid with cash. A lot of complications come with an app generating your credit card number. There is always something that could go wrong. For example, if you were to press the wrong number while you were filling out information for your purchase, who would have to pay? It might be someone who is in debt and has no money! I know that probably would never happen, but the thought of programers seeing people’s credit card number and address while they are telling mail workers to package and wrap something that isn’t theirs (and might be private) gives me chills. Maybe a better alternative would be for people to mail money to your company before you give them their purchase. Just gives us notifications about where. I’m not saying get rid of credit, but I think that you should still have cash (or€,£,¥ etc.) as an option. Thanks for the possibility of you listening to my opinion.(or lecture).JuliegobstopperVersion: 4.24.5

No issues with WISHI hear all the time people saying they have had issues with WISH. The sizes of the clothing is different than our sizing. If you buy clothing or shoes, generally, if you read the reviews and read the description and sizes and colors very very carefully. Read the shipping details. Look for the size chart. If some of this information is missing, and you still choose to purchase the product, you know that you are taking a risk. Always lean towards the larger size if in doubt, if you must purchase the product. I’ve never returned anything that I can remember, but probably because it was so cheap to buy that it wasn’t worth it. When it comes to lingerie , sometimes things didn’t quite fit right so I took a needle and thread to it and made it look nice. I have had a couple of disappointments, but that’s just life. The prices make up for the very few disappointments. This is a great site for people who do not want to throw a whole lot of money in on lingerie if it’s gonna be put through anything near what I would call good relations. It’s a fun time shopping on Wish!!.Goldie FoxVersion: 21.12.2

Lack of communication...I love scrolling through everything wish has to offer; even if I’m never going to buy it. It has lots of variety and dirt cheep prices. However, the problem is that you sometimes really do get what you pay for and the item turns out to be garbage, but you only paid 50 cents and like 4 dollars shipping. My only problem is that I can not emphasize how important it is t be able to SPEAK TO THE SELLER! This is the reason Wish falls flat compared to another Chinese selling app, Ali Express. Sometimes sellers forget to write certain things in their descriptions that can lead to buyers being unsatisfied because they didn’t have enough information. If there was a shipping problem, something that is a problem for the buyer and seller, you can’t do anything. Because of this lack of communication, I don’t buy anything on wish unless it has a ton of costumer reviews. And I rlly don’t want that because I’ve seen to many items I’d totally buy, but I don’t have enough information about it. Also, PHOTO SERCH would be pretty nice. I know I just ranted about what I didn’t like, but wish really is a nice app if you have the skills to not get scammed..A Lost ReviewerVersion: 4.23.1

Not 1 Star or 5 star worthyHey last year my mom told me about this app, I thought it was so cool and how great it was because how cheap everything was. But just because it’s cheap and at an amazing price doesn’t mean the quality is amazing. I bought 4 lipsticks came months later most likely were sitting in stock for months and expired. The quality was not worth the wait. I’ve seen on other reviews that even tho it says it’s “free” doesn’t mean you don’t pay for it you still have to pay shipping. Don’t be suprised you have to pay shipping for everything. I’ve never haven’t had a problem with customer service so I can’t say anything there. The makeup is not good quality, 2 glosses I got were not even the same color as what I had ordered. The eyeshadows were irritating my eyes. And a liquid shimmer lighter was dry. You really get what you pay for, cheap cheap cheap quality products. When you check for your order updates I believe it’s false. I don’t think they even know where the shipments are. Not that in my case was a bad thing but for other people they may not like it. I received a product but on the app it said it hadn’t been delivered. This was abt a year ago. Sometimes the delivery takes so long I forget abt the product completely..HdidvuxbdVersion: 4.28.5

Interesting app… but flawed BIG TIMEI’ve ordered many times from wish but NONE of the clothes will be the size you want. So don’t even bother ordering clothes. Once it said I can catch a deal on a rice cooker. I was so excited. MONTHS later it arrived and was a PLASTIC RING ONLY FOR A RICE COOKER. Smh! If you ever buy ANYTHING from here. My advice: if you’re an extra small. Get over an XL or more. They MAYBE will send you a X SMALL then. The sizes DO NOT match at all what you think. Read everything in the FINE PRINT. Absolutely 100% and more wish NEEDS to FIX their customer service. It’s IMPOSSIBLE to speak to anyone or return anything. In fact I honestly don’t think there is a customer service department. NEVER EVER think you will get your items by Christmas. If you order on here. You will get your items MONTHS later and then it’s a GUESSING GAME what KINDA showed up okay that you paid for $. My last advice check out the YouTubers who ordered from here. Not the ones who advertise this. The ones with HONEST, BLUNT, AWFUL reviews on items. ONLY THEN you should make the decision if it’s worth it. If something is a $1. The shipping is MORE than what it is. So the “FREE SHIPPING” thing, YEAH RIGHT. Honestly I’m being nice on the 3 star. Good luck with this site!.It also wont let me post thisVersion: 22.24.0

I love this app BUT...I love this app and have purchased many items on here like clothes, jewelry, kitchen stuff, gifts, etc...Many have worked out, some have not. It takes a while to ship but the prices are awesome and affordable also you get a huge selection of things I don’t see in stores. You get to read reviews from other people that post pictures of their items and that’s super helpful! Anyway the one thing I really HATE about this app is when you check out it has a giggling “swipe to order” button that incessantly moves until you use it or leave. It’s very VERY annoying and extremely rude to pressure someone while they are checking out!! It is very distracting to a person trying to do math in their head and make sure they can afford their items since the incorrect amount is written under most items- VERY DECEPTIVE- (but I’m willing to ignore that!) and you ONLY get the TRUE price and the checkout. It makes me want to stop shopping on here. Customers, especially regular customers deserve to be treated better. GET RID OF THAT HORRIBLE ANNOYING BUTTON. Just have a steady NON-MOVING “Checkout” or “Purchase” button instead! Thanks.JanaeClariceVersion: 4.25.6

The add to cart issueOk so I’m a new person with this app and something was not right when ever it came to me trying to use the “add to cart” button. Whenever you add something to the cart it DOES NOT GO AWAY! I have been going through the whole app trying to figure out how to take things out of my cart but it’s still stuck. I even tried to delete the app and re downloaded it again to see if it cleared my cart. But nope it’s still stick on there. Now don’t take my word for it because again I said I was new at this so maybe I’m not really looking and searching right the find out how to take it off but so far that’s only been my issue with the app. Everything else I can’t really say about because I have not even bought anything yet to tell you if it’s legit or not. Good luck with this app everyone’s view with this app is different than the next person but over all the “cart” thing is not working for me. I even ask my mom and she said she deleted the app for a few years and then when she got it again her cart items was gone. If that’s the case I should not have to wait a “few” years just to get things off my cart if I don’t want to buy the item..Toytoytoy123Version: 4.28.3

Good prices for 3rd party itemsGood prices for 3rd party items don’t expect name brands like “beats” on this if you come across one most likely a fake. And that isn’t an opinion but been proven by reviewers. Now your suppose to be able to leave a personal review on the item page now on the website you might be able to cause I have seen some whether they are legit or not I don’t know but on the mobile app that your downloading here there is no way to leave a personal review of an item. Plus watch for the shipping charges some will ask for $30 for shipping on a small item that weighs less then 5 pounds. Now not all will do that some will have shipping as low as $1.80 but there are some that will rip you off with shipping charges and that price guarantee of fair prices up to retail price from a manufacturer might be a legit policy but good luck reporting them. One time sent a report email no response then the last time I got the Apple message on my iPhone saying the email address was no longer valid. So if you need customer support they have a bot with preloaded responses but that is it so if you have a problem your on your own. Good luck to all that use this app..Shaggyz_5150Version: 4.35.6

AvisFacil de trouver ce l’on cherche, livraison très acceptable.BenchalouVersion: 4.15.5

J’aimeLes prix sont bon.Kalymi44Version: 4.7.0

Good for a small budgetDont expect too much on the quality of the products. But for the price they are it's a steal of a deal. 9/10.DJ BASS PHANTOMVersion: 4.7.5

Good nowTheir app used to be terrible, stuff would come months late and sometimes you wouldn’t even get what you ordered. But now everything seems to have good quality and decant shipping. Haven’t had a problem yet in 2018..12345678910[]{}#%^*+=[=Version: 4.7.5

Fake itemsI have been using Wish for long time but every time I purchase something I get very poor quality items some of them I reported to wish. I want exactly what I purchased not fake item. Please please please be very careful with your customers..AbuzickVersion: 4.15.1

Good deals but over exaggeratedThe app over exaggerates the original price of the item you are looking at, making you think your getting a massive deal but in reality your getting a decent one. Always check the original price on other sites before buying to see if you are paying less, otherwise its a decent app to get things for decently cheaper..Talkalot125Version: 4.19.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 24.13.1

Wish: Shop and Save Negative Reviews

First purchase didn’t go through!!! Lost free gift offerMy first purchase on the wish app didn’t work. I put all my information in which they stored to my account, but after clicking check out the app just endlessly loaded. After about 5 minutes I closed the app and opened it immediately back up to see that my order wasn’t in my orders list and didn’t go through. I checked my account settings and they did store my address and card information though which is weird if my order didn’t go through how did you save my information? I contacted customer support and they were no help 3 times they explained a time limit after I explained to them 3 different times I IMMEDIATELY checked out and the app didn’t load. I then lost the free gift offer because of this lag/bug in their app and they were no help to me to receive my “free gift” which I still was paying the shipping for... or even to give me an explanation as to why it happened, only saying the excuse of a time limit which doesn’t apply because as soon as I made my account and received the free gift offer I immediately checked out and the app endlessly loaded which cost me the free gift offer and never put my order through but somehow saved my card information.. Customer support needs to do a lot better, maybe actually read what is sent to them and try to help not give an automated message about a time limit which has nothing to do with the situation they were contacted about..Neeks100Version: 4.27.5

Don’t use WishThese people don’t even deserve a star. I ordered a purse, Wish uses centimeters, not inches for measurements. When I received it, I realize it’s too small. Contacted Customer Support , here you are asked specific questions that doesn’t even comes close to what your problem is, so you try to make the best selection that may come close to your problem. You have to take pictures of the item with a ruler for measurement purposes. After I went through all of this, Wish CS contacts me and says that the company correctly filled my order, therefore, my problem has been resolved. No it’s not!! If you read the return policy you have 30 days to return your item. The policy says to go to consumer support and click on Return Form, this does not exist, once you click on CS you’re automatically connected with a CS worker and from there on is just a menu of “possible” reasons to select from as to why you’re unhappy with your order. Because the company sent my order correctly that’s it I’m done, there’s no way I can return this one item because according to them my problem was resolved. I order two other items from Wish around May 10, 2020 and I still haven’t received them. They pushed the delivery date back to June 14, today is June 15 still don’t have my items, they’ve pushed the delivery date back again, this time it’s July 4. I may be stuck with a purse I can’t use and I may not ever receive my other items, but I WILL NEVER DO BUSINESS WITH WISH AGAIN!!!!!!!.Grits4girlsVersion: 4.27.5

Terrible customer supportIf you have an issue with an item, there’s no way for you to just write an email to customer support. It forces you to click through options until finally at the end you can write your problem along with a photo of the item. Well when I tried to upload the photo, the app kept malfunctioning and wouldn’t let me upload it. It wouldn’t let me send the message without a photo, but it wouldn’t let me upload a photo. So I had no way to contact customer support with my issue. I tried another day to do it and it finally let me upload the photo but by then it said they couldn’t issue a refund because it had passed the timeframe. I tried to explain why I couldn’t send my request sooner but they didn’t care. They just kept sending me an automated response and closing my request without resolving the issue or acknowledging that the app wasn’t working. But lesson learned that I will never attempt to buy clothes on here again (or anything). But especially clothes. I normally wear an xl or 2xl but on wish even a 5xl is too small for me. Their clothes are a joke and they’re really cheap quality. I’ve gotten some earrings I like on the app but some of them have come broken. And I’ve ordered several things that never arrive. Plus the items really aren’t that cheap when you consider how much shipping you pay per item. They make you think it’s cheap and then charge a ton for shipping. So no, this website is not worth it and the customer support is terrible..Skkid18Version: 4.26.6

Don’t fall for their trapsIt’s a useful site if you have the time to wait for products, sometimes up to 3 months. When using the coupon codes, a lot of the discounts don’t go towards shipping do you get either buy a product for $2, get a 5% discount, and pay $3 for shipping, or you can get a “free” product, but pay $5 to ship it. You just have to be careful. THEIR LIMITED LIMITED QUANTITY DEALS ARE A SCAM! Sorry for the caps but out of the 60 attempts to get an item during one of these deals, none, absolutely none, have gone through. I don’t understand why they do this as it just pisses the customer off. They do give you a refund but make sure your card company allows for several credits. This was fine print that I’ve never known about. My credit card company, that I’ve had for over 5 years, only allows 4 credits per day, and after that, they charge. So to clarify: I thought I was getting a deal, was very excited for the deal, but then found out it was false. They refunded me the $2. Since I’d bought 8 items at $1/piece, and $1 shipping for each, I was refunded my $16, then charge $10 for each of the 4 additional refunds. In other words, I paid $40 for items that I’ll never get. Because of this, I’ll stick to Hollar, overstock, and Zulilly. TL/DR: use this app sparingly, don’t expect to get what you pay for(and in cases of quality, sometimes you get exactly what you pay for). And you might end up losing money..Moxy mommaVersion: 4.21.0

TERRIBLE TERRIBLE TERRIBLE SITEI would recommend everyone to NOT use this site. i would give this site a negative number of stars if there were an option to do that. I tried returning something for either refund or replacement item but the link they gave me to start refund didn’t work. When I used the talk to an agent option on the “having issues” contact support link, all I got were automated messages. I finally (I think) got in touch with a live person, after 20 minutes of sending the same message over and over, they said they couldn’t offer an alternative way to send the item back and that their site is having technical difficulties at the moment and I should try again tomorrow. I then asked for a customer service number and they stated “we currently do not offer that option.” I wonder why....probably because they would get bombarded with angry customers. I am pretty sure the return link isn’t going to work tomorrow either so I will either have to try to get in touch with another agent, or just not send the item back. I WOULD RECOMMEND EVERYONE NOT USE THIS COMPANY OR WEBSITE. Most of the positive reviews on this site have to be fake because they are a couple words of positive review. Very disappointed Wish, you shouldn’t be in business if you cannot offer the customer support needed to run a good company. I will be posting negative reviews wherever I can to warn people not to use this site..SnappeeVersion: 4.35.6

Horrible customer serviceOrder an item on april 22 at 6pm. Got my order confirmation. Waited for e-mail process /shipping confirmation. On april 27 i got confirmation order was process, , 30 minute later got e-mail my item was shiped and delivered on the 24. After contacting UPS, The tracking number provided was to another person with another addresS. Tracking info also indicated what ever ship waight less than one lbs and my item was well over 2lbs. and to top it off the tracking info said it was shipped hours before i even had placed my order. Ci have been going around in circle with customer service. They kept telling item was delivered and to check around my front door. I live in a fenced in house,no way anyone get to my front door if i do not unlock the gate first. I ask for a new tracking number for my item and they kept going round in circles. I have like 10 e-mails with all kinds of thing i need to do first, the last being that they could not give me a refund since the item had been delivered. Even after i provided all the communication verifying the tracking number was incorrect, which they should have on file, they said sorry but no refund..and all i wanted was a new tracking number since the one provided was not to my order...so either i got scammed...i know i will never buy anything from them again and will discourage anyone to do so also....i am reporting to the better business folks....Luna2982Version: 4.27.0

The negative Reviews are trueI‘ve had problems with items not matching the descriptions that went unresolved, but the latest problem baffles me. I got a great deal on an item and received, not that item, but a letter and “free gift.” The gift was some pillow case with puppy pictures on it- useless to me. The letter explained that due to a quality problem at the factory, my item would be delayed 10 days. Wish, however, marked the item as received on the app once my letter was delivered so I contacted them with the photos they requested of my package and letter. At this point, I had been waiting for this item for well over a month and was hopeful that I would receive it- I told Wish this. However, they immediately issued a refund, which they falsely claim I requested, and have made no sense in my repeated email inquiries with them. They advised me to buy from another seller even though that took my price from $20 to $40 through another “store.” I’ve done that and am still waiting for the item, but in my opinion, wish cancelled my sale and made me pay double without any explanation. Was the first store a scammer? Is the second store really the same scammer as the first? Have they heard of this letter/gift scam? I have bought many things from them, but since they won't tell me what is going on with this, I don't trust them anymore. I told them to help me understand this since I planned to write a review, but they have offered no assistance..IAntwayneVersion: 4.10.0

Don’t put your faith in this appAt first, my experience with Wish was alright. Super long shipping, but decent items for cheap prices. A few months ago, I ordered a bundle of items, and one after another, they each came broken. Broken. How lucky am I that several orders arrived broken, all in a row? So of course I try to contact support, and they immediately give me a refund ((A few I didn’t ask for a refund, I was just trying to let the store know their item was broke and they gave me a refund)). The reason I gave this app one star is because since I “requested too many refunds” (again, a few I didn’t request refunds) I am now blocked from contacting support. Four or five contacts about broken items made me “blocked” from contacting support about anything. The only way I “may be determined to be back in good standing” is to buy more. I am not about to go on a shopping spree on this sketchy website after my experience, just to be in “good standing”. Right now they’re not in good standing with me. I can not ask questions about orders that have not arrived, or get refunds on orders that never arrived. There are still things that I ordered months ago that have not came in and have no tracking info, but wish will not let me contact the sellers because I am blocked. I am very frustrated with this and do not plan on using it ever again. If you use this app, just prepare yourself for the worst and read reviews carefully..Josiejoe04Version: 4.16.0

Bad Reviews are 100% true!I myself usually (used) to order off of Wish. Here’s why I don’t anymore: They will give you your first order in well condition and everything, the rest? The rest will be either broken or in some form of nonsense. I stopped ordering once one of my items were returned to the seller. I wrote a claim on that and they NEVER got back to me. This was half a year ago before I wrote this. As for customer service/support, where is it? It doesn’t exist. It’s a retail site/app that has no and I mean no custom service. Sure you can write an email to the ‘customer service’ but you most likely won’t get help on anything. I’m not the only person who’s experience stuff being sent back but two days before I wrote this my cousin ordered something from Wish and his item was sent back. It was on its way then was ‘canceled and being prepared to be sent back’ but then it said “oh nevermind we’ll just try harder to find your house.” It sounds like whoever sends out stuff are lazy and can’t handle their job. Which is probably true with Wish, people who work for wish are probably the underpaid people. Wish is basically a cheap website for people who don’t want to spend so much money on one thing. In conclusion, just don’t even think about buying from them after reading this, I mean you obviously can I’m not anyone important. But I just want you to be happy with the stuff you get. 🤷🏻‍♀️.BubblyechoVersion: 4.33.2

Horrible customer serviceI've been sending emails back and forth with their support team for over a week now and have gotten nowhere. The DAY AFTER I created my account it was hacked into and over $40 of my wish cash was spent by someone else. After this occurred I couldn't log into my account anymore and whenever I attempted to reset my password I was told that an account with my email address didn't exist. I know for a fact it was the correct email, as I have emailed receipts for the two items I purchased the night I made my account. In a week's worth of emails and sending many screenshots proving the issue they've hardly addressed the hacker issue at all and all they've given me to try to fix it all is "uninstall and reinstall the app and restart your phone" and "here's how to reset your password" as if they haven't read a single word of what I've been emailing them about the past week. I'm so unbelievably frustrated and just want my money back that this hacker spent. Not to mention the two items I did order never even came. I don't want to use the app anymore this experience has been so terrible, I just want my money back. Their support won't help me and I'm not sure what to do now, I've repeated myself so many times on the issue occurring and they just aren't listening. tldr: don't get this app because if you get hacked and someone else spends your money, their customer service won't help you..EllaistiredVersion: 4.13.5

This app took my moneyI’ve used this app for a few years now, but I’ve only ordered about 10-15 items total. I ordered 5 things this past September, and only received three of them (in mid December btw). They all arrived a week or two after the delivery date, yet I still left decent reviews and even uploaded photos. One of the orders was 2 sets of lashes in different lengths, but the shipping was never updated and I never received them. I finally requested a refund two weeks ago, 3 1/2 months after I originally ordered them. They said it could take up to 14 days to receive it. I checked my account and the refund wasn’t there, so I went to my app and it said my account was flagged for “excessive refunds”, when it was the only time I’ve EVER requested a refunded, and it was duplicate items from the same company. It won’t allow me to contact support any further, and I can only get my account “in good standing” by continuing to shop. Why would I continue to shop when I’m missing items and/or a refund, and I’ve never requested one before, and left reviews on every item I’ve gotten? This is unacceptable and the worst customer service policy ever written. Such a rip off. I don’t expect expedience from Wish, but this was ridiculous. Never spending another dollar on here. I’m currently looking for options to rectify my issue and receive my refund. I’m deleting the app once this happens..AllNamesAreTaken54321Version: 4.14.6

4 months waitI ordered items In March it’s June now and no items. But I ordered something else and it took like two weeks so spin the wheel on how long something might take to get to you. Update you told me to contact you with the details of my order.. well how the hell am I supposed to do that? Your whole company is designed to put people on a loop after they buy something and however long it takes to get your item is however long it takes! I can’t believe apple has not stepped in and banned your app from there platform! Your crooks! I demand you give me a link to contact someone within your company! Otherwise I’m going to assume your giveing me the run around and I’m going to make a corporate complaint to apple. Further more buyers beware the estimate of time for delivery is totally whatever they feel like saying and then they just move it back so it would be different if they just said 3-6 months delivery btw if your paying attention is incredibly long! I don’t even know how you could make it that long assuming your using the usps the slowest it takes for anything from even Florida to Alaska is two weeks tops and that is being generous most of the time it’s less then 5 days. So it’s more about the time it takes to get here from China. So slow boat is super slow boat and I think it’s called lying when you make up a tracking system that does not work!!!.MogakmogVersion: 4.27.5

I GOT HACKEDI’ve been using wish for years but I had one issue that made me not want to use wish anymore. This app can be sketchy after of what i experienced. I got few orders refunded because they couldn’t deliver successfully or couldn’t ship my orders, so they refunded me by giving me “Wish Cash” Few hours later i got a notification from wish but it was all in Russian, I couldn’t read it so i ignored the notification (I thought it was an ad or a suggestion of an item or something) 2 days later I decided to browse wish and i looked in my order history, sure enough there was an order I didn’t even make! I checked the shipping address and it was going to Russia (I live in the United States) From there it all made sense, The person changed the language to Russian and also deleted my address. I was lucky enough to still have access into my account but it was too late for me to cancel the order so I contacted wish support. THEY DID NOT HELP AT ALL!! I sent multiple emails and they sent me the same email over and over saying they want the order number and details and I clearly did everything they ask me to and STILL no help. Overall, I do not recommend using wish, its too risky. I’m not the only one that went through this, there are many reviews out there that people got hacked and the customer service is horrible. I’m never using this sketchy app again..FkthisappbroVersion: 4.27.5

Items I orderedA lot of the times I order stuff and never receive them! U will send me a notification asking if I got it and of course I state no then I either get refunded or ask for wish cash. I have ordered several items that NEVER EVEN LEFT CHINA, from which ur tracking says, then I’m still awaiting for items and then u tell me I’m “Flagged” for getting refunds for stuff I never received?! That doesn’t make any sense, or if that my fault. I have seriously considered not to order again from you all, and I actually haven’t been. Due to NEVER GETTING MY ORDERS! Why am I the one at fault for something that is happening on ur end!? Then u claim it’s supposed to be in on a certain date when I check u then tell me to what even longer due to “ weather “ conditions? It’s been summer time, what weather conditions are there, yet ur website says it’s still in China? It makes no sense to me and I don’t feel like u punishing me is right! I’m not gonna just not complain about it. I’m gonna tell u the truth and say that no i didn’t get it, but somehow ur putting the blame on me, and flag me for ur own faults! It’s not fair and still I’m waiting for a men’s ring that was supposed to be in on the 16 now ur telling me to wait even longer! NOT FAIR! Truely unprofessionally! You have lost a great customer and it’s sad that I have been treated in this manner!.Elainec78Version: 4.12.5

Crappy Customer serviceI’ve used the app for two years now. Mostly decent experience. Some items arrive early some arrive very late. On my last order I had multiple purchases for cute jewelry. Most of them showed up within the expected window, 3 did not. Apparently something about the refund policy changed to only allowing refunds within 30 days of expected arrival. Due to personal life issues I didn’t follow up to see which jewelry orders were missing till 4 days after this deadline, so they were no longer refundable. Explain how my not receiving what I order is my fault??? They offered wish cash and no other interaction by which to question that option or NOTHING AT ALL...so I submitted the three items for wish refund. 3$ for the first. 2$ for the second. An error on the third. I tired to resubmit. It told me the item had already been refunded. I checked my wish cash balance. Still 5$. I tried their other contact support. Same automated system. Same, “you’ve already been refunded.” At this point I’m done. The products themselves are mediocre at best, you get what you pay for, but punishing your customers for your lack of follow through and availability other a 3$ refund. Naw. To the User: make sure you stay on top of the delivery date and refund window or prepare to be screwed..VeraAWolfVersion: 4.18.7

Never using againI have never been so disappointed. I’ve been shopping with Wish for years and never had a problem. A few months ago, I ordered 5 packages all at the same time and only two came. Of course it were the two that was “free” and all I had to pay was shipping. The two packages came in a week after I ordered them. I wasn’t surprised, usually when I shop with Wish my orders come in 7-14 days after I order them. So they come in a month early. This time it wasn’t the case. My other three packages never came in at all. At first I said to myself “okay maybe I’m actually gonna have to wait for the estimated delivery date.” The estimated delivery date has passed and still no packages. They refunded me my shipping fee and said if I don’t receive my orders in the next month then they’ll give me a full refund. No. I’m sick of waiting. I’m never getting these packages. One of the packages said it arrived in the United States (which is where I’m at) on April 24. It is now June 2nd so where is it? I know we’re in the middle of a global pandemic but I did get two of my orders so where are the other three?! The fact that we can’t even talk to a real person on customer service or the seller until AFTER you receive your package is a pain because we NEED real help. Not automated messages from a robot. Wish, you just lost a loyal customer. Never again..TimberluvsdanceVersion: 4.27.5

ThievesFolks, if you feel like having your money stolen from you order merchandise off the wish app. You will wish you hadn’t have I promise you. I clicked on one of the many orders that I have never received to see why and I was given the option for a refund. Only to be told when I clicked on refund that the order was beyond the refund window. Do what?!!!! They are scammers folks, con artists. And they need to be put out if business. I haven’t received any of my orders and yet they claim that the majority of them have been refunded. It’s a lie!! I have bank statements to prove it too. So, orders claiming to be refunded but aren’t. One order I haven’t received says a partial refund has been given. Now why would they only give you part of your money back if you never received the entire order to begin with? Plus, telling the customer that certain orders are beyond a refund window even though you never received the order. If you didn’t receive it they should give you your money back. Period!!! This company should be shut down for stealing money from its customers. I am just trying to make the public aware so no one else gets done like I have been done by them. Order at your own risk. I will continue to enlighten folks of what kind of scam this company is operating. It’s wrong and I work to hard for my money to have it stolen from me by anyone..ITSMEAJLZVersion: 4.29.0

Could customer service actually help me, please?I buy from sites like Wish all the time, so I’m familiar with the quality of products sold and the usual length of time shipments take. Usually it’s very reasonable but this is simply atrocious. I placed an order May 3rd, it is now June 12th. My initial time frames for order arrival were from mid to late May. Now they’re all June 30th. I have received one part of my order, on June4th (the site incorrectly states June 3rd), but that was about a week after the initial estimated date. This makes me think I won’t receive the rest until early July, if I’m lucky. I order from sites like ROMWE (I know) so I get things take longer to ship. But even during the middle of an outbreak, other sites based where Wish is were able to get my orders to me in well under a month. But maybe Wish is a special case? If so, I would like an option to request a REFUND. I’ve tried contacting customer service and was told to wait until AFTER JUNE 30TH. I was already told to wait until AFTER MAY 27TH which I have! I feel like I’m stuck in a never ending cycle of being told to wait for help that’s never going to come. All I want is my money back for the items I have not received. I would very much appreciate it if someone from Wish actually got into contact with me after seeing this review, beyond thanking me for my feedback..YhnnnnjssVersion: 4.27.5

RidiculousWhen I first started using Wish (about 2 years ago) you could find cool unique stuff really cheap. And the price under the picture before you even clicked for the description and info was what it went in your cart as. The last several times I have thought about ordering anything, either it is outrageous prices (such as $20 for a T-shirt that may or may not arrive in the color/size I ordered) (and it takes forever to arrive) OR it has one price under the picture, you click and it has another price on the add to cart button, then a 3rd price where you choose the size, and then you look at your cart a 4th price (all before tax and “discount” codes) so you don’t know what you’re actually going to pay until you add it to your cart... and I have had to make them do SO MANY refunds because (1.) my product never showed up, (2.) I carefully read the description and when it arrived it was no where near matching the description, (3.) they sent the wrong size and/or color, or (4.) it was completely trashed (example: I ordered a canvas print of a painting that I was going to have framed and give as a gift. When it arrived the envelope it was in was still in perfect condition but the canvas inside was miscolored and had an unidentifiable stain and 2 huge tears across the middle). I’m done. I just officially deleted the app..TxGrl91Version: 4.30.5

Tempting prices, continuous disappointment!You will be tempted by their amazing prices and you’ll be continuously disappointed time, after time, after time, after time! My very first orders in mid June, were supposed to come by mid July, which I understood was long but that’s what they told me it would take, so I knew what I was in for. After waiting for three weeks, I’ve been advised that they will be coming towards the end of September (yes, 3 months). Shortly after my first order I found a great deal on an E-bike which was delivered to Long Beach, I live in Salt Lake City Utah, after dozens of emails and two weeks of escalating I finally got my refund. Like an idiot, I thought I’d give them a couple of more trys. I ordered some facemasks that were supposed to be coming from the United States and therefore “speedy” delivery, nope, those will be coming in mid September. I also ordered bicycle bag for my bike rack specifically stating that it shipped from the United States, it is now currently sitting in a Chinese warehouse pending shipment. See my photos where it specifically says shipping from the United States and now sitting in a Chinese warehouse. I’m quite certain that there’s not a single product that you can trust what it says, so if you have spare money lying around and don’t mind waiting for 3 to 6 months to see what happens, or where it may be delivered, by all means use this app..DabearhorneVersion: 4.28.5

Product ReviewI have found it very difficult to gat any satisfaction whatsoever from a customer representative. You can NEVER reach anyone who has the authority to do anything to remedy your problem. I have ordered several things that have ended up in the Goodwill box, in hopes that someone might be able to get some use out of it. The sizes for clothing are not universal so what may be a size 10 or Medium from one vendor may be a size 6 from another. The charts are a joke so I have learned to not order anything to wear. I have also found that the shipping from ( CHINA), is very expensive, so I would have come out ahead if I had just purchased it locally. The final straw was when I ordered a human hair wig for my next door neighbor who was going through Chemo. I ordered it in a silver gray (her hair color) and I received it in a dark brown. Needless to say, my neighbor, who had been anxious to get it, was extremely disappointed when it arrived. I thought perhaps I had made an error when I ordered it and after checking my order to see, I confirmed that I had ordered the Silver Gray. Lesson learned and it was.... be careful what you order, don’t expect to get the color you order, don't order anything that has to fit, don’t think you can return it, expect it to take a looooong time to receive it and expect to pay high shipping fees. And that’s the truth!!.JaubuchonVersion: 4.26.6

Not as good as I thoughtOk so first of all that extreme discount that you see on the app is not true at all. If you go to eBay and look for the same product, it is the same price and the same brand. Items on wish is not really $50+. Another thing is that I ordered many things from wish but only a few came. Like right now I ordered about 16 things from wish and only 5 things came. I took advice from the other reviews and refunded my items when it was way past the expected delivery and wish blocked my account from refunding anything after a few times. I understand why I got blocked but if wish’s app had a valid tracking number and actually came, I wouldn’t have to refund anything. Honesty I think that if you see anything you like you should just search it up on eBay as the tracking is more reliable and the items came on time. And lastly don’t think that the coupons that they give you is a huge discount because after a while wish starts to add tax to some of the items and beware that the ‘free’ items can’t have coupons applied to it so might as well find things that aren’t free but about the same price. I have it 2 stars because when the items do come, the quality really good but it’s not that bad for the price you pay for it..IwoulduploadphotosifIcouldVersion: 4.20.1

Don’t count on anythingEverything on this site comes from China. Have fun waiting a month. It would have been worth it for some great deals. But over the years, I have actually received less than 10% of the items ordered. To get refunds is like jumping through hoops. When you get jewelry, just ignore that it says sterling silver. Even if it says .925. Nothing I’ve ever gotten has been stamped and everything has turned my finger green very quickly because I’m very allergic. And I believe those might be the only items I have received. I am very ill and spent a significant amount of time hospitalized. Even though their OWN tracker showed that items were either delivered to other states or sent back to China, either way, clearly stating that they never made it to my house, Wish refused to assist me because too much time had passed. Well. Excuse me for my critical and incurable illness. However when YOUR OWN TRACKER states clearly that I paid for items that weren’t delivered to me, why the hell does it matter how much time has passed. Rip off artists, I might be too ill but I have good friends who will take you to the mat with the better business bureau. Thieves. Connivers. Not worth the dollar you might pay for the item you don’t get. It adds up. They are making lots of money by making people give up. Despicable company. You should be ashamed..VampaliciousssVersion: 4.13.5

Be awareI loved Wish for a very long time. Now it seems that their refund policy, which was one of my favorite things about it, has changed. If you think your item got lost in shipping, request a refund. Do Not Wait. You only have 30 days from the estimated arrival date to claim your refund, without the substantially more involved process of contacting support to file a claim. On the rare occasion that something is lost in transit, to be sure, I wait a week just to see if it shows up. Many times the tracking will show that the package is out for delivery or at least, still in transit, so that’s usually another week I’ll wait. By now, I’m sure that the package is lost, but I’ve had things show up 4-6 weeks after the estimated arrival date, so I usually am hesitant to get the refund until I’m sure it isn’t coming. So that’s way more than 30 days and I would think that wish would want customers to wait and be sure so they aren’t handling out refunds when the package arrives days or weeks later. I guess I’m wrong, so get your refund within the window if you have a notion that your package was lost. Hopefully this helps someone from wasting time and most likely wasting money by not acting quickly enough..So pow shopVersion: 4.36.2

Theft in the most devious wayAll I can say is this is straight out fraud, theft, and morally despicable. They tell you that they can’t give any kind of refund or do anything while it is in your Delivery window yet they just keep pushing up the delivery window. Then with the delivery window Finally does end, they make you use the useless virtual assistant who because there is a tracking number can only refund the shipping cost at this time let you know to call back in one month 30 days to be exact and they will help you at that time. Well if you take the time to read their refund policy In regards to items that did not arrive, in regards to items that did not arrive, it states that 30 days after The most recent delivery date It is at their sole discretion whether or not to give you a refund. Summit up you pay, you wait, you don’t get any customer service, item doesn’t show up and they offer you with cash for your shipping, and the virtual assistant tells you to call back after 30 days to what I’m assuming will end up being A customer service agent emailing you telling you that you waited too long to ask for the refund. All in all this is the most emotional display and shows that this business has no ethical values nor respect for its customers Beats By Dr. Dre Powerbeats3 Wireless Earphones BEATS by Dr. Dre Tour In-Ear Headphones.Dustin7997Version: 4.28.2

Worst Shopping Company periodThis was the worst online shopping experience and customer I’ve ever had! Within 2 weeks of making a purchase my account was HACKED by someone in Russia. Wish’s customer service is absolutely pathetic. You can’t call them, you can’t actually chat with someone, you have to send an email. Someone from Russia purchased 3 items on my account, Wish never flagged it themselves. I had to email them. The responses were awful to non-existent. I got a response on one of the items and a refund. The other two fraudulent purchases were never taken care of by Wish. I had to tell my credit card of the fraud and get a new credit card number. Then a month later a person in Russia tried to hack my account again and Wish did nothing! Good thing I pulled all financial info by that point. I’ve had disputes with other companies that sell Chinese products with great communication, but Wish was the worst. So now to the products. They’re from China which isn’t clearly stated on the Wish app. I’ve had good experiences buying direct from China on other websites. The products took almost 3 months to be delivered and when they were they were cheap and not worth the time, money, and stress. Use the Wish app at your own risk. I will be telling others not to buy anything from here..Mantis.TobaganVersion: 4.28.3

No guarantee you’ll receive your orderThe thing with Wish is you order lots of things for a cheap price and then wait a long time to receive your items. A lot of times you’ll never receive your item at all. It’s hard to keep track of because the “tracking” feature they have is useless. It literally doesn’t track anything. The items never arrive when they’re supposed to. Then you can contact customer support. You’ll select “item not received” the only option after that is “ask for refund” or “continue to wait” well even though you’re telling them you never received the item they do nothing. You would think so but no. So when you contact them again because you never heard back they will say you have 30 days to request a refund from the expected arrival date and you’re too late. You’ve lost your money. So even though you contacted them within 30 days to tell them you never received the item you can’t get a refund or your item because it’s been more than 30 days. So it’s a good deal if you get your items but good luck. I have never had a company be so terrible about delivery and customer service after the items are not delivered. After too many undelivered items I’m no longer a Wish customer..QuinniquinnnVersion: 4.7.0

Not much quality, lots of junkI have purchased many items in the last 4 months and: 1-If it is not a brand named item in electronics and gadgets, don’t bother. Descriptions are accurate but a lot is left out. Can’t tell if it is the seller or someone else writing it but the English is sketchy at best. 2-Clothing is hopelessly missized and goes to Goodwill upon receipt. No point in asking for a refund. 3-Pricing is great but postage is very expensive and you usually get combined delivery of several items. I never get anything I ordered sooner than a month later with standard delivery. Remember it is all coming from China, most likely by boat. Otherwise, why a month? Also combining 5 or 6 items into a flimsy plastic envelope when I have paid 8 or 9 dollars per item is a rip off. I reordered one thing today costing $16 and paid $9 in postage on top of that. These were small items no larger than a pad of small papers weighing no mor than 5 ounces. They will be in a bag with 4 or 5 other small items I’ve paid many dollars for and I’ll bet postage will actually be no more than $3. This is how they make their money. Overall I don’t like the app or most if the items I got and would not recommend it to my friends..SuzysgalVersion: 4.35.6

OkayI’ve used wish before and have had the app for a while, usually it’s an okay app with a lot of good stuff. I obviously don’t buy the more expensive stuff just because I don’t trust it entirely. I used it to buy pens or pencils, stickers, cute little toiletry bags, etc. Lately though things have been weird. I got a notification stating that I ordered a $500 lamp?! Once I saw it I was like hell no and cancelled the order and made sure all my card information and details were taken off the app. They were able to cancel it quickly. Then on another item I had ordered and already received, for some reason I got a email notification stating I had gotten a refund. I was confused since I hadn’t used the app for a while now. I checked my account and noticed that SOMEONE had contacted the support services on my account by chat on the item and requested a refund. I received the item so I don’t know who requested it which is freaky and I am paranoid now. I even saw the chat responses from “me” saying yes I want a refund when in fact I have NEVER contacted them before. So no thank you, I deleted all my information and deactivated my account. I will not be taken advantage of for the third time whether it’s wish or a hacker..AnjelicaDLRVersion: 4.25.6

AwfulShipping times are horrible and reviews are not real you can submit a review for a product but the seller gets to choose if your review is posted highly flawed system and wish customer support is even worse.Purpleelephant3003Version: 4.7.5

Shipping costThe cost for the shipping is more then the cost of the items wish it could be less for shipping costs to Canada.CrissyzzVersion: 4.7.0

Worst online shoppingThey lost all my parcels!.Toddski666Version: 4.7.5

Sketchy AFOrders sometimes arrives. Takes forever. Sometimes never arrives. Usually wrong item or size. Customer service is automated, and insists on refunds, which will have your account locked. And potentially hacked, like mine was. Money was taken off my credit card, refunded as “wish dollars” and my account was locked because of the hack. Only now, my money is stuck in the account that i am unable to use. And there is zero customer support because there seem to be no humans that work at wish..DigitalsucksVersion: 4.15.1

Cheating AppApp Recommends Claim Gift When you choose one and giving all personal info, at the end you face with a message telling you that Oops Not Available!??.A.GhafouriVersion: 4.7.0

Be carefulThere’s hackers who hack accounts and purchase items using them. I highly recommend not to use your credit card when shopping on wish unless you wanna risk getting your account hacked and compromised or robbed. Not to mention that sometimes they charge you twice for one item you’ve bought. Overall, I’d recommend paying more money on a site like amazon that guarantees a refund and that’s actually secure over paying less on a site like wish that’s untrustworthy and sells cheap chinese knockoffs and advertises them as something else..Jackie DearVersion: 4.23.1

ThievesThe company claims to have shipped items but keep changing the expected date and making excuses. Requested refund but they give the same stupid computer reply. Scam company!.TaraChekVersion: 4.7.5

WhattttI ordered hair extensions two and a half months ago, the day it was supposed to be here by was May 14th and it’s May 29th. This happened to one of my friends aswell, but she ordered it and just never got it at any point. How is this app still running !!.Cool beans lemon squeezeVersion: 4.7.0

Tired of waiting for a very long timeI have ordered a package that was supposed to arrive over two weeks ago, I have not received it yet and it is for a gift. When I look at the tracking info, it says my items have not yet been shipped to my location but are still in the facility of where they were supposed to be and leave on April 22. It is more than a month past that. I understand when its a week or two late, but it still haven’t been shipped from the place where it was a month ago. Also, there is next to nothing place where I can write on the app and directly tell wish that my product has not arrived. Very frustrating!!! Would not recommend.......PLS HRRYVersion: 4.7.5

Didn’t showMy boyfriend ordered a ring like a month or more ago and still has not showed. 🙄.Chantelle and markVersion: 4.7.5

What’s wrong with the worldThis site is everything that’s wrong with the world. The company itself is horrible, no doubt about it. Cheap products that take forever to get to you and are nothing like the picture. But just generally things NOBODY NEEDS. Don’t give in to materialistic traps like this. If you think waiting two months for a product is fine, you probably can live without that product forever! Seriously, think about it before giving in. You’re supporting a company to basically make waste, because we both know that item will end up in the trash..SannybearVersion: 4.15.5

3/3 orders reimbursed. Don’t even try Wish3 out of 3 orders never made it to my door. Had to get items reimbursed each time. What a total waste of my time. Worst service ever..ChesstuVersion: 4.7.5

Questionable at bestShipping takes for ever , received items I did not order. No one from Co.cares ... never again . No customer support = no more business from me ...LotocrapVersion: 4.25.0

Get stuff togetherAwful! I’ve tried to order an item twice, both times the description and the picture was what I wanted, but when the package came, it was completely NOT what I wanted!.🤬😡😤☹️Version: 4.7.0

Wish is big scam thief global platformBe aware Wish is not same as Amazon. Wish don’t check their sellers properly. The sellers are adding an expensive item pictures but selling false products. Wish is not a will controlled or legit buying online platform..TabbarnakVersion: 4.32.5

BadNot good the only thing you see is cheap rip offs at lower prices.ZxvxncmsiskwbnslsVersion: 4.24.1

Not A Happy CustomerWhat you see in the pictures is Not what you get.... it takes so long to ship ...... refund is Not 100% of your purchase.Kat04071966Version: 4.27.0

Grosse merdeZéro étoile, me suis fais arnaquer avec eux, pas moyen en plus de ce faire rembourser, grosse MARDE 🖕.Moon'lyVersion: 4.15.1

WorstReally disappointed with it as my orders are taking more than a month for shipping. There is no agent to speak with. Wastage of money..NavrajWVersion: 4.28.2

Horrible😒I order some headphones for 15$ and a headphone case for 5$ and it said it would come 2 months ago! it never came! this is a scam and a steal (literally!) never yo on this site! it’s unreliable unlike Amazon or Ebay you literally stole me 20$! stop making fake adds that they will come fast. they never came for me so it should never come to other people..StarformeVersion: 4.27.5

Wish is a scamWish will take your money then ghost your order as though you never made one. You can’t get any honest customer support even if you answer their questions and provide proof of purchase. If you ask for a refund they send you in circles. I cannot see my order, cannot track my order, cannot get my items I purchased yet they charge you! The worse online purchasing experience in my 25 years of purchasing online!.Naners18Version: 4.27.5

Arnaque...Deux commandes passées... la première jamais reçu, la deuxième un t-shirt dont le logo était tout croche et de très très mauvaise qualité... j’attend toujours le remboursement.Pluc082Version: 4.7.5

DO NOT BUY FROMBuyers beware! If it looks too good to be true it probably is!! I bought exercise equipment and did not receive most of my items!! And Customer service will not refund or provide the missing items!! I never never write reviews but I have to warn people not to buy from them! Zero stars !!!.Bored2death123Version: 4.33.2

TrickTricks.Not what seemsVersion: 4.33.2

It’s a cheap fake companyPls don’t buy anything from wish they are cheap fake company they don’t help you and promote fraud merchants on there website who take your money and dont deliver just keep on changing delivery dates and they don’t have a real customer service because any question you ask they give the same answer worst company ever pls be careful this company profits from frauding it’s customer and they tell you contact customer service on the app which is automated and will never help you because your estimated delivery date keeps on changing before the pervious date approaches if it changes once it’s understandable but 4 times means they have a no intention of deliverying and it’s a fraud the company should understand this a look after it but they will not means they are also involved in the fraud and making money scamming the customers.Sumeeth123Version: 4.28.2

HelpWhen I try to open the app, it kicks me out before I see the home page..Kirstie rVersion: 4.28.2

Very bad experienceThe delivery dates change every time i waited 2 months then I deleted the account.HdhdhwbsjsbkwnwVersion: 4.25.0

Don’t order anything from hereI never got my package and it’s been a month..Bongwater05Version: 4.33.2

La honteVous êtes des arnaquées j’ai acheter une montre à 47 dollars il y a six mois je vien de la recevoir et elle est en plastique.Zarge999Version: 4.21.5

Horrible support and waist of moneyI never received my package and when trying to use the support assistance it kept directing me to get my money back but it wouldn’t actually process anything. It kept saying try again later. So I tried to contact their other support and they wouldn’t help me. They kept telling me to go back to the assistant despite me telling them it would not work - I even sent them a screen shot of it. I kept going back to try again and guess what! It didn’t work! All I’ve gotten is the run around. They took my money and wouldn’t give me a product or the money back. Horrible experience! Waist of money!.EBommerVersion: 4.15.5

Scam!They stole my money! When you buy something on wish, your money is locked forever. They do this thing called wish cash and never give you back even when you have issues or need refund. Now I have a wish cash I can never use because they say they are verifying my funds! And I never got the product.AdesolaaaVersion: 4.15.1

Scam artistsBiggest scam artists around.SukdinVersion: 4.33.2

BadThe worst app ever! Items are bad quality and they take ages to arrive! If you don’t receive your item, they don’t reimburse you and you need to talk with their customer service agents many times about the problem and still you don’t get any result👎🏻👎🏻.Noun BVersion: 4.33.2

TO READIf you’re reading this. Do not download nor buy from wish. Most reviews are fake. You will NOT get your items and might get hacked in the process. Please, do not use..A VKVersion: 4.32.5

CrapCrappy stuff, false advertisement.Weenie11Version: 4.32.5

GarbageThey sell garbage to everyone.AndresshengVersion: 4.32.5

Crystal Snowman and Village with TrainAfter many months of waiting I only received a rumpled PICTURE of this item! This is what the seller said I bought!!! and gave me a song and dance about returns price, shipping back (picture) $10 off next purchase and gave URL to real Brantford site! Arrrrg!!! What a con!.Redbirda2Version: 4.32.5

Horrible customer service.Second worst customer service I have ever dealt with, they give a 2 month estimated arrival time. Even after a couple weeks passing that date. No help and they flagged my account for return abuse? What joke. Don’t waste your time and try to “save” money. It’s just a headache..WishBlowsVersion: 4.32.5

J’aime pasLa livraison prend énormément de temps mais les prix sont bon c’est pourquoi je mets que 2 étoiles..MsmekekekekdmVersion: 4.28.2

Impossible d’ouvrir mes commandesDepuis un certaine mise à jour sur ma tablette iPad Air 2. Bravo Wish..PebouchardVersion: 4.28.2

👎Delivery time is more than a month and if the parcel has not arrived at the time they can extend for another month without asking the client about it, although they withdraw money for delivery..VikiMihVersion: 4.27.5

ThievesI love this app but since I did the update I can’t get it to show the order history on most of my items now. Sometimes works sometimes doesn’t. I would give a 4 stars except for the problem with last update. Update: I liked it and they would honour your refund. I only got about 30 to 45% of stuff I bought and a good majority of rest would come a month or 2 after their extended shipping time so not knowing if I would get it at all I applied for a refund. Absolutely no tracking at all for item. So I find they blocked me because said I misused refund policy but said could shop so when didn't get it they kept my money. Totally wrong and don't buy from them. A lot of stuff comes after you forgot you ordered it and some don't get yet they blame you. Not buying from them. Just deactivated wish.Tic tskVersion: 4.26.0

WishThe worst shopping website ever takes so long to ship.German shepherd rottweilerVersion: 4.25.0

Application trompeuseOn dit qu’on est couvert à 100% pour les retours mais j’ai eu 4 commandes qui ne sont jamais arrivés et maintenant je ne peux plus me faire remboursée « mes » produits. Je ne recommande pas du tout cette application.Nathanaël S.Version: 4.23.5

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