Microsoft 365 (Office) Customer Service

Microsoft 365 (Office) Positive Reviews

Office360 ,writing assignmentsAt first I had my problems . But now I’m getting used to how these apps work . Sometimes I have problems still but I credit that for never using these apps before . Yes everything is new to me before I started to go to full sail university my life was pretty easy. But now I find I have to quickly learn these apps because I have to use them all the time life is really a challenge now I haven’t been in school since 1975 the year I graduated . When I grew up we didn’t have cellphones we didn’t have notebooks and life was really pretty simple and then the big boom. Now we have all kinds of things that we didn’t have when I was growing up. These apps have been a challenge at first but now I’m getting used to them and they have been a big help in doing my assignments for school I’m still shaken while useing them but it’s getting easier and I’m getting things done that I otherwise wouldn’t be able to so I now actually like them thanks.Old man learning new tricksVersion: 2.74

Constantly deletes hours of workI use on the iPad because i have to. I open excel files from iCloud or Dropbox, edit them for hours (clicking “save” constantly, or using “auto save”). The app says “saved, pending upload”. So I keep working. Then i exit the app to do something else. Hours later i pull up the file again in dropbox or iCloud, and BAM! NOTHING EFF-ING SAVES! Wasted hours of work! Happened to me 3x now! The answer, according to the guru’s online? Stop work when you want to save. Press the “back to dropbox” button or whatever it’s called. The file should upload to dropbox after a few seconds. Then reopen the file again. The “pending upload” message is gone under the save menu. It’s a lot of steps, takes way too much time, and if you miss a step, BAM, you’re eff’ed again.’ Steaming hot lazy Microsoft garbage. As usual. I’ve hated these guys since the 90’s. Just a crap company, and always has been. Eat S#$i! Microsoft. Cost me so much wasted time I just want to scream. Also, you can’t just use this app to replace the dropbox or iCloud app. Why? The file sorting and menus are atrocious. No sorting, filtering, or tagging files. So if you have hundreds, across dozens of folders and sub folders, this app is basically useless. Very very few customizing options too. Can’t say enough bad stuff about this app. And it’s all true..Kirk1234Version: 2.60

No way to edit an plain text fileOne of the most annoying things about Office for IPad is the inability to open or edit a plain text file. Really? We are talking plain text with zero formatting. As an IT person, I often use notepad on my desktop since it saves your text without formatting. I use it for scripting and sometimes just saving rough notes. The problem is, there is no way to edit such a file on your iPad. If I’m away from my computer and need to share some script I wrote or some documentation I wrote, I can’t edit it and remove my rough notes. Even copying and pasting is difficult in OneDrive since it seems to open as some sort of table. Plus you can’t change the file extension from .txt to .docx on onedrive to allow Word to even see a text file. The only way to see it exist is when you attach it in word or share from onedrive. I’m so frustrated with this but I’m stuck since my company uses Microsoft and not Google..Luq07Version: 2.62

Come home to MicrosoftIf you’re seeking, text audio, handwriting and voice typing in one place, without leaving the app or needing two devices, this is the one. Voice -typing (STT) picks up words including advanced medical terminology- even accented- typing them up just as quickly as you utter them, with stunning accuracy. Read Aloud (TTS) voices are most natural and quite advanced; understanding the flow of academic material, knowing when to pause even without a period, with a cadence that is most conducive to learning. In Word you can edit and listen without leaving the page. If you would like to study your documents - handwrite, highlight etc. - while listening without interruption, open the same document with your preferred inking app (e.g. Notability or LiquidText). The audio will continue in Word (background or Split Screen) while you work away. A floating control bar will be nice @ Microsoft 365. [Here’s hoping this is not gone by the next iOS update] All of it- and more (in the case of Read Aloud voices) - is also available in your browser, with an Office 365 account. My only reservation is with the handling of converted PDFs by Word on iOS. Perhaps, a more adaptive feature, like Adobe Acrobat’s Liquid mode, will do the trick for mobile devices. Finally, in the war of the apps, having fought the good fight for productivity, just come home to Microsoft..MD_Reloaded#2023Version: 2.75

Big FanWhen it comes to software for general daily business proditivity the Office Suit hits the mark. It is no wonder why they have 90% of the market (guessing). I am also an avid Apple user so it was always a bummer with the two best of the best not working in harmony. Now days, other than some goofy tool layouts, they are compatable and work seemlessly between platforms. I just bought an iPad Pro to help with my mobile business requirements and i was impressed with the application version of this software. I can do 85% of what I need to do right from my iPad Pro. The 15% is shared gaps between tablets and software as well as limited functionality of the off products as it compares to the trational computer versions. All in all, well done … can’t wait for the future improvements..Strider manVersion: 2.66.1

Absolutely love this!!I use this for spreadsheets and such for work and it works great and seamless between my iPhone app and Surface Pro. However with this new recent update, when you click on the bar to begin typing you can’t see what you are typing until you click on another cell and whatever you have typed appears in the box. I’ve tried typing in Light and Dark mode, because my phone stays on Dark mode so I thought it might’ve been a bug with Dark mode but it doesn’t work in Light mode either. My phone is an iPhone 13 Pro Max. Please help, I know it seems like a small problem but it is annoying because if you mess up typing/spelling in the cell you won’t know until you click off and you can’t fix it without retyping the whole cell and hoping you don’t misspell or mess up again or you will have to blindly retype the cell again. Please help!!.Ericsangel2012Version: 2.63

Questionable reliabilityOver the past 6 months, I’ve had great success transitioning between the desktop app and this iPad app and great failures, too. As other reviewers have commented, sometimes it doesn’t save work and you can’t get back hours of work. Also, sometimes something gets messed up in formatting of documents going between the desktop and iPad apps, and back the other way. In one situation, I lost a considerable amount of work on the day something was due. I was able to go back to a previous version but had to redo some of the work. It’s not as seamless as it seems it should be. Hopefully, the rebranding from Office app to Microsoft 365 is more than just a marketing change. The convenience of using 365 collaborative tools is so great that it’s worth the risk of losing some work here and there. But it would be better if that risk were eliminated..@ColoLawyerVersion: 2.66

Best productivity appAs someone who is constantly on-the-go, having access to my documents and files from anywhere is crucial. The Microsoft Office app makes this possible, allowing me to access Word, Excel, and PowerPoint on my mobile device. This has not only saved me time, but has also increased my productivity. Additionally, the app allows for easy collaboration with colleagues and friends. Whether I am working on a group project or sharing a document for review, the Microsoft Office app makes it simple to work together in real-time. Overall, I highly recommend the Microsoft Office app for its ease of use and helpful benefits. It has become an essential tool for me and I believe it can do the same for anyone looking to enhance their productivity on-the-go..Naveed MohammedVersion: 2.73.1

Incredibly confusing interfaceThe iPad version is adequate though it’s hard to tell if a document is auto-saving or not. When I tap the “back” button, thinking I’m going to the main menu, Outlook opens as if I’m sharing the newly edited document. I then find out the edited version has NOT been saved. Even more confusion ensues when I work on docs on my laptop. MS One Drive is completely useless. Every document appears to have a different “save” pathway- eg “OneDrive”, “OneDrive personal”, “OneDrive for business”, etc. Sometimes the web version of Office opens, sometimes the app opens. Nothing makes sense. I’m glad I my institution wasted their money on this and not myself... That being said, unfortunately I’m stuck using this garbage..HsbbbaVersion: 2.53.1

Write up productFeaturing many templates to choose from within the various Microsoft office applications such as Excel, Word, PowerPoint, and notes, Microsoft has really enhanced the functionality and technical attributes that have increased the aesthetically stunning attention drawing designs that increase the overall appearance to entice people to read the work that is created utilizing the tools. While there are some shortcut features that could benefit to the addition across the board, being that they may be found in one application but may not be utilized in another project, the overall ease of use of all features is still quite prominent. Thank you for coming up with a great product!.Mps445576Version: 2.72

GlitchesI am trying to write a paper. There is a glitch on the third page. Every time I try to print out my paper, the last sentence is printed on the top of the fourth page. Even though I have written only three short paragraphs on page three, the last sentence of the last paragraph is separated from the paragraph and is put on the next page; page four. Then, the paragraphs on page four are pushed halfway down the page. I have deleted my work and started it over on a new document blank page. Again and again, only to experience the same problem when I print out my paper. Please correct the glitch on the new document page!.Den ynVersion: 2.72.1

Great for Microsoft Apps, not great for IOSI have really enjoyed how office keeps slides in the proper format compared to other apps I use for school to try and keep notes. The hyperlinks and the videos that are incorporated into the slides make them very easy and give it a definite leg up in downloading powerpoints versus the Notability app. However, Notability’s note taking and customization is far superior, which I 100% suspect is due to my using of an iPad and not a Microsoft device. The writing and note taking on Office is pretty limited and generic, which is why I’ll use Office for the powerpoints and other PDFs but that’s basically it..K@wikaVersion: 2.65.1

3 stars because of the colorsUnbelievable, but true. Under Satya, Microsoft gave up its colors to the real leader, Google. Given the history and how each of the corporations came into existence, it's finally the right move. Microsoft never had a good legacy, Google did, since day one. And, after Windows 7, Microsoft cannot create an operating system. In Windows 8 they have to get rid of the Start Button and the signature. Therefore the change of all trademarks. No more Microsoft colors, thank you, God. They are belonging to Google, the ruler of them all. At least Microsoft is learning, thank you Satya for that. But, if you don't want to pay a penny you still can. Just searching around for much better free tools. I just don't know where Satya was during the time that I was saying that it's going to be a dessasteter. Fortunately, he laid me off and now I'm running my own business that is working in the 22nd Century. Tons of things are free and developers are paid better than anywhere else. And, they are working on demand. Just won't recognize the Office anymore. Or anything from the ex. MSFT. How about just black 😉.Peky_69Version: 2.69.1

Used to be fantastic, now I can’t sign inI’ve had an O365 subscription for years. Has worked flawlessly. All my other Microsoft apps work fine (OneDrive, etc.). But the Office app in the past month or so has been signing me out randomly and won’t let me sign back in. I worked with tech support who had me do an uninstall/reinstall and that works for a few days. Unfortunately that is my workaround until MSFT fixes this, but it is VERY painful. I’m on an iPad, and have no issue on my iPhone. My other 3 family members have no issues on their iPhones or iPads. Really strange..Vinny B The CatalystVersion: 2.68

It’s all good!Microsoft has changed so much over the years since I started at the date of conception of Microsoft Operating Systems. (A while ago) I have taken several courses in the past to name a few Word, Excel, Outlook, Power Point, Teams, and SharePoint all needed for my present employment. I can’t forget Publisher, which they shouldn’t have taken away, I loved it, it was so handy to make flyers, posters, cards, etc. oh well, I moved onto Power Point. I really have enjoyed using Microsoft Office 365 not only in work but for personal reasons as well, I am able to do small projects and keep myself organized, and I sure need that. Unfortunately, life took some unexpected detours for me over the last eight+ years. So for now I have been brushing up on some old skills, and learning some new ones, and there is so much to choose from, I suppose I will never get through all of them, but I will try. Thank you, Microsoft for what you do, however, don’t get too big out there, that us less unfortunate people can’t afford to use anymore..WeakDreamerVersion: 2.69.1

Useful on iPhone, annoying in iPadSo, I love O365 and I use it for work nearly every day. While I’m a fan of the office app on my phone and find it easy to find things I’m looking for (or have opened recently), i can’t help but feel rather annoyed at the “mobile version” of the app on the iPad. I find myself daily checking the App Store for updates and looking for an update for iPad. If this app had a meaningful iPad user interface (that is, using the ENTIRE SCREEN), then this app would get 5 stars for me. Let’s get that iPad update!.JzriotVersion: 2.42

Scope of improvementsFirst of all, thanks to Microsoft for bringing office to iPadOS. Great to have a functional app. However, there is still a lot of scope for improvements such as table border coloring, etc still not as nice as a desktop app. The file opening is slow, and could be improved. Switching multiple docs would be a plus. Also, keyboard shortcuts for page zooming, etc could be really great since most iPad pro users use the magic keyboard. Day by day, the iPad is becoming a means of desktop replacement. In addition, remote control from iOS is also very useful for frequent PowerPoint presenter. There are only a few comments....K NurVersion: 2.67.2

Great for CollegeThis app is amazing for writing essays on the go. I recently got the Magic Keyboard for my iPad and I’ve been using it for essays. My only issue is that I wish I could add my google drive as a location to save my files to. Everything is saved to my google drive and I prefer it over one drive. It’s a major pain having to save my files to the files app and then transfer it over to my google drive. (Honestly I wish the desktop version of word would allow you to add a google drive to a location you can save to, but this is a review about the iPad app so, whatever.).Alberich_Version: 2.56

Lost my 40 year account and messed up my working desktop with Office 2010Loaded new Office 365 and it blocked access to Office 2010 and I yet to have accessed my old email accounts at all after a week of hours trying Wish I never waisted the money I didn’t need One Drive but Windows 10 update installed it too. It earned a 1 star from me and now only an old laptop works yet with Office 2010 and my new laptop is worthless for my old email coming in it only puts out via Windows 10 on Edge and nothing on Outlook 365 but some long outlook with numbers behind i🤬🥵😡🤯.Flying PadreVersion: 2.40

Office App is not the same as everyone else!I started using the Office 365 by accident and thinking all forms apps are the same I have it a whirl. Boy I couldn’t have been more wrong. The office app is much more user friendly and easier to navigate. It’s not just stuck a bunch of symbols and buttons all over its map that takes a college Doctorate to figure out. So your self a favor and down load it and try it. With in 1 use you’ll be asking your self “why didn’t I do this a long time ago “. Easy Peezy..Mikeyb987Version: 2.75

Outstanding programming!The programmers who designed this went above and beyond their missions parameters when designing this really superb Office Suite. Everything works so well and the interface’s seamlessly constructed parameters make using this Office Suite both productive and functionally useful for people such as myself who may only be beginners, but as well, makes our output look positively brilliant, like a shiny diamond recently cut from an occluded prototype fresh from the earth. Your programmers are truly world champions at what they do!! 🙏🏼📱💻🤙🏼.Clipper Senior Michael DavisVersion: 2.71

Amazing Life, 1932 to 2022!I was born in 1932. Telephones were just being improved to using a dial system from needing live operators to “patch” calls on a switchboard! Now we hold a small, light weight device in our hand that can do nearly all the things that we needed many devices to do just fifteen to twenty years ago. We literally can do most everything except grow food, travel physically and build things. In 1932 was there was a person in the world that could envision what we have in 2023?.Jcb & BrutusVersion: 2.72.1

This would be a 4 or 5This would be a 4 if it would automatically save where you ask it to save, so when you go to upload your document it will upload. It would be a 5 if it would be the same as it is on windows so you wouls not have to have a windows computer and an iPad. Also if the iPad would talk with the Mac book. But they do not communicate even being on the same network and the same account. Not a happy paid customer..Bsh3Version: 2.61

Major investors LLCThis app is amazing and it was because of going to college for business administration. I have the access to the full version of this software I own a real estate service company, and I use this software daily to read PDF files to write contracts to use Word and all of the other tools that are available here for professional commercial business. I highly recommend this application for any one freelance entrepreneur. Business professional must have app..Major investors LLCVersion: 2.66.1

Great All-in-oneGreat call by Microsoft to add their Office Trio (Word, Excel and Power Point) into one app. I have an older 16GB phone, and Storage is at a high premium. With this app, I can write papers, work on spreadsheets and presentations without taking up space with three separate apps, saving me precious storage space. This is a great app for working on projects in places I can't bring my laptop, or if one of my other family members is using it, I can still be productive from my phone. Pair this app with a bluetooth keyboard and you have a winning combination!.TrueReviewer02Version: 2.37

I’m super happy with the new Office app!This is great! The update is very efficient for me. I work between Word and Excel quite often for research. To be able to open, copy, and use actions quickly when I’m doing something quickly (like emailing my boss about statistical results) is essential. Office does this very well and I’m very happy with Microsoft listening to customers and combining all of the essentials into one. I also really like the option to convert an image to Excel table or image to text. These small features really make me love it..Apfitzg2Version: 2.34

So productive with my Teams + 365 Apps integrationI love the current setup with teams and 365 app integration. It is so nice to be able to login to Team and edit all of our team documents and share/edit things simultaneously, it just makes life so easy. I don’t know how I would work without all my Office applications. This is used mostly for my work account but I will never do without my personal 365 subscription either. Keep it up Microsoft, lets see a free update to that Windows 11!! 😉.Hdaugherty90Version: 2.50

Where Would I Be Without You?The positive impact Office productivity suite and it’s communication tools has had on my life is almost incalculable; that is, as long as you don’t apply Office’s significant calculation tools! Office easily carried me all the way to my doctorate program and probably would have carried me all the way through, if it only had a medical application. I’ve enjoyed Office most of my life. It became my platform from which I articulated myself to others. It is my storage box. It is my diary!.Medicman615Version: 2.59.1

The Office programI’ve always used this product since I can remember. It’s changed quite dramatically over the years. I had Word I believe when Windows used DOS. Having access through my phone is amazing! I can access Docs created from my computer right on my phone. No wires, file transfer apps… etc. I can use my phone to read, create, or edit documents like a champ! Love having this kind of flexibility and freedom at my fingertips..MegapopzVersion: 2.68

Well done Microsoft!Well done Microsoft, just make it available for IPad and it will be perfect for my needs..F.mtnezVersion: 2.34.1

Awesome!!Very good app.Ac23zVersion: 2.36.1

Office 365 way better than G-SuiteI have worked for many years with MS Office products but on my last job the company unfortunately was using G-Suite. It is like comparing the majors to AAA baseball. Miss Office 365 lots. It is way better!.LelossVersion: 2.75

“Microsoft 365 (Office)” is a long timeHopefully the extra spaces in the name will be removed by the time 365’s name is properly changed to Microsoft 365..PINGU543Version: 2.69.1

FlyersOkay!.Gilbert correcesVersion: 2.75

What aren’t the citation styles updated to ApA 7th edition yet?It’s been 5 years since the 7th edition APA style guide was released! Please update the Word soft to allow us to use ApA 7th..Penina2020Version: 2.75

AwesomeAwesome.Rip388Version: 2.75

RemerciementsMerci pour vos belles applications sont très formidable de rene viau fait attention à vous autres je vous souhaite une bonne fin de semaine car on est dimanche alors A+ je vais peut-être me faire un autre avis plus tard merci Microsoft.Ron nebouilleVersion: 2.75

MrsTrès bonne application.LaureatteVersion: 2.75

🌈🌎🌍🌏🫶🏿A world of apps and technology, that better bring us crazy humans together. Creating the tools for change we want to see, for a better tomorrow. As a fan to Apple/Google/Microsoft - I’m loving how they’re learning to better collaborate on working together; best supporting user demands, while achieving insightful solutions for all people to confidently navigate the tech world! Keep up the great work Microsoft..TheNorthFaceYYZVersion: 2.75

GoodMS standard..MaywedialogueVersion: 2.75

Amazing!!The best tool there is!!! Super easy too.LalocurademialmaVersion: 2.74

SPAM: No subscription foundIt works but keeps giving me notifications to register for premium and states “no subscription found”. I already have a subscription on my Microsoft account..Niklicious CVersion: 2.75

BravoBravo.KavorybiaVersion: 2.74

Good👍.ITS A FAKE GAME YOVersion: 2.73.1

*the* electronic office appDefinitely the best, we’ll just need to see how it synchronizes with OneDrive and with the app when we edit a document on our computer, as sometimes it doesn’t always appear live.Max21214Version: 2.73.1

SimplifyingI would like to see some applications simplified, less complicated, maybe captions to guide if it sees the user struggling.Annoying questionsVersion: 2.73

BestI use Microsoft 365 and it’s awesome 🤩.Aanya 8Version: 2.73

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.75

Microsoft 365 (Office) Negative Reviews

Error message prevents me from uploading changesI have had this type of problem since roughly 2017 and it’s never been fixed by Microsoft: I keep getting the “can’t upload, please sign into your account” error message whenever (or sometimes) I try to let Word or Office app on my iPhone 13 Pro Max upload any text changes I make to my “.docx” Word document files and the result is unintended data loss on my end! This error message happens every day and I get it like five times in a row and whenever I click the “sign in again” button on the error message it never leads to anything and I have to close my app and open my current work document all over again… this makes me furious and I’ve tried to fix this and nobody has a direct answer. Also, there is a problem with the scrolling whenever I try to simply scroll to the end of my document and it bumps me around the page constantly and I have to figure out where it left me off so I can re-edit whatever it was I was editing before. Is there a reason for all of this happening? I used the Word app before on other older iPhones but they all suffered extreme data loss when I tried to simply edit and upload changes everyday I used it. Now I’m stuck! If anyone sees this then I hope they can help Microsoft or whoever makes the Office versions for iPhone work better in the future. I use Office every day!.RobertHockeyVersion: 2.66

Useful (when it works), but slow and very limitedI don’t know if this app by itself is better than having the three separate Office apps installed, but it takes up considerably less space. I use this almost exclusively for Excel documents, and this app is an adequate editor for very simple things like adding new data entries and viewing attachments received via mail or shared via cloud based file services. However, this app is EXTREMELY SLOW to work with and its interface feels claustrophobic and fiddly on an iPhone 8 screen. Maybe it’s better on an iPad Pro, with the larger display and more powerful CPU to run it? I don’t even try to do anything so complicated as enter formulas or format cells when I’m using this app… like I said, the UI is not great. A word of warning: if you rely on Dropbox to store Office documents that you frequently work with and update via this app, you will tear your hair out in frustration at the way Office turns into a complete basket case trying to deal with Dropbox storage. I don’t know whose fault that is, Microsoft or Dropbox, but it’s infuriating and will happen to you even when doing the simplest things to documents retrieved from Dropbox folders. It gets even worse if you’re using a VPN… be ready for lost work and mondo pain. At least everything works even slower over VPN connections, so you have that to look forward to..MaxAgHammerVersion: 2.37

Don't bother with itI use my PC to proofread and fix most documents I form on ANY Apple device. They absolute crap if you work in business. It's for kids and music and cut and paste crap. Apple makes people stupid and lazy with their products. Try typing or editing on an iPad. Overhyped, inflated value defines Apple - crap products from an extremely overrated company. If you like having simple tools such as Bold, Italic, or Underline available to use one day but grayed out the next, working on PC to carefully delineate bold typed Questions from Underlined answers or simply knowing whether or not you are opening the right file, then feel free to download and use on your iPad. All the work you do by finger poking the iPad keyboard (after learning and working to type properly) only to be relegated to finger pokes for typing, and having Apple autocorrect what you know you want to type, and changes the meaning and flow of not only a single sentence but possibly your entire document. If you rely on E&O insurance in your profession, be sure to purchase an Apple addendum so you're covered for nonsensical conveyances. Or proofread EVERY sentence EVERY time you write a document. A trillion dollar company huh? Making the world simpler in tech and in minds. I hate my iPad..OmfgthisstupidnicknameshtVersion: 2.70.1

Unreliable and Little CustomizationAs a full time researcher and writer, I have little reason to not use Microsoft Office. The mobile experience is terrible. Half the time I go to do work on my iPad Pro, I have to spend most of my time and energy troubleshooting persistent problems with the OneDrive, Word, etc. Unhelpful messages with zero error reporting or reference number. “Can’t upload something is wrong” is what I would tell support, not something that the app should tell me. Because of finicky and poor file management with Office, I have lost work in files that were saved and named. It doesn’t help that I have to manually create formatted documents to get around the lack of control for formatting defaults (font, font size, paragraph indentation, paragraph and line spacing…) There are weird lag spikes in typing. I can’t simply sit down and do some quick bits of work. And the lack of dark mode is appalling. Somethings do work pretty well, but are also a little finicky like viewing documents side by side. This app experience fails at its basic function of providing a reliable and customizable user experience..LemonBitterVersion: 2.71.1

Trash on IPadI am a college student using Microsoft Office for essays and assignments. There are a lot of things that bug me about the app structure but my biggest complaint is the app’s constant lagging. Whenever I type on the app for a bit more than, say, 30 minutes, the app stalls to a halt. When it gets to that point, when I type, the letters come on the screen seconds after I type them in. And even when I try to close the app down and open the Doc, the app still stalls. Then, I resort to switching to the Word app (which does the same thing), and I just fall into a cycle of switching between apps. I have an 2021 IPad 12.9 Pro that I recently bought, so I know that my device isn’t the problem. I also don’t know why it takes so long for documents to save on the app. When I finish typing and go back to the Home Screen, the doc says that its still uploading onto OneDrive. When it comes down to this, I usually switch to Google Docs, and I never see the same problems I have with Microsoft Office or Microsoft Word. Please Microsoft, I want to use your apps, but I can’t deal with the constant stalling.JiminhasjamsVersion: 2.54

Microsoft Office 365 Online does not back up/wipes file dataMS Office is, of course, a great product, but leaving a 1 star review for a particularly fatal issue. I was participating in a data competition in February 2023 and was using Excel. I was working on a file for two days when I needed to close the file and reopen it. When it loaded, all the data was gone. There were no previous versions on my computer or in Excel to salvage. I always save my work, etc. so my issue wasn’t one of the top 10 obvious ways that things go wrong. I use the subscription ($6.99/month) version of MS office. I have 365 as well as the Home and Student 2016 version. What prompted to write the review is I just got a message from a friend who is taking a final today. She went to open her MS Word online file and all of the content was gone and could it be recovered. These are notes for a class taken from January-May. She reached out to MS customer service and nothing could be done. I mostly use Google products and have never had this issue..DogsandCatsDogsandCatsVersion: 2.73

Not for real Editing work - not reliableThis app is not a replacement for separate office apps, word, excel and PowerPoint, it is nothing but a quick way to add and delete some data, other than that it would be very hard to create a complete document trying to use features like tables and objects and formatting etc. i used it on iPad Pro M1 yet its performance was bad and many features are missing. Also you will face a problem when sharing the document from a windows to iOS using this app, as the view of the document is different on both. Objects tends to move from its place and the whole formatting of the documents gets ruined. That is not the kind of quality that we were used to from Microsoft when it comes to office suite. I DO NOT RECOMMEND IT better use the separate apps, yet still it is not as powerful or easy as on windows and that is a shameful strategy from Microsoft to not power up office on apple products..KsabryVersion: 2.53.1

DisappointedI really like this app. It’s very useful to have on my phone, as it allows me to do my work for college on the go. I have had one major issue with it. I spent four hours on an essay for English, and it was perfect. About 15 minutes before class, I was editing it just before I was going to print it. I had all the text highlighted, and I was just changing the paragraph spacing and font. I somehow hit the backspace and I lost all of the text. My phone buffered for a moment. I wasn’t panicking, at first. I hit the undo button, but nothing happened. I tried a couple more times, still nothing. A little bit of panic started to set in, but I was trying not to freak out. I went back to the paper’s history, and it hadn’t saved for hours. This essay was a big part of my grade, and it was all gone. Sure, I should have manually saved it, but it usually saves on it’s own. Moral of the story, save your work, because the app might not..Alexisrose22543Version: 2.54

Worst softwareMicrosoft has ruined one of the best packaged software’s ever. Trying to change everything to make it think for you is the worst they could have ever done. short cut key strokes, no longer work the constant upgrades and changes after you’ve re-learned the software is a nightmare. Once you relearn the project and the various locations of tabs, they change it to add new bells and whistles, which nobody can use. When you are attempting to cover 3% of the population who uses a feature and it changes the software for 97% of the others is a catastrophe. Stop changing and leave well enough alone. If you include outlook in this discussion, it is catastrophically the worst email software ever written. Outlook is so cumbersome so intensive so user unfriendly that if there was a Nother software package, I’d be an instant customer. Microsoft go back to the drawing board.Chase contederVersion: 2.72.1

Why isn’t this universal at start?I’ve had an iPad since day 1, gen 1. I have waited ever since for Microsoft and Apple to meld their strengths and have a good workflow for office on IOS and cloud files. After reading about this app’s release I was hopeful this was the one that would become the solution. And then after downloading realized...it’s prioritized for phones and does the lame compatibility version for iPad. I don’t work in the tech industry, but would bet money that an analysis would show people using office on mobile devices are largely on tablets and less on phones. Are that many people really making presentations and excel files on phone screens? This needed to be a universal app or prioritized for iPads first and then have a phone version. Feels like a no brainer and failure for now for me. Hoping iPad prioritization comes soon..Dan62103Version: 2.36.1

Read AloudRead Aloud has decayed from being a mainstay of every aspect of my work, to working only sometimes, to working only after I deleted and redownloaded the app, to now never working under any circumstances. It reads in an unintelligible and hideous electronic voice, whereas it used to read in either the male or female voice, both of which were very pleasant and natural. Across this app and the Microsoft Word app, Read Aloud has become absolutely broken and it’s been so long that you think a trillion dollar company could have fixed it a hundred times over by now. Literally just throw one entry level engineer at it for a day. Other than that the app works fine, though you can’t format a text the way you can on desktop, adjusting paragraph parameters and font sizes..Case McCallVersion: 2.75

New Office app confusing in opened / created Word filesSince the installation of the new Office app, if I go to OneDrive on an iOS device and open a Word file or create a Word file, what interface shows up in the opened or created file isn’t Word app or a Word interface. Instead this “Office” app opens. It’s very confusing. The Office app interface is very basic, and even the font graphics are simplistic. Since I have discovered this quirk with the “Office” app, and since going to support didn’t give me an easy way to address the issue, I cannot rate this new Office app very high, only one star low. If I open just the Word app, it seems to work just fine. So today, to try and avoid the Office app doing this, since I already have Word, Excel, and PowerPoint apps installed and working well on iOS devices, I removed the Office app and dropped my rating to one star..Mark Verizon customerVersion: 2.43

Call it “Office Lens Plus”?The Office app for iOS as of February 2020 seems to be lacking a lot of the power promised in the various videos from Microsoft floating around. It looks like this app was rushed out before it was finished. One video shows the ability to create a PowerPoint from an outline, but try finding the “Create Outline” button in this version. Office Lens already has some great capabilities - such as scanning a whiteboard or making a PDF - and this app does those too. And while it will get those images or scans over into a Word, Excel, or PowerPoint document, that’s hardly bringing them all into one place in any easy way. I hope Microsoft will continue to develop this into what they’ve promised. But at this point, there’s not enough in the app, and what is there isn’t quite integrated yet..Apps as I see themVersion: 2.34

What’s wrong with you? Corporate policies MDM are applied to personal accounts!I do not know what happened if that is fault of our corporate policy or Microsoft fail to implement MDM, or Apple fail to provide proper functionality in iOS 15 … but I do not understand why I’m blocked by our corporate policy everywhere means in all Microsoft applications. Whenever I would like to open document from my private Teams in word, excel, power point, I’m always failing with inaccessibility because for some reasons corporate policies are applied to my personal account. What the heck ! I can’t simple print nothing. How is that even possible. Aren’t all applications send boxes how Microsoft achieved this stupidity !? I don’t care who’s fault it is, just fix it asap! Totally useless app which leads me to use purely Apple products like Pages, Numbers, etc..PATRIKCZEVersion: 2.54

Viruses in Microsoft 365!!I have been having problems with my computer ever since I downloaded Microsoft 365 a year ago. Everything has worked so slow ever since. Today I couldn’t get my main work platforms to work properly and they all said it was a Microsoft error. Once I researched the Microsoft prompt it said Microsoft can have hidden viruses everywhere! I spent 3 hours of my work day trying to figure it all out. Once I uninstalled all Microsoft products everything worked again and my computer is no longer bogged down! I’m on a newer Mac, too, with all updates. May lost a client because if all this! Don’t download it, it’s not safe!!!! Then you can’t even get a Microsoft person on the phone to help. I’ll never download anything from Microsoft again..#IkonsucksVersion: 2.71

A file fiasco - not ready for prime timeI was doing well with the excel package until I needed to save the file to a different cloud drive. I was finally able to do it. However, when I went to reopen the file in the other cloud drive - or - a copy on my account Microsoft cloud - or - from my Ipad Pro, I received the message “Can not open the file. something went wrong.” Da! and double da! Really Microsoft!! Thanks for explaining it all to me. So here I sit with lost and unrecoverable data and quite a few hours worth of work. But perhaps I am being too harsh because even though I do not know what went wrong, or how or what to do, at least Microsoft verified my problem that something went wrong. And, apparently they planned ahead for it by creating an error message..Raym no2Version: 2.68

Can’t save or upload to google driveI have a Microsoft 365 Subscription and I have tried several times to upload my word doc to google drive from my iPad. It was saved in one drive, on my ipad also and it won’t upload. I keep getting an error message saying that something went wrong and the file couldn’t be opened. I then went to google drive to upload from there, and I keep getting file failed to upload. When I go to Excel, it’s telling me I have to do a trial. So when I ask to restore a purchase, it tells me there is non. I can upload other files like photos or videos from my iPad to google but not my office documents. Very very frustrating..Cch226Version: 2.69

Sick of the log in errorThere’s an error that keeps popping up asking me to continually log in to my account, I can’t use any of the features until the 1000th time the error finally leads me to signing in. I’m sick of it, I pay for my own personal account on top of the business account I have with Microsoft to be experiencing these issue literally every-time I come back to work from the day before after not using the app for a couple hours. I’ve even screen-recorded me several times experiencing this issue, makes me wanna throw my iPad 12.9 pro every time constantly clicking in the same portion of the screen so it will eventually lead me to logging on which I shouldn’t have to do everyday either 🤬🤬.Jayyyydoggggg11111Version: 2.68

If you love apps getting kicked out of memory you’ll love Office!This app gets jettisoned from memory more than any other app I can think of. I have games that I’ll swipe home, open safari, then go back to and they won’t have moved. This app? If I take my eyes off the screen it’s gone. Thankfully it saves everything but wow does it take time to watch it reload EVERY SINGLE TIME. Add that to the fact that this app seems to put images wherever it feels like in Word docs I wonder why I use it every single time I tap to open it. If I wasn’t required to use it I would hand write everything and send by carrier pigeon than use it. It is truly a terrible experience..LouisPiperVersion: 2.47

Mobile mode on a mobile device should workGenerally love word, but the fact that the keyboard hides what you’re writing as soon as you get to the bottom of the page so that you have to continuously scroll? Annoying. Literally any other app scrolls so this doesn’t happen. Print view in word doesn’t do this, but like the title says, mobile view on a mobile device should really work better than this. And when I googled it to see if it was some weird setting on my phone, all the answers were for a computer, and were just someone going I don’t see why you’d want this. Every other app figured it out. It’s obvious..RsadiejVersion: 2.64

Broken iCloud integrationThe latest update seems to know little about saving documents in the iPadOS/iOS/macOS Files app (iCloud storage). All on its own, Office moved a file I frequently modify from Files into iPad-local storage. No notice or warning was given—I just happened to notice 2 copies of the file present in Recents. One copy is the latest version and stored locally and can’t be migrated to Files. The other copy was a week old, from just before this Office update which makes claims about protecting personal documents from being saved in the cloud. Sheesh. How does a bug this bad get released, except that Microsoft doesn’t care much about Apple users?.BioxVersion: 2.52

Need to be connected to use it ...There are a lot advertising about this new plateforme, but the bad news is you have to be connected to use it! I don’t like the idea and don’t feel safe with this approach. It is another marketing strategy to get monthly fees ....YmartinVersion: 2.34

You need to offer a non-subscription based productI have been a MS Office user for years and years. Despite shortcomings I love Word, Excel and Powerpoint. However, I am utterly disappointed MS is no offering a one time payment option for IOS devices, specially, after the release of the new iPad Pro. Disappointed, to say the least because MS is completely ignoring or disregarding home users and small business that have no need of sharing or other advanced features more appropriate for multiple, larger or institutional users. Please fill the gap soon and release a one time payment IOS MS Office for single users..AMSZUVersion: 2.36.1

Not User friendlyTired of having to pay monthly fees for everything. Let people buy a program and be done with it!.Piznmeoff2muchVersion: 2.48

Make a non subscription standalone licenseNot everyone needs cloud/collaboration nor a subscription, please make a standalone version!.SuperkuleVersion: 2.34

HackedMy account was hacked and weird files apprared in my inbox i tries retrieving it but my verification code nver gets sent to my email I sent a compliant and no response! It doesnt even load any documents i try to open in it !.SM.00Version: 2.69.2

Piece of crapAlways asks for login and never opens anything.Squishy1970Version: 2.72.1

Sign in issuesIt shows that I’m not signed in but I have outlook and teams signed in with the same account on my iPhone. After I try to sign in again it says your account already exists..LsamanlVersion: 2.72.1

Uneditable cellsIt keeps making itself uneditable.Stefany84Version: 2.72.1

Why they change in name?I’m not sure why the app name changed..Meister1867Version: 2.70.1

Submediocre, as we expect from Microsoft“There’s no Microsoft 365 subscription associated with this account. “ Right. Log in with same account and, suddenly, there is! It’s a miracle..Aspiring TunaVersion: 2.70.1

Spam AppSpams me with advertising (“buy now!”) notifications deliberately designed to bypass App Store rules. “You have unread messages!” arrives the useless notification. Upon opening the app, I get an “advertisement message” telling me to “go premium”. WHICH I ALREADY PAY FOR. Trash app..SCHSR0Version: 2.69.2

Can’t add a folder to gmail in OutlookSo I have to pay for 365, & yet I can’t add a folder to my gmail in Outlook? I use a Mac…. So what!!! Searching, there are articles, & other workarounds, none that worked. Especially if they want to charge so much, I should be able to EASILY add a folder!!! Get it together Microsoft. That’s not good value or service.SamboquestrupertVersion: 2.69.1

One Drive and monthly feesI use my iPad Pro for Word. I already have an external hard disk but I don’t have a choice... all documents go on One Drive and not my iPad Pro. Digital storage means more pollution and more carbon emissions A very bad decision from Microsoft..Elaine MontrealVersion: 2.41.1

ProblemsPassword recognition problems, doesn’t recognize password; try to change it to the old password it recognizes it and won’t let you use it. Choose new password and the same thing happens. App is useless if you can’t log on.Bigman4082Version: 2.41.1

So hardThis app is so hard to use don’t get.Zoya 786Version: 2.35

Microsoft 365Works and syncs on iPad but not on iPhone..Dp22572727Version: 2.75

Worst app I’ve ever usedCompletely dysfunctional. Constantly corrupts files, cannot use files offline, cannot convert to PDF offline, often fails to print, fails to convert to PDF. Feels like an early beta version. Unsatisfactory for professional use. Will be cancelling my account.Sp1na|Version: 2.75

No stars./NO SERVICE/Nothing HELP no e-mailAfter paying for Office 365 this year I haven’t been able to access the programs on my IPhone, IMac or iPhone. I just feel cheated because I have not been able to get any support to fix the problem. Next month will be a year of trying to make Office 365 work. I have problems even printing my mail. Burning..OutlookedVersion: 2.75

Constantly says I’m not a subscriberI love that I pay over $500 a month for our business MS365 yet this app every other day doesn’t do anything and pops up saying get a one month free trial for premium features. I have to uninstall and reinstall for it to work for another day or two before it does it again. Deleted. Piece of garbage..PsychoBunnyTOVersion: 2.74

Never been a fan of wordBut it was free and a word processor I could use to write a book. But since the upgrade, you have to pay. So I am transferring my documents to notes and sheets. Then deleting..GaleDoggieVersion: 2.74

Update failed!Big lost of my time….12432156Version: 2.74

AnnoyingDon’t ask me for a review while I’m doing something..DylawnRealHumanVersion: 2.73.1

TerribleNothing works :(.❤️❤️❤️❤️❤️❤️💖❤️❤️❤️❤️❤️Version: 2.73.1

Doesn’t workIt keeps asking me to sign in when I am still signed in and won’t let me export a document via email.KelleehermVersion: 2.73.1

Keeps freezing and unpinnedSince updating to Office365 app my iphone 13pro max often freezes up if I have the app open or runs really slow. In addition every time the app is updated the pinned files list resets and have to redo the list..Iggy 12345Version: 2.73.1

AnnoyingI don’t appreciate the constant requests to upgrade.Zoomer15Version: 2.73.1

Bad interface with iphone/ipadNever seems to hold onto login credentials. Why not just allow authenticator to send a code??? Terrible that we cannot seems to get over logging in each time.Dadeo's Iphone6sVersion: 2.73

Problème authentificationMe demande toujours de me ré-authentifier à chaque fois. Pas moyen de garder en mémoire mon identifiant (adresse courriel)..GabprimVersion: 2.73

J’ai déjà payéEh Microsoft c du vrai vol ton offre J’ai déjà payé ma licence sur mon ordinateur pour Office et il faudrait que je paye à nouveau pour un abonnement sur mon iPad ou mon iPhone t malade ou quoi Je vais passer a Pages et Numbers sur Apple et je désinstalle Office de mon ordinateur …. vous me laisser un goût amer et une violente diarrhée.EphilgoodVersion: 2.73

CrapI pay through the nose every year for a Microsoft license and they keep changing the service and I can never access my documents. It is beyond frustrating..Jack®Version: 2.73

It worked before, but now it signs me out continuouslyAs title says. I use my university account. It works on Outlook and Teams apps, but I cannot sign in to 365 and OneNote! So, I can’t use these two apps! I’ve noticed other people wrote the same comments here. Please fix this..Kami_RVersion: 2.73

Problèmes sur iPadJ’ai payé un abonnement annuel pour l’utiliser sur iPad et rien ne fonctionne..Ficelle8#Version: 2.72.1

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