Microsoft Office Customer ServiceMicrosoft Corporation

Microsoft Office Customer Service

Microsoft Office brings you Word, Excel, and PowerPoint all in one app. Take advantage of a seamless experience with Microsoft tools on the go with the Office app, the simple solution for productivity.

Scan PDF files, create spreadsheets, or draft up documents anytime and anywhere through your mobile device. Complete your workflows, no matter where you are. From Word documents, PowerPoint presentations or Excel files, the Office app provides you with one seamless experience.

With intelligent cloud services and trusted security, the Office app will help maximize your productivity in both work and life.

Word, Excel, & PowerPoint combined:
• Store and access Word, Excel, and PowerPoint files using the cloud-based storage.
• Documents can be created and collaborated on with others in real-time.
• Presentations can be shared and edited. Practice your presentation with Presenter Coach.
• Spreadsheets can be created using one of the many templates available in-app, or instantly edited.
• Easily access and collaborate on files shared with you directly or via Outlook and Teams.

Convert Pictures and Documents with Office Lens:
• Snap a picture or upload a photo from your camera roll to create documents.
• Transform a photo of a table into a usable spreadsheet to work with the data.
• Enhance digital images of whiteboards and documents.

PDF Scanning & Editing Capabilities:
• Easily scan PDF files and convert them into Word documents and vice versa.
• Quickly edit PDF files directly on your device.
• PDF Reader allows you to access and sign PDFs.

Unique to Office Mobile:
• Catch up on meetings or open shared videos right where you left off.
• Quickly jot down thoughts and ideas, and then save or share them via Sticky Notes.
• QR Scanner enables your device to scan QR codes and open attached links.
• Documents and spreadsheets can be transferred between your phone and computer.

Download to your iPhone or iPad the Office app now. To create or edit documents, sign in with a free Microsoft account on devices with a screen size smaller than 10.1 inches. Logging in with a personal Microsoft account or a work or school account connected to a Microsoft 365 subscription will unlock premium features within the app.

Achieve more while on the go with Microsoft Office.

Subscription & Privacy Disclaimer
Unlock the full Microsoft Office experience with a qualifying Microsoft 365 subscription for your phone, tablet, PC and Mac.

Monthly Microsoft 365 subscriptions purchased from the app will be charged to your App Store account and will automatically renew within 24 hours prior to the end of the current subscription period unless auto-renewal is disabled beforehand. You can manage your subscriptions in your App Store account settings.

This app is provided by either Microsoft or a third-party app publisher and is subject to a separate privacy statement and terms and conditions. Data provided through the use of this store and this app may be accessible to Microsoft or the third-party app publisher, as applicable, and transferred to, stored and processed in the United States or any other country where Microsoft or the app publisher and their affiliates or service providers maintain facilities.

Please refer to the Microsoft Software License Terms for Microsoft Office. See “License Agreement” link under Information. By installing the app, you agree to these terms and conditions.

Microsoft Office App Comments & Reviews

Microsoft Office Positive Reviews

Seamless Work, from any deviceI work in an industry that requires I always be available, in some way shape of form. This is not a complaint, just the way my industry works. Having all of my office applications and work in each application easily accessible from PC, tablet, and phone is a game changer for me and my work life balance. It is hard to give credit to an application for improving your overall well being, but with office I cannot give enough credit to the application. I no longer feel that I need to take my work PC and mobile Wi-Fi whenever I make a trip to see the family or go out of town. With the office app on my phone and iPad, I can just grab a device and go without having to worry if I’ll be able to access the documents I may need nor worry about formatting issues due to being on an iOS device. I don’t usually write reviews, but for those of us who really do need to be available just ‘in case’ at all times, the office app will give you back the feeling of freedom that you’re probably craving. Download the office app, sync your account, and leave the PC at the door when you are doing ‘you’ errands..Version: 2.59.1

Useful on iPhone, annoying in iPadSo, I love O365 and I use it for work nearly every day. While I’m a fan of the office app on my phone and find it easy to find things I’m looking for (or have opened recently), i can’t help but feel rather annoyed at the “mobile version” of the app on the iPad. I find myself daily checking the App Store for updates and looking for an update for iPad. If this app had a meaningful iPad user interface (that is, using the ENTIRE SCREEN), then this app would get 5 stars for me. Let’s get that iPad update!.Version: 2.42

Absolutely love this!!I use this for spreadsheets and such for work and it works great and seamless between my iPhone app and Surface Pro. However with this new recent update, when you click on the bar to begin typing you can’t see what you are typing until you click on another cell and whatever you have typed appears in the box. I’ve tried typing in Light and Dark mode, because my phone stays on Dark mode so I thought it might’ve been a bug with Dark mode but it doesn’t work in Light mode either. My phone is an iPhone 13 Pro Max. Please help, I know it seems like a small problem but it is annoying because if you mess up typing/spelling in the cell you won’t know until you click off and you can’t fix it without retyping the whole cell and hoping you don’t misspell or mess up again or you will have to blindly retype the cell again. Please help!!.Version: 2.63

Incredibly confusing interfaceThe iPad version is adequate though it’s hard to tell if a document is auto-saving or not. When I tap the “back” button, thinking I’m going to the main menu, Outlook opens as if I’m sharing the newly edited document. I then find out the edited version has NOT been saved. Even more confusion ensues when I work on docs on my laptop. MS One Drive is completely useless. Every document appears to have a different “save” pathway- eg “OneDrive”, “OneDrive personal”, “OneDrive for business”, etc. Sometimes the web version of Office opens, sometimes the app opens. Nothing makes sense. I’m glad I my institution wasted their money on this and not myself... That being said, unfortunately I’m stuck using this garbage..Version: 2.53.1

Scribble Enabled = Five StarsThe only thing I think is really missing from this specific suite is Scribble. I love almost everything about this app. Having all the productivity apps in one easy-to-access spot is amazing and saves me a lot of time! I’m a writer, so MS Word is my stomping ground. I’ve used Word and Excel since before they added the Ribbon, and I’ve touched on a couple others, like PowerPoint, during that time. However, being able to use Scribble is one reason I bought an iPad and Apple Pencil. That it still doesn’t work *two years* after Scribble became a feature on iPadOS devices is disappointing and frustrating. Please add Scribble to MS Word and Excel!.Version: 2.61

Great for CollegeThis app is amazing for writing essays on the go. I recently got the Magic Keyboard for my iPad and I’ve been using it for essays. My only issue is that I wish I could add my google drive as a location to save my files to. Everything is saved to my google drive and I prefer it over one drive. It’s a major pain having to save my files to the files app and then transfer it over to my google drive. (Honestly I wish the desktop version of word would allow you to add a google drive to a location you can save to, but this is a review about the iPad app so, whatever.).Version: 2.56

So productive with my Teams + 365 Apps integrationI love the current setup with teams and 365 app integration. It is so nice to be able to login to Team and edit all of our team documents and share/edit things simultaneously, it just makes life so easy. I don’t know how I would work without all my Office applications. This is used mostly for my work account but I will never do without my personal 365 subscription either. Keep it up Microsoft, lets see a free update to that Windows 11!! 😉.Version: 2.50

Great All-in-oneGreat call by Microsoft to add their Office Trio (Word, Excel and Power Point) into one app. I have an older 16GB phone, and Storage is at a high premium. With this app, I can write papers, work on spreadsheets and presentations without taking up space with three separate apps, saving me precious storage space. This is a great app for working on projects in places I can't bring my laptop, or if one of my other family members is using it, I can still be productive from my phone. Pair this app with a bluetooth keyboard and you have a winning combination!.Version: 2.37

I’m super happy with the new Office app!This is great! The update is very efficient for me. I work between Word and Excel quite often for research. To be able to open, copy, and use actions quickly when I’m doing something quickly (like emailing my boss about statistical results) is essential. Office does this very well and I’m very happy with Microsoft listening to customers and combining all of the essentials into one. I also really like the option to convert an image to Excel table or image to text. These small features really make me love it..Version: 2.34

Where Would I Be Without You?The positive impact Office productivity suite and it’s communication tools has had on my life is almost incalculable; that is, as long as you don’t apply Office’s significant calculation tools! Office easily carried me all the way to my doctorate program and probably would have carried me all the way through, if it only had a medical application. I’ve enjoyed Office most of my life. It became my platform from which I articulated myself to others. It is my storage box. It is my diary!.Version: 2.59.1

OfficeThe system was working great until recently when I began confronting issues with Word which is the one I use the most. I wrote to Microsoft and after providing them all the facts and photos about the issue I was told I had to contact the App Designer and provided me instructions about how to do so. After going through an automated system which didn’t provide a solution to my issue I was able to leave a message. So far I haven’t received any type of response. It’s a pity to have such a good system doesn’t have any type of support when you have an issue.Version: 2.61

Personal InquiriesAt the moment, I would wish that the folders and documents could show a time sensitive organization, with regard to; the most recent item being accessed. That being said, perhaps in a column along the right hand side of the phone or whatever else is being used, it would be able to see how many hours or days ago the file or document was used or opened. Just a thought. Thanks!.Version: 2.46

No POP. No real-time support. No sync across platforms.I will start with support. If you have an issue, don’t count on a real-time chat. What!? No there is no real-time chat in the support function and the support options are limited if you try any of the other support options. I have never seen a chat option that does not have real-time responses. Unacceptable. You cannot use POP with this app. It only allows IMAP which means if you have your own domain and domain email, you can Ouse it here. Not very helpful for businesses—especially a sole proprietor who has no need for exchange. I have spent hours (maybe days) trying to find a configuration that works for me. I have Office365 as well as the individual apps on my desktop. Surprisingly the desktop apps do not sync with the cloud base accounts. The galling thing is that you have to pay for this fragmented and inflexible series of product. Moving on to find another choice..Version: 2.46

Microsoft Office ApplicationThe app is great; but limited. The pandemic locked me out of university, community college, and public library computer labs which put a cramp in me posting on my Facebook page. I wondered if Microsoft had an Office App in the App Store? To my surprise; there was! The App allowed me to continue posting from my IPhone SE; which have its difficulties. I yet, continued on. My problems were the inflexibility of the app to work on the small surface of my iPhone. Frustrating as it is, I continue to use it, the App gets the job done; which is a plus!!!.Version: 2.39

Update broken!Ever since I updated the lens/document scan feature is broken! I can no longer scan to PDF or I get an error. Please make save to PDF the default saving option, nobody wants photos of long documents they need to send as one file. Also, if I forget to change it from photo, I want to be able to go into media, open the scan, tap edit, and re-save as a PDF but it’s missing! I have to completely rescan..Version: 2.43

Forces phone/tablet choiceUnless it’s a bug, the app seems to make you choose between optimization for a phone or tablet. I installed on my phone first and then on the iPad and it won’t resolve to the iPad screen properly. (There’s also a message generated saying as much). Beyond that super-annoying issue, I don’t really see how this is an improvement over the individual apps I use (Word, Excel & PPT) on these devices. It seems like a re-skin, not a re-think..Version: 2.34

I would like more capabilities to video chat while working with coworkersI this new world of business Office needs to update for the students at home and the work mom at home. We needed to be able to do more on our smart phone and on our laptop. The YouthTube videos need to more better meaning while in any windows apps the video needs to clearer and so bugs with the coding are off as far a integrating with the latest smartphones.Version: 2.43

Elegant and well doneThis app is an example of something I didn’t know I needed but once I began exploring and using it, I love it. Very elegant and simple solution, with access to all of the key use cases. Microsoft continues to delight under Satya Nadella and this app is another example of a well-executed solution that not only meets needs but delights in its simplicity. As MS continues to improve some of the bones (lens/pdf scanning and editing, etc.) this app will only continue to get better. Well done Microsoft and Office app developers. Love it..Version: 2.37

So far so good, but...Would be even better if (A) there was a privacy option that allows users to set a password/pin, or use Touch ID; and (B) if there were better integration between this and cloud provider apps such that each app could be protected with a password while also allowing the user to open documents from any cloud app via Office as a centralized point. Right now password protection for iOS OneDrive, Google Drive, etc. has to be disabled to open and edit documents..Version: 2.39

Love Having my Desktop Wherever I’m AtI decided to check this out when it popped up on my computer when I was in Excel, and I’m really glad that I did. Frequently, there are things that I have laid out on a spreadsheet that I want to show my husband, and now, instead of waiting for an opportunity to interrupt what he’s doing to sit him down at the computer, I can just quickly pull it up on my phone. Great app!.Version: 2.35

Definitely RecommendI live for this app. It is so much easier on the app then on the browser. Especially since I have to do school work from home, it’s just so much easier and less stressful. The only thing I would correct is when you go into office, I wish more of the little icons were there that you could go to like word or PowerPoint or teams and stuff like that. But otherwise I definitely recommend this app. Five stars.Version: 2.36

Subpar on IOSMy experiences with Office on desktop allowed me to overestimate what to expect from office. On iPad, the mobile view makes it difficult to distinguish one page from the next, move the cursor, and format your page. I understand there is a desktop type view. It doesn’t fit the bill, which is why there’s an iPad version to begin with. I think everything else works..Version: 2.53.1

Full fidelity and quick sharingThere are a few things to really like about this app; 1) it delivers all your docs from a tenant and makes them quickly and easily available 2) full fidelity of Office files on your iPhone 3) email a doc with a single click enabling rapid collaboration. This is what Office on iPad should have always been. Fantastic..Version: 2.46

Limited benefits...While this takes up less memory on my device, it doesn’t feel like it makes things easier or faster when using Office. If I have individual apps on my home screen, I can start the needed workflow faster than opening Office then looking for Word or Excel. Also a true iPad version is needed for me to get meaningful work done. I can zoom in on my iPad, but lots of screen space is wasted, and again, there is no advantage than using the individual iPad versions of MS Office..Version: 2.45

This would be a 4 or 5This would be a 4 if it would automatically save where you ask it to save, so when you go to upload your document it will upload. It would be a 5 if it would be the same as it is on windows so you wouls not have to have a windows computer and an iPad. Also if the iPad would talk with the Mac book. But they do not communicate even being on the same network and the same account. Not a happy paid customer..Version: 2.61

Great for workI use this app for my new job , i work from home now so we us the teams app to communicate during work hours. Teams does help keep us all connected. I just wish it was an option to not receive notifications once we are clocked out. I don’t want to turn my notifications off manually every night just to turn around and enable them again for the next work day..Version: 2.52

Lag in typingAfter a hour of working (or sometimes less time) the program starts to be 2-3 words behind what I am typing or adds extra spaces, a period and uppercase letters to the middle of my sentences. Then deletes more than I want it to. It is very frustrating. I have to completely close the app and re-open my paper before it starts working properly. I have had to do this sometimes 3-4 times in a hour. My IPad is bran new and completely updated..Version: 2.52

Well done Microsoft!Well done Microsoft, just make it available for IPad and it will be perfect for my needs..Version: 2.34.1

Awesome!!Very good app.Version: 2.36.1

It’s here!The iPad support is finally here! iPad users rejoice!.Version: 2.46

GreatIt’s very nice and easy to use..Version: 2.63.2

I like itThe best apps for me this year !.Version: 2.63.2

Súper prácticaMe encanta que puedo llevar todos mis documentos de la escuela a donde sea e incluso hacer mis tareas solo con el celular o mi tablet. Amo esta app tal y como está ahora..Version: 2.62

Microsoft officeThis app is probably a package that can’t be compared. It is simple, yet reliable and fun..Version: 2.62

Ease of accessAbility to work on the same document both on laptop and phone simultaneously!.Version: 2.62

School useIt’s a great app to use on laptop and phone and helps with the projects.Version: 2.61

BeautifulI love this it is a good anger causer.Version: 2.61

AppGood app.Version: 2.61

LIt’s good ..Version: 2.61

To Old School and Gen-xWe grew up with pencils!!! I still have graphite in my hand from the Second grade from a girl who sat in front of me and thought stabbing was fun maybe she was flirting with me WORD! we don’t have sharpen a pencil any more and it’s so much safer!!! People would have been stabbing each other. 1 in 5 people missing an eye by the time of-our high school Graduation!!! I just can’t get over all the wood i turned in to pencil shavings. Some times I would sharpen whole boxes of pencils down to almost nothing. WHY? Because my personal computer back then had a tape deck Drive and was incredibly slow that y.Version: 2.61

WowI love it.Version: 2.59.1

Confusing file storageI really love the Word suite of products, they work quite well. My only issue is that I get confused with the file storage. Most of my files are stored on the Apple iCloud and I am never sure where the files go from the Word app..Version: 2.61

Ur momI like this app but the only reason I use it is for school if there is a more fun way to use it that would be nice.Version: 2.61

NewI have had this app and it worked well for so long but now I went to go save my work and it’s telling me I need a subscription to save my work. What was the point of the free app just to make me pay for my work. This is so weird and inconvenient. There is no reason I should need a subscription to do my work..Version: 2.59.1

YerpThis is pretty quirky 🚎.Version: 2.59.1

Font ColourIf you cannot change the font colour, go to Settings-Accessibility-and turn off “Increase contrast”.Version: 2.59.1

BAMuy buena aplicación esta increíble.Version: 2.58

MehMeh.Version: 2.58

Love it!Good program perfect for phones.Version: 2.57

Плохая синхронизацияЦифры (данные) одной и той же таблицы exel на ПК с windows 10 отображаются в другом формате чем в ней же на гаджетах с iOs !!!.Version: 2.57

Bugs and lack of featuresI use this application on my Ipad Pro, but it doesn’t have the references or bibliography feature which makes inserting my citations a whole process. The App also freezes quite a bit which delays my assignments by some time. When I use my Bluetooth keyboard and mouse it freezes sometimes too..Version: 2.57

FunctionOffice, coupled with teams and a cloud based share point gives smaller companies, like the one I’m working for, greater functionality and efficiency. Allowing for more professional document review, consolidated effort and reduction of my all time worst enemy “duplicated effort”! Thanks.Version: 2.57

Missing features paid forI purchased the personal 365 for writing on my desktop, but when I’m on my iPad the option for writing style correction(professional formal and casual) does not appear. Kind of a piss off. (I still use it then have to go back on my desktop everyone once and a while to make sure the format is right for what I’m writing about.).Version: 2.57

Utilisation non optimaleIl n’est pas facile à utiliser.Version: 2.56

This is dumbThis is a great app, don’t get me wrong. I use it on my iPad for school since I don’t have a laptop. But this is the DUMBEST update ever. Now, I need a SUBSCRIPTION to save my work instead of being able to do it like I used to. So if I write some really important notes, I need to pay money to do that. This is so stupid please get rid of it, it’ll make everyone’s lives easier..Version: 2.56

Moving filesLet us move files around.Version: 2.55

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.65.1

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