ZOOM Cloud Meetings Customer ServiceZoom

ZOOM Cloud Meetings Customer Service

Zoom is #1 in customer satisfaction and the best unified communication experience on mobile.

It's super easy! Install the free Zoom app, click on "New Meeting," and invite up to 100 people to join you on video! Connect with anyone on iPad, iPhone, other mobile devices, Windows, Mac, Zoom Rooms, H.323/SIP room systems, and telephones.

VIDEO MEETINGS FROM ANYWHERE
-Best video meeting quality
-Easily join a meeting or start an instant meeting with phone, email, or company contacts
-Virtual backgrounds on iPhone 8, iPad 5, iPad Pro and all later models

COLLABORATE ON THE GO
-Best iPhone and iPad content and mobile screen sharing quality
-Co-annotate over shared content
-Real-time whiteboard collaboration on iPad

UNLIMITED MESSAGING (WITH PHOTOS, FILES, AND MORE)
-Reach people instantly with messages, files, images, links, and gifs
-Quickly respond or react to threaded conversations with emojis
-Create or join public and private chat channels

MAKE, RECEIVE, AND MANAGE PHONE CALLS
-Effortlessly make or receive calls with your business number
-Get voicemail and call recording with transcripts
-Use call delegation to make/receive calls on behalf of others
-Set up auto-receptionists to autonomously answer and route calls

AND MORE….
-Safe driving mode while on the road and works with Apple Carplay
-Siri Shortcuts to customize your own voice commands to start, join, and listen to a list of upcoming meetings
-Use your iOS app to start your meeting or for direct share in Zoom Rooms
-Join Zoom Webinars as a view-only participant or panelist
-Works over wifi, 5G, 4G/LTE, and 3G networks

ZOOM LICENSE INFORMATION:
-Any free or paid license can be used with the app
-Zoom Phone is an add-on to paid Zoom licenses
-A paid Zoom subscription is required for certain product features

FOLLOW US:
Twitter: https://twitter.com/zoom_us
LinkedIn: https://www.linkedin.com/company/zoom-video-communications
Facebook: https://www.facebook.com/zoomvideocommunications/
Instagram: https://www.instagram.com/zoom/

Have a question? Contact us at http://support.zoom.us.

ZOOM Cloud Meetings App Comments & Reviews

ZOOM Cloud Meetings Positive Reviews

Zoom is awesomeZoom has been amazing and so beneficial during these unprecedented times, with COVID pandemic. Normally, as Jehovah’s Witnesses, all around the world, each week we would have be meeting regularly with our loving brothers and sisters at our Kingdom Halls or place of worship. But, with the used of Zoom, we are able to remain safe and still meet and see one another. Many of older, infirm or handicapped friends really appreciate Zoom greatly, love that they now see, hear and participate at our meetings. One big reason is that it is very user friendly or simple to use. Even my 92 old father is able to Zoom into his spiritual meetings with his congregation, in totally different state than me. I’m also able to check on and see him more often, from a distance, using this incredible tool. Thank you so much for helping us all stay safe, by being obedient to our loving God Jehovah, who wants us to be safe and helping comply with the local authorities, to shelter in place while we are still able to enjoy our spiritual associations with one another and continuing to still be taught spiritually..Version: 5.4.7

Zoom is amazing!!!This app is amazing! I totally recommend it. The part that I really like is that the host has control over many things. I like being able to control who comes in and out through the waiting room. It is also helpful to be able to lock the meeting. Being able to mute and turn off the video of you and others in the meeting is super helpful, especially as a teacher. The chat feature is great for people how do not want to unmute. Also you have a virtual background, you can raise your hand, make a reaction, share your screen and, so much more! But, there are a few downsides to Zoom. One of them is people freeze and glitch, sometimes you can’t see or hear them at all. It may just be the internet but, I find this annoying. Second, when you exit the app and you are are still on the meeting your camera turns off. I find this annoying when you are sharing your screen or accidentally exit Zoom. Lastly when the host shares their screen people can draw or write on it. This is so annoying and distracting. I can not find a way to disable this. Although there are problems, minor ones, I still enjoy Zoom. The problems don’t stop me from recommending zoom. Once those glitches are gone, Zoom will be perfect. I love Zoom!!!.Version: 5.4.7

Pretty useful but need to be more controlled by usersFor “everyday” practical purpose, it is fine. But there are few things that I would like to see. One is more “set up” feature like allow me to remove “pin” whatever it is. Also allow me to alert the host the problems quickly without have to look through the list of “participants” just today, I discover the glitch which somehow didn’t switch the view to activate participant screen on time it always delayed until someone else decided to participate the meeting. Maybe it is due to Apple, Inc just upgrade my ipad that cause some glitch. I don’t know for sure. It just happen today, in the past it went fine. Also look like there is mid-level curve-learning. And for some reason, I couldn’t consult the instruction manual to help me to figure how the Zoom app work. Update information: there is something wrong with the app in dealing with “spotlight”. It used to be work great till last week where the appear of spotlight always “late” when the participant finished his or her saying for the zoom meeting. It seems to me it only affect iPad users. Need to be fix this. Right now, I’m stuck with gallery view mode to see the current spotlight to listen.Version: 5.4.3

The great appThis app is awesome because I can chat with my friends when ever I want. And you can make someone else host if you don’t want to be host. But the part that I really like is that if you are host you can mute everyone and turn their video off! And you can have a virtual background, you can volunteer to be host, and if the host mutes you, you can unmute yourself. You can also write a message to everyone. And my personal favorite part is that you can see as many people as you want. You can also turn audio on and off when ever you want. But one thing is that sometimes people’s screens freeze or you can’t hear them very well or there voice stutters. Another one of my favorites is that you can change your zoom name. But one thing that confuses me is that the app is called zoom. Why is the app called zoom if the app is for video chatting. Anyways, those two issues certainly don’t stop me from giving this app a 5 ⭐️review. And all because of this app I can chat with my friends every day. So I definitely recommend getting this app!⭐️⭐️⭐️⭐️⭐️.Version: 4.6.9

This is gonna be for all the versionsSo I’ve been using Zoom for school because of the pandemic, and it’s good compared to other programs yet I do have SOME complaints, none of which having to do with my hate of using it all the time now. It’s great for having the meetings, but it overheats my phone if I use the mobile app way more than other video call apps and programs. I’ve also had to use the Chromebook version because my school provided that, but it’s way more laggier than PC or mobile. Chromebook also has a lot less of the features such as backgrounds and recoding the meeting as a guest and doesn’t feel as professional I think. For the entire program, app, Chromebook, and all, I think it’s great. Covid is keeping me online until, with the rising cases here in the US, most likely March at soonest if my school allows me online that long, it’s amazing. My sibling uses two other programs, one of which I used last spring in 8th grade, and when I compare Zoom to the two he uses Zoom is automatically the best of the three. It’s super professional for most versions of it and I think that for the covid pandemic it’s one of the best options I think..Version: 5.4.2

Zoom is awesomeHi there! I was reading the comments and reviews the other day, and I was so surprised by what everyone was saying. I mean to say is ppl rated zoom by only 1 star when it deserves 1 MILLION stars!!!!!!! I absolutely LOVE this app! Creating a waiting room was a brilliant idea and sharing screen is also brilliant!!! Me and my friends use zoom very often during the pandemic, we often lock the meeting so to those who had unwelcoming guest put a waiting room and lock the meeting. I know everyone has different experiences but I believe zoom is what so ever amazing !!!! Keep it up!! One thing I wanna say is I want to be able to request to the host to be unmuted, like when the host mutes everyone and I would like to say something and be unmuted, I would like to simply press a button that is called ‘request unmute’ and on the host’s screen a something pops up that says I wanna be unmuted. Thank you so much for keeping me entertained and busy and excited. Now I’m hooked onto my friends during coronavirus. Thank you so much!!!!! Thank you, Ur #1 fan!!!!.Version: 5.0.4

Updated: Continually needs deleted/reinstalled on iPad ProUpdated review Sept. 5, 2020: I have figured out a workaround to my problem. This app does not handle “Sign in with Google” well when a corporate account is being used. The workaround is to remember to SIGN OUT of the app before you close it, then the next time the app is opened you go through the two-step sign in process again. The app always asks for permission to sign in with Google, so I’m thinking this is what the app is not handling correctly? Can’t the app be made to remember the prior authorization(s) when opened? -1 star for this inconvenience. — Two stars because it works as hoped when it works. New 2020 iPad Pro 12.9”, bought for use with teaching this fall and Zoom support. App will only work when first installed from App Store and signed into my district account. When a new Zoom meeting stopped and app closed, later opens to spinning wheel on iPad and will not allow joining a new Zoom meeting, etc. App needs deleted and reinstalled from App Store to open again correctly. Will update review if app fixed or iPadOS starts playing nice..Version: 5.2.2

Fast & easyHad an app developer for a different app set up a video call time to ask opinions on a new service coming about one of my medical conditions. I hadn’t even heard of Zoom before, but when FT didn’t work, I quickly downloaded Zoom & it took zero time for us to be able to view each other’s screens, which was more imperative for her, but her being able to share screens with me that were still in development was extremely easy! Once I figured out to unmute her (a default setting, at least in my case), it was so easy to use, I didn’t need a tutorial or anything! It was a last minute, phone hook-up problem that I didn’t take time to read about the app or even see if a tutorial was there (I’m sure there is). So VERY easy to use, point & click & I was able to complete helping them, they being in Singapore & myself in eastern USA! This video chat could possibly be beneficial for millions of people, literally! Thank you, Zoom for making this happen! Would definite recommend this to others!!.Version: 4.6.0

Amzing! Suggestions thoughThis app is amazing! We use it for school, and it was my Grandma’s Birthday, So that was really cool we could talk to each other during this really hard time. I Have a few suggestions on how to make the app better though, when ever we share screens, my brother tends to draw and scribble all over it, is there a way you can add a “ Disable Drawing” button or something? And also, whenever you exit the app, The zoom meeting is still on, that’s great but you can’t see the person behind the camera, again, my brother takes advantage of this, and mutes himself, and uses the time to play! Could you please make it so, whenever you exit the app, like Disney+, It shows a little box with the video, and you can still see the person. I’m making these suggestion because I don’t want my brother to fail at school, And I’m sure that other people have this problem too, mabye not these exact problems, but mabye similar ones. Thank you in advance, This app is absolutely amazing!.Version: 5.0.1

Thank you!Zoom has been a life saver for me during the stay at home order. Your video platform has allowed me to continue working from home, supporting teachers and students in our transition to remote learning. It has also kept me connected with friends and family. My brother has special needs and my parents are currently his caregivers due to regulations at his supported living home. He has had a very hard time the last several weeks because he just cannot comprehend why we have to stay away from other people right now. He misses his day program, his roommates, his bowling league, and even doctor appointments, not to mention our very large family gatherings. I created a schedule of daily Zoom sessions in a Google document with a recurring meeting Zoom link and shared it with family and friends, who use the document to sign up for times. Since starting the daily chats, he and my parents receive the social and emotional support the so desperately need. So again, I say “THANK YOU!”.Version: 4.6.12

Love it but Fix it please!!I love how easy it is to use and its been a lifesaver for families and businesses during these difficult COVID days. However, I just used it on my computer this morning and it was fine. After my call, it said there was an update so I downloaded it and then tried to use it again this afternoon for another meeting and it wouldn’t give the sound!! What happened?! Overall, its truly been a great tool for our social distancing and perhaps it will be used more now that people are used to it. It is very easy to use, even for those who are technologically challenged. I ended up using my iPad for the afternoon meeting but had wanted to use my laptop so I could see everyone and on one page. With the iPad, you have to swipe to see whomever you can’t see from the first page of 9, but it is a little disconcerting because you always see 9 people on a page; not 9 on the first page and then the remaining on the next page, which I would prefer. But again, it does work overall for meetings and is very easy to use..Version: 5.0.0

Family ReunionMy cousin had the most wonderful idea! She asked all of our very small family - her mother, her two brothers, their wives and grown children - and her one aunt who happens to be my mother. My mom asked me, my twin sister and our grown children to also be a part of the zoom phone call. All together 11 out of 18 people were able to participate. The others were working. It was so much fun and such a joy to see my cousin Abby, the cousin whose brainstorm it was in the first place. We see each other once a year, if that and we always really love our time together. Today was so special. In this time of isolation from everything we know on a daily basis, our coworkers, our friends, our neighbors, our trainers, our grocers, our cleaners, our housekeepers, our landscapers, the people in our life that we take for granted that we will see every day, it was such a comfort to see our real and actual family. Thank you to ZOOM for enabling us to make it happen and thanks to my cousin, Abby, who I love so dearly..Version: 4.6.10

Grateful to Mid-Nite. New YorkThe Mid-Nite has helped me so much. Here in Massachusetts, nothing is totally open for Aa meeting. I can’t talk to friends and family. Just my 3 daughters. Thank God for them. Also the treatment center I went to in Delray Beach Florida. Reco. The best thing I ever did. Great support system there and with Mid-Nite. I have severe insomnia. I stay on for most of them all night. I feel very lonely. I live alone and have ptsd. I know I am not supposed to fear. I did my steps. I do meditation and other tools that Teco taught me. Being with you all stops my fear that someone will come in my apartment and attack me. After I am done with your meeting I feel back to safety. I don’t know what I would of done with out you. I have 10 months sober. Thank you so much for continuing your zoom meeting. 🙏🏻🕯🌻. I tell everyone at my zoom meeting at Reco about your meetings Incase at night they need to talk. I highly recommend it for everyone! All ages! I love it and very grateful to all the host, volunteers . Please never STOP! Your great Mid-nite.Version: 5.1.2

Zoom!What a wonderful way to be together virtually with so many family members, friends and classmates! I love hearing their voices and seeing their faces and home projects, including knitting, cooking special dishes, gardening and children’s artwork. It’s especially uplifting to enjoy virtual parties and classes together. Thanks so much for enabling everyone with a smart phone, tablet or computer to connect so meaningfully with others during our stay-at-home isolation during this apocalyptic pandemic. Your amazing free technology is a reminder for me to send more cards to sick friends, to telephone those who do not have smart phones or computers and to thank all those I meet who work in grocery stores and pharmacies to serve our needs basic needs. Also, I feel the need to send emails of appreciation to celebrate our brave medical workers, out diligent and truthful elected officials, scientists and journalists as well as emergency and civil service agencies and companies all working to protect our nation and fight COVID-19 and the economic havoc in its worldwide wake..Version: 4.6.7

Great App! Would recommend it to anyone.I have been using this app for a few months now. I’ve been looking at one star reviews, and I noticed some of these may not be the app, but the personal device or internet the person is using. It works on many platforms, so it really doesn’t limit you when it comes to accessibility. The chat you can use during meetings works amazingly well, and the app allows you to privately chat with one individual person. If you’re the host and you don’t want people privately chatting with each other, you can turn that off in the chat so that all messages are sent to everyone. The only thing I personally don’t like is the time limit. Other than that one thing, the app is great if you run a club or just want to chat with friends. Zoom also allows you to have a password set so that random people can’t put random codes in and join the meeting. And if your school uses chrome books, works great on those..Version: 5.0.1

While coerced into separation, Zoom ConnectsI feel thankful for the Zoom app because of the social and even emotional and spiritual connections it facilitates under the difficult circumstances of Covid19. It is a blessing from heaven to be able to continue connections with others through this group meeting app. Separation will never win over, so should this app ever fail, another will replace it, as I know in my heart that the powers of heaven will prevail in keeping people connected for a Purpose no adverse circumstance can overtake, so we can take courage and comfort in that assurance. I believe this app was created as a preparatory premonition to which adversity we have been subjected. I acknowledge God’s hand in all things and hope others will consider it, too, as that will open the windows of heaven, allowing the talents about us to be used for good, such as this inspired app. Never underestimate the power of little things (choices), as there are no little consequences..Version: 5.4.0

Zoom has been fantastic to “meet in person” during this challenging timeMy husband and I lead a weekly Small Group Bible Study in our home. When the stay at home was put in place we did not meet for two weeks and so missed the study, fellowship, and “seeing” everyone! Zoom has been a wonderful way to meet each week! We are 77 and 81 years old and our group is also made up of Seniors and one lady is blind so many would think we are “too old” to be able to use this type of technology however in spite of the age factor and the fact that we all have different devices, Zoom is very easy to download and to host. Thank you! I also enjoyed hosting a birthday party for my husband’s 81st! Three of our children, ten grandchildren and six great-grandchildren were able to attend thanks to Zoom. I also like that I can search on my phone for answers when an attendee is having a glitch and can chat the help to them. Thanks Zoom! Sue Hausmann.Version: 5.0.2

From a student standpointOkay, so I had to get zoom because the device I was using died. But overall it’s fine, but for the mobile devices when our teacher shares the screen, we can draw on it and not on the computers! Also it’s glitchy, and the fact is that I have to use it for a while now. I’ve been seeing ppl but one star cuz they want this app to be deleted, but I think it’s good for non school purposes like contacting your friends who have a different phone than u ( ex. Apple and Samsung) can FaceTime. But pls take away the draw button on the mobile version Update: so I had a meeting and when the teacher unmuted us I was muted and a few others and on her screen we weren’t muted! But try harder but still good app Edit: so a recommendation is that the host (if they have chat on) can decide of which ppl can use the chat. (I’m just using random names here) like Tobias can use the chat while Patty can’t use it. (Again no disrespect to anyone reading this named patty or Tobias) cuz this one kid kept spamming me and I wished that he wouldn’t be able to use the chat...Version: 5.1.1

Love this app!Zoom is the perfect way to communicate with friends and family. They have a chat feature so you can talk to your family. You can also video call them and see how they are doing. If you don’t feel like getting on video, you can call them using Zoom Phone or turn off the video option on a video call! With the cool features of virtual backgrounds, whiteboards, and more, Zoom has allowed my friends and family to meet up during quarantine while staying safe from a distance. It is also great for professional work environments. Zoom has allowed so many businesses over the past couple months to meet up with a non glitch platform to talk about their business issues. I would definitely recommend getting this app. It will change your life forever! If there was a ten star option, I would choose it. I don’t have a single complaint. Thank you Zoom!!!!.Version: 5.1.2

Awesome...but, it has some disadvantages...It is a very useful app for online classes and work from home. I use it for virtual school since were all in quarantine and I like the idea that there’s a host and the host can control everyone (it is a very useful thing for the teachers). I also like the virtual backgrounds ,the raising hands and all the little things you can use while your in a meeting. I also use it to make group chats with my friends and its really fun! I really recommend this app...but, there are some disadvantages. Sometimes it lags horribly and no one can understand anything the person who is talking saying. There is also a lot of background noise if the person who is talking has a lot going on at home. I’ve also heard a lot of people say that it steals your personal information and strangers can get into a meeting. It hasn’t happened to me so I can’t prove it right or wrong. I still recommend this app to anyone who would like doing group chats with friends or have meetings about work at home! :D.Version: 4.6.12

Not informed of “upcoming” upgrade requirementI am a paid, licensed Zoom user and get on Zoom daily. It has been very helpful in staying connected through Zoom meetings. This morning, however, when I tried to join a meeting, my attendees couldn’t hear me. After several attempts to solve the problem, I got a message from the coordinator who helps us with problems. He explained that all groups were having problems, and he had found out about the upgrade. I searched on Zoom on my laptop and happened to find the upgrade link in Support. My laptop should now work, although all of our attendees have left the meeting. Hopefully tomorrow I can test the upgrade. Now I have been trying to find the same download link on my iPhone Zoom app, but there is no Support button that I can find anywhere. When I was in Support on my laptop, I read that this upgrade needs to be complete by May 30. I hope that I can find the upgrade for phones so that I can help my attendees to complete this upgrade, which I think they may also need to do..Version: 4.6.12

It is a great app overall but it is glitching badly..It is an amazing app that I use with my friends and family. But there is two problems I am going to discuss and/or need fixing. First off, when the other person is sharing their screen, the screen they are sharing is very glitchy and choppy. That could use some fixing. Secondly, I tried to share my screen but it wouldn’t allow me to so I kind of gave up and went on talking. When I ended the call and went on with my business, this notification that said “Live broadcast to zoom has stopped due to: Attempted to start an invalid broadcast session” every where I clicked. If I went on my browser it popped up. If I put in my password to my device it popped up. If I went on anything on the same device that notification popped up on my screen. I’ve tried to delete the app but even though it was deleted it still came up. No matter what I try it still comes up. Searching up for help doesn’t work either. This is a big problem for me because it’s getting really annoying..Version: 5.4.6

Very decent overallCertain Snags with the app and glitches, and sound problems, and if not great access to internet it does Not work well. Then many different things to learn in order to properly view meetings. It’s just so much stuff at first, but then since I’m only viewing meetings it is easier to navigate with just the most basic settings. Our church has moved to zoom Sunday meetings for immune compromised members and those who simply want to stay safe from this pandemic. Just using the link provided, clicking on it, and choosing the right options for that meeting, (like video or sound on or off that time.) That’s very simple for me. The church had technical difficulties for the first month or two but now it’s like clockwork. I greatly appreciate this app because I am able to participate in church more frequently now and if not able to go to the physical building I can view from wherever I am located. It’s been a blessing during these difficult times..Version: 5.3.0

Gallery too laggy to use on an old iPadIt’s a very useful app in this age of COVID. However, with the last update that let you view 16 people at once in gallery view on iPad, my old iPad gets super laggy. My iPad mini is over 6 years old, so it is slowing down. But I’m sure I’m not the only one. I’ve tried to find settings I can change to change it back to view less (like the options on computers to limit the number of videos shown at once), but I can’t find any such setting. I like the concept, it just isn’t practical for older iPads. The app: videos, including my own, and controls lag so much. Even audio is choppy. And when I go to swipe to other pages, it takes a few seconds, and all the videos black out a couple times before it switches. It makes gallery view useless on my iPad. I would much rather use my computer, but I don’t have a camera or microphone there. So if I want to participate, I have to be here, and only on speaker view. And I don’t feel as much a part of the meeting as when I can see more than one at a time.Version: 5.4.7

Administrator has too much power, and chat could use update 👍I love this app, but I feel like the administrator has too much power. I would love it if you would improve the terms of service and add something to make the other users aware when the administrator is doing something like recording you. Another issue I would like to address is the audio problem. High quality audio is very important in something like a meeting, especially if you’re showing a video or doing other things. But I feel like the audio is not really as good as it can be. Device interference sometimes causes loud noises, but that’s not really your fault. But I do feel like there’s weird noises in the back, and I think it’s the app trying to block out other noise. If you could remove that, or add a switch to turn it on or off, that would be absolutely amazing! Otherwise, the app is very good! Thank you for providing this app for the world, espiecially during these tough times. 😄.Version: 5.0.5

Meadow S best friends with Lilly WI think that zoom is great. Especially the new software update where you can for example have a slice of pizza on top of your head. Or 3-D goggles that aren’t really there but it is just a filter. You can also have a red and white checkered pattern bow on top of your head and you can have a shark mouth. It is really cool. I only have one complaint about zoom. When I try to do a virtual background, my face goes into the background. What I mean by that is when I had a solid purple background, my face was just a purple blob. You could still see my hair but you couldn’t see my face and the details. I do appreciate zoom and how it has helped us in the viciously boring corona pandemic. I think zoom and Bing it it is awesome. I also want you to understand if you are reading this review is that you can only have the pizza slice on top of your head and the red and white bow if you have the latest Apple software update on your iPad. iOS 14 or something like that. I know that this is getting really long but I want to give every single detail. Zoom has a chat and you were able to raise your hand. You are also able to put a heart or clapping hands or a thumbs up or a surprised face or a crying face or a party popper on your screen. You can also do a virtual background even though it doesn’t always work perfectly and you can also which is the best part talk to your friends and or family. I think that zoom is awesome thank you..Version: 5.5.3

Awesome 100 person chat app!!!Quarantine has been made easier by Zoom group chatting and meetings. I’ve been able to work, keep in touch with family and friends, take my guitar lessons, keep up with my children’s tutors, go to church, catch up with everyone in the choir and sing for mass recorded through zoom. Thank you Zoom. Just a note though...please make sure you work really hard to fix any “hacking” that seems to happen with systems such as this...because if you make Zoom extremely secure then I know Zoom could very well replace Skype—which is awful now by the way—but you have to make security your number one thing on your list okay?...I’m sure you are, but please don’t end up like what Facebook has gone through and is going through. Good on you though for collaborating with your genius teams and creating an App that has truly helped during Covid-19 and bringing us all together. Way to go Zoom!.Version: 4.6.12

So far, so good...The only thing that really puzzle's me, is that I only use Apple products, so on my iPhone, iPad, and iMac, I expect this app to want to use my Address book which is filled with all my friends and contacts. I do not use Facebook, or Google, or anything else to store my Contacts. Seems to me they need to consult with Apple Support on how to do that, but it has not happened yet. Please fix adding Contacts so that I can use my devices as they need to be used. As it is right now, I cannot add contacts from the services they asking me to use. I did forget, I am an iOS, iPadOS, and MacOS user, not Google or Microsoft, or anything else. There are no In App Purchases for what you call Pro accounts. We only use this for church services and would need 70 minutes most of the time. Make it possible to upgrade with In App Purchase, or at the very least allow the purchase of minutes for what we need. Have tried to find out how to upgrade, but the app doesn’t allow it..Version: 5.0.5

Phone number and password are entered on different screens😐I wasn’t able to sign in from the link I received via email. I downloaded this App and then requested the phone number and password from the host. After you enter the phone number, the next screen that will generate is where the password is required. I felt Leary about hitting the next button from the phone number screen, because so many Apps out there, kick you out or send you to an error screen with one little misstep. If Zoom where to add that the password will be entered on the next page, then I would give a four star rating. For me Five stars would be a perfect easy use of the App. Very few Apps out there are five stars. Users seem to give five stars without really thinking about what a review is about. It’s about the next person who is doing something that is important to them. The same goes for one star reviews. Very few Apps out there are one star. One little aspect that someone doesn’t like while using an App, shouldn’t automatically be one star..Version: 4.6.9

Works wellI have been using it for a few years and it has always worked well. screen sharing, drawing on shared screen, audio only vs audio and video, etc all work well. The only thing I wish it does better is power consumption of Bluetooth earpieces like AirPods. Usually I can go for 4-5 hours on my AirPods when listening but if I am on zoom (or google hangout) even if I am on mute the whole time I drain the battery after about and a half. You would think the app can be a bit smarter about being on mute and switch to the listening-only mode and turnoff microphone. I understand the microphone can be draining the battery and it may cause temporary interruption or delay when switching mode but I think if you make it an option for the user then many of them such as myself would gladly accept this trade off for not having to replace our Bluetooth earpiece 1.5 hours into our conference call..Version: 4.1.17

Horrible Audio... HorribleI’m blown away at how many people say they think the audio is good. Technically, the audio is crap. If you look it up it is one-third the quality of a normal mp3. That is literally the same quality as a payphone. On top of that, they add effects to remove the background noise. This actually makes your voice sound worse, not better. By removing any noise, it also removes parts of your voice that make it sound clear. In fact, the only real time you want to remove background noise is when there’s lots of noise happening in the background. Like at a baseball game, or a crowded street. But if you’re having a conference in those environments, you shouldn’t be in a conference. Instead, Zoom places all the attention on that possible situation, killing the clarity for the situations where most people use Zoom: In a quiet office. Zoom. Please, please, please improve the audio quality. You advertise HD Voice, but the quality is abhorrent and unlistenable. You are doing your customers a disservice. Otherwise, it’s a great app..Version: 4.1.7

Life saverZoom was relatively new when our organization began using it and it quickly became our saving grace. We are a pier based recovery group that depends upon its members experience, strength, and hope so that newer members can learn from the older members what it takes, or how they learned to use the program to get through the day to day process of being in our membership. This platform has helped us have face to face interaction whilst maintaining social distancing. Through your platform we have maintained an atmosphere of recovery and continue to help those struggling with changing patterns of their lives to a new way of thinking and change of that magnitude is all but impossible on our own. Your platform helped so that even those geographically isolated could find like minded people willing to help. Thank you can never adequately covey my gratitude 🙏 but thank you ‼️ Chuck H..Version: 5.0.4

Business owner Tonja Lee-JordanZoom is a great opportunity to hold business meetings and share new opportunities for every individual. The world has experienced major changes which requires major changes in our every day livings. I have the opportunity to show presentations regarding ownership and part time income for people looking for a change in income, dreams, provision for choices and a road map designed just for them. Every situation pertaining to life is different for everyone but those things which are essential can be provided by changing your mindset and work ethics. Zoom gives me the opportunity to be in more than one place at the same time connecting with winners such as myself. I would love to share with you the opportunity that changed my life with zoom and a made up mind for any challenges I am having to face. Please join me at changing people lives on daily basis..Version: 5.0.1

Great App! One Suggestion Though...My family and I have used this app for several months and it has covered most of our needs. It is great to be able to see and share with our extended family and friends during these times where physical contact may be limited. For that alone, it’s worth rating this app 5 stars. Still, there is one definite improvement that I think should be made. Please implement arrows or scrolling buttons in the Gallery View of Zoom video conferences. As an iPad Pro user, I am unable to “scroll” through the Gallery View using my Bluetooth keyboard and Mouse setup without having to manually touch and swipe the screen directly. Adding a arrow or other type of button would allow for easy viewing or scrolling of members of the video conference without disrupting the convenience of using the iOS trackpad/mouse support. Thank you..Version: 5.0.5

ZOOM: the best so farI have just began using Zoom for cloud meetings. Compared to Skype, I find Zoom much more stable and of higher quality video presentation. Larger meetings must be organized in a better way as this is more a problem of group organization as opposed to the actual Zoom software. A bigger group must be organized in order to functionally use the zoom platform without problems. I really like the whiteboard and screen sharing aspect as it is simple, intuitive and easy to use especially with my iPad Pro Apple Pencil. There is always room for improvement, but as for now, Zoom is the best. With Skype, I have complaints of poor screen quality even with gigablast internet (300-1 gb/sec download speeds). I just wanted the truth to be presented about the online software. Zoom is presently the best and deserves more credit than a single star! It works well!.Version: 4.6.12

UsefulI was on a friend get together Zoom call as soon as I downloaded the app and I found it being pretty awesome!! There is this whiteboard effect where everyone can draw/write at the same time. We shared thoughts, drawings, and funny sketches with this, the zoom app is mainly purposed to bring workers in companies back together to discuss matters, but I found it a pleasant group chat with my friends. Everyone says people sometimes judges things by first impressions and right now, I like this app- but that may change (my review might change) but I love it so far. I recommend this app for people in businesses and people who just want to hang with their friends! :-D - a Zoom user with an odd name : “song rater”. Very odd name:-D :-D If you have survived my long review, and read through my thoughts and feelings toward this app, I appreciate your patience, thank you for reading.Version: 5.2.0

AmazingI personally love this app. I understand and have the occasional glitch but it’s better than any other platform my teachers tried using. I do have one complaint being that now whenever one person is in the waiting room it duplicates them and in order for them to come u need to let both in. It’s annoying and the person being duplicated can see the other one of themselves but the camera and mic is turned off. Overall I am happy with the app and just started experiencing issues. I guess that’s what updates are for. Everyone in the reviews talking badly about zoom doesn’t understand that they have millions of people using their platform as once. And sometimes ur or other ppls wifi is bad which causes a glitch. I really want to say thank you to zoom for making online learning easier than I thought it would be..Version: 5.0.4

Great app - still the best videoconferencing app despite earlier security issuesI’ve used Zoom, Teams and Webex extensively since March 2020, and Zoom is by far the best videoconferencing app in my experience. While its 40-minute time limit for free accounts is a major disincentive to setting up meetings on Zoom without a paid subscription, it otherwise works great, with minimal video and audio lag. Video and audio quality and battery life are much better than on Webex, and all participants can be seen when you swipe in grid view. A 3-hour Webex meeting drains my iPad Pro 12.9 4th edition to around 40%, while I would still have around 60% battery life after a Zoom meeting of the same length. The Teams iPad app still has the pesky limitation of only seeing the videos of 3 other participants, along with yours. Teams, however, still offers unlimited meeting times for free accounts, while Webex has reduced free meetings to 50 minutes at a time. The only limitation I’ve experienced with the Zoom app is that a file shared through chat was not accessible through the iPad app when it could be accessed through the desktop app. I also wish that all of these videoconferencing apps would continue to transmit your video when you open other apps. This doesn’t happen when using the desktop versions..Version: 5.1.2

Great way to stay connected.Zoom is so easy, even my 80+ year old relatives can use it with very little to no setup support. I have been using it for school since July, and have loved how it transformed my classroom experience. I have instant access to recorded lectures and super team project success. Thank you Zoom, and thank you for taking our safety and security so seriously. I have access to password protection for my meetings, and can opt out of sharing information in the account settings. I love how Zoom transparently responded to the security concerns recently. I can appreciate that the security settings were always available to me from the first use, but I had the option to keep them off and make my first several Zoom meetings easy and not advanced for me and my participants. Look forward to Zooming some music with friends with and without iPhones..Version: 5.0.0

A whole new worldPre-pandemic, when someone said the word zoom I never would have thought it meant a video platform, but here we are August 2020 and five months into the pandemic. I use zoom all week. I have meetings, my volunteer work is done virtually now and sometimes we have virtual parties on zoom. I do miss being with my friends and family, but I’m thankful we live in a time when even when we can’t be together, we’re together. The app does have some hiccups here and there, but it’s always up and running very quickly. I appreciate all the features; breakout rooms, chat, virtual backgrounds, raising the hand feature. Video off and mute with just a click. I know a lot of older ones who use this app and was able to get a hold of it rather quickly. Thank you for creating such an awesome app. Where we can stay connected..Version: 5.1.2

I had never heard of Zoom before the COVID-19 pandemic.I had never heard of Zoom before the COVID-19 pandemic. Now I have used it to meet together with family and friends and still remain safe and help keep them safe. I love being able to travel virtually to places I never would have been able to do in reality because of my circumstances and situations in life. I love the fact that I can learn new things from a distance and yet can still interact if I want — . unlike with TV, books, pictures, letters or cards. While it isn’t quite the same as connecting in person —it sure does come in as a close 2nd under the present circumstances. — In some situations it can and has worked very well — (maybe even better at times) to be able to converse with and see ones, in real time on this virtual meeting place called Zoom❣️.Version: 5.4.3

A few problems...My school uses zoom but there are some issues that need fixing first off why do peoples cameras turn black when on another app! It’s really annoying and it doesn’t do that on the PC version so why does it do it here? Secondly camera/audio problems. A lot of times everyone in the zoom’s camera goes to black and their audio freezes to the point where i have to leave the meeting/restart my iPad and its super annoying. Even when my internet is really good and it still does that! Third of all for some reason when we were in the breakout rooms the host gets kicked from the meeting, its really annoying and happens pretty often. And sometimes when that happens we go in and the host isn’t even in the meeting! Fourth of all sometimes my screen duplicates and makes my teacher worry a hacker has gotten into the meeting! Fix these bugs and i would give it a ⭐️⭐️⭐️⭐️⭐️.Version: 5.4.6

Very good😍👍We loved. Matthew 6: 6-10. 6 But when you pray, go into your private room and, after closing the door, pray to your Father, who is in secret. Then your Father, who watches in secret, will reward you. 7 When you pray, do not say the same things over and over, as the people of the nations do, for they imagine that they will be heard for using many words. 8 Don't be like them, because your Father knows what you need, even before you ask him. 9 “Therefore, pray as follows:“ ‘Our Father, who art in heaven (who is in heaven? - JEHOVAH), hallowed be your name (Make the Name of GOD who is JEHOVAH be known). 10 Your kingdom come (for a government I came). Your will be done (may this government be in accordance with the Laws of GOD), as in heaven, as well as on earth (the government of Heaven has been clean since 1914 and it is for the government of the earth to be equal). 11 Give us today our bread for this day;.Version: 5.4.10

Business ZoomingWithout a doubt over the past 6 months ZOOM has enhanced my ability to make money & reach more people than I could in a year! It has also taught my many business partners to utilize the ZOOM video & calls to duplicate our production, profitability, & most of all delivered our company message regarding our products with a genuine & sincere care element by being able to see our enthusiasm by emphasizing our overall company objectives & goals by the process of looking into our eyes & faces to show our personalization about how much we care about their success as well! My company will ALWAYS use ZOOM every opportunity we are presented to pull our people, products, & passion together in the drive to everyone’s success!! I have learned during this COVID pandemic, that we do not have to settle for less productive, but rather increase our company’s objectives & be more proficient in doing so b/c of ZOOM!!.Version: 5.1.2

Amazing!!This is a good app. I use it and it isn’t that glitchy and the breakout rooms are great. Everyone in my family uses it and it’s very good for its quality. So I hope this app stays that way I just think this app is outstanding and it really helps during this time right now. I hope this app gets better and better but I just think it’s very good. And it’s good with passwords andSecurity. And all of this hard technology stuff is very cool that you can make this, and it’s good that it has passwords and you can make stuff you can invite people it’s so many stuff I can’t I can’t think of all of it because this app is so good, I can’t say how much I like this app. I hope it gets way more updates in might even get a new app because of how good this is. I hope it stays this way and it really helped me during this tough time so thank you..Version: 5.4.1

It’s okNow I would not say this is the best app in the world 🌎 but it is really useful specially for these Times like for the first time I could talk to my friend that’s in Dallas but there are some things I don’t really like about this app like every time I put on a background the background goes over me and you have to have an account to call someone or have a profile and to me it’s kind of frustrating but I do you like that you can share your content but I would also like it if they were games that you can play and there is also a limit which is also kind of frustrating you can only talk for 40 minutes if you want to talk for more you half to pay for which is really expensive and I’m pretty sure nobody wants to spend money on like that so those are some things that I would fix I hope someone responds but overall this is a really good app and it’s really useful.Version: 5.1.1

A Vital App, But Buggy on My iPad Air 2I have been using Zoom since the start of the COVID-19 pandemic to reach out to friends and family and to participate in meetings with as many as 100 other participants, and for the most part, it works remarkably well. And with the latest updates, the security measures like the waiting room and the lock functionalities are a practical tools for dealing with “Zoom Bombers”. I have rated it 3 stars, however, for the persistent bug that locks up the app when I co-host; within 10-15 minutes, my screen is stuck with the participants tab open, and I cannot switch views from active speak to gallery (and vice versa), I can’t scroll through scenes in gallery view, and lately, even the chat screen becomes inaccessible. This limits my moderator/cohosting abilities, as I can only admit people, boot them blindly (as I can’t see their screens), I can’t unmute myself, I can’t even leave the meeting without force-quitting, and as I said before, today I couldn’t even chat with other participants. This isn’t a settings issue, it’s the app as it runs on my iPad. The only fix is to force-quit and then log back in, which is disruptive and compromises the meetings security as I disappear for a few moments while unwelcome guests harass our bonafide participants. When I’m not cohosting, I don’t have ANY of these problems. To the developers: This is a wonderful product, but this bug is nuts..Version: 4.6.10

GOOD APPVery good for the Coronavirus moment..Version: 4.6.7

It’s corona timeForced to get this for school 😔😔 but it’s a good app.Version: 4.6.7

Vraiment une super applicationJe viens tout juste de participer à un webinaire avec Zoom et c'est super convivial et ça fonctionne super bien! Je le recommande!!.Version: 4.0.6

Game changingI can fap to my crush in real time.Version: 4.6.12

Excellent and user friendly.Simple and intuitive..Version: 4.3.2

Great appGreat app easy and professionnal! 5 stars of course.Version: 4.3.2

Super facile a utiliserJaime beaucoup Zoom, que j’utilise tres régulièrement..Version: 4.6.10

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.5.3


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