Embry-Riddle Customer Service

Embry-Riddle Positive Reviews

Good App - Keep ImprovingI got the app a while ago and it was just a disaster. Nothing would ever load, login information was shown as not valid, app would crash constantly, course info not available, etc. Nonetheless, the app has made great improvements to both performance and content ever since. While it still has some errors here and there and some things to fix, I would say the app now has more functionality than it did before. You can now load info directly from Canvas, and see other course material right on the app, events and other university activities are shown, and other items have made the app a little better. I would recommend getting the app. To the developers: please keep it up to date and trying to make it better since this is a very useful tool for the school..MejiiiammVersion: 3.1.98

Extremely helpful having everything in one placeHaving the Embry-Riddle app makes the college experience much much easier with having everything you need, and all of your info in one place..KeenanBrVersion: 2021.05.1700

Honest review of the Quarter SystemThe quarter system is great for getting your degree in a short period of time, and for cranking out as many graduates as you can from an Institution POV. However, be aware that if you are working a full time job, the amount of time required with the quarter system is a little overwhelming. It will leave little time for a personal life and self care like working out. Be even further aware that if you are taking online only, you’ll be spending even more time troubleshooting things that you are having a problem with. Ask for help? Forget about it. By the time you get an answer you’ll be far behind and next week’s due outs will be here. Enjoy and good luck..SeattleSoldierVersion: 2021.03.1560

BetterThe layout is way more useful now than it was before. The calendar could use some prettying up in terms of the controls and search. Maybe some thumbnails for events would help a lot too. Additionally, if the most prominent social feed could be featured on the front page that would be attractive as well, maybe even in place of the “news” section/widget. But keep on improving, this is better :).LauniiVersion: 3.1.98

Good app, wish the map had satelliteNo issues, I just wish the map had satellite/a search function that would just show you where the building is, and I wish the schedule would tell you what room you had to be in by the day. Other than that very useful.CyberSlav42Version: 2022.08.0800

Great School, and even better app!I just received my masters from this institution and must say that it was worth every bit of effort I put forth. I’m glad that they redesigned their online app, as it is very smooth and simple to navigate..Marcus KinerVersion: 2020.06.0110

Good appHelps me figure out when my classes are and shows me what’s going on at my school. 10/10 would recommend..AndrewMontVersion: 2022.09.1900

Amazing App, Amazing SchoolThis app is incredibly well done, with easy navigation and access to everything an ERAU student needs. Great school too!.Av8trixSavVersion: 2021.03.1500

Very functionalThe app is very easy to navigate through and has all the info that you need right at your finger tips..Josue VVersion: 2020.06.0110

Update is great and loading times are much betterGood looks, good loading times, convenient.RajuRamlallVersion: 2020.06.0110

Great layout. Easy to navigate!I found the website, smoothe, clean and easy to navigate around. I’m nad no servious problems up to this point. Thanks.If i Was JamesVersion: 4.2.48

Couldn’t be more excitedIt has to be the best place I have ever worked!!.Bosley ChopsVersion: 2023.08.2800

Great SchoolThis app makes it easier to access my school documents..RoselynB1Version: 2022.03.0701

Embry-RiddleGreat School to attend, online and apps are very easy to use and understand. 100% recommend to anyone.DuekguVersion: 2021.11.2300

Helps me stay organizedA must-have for all students._hi_im_someone_Version: 2020.06.0110

Future collegeCan’t wait.Senor_Michael08Version: 2023.04.2400

AwesomeThis app helps make the college experience much more enjoyable.Capt arroyVersion: 2021.03.1500

Top notchYou’ll work for your degree but it will be worth it..RkmclellanVersion: 2021.04.1300

Best School experience ever!Sign up today!.Eliza.CLVersion: 2022.05.3000

Great info!Keeps me up to date with all my classes!.JT PhillyVersion: 2022.09.1900

Love It HereLiterally the best school I attended! In the military, perfect for your schedule. Love Aviation? Good it’s an aeronautical university!.TmreevesVersion: 2022.12.1200

Great supplement to ERNIEThis app is really useful for when I am not near my computer.JCorp3Version: 2020.06.0110

Very UsefulOn the go app , love it!.BabybokmersssVersion: 2021.04.1310

WorldwideGreat online learning tools.IkmaruzaVersion: 2021.04.1310

Great appI like how it's laid out.TreeningaVersion: 3.1.98

GimmeHi you should put ernie on here cuz like the bois need it ✌️💛💙.I-like-toesVersion: 4.2.48

Fix The App IconThe white borderline gets partially cut out resulting in an unintentional poor logo..TIMEWRECKVersion: 2020.06.0110

Omar ZambranoGreat app!.OmarZambranoVersion: 2021.05.1700

ERAUSchool App is great!.GrandDad-3Version: 2020.06.0110

Embry riddleEmbry riddle.EpikliamVersion: 2023.08.2800

It works REALLY well!I LOVE this app! At first, my course information wasn't populating into the app, but now it is. Everything I could possibly look to find is here. It's like my own little personal campus advisor and it's tailored to me and what I need. Thanks, ERAU!.Barbara @ ERAUVersion: 1.3.32

Login?There is no login button. The new home format is much better than before, but when it freezes and won't do anything, don't logout and think you can log back in to reset it. Deleting and reinstalling doesn't help either. It's nice to see what courses you are taking on a handy portable format and see (stalk) the people in your classes. Just give me a login!!! Please!.MeTellingYouToDownloadVersion: 1.4.45

FinallyThis is just what I needed. A lot easier to use than blackboard. Every Riddle student should get this..Greekamerican princessVersion: 1.3.32

SweeeeeeetSurprisingly better than I thought it would be. I like it a lot..Blaisegg95Version: 1.4.96

Overall decentThere are a lot of little things that just don't sync with canvas real well, and leaves much more to desire..Robyc01Version: 3.1.26

Old Fashion Design!Hey, I've been using the app since I just arrived at ERAU. And to en honest, it's a really handy app except it's need to be resigned for new iPhones..AradradfarVersion: 1.5.95

Undo the last update...The App was awesome until this recent update now it crashes all the time..TonydhrtVersion: 1.3.64

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Embry-Riddle Negative Reviews

Struggles to PerformI want this app to be a good way for me to regularly check on my classes however it seems like the app is bogged down somewhere. It’s slow, and does not show everything. Recommendation for the developer is to see where the app is being slowed down and try to reduce that. Also I recommend checking out the grades feature. It should show all submissions whether they have been graded or not..MKVillafaniaVersion: 4.2.48

Wishing it worked betterWhen I open the discussions tab it behaves as though I have not responded to the discussion question (even though I have) and therefore cannot see any replies. That’s pretty much the bread and butter of what I was hoping to use this app for, so I hope this issue will eventually be resolved..CaptainKateVersion: 4.2.48

Needs better improvementThe app doesn’t allow you to access modules. Why is that? I have videos to watch but since they aren’t graded I can’t access them. What is the point of having an app if it didn’t include everything in it? All you can access is assignments and grades. Not very helpful..App is not very goodVersion: 4.2.48

Limited performanceThe application can be much better if management assess the short comings. For a respected university the lack of features and flexibility is depressing..19warrior12Version: 4.2.48

Garbage AppI’m logged in and it won’t access any of my classes. Tried on two different iPads and iPhone and nothing works. Please fix!.IrmoviperVersion: 3.1.98

PointlessIt's honestly more useful to just download the canvas app. This app is slow and almost never fully loads anything..B4RevVersion: 3.1.80

Can’t Add courses to calendarGood app, I just cannot add courses to my apple calendar no matter what I try..MacheeeewVersion: 4.2.48

A useless appF+.The name student was takenVersion: 4.2.48

FailOne would expect a higher quality app from a $40k university. It would be nice if it actually worked. I tried looking up the information for some of my teachers but that would not work. It's frustrating! I ended up doing it though Ernie under people search instead as this app is simply worthless for such endeavors. Please fix! The Theory of the app is great, but as an engineering major I have learned that what counts is getting practical side to work and not just have a good theory..Jo_Mu_GoVersion: 1.3.73

Won't go passed the selecting campus screenFor such a tech orientated school, the app stinks. Half the time before this update it would give me classes I took freshman year and would not display my current year. Refresh and boom everything is gone. Now with the update, it gets stuck at the select a campus screen. I gave up at the 10min mark as I thought I would give it a chance. Step it up riddle.Dude1680Version: 2.0.12

Loss of functionality with this versionThe orientation section was added and has full functionality including login and courses. Unfortunately, the specific campuses no longer have login and courses. All "campuses" should have the ability to login and see courses..LABumyVersion: 1.4.20

App crashThe app worked great until the latest update. Now it crashes when you select your courses. I contacted IT their response is to uninstall and reinstall. Still does not work. Sticking to using a computer.Yatsk7b9Version: 1.3.64

What happenedNot sure when this app got upgraded maybe about a year ago, but it used to be really simple to use. Just listed the worldwide programs and what was required of a degree but now you have to login and do all kinds stuff. Not very friendly.KilaueaVersion: 3.0.32

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