Fraⅹ Customer Service

Fraⅹ Positive Reviews

Inspirational Beauty and Unparalleled ControlThis is not only the best fractal app I’ve ever seen, it’s the best all-around visual arts app I’ve ever used. It may very well be the best app in the App Store. Although it does indeed get rave reviews and is highly respected industry-wide, I still don’t think it gets the recognition it deserves. I may sound like an a company spokesman - and if I were famous, I would be! - but I’m just a devoted fan. The program this team created to allow us to fly through the complexities of the Mandelbrot set in real time - all the while enabling us to create eye-popping artwork using simple gestures and an interface that disappears rather than distracts - is truly miraculous. I cannot understand how anyone could rate this less than 5 stars. I’d give it more if I could, and I bet you will too if you spend a little time learning how it works, followed by endless hours of exploring the creativity and beauty it allows you to express. The new release just adds to the awesome with new fractals, features, and hidden gems....ThenextbestmusicloverVersion: 2.0

Amazing, gorgeous visualsI’m not the type that usually writes reviews, but I have to say that this app is beyond compare. I stumbled on it while looking for a music visualization app to cast to my TV (which I only found complete garbage). The quality of the textures is a true test and looks amazing on a Retina display. This app isn’t technically a “game” but so far I’ve spent many hours just playing with the gorgeous fractals. There’s a free version of the app as well but as soon as I saw the stunning fractals, I paid for the the pro version. Seriously this is probably one of the best apps I’ve ever seen. Now I’m going to dig into the math behind the beautiful visuals of these fractals. Just buy this app. PS. With the pro version you can record videos, I have been converting them to “Live Photos” and using them as wallpapers..KaicimoVersion: 1.4.13

Fulfilling Nerdy DreamsThis app is an incredible technical accomplishment that stands even today, years after its release. Back when it came out even the best fractal explorers required you to wait for each image to render, and real-time exploration wasn’t even a hope. It’s a work of mathematical and coding wizardry to have let us do this. But SubBlue was always pushing the edge in that realm! Today this app lets me easily explain to people what fractals are and to let them appreciate them in dazzling beauty as well as their mathematical cool..Masha SoodakVersion: 2.0

Saved my Graphics Business!My old program is no longer compatible with Windows. I’m in progress to transition to Apple, starting with the phone (T-Mobile and Verizon make it easy). Frax was highly recommended, so I figured I’d try it out. I wish I could have made this switch sooner, I’m completely blown away with the capabilities in this program! Now the only limit is my old eyes… Can I transfer my Pro account to the iPad I’ll be getting?.HippieClecticHopeVersion: 2.0

Phenomenal appEverything i was looking for a fractal app to be like, and much much more. So entertaining to look at, pass time and make beautiful unique creations. Highly recommend it to anyone. Amazing. I do wish however I could have a rainbow setting on color where it switches colors all over without me needing to press anything (I realize i can make the colors swirl, but its basically the same certain colors until i change the scheme with the color wheel thing).Waswas1Version: 1.4.3

UPDATE!I was very upset after the update because the save rez was lower than pro. But the developer wrote me and told me how to save as a larger rez. I still wish I could set my own default and my own default rendering as I am on a iPad Pro 2020 version. But this will work. I am including the instructions for those who may be as confused as I was. "pressing and holding down on the ’Save Image’ button on the ’Share’ panel. This should give you a menu of size options, including “Custom” (if you’ve upgraded to Pro) which allows up to 8192x8192." .... It did!.Turtle.meVersion: 2.0

Frax: An Extension of Abstract ExpressionWritten by 2D/3D Animator & Director Connor Dunham Director of the PROJECT VANILLA Trilogy Frax is a necessary visual abstract tool to create and express mathematical fractal animations, but it’s much more than that. Frax is in a unique place on the App Store. Just like Mextures, Frax is an extension of the ability to create art, albeit: purposely unrealistic, mythical worlds. Frax is different, the app empowers in ease of use, empowering in ability to transfix, and the ability to express a wide-variety of thought through being able to fully customize color, shape, form, mood, saturation, details, spectrum, texture & contours. I use Frax everyday. To both make how and what I feel, and to use the app to design and create worlds for the 2nd film in my planned trilogy of 2D Fractal Animation, titled PROJECT VANILLA. Frax is essentially, an extension of abstract color expression, available on the App Store..SummerFalls1986Version: 1.4.8

Update - I love this app!I’m starting to figure out how to get the images I want, but I don’t stop there. I’ve been importing the images into Procreate, combing them and/or using them as background for other images. For those of us who want complex images without having to learn the math, this is it..ChayaVersion: 2.0

Highly recommended!This app sets itself apart by the attention to detail from the developers. Even without the Pro upgrade, you would never run out of different looks and art to create. But the pro adds a lot of extra features so that you can create some very unique looking designs.NfranklinVersion: 1.4.3

Amazing appFeature request: Allow the user to choose to disable phone screen dimming and just be always on.Squash Those BugsVersion: 2.0.6

Amazing app but poor video qualityAmazing app! I would spend hours playing around and creating a lot of rad art with Frax! I really like the capability to record videos but the issue I have is that it’s very poor quality when playing the videos back. I hope this gets resolved!.NTthepVersion: 2.0

Amazingly Beautiful!I see the developers still haven’t added a GIF option. I emailed them over a year ago about adding a GIF option in the video section, I guess my email fell on deaf ears. What a shame because that would take this app to another level. Dropping my rating down to 3 stars..ArtemisXNFTVersion: 2.0.5

Move this App to the Education Category To give it to credit it deserves.Great education tool. Have you ever taken a substance and looked at it under a microscope? Is somebody looking at us under a microscope? Well that’s The concept of this app!.ASTRALzzzzVersion: 1.4.14

Dynamic Island blocks top menu - FIXED!New iPhones with dynamic island had made it impossible to access the top menu. Now fixed in today’s update!! Thank you!.Sam goodyVersion: 2.0.2

A masterpieceNot many apps stay installed on my phone. But this one is a must. Not only is it great for creating some cool art, but also my go to stress reliever. I can get lost in it for hours. Highly recommend..EarwaxkingVersion: 1.4.14

Great App. Hoping for iPhone X full screen support.I’ve been playing with fractal-generator/visualizer apps on multiple platforms for literally decades. This is the best ever. Still, though, Hoping for iPhone X full screen support..NervidVersion: 1.4.3

Beautiful!I absolutely love this app. I run Frax Flow almost continuously on 2 separate iPads while listening to music and also project onto my “Fractal Wall” through a Miroir Projector. A must for Psychedelic Enthusiasts. You’ll be pleased!.LavenderMeadowsVersion: 2.0

Actually the best App ever created, PRO WELL WORTH ITSeriously, amazing app. There”s also large number of users who upload crazy presets they created. GET THIS APP NOW. Frax team, thank you! Mandelbrot lives forever!.Jeff.JmaVersion: 2.0

Was perfect now they want money to experience any coolness in this appWas fun while it lasted rip F4AX used to love staring into the mandlebot but no your not getting my money to fuel your greed. You don’t give something away for free than take it back that’s just bad business. Unless you sell drugs..Noumena_NozVersion: 2.0

RecordCan you still record?.AvlissatoriVersion: 2.0.6

Love itOne of the best apps I’ve ever downloaded. The only problem is It keeps showing that I can get frax he on my iPad but it’s says it’s not available in my region..AZRAELAVERYAZRAELVersion: 2.0

Great app with a major UI flawI can not click the save button on iPhone X to share or save a Frax. The menu button and save menu button are directly over each other. Other than that I love everything about the app.EmmalynnwwhoVersion: 1.4.7

My favorite ios app EVERThis got me into so many new genres of art AND math/science while comforting me through chronic illness. A huge thank you to the devs /creator of frax!.Arsenic-LullabiesVersion: 2.0

I like itIt’s so strange, yet so beautiful. It makes me appreciate math in a different way. I like it when math is represented via art..MandaP@ndaVersion: 2.0.6

CoolAmazing, I have a request though, to add more stuff like burning ship and mandelbar fractals and higher than 3 power.GotbaggzVersion: 2.0

I So LOVE this AppBeing able to explore and design what I want to see is SO incredible! Thank you!.SProwettVersion: 2.0

Favorite AppI love this app!! I’ve made amazing posters and album art for my music. When I needed help, they responded with a solution and detailed help..Digital BLOOMVersion: 2.0

Amazing!!I almost never write reviews but this app!!!! So many possibilities with visual creation. I use it to make IG videos with my sound art..Kretch FVersion: 1.4.14

I bought an iPad just because of this appNo ragrets.PelsmithVersion: 2.0

It’s really goodThis game is so cool it’s just so fun and just lets my stress and anxiety go down I love it💖.GamerfirlyVersion: 2.0

Video recording keeps crashing appEvery time I press record video the app crashes.OlyaschechterVersion: 2.0.6

Fantastic!Brilliant, stunning, breathtaking! The only app in Apple store worthy of having. Gentlemen, thanks for the beautiful gift to the world!.9042671Version: 1.4.7

My favorite fractal thingyBest overall fractal thingy of all time. Congratulations!!.FiggenhofferVersion: 2.0.5

It needs more fractalsThe update is more fractals. Add new fractals like the Burning Ship fractal, the Celtic fractal I mean come on! Why only the Mandelbrot and Julius sets! I want more fractals NOW.QianarVersion: 2.0

WE LOVE FRAX🤝🤝Thus app helped me have an out of body spirtual awakening pls this is so good i got a tour of the earth from the man and WE HAVE TO SAVE THE EARTH!! 🌷🌷.Soph afVersion: 2.0

Awesomeness!!!One of my favorite apps! Highly recommended.RelRRVersion: 1.4.10

Mathematical ArtMesmerizingly beautiful. You owe it to yourself to give it a whirl.._beej_Version: 1.4.9

Great app!Lots to do and create, but can’t save videos... :( please fix!.Qtip70Version: 1.4.4

Very entertainingI really enjoyed this app. Super trippy. I love it!.Megan17889Version: 2.0

IncredibleAt the edge of it all.ReplicatVersion: 1.4.3

ExcellentGreat art app, recommended.NA from central valley caVersion: 1.4.5

FraxIve had this app for years(free version)& never have i had a single problem! awesome app everyone! 😏.Mkac23Version: 1.4.11

Good butI cant infinitely zoom :(.Oblivion978Version: 2.0.6

IncomparableAll the other apps can’t hold a candle to frax—that’s a fact.Sandy seashoreVersion: 1.4.10

Fantastic app, creating awesome resultsEasy to use and with a lot of parameters to play with in its pro version. Awesome and varied results. The possibility to move and zoom dynamically on a fractale is incredible..FlorentAubagneVersion: 2.0.6

What a fantastic appThis app is impressive and super easy, for us that grew in the days of the beginnings of computers this level of achievement is beyond belief. For fractals lovers, this is a most!.RTGLVersion: 2.0

DopeIt’s insane and fascinating and dope and really worth it!!.Reim660Version: 2.0

Incredible!I've only started experimenting with this new version and have already used it as part of a new digital art piece. You've made in even more incredible than Frax HD already was - a feat that should have been impossible... but you accomplished it. Five Stars truly aren't enough but it's the most I'm able to give here. Many, many thanks..Billy the HunVersion: 2.0

AwesomeI’ve been building fractals from first principles for years with Ultrafractal. Frax is simply more engrossing ! However it is an energy demon and fortunately I have an iPhone Xs with 256 gig of storage..ObosobrioVersion: 2.0

One of my Favourites!I could watch for hours..Preston241Version: 1.4.14

Awesome!!One of my favourite apps. You can create some really cool stuff in high res. Good customer support, too!.Ib-man22Version: 1.4.2

Battery killer!This program is very cool and better then the others but it seriously kills my battery fast but I guess because it requires an absurd amount of power to run it..AkallzVersion: 1.4.2

Top NotchThe ability to export in super high resolution is amazing. Worth buying all the upgrades, you can make some amazing stuff from this thing..UnklefunkmasterVersion: 1.4.1

FraxThis app is amazing!! Beautiful, fun and creative!!.MonaAlminaVersion: 1.4.1

Awesome freakin app and developersGot frax and loved it so much I bought pro. At first didn't work and was kinda sad so I emailed frax and they got it working for me within the day. Super happy and amazing app if you want to learn somthing new and make beautiful mesmerizing art..Liberate-Version: 1.4.1

Outstanding Fractal ViewerVery impressed with this app. I almost immediately upgraded to Pro so I could start fine tuning my discoveries. Highly recommended!.Novelty EngineVersion: 1.3.1

AwesomePure awesomeness. You can zoom into fractals like you always wanted to, seeing the same shapes get bigger and the small ones becoming them. The colors and textures really pop and any given screen shot will be good enough to be your wallpaper. I highly recommend this app, as well as the pro upgrade..Scorpion008Version: 1.1.1

FraxAMAZING !!! I just upgraded to Pro and even though it is a bit pricey I don't regret spending the $ 4.99 for one minute !!!! The possibilities are LIMITLESS !!! How can I best describe this app ( especially the Pro version ) , EXQUISITE , REMARKABLE , MIND BLOWING , SURREAL !!! I have NEVER experienced an app like this one !!! It's almost like entering a dream like state where all things are both possible and beautiful !!! As well I cannot say enough good things about the app support !! They got back to me promptly and helped me when I wanted to upgrade but they didn't push it on me !!! THANK YOU !! I would STRONGLY recommend going to the upgrade if you can afford it , it will BLOW your mind !!! I WOULD GIVE IT TEN STARS IF I COULD !!! Would LOVE TO SEE MORE APPS FROM THESE GUYS !!!!.CherryBlossomGreenTeaTwoVersion: 1.0.8

Outstanding in every way. Beautiful and intuitiveIf you have even the most remote interest in fractals, chaos theory, art, and how are universe is composed you will covet this app. This team has a ton of experience and I remember using their software over a decade ago. They've created not just the best fractal designer, but possibly one of the best designed apps on the App Store. Award worthy..MalfunktVersion: 1.0.7

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Fraⅹ Negative Reviews

Let's start by saying this WAS an amazing app...But I've already paid full price for the pro version of both ipad and the iphone apps... And I feel pretty cheated right about now with the release of a single app. Hell, I've only had them both about a month now... Not very happy about this at all. ##UPDATE## After having the chance to fully look into the new version, on my ipad pro, I can honestly say that I'm furious. You've reduced the maximum resolution by HALF, and I can't for the life of me see how you thought a bunch of amorphous blobs of color were going to replace crisp, clear, well-defined fractals without anyone noticing. It's painfully obvious that the quality is squarely half of that in the version you're replacing. At this point, I wish I had not checked the app out this morning, because I felt far less taken advantage of before when there was only the fact that I paid twice for what was now going to be one product. Now, I'm seeing that not only did I get ripped off, but taken for a ride as well, with you not only delivering less in quantity but also tremendously less in quality. This was a poorly considered decision on your part and one that in the end benefits only you, to the detriment of your once happy customers, who are now just highly offended at best. A refund and heartfelt apology are most definitely in order, and would be at the very least, a promising start towards correcting this blunder. 🤦🏻‍♀️🤷🏻‍♀️😒.MisskristanroseVersion: 2.0

I have to purchase again?Updated the app and was expected to pay another $4.99 after paying $9.99 for it initially when I downloaded it. Now it shows no record of my previous purchase. Disappointing. This app can now go in the trash as far as I’m concerned..KKatQ68Version: 2.0

Great app but needs optimization!Love this app, $5 for the pro version is fair. I’ve had issues with my iphone 12 pro max displaying a temperature warning screen twice now, both after about 15 minutes of use in app. Bummer considering how fun this app is.AwstinrVersion: 2.0

Great Idea & Design, Terrible Reliability, Constant CrashesThis used to be a fairly decent app which created some really interesting fractals but over time its reliability has been in constant decline. This version is terrible and simply crashes on any kind of save operation..IMRAN.TVVersion: 1.4.4

Great app, but photo integration doesn’t workVery cool app, but photo integration doesn’t work, which was the entire reason I bought it. I want to create custom visualizations for my music and it’s not working how I’d hoped. Please fix..VZ is not worth itVersion: 2.0

Not worth it at allNo where did this say it wouldn’t be full screen on my iPad Pro unless I knew there was another version. What a rip off.....StorageGuy42Version: 1.4.10

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