OpenVPN Connect – OpenVPN App Customer ServiceOpenVPN Technologies

OpenVPN Connect – OpenVPN App Customer Service

  1. OpenVPN Connect – OpenVPN App Customer Service
  2. OpenVPN Connect – OpenVPN App App Comments & Reviews (2024)
  3. OpenVPN Connect – OpenVPN App iPhone Images
  4. OpenVPN Connect – OpenVPN App iPad Images

WHAT IS OPENVPN CONNECT?

The OpenVPN Connect app does NOT independently provide a VPN service. It is a client application that establishes and transports data over an encrypted secure tunnel via the internet, using the OpenVPN protocol, to a VPN server.


WHICH VPN SERVICES CAN BE USED WITH OPENVPN CONNECT?

OpenVPN Connect is the only VPN client created, developed, and maintained by OpenVPN Inc. Our customers use it with our business solutions, listed below, for secure remote access, enforcing zero trust network access (ZTNA), protecting access to SaaS apps, securing IoT communications, and in many other scenarios.


- CloudConnexa™: This cloud-delivered service integrates virtual networking with essential secure access service edge (SASE) capabilities such as firewall-as-a-service (FWaaS), intrusion detection and prevention system (IDS/IPS), DNS-based content filtering, and zero-trust network access (ZTNA). Using CloudConnexa™, businesses can quickly deploy and manage a secure overlay network that connects all of their applications, private networks, workforce, and IoT/IIoT devices without owning and operating a multitude of complex, hard-to-scale security and data networking gear. CloudConnexa™ can be accessed from more than 30 worldwide locations and uses patent-pending technologies to create a full-mesh network topology for improved performance and routing to private applications—hosted on multiple connected networks—simply by using the application name (for example, app.mycompany.com).

- OpenVPN Access Server: This self-hosted VPN solution for remote access and site-to-site networking provides granular access control and supports SAML, RADIUS, LDAP, and PAM for user authentication. It can be deployed as a cluster to provide active/active redundancy and for operating at high scale.

OpenVPN Connect can also be used to connect to any server or service compatible with OpenVPN protocol or running the open source Community edition.


HOW TO USE OPENVPN CONNECT?

OpenVPN Connect receives configuration information for the VPN server using a “connection profile” file. It can be imported into the app using a file with a .ovpn file extension or a website URL. The file or website URL and user credentials are provided by the VPN service administrator.

OpenVPN Connect – OpenVPN App App Comments & Reviews

OpenVPN Connect – OpenVPN App Positive Reviews

Works great but be careful with updateI have been using this app to VPN into my ASUS router for about 8 months with no issues until today’s update of the app and the new profile changes. I could no longer connect using the profile I had been using and had to re-import the .ovpn file to overwrite the profile on my phone before I could connect again, a few of the options like save password no longer seem to be available on the profile page. Update: Thanks to the developer for answering, the arrow to the right of the profile before you connect does allow you to save the password if you want It would be great if they added optional Touch ID/Face ID authentication for getting into the app..Version: 3.0.2

Do NOT UpdateThis was a generally stable and reliable app that would invariably and predictably time-out after 24 hrs. A simple reconnect is all it would take to reconnect for another 24 hrs. After the recent update, however, I am disconnected from my VPN multiple times per day and the connection (when it works) has resulted in a profound decrease in network speed. As an attorney, I rely on a VPN for nearly everything I do - which means that this failed update had seriously compromised my ability to do my job. I cannot understand and refuse to accept any excuse for why this update does not work. Heads should roll - that is how serious this is for those of us who have built our jobs around the ability to communicate through a VPN. I am now forced to abandon my VPN provider so that I can download a client that does not require openvpn. An inexcusable failure that no amount of blaming apple will excuse. UPDATE: After seeing multiple updates have been issued since my review, I decided to update and give openvpn another try. I am VERY pleased to report that the previously described problems above appear to be resolved, although time will tell. At this point I am quite pleased with the quick work that was done to make this app usable once again and recommend updating this app to the current version..Version: 1.2.8

Desperately Needs Files App IntegrationYou can only import config files by opening up an attachment in the Apple Mail app or using iTunes Sync. I don’t use Apple’s Mail app and who uses iTunes Sync in 2020? Please add support for importing FILES from the FILES app. Edit: OpenVPN has pointed out that you can copy config files from the Files app using the share button, but the Import Profile section of the app doesn’t mention this as an option. It would be great if it did, but even better would be an option to import from Files in the OpenVPN app itself. Also, I get an error when trying to import config files with separate key files which unfortunately prevents me from connecting to some of my clients’ offices. Still, happy to see I don’t need to use Apple Mail or iTunes Sync to import standalone config files..Version: 3.1.2

The best, but be waryWhen OpenVPN upgraded to version 3.0.0, it simply did not work on either iOS 11.4.1 nor 12. I tested several strategies for attempting to load profiles, including several clean installs. Version 3.0.2 now works cleanly with iOS 12.1. However, given the apparently rash rollout of 3, users should be cautious about future updates. Without the ability to roll back a version, apple leaves one exposed. That said, the new version is now working with much needed changes to the UI and ways to load a profile. There is a simple graph for data rates, helping to confirm the handy IP address indicators. All in all, looking good, and so far holding a stable connection. This user thanks the devs of OpenVPN for this global service. But likewise hopes that update rollouts to mobile devices will be more circumspect in the future..Version: 3.0.2

V3.0.2 is stable and performs well, again!Edit: v3.0.2 is reconnecting without issues and overall seems to be light years ahead of 3.0.1. Im please to give this app a better rating again. Edit: v3.0.1 has a few bugs, but is worlds better than the versions reviewed below. I’ve increased my rating for the app accordingly and look forward to rewarding the developers with more starts as they squish more bugs. Edit: v1.2.8 fails to reconnect upon wake up. Similar issue to that experienced in v1.2.5. Taking away 2 stars cause it’s no longer reliable. Edit: v1.2.7 is moderately stable. The connection times out more frequently than it did in v1.1.1 (possibly to be more battery conscious—I wish this was user selectable) I am giving back a few stars and hope to give full 5 stars with future updates. v1.2.5 is not stable. Disconnects and does not reconnect automatically. Disconnects when in background, disconnects when device goes to sleep. Version 1.1.1 did not have any of these issues. v1.1.1 was my most valuable app on my device and a solid 4 stars! Fix v1.2.5 and I’ll give you back the starts..Version: 3.0.2

FreeopenvpnExcellent app and company. The free service is a money saver by reducing the usage when having a metered connection. This is probably one of the fastest VPN apps I’ve ever used. I not only am a daily user, but I tell all of my users and friends and customers about the app and ways to support the folks keeping the app free and the VPN service free of charge. Easy to find on the website and easy to download the app and the configuration files are in the same place . All I can say, is this is the best VPN on the web. Although speed may vary. Still by far the best VPN service any where on the World Wide Web. It receives and deserves 5 and a half stars for excellence. ⭐️⭐️⭐️⭐️⭐️ 🌟.Version: 3.3.2

Super Excellent Product!!!I think some of you might be confused! I believe we were asked to rate the app and not the service. If you're having connect, and disconnect issues, that would most likely be your Internet Host or VPN Service and not the the OpenVPN Connect app itself. I have used the OpenVPN Connect app with a variety of VPN hosts for three to four years now, and I can assure you it has worked superbly. I currently use TorGuard with OpenVPN Connect and it seems to be a match made in heaven!!! so basically from my own experience, I have found OpenVPN Connect not only to be Rock Solid, and Secure, but Extremely Reliable!!! I mean what more could one ask for!!! Great product!!!.Version: 1.1.1

Great App, But Blocked On Restrictive NetworksThis VPN client is very good and I like it a lot. Ever since I set up an OpenVPN host on my home server, I've been able to successfully connect to my home network from my phone in any location for free! However, some places like my current school use advanced filtering to detect and block the connection. This is a real issue for me because i rely on connecting to my network for work. An implementation of obfsproxy or stunnel for obfuscation of the vpn tunnel would be very good for both me and some of us that are in a country with restrictive internet. Please consider adding those protocols. It would make an already great app even better!.Version: 1.1.1

IOS 14.0.1 issueI am still having the issue where the vpn works great while I use my devices. As soon as they lock and the vpn disconnects and will not reconnect after unlock. Only when I go into the app and manually disconnect the vpn and reconnect do I get internet again. Overall a great app just hope to see a resolution to this soon. Update: I did update to iOS 14.1 in hopes that this was resolved. However this did not 100% solve my problems. Only when I went into my iPhone’s setting and reset my network settings did the app start working perfectly again..Version: 3.2.2

Update to Earlier 1 Star ReviewUPDATE (3 stars): When I wrote the original review of a prior version, I used OpenVPN to access ProtonVPN. ProtonVPN now has their own app, so I deleted OpenVPN before their 3.1.1 update was available. I gave this version 3 stars because their past updates have corrected problems and I assume that this update is also successful, but I cannot test it myself. ORIGINAL REVIEW (1 star): This app won't connect quickly when going from cellular to wifi, if it connects at all, since I updated iPhone 6 to iOS 12.3. Therefore there is zero protection while using unsecured wifi for at least a minute or two while I manually force OpenVPN to work the way it should. Ongoing long term issues: -Drains battery more than any other app with similar use time. -OpenVPN turns off when the iPhone or iPad sleep in locked mode, and sometimes it can’t restart successfully unless I first disconnect the VPN and then start it again. -OpenVPN needs to have an easier way to report bugs. It is not user-friendly to make users open an account with OpenVPN to report a bug. I have two accounts now with OpenVPN and I should not need any..Version: 3.1.1

V 3.4 issuesI updated to v3.4 and can no longer make a connection. I get an option error, unsupported option. I have made no changes to my connection profile. I only installed the 3.4 update from 3.3.4. It seems I am not alone in having this problem. Please fix asap. After contacting support about this issue, they provided a suggested fix to the profile and now the problem is solved. I have updated my rating to 5 stars because of the excellent support and as this has always been an excellent app for my purposes..Version: 3.4.0

Version 3.3.2 still has connection failuresAfter I turned the screen off and back on again, I found that the vpn connection was lost. In the system settings, I see that the vpn is not connected, but the openvpn software shows that it is connected, but the statistics are 0, and the private IP address has not been successfully obtained. Failed to access private LAN via vpn. Please leave an email address if you can and I can send a screenshot of the problem to your email..Version: 3.3.2

Great VPN AppBought a new router and created a new OVPN file and can’t get the app to open it. Seen a number of work arounds but none have worked. Tried to transfer using the Apple program on the laptop. Emailed it to myself and was able to save it in folder. The open vpn app no longer shows up in the favorites or suggested list for transfers on my phone. Going to have to get my Daughter to look at it or stop at the I-Thingy Store. Use openvpn when on public WiFi and when the Wife complains something at home isn’t working when I’m not home since it will connect me to home network..Version: 3.3.2

Does exactly what its supposed to do.I am connecting to my DD-WRT home router running OpenVPN server with this app and it works flawlessly. I just installed my client certificate, entered my client password, and Openvpn connects to my home perfectly. No issues so far. I will report back if i find myself in need of new features or the latest and greates in security (which this app may or may not already have). All in all its works great on the iPhone and integrates very well with iOS. Thanks developers!.Version: 3.3.3

Indispensable! Was broken, now fixedI received the beta test version from the developer, and it fixed the problem below. Thank you! I depend upon OpenVPN to get me into my network when I’m out of the office. However as of iOS 16.5, OpenVPN will not connect. There is a workaround, but it requires you to store your password with the connection. Please fix this! I don’t want to have to transition everything over to Wireguard….Version: 3.3.3

Poor performance only on mobileI have 2 OpenVPN servers I frequently connect to which use AES-256GCM/SHA512. Using Viscosity on Mac, I can get speeds on a 75/15 mbps LAN connection of around 45/17 mbps over VPN. On your iOS client, I can only get around 15/8 mbps. Sometimes a little bit more, but rare. The servers are definitely optimized and there are no bottlenecks on the server side. It seems this app could be better optimized for newer iPhones and I’m currently running iOS 13 GM. Would love to see performance near Viscosity on Mac. Tried with multiple OpenVPN servers I have access too. Hopefully some updates will be rolling out before Viscosity ports their Mac app to iOS..Version: 3.0.3

👍🏼3.0.2 Good work 👍🏼 1.2.6 When going to sleep and coming back it will connect but no flow from the internet The problem when the Seamless tunnel (iOS8+) is ON Please fix this ————————————— After updating to the latest version 1.2.5 it so buggy, cant edit names , disconnects from wifi to cellular always , if adding new scripts it will not work! 😳 It will block FaceTime from calling or receiving a call audio or video 😳 Please fix this It drains the battery like a hell , 24% ,first in the list in 24 hour NEEDS AN UPDATE... Needs an iPhone X screen size support. --- Finally an update after 2 years, with an optimization for iPhone 6 or 6 plus screen size Pause Solution 👇🏼 -To Solve the pause issue in iOS8 when switching between WiFi and Cellular : You have to choose both option Seamless tunnel (iOS8+) And Layer 2 Reachability And it will work fine.Version: 3.0.2

OpenVPN is worth downloadingThis app really works! I use it on my iPhone 5s running iOS 8 for VPN connection. I have used a handful of Von apps but this is the only one that connects and remains connected while surfing online. Good for when on Facebook and Twitter. Also works great with Safari web browser. OpenVPN is an easy to use and quite stable free app. Almost always connects on first attempt. This is app is worth downloading. You will find yourself using it on a regular basis..Version: 1.2.9

Please add home screen force touch support!This app is great, works as you would expect. I would only ask that you add the ability to use force touch on the app icon on the home screen to start a VPN connection, instead of having to open the app, wait for it to load, and then toggling your VPN connection on. Maybe put the 1-2 most recently used connections in the force touch list? Would make it much faster to use!.Version: 3.0.2

Fabulous!If you’re using an OpenVPN server (router, desktop or otherwise). This is a fabulous client and it’s free. I don’t see anything to complain about other than Apple should incorporate this into their iOS natively and provide support for Level 2 routing. Can’t thank the devs enough for this brilliant free solution. Apple WAKE UP and stop being a follower all the time and copying what’s gaining popularity like a leech, sometime be an innovator and lead!.Version: 3.3.2

Absolutely essential! New version A+++Love this app, been using it for years. As the only iOS app with actual end-to-end OpenVPN protocol support, there's no other option, and that's okay. The new update is amazing, more descriptive, and *finally* light on battery power once again :) Thanks so much for your hard work! Also, it would be awesome if you could add in-app editing of OpenVPN profile config files :) just a thought!.Version: 3.0.2

Works well in US, less so out of the countryIn the US, I have few complaints. Seems to work fine although sometimes the servers are overloaded. Out of the country is another situation, and it gets a much lower rating. When trying to connect to a US server from out of the country, or trying to connect to a server in or near the country where you are, frequently it times out without connecting. The message is usually "transport pause". I travel out of the country a lot, so this is a big problem for me..Version: 1.1.1

Great AppI've had this app for a few years now. I use it to be able to protect my privacy and also to view American programs abroad. It is a good value for the service you get. I have had few troubles with any updates. When I did have a problem however, customer service was very responsive and fixed my problem quickly. I continue to enjoy and use this app regularly. I recommend it to other people when they're looking for a VPN..Version: 1.2.9

OpenVPN works well / able to open .OVPN files from range of sourcesOpenVPN 3.2.3 is working well. The app instructions appear to say you can only open .ovpn files from apple mail or iTunes sync. However, I had no problems using standard "Share" menu to copy settings files from iCloud or from another App into OpenVPN. The vpn client has operated absolutely fine for me. No issues..Version: 3.2.3

Great only one issue which is very annoying!The app works great but sometimes I have password changes to the server I am connecting to, so what comes first to my mind is to open up the message that contains the password “comes in a picture context” then open openvpn then open the app switcher and copy what I see to the password field but guess what when I open the app switcher openvpn for some reason resets the password field please fix it so it doesn’t do this anymore..Version: 1.2.9

Good app if you need openVPN connectionI use this when traveling or using free wifi to securely route all my phone data traffic through my home Linux box. Connects easily, simple setup, stays connected sometimes for days without a disconnect as long as my phone has a decent signal. I wish there was an option to block internet access if the vpn goes down, but that's not a deal breaker..Version: 1.1.1

Don’t updateHello, today I updated the app to the latest version and when I opened it a popup alert appeared “MD5 signatures are no longer supported because they are not safe” and since updating I haven’t been able to connect. How can I roll back the version??? It’s extremely important!!! Developer Please help me UPDATE: Thanks for your response, and later that day it turned out that the server IP address was changed and the problem wasn’t with your good app..Version: 3.0.3

Add control center switch?I’m quite please with how well this product works with the Open VPN implementation in pfSense. The only gripe I have is that I don’t see a way to enable VPN switching via a control center switch which is available with VPN profiles which don’t require an app. I wouldn’t be surprised if there is an iOS limitation preventing this functionality though. Thanks for creating this very useful tool!.Version: 3.2.2

Issues with appThis is the best vpn I’ve ever seen but lately, I’ve been having issues with importing and connecting it. I’ve deleted and reinstalled but it’s the same and now I don’t even know what to do cos it gives me the same response every time I try. It takes me to import profile and gives me a column URL I honestly don’t know what to do because it is totally new to me here. Please assist.Version: 3.1.2

OpenVPN 3.0.2 works in iOS 12OpenVPN app is back to working (not dropping connection nonstop) after the latest update. The previous version was in shambles and the developer blamed it on Apple and an iOS 12 bug, but then was apparently able to fix it in the last app update, indicating that it wasn’t an Apple bug after all. Oh well, I’m just glad it works again. Would appreciate if the “pause logs” feature actually paused logging..Version: 3.0.2

Fix bugEverything is great, but my only problem is that the VPN is disconnected. When the battery protection option is disabled, it is automatically disconnected, but it is not the case with the Cloud Flare program, it works even when the program is not open. Please take care of it..Version: 3.3.0

New update (3.4)I’m using this useful app on my iPhone 13 pro. I was working just before the latest update. It cannot connect and return this error message: “option_error: sorry, unsupported options present in configuration: Removed deprecated option [ERR]” What should I do? There is mo problem with previous version on my iPad..Version: 3.4.0

BUG (serious problem)If you install openvpn on a new device, you will not be able to obtain network permissions. In particular, you cannot access the tunnel through wifi or cellular data. remove the tunnel from the previous version update. You cannot obtain the prompt to allow network access through the login window. This will cause all problems. The device cannot connect to the vpn through its own certificate..Version: 3.0.3

Works!Great little app. I’ve used a few VPNs in the past and this has been the best for my needs by far. I’m simply looking for security, reliability, ease of use. 5 Stars on all fronts. For those looking for connections to servers across the world to get access to video streaming +++ I can’t comment, that’s not me..Version: 3.3.2

Core client is always reliableThe clients direct from the OpenVPN team are always reliable, and on iOS they are much preferred over the less refined apps put out by some VPN providers..Version: 3.4.1

3.4.1 now works3.4.0 does not work with Firewalla red, but 3.4.1 does work perfectly… please don’t touch again… LoL.Version: 3.4.1

Works reliablyWorks reliably each time I need it..Version: 3.3.2

Solid AppNo problems with the app. OpenVPN itself is a bit involved to set up, but the app works very well..Version: 3.3.2

ThanksThe best.Version: 3.3.2

HiTnx a lot.Version: 3.3.2

Very good, but not as WireGuard appI have my openvpn server at home, every time I come home I have to remember to turn the app off to be able to connect to my wifi. Else my phone stay on LTE. WireGuard app has the option to exclude some SSID ; “connection on demand “. So it’s disconnect automatically when the wifi ssid listed is detected..Version: 3.3.2

Problem with version checkApp tells me I need to update to new version 3.3.2. and tells me I already have version 3.3.2.Version: 3.3.2

Very good and fastI like this app work better the original app for a vpn provider because is lightweight not heavy and slower app like a vpn provider I have iPod touch 6 gen and working very good and fast and OpenVPN is work like a ddwrt router same thing now I will choose openvpn in my iPhone or iPod touch I will hight recommanded.Version: 3.2.3

Please add Shortcuts support!App is ok, but very basic. Adding support for Shortcuts would take it to the next level. Easy toggles for connection, even things like automatic connection outside your home network or when on cellular would be possible. Please add support for Shortcuts! Update 07/2022: Shortcut support has finally been added!!!.Version: 3.3.0

Lo recomiendo!De verdad lo recomiendo me funciona muy bien! Es gratis y es una muy buena aplicación la gente ni siquiera paga y funciona perfecto es la mejor App de vpn que probé gratis.Version: 3.2.2

Importing profilesPlease, make it easier to import profiles. I don’t want to plug in my computer every time..Version: 3.1.1

Work well, but lackingOverall, my personal VPN works almost flawlessly. My main gripe is there is no widget to easily connect and disconnect..Version: 3.1.2

Best of allI think this app should cost money to buy.Version: 3.0.2

It’s working againLast year, after months of frustration and almost no useful service/help from the developers, I had deleted this app. Today, I decided to give it another shot and to my surprise, it is working again! 🎉🎉 So, thanks for that. Please be prudent in future releases to make sure you don’t break the app. 🙏.Version: 3.1.1

GreatHad problem connecting after update tried new profiles now working.Version: 3.0.1

Gets the job done but needs improvementPlease add support for widgets so that we can add profiles as favourites and quickly connect to them from the widgets page as well as add a button to connect and disconnect from a vpn connection. Going in and out of the app to connect to servers is a cumbersome experience. 3D touching the icon should show these as well. Hope to see this implemented in the future..Version: 3.0.2

Great!This got way better. Redesign looks great..Version: 3.0.1

It’s working again!Thank you! Since the update, it started working again!.Version: 3.0.1

FantasticUpdate: August 30 2018 The recent update changed the UI for the better, much much better. Fantastic now, changing my review to 5 stars from 3. Great work devs! — As far as being an open vpn client, this app is fantastic. Connects quickly, supports roaming users, up to date with current features of open vpn, etc. 5 stars here, top notch. But the UI is brutal. If you only have 1 vpn server that you're connecting to then it's sufficient, but if you have more than 1 the UI is an epic design fail. Every possible UI change I can think of would be better than this. I would happily pay to get a better UI if I could. Not to harp, but I can't express how terrible the UI is. With over 20 remote locations I connect to for work, using this feels like shooting myself in the face. 0 stars for UI..Version: 3.0.0

Very good appOpenVPN's been very good to me, always worked the way it should and always helpful. I like the new design too, huge step in the right direction for a more user-friendly experience. Keep up the good work!.Version: 3.0.0

Great app but...Great app does everything I need it to do but please add iPhone X support..Version: 1.2.9

GreatGreat app. 5 stars..Version: 1.2.9

Good once connectedIt works as an openvpn client once connected, but my god is the process arduous. The UI looks like something out of 2002, and the username/password fields don’t save if you switch apps. This made entering credentials from a password manager exceedingly difficult..Version: 1.2.7

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.4.1


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