Accept credit cards for your business with your iPhone.
With a merchant services account and card reader from Chase and an iPhone, use Chase Mobile Checkout to accept payments on-the-go, virtually anywhere in the U.S., at any time.
Extend Your Business
• Be ready to take your customers’ payments when and where they are located.
• Take your business with you. Be able to process payments when you are away from your business, computer or credit card terminal.
• Allow additional employees to accept credit card payments on their iPhone.
Streamline Your Business
• Create a product catalog for easy checkout.
• Live, U.S. based, 24/7 telephone customer support.
• Have one payment processing relationship: Single statement, centralized reporting and one number to call for any issues.
• Customize your employees’ access.
Make It Easy For Your Customers
• Conduct faster transactions. If your customers are waiting in line, add an additional payment acceptance terminal with your iPhone.
• Bring the transaction to your customer. Allow your customers to pay anywhere in your store. Allow customers to pay for deliveries at the time of receipt.
• Send customers’ electronic receipts via email or text.
Help Protect Your Customers and Your Business
• Credit card information is encrypted at the time of the card swipe or insertion and during transmission and processing.
• Geo-location features allow you to determine the location of the transaction, which helps with dispute settlement. Location map is printed on receipt.
Take Your Business With You
• Easier reconciliation. View information about your Chase merchant services account from your iPhone.
• Search for individual transactions and review account activity.
• Process refunds and voids.
To process transactions, you must have a merchant services account with Chase, install the Chase Mobile Checkout app on your mobile device and use a mobile card reader from Chase. In order to pair your mobile device with the reader, it must meet minimum requirements of iOS 10.0 and Bluetooth® 4.0. Businesses are required to complete an application and agree to terms and conditions at the time of enrollment. All businesses are subject to credit approval. Merchant services are provided by Paymentech, LLC (“Chase”), a subsidiary of JPMorgan Chase Bank, N.A.
There is no charge to download this app, but depending on your merchant service account terms, there may be charges associated with the purchase and shipment of the card reader. When using the app, message and data rates may apply. Such charges include, but are not limited to, those from your communications service provider. In addition, all applicable processing fees outlined in the merchant services contract with Chase will be assessed for all transactions initiated through the app.
Transaction processing may be interrupted for various reasons, including service outages affecting your phone, wireless or Internet provider, technology failures, and system capacity limitations.
iPhone® is a registered trademarks of Apple Inc.
Chase Mobile Checkout Negative Reviews
Too outdated and inconvenient.Chase has the best card processing rates I’ve found so far. But these savings do have a catch. Their online point of sale and app are severely outdated and inconvenient to use. Between the two I much prefer the online experience. It’s barebones and does get the job done. The app, however, is so frustratingly ugly and old I will not use it. Most people these days use Face ID, their fingerprint, or apps to save an original and secure password. You are unable to use Face ID, a fingerprint, or paste your password from a password vault. My guess is most people will create a more simple password to remember for convenience.
Aesthetically the app looks like it was designed for the original iPhone. The app is not updated for current displays and uses a very old style keyboard. This is a concern. If the app looks this old and lacks this many features I’m worried about the app’s security.
Use at your own risk..Ssb540Version: 3.13.0
AVOID chase - ready to become an almost ex chase customerSo I got an offer to open a savings and checking account with chase. I already have a credit card with them. All started off well being pretty easy to open the accounts. The problem came when trying to fund the account. They kept rejecting it (from my other verified account) and locking everything I had with them. Kept happening even after calling in multiple times. It’s like they don’t want customers. Writing this while on hold to close the savings and checking. Next will be the credit card. HELLO Capital One (hope they will be better than chase was).Jasch21Version: 3.15.0
Don’t.Probably the most primitive , old fashion bugged app in the history of checkout. Not only do you have to change password every time ,
Every version that updates on smartphones need the app to stand its requirements- this app had not been updated in the last 7 months!
I own 3 mobile checkout devices and am not able to use any of them for two weeks now . The decision to use this merchant services had greatly damaged my business and i have one advice for you guys. Just don’t.
Go and use square, they charge a few penny’s more a month but they will never disappoint you :)..Mik6mikVersion: 3.15.0
Keeps rebootingEvery few days the app keeps rebooting and I need to remember to sync the card reader, otherwise I end up punching the card numbers and pay more for the transaction. When I called to complain they completely ignored me stating that they never heard about this issue and since I am the only one they have nothing to do..Wishing to be heardVersion: 4.2
Error LSSOn our busiest day this app stopped working. Gave Error LSS which asked us to update the app, when we go to update it, it only says “open”, takes us back to the app and the cycle continues. Customer service hold time was well over 40 minutes. Their solution was to use the browser to log in which was useless. I don’t recommend using Chase for merchants..Luluw2Version: 4.2.2
DecentWorks most of the time. Logging in is incredibly clunky. It needs to support Touch ID but even if it would work with password managers I could deal with it but it’s just so hard to login it takes 5 minutes just to set it up while my customer is waiting..MadsciencecoderVersion: 4.1
GlitchyApp closes itself if a card sale doesn’t go through for any reason. You then have to restart the whole app. Why not just take you to a screen that says declined? It’s so much harder to go back and figure out what happened in the transaction..LegallyBlondeLeoVersion: 4.1
Chase is great, developers of this app not so much!It looks like it was designed for the iPhone 5, which came out in 2012.
The customer service for this paymentech processing service is not on the same level as the standard Chase banking and credit card services.
Update the app interface, and I will gladly use the service. For now, however, I’ll stick with Square..Tkbarca9Version: 3.14.0
Phone app is frustratingThe phone app only works occasionally. I wish it synced the items I added into my phone to my iPad so when my phone isn’t working then I can use my iPad. But it doesn’t. It’s very frustrating..JustmythoughsVersion: 4.1
App needs updatesApp does not flip when the orientation of the device is flipped, this is very inconvenient as that is how the customer tips and views the sale.
App does not support face or thumb ID for login.
App size does not scale to all devices.
I will change my rating to 5 stars when the app gets its updates..J-ThorVersion: 4.2.2
NEW UPDATE IS HORRIBLE!!I’ve been using chase checkout for over a yr and a half, no problems! I had to update the app today in order to keep using it, and now the entire site is completely different, a lot less options to navigate through, and now I cannot email my customers a receipt. BAD BAD BAD.Missgracie17Version: 4.1
1980s app!Man switch to paypal to here and this is completely outdated and not compatible with the iPad. Such a huge company you would think this wouldn’t be an issue. Login every time. For sure needs some updated and better merchant service..1900s appVersion: 4.2.2
GarbageHow many passwords do you think I have? Every week it wants a new password. Do you know how embarrassing it is when a customer hands you there card and it takes 10min to get logged in!?!? Can’t copy and paste anything! Can’t screen shot..De60639Version: 4.2.2
DisappointingI can’t even log on to the app. Rather I can long on but it doesn’t go past log on screen when I sign on to app. I can log on to the website so I know I’m putting in right logon information. App has been useless for me..QuietStorm74Version: 4.1
No easy to goAlways need to log in. And there is “remember me” option. Have to put password every time...QianaliceliuVersion: 4.2.2
Keeps crashingI own a business and the app keeps crashing when trying to connect to the reader when will this be fixed.Wrangler7285Version: 4.1
Doesn’t work and rude customer serviceThe check out is frustrating to use. I have to constantly repair, uninstall and now typing card numbers in. Last eat issue is that the app shuts down. The customer service is rude!!.KsamadhiVersion: 4.1
GarbageGreat rates, terrible app. With the money they aren’t making on rates they are skimping on product. Don’t waste your time. I’ll stick with QuickBooks. I forgot my password and the only option is to call an 800 number. Chase needs to get this app into the 21st century. Clunky, awkward interface..AdamdrivesVersion: 3.14.0
Cant even loginDownloaded app so I can deposit a check through mobile..can’t even log in..tried recovery password..they say I don’t even have an email with Chase..
Like what are you doing!?
Trash.HhhjjbbvvccxzzsdVersion: 4.1
Terrible. Needs to be updated.If only they put the amount of time and effort they do for their main banking app, this would be great. This app is so old and outdated that it’s not even optimized for the new phones. The user interface is lackluster it’s barely usable..HeyjuniorbeltranVersion: 3.13.0
Going back to SquareThis app has been horrible and frustrating. I can’t even get past the login. They beg me to switch over in when I did I can’t even get into the app to take my customers payments. I’m switching back to square..PopoVersion: 3.14.0
Doesn’t let me log inWhen I try to long in the chase app it doesn’t work it says “ incorrect credentials “. By the way I’m using a chase first banking card, please reply why it won’t work.Bigg mamasVersion: 4.2.2
Old technologyVery old platform. You have to enter your password every time, no facial recognition, have to change your password every update which why update if it’s not helping anything. Love the bank hate their tech..TEXASPOOKVersion: 3.15.0
TerribleI do t understand why chase uses such crappy app. Must change password continuously, no Face ID log in, no finger print log in, cumbersome, limited option, graphic is awful. They should learn from square. I will ditch it..ApivaVersion: 4.1
No good updateAfter the update I lost the option to send receipts to customers via email and text. That’s terrible. Please fix this and I will give 5 stars..Art1901Version: 4.0.1
TrashThis card reader is trash! Hardly ever connects or it don’t read the card or it freezes. I can’t believe Chase is even selling this to anyone!!! If I could give it zero stars I would!!!.SuzettelrichVersion: 4.1
Very difficult to useAsking to change password almost everytime I have to use it.Ricardini.Version: 4.2.2
Card reader does not work!!!!!After an iPhone update, the card reader stopped working. A new reader that Chase had me purchase for security reasons (had chip reader). It no longer works and they have yet to update their app..Frangella69Version: 3.15.0
Are you serious??This new update looks good, but I haven’t been able to use it. It crashes EVERY time. I haven’t been able to take client payments since LAST WEEK!!!! Why is an app from a financial institution so bad???.Ezie-eVersion: 4.0.1
Fix this messEver since the update I can’t take payments from HSA accounts. My clients have no issues anywhere else using an HSA card. It continuously force closes. It’s been a nightmare. My clients are mad and I’m losing income. Fix this!!!.TealbownessVersion: 4.0.1
C’mon this app needs a faceliftI moved from paypal here to chase payments and I feel offended that Chase even is promoting this garbage at the branch... will be moving back to PPHere until someone takes a lil bit more pride with this product..L.pedroVersion: 3.15.0
Won’t even openThe app is unusable! It won’t even open. I’ve tried deleting and reinstalling. Just crashes immediately. Erg! Please fix this. Super frustrating..Kristinm...Version: 3.13.0
Login inWon’t even let me log in to my account I try my password and won’t let me get in keep saying }wrong password.Newiphone11Version: 4.1
Can’t even log in!!!I can’t even log into this stupid app to use it. My credentials are correct but it just doesn’t work. What a joke....Omgwtfbbq1992Version: 3.14.0
.It’s not letting me sign in my account keeps saying wrong people when I know it’s right.NetteTheGreatVersion: 4.0.1
Never worksCan never get this app to work even with chase tech help..The FixersVersion: 4.2.2
Bad application and worse serviceIs a really bad app, never connected to the card reader..Pidanga64Version: 3.13.0
TerribleThis app is terrible! I couldn’t even log in! I thought this was a good app. This app didn’t even let me sign up..Victor LevskyVersion: 3.15.0
Not the real Chase App - FRAUD!This is not the real chase Mobil app - the icon is wrong and not what is shown if you log into your chase account online!.Jkm0192Version: 4.1
This appIt’s taking your info and spending your money.Gabbywabby11Version: 4.2.2
Longing accountI can’t long in my account and I used my correct pw and ID what’s going on with this application.Alva1995Version: 4.1
App is brokenCan’t get past login, keeps saying its wrong but it’s not.Cant find a new nickname so...Version: 3.15.0
Useless appIt doesn’t even work, don’t bother downloading..Nk2028Version: 4.0.1
Why I cannot retrieve monthly salesI cannot get my monthly sales.حبيب loveVersion: 4.0.1
The app is brokenThe app not working chase must repair..DronerazzoVersion: 4.1
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