Message+ Customer ServiceVerizon Wireless

Message+ Customer Service

Stay connected using Verizon Messages on your Smartphone, tablet, and computer. And keep the conversation engaging with personalized texts, photos, videos and gift cards worth up to $100 at stores like Starbucks, Amazon, and more.

Now anyone can download and chat with Verizon Messages, even non Verizon customers (available on compatible devices).

NEW Group chats – Create larger group chats with up to 250 people. Send and receive photos/videos in seconds. Personalize your chat experience with avatars, backgrounds and more. You can even mute a conversation or add or remove members or without creating a new group.
NEW Yelp Integration – Tap the plus menu and easily access Yelp from within the app. Search for restaurants, entertainment and directions. Make plans and share the details all within your chat.

NEW Kanvas Updates – Create and send custom gifs, and easily edit photos with stickers, text, doodles and more.
Share your location – Glympse™ lets you share your location with the people you choose for the length of time you set. Perfect for meeting up, or letting people know you’re running late.

Send an eGift – Tap the plus menu and select eGifts icon. Easily send an eGift card right through text message eGifting has been expanded to include eGift cards from more than 30 brands

Sync across devices – Download Verizon Messages on all your devices, and sync messages across your smartphone, tablet and computer. Switch devices whenever you want. Make calls with your tablet anywhere.

Other features:
Schedule messages to be delivered at a specific date/time, even if your phone is turned off.
Search the web for images and gifs to include in your chat with Yahoo search.

Express yourself through colorful Emoji’s by tapping on highlighted keywords when composing messages.
Send and receive messages over Extended Wi-Fi from your smartphone, iOS device, tablet, PC, Mac and web browser.

Message+ App Comments & Reviews

Message+ Positive Reviews

Decent App, but needs workI have to update my review and reduce the rating from 5 stars to 3 stars. The texting functionality is perfect. The voice calls, however, are inconsistent. There are many times when someone calls my work phone and that phone rings, but I get no notifications at all on my iPhone resulting in many important calls being missed. Often these missed calls don’t even show in my call log in the app. When the calls do come through, about 1/3 of the time the caller can hear me, but I can’t hear them. With a little bit of work, this app can truly be incredible. ————————————— PREVIOUS REVIEW: I haven’t been this impressed by an app in a long time. I have two cell phones- an iPhone which is my person phone and a Samsung Galaxy which is a company issued work phone. I hate carrying two phones around and now I don’t have to thanks to this app. I’m able to add my work number to the Verizon Messages app and get all of my work texts through that and I can even make and receive phone calls from my work number directly through the app. I’ve downloaded the MS Outlook app for my work email and now I’m all set. I no longer carry my work phone with me and I love it! I highly recommend this app!.Version: 3.2.4

I love this app, but there is 1 problemI absolutely love this app, i downloaded on my iphone because i wanted to accessorize my messaging app, yes it looks pretty good now, but i noticed something. When i message iphone users who use imessage, i can’t see their messages on the app, so then i have to go out of the app, and go to imessage to see their messages, another thing i noticed is that when you message someone on this app and they message you back, you get a notification from your original messaging app as well, please fix that, it gets annoying when i get 2 notifications per message when it isn’t an iphone user. One final thing is that when i receive a notification that someone texted me, it only shows their phone number and i don’t know who texted me until i’m in the app, which we all know that sometimes you want to ignore people, but you can’t do that here because you don’t know who it is. that’s all, thanks..Version: 3.2.1

Pretty CoolThis is a pretty neat app initially and has some awesome features. So far I have run into a couple problems with it already and I haven't had it more than 24 hours yet.. it won't let me load my info into the 911 response for some reason..it just tells me to try later (and I don't think I have to go into details at why that is important that the feature needs to work). I've also tried the auto reply feature, however it for some reason won't let me turn it on after I followed all the directions. Also, I don't know if I'm missing something but I wish there was an option to be able to turn the alerts off because I don't want it on at all times and don't like getting 2 alerts every time I get a new text message. Overall..after some updates have been made I think this will be a very handy app!.Version: 2.4.5

Good for texting on Non-phone devicesTexting seems to work fairly well on my iPad, but the integrated calling telephone service suddenly stopped working about a month ago. Verizon keeps writing technical service tickets to work on resolving this, but has not fixed it yet. The worst part of the calling feature not working is the repeated error messages that pop up several times a day saying calling can't be activated now. I am not event trying to activate calling and the error messages appear. Was much better app 2 months ago. Text messages don't alway synchronize with phone. This has been true with all versions in past 6 months that I have been using the app..Version: 2.6.0

Getting Better with the Newest UpdateI like the changes. Here are four things that I suggest: 1) When we go to fill in the name of the person to send a scheduled text to, there needs to be a search option. 2) We should be able to send to named groups. For instance, I have a group called Mom & Dad but they don’t show up for a scheduled message in the new update. 3) When sending a scheduled message, the tiny box needs to be much bigger. It should take up most of the screen. 4) For the auto-reply, allow us to make/save templates. If you want to take #4 even further, allow us to preset different auto-replies during different times of day & week. (ie: one for work hours, one for while I’m asleep, etc..Version: 4.0.0

Loved it until IOS 12 updateWorked great until the IOS 12 update several days ago. Now when starting it up it just sits at “waiting for network” and never connects. I have uninstalled and reinstalled the app several times and have been looking for an update to the app but nothing yet. I am assuming the issue is with the app since every other app works great on my iPad except this app. Please update the app to fix this issue. I see others on the Verizon message board reporting the same exact thing. Edit: an app update came out today and has fixed my issues after IOS 12. App is working well again for me on my iPad pulling in. Y text messages from my galaxy phone..Version: 3.1

No Text/Photo BackupI have Message+ on my iPad and, as far as sending/receiving texts and photos it’s fine. The gigantic Elephant in the room is I just discovered that said texts/photos are NOT automatically backed up. One has to PURCHASE (for $6.99 per month) the ability to back up my info! Something that was NEVER EXPLAINED to me until AFTER I LOST all my text messages and photos!! Contacts/texts/photos should be automatically backed up - and it should be INCLUDED WITH THE APP....and to add insult to injury, even if I were to be stupid enough to pay that monthly fee - it still does NOT back up messages and photos!?!? Whoever designed this app should be slapped upside the head, twice!!.Version: 4.1.0

A Sufficient App. 5/5TL;DR: All around, Message+ does what its supposed to do: send and receive messages, sync texts, maybe place a phone call. 5/5 I was hesitant to download b/c of the numerous reviews that noted issues concerning syncing across different devices/platforms. As of 8/3 -- for me, at least -- such a problem appears to not be an issue. I use Message+ on my Samsung Galaxy S7 Edge and now this iPad Pro 10.5 (which I am using, atm, to write this review), and both devices are syncing wonderfully. One can even make phone calls using this app., but I have yet to test this out. I have no complaints..Version: 2.4.5

Great app!I think its great, because for people who have different service plans and especially for different phones I like to see that I can message them through their messaging app, from when I had samsung and texted somebody from an iphone I always had to turn my data on to send pictures or so on, but with this app I can message my sister with a samsung! Its great 😄 Not a big fan how it gives me messages through both of my messaging apps, which is probably from something else I have to check out but other than that this app is great!.Version: 3.1.1

Love the auto-replyMy favorite part about this app is the auto-reply feature. I’m a freelancer and an actress, and you never know when I could be with a client or on set. And the app lets new texters know I’m busy. My least favorite part is that there is a delay in message delivery. For example, yesterday afternoon, I received a new message around 5pm, and a message from 2:30pm came along at the same time. What if it was something important? I wish the app didn’t rely on data connection either. I just had a power outage for a couple of hours, and the messages didn’t roll in until after my WiFi was back (I keep data turned off when home)..Version: 3.1.1

Not much value-add over Native Messages appTo this iOS user, the biggest advantage of the Message+ app is that it automatically identifies other chat participants in group conversations. (Without it, unless a group member identifies him-/herself with a #NAME command, all others are doomed to see only that person as a phone #.) Otherwise, using Message+ means it takes over for all your SMS/MMS threads, which I do NOT want. I don’t see any real advantage outside of group member naming. Verizon sends messages periodically, telling me I have messages waiting (as if I cannot see them,) but when I install the app, I find I see the same messages in Message+ as I saw in Messages..Version: 2.6.0

AwesomeIt’s a great app while your MNO is Verizon, it helps you too keep your phone line even while you are traveling outside of the country to make calls and send and receive messages. for those who complains about iMessage issue, they are right but they should know the iMessage is not using Verizon Messaging servers, when you are using iMessage, you are using apple servers, it’s like WhatsApp or Telegram apps. I have enabled this app on another iPhone with a European SIM so I have my US no. When traveling and I can call, s/r text messages through this app while using EU SIM LTE..Version: 3.2.4

Good, needs some workUpdate: My notifications work now, but I still occasionally miss text messages that I know were sent because I have 2 phones. I get them on my other phone. Not sure why this is happening. Added a star, but am hoping they can fix the missed messages issue. Previous post: I don't seem to be getting notifications on my phone, even though they are turned on. I guess this was as if the most recent update. Not sure what's going on. I've rebooted my phone and uninstalled and reinstalled the app, and also ensured notifications are on. Quite frustrating..Version: 2.4.5

This has working absolutely amazing last few weeks!!All the sudden I’m actually able to receive incoming calls from my Verizon number using this app while I’m abroad!!! Literally the most perfect thing ever. It was great being able to make calls and receive sms messages. Although some sms verification ones don’t seem to appear, but that’s not a big deal since apple message forwarding is the bomb. TL;DR: I don’t know what changed but now I can not only make calls but receive them too!!.Version: 3.2.1

Needs Some WorkThis is awesome how you can link the iPhone and iPad. It allows you to call land lines and numbers that aren’t iPhones. But every time I place a call it drops me after about 4 minutes. And not all the text messages that go to my iPhone go to the message+ app. Some still go to the regular app. I leave my phone at home with my husband because he is disabled and health is poor. So I take my iPad to work and places I go. Sometimes it lets me answer incoming calls but it won’t connect me to the call. This could be an awesome app with a tweaks. Thank you Verizon!.Version: 3.2.10

THIS APP IS THE ONE APP I CAN’T DO WITHOUT!!!!!There are apps that you use casually and apps that are a 1-touch wonder, but this app (if used properly-check out terms so you don’t get in trouble) is the only one I use ever single day of my life. I find it much easier to type on my iPad keyboard at a high WPM instead of my cell phone where I hunt-and-pick for my chosen keys. I wish you the very best and don’t forget to take it with you when you upgrade. Stay healthy and have a wonderful day..Version: 3.2.11

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.0.1


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