Noom: Healthy Weight Loss Plan Customer Service

Noom: Healthy Weight Loss Plan Positive Reviews

So far so goodI’ve been with Noom for a month now and I’m really enjoying the platform. The information they give you is broken down into easily digestible groups, their approach to weight loss is different than anything I’ve tried before. There is the calorie tracking element, water intake tracking, steps taken, all that stuff but, it’s more there for you to see how you are progressing instead of being drilled into your head that you have to do all those things without fail everyday to see success. I’m down 10 pounds as of this morning and I’m very pleased with that. I haven’t been hungry all the time like some programs, I can tell I’m making some better choices when packing my lunch and going grocery shopping following their guidelines. I’ve even found some healthier alternatives to certain things I would usually eat that still satisfy my craving without blowing my calorie budget or feeling guilty. I also enjoy the social aspect of the app, after your first few days you get to meet your team, which is compromised of other users and your group coach. It’s nice to be able to bounce concerns, frustrations and victories off each other and the group coach posts helpful suggestions and tips to work past plateaus and get you to the next level. Overall, I would recommend trying this company if you have some weight you’d like to shed without starving yourself or just eating cabbage & onion soup all day, everyday 😂.Black_widow85Version: 10.31.0

Bad relationship with foodI have spent years thinking in terms of labels (bad foods) (good foods). I would literally get up every day and think obsessively about food and wonder, how do I not eat bad today and of coarse by afternoon and evening I was storm eating and I thought I was going to have to give up my beloved pinocle parties that go on 3 days a week because of all the sugary treats that are everywhere on card day, now I plan for those, even allowing myself to have 2 Hershey miniatures and my coffee with cream. I have embraced breakfast which I had stopped eating because I hoped it would keep my overall calories down and all it did was make me hungrier for the afternoons. I have not lost much weight, but I get to go to bed without feeling like a failure, imagine going to bed every night so upset and so sick from overeating day after day week after week, I haven’t told many people but I was starting to wish I would just die and get it over with, I’m free right now and loving my new friend food, food of all sorts, even those I once considered evil and bad and finally the weight gaining has stopped and I have even lost a little in the past month, I can’t describe the gratitude for a friend who did it before me and when online one day I accidentally stumbled on an advertisement, asked my sweetheart if I could spend the money to try it and bless his heart after so many books and money spent he didn’t hesitate to say yes and here I am..Noomber oneVersion: 10.23.0

Fascinating.I’ve been using this app for 5 months, and I thought I would get frustrated recording my meals every day knowing that I didn’t have full intentions to diet. Somewhere between the daily lessons and recording my weight daily, the way that I looked at food did actually change. The knowledge was in the back of my mind as I would roughly measure out serving sizes for a meal without much thought or effort. I gained weight for awhile after downloading, as initially I was just recording and not actually changing anything I normally did. The changes started to happen subtly and semi-automatically as I logged in every day, completing the lessons, recording my meals, and connecting my Fitbit to keep score of my daily steps. After a peak of 7 lbs gained while going through the program, I began to lose steadily. My highest recorded weight has been around 173 lbs. since joining Noom, and I am now at my lowest of 156 lbs. today. I decided to finally share a review, as the app creators deserve some credit after a 17 lb. loss, regardless of fluctuations throughout. With more effort and commitment than I have had, I’m sure others could lose the weight quicker. Either way, if you’re looking to lose weight in a sustainable way - this is a good app to have in your arsenal. (For further behavioral changes you wish to make that may or may not be weight loss related, I have found that “Fabulous” is an excellent app to supplement your Noom usage.).Jynx.237Version: 10.35.0

Just Do It!I have never, ever written any kind of review before. But this program is life changing, so I had to! If you’re having doubts about trying “yet another weight loss program that probably won’t work,” stop doubting and just sign up! Noom is everything you hoped all those other programs claimed to be, and so much more! My husband and I have tried other “diets,” and after struggling with hunger pangs, finding the ingredients for, and cooking crazy, bland meals , we are so excited to find a program that is doable and easy to follow. Just like you, I had my doubts, but when my husband lost 10lbs, something he had never succeeded in doing on any other diet, I had to give it a try. I’m less than 5 weeks in and have lost 10lbs. I feel so much better about myself. I’m eating far more healthfully, and I’m shocked that I don’t crave all the junk I used to eat. I do treat myself at the end of almost every day, but I check to see if it’s in my calorie budget first. Instead of handfuls of mini Cadbury chocolate eggs. I’ll have a serving, which is 9. I savor each one and feel completely satisfied. I know you probably don’t believe me, and that’s okay. I only believe me because I live it! I’d like to tell everyone to sign up for this program, whether you need to lose weight or not! You will become your best healthful self. I hope I’ve convinced you, and wish you every success! And to my husband, I am forever grateful!.Jules- Just Do It!Version: 9.14.1

Noom changed me for the best me everI heard about Noom from a friend and then seen lots of commercials on tv. I just started a new job and knew that my old routine was going away. My life was going great and then I decided what the heck go big or go home. I added Noom a week after I started my new job about 2 and 1/2 months ago. I am down 15 pounds and I feel amazing. I always hated the word diet and I have to say this really is not a diet. I don’t have to get rid of the stuff I love to get healthy. This app has taught me so much from being mindful of everything. I love that it teaches you so much and how to make the best decisions that work for you! The only recommendation I would have for Noom is consider having a call with your new members to show them how to best navigate through the app. I know that if I had something like that in the beginning it would of helped start my journey much more smoothly! I can seen that would be a reason someone doesn’t stick with the app if they are not as motivated. You really have a life changing solution however not everyone is tech savvy and may get discouraged if they don’t figure it out! That is a true shame as my life has changed for the best me ever and everyone looking for that deserves it. Don’t let your members get frustrated early then your program will end up being something everyone uses! Thank you so much for what you have done for me 🙂.MaggieSzczyVersion: 9.19.0

Great Progress, Only One RequestI have heard about Noom many times, and never gave it a second thought. However, I went to try on some of the clothes in my closet, and was disappointed when they didn’t fit, and was tired of ALWAYS being disappointed that nothing fits. Furthermore, I just had my third baby six months ago and have made no progress in losing the weight I need to lose to be healthy. So I decided to pay for the subscription, and I love it. I’ve only been using it for a week but I have already caught myself applying knowledge from the behavior chain to keep myself from snacking when I’m not hungry - which made me super excited, because I had the power to say no without being sad. I said no not because I was depriving myself, but because I was not hungry, and did not (do not) want to allow environmental factors to drive my eating habits. The one thing that I wish Noom would expand on is data from other apps. I have synced my smart watch to log my activity for me, but I wish I could sync the data from My Fitness Pal for my food dairy. I have been using My Fitness Pal for many years and my food database is not only extensive, but I create all of my own food items based on weight, so I know exactly how many calories I’m eating. I’d like to sync Noom and My Fitness Pal so I don’t have to go through the process of building my food database with zoom..K.BernadacVersion: 9.39.0

I love noom, pls make betterNoom has changed my life, period. I an 21 years old and i have been very set in my binge eating ways. going years of basically starving myself to lose weight and then binging and gaining 30 pounds. My relationship with food has changed and i still feel satusfied without the self hatred, in fact i love my body now, not because ive lost a lot of weight, but im happy with how im treating myself. ive tried weight watchers, diets, everything imaginable but ive found something that actually motivates and has me WANTING to go out and get extra steps or skip dining out because i know it wont fit in my calorie budget. if you knew me, you’d understand how impossible that was. good habits are not somethjng ive ever had before noom. yes, the lessons can be obvious, but they are things you need to hear to remind you of what your goal is. my BIG thing that Noom needs to change like yesterday: add a journal or a way for us to save our goals! there is so much writing involved in the lessons, writing bad habits, our long term goals, etc., and noom doesnt save any of it! i didnt realize this was the case until i was 2 weeks in and wanted to look at what i had written, which was a lot. it had just dissapeared. this seems intuitive and its kind of annoying that they didnt have it available in the first place. there should also be streaks for water goals and step goals but thats minor. noom nerds- we need our goals to be saved in app!!!!.Sophia GirVersion: 9.32.1

NoomI’ve been using Noom for about a month. I eat mostly the same whole foods over and over so it is ridiculously easy for me to log my food which tracks my calories and shows me how many I have left and how much of it was veg etc. I enjoy the brief articles and their humor, they are a little goofy which is fun and the info is very simple and succinct and often interactive, gently psychological. After the first week or so of more interaction with her my goal specialist now checks in with me about once a week and asks me questions which help me think about things and stay engaged in my health journey. The team community coach posts a discussion topic I think every weekday and our little group of Noomers respond, like, and comment on each other’s posts. I think there’s a way to private message people but I haven’t needed to. I really look forward to the topics and people’s thoughts. I have lost a couple of pounds so far, which is great because what led me to do this was that I was slowly gaining and gaining! I’m enjoying Noom very much. I had a 2 week free intro and then figured it was worth another month. So far I think it has been worth the price, so I will probably continue for a while. I feel like I’m slowly making a shift to a person who will be thin. Other people are losing much faster because they are working out a lot, which I have not been, but Noom keeps me moving in the right direction. Little by little..LizS1Version: 9.7.0

Great adventureI am a retired teacher who has tried to lose weight to be healthy. I did a liquid diet that was medically supervised and had support groups. I lost the weight but gained it all back when we started on real food. So I have started Noom and have enjoyed it from the first day. I looked forward to the daily readings. It is changing how I label food and what I eat. No good or bad foods. My grocery shopping has changed with a lot more time spent in the produce section and whole foods. It feels wonderful to be gaining the knowledge of what are the healthiest choices to make. The daily recording of meals is so easy on the app it keeps me focused on planning my calories and meals. The counselors I have are so supportive and knowledgeable. No, the weight isn’t dropping off like the restrictive diet I did before. Instead I’m loosing at a healthy rate of 1.5 to 2 pounds a week. My one on one counselor knows just what to tell me to keep me focused and avoid the hurdles I place on my journey. As I said before, I look forward to each day with Noom. It has given me a positive outlook. It isn’t a diet. It is changing my outlook. I’ve stopped saying “I wish” and started saying “I will”. Setting goals and not restrictions. I believe success is my only option with Noom. Thanks Noom, for giving me this support to make these changes. I know the success depends on me and how throughly I use the Noom program..ShortwriterVersion: 10.35.0

Closest thing to being hypnotized!I used to always joke and say that if I could find someone to hypnotize me to make me hate pizza I would be just fine...... Noom pretty much did just that (without the hypnosis- haha). The tips and ideas were small, easy to maintain, and really made sense. Losing weight wasn’t for a group or other people- it basically just taught me little things that help me keep on track and made losing weight simple-more of a lifestyle and not something I “had” to do. I have felt for too long this pressure of having to please others and it always threw me into a down slide. It’s not for others...it’s for me! It explained why I hit a plateau. It explained when and why I feel hungry and the science behind it. It wasn’t overwhelming- it actually made sense and made me look forward to the 10 minutes or so a day I had to read my info. I finished my subscription about two months ago. After, I chose to stop the live Noom updates and just keep the free version. I love that this app pushes you to do that and not “live on a diet”. I have managed to maintain my weight and find it has turned into just my way of life and not something I just finished… I didn’t run back to everything that I used to overeat because this app taught me that I should make it a point to eat special treats. This app just taught me how to do it so that I’m not going overboard constantly. I owe my new midlife body and mindset to Noom!.DawnCrawfordVersion: 8.19

I was let down.I put 5 stars so people could see this. I had went through all the beginning quizzes and I was so excited. I was planned to hit my goal in june and i was so happy because i didn’t think it was possible. i was literally at the point of tears. The app was telling me everything i could accomplish before then . I had reached the end of the quizzes and i saw the subscription page. i was so happy up until then. for some reason i had thought that since its making me this customized plan i could use the app for free and a subscription would unlock other stuff but i didn’t care. i looked at the price and i wanted to cry of frustration, not happiness. i dont do good with other fitness plans cause i lose motivation and just stop doing it after a few days. i had a lot of hope in this thinking i could finally turn my life around . $160 every 6 months is WAYYY to much for me to spend on an app. I hate the way they tricked me into thinking this was actually happening and gave me false hope until they told me i can’t do anything without money. i wish the app would be partially free with ads or something and having a subscription would unlock other things. because $320 a year is way to much for any subscription. I feel so dumb right now thinking that i could actually lose weight and be happy with how i look but i guess not..Kye✌🏻Version: 11.45.0

Really helping me improve my relationship with food!I joined Noom because I was desperate. I’m tired of losing and gaining the same weight (and more) over and over. I’ve tried a lot of programs, and while losing weight is almost never an issue for me, keeping it off is. My eating habits were broken, and while I had success with WeightWatchers and MyFitnessPal, the former’s use of 0-point foods was no good for someone like me, who will overindulge on anything she feels she’s given license to, and the latter focused so much on calories, it sometimes made every food seem the same, so I would try to game the system to get as much food as I could and be scared of treats. Not good either. Noom is teaching me to listen to my hunger cues, think about nutrition, allow myself treats, and be more mindful about food in general. It is really helping! The weight is coming off, but more importantly, I feel my attitude and outlook on food changing, and I’m enjoying what I eat more instead of stressing about it. This gives me greater faith the weight will stay off. Two changes I wish they would make would be to allow people to log in advance, so we can strategize for big days, like holidays, and not to make it so after I log a meal, I have to go back into log another one; it’s a bit annoying to have to take extra steps when I’m logging. These are minor annoyances, though. Overall, I love Noom, and I’m ending Week 4 16 lbs down!.PHG79Version: 8.34.0

Remarkable SuccessI just finished my one year subscription with Noom and it was the best money I ever spent! I started last Jan at 215lbs. I saw the commercial on TV, New Years Eve and thought the app looked colorful and fun like a game. I thought it would be entertaining enough to keep my interest, but it was so much more. I learned about all the eating mistakes I was making. I learned what to eat, what to limit, what to increase. Because of my immediate success during the trial, I decided to pay for the subscription. I just wanted to get under 200lbs and be in less pain! Noom helped me work through so many of my life issues where I was stuck! I hit my goal and kept going. I felt like the pace was perfect. The lessons were really motivating, and the group was safe and encouraging. I hit 162.5 in October. Because of Noom I challenged myself to create a more balanced lifestyle. I started walking, then running, and finished 2 5K’s. I’m now Snowshoeing several times a week and have signed up for 5 - 5K’s in 2020. My work has improved so much, I’ve received several raises and so much encouragement. All my coworkers are inspired as well as many friends who have joined Noom too! I’ve managed to keep the weight off even through the holidays and now in Winter. Noom really works, especially if you have some supportive encouraging friends to walk and share with. If you do this, and stay really honest with yourself, it works, no excuses!.Veteran bankerVersion: 8.1.0

It’s working for me!I am delighted with Noom. I started on the trial basis, but saw results within the first week. My efforts to control my weight for the last few years had not gotten me anywhere. Noom is a system that allows for all the types of food you like, just not as much and not as often as will cripple efforts for weight control. The app is easy to use, and the daily encouragements are at times corny, but are fun and help to keep me on track. Noom uses what they call “Psych Tricks” to educate and encourage a healthier eating lifestyle. I’m extremely glad I tried it. After a month, I’ve lost 9.5lbs, my clothes are looser, and I’m looking forward to wearing my pretty clothes again after a few more months on the program. I tend to respond well to programs with step-by-step instructions. Logging in my food isn’t a chore, but an interesting challenge to put together a day’s meals. I’ve even allowed myself my favorite cookies, (not every day and not half the package) which I no longer consider “food crack” because I can enjoy them without overdoing. I got a thermos to take soup to lunch, and have experimented with new recipes that are something to look forward to at mealtime. After years of failed attempts to get the weight off, the community of Noom offers a system that works, support and humor, and a way to start feeling like my real self again..Shawna WinnVersion: 9.16.1

I still eat pizza.Yes, I still eat pizza, peanut butter, bread and still drink wine. But logging all these foods in, which is quite easy (I do it by dictating to my iPhone) has shown me how much those foods affect my calorie intake and health. I’ve learned that I can still be happy eating those foods less often. I like that Noom does not necessarily exclude any food type or food group. But they definitely make you aware of the foods that will benefit you in weight loss. Noom is all about swapping out good things over less good things. It’s about figuring out how to avoid temptation by having the right foods around and the right frame of mind to deal with temptation. It’s about replacing good habits with less good habits. It’s about connecting things that you really like with things that you need to improve on in an effort to create a new and more beneficial habit. My morning ritual now includes a big cup of coffee and some quiet time reading my Noom articles, some area bit goofy but still fun to read and informative. I’m a much better eater now and it’s actually been fun making the transition. I’ve lost over 18 pounds over nine weeks, way more than I anticipated. For me it’s been 100% about looking at the food I eat every day and understanding how those foods affect your weight loss journey. It definitely takes dedication and a certain amount of concentration to make progress but I guess that’s what it’s all about..Bf f64Version: 8.0.0

I love Noom but it has a major flawI have been using Noom on and off for 4 years after successful weight loss but the one thing I always hated is that they say you can customize your own recipe but that is not true. The calories is automatically generated and is always wrong. For example, I am trying to log a recipe with 725 calories, it automatically makes it 2725 calories and you can’t change/correct it. I was told by support that it can take 3-6 months for the recipe to be in the system. What if you want to log it because you just had it and want to stay on track with your calories but can’t see it in your calorie bar because it Is incorrect? There is no place to type the correct information. Makes no sense why Noom doesn’t have it and Lifesum does. I might switch to Lifesum because I do not want to wait 3-6 months to log a recipe I just ate. I want to know how much I eat calorie wise. Noom should have made it so it so you can fully customize your dish and nutrition info. This is the biggest let down of the app. I have talked to support about this 5 times in the past 2 days and most of them are clueless to what I want and those that do understand say “it can take up to 3-6 months for it to finalize”. I have tried this before and it never goes through. I tried 2 years ago and do you think anything happened? Nope. Really upset with how Noom handles this. Just make it so we can enter are own nutrition information. Lifesum does it.AngelofentropyVersion: 9.39.0

Good program, but has some issues.I am now going into my fifth week with Noom. I find it to be a good overall concept and I have learned many things about myself, and about nutrition, and human nature, but am I losing weight? Not much, but I do plan to stay with the program for at least another month. While I feel that the basic concept is sound, there are some issues that need adjusting. (1) The program’s daily lessons are centered around a working woman’s or man’s environment, i.e. office , co-workers, break room, etc. They don’t seem to realize that there are those of us who have left this part of our lives behind and moved on, or, there doesn’t seem to be any appropriate material for a stay-at-home mom or dad, or for any other younger, or older persons out of this working” category. This hard for me to follow. (2) They tout one-on-one attention, and, truly, you are given a food coach, assigned to a group, and given a group coach as well. However, I’m not sure that these coaches are not bots. Asked questions sometimes are not answered for 24-48 hours (and never on a weekend). When they are answered, they are impersonal and often do not apply to the real situation at hand. I do think that this customer service aspect could be improved, or, strike the personal touch from the app advertising. In short, is this a good program? Yes, but if you want quicker weight loss and personal attention, I would take my business to Weight Watchers..J. KaarenVersion: 8.8.0

BEST Program, EASY to use!I have tried ALL the other weight loss programs out there, I LOVE THIS ONE!! I always went back up in weight after being off the other programs, but this is TOTALLY DIFFERENT! I am having such GREAT success in this program! NOOM teaches me a totally new way to lose weight & keep it off! I COULDN'T BE HAPPIER! Thank you all @ NOOM for changing my life. It’s been a real life changer for me and I highly recommend this to everyone who hasn’t had success in the past. It has taught me so much more than just losing weight, I have learned about how to combat my weaknesses and change my way of thinking. This is so much more than a weight loss program, it has taught me about myself, my habits and how to change them. I have the Apple Watch 6 and it syncs perfectly all of my health data. I can go back and see the weeks that I lost the most weight, and what I ate, how active I was to compare the days. I haven’t used the free coaching, but I definitely will if I hit a weight loss plateau as I had on all the other diets I have tried. I love the reminders you can set, the short daily lessons, and how EASY it is to log daily info. I love the reminders they give me! It keeps me motivated and for the 1st time ever I don’t dread weighing myself! (BIG SIGH!) For what you get, this program is BEYOND worth the price! I am hitting my goals & couldn’t be happier! THANK YOU NOOM!!.DRDSM2021Version: 9.17.0

A few months and I’m (somehow?) both physically and emotionally healthier.I’ve been dieting on and off since my teen years and I just didn’t want to live that life anymore. Noom offered a balanced perspective full of sound advice and well-researched science. I lost a bit of weight and more importantly I feel like I’m in control (and happy with) my own day-to-day. I’m healthier and feel totally free of the yo-yo diet loop. Lots of great support in my chat group and a fantastic curriculum meant new perspectives and sustainable healthy habits. It was 100% worth it for me. Oh small note to the developers - I agree with others, the app could use a little work. It took up a ton of space on my phone (over a half gig!) and the messaging portion could be easier to use (better thread management, the ability to edit messages, etc...) but overall really nice product! Very well-designed UI/UX-wise and easy to use :) Also for others researching, a couple of notes: it’s definitely not a “fast results” kind of program; or at least it wasn’t for me. It’s more about changing your whole lifestyle, which takes time. Also the coach was not super helpful for me - they don’t respond in a very personalized way (was wondering if it was a bot for a little while) and only check in semi-regularly, so if that’s a big priority for you, I would look elsewhere. It’s more of a reminder, “keep you on track” tool than actual personalized guidance, which was a little disappointing..KvosswinkelVersion: 7.8.0

Great program!I’m just finishing my second week and despite taking it slow, I’m noticing a difference! I’ve been carrying the extra weight from my youngest for the past 5 years now. And the pandemic just added to it. As well as now I have a work at home job on my computer all day! It’s not exactly a recipe for success! I knew I needed a change. I knew I wasn’t gonna just do what I needed to do on my own. I started to look into the Noom app and liked what I saw. I committed to 6 months, and after 2 weeks I’m glad I did. Paying for the program adds motivation to keep it up, but I’m seeing it working too! Two weeks in and I’ve lost 3lbs! Not much, but considering the first week I just kept track of what I ate and didn’t cut the calories like I was supposed to, I’m doing well! Taking slow. First week made me mindful of what and how much I was eating. Second week I actually committed to the meal plan. I stayed within my calories, and I’m not starving! I plan for regular intervals for meals/snacks, and I’m making sure to have healthy options around. I still have a ways to go. I’m not even exercising yet! But I’m already seeing this working! Only thing I might suggest is a full list of foods and where they rank and where they fit on the meal plan. So we have something to reference, and maybe get ideas from. Otherwise I’m happy with the program and the app!.Armygirl1715Version: 9.1.0

FinallyI consider myself an expert on dieting, have done them all and yet the weight always comes back (so much for being an expert) As I was planning another attempt to get back on track I faced defeat squarely in the mirror and finally admitted to myself that I could not do it alone. My daughter had recently joined the program and was telling me about it. My silent response to her was “yeah, yeah, yeah WHATEVER”. So on my day of awakening I thought just maybe I should check this out and opened up the Noom website and started reading and answering the questions and decided it was worth a 14 day trial. But after only a week I know it is worth so much more than the free trial, I am not easily impressed and can be quite skeptical, but I believe this program is the real deal to success. Yes, I expect challenges and know I am also an expert procrastinator, but these folks at Noom know all of that too and anticipate those challenges before they can derail my progress. I am happy with my experience, it was a little confusing the first two days because I expected a list of foods and a solid meal plan to follow like all the other programs start out. So just follow the steps and they will lead in the right direction to understanding what are the things that have prevented you/us from long term success with maintaining a healthy weight..Ljay78Version: 10.4.0

Approach With a Healthy MindsetI have Noom incredibly helpful for me. The app eases you into its program and each day gives you different tools to see the habits you have accepted as facts in your life. One of the best parts of the app is that it admits that there is no one size fits all path to weight loss. It even admits that the amount of weight you think you should lose might not be what best suits your lifestyle. Sometimes I find that the app throws so many ideas at you that it can be difficult at first to know which goals you should be setting each week and which things to focus on. But sticking with it definitely helps. Eventually you start to notice your own patterns, how much the app and its functions help you proceed to where you want to get to, and which parts of the app you can maybe disregard or save for another time. Caveat: I used the app in 2019, lost weight then traveled, stopped using it and gained it all back. I am back on Noom in quarantine knowing that one of the flaws I have found with Noom (and this just might be me personally) is that it is really successful when I’m in full control of my environment, but can be less so when that control decreases. This is something I’m still working on but hoping that with the help of my goal specialist and group I can push through. Noom has helped me lose 12 pounds and 2 inches off of my waist. But, more importantly, it has helped me change certain habits around food..MPolishVersion: 8.10.0

Great results, disappointing appI would love to be able to write this review as a Noom user, however I can’t even get the app to open with my information. After about seven months of actively using Noom on a daily basis, I lost the weight that I had wanted to lose successfully (about 20 lbs). I was feeling happy and healthy and really excited about the results, so I decided to put a hold on the program itself and continue to use the app. What a mistake that was! The moment that I stopped paying a subscription, the app started to give me a lot of problems. Some of these issues were issues that I had experienced as a subscriber previously such as not being able to put in the foods after the meals or my step counter getting stuck— however after my subscription, the app decided to not work for me at all. I did everything possible and contacted customer support a number of times to try to get this resolved to no avail. It’s not the phone, it’s also an off the app they say, but I can’t enter Noom at all. One of my issues upon contacting customer support was that I was considering going back to being a paying subscriber, but how can I do that when the app won’t even open for me to begin with? We shouldn’t be chastised for deciding that we need a break from the program… As I mentioned in the title great results, horrible app. I hope that they solve this problem eventually, but I doubt it as it’s been months for me!.Jax56789522246Version: 10.21.0

First Program to Work for MeThis is the first program to work for me because it has helped me to get rid of the thought processes that have always resulted in my failure in the past. It gives you not only the “do”, but the “why to do” based on the science of it. I have to have that for me to really rely on the information and incorporate it into habits. This is the first program that has been successful for me to really change my relationship with food and to make it a lifestyle and not a diet. My weight loss is slow, but I believe that is the best kind of weight loss for me. I believe this will be sustainable. There are some improvements that, in my opinion, should be made. One is to have a better proofread. There are a substantial number of typos in the articles. This unnecessarily detracts from the credibility of the information which you certainly want to avoid, and is easily avoidable. Another is to make the logging easier by 1) not making a person close out the logging section to switch from one meal or snack to another 2) incorporating a “smart” search that brings up words that are close to a misspelled word so that you don’t get a blank unless you know how to spell a word exactly correctly. Finally, using less acronyms. They are, in my opinion, distracting and don’t provide the repetition of the concept as well as using the actual words..PersFxVersion: 8.4.0

So Far, So Good!I’ve been with NOOM for exactly 1 week today and I’ve lost 11 lbs. All I’ve done so far is log my meals, my liquids, and pay closer attention to my caloric intake and try to stay around the 2000 calorie mark. I’m not perfect. I have messed up by eating more than I should have, but NOOM is helping me hold myself accountable. By logging my meals, I have a visual of what I’ve been putting in my body. By watching my weight steadily decline on the graph, it’s boosted my self-esteem and that’s given me the encouragement to keep making good food and drink choices for myself. Having lived through other diet failures and having had surgery to lose weight, with no success, I was very skeptical about being successful with NOOM. I enjoy reading the article and I like that I can save them for future reference. I’m an addictions counselor and use the same psychological referencing from the S.M.A.R.T goals that NOOM offers, to lead my addictions clients, but I never thought about using S.M.A.R.T goals to help me lose weight. So far, I’m very happy with NOOM and how easy it is to use. With the Holiday season quickly approaching, I am excited to know I will be able to enjoy the eats and treats and not feel deprived because I have all the tools I need to recognize those triggers and help me psychologically break down my behaviors so I can combat my cravings. For me, it’s all about planning ahead and being prepared!.Goal Getter!Version: 7.14.1

Accountability!!I wouldn’t say, as some reviewers did, that Noom has “changed my life.” However, I’m beginning my 6th week on the program and I am enjoying it. When I began, I was carrying around about 18 lbs that I just couldn’t seem to get rid of-and, truth be told, I was so frustrated during this pandemic that I began to gain even more weight. I am a lifetime member of WW from many years ago, so I KNEW the correct way to eat. I just couldn’t bring myself to want to be that strict. I’m 63 years old, and I used that as an excuse to just “let myself go.” I read the reviews with Noom and did their trial for 2 weeks which I liked so I joined for 3 mos. 5 weeks and down 8 lbs. I’m happy with the way it’s going. So here’s the difference with Noom: unlike diets which have you purchase their specific foods, and unlike diet programs that only focus on food, the scale, and dropping weight, Noom is the first program I’ve seen and been involved in that focuses on BEHAVIOR. Why/How am I eating? So,yes, daily weigh in’s and exercise are part of the program. But I also get a virtual support group, a separate personal “coach,” and TONS of very helpful and informative articles which have really helped me with understanding my behaviors. I don’t want to just drop these last 10 lbs. I want to never diet again. I want to change my eating behaviors forever. This program has really done that for me! 😊😊.JessieDebVersion: 8.15.0

Great but..Great app to begin with but then it wasn’t. I lost 25 lbs in about 3.5 months and have kept it off for another 3. Noom was a huge part of it because it taught me to look at food differently. It was great because no foods are off limits and I can still have my favorites. The program was supposed to take 16 weeks to become a “Noom master”. The first 16 weeks were definitely helpful. I am now on week 23 and still haven’t “graduated”. They don’t really tell you how long you have left so there’s no way to look forward. My “course progress” has not moved in weeks. Lessons have become less and less about food and food attitudes and more a repetitive rehashing of old lessons. Lots of talk about breaking and changing habits but I have already done this weeks ago. The website is no help either. I feel like I have come so far with Noom but by not actually “ending” the course I feel robbed of the final part of my weight loss journey. A sense of completion and the satisfaction that comes with it. I would have been fine if the had actually “ended” the course at week 16 allowing me to “graduate” and then give me the opportunity to keep going. At the end of the month I am canceling my subscription without completing the course. I am grateful for everything that I learned and will carry it with me for years but I am sorely disappointed at not getting that final sense of accomplishment..MichaelspringfieldVersion: 11.45.0

Helpful the first 1.5 months, afterwards insufficient support and guidance to achieve goalsThe first 2 levels of lessons (equivalent to 1.5 months of the program) were interesting and offered useful information about how to look at food and your food habits. However after completing the second level of lessons the information became uninteresting and wasn’t adding up to my knowledge. Second, I entered a plateau in the third week of the program that I couldn’t get out from in four weeks. I started counting Macros and my weight started shifting down again. This made me realize that Noom’s system of food tracking based on colors was not helping me loose weight as I was filling up my diet with carbs (fruit and vegetables and some grains). When I turned to the in-demand coaching it was a huge dissatisfaction because I went in circles with them for THREE weeks - they would tell me that I plateaud because I was eating too little calories, only to realize they were wrong every time (this happened three times). When I moved to the ‘goal coach’ it was also disappointing because instead of giving me advice she literally said ‘loosing 6 pounds might be tricky, but you know what to do so you got it!’ Really?! I never said I lacked motivation what I lacked was guidance to overcome the plateau and the coaches and Noom tracking system really disappointed. My goal was to loose 12 pounds in 4 months. I am back in track but under a Macro diet, not Noom..Adriana^_^Version: 9.16.1

Good ideas but execution is lackingI enjoyed some aspects of this ap. The articles and quizzes were interesting and informative. However, the coaching and other aspects were lacking. I’m not sure if my coach was a real person or just computer generated responses to my comments. All “her” comments were pretty bland and generic. In addition, you are apparently supposed to be placed in a group with other Noom members for support which I never was. When I asked about the group 6 weeks later I was put into a “quiet group” with others who also had never been put into an “active group,” had cancelled membership (me) or out there for a few other reasons. I kinda felt like I was in trouble for no reason. Several of us asked to be put into an active group so we could see if this made a difference in our ap experience but, no response after 48 hours. I am also in agreement with others that the food logging is lacking. After a somewhat timely process of entering a few “meals” they didn’t show up in my food for the day nor did it recall my “meal” the following week. Lastly, I really wanted to concentrate on toning and building muscle and not as much on losing weight. Although I listed this in my goals there was no way to track this nor was this ever brought up by my coach. This is not a cheap ap at $49/month. Definitely not worth it to me..MdpmannieVersion: 6.8.0

NoomGood: Noom is working for me after many years of trialed weight loss. I do not feel deprived. The combination of tracking food, exercise and water along with the education is good. Very glad I joined. Price was reasonable. Opportunities: Too many inaccuracies in the food log database and too many entries for the same food type. On demand coach response time is slow (days instead of hours). Group coach is too scripted. Groups include to broad of differences (The FB group I joined is more beneficial). Too little transparency with app capabilities (I.e. have to reach out to coach to find out how color categories are calculated, how to make recipes, how to see average of color intake over time, etc.), too little transparency on cost and how it is calculated. Members compare prices, which lends itself into thinking price per month varies. Likewise feedback amongst members seems to imply continuing membership prices and what information you retain also lacks transparency (I am not to that stage yet for first hand experience). Suggestion: Build on app to allow members to see to see caloric intake, food colors, water intake, on average in time segments. This will help members to correlate weight gain/loss and plateaus with areas of the program they can improve in. To go back day by day doesn’t give a birds eye look. Perhaps coaches can see this, but members should be able to see directly..CABCSVersion: 9.14.0

Worth it- for me. 👍🏻I was skeptical when I first started the trial. I have been through Weight Watchers, at least five times in my adult lifespan. It’s a good program, it teaches you how to eat. But at this stage of my life it did not fit into my busy schedule. I did not have time to work around the limited meetings in my area to weigh in. Roughly a month into this program, I have lost almost 10 pounds without much inconvenience, LOL-if that’s a good description. The things I mark it down for are a limited data base when you go to scan in a food to add it to your daily intake. That will improve with time. (I’m certainly helping, you can choose to input your food info as you go). I’d have to say that these people are on your case 24/7 to help keep you on track. You also have access to multiple other people who are doing this at the same time you are. I think the message board could be organized in a better fashion, to be more user-friendly and to allow you to have access to multiple threads at one time without being confused. All in all, I’m going to stick with this because it fits into my life at this time. It addresses psychological issues as to why people choose to eat what they eat, and why they overeat the wrong things. You are given the tools, should you choose to use them, to deal with these situations that affect those of us who have always had a complicated relationship with food..Jeangenie77Version: 7.1.0

I’ll Never Try Anything Else!!!I was inspired to try Noom after being on antidepressants for a couple of months had lifted the veil enough for me to maybe try something new maybe hopefully… I’ve lost 25 pounds in 6 months and about 5 inches probably off my stomach. I can almost see where my abs should be! Noom has also encouraged me to start working out! And this is the first time that’s ever stuck!! I REALLY love Noom because there’s no guilt to the weight loss. That’s REALLY what’s made the lessons stick for me. You can go at your own pace, and no one yells at you to go faster or tell you that you’re not trying hard enough. My coach Portia is fantastic about checking in one a week or so, just to ask me if I’ve run into any questions or how I feel like things are going — and that’s IT! No guilt, no shame, no comparisons, just gosh dang support. Noom explores the psychology being weight loss, and the more important lifestyle changes behind them. And they like actually explain it, very clearly and kindly. Yeah okay, all of the #NoomNerd stuff is kinda #annoying, and I’m even a millennial lol. But no one penalizes you if you don’t read every week! Or if you don’t log a couple things for a couple days…or a few days! Guys, just try it. Give it a shot. Be persuaded by this particular review or whatever. You’ve got this!!!💪😊.Musiclover1303Version: 9.25.0

Basic health app with a updated modern lookTo be fair ive lost interest in this app. Im 4 months in and all I get from this is log food and drink water and read some reports and answer quizzes, my attention span does not handle quizzes very well. So this whole physiological app is very turning me off. On top of the first 2 months had articles that were audio that which really got me interested and which my active life being a traveling musician. I just dont find my attention span to do read research articles and be tested everyday. So I HATE LOGGING MEALS. Having to describe each item of food or recipe into an app takes forever. I felt that I spend at least a hour total a day logging food into this app. Talk about being judgmental and weary all day of what I have to eat. Not good for my mental health. Fail on this app. Way to be diet plan app with a fresh look. I had a death in the family and had to put the app on pause. I go to my gym quite often. Noom suggested exercise 3 months into the app but now I can pay more then the $160 plan for noom food plan and what not at $40 extra. But my artist management has paired me with a dietitian and personal trainer. And not getting wild reviews from the doctors. This app was misleading. At least they agreed to end my subscription after 8 months. Either way hope for the best for everyone else on this. If this app updates to more of what I got into 4 months ago. Maybe ill participate more.Val's houseVersion: 10.6.0

Life changingI never thought any weight loss program would ever work for me, and maybe that's still true, because Noom is so much more than a simple weight loss program. As they themselves say, it's psychology! Presented in a current, humorous style, Noom helped you get inside the Why's of your eating, helps you recognize and correct/combat/counteract what's not working, giving you helpful and picture tools to make real changes in your life. I initially thought I'd just use the free trial and then quit, because I didn't want to pay so much. But now I just finished my first week, and after the first two days I have had steady weight loss every day, and suddenly it IS worth it to pay for this, until I finish the course at least, because I don't want this life changing to end. I will also say that the principles they teach you can be applied in many aspects of your life. Since the world has changed so much with the pandemic, this kind of help to examine yourself and the why's of your behavior, for me, has been a really amazing thing to help me start to get out of the funk of pandemic fatigue, whatever. I'm starting to feel more focused and functional as a human being. Thanks Noom Nerds (they said it, not me 😉) for helping me regain some control of my life. Losing weight is just one very happy effect of that. 🤗.RCJinMichiganVersion: 9.22.0

I will be a NOOMER for the rest of my life!I lost over 40# in 6 months with the NOOM program and app. This has absolutely amazed me and my friends! The philosophy and science behind the methods were the perfect ones for me and I have never felt so good while trying to lose weight, physically and mentally. You do have to make a monetary commitment but that’s no different from most weight loss programs. You also have to make a daily commitment to read for about 10 minutes, to log your foods and your activity level. I believe this all made so much sense to me and became a large part of why I was successful beyond my wildest dreams. I learned so much about myself and good and activity and living the right way for myself, making MY choices. Learning why certain foods were advantageous to eat over others. How certain foods made me feel. Portion control was a huge lifestyle change and a real eye opening lesson learned! I could go on and on, but NOOM is definitely a way of life for those who want to learn and lose and aren’t just wanting a quick fix for the moment. You do the work, you get the reward! My doctor and nurse are amazed at my new bloodwork numbers, weight and flexibility in just 6 months! Oh..... did I mention that I am 70 years old?! So, it’s never to late to feel and look your best! And by eating real food at home and in restaurants..SallySaraVersion: 8.7.1

Life changing, if you work the program.I hear people say “Noom didn’t work for me”, and what I know is they didn’t work for Noom. The program is fool proof if you follow it. Read the articles, use the psych tricks, use the tips, follow the suggestions. They offer millions of ideas, pick what works for you and your life and apply it! Make the daily habit changes over time. Let yourself mess up from time to time and be OK with it. Push yourself to try just a bit harder each day. Celebrate yourself with each little success. Even if the scale went up this morning by half a Lb, today, I’m gonna drink more water and eat 1 more green food. It’s all about small, daily changes, that slowly change to habits, which eventually become sustainable lifestyle choices. This program and app will work for anyone who is willing to read the articles, apply a few of the strategies, and use the daily tools it gives you. I personally lost 60lbs in 8 months back in 2021. Had to stop for a pregnancy. Now that I’m back on the program, all the old habits are slowly coming back to me and I’m already physically feeling better and down 8lbs in my first month back with Noom. This program works if you are willing to do the work for it. Don’t just read 2 days worth and give up. Push yourself to do and be better..Fonangel2010Version: 11.1.0

Sign me up!This feels way less like a diet and way more like a self awareness app to help you understand your decisions around food. I’m at a “healthy weight” but as an athlete in their late thirty’s I have been struggling with the “fact” that us 30’s people just need to embrace the 10-15lbs extra cushion we never had before because we aren’t 20 anymore and we’ve had kids?! I get that metabolism slows, but I also still have my 20’s eating habits. You don’t have to mindfully eat at that age (but I wish I knew about it then!) so I love that this app is teaching me to be mindful of why I choose to overeat or eat crap especially when I know healthy choices make me feel better emotionally, mentally and physically. It feels less restrictive eating based (even though it is, because that’s the only way weight loss happens) and more focused on teaching you about your thought patterns, encouraging you, inviting you to self reflect, and also giving you tips and a guide to try to stick to as far as intake/output goes. I’m loving it! But I’m also newly interested in psychology in general. I was hesitant about another “diet” because I’ve watched everyone around me yo-yo my whole life and have never wanted to jump on that train. But this seems like it deals with the whole self, not just the appearance of your body. I say try it!.TeachCoach3Version: 9.34.0

Good concept. UI going wrong direction.I like the ideas behind my his app - applying psychology to weight loss and developing the tools and habits to maintain a healthy weight long term. It has helped me lose weight and work toward my goals. Bravo! Unfortunately, in the six months that I’ve been using Noom, the user interface has gone steadily downhill. It’s now slow to load and slow to commit user data (e.g. during food logging). Why? Isn’t this app mostly cached static content + a small database? The app will also periodically log me out “for security reasons” and refuse to login without an internet connection - very frustrating when trying to catch up while on a flight w/o WiFi. I also find the graphics repetitive and insipid. New fonts are also all wrong. Any app that requires frequent user data input (like food logging) needs to feel like it loads and responds instantaneously. This one used to be fast and it’s not now. Also every software release is not a “major release.” Some are probably more about new features, some more about bug fixes, etc. if Noom’s release notes were less cheerleading and more factual and specific, the user responses to releases would follow suit. In general, it appears that Noom needs to hire some more experienced software architects and incorporate higher UI performance metrics in their release criteria. Life is too short for slow-loading software with cheesy repetitive graphics..Skilzthatkilz199Version: 9.43.0

Noom is worth it- My wife is speechlessI have been using Noom for a week now and have already learned so much it’s shocking. I have changed a bunch of my food habits as a result of what I am learning which is surprising me and very empowering. I told my wife that this might be one of the most powerful apps I’ve ever downloaded- for the impact it is having on my life already and she completely agrees. I am prepping my own meals, eating healthier than I have ever done in my adult life, and finding a great deal of joy in it… This App is a lot of fun and has broke through for me… The Noom App structures learning in a way that works really well for me. The App simply gives you the information, be it scientific concepts, or behavior psychology, etc. there is no person to push back against except yourself- which in my case is amazing. It’s just the App and me. You are given the knowledge and it is your job to apply it, but they weave psychology and health information together in a very dynamic way which worked miracles for me. Helping me break through walls that have kept me stuck for seemingly forever. I love how I can listen to the lessons too, they have great voice actors read you the txt of the lessons- So you can listen while you are doing something else. I have already lost weight and am having a great time with this App..DayrocketVersion: 10.17.0

Noom is not a diet, it is changing lives.I started Noom a little over a month ago and I can honestly say it is so much more than I expected. I am 65, and had rotator cuff surgery a week or so prior to starting Noom because I wanted to get fit, lose weight and get ready for retirement. I have done many diets in my life and the only ones that actually ever worked were the total fasting ones. I lost the weight and did it really quickly, problem is I could not sustain it because you have to go back to eating food and those diets never taught you how to eat real food with calories and fat and carb’s so the only thing that changed was the size of clothes I wore. Noom did not make me stop eating anything, no crazy restrictions and no starvation. Noom changed my life by introducing me to actual food and knowledge of what is different about the foods I eat and how I choose what I eat. You never walk away from a meal hungry nor do I go to bed hungry. I actually have lost weight, every day my scale changes. Noom is the best gift I have ever given myself, and the bonus is my coaches and the group I am in are all real people that I can share my journey with and they support me everyday. Again Noom is not a diet, it is a program that changes lives and allows you to live your best life because it gives you knowledge to succeed..Litttle manVersion: 10.4.0

Not your typical dietI will try to update my review as I see weight loss, but I am on week 5. And this isn’t about weight loss (any longer) for me. Don’t get me wrong, I have quite a bit of weight to lose, but this app is helping me change small habits one day at a time and it’s doing more for my brain than my body right now. My body is benefiting though...I am moving more and making better food choices. I have not lost much weight yet, but my mind is definitely changing and I truly believe that weight loss and a healthy body is in my near future. If you want to try something out to make you feel better about your relationship with food and make small changes for permanent change....this is the app. It’s a lot of small daily tasks and readings, but doesn’t take too much time per day and I personally like to read more about why we do things so that I understand why I want to do them. The goal is achievable lifetime habits and I feel like I am erasing 30+ years of bad habits a little each day. Love the community aspect too...I feel like we motivate each other to keep logging in each day! Coaches check in once a week to create goals and community coaches are usually poking into the group every couple days. I think it’s less about depending on a coach and more about believing in yourself, but the coaches are there as a bonus!.MakeJoy StudioVersion: 7.3.2

Wish I could search custom dishesI’m on week 14 and have had a lot of success —lost 15lbs so far and really managing portion control. I’ve gotten to the point where I weigh in daily, log all my meals and exchange messages weekly with my personal coach but don’t get anything from the group support aspect and haven’t read the daily blurbs in a while. Even so, I’m still finding success and sense of accountability with the logging and correspondence with my coach. I’ve tried free logging apps before and just did not experience the same level of progress. What really got me on here to write a review is that I REALLY wish the custom dishes were searchable so I don’t have to scroll through weeks of meals I’ve logged to find what I’m looking for. We have a lot of hello fresh and go-to meals where this would be most helpful. Having editable custom dishes is a great feature! As we refine recipes, the ability to update rather than having to log it in from scratch again saves energy and keeps my recipes more organized 👍🏼 Something else that could be improved is the expediency in which foods are added to the database. I’ve taken the time to add the food and it’s nutritional value, I should be able to search that item within a couple weeks— I know it takes time for someone to review the entry and upload it to the overall database but I’d say two weeks is a fair amount of time to get that added..G PaqVersion: 8.1.0

Needs work but lots of potentialI like this app but the developers could make it much more user friendly. First, I need to be able to see my food diary without trying to log a meal. There needs to be a tab called Food Diary and another called Analytics where you can see your “colors” as they develop across the day. Currently, you can only see the diary or macro breakdown if you are about to log a food. Sometimes you want to see your progress without entering food, to analyze your data to plan ahead, but you can’t with this app. Also, I like to log ahead — I do this in myfitnesspal — if I know my work day will be busy, and this keeps me on track. You can’t do that on Noom. There is no way to plan ahead. This is particularly bad if I know I’m going out for one meal and need to plan the other meals to be lighter — and as a result, I keep going over, even trying to be conservative. And, finally, Noom doesn’t have a tab for logging exercise. You have to select “do more” and drill down to the limited exercise menu, which needs more options. They need to add HIIT workouts there. And finally, this is the beginning of week 2, and I have yet to talk to a goal specialist. I’ve gotten some bot-type interactions, but she won’t actually respond to me or my questions. She’s just kind of a push notification, like “good job for logging veggies today!” The cost is supposed to pay for the coach. If there’s no coach, then this is just a less robust version of myfitnesspal..Offred80Version: 7.9.0

This system works. Much easier than othersYou still have to “do the work”. No diet changing process that is for real will be easy. It’s gotta be lifelong changes for linger happier life. The app helps you understand and learn from your bad and good habits., There’s moral support by humans (by text with a small community group and individual coaches). Not too expensive- about $1 US a day - well worth it. You can customize how aggressive you want to be in making changes (for me, slow and steady wins the race because this time has to stick). The process works if you do it!!! The app isn’t perfect. There’s an update so maybe it is now, but I had a hard time getting my fitbit to record steps in Noom. The instructions were confusing and technical support didn’t get it until 3rd try. But Noom is MUCH easier to interface than most and a friendly and science-based system to lose weight. Hey, it’s 1. Noom (awareness, balanced moderate eating), 2. intermittent fasting (which I can’t seem to do for long), 3. high protein (keto/atkins whatever name you pick - which may be hard on kidneys/livery), 4. Weight Watchers (pain to track), or 5. gimmicks and lies like magic pills or cabbage diets. Stick to options 1-4 If you think you may have food sensitivities do Whole30 or better yet see a dietician. Then do Noom!.EdieinchicagoVersion: 10.5.0

It WORKSIf you are willing to commit and put in the work, this is definitely the best app to help you achieve your goals! I initially had no faith in myself that I would lose any weight at all, but the way they set up their articles to educate you on how to live a healthier lifestyle is encouraging and inspiring and if you are willing to receive all the “tools” they give you to succeed you definitely will!!! I recommend this to everyone who has asked me what I’ve been doing to lose weight! I started the program 3 1/2 months ago and I’m down 30 lbs and pushing closer to 35....10 lbs a month of healthy weight loss!! I’m a registered nurse and I thought I knew a lot about nutrition and what’s good and bad, but I’m not a nutritionist so I found out I was wrong about a lot of things about healthy eating. Starting this journey has honestly been one of the best decisions I’ve ever made!!! I feel so much healthier and more energetic, and I still have more weight I’d like to lose, so I’m gonna continue with this new lifestyle change bc it’s just that....it’s not a diet... it’s a new way of thinking about food and exercise and your body as a whole! LOVE THIS APP MILLION! I will be sad to end my journey and fly solo, but when that day happens I know they have given me so many things to help me continue on my own!!!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️.Jennifer_RNVersion: 9.18.1

As cliché as it sounds, it’s actually life changingI’ve never written a review for anything before, but this program actually worked, so I felt like I had to. I tried Noom from May-November 2020 and, even though I didn’t hit my initial weight loss goal at the end of the 6 months due to getting busier, I still hit my goal by month 8. I’ve been off noom for a little over a year now, but the weight is still off and I even managed to lose additional weight. (For anyone wanting specific numbers, I started off at 175 lbs, was at 140 lbs by the end of my 6-month subscription, and I’m currently at 125 lbs.) For anyone wanting to lose weight, I would highly recommend noom, but I would strongly urge you to also put in the work. Actually listen to the advice from the articles and see what works for you. I personally really liked the articles regarding habits (ie: how to break your habits, how to make new ones) because those are the ones that have stuck with me the most. And for anyone thinking they don’t have time for this: “It’s not that you don’t have time, it’s that you’re not making the time.” — quote from an exercise psychology professor that has stuck with me. Give this program an honest attempt by putting your best foot forward. Good luck to those who decide to try it!.Rey_12Version: 9.46.1

Good but not as good as it wasI used Noom a couple of years ago and it helped me loose my last 10lbs, and more importantly develop a good “relationship” with food. I particularly enjoyed the approach of making food not good or bad, but some foods are just better and others should be enjoyed in moderation. I also greatly benefited from having a personalized coach to help me set weekly goals and keep me accountable. This go around after having a baby, I rejoined with hopes it would help me stick to my goals while being so busy with an infant. They did away with coach unless you pay extra. Keep in mind that it’s already a couple hundred dollars for a yearly subscription. No way am I going to pay even more to get a feature that used to be included. It’s a real disappointment. I’m admittedly busier this go around, but I haven’t lost much weight at all, and what I have lost, I’m pretty sure I’d have lost even without paying for the app. I have still rated it four stars because for someone who has not done it before, the articles are very good for the first 3 months and can help you approach your weight loss in a more sustainable, realistic way. Noom, please bring back the coach as part of the price we already pay. Your app is already pricey, and the coach was a game changer for those of us going through it again. This time, I regret signing up!.Cass878Version: 11.7.0

Yes, this really works.I started this app in December, after trying to track my calories with the My Fitness Pal app. But I needed more than just tracking calories. This app changes your relationship with exercise and food. If you commit to it you will lose weight. Each person is different, for me personally - it was primarily portion control. I understand now why I couldn’t lose weight, I was eating more calories than I was burning every day. That statement sounds very simplistic, but I understand why now. I ate a lot of the right foods, but not enough. Noom teaches you how to choose whats right for you in every situation. The combination of the daily exercises, tracking food, tracking exercise, the support network of your group, and your coach all culminate into teaching you how to lose weight and keep it off. Sometimes the daily exercises don’t pertain to your situation, so you can glide through those exercises. But when you realize the exercises that pertain to you? It just clicks. You realize ‘this is the issue I have... I understand what I need to do to rev up my metabolism and lose this weight.’ I joined for a year, I decided to give myself a year to slowly lose this weight and keep it off. I’ll be at my goal weight of 130 pounds by November, I have no doubt. This really works..Noomer2021Version: 9.26.0

If you want success!I have tried many diets. I would say that I don’t even consider this a diet but it does affect the way that I eat. There are so many little tidbits of information that help me throughout the day. And even more importantly I have had 1:1 assistance with some virtual cheerleading and direction, a coach, who has directed me toward articles to read and such, to lift myself up. Each day, the lessons, come with practical things - like weighing daily (which I always was told weekly), shopping in the morning for food cuz of decisions process is affected as day goes on... all have encouraged and made me excited about what I am doing. I don’t remember which day I started - I think it was about a week ago. I have lost 12 lbs. I know it is fluid mostly but choosing food that fills me up better is also part of that. Understanding the “psychology” behind things has helped. I have not been perfect at following a regimen but i have got on all the goals set and accomplished many already, which in and of itself motivates. I think this is really gonna work cuz I don’t have to give up stuff - really. I been making exchanges and that has satisfied. Love this and can’t wait to see if I can make it to my goal weight. I know the weight loss will slow down soon - but I am still at a wonder at how I don’t feel deprived. Loving NOOM!.Dlome2Version: 8.37

It used to be goodI have been using the app for two years, and it was effective and user-friendly. But for three months it hasn’t worked. No calorie allowance, far too long to log meals, just buggy as a picnic. It’s frustrating to watch Noom commercials stumping for new customers when the existing customers are being shafted..MrsmickgeeVersion: 8.14.0

A good recovery...I had a similar experience as so many others, I signed up for a very affordable trial but couldn’t find a pricing model until I was suddenly charged $199 2 weeks later! No email or message, I only noticed the charge in my CC! I messaged the “coach” & got an auto response.... I did get a full refund in 24hrs! They build a weight loss program that helps change the mindset and will probably be very effective for those that can afford it..LBG81Version: 8.0.0

Making Peace with FoodI have been eating disordered most of my life. My mother was always heavy, as was her mother, and from childhood I feared being fat. This led to a lifelong obsession with my body and an epic struggle as I waged war against my body. In high school and university, I had a lovely, slim figure. At 5’6” I weighed between 115 and 125. At 125, I felt heavy. I banned myself from the beach always struggling to be skinny though I had a perfect figure (34-24-34). I never ate lunch. In five years of high school and five years of college, I never ate breakfast or lunch. As a working woman, I starved myself, binged on junk and then hated myself. It’s been a viscous cycle that has ruined my life and relationships. I became a runner in high school. If I ate, I gained weight, I told myself. Food was the enemy. Any time I successfully lost weight - always the same 15 to 20 pounds - it was because I starved myself and exercised obsessively. On NOOM, I eat 6 times a day and I eat healthy foods, which I’ve always eaten. I have not had to change the food that I eat, but I do limit portions. I eat throughout the day things that I like, which means I have energy and don’t go to the store to buy junk food after work to reward my misery. I’m satisfied throughout the day. I walk for exercise and I’m losing weight. I’m at peace with my body and at peace with food. I’m at peace with walking instead of running, which I can’t do currently. Thank you NOOM for being that parent to teach me how to eat in a healthy way. I never had that before. I’m 55 and I am learning that I deserve to eat and be satiated. I’m worthy of food and peace..Just a LassVersion: 8.11.0

Exactly as advertised.I spent 20 years of my adult life on yo-yo diets and always ended up weighing more after a few months. I was just about to give in when I discovered Noom. I had no trouble with any of the administration or billing. I found all the directions clear and easy to follow, although I admit the food logging took some getting used to. The coach and group were really helpful. The daily readings were fun, informative, and enlightening - there were days I thought I was going through psychotherapy! But it was worth it. I learned why I had got to where I was, which, for me, was the key to not going back. I followed the program exactly as directed, and lost all the weight I wanted to lose in the time Noom said it would take. It’s now four months since I reached my goal weight, and I have leveled off about 4-5 pounds below that. I’ve gone from a size 12, sometimes 14, to a size 8, sometimes 6! I highly recommend Noom for anyone who is serious about developing a healthier lifestyle..Judith in CanadaVersion: 8.37

App Didn’t Work. No Help or Support. Declining Service.I subscribed to NOOM for several years. In the beginning it was a great App. Unfortunately it has greatly deteriorated with a major loss of the personal support from Coaches it once provided. Noom unilaterally introduced “Circles” basically removing the personal individual coaching with predefined social chat groups. And unfortunately “customer service” and “tech support” has declined, too. I dropped this App after weeks of frustration trying to get the App to simply record food entries and having the App repeatedly crash or freeze requiring constant annoying reboots. I have chosen another more highly ranked and frankly much better App to replace Noom. Very glad I did! Do your Homework, lots of better choices in this Space..Kris BenVersion: 11.32.0

Great!7 weeks in and I have lost 20 kilos!.Pasc13Version: 8.20

AmazingBeing in the conversation every day makes such a difference. I am amazed by the daily weight loss. I am thrilled..KkchigboVersion: 8.0.0

GoodI’m new to Noom and my favourite thing about this is the course work. It makes me feel more confident in the knowledge that I have and am still learning and I love that myfitnesspal is compatible with noom so if I only track in it my fitness pal it uploads to booms automatically. I’m only about a week in but I’ve committed my time to reading each day and I do feel better and confident in my choices and food logging.NeokipcoxVersion: 12.5.0

So much AIHas changed a lot since three years ago. Most initial answers and even support go to AI. Then if you need more support seems to go to a contracted help desk with canned answers. Just wanted to tell them the food swap action in the find food menu doesn’t not work for either my wife and I. She followed all their canned responses and still does not work. Seems hard to talk to anyone.KarjarVersion: 12.5.0

Worth the money!I spent the last week using the two-week trial of this program alongside the #1 rated diet app. I am so very impressed with this product. It's encouraging, motivating and uniquely based on individualized programs. It provides rewards that really help (like days off). Its positive use of both cognitive behavioural therapy and 'academy' of learning are game changers. For me the knowledge learned in just one week far exceeded that of the other program I highly, highly recommend this program. The only downside is the price. I believe if I had signed up for this program for the five months recommended to lose the weight I wanted to lose, I would have to pay the full amount upfront which worked out to almost $200 ($34 a month). So, when asked by a friend to partner with her for a year on the other program at a discounted rate of $12 a month (billed monthly), I signed up for the year. When I canceled my Noom plan they offered me a discounted rate of $19 a month. Had I known they would offer this, I would have chosen Noom hands down over the other program. Unfortunately I am now locked into the other program's plan for a year. Both plans work, but if you want a superior product which teaches you insights about yourself that can be applied to all aspects (not just weight loss), definitely choose Noom!.FrodothegreatVersion: 12.3.0

An excellent wellness app, aside from its atrocious food logging system.The overall content and approach Noom uses is excellent. They don’t just focus on eating or exercise, but on the 4 pillars of health. Using Noom I lost 130lbs in 9 months, over double the amount I had set my initial goal to. I have the app 3 stars as their food logging system is absolutely atrocious. They say they have an updated Canadian database but from my experience their last update would have taken place sometime before 1950. Other than that, their curriculum is well curated and gives you flexibility on how much time you want to spend each day within the app. The program is pricey especially factoring in how poor the food tracking system is, and they could communicate upcoming charges better as there is one note in the initial signup email noting that the full amount will be withdrawn for the next year 10-months later. Sending a reminder email would be super useful. All in all, definitely worth it if you commit to the curriculum!.Joma00054Version: 12.4.0

Not as good on the long haulThis is a fabulous, well supported program. I learned a lot from entering my food choices and loved seeing my activities transferred into calories burned, allowing me to eat more and still lose weight. However, perhaps because I am on maintenance now, or maybe there’s just too much data for it to load, it takes FOREVER to turn on. (Used to be able to do this offline.) They’ve added in a lot more activities, which is great, but it's making it hard to find them to log (putting them all in alphabetical order would help…). Will probably drop it because it just takes too long to fire up..JodieraefVersion: 12.3.0

Noom is awesome. A great program.I had great success with Noom. There were a lot of things they did from lots of different angles, working with the psychological factors was deep, fun and very helpful. They take an approach to make it work sustainably after you leave. It was easy to follow after a week or so of doing it. The only exercise I did was walking, I never liked walking much when I started but loved it when I was done. The cost may seem high because they charge for 2 months at a time, and it was only $60/each month, you make up for that easily by eating differently. It can be a lot to do but they are so good to let you do what you can and come back to the articles, walking, etc when you can. They encourage you to do what works for you. It was fun and I am very happy I chose to do this..Slim and Happy.Version: 12.2.1

BellaSurprisingly simple to use & effective!.TriathlonBellaVersion: 12.3.0

Healthy eatingI am just new to Noom. But learning. You can eat what you want in moderation. So far enjoying Noom..KetokkVersion: 12.2.1

Syncing between devicesOverall a good app for people who like the structure of logging food. I’m shocked that the app doesn’t sync between my ipad and iphone. For a paid app, this should be a basic feature. Also need to watch barcode scan results, as they are not always accurate..RhoRho66Version: 12.2.1

Noom worksNoom works. It will help you redefine your relationship to food while maintaining your commitment. The writing and quizzes are helpful and fun. Giving it 4 starts because it needs to fix it customer sourced database. Food can appear in several categories making it hard to be accurate about your food goal. It also needs to add 1/3 cup or ml as options for measurements. Then I’ll update to five stars..Wilson SpeaksVersion: 12.2.1

Some issuesNoom is a good program for a specific type of person. The course on the psychology of weight loss is interesting and useful. But if you are athletic or older, it’s not great because there is no way to track macros. The green/ yellow/ and orange food categories are useful for people with little knowledge of nutrition. It will help you eat more fruit and veg. But beyond that if you are trying to lose your last 10 or you are really athletic or a woman over 50, it’s not going to help unless you are hitting your protein targets. And there is no way to do that in this app. If you added that Noom, I would be back bc I like the coaching..Smiling LeopardVersion: 12.2.1

Problem with logging movement and inaccurate calories on several foodsI have been trying to log in treadmill walking and treadmill running. The problem is that whether you walk or run one minute or 20 minutes, it shows the same calories lost. I have reported this problem three times to support, but nothing changes. They have asked me to reinstall the application, but the problem is still there. I have been using Noom for four weeks now and I like this app. Unfortunately, a lot of the calorie are inactivate on a lot of foods..PlmamleeVersion: 12.2.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 12.10.0

Noom: Healthy Weight Loss Plan Negative Reviews

So far, so badWhere do I begin? Signed up through iTunes and quickly realized that Noom charges $44 per month; bu if going through their site, it is $199 per year if paid upfront. There should be the same price irrespective of where one signs up. When my free trial period was almost over, I cancelled the iTunes subscription and went to the site on the desktop. When going through the subscription steps, a page popped up asking me to help pay for the costs of the free trial period. Also, while signing up, I had to go through several screens soliciting add-on services and invitations for my contacts. Finally, I got to the page with registration information. Once I filled it out and hit send, a message popped up that an account like this already exists. I then tried accessing the account through an app and received a message that there is no such account. Talk about self contradiction! After spending 15-20 on the chat line with support, and then as much on the phone with support, we finally got my account reinstated and I was able to register on the desktop. After that all I had to do was delete and reload the app, enable cookies and change the password again on the account and it seems to be working. I can’t seem to access the data that I accumulated during the introductory phase, but I am too exhausted to contact support about it. Time will tell how successful the app is with losing weight, but the administrative part has been very unpleasant thus far..Taras FHVersion: 9.35.0

Read This FirstThe Better Business Bureau has issued a warning for users of weight loss app Noom. In a Wednesday (Aug. 19) news release, the bureau said it’s seen a “significant uptick” in the number of calls it’s received about the app. Between Aug. 16 and 18, the bureau received 1,213 consumer complaints about Noom, largely about billing and customer service, compared to 2,023 total complaints since July 2017. According to a bureau alert, consumers are trying to cancel during the free trial offer but are still being billed for between $20 and $40 in monthly subscription costs. Customers are also claiming they are being charged upfront for several months of subscription, in amounts from $120 to more than $180 instead of being billed monthly. “Nearly all consumers detail the difficulty they encounter when trying to get in contact with the company’s customer service to request a refund of charges,” the bureau said. The bureau warned customers to read terms carefully when they sign up for a free trial, especially for health and wellness apps..CLDozVersion: 8.23.2

Nothing specialThis is an expensive app for a program that promises to be different. It’s not. It’s a standard calorie restricted diet and food logger with the added, “bonus,” of a lot of irrelevant or obvious tips. If you had terrible eating habits and didn’t know anything at all about when you should be eating, you might get something from their daily readings. A lot of eye rolling quizzes daily, a group you’re supposed to feel accountable to, but you won’t. A “coach,” who pops in to offer incredibly generic suggestions about once a week and some really odd cornerstones to a supposedly, “psychology,” based program. Daily weigh-in is the first or second item on the to do list. The program never explains why that is. I reached out to my coach and group leader as to why Noom makes that a top priority and then struggles to constantly keep people motivated when that daily weigh in often doesn’t show you what you hope for. I mean, we all know the scale fluctuates for all kinds of reasons, but it’s disheartening to follow a program strictly and be asked to measure daily and so no or backwards progress. A weekly weigh in seems more effective. My group leader didn’t respond. She just liked my comment. My coach told me that I was “empowered to enter any weight I wanted.” No kidding, bud. My question is why does Noom make daily weigh in such a high priority and then spend all their time telling people not to worry about it. I lost weight, but no better than free apps like LoseIt. The material is no better than free apps. There’s no big secret wonderful thing here. Save your money. Get a free meal log and step counter. Most unappealingly is that the last few “lessons” I’ve had on the app are now encouraging me to try stuff from other fad diets like Paleo. Total garbage. Not as advertised..KraftwithaKVersion: 8.12.0

Don’t bother if you live in CanadaSuper hard to log food if you aren’t American. They have nothing for Canadian chains or foods. They shouldn’t sell this app to Canadians because they don’t support it..Sucks 12..,,,5667Version: 8.14.0

Lights the FireI think it is a good app to get you moving in the right direction, but there is so much going on it can be overwhelming. While you have a coach they don’t do all that much and seem to recycle articles from the app? I see the point of the “group” is to build accountability, but these are strangers, it doesn’t really serve the purpose it is trying to achieve. Everyday you are bombarded with new facts about eating it is often hard to put them into practice because it is information overload (and I have a master’s degree!). So, I do think it is worth a try, but I don’t think it’s worth investing in long-term. Did you get all of that?.MollyrunsatnightVersion: 8.4.0

Asking for credit card before trialClearly a scam, I didn't even know apps were allowed to collect that kind of information instead of billing through Apple!.JapSouzaBRVersion: 8.15.0

This is a scam!I was charged for $129 after the 14 day trail. There wasn’t any communication about subscription fee. When I contacted the coach, she sent me a link to cancel the service. But I was still charged for the period of service I won’t use. I’m very disappointed with this experience..Ally 2019Version: 7.9.0

BewareI had signed up for trial period but did not know how to cancel. I thought they would send me an email to tell me my trial period was coming to an end and to ask if I wished to carry on. I did not receive any message but was charged $129.00 on my credit card the morning after my trial period ended. I messaged right away to please cancel but was told I was too late..Barb@CVersion: 8.6.0

Scam?I got a trial of Noom and on the last day of the trial I cancelled. I was still billed for the entire period. I contacted the coach who didn’t respond and also emailed support and was told I didn’t cancel in time despite the cancellation happening on the last day of the trial. I am seriously thinking that this is a scam if you get charged for a free trial. I am very disappointed..PowamiskewVersion: 6.6.0

This is a scam! Don’t do it!This is a giant scam! Don’t waste your money! The content is time gated, the “live service” option is a robot most of the time and a “once a week” once again time gated system. There’s nothing new here. The dietary information is widely available for free! The “personalized system” isn’t personal at all. Nothing is actually groundbreaking… they are just helping you build bad spending habits…. DO NOT WASTE YOUR MONEY!!! Or your time!.Frogg123457889Version: 9.20.0

Don’t waste your timeI thought this app would be different. I paid for the plan, and that was it. No support, no help, nobody reached out. There is no customer support. No number to call. You leave messages in their “help” chat and nobody responds. Just automatic computer messages. I paid for a plan, plus an ad-on meal plan and workout plan. Again, nothing. No link, no help, no plans sent to me. I’m so frustrated with this, and nobody is available to help..Snides_85Version: 8.14.0

Really disappointedSigned up, followed the plan, even paid for the email plan. No coach reached out, no plan provided! 1 month later still nothing! Save your money!.Neuro929Version: 8.10.0

App won’t workI downloaded Noom a week ago and started going through the setup pages. After filling out the demographic questions, a page with two options comes up (fit for good or lose weight for good). No matter which one I choose, the app just takes me back through the demographic questions. I’ve tried reinstalling the app and that didn’t work. I also emailed the company when I first had issues and got no response..Court57Version: 8.24.0

False advertising + fat shamingThe claim by the app that it doesn’t put you on a restrictive diet is just plainly false. It gets you to count calories and restricts caloric intake per day. How is this not restrictive??? This app is no different from any other calorie counting app. Not only is it misleading, it also fat shames. It tries to convince the user that their habits need to change, making the assumption that anybody trying to lose weight has unhealthy habits. Very disappointed about this carelessness by an app that claims to have been developed by health professionals. I highly doubt it was..Annaphase07Version: 8.11.0

Disappointed!I thought I was dealing with an ethical company at first, but when I saw that my subscription was automatically renewed, I was surprised. I contacted them the day my credit card was charged and they said they would only provide me with half of my money back. I wouldn’t recommend this app/program as I think they use the auto-subscription to scam their customers and then act like they are doing them a favor by only giving them a partial refund. I was really disappointed and surprised..Rhe79Version: 6.5.0

Calorie budget does not properly account gor exerciseFor athletes whose calorie budget is determined primarily by exercise levels rather than base metabolism, allocating only 50% of activity calories to food calorie budget would result in death. It is essential that 100% of exercise calories be added back to food budget otherwise excessive weight loss will occur and athletic performance will decline due to consuming muscle mass for energy as well as simply not having sufficient energy on hand for exercise. This app makes dangerous and wrong recommendations for active people..Eaj413Version: 8.36.0

Interesting concept but falls short on some of the core elements it promotesThe articles are somewhat interesting and they are presented in a fairly engaging way, but that’s about where the good things stop for me. Meal entry is a big component of the app and I find it very cumbersome to use. It’s complicated and difficult to properly enter your own recipes into the app and you can’t share recipes with others. The recipes the app gives you are limited and sometimes contain errors. It does try to learn what you eat when, but sometimes the default portion options make no sense, making you take a minute or two to enter things properly. The personal goal coach is intriguing, but it’s basically scripted and feels fake. I get a message each week asking what I want to focus on and then a generic follow up asking how I did. It feels like an AI program could do the same thing and not like the personal coaching relationship it’s sold as. Don’t get me wrong, the coach is polite and encouraging, but it feels like engaging with someone at a call centre using a script as opposed to a personal coach. The group your assigned to is also intriguing, but I don’t feel like I was marched with an appropriate group. The vast majority of people in my group are in vastly different situations than me and much of the discussion is hard for me to relate to. Overall the app has helped me develop better eating and exercise habits, but I think it’s over priced for what I’m getting out of it and may have had the same results buying a book on healthy lifestyles and purchasing a generic nutrition and exercise tracking app..Amacive4Version: 8.35.0

Waste of time and money for a botDon’t bother with this app or program! The “coach” is on auto response and it’s not even a quick one either. Had to wait 12-24hrs before I got any response and when I did... it’s all generic. Paid for a meal and weight plan and nothing happen on that. Lucky I checked my account and they were about to charge me another $199 as a subscription which I never knew was going to happen. Don’t bother with this app. You’re better off signing up for a real life coach!.TrigzterVersion: 8.14.0

Noom as a calorie calculatorFood calculator not as easy to use as “my fitness pal”. Biggest pet peeve is it doesn’t remember portions. Weight graph motivating Overpriced and having to pay for a whole year was less than desirable and very unattainable for many people..Zoom x 41 daysVersion: 8.14.0

Wasted of money and timeBe advised: All you have to do is count calories. Some good information given in texts that are made long because of the need to be unnecessarily funny. The coach is not helpful at all - answer your questions with “I can’t help you with that. Let me know if you want to know more about ‘whatever’” and there comes another article. I felt like wasting my time and getting anxious. It was a waste of money and time..LetiazevedoVersion: 8.13.0

Useless waste of moneyNot worth the money, super expensive and all info and other features provided can be found for free online or through apps that don’t charge 130$+ to send you articles . It’s super expensive and ultimately useless, don’t waste your money..Nl04uqVersion: 8.10.0

SCAM!!No meal plan… so you pay $200 for…. The APP! You get no meal plan that’s an extra 79$ legit you are signing up for access to a horrible set up app and zero features nothing special my fitness pal is better set up then this! Don’t waste your money! There are no coach reach outs or meal plans.Skeetskeet1234Version: 9.20.0

Unique. Could be better.Would be great if someone actually read the answers you give on the daily quiz/goals things. Also a “start over” type option. I fell off the wagon and now I’m days behind in the lessons compared to the group. Would be nice to go back or for the lessons to not progress when you have days you didn’t do the things in the app..Kritter2point0hVersion: 8.13.0

Scam- Automatic money chargesThey ask you to donate/pay as you can when you sign up for 2 weeks trial. Then automatically charge you 159 dollars ( for 4 months subscription) from same credit card you used for trial donation WITHOUT consent or agreement to renew or sign-up for full program. Then when bill arrive to your credit card you go to cancel but you CANNOT. You must send messages in writing to your coach and then they reply with links . Total scam and illegal use of credit card to charge you money for things you did not agree on. No refund either after automatic charges..AppleusernaVersion: 8.10.0

DO NOT USE THIS PROGRAM!!I thought based on the trial if I liked it I would continue to use it, however I got I’ll half way through and couldn’t complete the program due to illness. I was billed $129.00 on a automatic renewal without receiving any notification prior to being billed.!! I asked for a refund, with no response and they just cancelled my subscription. I’m still trying to get my money back. Also they said I can still use but have cancelled my access?? Worst experience I have had in customer service in a long time. Do not use this program!!!.MjsbehdVersion: 8.8.0

Not worth the cost!The amount they charge for this program is ridiculous. All the information they provide can easily be found ONLINE and for FREE. I wouldn’t waste your money on this. The “coaches” weren’t much help. They literally just Paraphrased everything I said to them. For example: they would ask me “what goals have you been working on this week,” and I would say I would say “I’d like to eat less sugar,” and they would say “so you want to eat less sugar, how are you going to do that,” and I would say “I will stay away from it,” and they would say “so your going to stay away from sugar for the week.” And that was pretty much the extent of most of my concert with the noom coaches! Major disappointment, I definitely thought I would be getting a little extra help. It was just the biggest waste of time/money. I got absolutely zero help from my coach. She sucked and honestly sometimes I felt like it was just computer generated responses. The only reason why I am even giving it one star is because I did like the calorie counting system. I don’t know what you are paying for when you pay the $200+ dollars for this service. Go download Lifesum or my FitnessPal for the same kind of calories counting system for FREE. Or spend the extra $30 ish a year for premium subscription for both those apps, which in my opinion get the job done equally as good! This app may be good for a select few, but if you have access to the internet I would just google “weightloss tools/tips,” and probably 90% of the information given to you on NOOM will be right in front of you for FREE on google. For real! Don’t waste your money..PrincessAcireeVersion: 8.1.0

Not Free14 day trail or pay per month!.Ihavzedogz7Version: 8.1.0

Not worth itThis app doesn’t work. They bill you constantly and don’t even send you an email that they are charging you. Complete waste of money. Not recommended..Anisan53Version: 6.14.0

SCAM.It's baffling how this app has managed to maintain over four stars on the App Store. I attempted to sign in with my Apple ID, completed the questionnaire, only to be prompted to redo it when trying to proceed. After investing half an hour into answering the questions again, I encountered issues logging in and was informed by customer support that they couldn't assist due to the authentication being through Apple ID. With my subscription set to renew in two weeks, risking a $200 charge, I promptly cancelled it via the App Store. Upon attempting to sign up again with my email, which had initially worked fine, I was informed after entering my credit card information that it was linked to an Apple ID email. It's become utterly perplexing and frustrating to navigate, with seemingly no assistance available. Changing passwords adds to the ordeal, requiring a login two hours later. Delays upon delays only compound the frustration, leaving me thoroughly dissatisfied and questioning the integrity of this service. The evident creation of technical issues and delays appears designed to capitalize on users' forgetfulness, all for the sake of extracting $200-300 from unsuspecting individuals.SudebwVersion: 12.4.0

The moneyWhy is your app telling me it’s gonna charge me $259.99 but no monthly payment that’s a little excessive.B_DmtVersion: 12.3.0

Not honouring promo pricesEnjoyed the app but after a month into my 6 month promo my account wasn’t billed. Tried to sign up again and the promo I had was now gone and they wouldn’t offer the same price. Seems like a sleazy way to try and get more money out of people. But, they are pschyologists, so I guess they know what they’re doing. Be wary when using promo codes..Wackaday6Version: 12.2.1

Color system fails!With the App you can’t look at how meals are categorized according to their “color system” for categories of food! The aggregate is useless as it drops items as it runs out of room on the display! This company doesn’t care and repeatedly keeps asking what the problem is! Cash is the motivation for this company and nothing more in my experience..Crustified369Version: 12.2.1

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