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Stayconnect® Remote Customer Service

  1. Stayconnect® remote Customer Service
  2. Stayconnect® remote App Comments & Reviews (2024)
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Pair your mobile device with your hotel room TV when you travel. Available at thousands of hotels across North America.
By using the code found on your TV's interactive menu and connecting your device, you'll be able to:
- Power the TV on and off
- Control and mute the volume of the TV
- Change channels and browse the TV lineup with the included channel list

Stayconnect® remote App Comments & Reviews

Stayconnect® remote Positive Reviews

Delivers on its promiseI don’t quite get the hate for this app in the other reviews. It does exactly what it claims to do in its description right here on the App Store: change the channels, adjust the volume, and control the power. (Apparently, certain reviewers here are too inept to even read this, or perhaps they delight in playing the victim and saying they were “misled”.) Yes, this is very basic functionality, but it’s a lot more convenient to flip through channels via a labeled list on your device rather than punching in a meaningless, ambiguous number or using up/down on the remote, so the app is a clear improvement here; the other reviewers saying that the app is “useless” don’t know what they’re talking about. With that said, the app is missing basic functionality that is standard on remotes, such as mute (the only way the app lets you zero the volume is by dragging the volume slider to the bottom, and there’s no quick way to return it to its previous level), previous channel, and similar functions, so it’s a step down from that standpoint. Hence only three stars. By the way, while other reviewers claim that the app allowed them to cast to their TV via AirPlay or Chromecast, I did not find this to be the case. Perhaps my hotel didn’t enable this functionality or its TVs were not compatible with it? Here again, though, while this would be nice to have, the app doesn’t promise it, so I can’t fault it..Version: 1.0.0

App works perfectlyOnce you download the app and are connected to the hotel wifi you simply close the app and go to your app of choice on your phone. Once you select a program within Netflix for example that program will have a little rectangle box on it. Select the box and then select the chromecast option and the program will be mirrored on the TV..Version: 1.0.0

I thought it sucked at first tooBut then I read someone else’s review that explained how to make it work! I will say that the instructions were lacking in my hotel (Hyatt) and without coming to read reviews I would have literally never known how to do this. 1. Download the app 2. Connect to hotel wifi 3. Connect the app to the Google chromecast option on your tv 4. Once the app is connected and is functioning as a remote, leave the app and open your preferred streaming service app 5. Find what you want to watch and select the Cast icon and your TV will appear!! I had to disconnect and reconnect once, but after that it worked great all week. Hope this helps someone else..Version: 1.0.0

Absolutely does connectI feel like people who can’t connect are inept at following directions. Click “google chromecast” on your hotel tv guide and follow the directions closely. (They will ask you to join a specific WiFi). Then All you need to do is open a streaming app on your phone, and click the streamcast button. It really is that simple..Version: 1.0.0

It worked for meI may be in the minority, but this worked for me. I was able to do what I was told - change the channel, change the volume, look at the guide. This was at a Hilton brand hotel. Connection was great.Version: 1.0.0

Just whyHad to give it 5 stars because app works as intended but why?. Thought this was going to allow streaming to TV from connected device but it is just a remote..Version: 1.0.0

Does what it says, not much moreThis app uses your phone as a remote control as the description states. Do not expect casting, the app doesn’t claim to be. Look at your TV remote. Look at the app. Look at the TV remote. Same. Three stars since it doesn’t add any value over the actual remote. - no guide - no mute - no sleep timer - not much faster switching channels than the remote Only value-add is being able to see channel names and jump direct but still, very small value add. See those things on the remote, those are called “buttons”, there, now you don’t need your phone..Version: 1.0.0

It’s annoying, but does the job.It all really depends on the TV and the limits it has. Hotel I’m in only has so many channels, and the app is just a quicker way to change from channel to channel. The TV I’m using doesn’t have the chromecast option to stream, so now I’m being forced to watch Kelly Clarkson..Version: 1.0.0

It works, butThis app is FINE, but it’s only a remote control, as the description says. Some TVs also have a Chromecast feature, some TVs don’t, but that has nothing to do with this app..Version: 1.0.0

It worksI was able to share Netflix to my hotel TV. Just wait for the pop-up on your TV that tells u when it’s ready.Version: 1.0.0

What happened to detailed scheduleYou used to be able to put has the ability to see local schedule but no longer? Why, no longer an option?.Version: 1.0.0

Simple & EffectiveGreat way to control hotel tv. Don’t have SLOWLY scroll through Tv guide with remote. U can quickly jump from channel to channel. 👍🏽.Version: 1.0.0

Awesome!Instead of fumbling with a remote and figuring out channels you scroll through them on your phone. Easy and helpful..Version: 1.0.0

Basic but worksWorks as advertised. Let me change channels and volume in my hotel room. Still have to touch the remote to do the pairing thing otherwise good..Version: 1.0.0

It worksI mean.. it’s very useful when the remote batteries are dead and the hotel superglued it shut 🤷‍♂️.Version: 1.0.0

Works and don’t have to touch remoteSeems like most people missed the point of the app, which is that you don’t have to touch the hotel remote control..Version: 1.0.0

Does what it’s supposed toApp is a simple, straight forward download and set up. You can turn tv on/off, change volume, and browse channels right from your phone. Very cool and nice not to have to use the grotty hotel remote. Worth a download..Version: 1.0.0

Useless or usefulIt is terrible absolutely terrible but there is one good thing about it you can turn it of with your phone so pretend you on your phone looking at something and your friend has the remote you can turn it off with your phone you’ll get a laugh but besides that use a damn remote.Version: 1.0.0

Nice to get the channel listChannel list easy to scroll. Easy to find and select a channel. Volume control a bit odd, but functional..Version: 1.0.0

Amazing but I dont know how to go on moviesHelp.Version: 1.0.0

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Stayconnect® remote iPhone Images
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