Universal Remote・TV Control Customer Service

Universal Remote・TV Control Positive Reviews

Expensive but greatWhile this app is rather pricey (7.99 a WEEK) it connected almost immediately, and works smoothly with my TV. I think it’s great for emergency situations such as mine where my TV remote decided to stop working so I’m waiting on my new ones to be delivered. While definitely not a long term app, it’s good for what it is, and they do offer a free trial for 3 days as well..MivisiaVersion: 1.60

Great app for me - subscription model is too expensiveI like the app layout it’s nice easy to just tap on an app and my tv will go there. I have no problems with that part. I don’t like the weekly subscription model and I think 30 for a yearly subscription is too expensive for a virtual remote. I may pay 15 or so if it goes on sales as I have kids and they like to steal the actual remote when it’s just sitting there. 😄.Ddh532Version: 1.38

Perfect!This app is a lifesaver! It connected to my TV in seconds and works perfectly as a universal remote. The interface is clean and easy to use, and I love the touchpad and keyboard features. Everything responds fast with no annoying delays. Highly recommend it if you ever lose your remote or want a better one on your phone!.Tanny_RVersion: 1.59.1

Desperately trying to watch tvMy fire stick remote crashed and burned waiting for a new window to arrive check this app out to see if it would work cause nothing would and it worked perfectly.MilsterbrewVersion: 1.38.1

So far so goodI just downloaded it today and it’s definitely serving it’s purpose! Only thing I don’t like is i can’t control the volume with it which is a huge disappointment. Hopefully that will change with an update or something. I’ll give it 5 stars when it’s able to control volume as well but overall very pleased with it!.SanagunTheScholarVersion: 1.34

Assist & Smart Controller Honest ReviewThe Universal Remote Tv Control works incredibly well…! It’s easy to set up, has no lag and doesn’t freeze your phone up like some other remote apps I’ve experienced. Great job!! Kudos to the developers…!.Str8Savage69Version: 1.63

Recommend this app ☺️Was skeptical at first, but this app actually works! Turned my phone into a remote in seconds—no complicated setup. Way better than digging through couch cushions for my real remote..Angela RockStar01Version: 1.49

TOP APPThrow away your Roko device that came with your TV. get this app. you never have to replace batteries. You don’t have to buy a new device because all of a sudden the clicks don’t work anymore it and if you get the Roko app, it’s free..MississippiArabVersion: 1.28

Expensive but goodIt charges weekly but your paying for the quality so I don’t blame them not ly I can connect to LG but several smart tv’s. You can also cancel the free trail before it ends if you don’t like the service and it won’t charge you.IIIIFLEXIIIIVersion: 1.65

It’s a great TV remote! but nine dollars is a little too expensive.The only reason I bumped it down to a three is because it cost money me and my mom lost the remote a while ago, and we tried to use an official source for TV remotes. But this is much better! The good thing about this is that it actually has volume! Great job guys..Zen BoylanVersion: 1.59.1

So funnnnn!This is a 10 out of 10 because when you get on the app, it turns on the TV and you could just control it and go to anything so that’s why I like it it’s so so so amazing amazing!.CharleaAtkins🐥🐥🐥Version: 1.62

Recommend!Worked first time no problems easy to use. Would recommend using this remote..MisslPueVersion: 1.48

It worksTook a couple tries but I’m pretty sure it’s because my phone wasn’t on the same WiFi as the tv at first. Other than that great stuff.P UnknownVersion: 1.58

Best remote app everConnects immediately unlike the rest of these apps. Sadly I’m not going to pay for this though just because I can’t find my remote 💔.Erica0424mochaVersion: 1.62

RetiredI am 62 years old. Before I did everything on my computer, computers and iPhones iPads cell phones from the first cell phones till now. Now..ChairBear1015!Version: 1.51.1

This remote is greatThis remote is legit! I've tried others in the past and they never do what they say the will and even if they do they don't do it fully!.EvolutionsaxP1Version: 1.48

Kids stopped cryingThis app is awesome ! Quick easy setup. The app works better than the missing remote ever did. Now my kids can watch “Elf” before bedtime, Thanks.Remoteless3Version: 1.58

AwesomeI just been using this app for about 10 minutes and it respond exactly as I was using a physical remote control. Very useful..GuaretasVersion: 1.60

Frustrated with this appIt allows me to change channels and volume up and down but it won’t allow me to power on/off or mute it. I have pressed the buttons several times and still nothing.WomansToolBeltVersion: 1.64

IT REALLY WORKSI didn’t believe all the add i’ve been seeing of ts. but once i saw it for the 87th time, i decided to try it. and what do u know! it actually worked. five stars.Micronesian5Version: 1.59.1

RokuThis controller works with any tv and it’s on my phone I drive a truck and keep losing my remote but always have my phone.Tazz6319Version: 1.59.1

WorksActually works. The other one I tried with 495k good reviews, couldn’t even find my tv.BryonsixxVersion: 1.53

Samsung easy installation with Mobile device remote remoteTwo minute programming required very easy.Grandpa Lawrence SrVersion: 1.15.1

It work!!I’m happy it work honestly tired of unsupportive apps. This one actually works and is worth the payment 10 fold.IDislikehumanityVersion: 1.60

Missing a helpful functionIt would be nice to have an input option on the app instead of having to cycle through my tv Home Screen to the input tab. Food for thought..DLahrzVersion: 1.28

Great over allIt was great I needed a remote got fried though of a idea and came to this app and my tv works just like how I first bought it ❤️.Fer67!Version: 1.58

Afford a house and get out and get a house for free and get paid your rent for a year and then get pKindly refund my money back. I never used this remote app.Hsga shnVersion: 1.35

So easy !Very easy and fast to connect on tv. Worth paying for when you’re in need.AnakarenPCVersion: 1.55

Very helpfulVery helpful and really works I’m normally a Roku girl but I have a different tv and my remote just stop working and now I have this app.Liyah lookVersion: 1.40.1

Yeah it works!!!Worked immediately, saved me the struggles of looking for the remote every time I can’t find it.Tess BrelieVersion: 1.35

FantasticTried this, and it works like a charm. Should have done it years ago !.JCSladeVersion: 1.60

Jonathan DiazThis is a good app because something’s we lose the remote we can’t find it so this is a good app thank you.ⒿⓞⓝⓐⓣⓗⓐⓝVersion: 1.50

Awesome appAmazing app just shouldn’t cost such a high fee weekly that’s a little much whenever the Roku app is 100% free but I love my fire tv hands down.Shyanne1130Version: 1.40.1

Buy it!Don’t second guess, works with most LG tvs basically except the really old ones! Go for it!.Poohbear822Version: 1.57

Great if you lose your fire stickLost my fire stick and this app works perfectly.ACSSSSSSSSVersion: 1.56

Easy to set upWorks perfectly and easy to connect.Alex 🤟🏾Version: 1.48

Actually, it worksIdk what else to say? It actually works, it work by accessing local wifi, it’s simple and it’s the only app I’ve seen work so far..Thomas BeauvaisVersion: 1.35

RemoteIt worked first time and works every time was easy to set up.Bigboy@2008Version: 1.35

5 starsApp is more efficient then a normal remote, also different backgrounds and settings.Goyyy tempVersion: 1.33

Reason whyI like if I like, lose my remote, I can still be on my TV but I don’t like how it cost money.Maeve1242Version: 1.32

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Universal Remote・TV Control Negative Reviews

Most Ridiculous business plan I’ve ever seenSo I am not one for leaving reviews. If I don’t like the app I commonly just uninstall. But I have recently lost my TV remote and I am looking for a quick fix so I don’t have to run to the store and get a new one. Upon opening the app I was prompted to buy a monthly subscription of 5.99 to use this app. Not only could I just buy any universal remote for the same price once, but I could just get another the exact remote I need for much cheaper. I was amazed at how many positive reviews this had given the price and even more amazed that this app has made any money what’s so ever. What prompted me to write a review was I had just recently received my masters degree in business administration a little over a week ago and was blown away by this clear as day scam of a business idea. Wouldn’t buy this ridiculous subscription to turn your TV on and off, in the long run it’s probably cheaper to buy 2 remotes Incase you lose the first one😂. Don’t be scammed!.Im LemonsVersion: 1.20

SCAMIt’s states 3 day free trial but requires credit card info upfront and in the small print states you need to cancel 24 hours before the trial ends to receive a refund. On top of it all they don’t include a cancellation option on the app. Even the supposed “email support” is a fake hyperlink. They do they’re best to make it impossible for you to cancel or reach them. The app didn’t even work for me despite making sure it was connected to same WiFi, tried restarting tv, router, phone, etc. Also, $6 a WEEK to use a remote?! They have different subscription plans hidden that they don’t even explain. Save yourself the headache of dealing with this app..Little.Betty.WhiteVersion: 1.20

Terrible 0/5Never done a review but I’m very frustrated. The remote somewhat worked for 10 minutes then completely stopped working. Even while connected to the tv the remote does nothing. Take a chance and try the free trial. Do not give them any money. Don’t take a chance on emailing customer service either. It’ll say you can but when you go to send the email the send button is grayed out therefore it cannot even be sent. I’m only giving one star because I’m not allowed to give zero..User_robkingVersion: 1.29

It disconnects a lotI thought maybe my Wi-Fi was just weak, but no matter what time of day the remote quickly disconnected from the TV. It only worked for a few seconds, and then nothing. I bought a new app to do the same thing and that doesn’t happen and it doesn’t happen with my Roku remote app for my other TV either so it must just be this one..LaLaMonster87Version: 1.10

It broke my TVThis is trash. First, they want $6.99/wk to use it. I decided to give them the benefit of the doubt. As soon as I paid, I paired it to my tv and my tv and the app crashed. The app crashes every time it opens and now my tv is not working. I don’t even know how that happens! Do not waste your time. I couldn’t delete this app fast enough. Prayers for my tv.DMB2013Version: 1.8

MisleadingWorse than any free version. By the way, this is a subscription service. It won’t let you verify it works before you subscribe but it does tell you whether or not it has already “detected your tv.” Quotes are important, because that’s a lie. It requires WiFi to work and is decidedly misleading to that fact. Wish I could give zero.Sats tatsVersion: 1.15

Terrible customer serviceDownloaded got free trial didn’t have my tv brand plus I found my remote and they will not assist in canceling before my card gets charged I’ve sent out 3-4 emails I’m getting extremely frustrated why would I want to pay for something that doesn’t work and I don’t need?!?!?.Morgan123453356Version: 1.15

It charged me and I don’t even have the app downloadedI guess a while back I downloaded it to see if it worked without purchasing but didn’t. Today I put in new card information and it charged me out of nowhere. How in the world does that even work? I haven’t had the app in years..IthinkilimethislittlelifeVersion: 1.9

It’s a scamThey offer you 3 days trial for free and tell you you won’t be charged until the 3 days are up so I decided to try to see if it would work and I was charged immediately and the app didn’t even work for my tv so screw all the people who are involved in this scam.EhidvhydjcfhVersion: 1.33

JunkDownloaded and opened app used it then changed to a different screen. Went back to the app and it wouldn’t work until you closed it out and reconnected to the TV!! And you have to have the original remote to accept it. Pretty useless!!.Jcarter8968Version: 1.9

Couldn’t find any TVsMaybe because I wasn’t paying for the ad free version idk but it couldn’t find 5 different TVs on the same network as my phone.Noah M LVersion: 1.28

HelpI’d like to cancel my subscription, I don’t need the app anymore and have no idea how to cancel… I’ll change my review rating after I get some help.PuppyandbigdogVersion: 1.27

RidiculousThis is just insane to pay $59 for year just to use app to turn on and off tv..everything seems to be about $$ what has the world come to.Jays mixed servicesVersion: 1.8

Only tvs with wifi.I have a bit older tv that doesn't have the ability to connect to wifi so i can't even connect my tv. How is this a "universal" remote?.€r¥oVersion: 1.15.1

No free trial,Said it was a free 3 day trial. Had to pick a plan to download. 2/2/24 It didn’t work on my tv so I cancelled in under 5 minutes. It said I have use of app until 2/2/25. Don’t do it!!! I am very unhappy..Tlittleton68Version: 1.11

DumbAsking for money for a remote subscription. You’re better off buying a universal remote than paying for this app..Confused AlpacaVersion: 1.15

Trash appApp doesn’t work then isn’t easy to cancel the subscription and they do not get back to you in a timely manner.AshspiceeVersion: 1.7

I would never pay for this anywayBut it also didn't really work well on every app.Royorbs3Version: 1.27

Doesn’t stay connectedDisconnects and have to restart every time the phone goes screen saver.Jessicabla516Version: 1.27

.Took forever to find my tv but well see if it works.MrchorizonVersion: 1.20

WAS greatWorked great till recently, now I can’t pair my Roku TV :( I pay for a universal membership too.FJTAYLEYSLVersion: 1.22

DONT BUY THIS APP!!!!Firstly it’s not worth $30. Only the mute button works. When asking for a refund they say they dont receive payments so they cannot refund. Its a scam!.NobbinigeVersion: 1.15

What a jokeIt wants you to pay, doesn’t even matter if it will work or not.KokoritwoVersion: 1.18

Won’t work on my Sony TVI was in an endless loop of error messages despite of following all the instructions. I give up..TK in OKCVersion: 1.9

ScamDoesn’t work and immediately starts charging you $6 a week without authorization.Cjw21889Version: 1.15

App won’t workControl won’t turn on tv. E tv is on and connected to the internet, then app works.Remote work notVersion: 1.15.1

It doesn’t keep the connectionYou need to disconnect and connect all a the time..Glitch_jayVersion: 1.15.1

Pay to use? SmhWhy do I have to pay to use the remote? I’m not a fan at all.ScaryWhisperVersion: 1.17

RemoteRemote doesn’t work, I want to cancel without a charge.Marvie47Version: 1.10

ScamDisgusting scam. Never pay for a remote control app, and especially not weekly.Dolby CavisVersion: 1.8

Literally isn’t working I want my money backScam.ArtiztNYCVersion: 1.15.1

Ok but..I have no money and I have to pay :(.I love bill cipher <3Version: 1.12

Doesn’t workThis does NOT work with an older Samsung..Kat5662Version: 1.26

ScamThis app gives you a free trail and then hides the cancellation button. 0 starts..ErrorreadingdiscVersion: 1.15.1

$$$$The app is OK but I’m trying to get rich my God $5.99 a week? Smh.Tompson27Version: 1.29

App keeps crashingI need a refund !! i paid for a whole year and the app stopped working after a week 😡.ZaiTheRealistVersion: 1.5

Does not workDoes not work.Bogus scoresVersion: 1.21

Ty won’t turn onNo working.Lizzie✈️✈️Version: 1.14

Awful scam!!Takes your money, doesn’t work, can’t even try without paying, better off with no remote than to download this.FissœVersion: 1.35

Price is crazyI dont understand how a tv remote can be a subscription base model!! I stumbled upon this app for my search of a tv remote app. I'd probably purchased if it were one time payment. But searched a little more and found more than one apps that are free and works!.ReallureVersion: 1.35

Broke my tv???Worked good for a few hours, then as I went to use it my tv shut off and now will not turn back on. Don’t think this is a coincidence?.Jojoooo58Version: 1.35

Scam, charged me $16 instantlyIt gives you a 3 day free trial option which I had selected, then 6.99/week after. I confirmed the subscription with the intention to cancel if it didn’t work, and it instantly charged me $16. It doesn’t even work for my TV, that’s why I selected free trial, to see if it would work. This is for smart tvs only..Chameleon4313Version: 1.34

Horrible Scam of an App, don’t waste your time downloading itThe devs keep trying to justify why they have to charge the exorbitant subscription rate for this but it’s crazy!! A one time fee of $10-$15 I could maybe understand. But to charge me $7CAD A WEEK because I forgot to cancel a trial when I ended up in the hospital for a few weeks is highway robbery. You should be ASHAMED of yourselves taking advantage of people and charging this much for something so basic. Word of advice for anyone reading this, just buy a new remote. Don’t give your hard earned money to these devs who are just trying to take advantage of you, and just buy a new remote for a fraction of what you’ll end up paying these scam artists..TheReal2BarzVersion: 1.34

Stupid!!Can’t connect my new wifi cuz the remote won’t work unless they are paired! See the problem??.Gerard MarxVersion: 1.32

DumbDumbest app ever!! How can I press allow on my TV to pair with this app if the remote ain’t working?!!!!.SsaaaammanaVersion: 1.29

Don’t waste ur time downloadingCan’t find my remote so I tried this app. it works here and there but every time my tv turns off the remove disconnects and I spend the better of a half hour for reconnecting don’t download just buy the remote it’s self honestly..🤧💨Version: 1.28

Absolute TRASH. Don’t waste your moneyI accidentally threw my tv remote in the wash with my bedding and downloaded this in a jam. It works momentarily, then I have to force stop the app and open it again every time I want to use it. I would never in a million years pay a dime for this..ErickaVerhulstVersion: 1.15.1

Pretty expensive remote control365$ a year ? Not sure what this guys are smoking LOL.Alex/NikVersion: 1.15.1

Ridiculously expensiveThis whole subscription based thing is getting stupid when a remote control app thinks it’s worth almost $365 per year..JWC iOSGuyVersion: 1.15.1

Difficult to useI cannot connect to my tv and cannot cancel my subscription because there was no account creation. Please let me cancel. I tried submitting a request on the developer website and cannot do that either..Bubblepop560Version: 1.7

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