Drumtune PRO | Drum Tuner Customer ServiceEXALTD CO., Limited

Drumtune PRO | Drum Tuner Customer Service

  1. Drumtune PRO | Drum Tuner Customer Service
  2. Drumtune PRO | Drum Tuner App Comments & Reviews (2024)
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Drum tuning isn't always as easy. 
With a drum tuner on your phone, clearing drum heads to perfection is much faster & easier!

Drumtune PRO analyzes your drum sound at each hit. It tells you exactly how your drum head is tuned.
This DRUM TUNER helps you to get rid of the guesswork of clearing lug pitches drums by ear. It empowers you to tune your drums to a consistent sound. Time after time.

For less than the cost of a pair of drumsticks, you pocket the most complete drummer-multi tool available today!
Drumtune PRO not only is an ultra-fast drum tuner with pitch detection in the widest tuning range on iOS!
If that's not enough, it also hosts a FULL KIT interval calculator, stores your tuning presets, and is packed with a wicked recorder & metronome!

Drumtune PRO on your phone is like pocketing a personal drum-tech!

○○○ DRUM TUNER ○○○
BASIC tuner is handy for a straightforward clearing of your drum heads at the spot where you like'm to be.
PRESET tuner is more advanced. Take your time to get the hang of it.
Once mastered, preset tuner mode helps to understand how the pitch relationship between the drum heads creates a certain timbre dynamic & playing feel!

○○○ KIT INTERVAL CALCULATOR ○○○
Define and experiment with tuning intervals between all drums in your kit to let your full kit sound like a balanced set.

○○○LUG TUNER MODE○○○
Lug tuner mode assists you with tuning your lugs in the correct pattern.
It keeps track of all lug pitch differences, so you can check which rods have to be tuned up or down to clear your drum head.

○○○ CREATE YOUR SIGNATURE DRUM SOUND ○○○
Follow estimated tuning targets for batter & reso that get you +/- 10% close to your target fundamental tone as a starting point.

Explore your sound beyond the suggested targets in all freedom.
We encourage you to listen carefully to your drum sound.
Experiment with fundamental tones. 
Tweak the pitch relationship between both heads to your own needs! Create a 'drum sound' that fits your style. 

Once you found your 'signature drum sound', measure the pitches of your batter and resonant head. Override the estimates and replace them with your own pitches to store your own sound in a preset so that you can consistently tune to your sound.

○○○ TUNING PRESETS ○○○
Store the tuning of your snares, kicks, toms & floor toms in customizable tuning presets.
Whenever/wherever you need to tune again to the same sound, just load your customized tuning preset to precisely recreate that exact same 'signature drum sound' within minutes.
Tune to a consistent drum sound conveniently and reliably: perfect for gigs, studio work, and rehearsals.

•Cloud-backup/restore presets, excl. recorded sounds!
•Free drum head expansion packs (Evans, Remo & Aquarian)
•Organize/Manage drum kits

○○○ PITCH DIFFERENCE SCALE ○○○
Display the difference between your actual pitch and the target pitch.
(In Cents & in Hz)
Fine-tune your drum precisely.

○○○ METRONOME ○○○
Full-fledged metronome on board!
•Odd and even meter selection
•Tap, type or adjust BPM 1-400 BPM
•Subdivisions
•Upbeat & downbeat sound libraries
•Training modes volume selections
•Volume & Panning settings


○○○SPECIFICATIONS○○○
TUNER
> Tune to target notes/pitches (Hz/Note)
> Fast & powerful tuning algorithm for accurate pitch difference detection per 0.5 Hz step. (Cents/Hz)
> Tune-up/down indication
> Tuning range +/- 30 Hz-450 Hz

MINIMUM REQUIREMENTS
> iOS 10 or newer
> Runs on iPhone 5 & newer
> Will NOT run on: iPhone 4S & older, iPads & iPods

SUPPORT
We improve Drumtune PRO based on your input!
> Email: [email protected]
> FB message: www.facebook.com/DrumtunePRO
> Direct: Shake your phone to report bugs!

NOTE:
Don't over-tighten drum heads!
Pitches of a drum head tuned beyond the tuning range limit may cause erratic/'jumpy' readings displayed as random frequencies below 450 Hz.
So, in case your snare's resonant head is tuned beyond 450 Hz, the app may show an erratic pitch below 450 Hz.

Drumtune PRO | Drum Tuner App Comments & Reviews

Drumtune PRO | Drum Tuner Positive Reviews

Mostly great... but tuning can be trickyPretty much everything about this app is great as far as the organization of your various drums and their settings/intervals. However, the actual tuning function is useless for me. I tap near a lug and the app says I’m -7Hz, tap again in the same location with the same force and it says +21Hz, tap again -6Hz, tap again +18Hz... I’ve watched every single video and read the tips, but nothing I try will allow me to consistently tune any of my drums. Oh well, I will still use the app because I like how I can catalog my drums and store their preferred settings. But for the actual tuning I will have to find another solution. Update: Developer has since uploaded extra training videos and I feel more confident in the app’s ability to accurately tune. The more I use the app the better I understand how it responds to tuning and overtones, etc. Although I do wish the app had the ability to detect wild pitch readings between hits and perhaps pop up with potential reasons/solutions for the readings..Version: 2.0.16

Best way to tune my drumsSince using the Drumtune Pro app, my drums have sounded their absolute best. I can select pitches for each drum, even intervals, etc. plus store it all. I especially like the organizational functions for creating various tuning presets. I create my own, but you can download more options. I play Gretsch USA Customs, drums known for “That Great Gretsch Sound”. This app helps me get that sound I listen for. Once you learn how the program works, it becomes a more and more useful tool. It takes time to learn and understand what it does and why. It’s great when I change heads and need to re-tune to the same fundamental pitch. Fast. UPDATE from customer: Why drummers should jump on the Drumtune Pro app: I just bought a second set of Gretsch USA drums and used the Drumtune Pro to tune them up. I’ve used the app for many months, having discarded other tuners that weren’t nearly as useful. Having already learned how to effectively use the app (users must understand overtones), I was able to tune up the new kit in minutes! I used the same tonal settings as my other kit to compare the results. A perfect match! This app is as good as $100 tuners using similar technology and saving me 90% of the cost..Version: v2018

Drumtune PRO ReviewThis is one of the most excellent tools a drummer could come across, even if you are only getting to know your drums you will instantly learn the fundamental frequency range of each of your toms, as well as the correlating musical note(s), sound engineers love it when you walk in with a kit and can communicate like this (if they have the time, LOL). You can also send your resonant head frequencies to someone who may tune your kit b4 you get to where you are going. I sent one of my non-drummer friends some fundamental freqs to tune a kit he just purchased for his space, then told him to download the app and how to use it. The next day he sent a video of his kit sounding good enough for any drummer to play on it. -My only complaint is it wasn’t available when I was a kid….but neither were cell phones, LOL! Thanks for this! Dave Weidenhoffer.Version: 2.0.29

Awesome App and Great Customer Service!I’ve been playing drums for a while, but admit that I hate how they sound as I’m just not very good at tuning. No one notices the sound as being bad, but I do. I purchased the app in hopes to help makes things a bit easier. I worried about seeing some bad reviews, but tried anyway. I looked and learned my way around the app and learned how to tune, but did t really know what frequencies/notes to use for each of my three toms, snare, and kick. I messaged the app and inquired about some tips about notes to use. Within a half hour the developer, Bram, had written me a long message and gave me some great tips! He had done so late at night as I’m in N.J. and he’s overseas!! Thank you Bram and for everyone else who is on the fence, get the app. You won’t be disappointed!.Version: 2.0.16

Pretty good, but has some issuesPretty good app, just recently started using, but I’m having issues with it. I’m using an iPhone XS Max which should have a decent mic, but while I’m tuning on the edges, sometimes it’ll read something like 123Hz and then I’ll hit the edge again and get a 230hz or something entirely different than when I hit it the first time. Also when I adjust the settings in the interval settings, it won’t save the option I picked which is a bummer because I don’t like my batter and reso tuned to the same pitch. I’m sure y’all will fix it yet with an update but at the current state, not sure if worth what I paid for the app. Needless to say, I don’t want a refund because I do like the app overall. Just waiting on an update to fix it. Maybe I’m using the app wrong but that’s just the issues I’ve been having with it.Version: 2.0.22

Awesome App!!I have a 7 piece kit and was having trouble getting the correct pitches to match up with the band. I have tuned by ear but that is time consuming especially when changing heads. Other apps don’t even get close to the detail that is available with DrumeTunePro. In addition it is a fraction of the cost of buying another gizmo. You cannot go wrong with the app and it is easy to use. Support was quick to respond to a couple simple questions I had. Also the ability to save multiple kits with different tunings makes it easy and convenient to store. There are great videos and much more, you will be amazed. I highly recommend this app..Version: 2.0.22

Mostly great.I have had a lot of success using this app to tune my drums. I’m a fairly decent at tuning drums and I know what sounds good but this app has shown me where my skills break down. It has made my tuning significantly more consistent for each drum itself and the intervals between drums. It can be a bit finicky with fine tuning each lug but patience and persistence provide excellent results. I think the kit / my drums organization could be improved and it does take some work to understand how the app works so 4/5..Version: 2.0.33

Great app with great service.I was skeptical to purchase this app at first (I mean a drum tuner on a phone) but it was much cheaper than a real tuner so I went for it. I did have some problems at first (and appears to be that this is not the case for everyone). I contacted their customer service and boy was I surprised! Bram has and is continuing to help me utilize the app to its full potential and the app works wonderfully. He even went as far made as to make custom video in order to help me. Bram is a true spectacle of someone who truly cares about his app AND customers! I’ll be using this app for as long as I can!.Version: 2.0.16

Accurate, consistent app w/great service.I have OCD tendencies, and I hate just ball-parking tuning settings. This app allows for extremely accurate and consistent tuning. When changing heads, you know you can achieve a consistent pitch. Your scales from high to low on your Toms will never sound uneven, and, when you find your drum’s sweet spot, you can identify that precise frequency for future duplication. Regarding service, the app assigned a personal customer service rep to me, Bram. He always answers my questions in a prompt timeframe. I truly feel the small cost of this app is well worth it..Version: 2.0.16

Great app and great support!This is helping me get my once “difficult to get to sound even decent ” kit, sounding great! I had some hiccups (user error) and thought there was something wrong with the app so I emailed tech. Not only did I hear back quickly, the reply was extremely thorough and helpful. We have gone back and forth now numerous times, the support has been well above and beyond. The app won’t tune your drums for you but honestly will make you better at it because it really demystifies what’s going on. Highly recommend the company and this app..Version: 2.0.16

Solid app!! It’s worth the money.I was a little skeptical that this would actually work well, but considering a good drum tuner is close to $100 I figured it was worth a try. I’m glad I did. Solid app and it really does a great job. Occasionally, it might have a weird reading but it’s really not an issue..Version: 2.0.33

Keep it coming dev!!Love the update! NOTHING available on the market, not even the $100 tune-bot does what this does for $10. Zero complaints. Thanks fella. The app interface is not only designed well, it also works - really well. With the inclusion of the major (and minor) drum companies alongside actual name brand heads you have an incredibly powerful tool. I NEED you to keep this alive sir!! Also - your “DrumtunerEZ” aside from needing an update, is a go to app for a quick peek into my batter head’s attitude regularly so yeah - awesome too. Ty..Version: 2.0.26

Tune bot alternative w cool bonusI have had this app a while and loved it. Updates happened and lost my info and Bram (developer) came along side me for a few days to give me the royal treatment. App is back and running as usual with some personal enhancements! This is a must have app for the serious drummer. I have a tune bot as well and this app gets the job done just as good and is way more convenient. Plus you get all the bonus features and customization options with this app. Don’t hesitate to buy this app..Version: 2.0.12

Mind blown 🤯I’ve been planning it since the 90s and have always turned my drums by ear. In the beginning it was a struggle. But in time I begin to learn what I needed to do. The first time I used the app I found its guidance taking me right to where my ears would have lead me. The final outcome was a drum that sounded as good as, if not better than I would have turned it by ear in the past. Being able to check each lug really speeds up the process of determining who needs the attention. I only had time the first day for one drum. I cannot wait to finish the rest of my kit! Oh… one more thing. The support. Incredible! Did not see my 80’s Tama Power Metal brass snare in the list of available snares so I sent a message asking if it mattered what I used. Got a quick reply with the news my snare would be available later that day. And it was! Thanks Bram!.Version: 2.0.16

I am blown awayI got this app pretty skeptical as to how well it would work with iPhone microphones. I was incredibly impressed with this app's performance. I am a music student in school and have always struggled getting perfectly tuned drums but this has helped significantly! There are still a few bugs but overall, once you get a drum pretty close to what you would think is tuned, this app will help you tune with precision to get the sound you want!.Version: 2.0.7

WOWCons: Every once in a while I’ll have trouble finding the pitch of one or two lugs, but by that point it’s already super close to unity pitch. I mean this is an app on a phone, I don’t know what else you could ask for! Pros: Literally everything else! I’ve never been able to tune drums, and I feel like I’ve unlocked super tuning powers! It is amazing how accurate and fast the tuning is! 95% of the time it is right on!.Version: 2.0.16

Great tool for any drummerI have been using this app for over a year now. It really gets my instrument sounding it’s best. I have been playing and tuning drums for 30 years at least, and have always considered myself to be fluent with tuning. This app takes it to the next level. Extremely accurate, and nice to have “melodic” tom tuning. Thank you for the work you do to make this app great Rick Mailhiot.Version: 2.0.22

Great tunerI installed this on my phone about a year ago and am really happy with it. It works as advertised and is extremely accurate. I use it all the time, especially the frequency function to find and match pitches of the heads and fundamentals. Very useful tool to help quantify where your drums are tuned at via frequencies, making it easy to replicate the tuning. Great app!! Thank you!!.Version: 2.0.26

Strong Support for BeginnersThe app is great. Very comprehensive. In learning how to use the app, I’m learning a lot about the science of tuning drums, their relation to intervals, and drums as an actual musical instrument, not just a percussive one. The strength is in their support. The response came in less than 5 minutes with detailed instructions on how to solve my problem. Personal service is second to none....Version: 2.0.22

Excellent app for tuning my drumsAs a studio owner (not a drummer), this app has enabled me to have consistently great sounding drums from session to session. I love being able too save kits. I also love being able to adjust tuning on the fly to better fit a song. I reached out to Bram when I had a question, and he returned me email quickly and was really helpful..Version: 2.0.24

Great AppI have been searching for a way to fine tune my drums and this fits the bill nicely. The interface is great and the app looks nice too. A lot has gone into this app to function at its best. I am a happy buyer. It is a great deal and I feel confident enough to recommend it to others. Thank you for your hard work on such a well thought out app..Version: 2.0.7

Works great and awesome technical supportI never leave reviews. But the app works great lots of kool features and easy to use. Had a little issues at first. But turned out to just be me. But the app creator helped me out. Hes super friendly knowledgeable and replys fast. So great customer service also as a added bonus.Version: 2.0.31

A great tool for tuning!I really like this app. I use a Drum Dial to get my lugs evenly tensioned then use the app to get the heads in tune. I’ve gotten compliments from drummers and sound guys alike about how good my kit sounds. And I don’t have a super expensive kit. Time, effort and good heads will get you a great sounding kit at most price points. This app helps big time!.Version: 2.0.31

Not storing my kits or drums.The my drums/kit section is not storing my settings. Every time I try to add a drum and press save. It goes back to the first section but no added drum with my settings. It was fine until I updated to the recent version but if u can fix this in the next update that’ll be great thanks.Version: 2.0.17

Love this app!I tried it and I absolutely love it. It took me a minute to get used to getting the tension right on each lug, but I got it. When I sat down to play the entire kit after tuning I was soooo pleased with the sound and tone. I got rid of all my tape and towels and now have great sounding drums!!!!.Version: 2.0.17

Great appIt took me a while to figure out how to use it but once you get it it’s extremely useful. It very accurate and once you get it you will be able to tune your drums very quickly. All my drums sound amazing now!.Version: 2.0.16

Huge time saverIt is a very handy device. I used to spend hours just trying to get one decent coherent tuning strategy for my toms. Lots of trial and error. With this device I can try different tunings in minutes I was never very good at tuning by ear. Now my kit always sounds good. Huge time saver..Version: 2.0.16

Excellent App and Customer SupportI am so impressed with DrumTune Pro. Highly useful to get your drums sounding great. Really helps you to understand the process of tuning which in turn helps you to dial in the sound you’re looking for. Highly recommend..Version: 2.0.10

Works quite well!After a little trial and error with getting my phone in the right spots this app works really well! The app really helps you consistently tune a drum to perfection. I’ve really enjoyed exploring different tunings with this app!.Version: 2.0.16

InconsistentThe app would give several random reads most of the time when tuning near the edge. Especially when it came to tuning the resonant head of the snare drum..Version: 2.0.10

Amazing app!I have both a drum dial and tune-bot. Add this app and oh my I have this old Ludwig accent kit with less desirable shells sounding like it’s dw grade lol. Really tho great app. And thanks for making the process of understanding the fine art of drum tuning..Version: 2.0.29

AwesomeUsed many tools, torque keys, tension dials etc. always got the sound I wanted, but this app makes quick fine tuning a snap. I play guitar as well and having a tuner for my kit that functions like a guitar tuner is awesome.Version: 2.0.10

Drum tuningThis app is exceptional at getting a precise note from the drums! My drums have never sounded better! I especially like the piano keys used to tune the drums! Thanks so much!.Version: 2.0.23

The tech support is the best!I had initial issues with this app. I ended up with a 15 email chain until this issue was resolved. The app works great!.Version: 2.0.22

Great appGreat tuning app, lots of updates the metronome is also excellent. If you are a drummer or need to tune drums this app is worth every penny!.Version: 2.0.14

Simple and great!Use this for our drums at school cuz our conductor has no idea how to handle drums..Version: 2.0.11

Can’t scroll to add floor tom…Deceiving!.Version: 2.0.30

Great app!This is a fantastic app at a great price! I have been having one issue though. I cannot see any lug frequencies higher than 382 hz when I try to tune the snare redo to 400hz. The lug pitch goes up but the detected frequency remains stuck at 382hz. I have seen references on the net regarding a high frequency mode preset, but cannot find it in the app. Any suggestions? TIA!.Version: 2.0.22

Sometimes annoying to navigate, loses dataTo me, the only reason to sign up with an account would be so that you have data stored. When upgrading to a new phone you wouldn’t think you’d have to worry about losing all your data on an app like this, but then you do and wonder if it’s worth the time to set it all back up again. When wanting to tune to the same kit you always do, it take many taps to get to the right place, then you have to go back to the main list each drum instead of just picking a kit and cycling through the drums in it. Just annoying to use but it’s still a useful tool. So if you’re willing to put up with it, it’s still 3 stars.Version: 2.0.35

They are in fact offAs I was saying they are all off each other by one. D 2nd Octave should be 134.5 / 134.5. Instead, that’s what it says for D# 2nd Octave. C# 3rd octave says 238/238 when it should tune to 253 which for that is under D 3rd octave as 252..Version: 2.0.26

AwesomeWorks great.Version: v2018

Good stuffUsed this app to tune up my friends drum set. Having experience with mixing drums on the pc. It was extremely easy to set up the drums to a pitch using this app. Good stuff..Version: 2.0.10

Powerfull app! Great tool for drummers!This app is just amazing, fun to use and the look is amazing. If you consider the importance of a good drum tunning, it's a powerfull tool. Just take a time to read the guides to know how to use it efficiently. Real good customer service by the way if you need help. Drumtune Pro, love it ;-).Version: 2.0.6

Better then the rest!!!I went through a lot of these tuner apps and this one is in my opinion the best one out there..Version: 2.0.5

CommentLast time I gave 4 stars because I didn't find out how convenient it was. This time I'll give 5 for the accuracy. Just don't forget to mute the head opposites to the head you are tuning, which can be done simply by a towel..Version: 2.0.5

Great AppThis app has come a long way and works great. Version 2 was a huge improvement over V1. Have been using it steady for a while now to tune my drums. I recommend to anyone looking for a drum tuner app!.Version: 2.0.3

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.0.35


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