TeamViewer QuickSupport Customer ServiceTeamViewer Germany GmbH

TeamViewer QuickSupport Customer Service

  1. TeamViewer QuickSupport Customer Service
  2. TeamViewer QuickSupport App Comments & Reviews (2024)
  3. TeamViewer QuickSupport iPhone Images
  4. TeamViewer QuickSupport iPad Images

Get support for your iPhone and iPad from any computer. You can even mirror your screen to any other iPad or iPhone!
TeamViewer provides easy, fast, and secure remote access and is already used on more than 1.8 billion devices worldwide.

Use Cases:
• Share your complete screen live to a technician.
• Technicians can chat, transfer files back and forth, view device information, push settings, and much more.

Key Features:
• Broadcast your screen (iOS 11 and higher)
• Screen sharing to any computer or other mobile device
• Chat
• From any computer, you or your technician can:
o View device information
o Transfer files in both directions
o Add email accounts
o Push Wi-Fi settings
o Import iOS Configuration Profiles
o Record the iPhone/iPad screen
• Highest security standards: 256 Bit AES Session Encoding, 2048 Bit RSA Key Exchange
• Plus much more …

Quick Guide:
1. On any other device, go to https://start.teamviewer.com
2. Enter the ID from this app into the Partner-ID field
3. Press “Connect to Partner”

TeamViewer QuickSupport App Comments & Reviews

TeamViewer QuickSupport Positive Reviews

Don’t Be ConfusedI know it most likely won’t do much, but as a technician that has used TeamViewer as a service for years, I’m leaving this review in hopes that some people will realize this app is legit. Yes, there are malicious individuals that will abuse the features of this app to scam, but this app is designed for people to get assistant with various functions of their device. It is not the banks fault that you handed a random person the key to your home, so please don’t hate the company or the developers all because a malicious third party that is completely unrelated to them tried to scam you. Their product is solid, and does what it says. Like I’ve said, I’ve used TeamViewer for years and never have had an issue. Just don’t give personal information to absolute strangers that you haven’t verified and you’ll be fine. Also, when you search “Apple Support Number” and tap on a number that belongs to apple, in the small box that pops up asking if you want to call them, it will even say “Apple Verified” on iPhones running iOS 13 or later, so I don’t know why people keep saying “I called the first number I saw and got scammed”. Anyways, stay safe, and ALWAYS: 1. Verify 2. Verify 3. And most importantly, Verify..Version: 15.19.2

Works perfectlyAnyone looking through these and seeing a bunch of negative comments need to realize that those commenters ego is hurt and they’re mad that they were scammed by individuals that didn’t create this app. I just found it and was able to successfully use it to help a client 100 miles away without any fuss. From a support perspective, having an app that an end user can easily install, without being IT literate, is a huge plus. I do wish there was an option for the end user to relinquish some level of control, but considering the negative reviews I doubt that will happen. If you don’t want to be scammed, think before downloading remote access software based on a callers word. I don’t know any business that would need access to a non-employees phone. When in doubt, turn on airplane mode to disconnect the call, in a way that looks like the call was dropped, and call the public number for that company’s support line to verify..Version: 15.50.1

Works Great, Stop Giving Access to Unknowns...This app works perfectly fine. It’s from Team viewer and IS NOT a scam app. Unknown people use it to scam you guys out of your money, t doesn’t make this app bad. That’s like saying GMail is a scam app because you allowed account access to that Nigerian Prince who wanted to hide his fathers money in your account lol! Be smart people and use some common sense. This app allows you to give screen access to someone who can help you on your phone trouble shoot your phone or help you walk through something you might need help with. ONLY allow people you know this access, or they may gain sensitive information about you if you allow them to view your info. I can use this to help my father in law in another state setup or help learn something on his iPhone just like I do for his desktop! Learn to use the tools and stop Lamont them for hitting yourself in the face with it. NEVER GIVE STRANGERS ACCESS TO YOUR ACCOUNTS OR SEND THEM MONEY..Version: 15.12.3

Don’t be a stupid user and allow malicious people in....TLDR: Don’t be a stupid user. App works great! This app works great! It does exactly what it is supposed to do. It’s not the apps fault you are a stupid user. ****The reason for all the bad reviews is completely user error.**** If you don’t let them in they cannot get in. Simple as that. If the link looks shady don’t click it. If you didn’t request support don’t click it. If you don’t use the account i.e. PayPal then don’t click the link. If you don’t recognize the sender don’t click the link. If it asks for permissions on your device stop what you are doing and close out immediately. If it is sent from a generic email that is garbled don’t click the link. If the logo looks off don’t click the link. If there are grammatical errors don’t click the link. If you have never heard of this feature don’t click the link. If it asks you to log in don’t, go to the app or navigate to the webpage outside the email or communication. If you were not expecting it, don’t click the link. If it is asking for money stop what you are doing and close out immediately. Go to the manufacturer’s app or the company’s website from a browser by typing the address in manually or google it and verify the claims in the email or whatever form of communication you are getting scammed on today..Version: 15.14.1

DO NOT BLAME THIS APP! BLAME YOURSELF!As an IT tech this is a very useful and RELIABLE app to use for customers/clients. This application is functioning as it should and it is doing well. This app will not scam you. I repeat, THIS APP WILL NOT SCAM YOU! IT IS NOT THE APPS FAULT! The rest of these ratings bombing this application is because users don’t understand that scam artists or individuals can manipulate less knowledgeable users into providing the necessary information to access your personal information. YOU ARE CONSENSUALLY ALLOWING THE SCAMMERS ACCESS TO TO YOUR PHONE. DO NOT BLAME THIS APP! IT IS MEANT TO FUNCTION AS A REMOTE ACCESS UTILITY TO ALLOW INDIVIDUALS TO TROUBLESHOOT OR MAINTAIN DIRECT CONTACT WITH CLIENTS DEVICES! Please use common sense and understand what the application is used for BEFORE ALLOWING ANOTHER STRANGER INTO YOUR DEVICES UNLESS IT IS A RELIABLE SOURCE. Use your critical thinking skills people..Version: 15.40.1

Be smart don’t blame the appAll of these 1 star reviews are ridiculous. The app works great for consumers and for businesses. Just because you’re gullible enough to think that apple is going to call you about your bank account doesn’t mean the app is a scam. It’s such a great tool that yes, scammers will use it. But, it has nothing to do with the company. If you were on a computer, they would have had you just go to a website and still your information. On your phone it’s a little harder. But, yet people are easily fooled that Microsoft or Apple is going to call you directly… Read up on scammers and how they work and don’t blame/1 star an app for technical naivety..Version: 15.37.1

App does what it says it’ll doI’m purely leaving this review to offset the geniuses that are rating it poorly because they were fooled into letting someone view sensitive information on their devices. Not too smart if you ask me. Just like you should not tell someone personal info over the phone, clearly you should not SHOW them this information either! And then turn and blame this app?! Wow That is in no way the fault of this app. This app does exactly what it says it’ll do. It allows someone to view your iOS device screen. This can be very helpful if you are trying to help someone with their device. I tested between my iPhone and my iPad, my iPhone and my MacBook. It works.Version: 15.11.1

NOT a scamThis app is NOT fraudulent. People are just being dumb and not noticing that they are being scammed. Sure, this is a way you can get scammed, but come on, USE YOUR BRAIN!! Don’t ever show your password to anyone! It’s yours! Plus, Apple NEVER CALLS YOU! Stop being dumb, it’s a good app. Don’t review it negatively for being bad at noticing that who your talking to is scamming you. For its use, this app works perfectly fine and I recommend it for anyone wanting to share their screen for help from a friend. Just don’t connect with a stranger! STRANGER DANGER! Isn’t that what you have been taught?!?!? I mean really.... how much more do I have to say. Use this app if you are wanting help from A FRIEND. It is a perfectly fine app..Version: 15.11.1

As an IT tech, this app is greatI’m really sorry to the development team that so many scammers have made use of this to take advantage of poor folks. Stay safe and stay vigilant. Don’t give out info to people without proper verification. I use TeamViewer and Splashtop side by side every single day in my line of work. So as soon as I needed a way to control my iPhone 11 from my Linux laptop I searched up teamviewer. I have to say that functionality and reliability of connection is perfect (especially since it’s usually while my phone is on the charger in the next room) and I find that it performs exactly as advertised. Thanks guys!.Version: 15.24.1

Great Remote Access Tool, Not a scamFor those review bombing TeamViewer QuickSupport because they got scammed or were asked to download this app during a scam, they are directing their frustrations at the wrong party. This app is a remote access support tool. Key word being “tool”. Falling for a scam is not the developer’s fault. I’ve used various TeamViewer application on various platforms both professionally and personally for years. They are great tools for remote access, management, and support. I recommend using TeamViewer applications for such purposes. I would also highly advise to use these applications with caution in mind when dealing with unknown parties..Version: 15.18.1

A great support toolThis is a great way for our help desk to connect to our users to assist with work related issues on personal devices. Unfortunately, a lot of people seem to be confused about what this is and what TeamViewer is for. A lot of reviews rate it poorly because a scammer attempted to trick the user into downloading it as a phishing attempt. That’s like giving an email app a one star review because you fell for an email scam. TeamViewer is a legitimate app and service, but YOU are responsible for your own online safety. If someone directs you to install it, and you do not 100% trust that they are who they say, DO NOT!.Version: 15.27.1

Clarify ScamI have real all your reviews and I want to say that this is a very good app and had been very helpful for me for a long time as long it is used for your personal purposes. Also NO LEGIT COMPANY will call you to provide any sort of support through this app. There is the big confusion about it! You alway have to make sure that you are not proving no access to your personal device to someone that you don’t know and remember to not trust anyone that calls you and ask for it. This app yes! Is designed to provide support and assistance but you only can provide access to someone that you really know and trust! Myself I use it to have control over my other personal devices (full control)this is very scary, yes! But this is only for my personal access end never to provide access to anyone else. Be safe! Never trust someone that you don’t know specially if they call you to offer some “help” that you never ask for or to offer reimbursement any kind..Version: 15.40.1

Remote Support App - No ScamIf you receive a call from Appel/Microsoft/PayPal or any company and said you download this app for do a “support”, it is not the app who scam you, you are letting the people who want your information access, this is a great app for remote support, if you do not know much about IT stuff please do not rate something could help a lot. I use a lot this in my work for help customer WHO DOES NOT KNOW MUCH ABOUT IT WORLD, and all of them are really happy with my service. Recommendation: think a little bit when you receive a call, do not panic and verify first if the person could be legit..Version: 15.27.1

Don’t download prevent fraud or scamHi download this app because I was told that I was being hacked and in order me to prevent this I had to screen share with a person that called me and I end up doing that and they got into my cash app and sentMoney to another cash app which I lost $100 and now I can’t get them back and they said I would have to buy a Google play or iTunes card over $100 in order to get my hundred dollars back so I think this is a really big scam I told I thought PayPal that people are using that to get into peoples accounts throughQuick support so please do not answer any phone calls and do not use this app ever.Version: 15.9.1

Isn’t used for scams if you don’t let random people connect to your deviceWhen using remote support software, it is important to understand that it’s never a good idea to invite strangers and when using any remote support services, it’s vital to review the security settings. Education on how to avoid scams is the best way to protect yourself. I have never had a security issue and started using TeamViewer because a government CIO recommended it 6 years ago and it’s been essential when I need to help my 72 year old mother with her computer and phone issues. No offense to those who got scammed by people via this app but the app isn’t the problem; it’s scammers using the app..Version: 15.14.1

Works as advertisedThe app works as advertised. If you’re too stupid to use it or you call random tech support numbers off a google search and get scammed that is YOUR FAULT not the fault of the app. The developer should petition Apple to have all these ridiculous reviews from people too stupid to work an iOS device removed. Why? Because I’m a real tech support person and it’s hard to get my customers to trust a product when they see all these bad “reviews” by idiots. Let me help. Here’s how to use TeamViewer: download and give access to your device ONLY to technicians you know and trust. Problem solved..Version: 15.13.1

Finally for apple!People have this app all wrong! its not teamviewers fault that todays scamers and hackers r lazy and untalented. this app allows remote access to ur device, and if u dont know that, u shouldnt b installing it unless told to by a trusted source who u would like to give remote access to. this app does exactly what its supposed to and its a great app, people shouldnt b 1 star-ing it because they were fooled into using it to give a scammer access to their device. sorry this is my first review and i only did it because i saw how badly this app was getting reviewed by people who shouldnt b reviewing it and dont know what it does.Version: 15.16.1

Hang up Immediately!!Luckily I caught a glimpse of a review saying this was a scam. The caller said he had my friend on the other line . He also said her new account was not verified yet and that he needed to send her money to me?! Luckily I heard my neighbor ( the meth headed cuprit )say something about cash app fraud that she was involved in. Glad I was paying attention. Why would Venmo support use some other company’s app to issue so sort of refund?! Yeah rite! I hung up and shut off my phone for about five minutes then turned it back on to delete the app. Super duper sketchy !! Beware!!!.Version: 15.14.1

Great app, ignore the 1 starsI love using teamviewer QS for my IT Clients, and I also use it w/ my grandma to help her with her iPad, she’s elderly and I’m a state away, and it makes life so much easier to see her screen rather than tell her what she sees. To all the people who have been scammed, you should educate yourself on basic Internet Safety, someone asking to take control of your screen or even Apple or your Bank calling you is a common scamming tactic. It’s a shame that they use legitimate tools, but this awesome FREE app deserves all the praise for the great tool it is.Version: 15.19.2

App is great! Users are dumbThe app works great and it does its job! I use this app to help my mom and grandpa learn how to use their device when I’m not near them. They have to allow for me to see what’s on their screen. The users are dumb and fall for fake scammers that use this app for the wrong reasons. You leaving 1 star review for the app does not hurt the scammers feeling cause they don’t own it. You’re hurting a legit business that’s makes it easier for us tech savvy people to help computer illiterate family and friends. If you got scammed you deserved it for being so gullible 😂😂😂.Version: 15.15.1

This app works as intended from all reviewsFrom all the reviews why do you folks let anyone access your phone remotely? Which means every single one of you have said this app works as intended. This app is very secure it's up to the user to let anyone access it. I use to use this app for instacart to share my screen with my Gf so we can grab things at 2 different areas of the store because grabbing per item is timed. My only issue is my phone and iPad runs hot with an hour or so use. But this app is securely and works perfectly..Version: 15.15.1

What is wrong with you all?I have never leaved a review on anything before, but for this app I just have to. I want to offset all the negative reviews that idiots that have been scammed made. Seriously it is your fault for being an idiot and you are blaming this app? This app works perfectly as described. Don’t blame them because you were a moron that let random people access your phone. You want to be mad at someone? Be mad at yourself. I’m sure I’m saying what the developers are thinking..Version: 15.18.1

Functional screen sharing between iOS devices!Screen sharing works well, even though it’s limited to viewing with no direct interaction. This is a HUGE upgrade from previous versions of the app! Finally, a reliable way to remotely see what my clients are doing on their screens! Too bad that iOS requires such a convoluted and complicated procedure to make it happen - I’m worried that my oldest iOS users won’t be able to initiate a support session without already sharing their screen with me!.Version: 13.0.87670

OutstandingI have used TeamViewer to assist my elderly parents on their computer, and now on their iPhone and iPad through quick support. This application works flawlessly however it is not very intuitive, but once you set it up, it works perfectly. Someone rated this app at one star and then put instructions on how to make it work, so that anyone experiencing difficulty would be able to read how to set this up properly. Please go to the one star ratings and follow the instructions..Version: 14.1.150782

Perfect solution for remote supportSometimes users just have a hard time explaining what they are seeing or doing on their device. QuickSupport eliminates the guesswork..Version: 12.3.85180

IPad to iPadAfter trying to connect iPad to iPad, it seems not working. Am I right if I say I should connect PC to IPad?.Version: 15.12.3

Iphone vers iPadTrès bonne appli.Version: 15.42.1

Elena WilsonI called Geek Squad to cancel subscription renewal. I have had Zero success using GS in store 3 cannot help. This young lady concise and professionally coached me. I have a iPad problem with Excel App. I had not considered a Geek Squad ask with O for 3 record. Today Miss Elena, I would ask ..respectfully/mld.Version: 15.42.1

👍Super.Version: 15.37.1

Ça fonctionne bien 😌J’aime bien 😌 Bon logiciel !.Version: 15.24.1

Trop cool l’appApp.Version: 15.13.1

Great AppEasy to use and recording was very good..Version: 15.7.1

A great appFor anyone who requires to have access to what may be multiple devices, look no further than Team Viewer. This app was clearly and competently created and better yet, is free for personal usage. I just can’t say enough about this products usefulness,nearly endless features and always up to date..Version: 15.4.1

Great appThis is a great tool when troubleshooting remotely..Version: 15.4.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 15.50.1


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TeamViewer QuickSupport iPhone Images
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TeamViewer QuickSupport iPad Images
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