FXNOW: Movies, Shows & Live TV Customer Service

FXNOW: Movies, Shows & Live TV Positive Reviews

Absolutely love it with earbuds.Being able to listen to one of my top favorite TV Shows; Archer, through Apple Earbuds is a new experience you have to try. I’ve binged all of Archer’s seasons multiple times and through earbuds via my iPhone, I can hear all the little things I’ve missed from TV speakers. For instance. in the show’s theme, I can now distinctly hear the bass that I’ve missed repeatedly, with its nuances. There are subtle music cues and panning tricks. For instance sometimes Pam will yell something in the left ear, which lets you know her placement in the scene if she’s not visible, like in her office. I don’t know if they remixed the audio for this purpose or if it’s always been like it, but it’s an extremely pleasurable way to watch the show. To the point that I don’t really want to watch TV and movies without earbuds if the same quality of production is used..Kraken AttackVersion: 10.9.0

Reauthentication for every sign inUpdated: do not appear to have the same constant re-authentication issue, so I am updating my rating. Love the reduced commercials compared to earlier versions. I do enjoy this app and appreciate the reduced commercials in Simpsons world, but my review reflects the re-authentication requirements for the cable provider almost every time I jump out of the app. I’d say after every 10 minutes or so if I haven’t been in the app, my login expires and I need a new token (by entering my cable login) to watch again. I do not recall this being an issue in earlier versions, if I remember correctly it took a few days for the login info to expire. Is this an intentional change? If so, it is annoying to have to log out and log back in every time I want to use the app. I’ll update the review if this behavior is changed..Benson1345543345Version: 3.5

Gurl, Gurrr Gurr, Guurl !!!!This is one of the most sleek steaming g apps ever. You have all the variety or what people call, mixed bag of Teeee Vee!! Not since Cardi B. Hit Love and Hip Hop as TV been so fun and bingeable!!! Did I just make up a new word or use incorrect english?!? Well what happened is THIS APP! No jumping or pixelated missed scenes! Can watch on any device or TV at the same time and still text! The shows are enough to get you sucked into the TV, your friends will start to text you, “CAROL ANNE”?? Where you at? In the darn TV. Just when I got a new set of PJ’s and accepted my body positivity inclusion, the Work has to go into the offices!! I called out one day, I needed a mental health day. Watched TV all day!! FX is the best!! Can’t wait for more exclusive programs!!.ChachamonkeyVersion: 10.12.0

Audio and freezing1. If my phone’s screen turns to fit whatever way I’m holding it, the audio will cut out and not be replace until I shut down the whole app. The video still plays perfectly, but I can no longer hear anything. 2. Sometimes I’ll attempt to go back into things that I’ve watched before. Well, the screen with broadcast the large FX sign and cut to black.... and then that’s it. You can’t exit out of the screen. There’s not buttons to push play or anything. Exiting the app is the only way to fix it.. and that doesn’t mean it fixes me being able to watch the video. It’ll usually just fix it so I can select something else to view. Otherwise, I overall really like the app. I just have those two complaints..Le panda.Version: 3.9.1

Chrome cast issuesI’m not one to write reviews but this app makes it very difficult to watch any shows on chrome cast. We have three different TVs, one with cable, one with Apple TV, and one with chrome cast. When my husband is watching his show live through cable, I tend to go to another room to watch but when I’m trying to watch through the chrome cast I waste time logging out of my provider and re logging it. If I don’t it’ll tell me that my access has been denied. It’s just such a hassle. Watching live so far hasn’t been an issue once I’ve re logged in but when trying to watch a show, I come across the issue of having to continue going back and starting an episode where instead of it continuing on as it would do so on the Apple TV. I’ve gotten so frustrated that I rather not even bother using the app.......LizcejjaVersion: 3.5

All seasonsI love the app but I’m pretty disappointed that when the current season of something is playing you can’t watch the previous season. For example I can watch legion season two but not season one. Letting viewers watch the previous season gets them in the mood to watch the new season, just like when a movie comes out other movies with the same actors are aired on TV. FX, in my opinion, would get more viewers if all seasons were available. And there may be a good reason for this that I don’t know about, like maybe the first season is for sale but I think Add revenue would probably far exceed sales from paid for seasons. Maybe not..Lou shipstormVersion: 3.9

Can’t watch my stuff,What happened? Please fixI have dish and I have The Fxx is channel on the TV. When I try to Watch Simpsons world a mssage pops up saying “This is not included in your program package.” The kind of seems ridiculous because before I updated it I could watch it fine on my iPad as long as I was signed in with my dish info. I don’t understand what happened I updated it and now it says “it’s not included in my TV package” like I said before I have the channel on my TV so I don’t understand what happened regarding the app. Can you please look into it? I really think it vantage of your Simpson world on the app..J. Robert GoldVersion: 3.3

Ad selection process needs to be streamlinedEvery time the app goes to commercial, I have to select one interactive ad, or multiple ads. Should only have to make the choice once, at the beginning of the show. Or even saved to my settings. I like to watch shows while on the treadmill, or working with my hands. Having to stop what I'm doing to make the same selection every time there is a commercial break is annoying. Also, when one episode is over, it should go to the next episode. Instead, the app just stops at the end of the episode. I experience neither of these issues when I'm watching on my tv via Roku, only with the app on my iPad mini..PsychobioticVersion: 3.6.3

Please help me with this problemThis app is really great. I can watch my favorite shows especially the simpsons. I enjoyed watching it because of the reduced ads because we have a tv provider. But these past few days, there's been a bug or something that keeps on popping this question that if i have a tv provider which we have so i pressed yes but it doesnt do anything and whenever i try to continue to watch my show it keeps on popping and does the same thing, keeps on telling question. I tried deleting and downloading the app 2 times but it still does the same thing so now yeah i right this review and please do something about this.Jack o' L.Version: 3.9.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 10.40.1

FXNOW: Movies, Shows & Live TV Negative Reviews

Four years a failureNothing I have ever watched on FOX NOW has ever worked well. I use the app because I have certain shows that I need to watch on it. But every single solitary time I try to watch something on Fox now I have some kind of issue. Of all of the streaming apps that I have and I have many, this one is the ultimate worst. I can access FOX NOW on my phone with no problem, signing in with my cable login but cannot watch on my Roku TV with the same cable login. Error message. If I switch the orientation on my phone I get the continuous loading circle. If I close the app adjust the orientation and then open, it it’s fine. But it can’t seamlessly switch orientation. I get multiple error notifications. Close the app open it and it works. Well it works minus the issues I mentioned above with the continuous loading circle. I have never ever encountered as many issues with a streaming app as I have with this one. If I could rate it a -5 I would. Most of the other streaming apps will eliminate the commercials if I’ve watched them once. Not so with this one.I’ve been trying to watch a show for the past 15 minutes and have encountered three or four errors. The continuous loading circle. Cutting off while watching and getting an error message. Enough so that I quit watching the show I was trying to watch and show something else. Something else that works seamlessly well without all this chaos!!.ArmywifemarywardVersion: 10.28.0

Please fix! Serious problems with appWhenever I try to watch the Simpsons on this app, the tv show is locked in portrait mode about half the time. Even when I turn my phone to watch it in landscape mode, it won't turn. (Lock orientation is off in my settings as well). Also pressing the pause button doesn't always work. About half the time the pause button doesn't work. Also when I try to fast forward through the show, the scrubbing bar that shows my progress in the show goes away after 3 seconds. So when ever I am fast forwarding, I only get 3 seconds to find where I left off at. If I don't get there in time, I have to stop, wait for it to load and most likely watch a minute of ads. Lastly when I tap the screen while watching the Simpsons to bring up the pause button/ progress bar in the show, I should be able to tap to put it away. I dont want to have to wait 5 seconds for the menu to go away. Pausing/fast forwarding feature needs a revamp. Please fix. Most importantly, fix the rotation of the show. I shouldn't have to open and close the app 10 times hoping that it fixes itself. Something on the side(not so important) I don't care that there is commentary for the Simpsons episodes. Please put a check box in the message that says "do not show again". It is really annoying to have to close out of it each time when I will never use it..Jonathan NickelVersion: 1.11.1

Simpsons World has been HEAVILY downgradedThe FX Now app used to be my go-to app on Apple TV, primarily to watch The Simpsons. With the latest update, while the app looks sleek and very “Internet 3.0,” The Simpsons World section has been rendered unusable. I can no longer watch episodes in original 4:3 ratio, nor can I choose to listen to audio commentary without leaving an episode I’m watching and going back into the Extras menu; and scrolling through various different “themed” episode blocks as well as single episodes is cumbersome and generally slow. The BIGGEST misstep of this update is that the developers have completely gotten rid of Simpsons TV, which was the single best feature of FX Now app ver 1.1. I used to be able to just throw on a Simpsons TV channel and just watch for hours, now I have to press the random episode button (which is not great considering the amount of episodes) or watch the aforementioned themed episode blocks which do not auto play to the next episode when one is finished. The app itself works *okay*, it’s just the complete stripping of all that made the app actually good is what makes it difficult to use. I have resorted to just using the Simpsons World website through my internet browser to watch episodes now..FireworksOverTheFreewayVersion: 3.3.05

Doesn’t Deserve Even One StarI’ve been dealing with FXNOW support for almost a year. Strangely enough, the time this all began was when FxPlus arrived. I’m already paying my cable provider to watch this channel. My gut feeling is that Fx is trying to scam us by making us pay AGAIN for FxPlus so we can see an episode we might have missed. I keep getting “Parental Control” errors telling me to check settings. I HAVE NO PARENTAL CONTROLS SET! I have full rights on the app AND with my cable service provider. I’m suggest that all of you who are having this problem contact your attorney general and lodge a complaint, along with the FCC, to let them know the we consumers are being ripped off by trying to double charge us. I’ve read reviews that much the same is happening with the AMC app, so if you’re trying to catch up on an episode of Killing Eve, it won’t allow it. We’re not only being ripped off by our cable providers, but now individual stations are trying to rip us off also. I’ve tried every troubleshooting step provided by the developer, and the last thing they did was cut me off with the statement, “this is a problem our Developers are attempting to solve.” Give me a break! At least be honest with us..CMH36526Version: 3.14

Works well, but issues with Simpsons UPDATE: App is WorseUPDATE: This app has gotten worse. While I was in the middle of watching “The Americans” the screen got smaller, basically confined to the top 1/3 of my iPad. I closed the app and upon reopening it, it was requiring me to create an FX account or sign-in with my Facebook account. I’m so sick of having to constantly log-in with my cable provider on this app and now they are adding a new log-in?! Now my only option was to watch that episode of “The Americans” from the beginning. I started to, but the screen was still small so I gave up. This is such garbage. The only time I have had problems with this app is when I watch The Simpsons. It will regularly pop-up with a loading error notice so I cannot watch a particular episode. Sometimes if I go back a few screens, the issue will resolve itself. However, I have been unable to watch episodes from Season 2 for over a week. I have been trying to watch episode 5 or 6 but it will not work. Seems like the same problem with other Season 2 episodes..Mae434Version: 3.7

Best App EVER for elevating blood pressureIf you are looking for an app that will raise your blood pressure to remarkably high levels, congratulations. You have found it. If you manage to sign on (keep in mind you will have to sign on every single freaking time you go to this app) which is highly unlikely, you will not be able to watch anything that you want to watch. Latest season of Archer? Nope. It’s Always Sunny? Nope. Simpson’s? Nope. Oh it will say that full seasons are available. Where?? Not on the app, that’s for sure. It is so unbelievably frustrating and horrible that I keep coming back to it to see how it’s gotten worse since the last time I attempted to use it. It is truly unbelievable to me that they have not fired everyone involved with making and/or maintaining this app. My 10 year old could make a more user friendly app and he’s a dog. Seriously... it boggles the mind how terrible this thing is and how utterly unwilling they are to fix it. It’s like they are setting out to anger people trying to watch anything they produce. Mission accomplished..Man_of_LeisureVersion: 3.11.5

Pretty, but serious issues with video playbackThe Good — The application’s user interface is pretty... nicely balanced, full immersion in program poster art. The reduced commercials is a nice touch. The Bad — (1) The first time I tried to play an episode of The Americans, it would play for a few seconds, but once the onscreen controls disappeared, so would the video. The audio would keep playing and I could bring back the controls/video by taping in the screen. Obviously not going to work for the duration of a 40-something minute show. (2) I tried watching The Americans again and got video to play! I didn’t do anything special, it just worked. But got distracted part way through an episode. When I returned to the app, it didn’t have a resume option... I had to manually use the scrubber and suffer commercials to find where I’d left off. (3) There’s no download option. Please, please, please give us the ability to download your own shows. Watching offline is essential for commuting or travel. Alternatives — Netflix can get old seasons of The Americans and they can be downloaded. Shows can be downloaded and it remembers where you left off. Xfinity Stream (my cable provider’s app) has the same videos that FXNOW has, but with flawless video playback, it remembers where you left off, and it has other shows (saved recordings, live TV, on demand) Still no ability to download theses shows (so maybe a content distribution/rights thing, so sad)..SwanlobrVersion: 3.9

Small Picture when sent to the TV from the phone app.I don’t normally do reviews, but when one feels like he’s been left hanging on a technical support issue; then one feels like a review is needed. I contacted the support team with an issue. When sending the picture from my phone app to my Sony Bravia OLED tv; the screen is stretched from the top left of the screen to the middle. Because of this, the picture is small and it’s annoying when watching anything this way. I was asked to answer some follow up questions and waited for a response. I never receive another response. I emailed off my sent email and still didn’t receive an answer. I even asked was my case still opened and they couldn’t even answer that. This is the worst support team I have ever dealt with. Its sad that a support team cannot even answer a simple question. It’s irresponsible to leave a customer hanging. I hope some teaching lessons come from this review and that the issue to which not only I’m having, but someone else is having, gets resolved..J. FreedmanVersion: 3.8.3

It looks pretty but the content is erratic and sparseI wanted to start off and say I enjoy how all of the networks are starting to be in one app. I feel this app is still under development compared to the older stand alone apps such as fox, fx, and nat geo for examples. The way you search or browse for your favorite show seems to be out on order not only here on this iPhone app but also on the Apple TV app as well. The incomplete seasons or series is also a downside for this app as it stands today. Unclear if they are going to be added or just left out for some reason. Other apps have every season up until the current season. Binge watching would be great with some of these Fox shows. Another issue I have is when I am trying to play a show or movie from where I left off I need to crash the app because it becomes unresponsive. It happens more if I pause on an ad and then resume playing. Sometimes I even have to go to the extreme and delete the app completely and reinstall to get the function back in the app. I do enjoy the idea of the app but the execution is poor. Also the lag between the CC and what is actually being said is very distracting if I am trying to watch something on low or no volume. I hope that this changes because I see the potential with this consolidation but currently I can’t tell my friends and family to go out and enjoy the app..SpanishblueeyesVersion: 3.8

Extremely buggy. Unusable with Chromecast. Pathetic for a huge company.The app on the phone is buggy and terrible enough. It doesn’t remember where you left off, doesn’t properly respond to pause/play, etc. Using with Chromecast is much much worse. It initially casts to TV (after many bugs), but then quickly loses connection with Chromecast, which is impossible to resume. You have to disconnect and then guess where you were in the movie by dragging the timeline, which is way too small to be accurate. Even if you get it right, chances are you get stuck watching commercials for 2 minutes that you already watched. Then as you watch on Chromecast, the stream is frequently freezing and switching between HD and like 120p or something barely visible. And no, it’s not my internet, it’s fast and reliable. I never write reviews but felt the need to write this one due to how frustrating my viewing experience was. Will rent movie next time..Ein4259Version: 10.26.0

Still broken…after two YEARSI truly do not understand how this app has so many 5 star reviews. This is without a doubt one of the buggiest apps in the entire AppStore. The only reason to download this app in the first place is to watch the Simpsons. And I can’t even do that anymore because whenever I try to pull up earlier seasons, the app starts bugging out (as usual) and shows me a bunch of clips for some random show with farm animals. Yes, you read that right. FARM ANIMALS! I cannot make this stuff up. And what’s worse is I tried using this app a couple years ago (also to watch the Simpsons) and it was too buggy to work then so I deleted it. I redownloaded it and it’s somehow even more broken. Anyways, FX if you’re listening, FIX YOUR APP! It really cannot be that hard! There are plenty of other streaming apps out there that don’t have ANY of the problems you guys seem to have. So it’s clearly possible to have a working app. Why can’t you guys seem to figure it out?.GoodWinner69Version: 3.14

Why? Why can’t you seem to ever fix this app?September 2018: Just unbelievably frustrating to be paying month,…after month,…after month for this channel, just to have access to this unusable app! How, how can this app be left without the ability to function properly for so long!…How?…Why?? How can you justify charging anyone a full subscription cost every single month when you’re very own comments acknowledge the ongoing problems? Problems such as never knowing if one can watch a program after selecting it since, more often than not, the program is unable to start. Instead, the selection is redirected to a placeholder screen so that the following commercial can be directed to my, so called “interests” (which have never, ever been on point. Truly!). Unfortunately, the coding needed to follow through such a process seems to be severely lacking with this app and subsequently, not up for the task of providing the actual product your customers are (currently) paying out of their pocketbooks for. I think that is just...……unconscionable! We (your customers) deserve more than your respondents inevitable blanket statements. Be up front. Provide a factual current status. Set realistic timeframes. Finally, if truth is this app is beyond your capabilities, scale it down and charge accordingly. Sincerely, Befuddled.Noir ShoppeeVersion: 3.9.1

Once AgainMy original review of this app was deleted after the development team sent me some “troubleshooting” link as if to imply none of those steps were taken prior to the review. So, since you guys like to delete honest critique I am writing again. I never once needed to uninstall and reinstall an app to get it to work properly, this is the only one that consistently force logs me out and refuses to allow me to log back in. Nor is it a network issue on my end because everything else works fine on my network with the exception of this app. Your troubleshooting tips is a pass off of the issues that YOU CREATED BY DEVELOPING A FAULTY PRODUCT. If you decide to delete this review too that is fine. I have long since made the decision that your app and your network of shows isn’t worth the hassle to watch. If I could remove your network from my cable package I would, but unfortunately that isn’t possible..ViolentRibbonsVersion: 3.10.3

Fx+ major hassleI signed up for the FX+. It’s $5.99 a month. I figured it was worth it for the shows, no commercials, and movies. Downloaded the app on my Apple TV 4th generation. Every single time I open the app. It doesn’t recognize my FX+ membership. I have to delete the app, reinstall it and sign in again. Then when I begin to watch, it turns off telling me my free preview has expired. When i try to log back in again it doesn’t recognize my membership. Which leads me to again delete and reinstall the app. If I pause a show and walk away, it completely logs me off and makes me repeat the whole process of deleting the app and reinstalling, signing in all over again; praying that it’ll recognize my membership and let me watch something. I don’t understand.. I’ve contacted the help desk and they tell me it’s my tv provider, which isn’t even the problem when I’m paying for the service directly to FX..KylelrVersion: 3.9.1

Parental Control ProblemsWhen I sign in with my cable provider and try to watch American Crime Story a message appears saying “Access to this content is restricted as a result of your parental control settings. To view this content, please confirm settings with your TV provider and/or your Apple TV device.” It says this when I try to watch on Apple TV, iPad, or iPhone and when I try to log in on the website on my Mac with my TV provider it doesn’t log it and just cycles back to the 1 hour free trial. All those devices have no parental controls set. When I checked my parental controls with my cable provider Suddenlink, there were no restrictions and the maximum content rating available was TV-MA which I had it set to. When contacted my TV provider Suddenlink and they had no way to fix this. I contacted FX through their website and have had no response and I can not find any other way of contact. Please respond, thank you..WishingForHelpFastVersion: 3.5.1

Unstable Live Stream AppWhat ever platform FX utilizes for live streaming their online content is unstable and frustrating to use. I understand that ads plugged into their live stream content is necessary to generate revenue but can they at least make the ads run smoothly with the streaming content? Every time an ad pops up it’s a roll of the dice on whether the ad freezes the programming timeline or im forced to restart the program after watching the notorious loading progress wheel forever. Any attempts to adjust the timeline to your last spot only brings on more frustration after being forced to rewatch all of the same auto dealership and big pharma ads back to back with no success. With all of these revenue generating ads they inundate us with one would think Disney would be able to develop a smoother running live streaming app. Come on guys, get it together..OoPersephoneoOVersion: 10.13.0

Not greatThe app keeps signing out of my tv provider so I have to keep bugging my Dad to ask to sign in again. Today I just wanted to watch a clip from a show so I used the preview pass. The timer on the preview pass counts advertisements as part of the preview and if you pause it and put it in you pocket for a bit, that time is counted too. The preview pass lasts 5 minutes. By the time I got through the ads I had 2 minutes left. I then kept hitting the “+15 seconds” button to get to the part I wanted and the timer kept going then too despite the fact the video wasn’t playing and just loading. I had 1:30 left when I got there when my sibling handed me something so I paused the video, turned off the phone and put it in my pocket. When I opened back up the phone I had 40 seconds left. This is insanity..Tad CornellVersion: 3.10.1

Ad integration is messed upWhile I love the content on the app, it is evident that they are using an improper implementation of their pre-roll advertising. Whenever a rich media unit is served, it makes it impossible to steam from a device onto an Apple TV. If you wait until after the ads serve on the mobile device, then activate mirroring to an Apple TV, the system seems to recognizes a new device, then attempt to serve an interactive rich media unit to the tv, which doesn’t work since the TV isn’t capable of handling this type of unit. My recommendation is to set up device blocking for your interactive units that deny them access to serve on any platform other than pure mobile / desktop. Knowing this is a Apple app used to stream content, you should be aware of it doesn’t function properly with other Apple products. Please fix this, I just want to watch the Simpsons before bed..Jduane625Version: 3.9.1

Please improve Simpsons World among other thingsEver since the latest update, I have been very disappointed with the functionality of the app. While “it looks cool” it has become far more cumbersome to use. Please address the functionality issues with chromecast. Many times, it will play a show on my device as well on tv at the same time and it’s not the same show. The app freezes often, especially if I’m watching many episodes in a row. Please also address the functionality of Simpson’s World. In older versions, I enjoyed the ability to watch random episodes and not have to “babysit” by playing each episode. Please also bring back themed playlists, really just Treehouse of Horror episodes. There are far too many seasons for me to have to dig through each one. Overall the functionality needs to be streamlined. The app is very buggy for Chromecast..Jcalli0Version: 3.6.3

Love the app - when it works.I keep running into the same problems with the app. If I close FXNOW I am kicked off the server. When I attempt to connect to the server it just spins. The other day when trying to log back in the app tried to load for 9 hours with no success. The only way to use the app is to restart my iPad. Once the iPad reboot is finished I am automatically logged back in the FXNOW app. Even deleting the app and reinstalling I still have the problem. I am currently running the most updated version of the FXNOW as well. It is so frustrating. Also, a new bug has appeared in the Simpsons World section. If I go to Playlists and start to scroll down, the app shuts down. It happens every time. Again, once you can get into the app and access what you want it is a great app. Just too many bugs..Jendavis25Version: 1.11.2

You have been served divorce papers.You made a bad app worse! To an impressively awful degree. I get bored every so often and come back to see if you’ve matured or worked on yourself. Nope. You keep getting worse. *shaking my head and raising arms in the air* How is anyone supposed to find anything in this UX NIGHTMARE!!! Old Review Title: For better. For worse. Like any marriage. Old Review: his app has had its ups and downs. Haven't we all? They do try to work through it. That's important. That's why we are still together. BUT WHY IN THE HELL WOULD YOU NOT LET YOUR VIEWERS SEE AT LEAST THE LAST SEASON OF A SHOW AT LEAST A FEW MONTHS LEADING UP TO THE NEW SEASON??? Reeeealy, I'm not going to start watching a show I've never seen beginning with season 2. Fool. Let me see season 1 and I'll be primed and ready for the new/upcoming season. FX honey, our relationship is in trouble. Get your act together and appreciate your better half (the viewers)..Jason555sVersion: 3.9.1

I don’t understand entertainment appsWhy are they always so low quality and have so many hoops to jump through? Trying to watch the new season of Always Sunny on this app is like pulling teeth. I have a cable provider which carries Fx and this content I signed up for the stupid profile where they are going to sell my identity to people I signed into the app and into my cable provider I allowed location, which they will certainly monetize And yet, if I tap this or any show from the Apple TV app, I just get a pop up telling me my subscription doesn’t include the content. I can play it from in the app after using their horrible, Hulu-cloned interface, but often at commercials the app crashes, and then tells me I can’t resume without signing in, and I go through it all again and get to watch all the commercials again. I’ve spent 70+ minutes now trying to watch a 22 minute show and seen the same ad fill a hundred times. I intend to write the sponsor letting them know I will only purchase from their competitors going forward. Please just make these apps easy and functional first. Then maybe add content features or some other unnecessary nonsense to monetize our private information, while not wanting to pay for decent technical staff..Lpr2012Version: 3.9.1

Probably the worse streaming app everI’m trying to figure out if Fox actually pays someone to manage this app or if they just rotate between departments like Monday it’s a summer intern, Tuesday it’s the custodian etc.... After my millionth attempt to “activate”, it was finally working but Lord help me if I want to pick up where I left, I would have to sign in which makes me, surprise!, activate. So on my millionth and one attempt I decide that I would like to rewind and guess what? It kicks me completely out and I cannot pick up where I left off. Now I am sitting here trying to fast forward to at least around the point where I left off and I have figured out that if I stop at around a 3 minute mark I might be okay. I was thinking about using the pay app when it came out but noooo waayyy. I will stick to DVRing FX shows instead dealing with the headache this awful app as caused..Just JennVersion: 3.11.1

Used to love but....This used to be the most used tv app I have, however, for the past few weeks, it hasn’t been working. One day I noticed it had logged me out of my tv provider (which didn’t seem that weird at the time). I went to put the information in, and it said that the network was no longer included in my current service. I have Xfinity, and it has not changed. It still works on my iPad, so it is very confusing as to why it is not working on my phone. edit: It’s been months, and the same thing is still happening. Every once and awhile i’ll re-download the app to see if it’s working and the problem is still there every time. I still get fxx on cable and the app still works on my iPad, so I am still very much confused..Cebm13Version: 3.16.4

Please fix you streaming!!!!Whenever I am trying to watch a show on this app it will load the commercials just fine but will not stream the actual show it will start the show freeze and restart the commercials. And no this isn’t a problem with my internet connection because every other app on my phone is loading videos just fine and this app has no problem pulling itself up and loading the commercials! This app is by far the worst app I have ever tried to stream any video on and do not recommend if you can watch your shows in any other way you should use another app because this one is just plain frustrating!!! I do not recommend this app at all! Trying to watch anything on it is the most painful experience I have had tell whoever runs this they have screwed up bad.AsghjkebdurjeksVersion: 3.10.3

I wish I could watchI have cable and I connect my cable to the app so I can have full access to the shows. But majority of the time when I try to open the app, it either continues to load on the start up screen, the colorful fx fearless sign over water.. and never opens. Oooor it opens, and the words cut out every other second. Impossible to watch missing every few moments of audio. And sometimes, it opens, the then gives me an “oops, video can’t play” or something and doesn’t open the app at all. I’d say it’s to the point that I can only watch every 4th or fifth attempt :( sometimes, not every time, if I remove then redownload the app it works... I wrote customer service but no one had gotten back to me..Allyssa93Version: 10.13.0

Pretty terribleIn theory, these tv channel apps are wonderful. However, they tend to be an abomination filled with ads, buffering, and user interface issues. It is 2017 for gods sake, fix this. Whenever I tap a show to watch in Netflix, that show plays, Almost immediately. I shouldn't have to dodge constant prompts for me to create an account (it's already tied to my directv account, why should I have to create an account for your channel app?), I shouldn't have to be given an error when I click the button "resume watching" (that privilege is for those who create accounts), and I absolutely should not have to try and fail to watch a single Episode of American horror story for over 25mins, give up, and end up watching Friends on Netflix for the millionth time. Yet here I go..Trent_HVersion: 3.3

Worst television app I’ve ever usedI don’t have cable so I use the channel apps such as this. I put it on my chromecast and watch on my home tv. This is the least user friendly app I’ve ever experienced. If you want to binge watch something, don’t even bother. The episode finishes and there’s no auto play, no just clicking on the next episode, nothing. You search the show you were just watching and the episodes don’t even appear. It’ll be a click down menu where the episodes should be, but there’s nothing. I’ve relegated this app to watch new episodes only because they pop up on the home screen. God forbid you wait too long to watch the new episode of always sunny because you’ll never be able to find it again because of the accessibility issues. If I could give zero stars I would. Terrible..J LejaVersion: 3.9.1

Don’t get excited just yet - false advertising | Full episodes unavailableI kept seeing advertising about watching full episodes of shows on the FXNOW app through a cable subscription. That’s a devastating lie. Of the three shows I was eager to watch, none of them are available. I contacted customer service to ask why I could only see clips and not episodes of the shows. The response was “At this time, there are currently clips available to view on the FXNOW app and website. Content availability can change from time to time on our platform, but it’s always possible that full episodes will come back in the future!“ I don’t know if this is a fault of the platform, network, show creators or something else but regardless, why market the product if it can’t deliver? Majorly disappointed..Thefaw16Version: 7.0.0

DisappointedI don’t know if this is a bug or not but even when signed into not only the FX Now app and also my tv provider if I go to select the show I want watch I only get an error message saying that the content selected is not available with my programming package.... but it is. I was able to watch the first 4 episodes of the new season of American Horror Story on my iPad with no issues last week. Same logins just a different device. Kinda frustrating to say the least. I do hope this is a bug issue and not an attempt to make me upgrade the app to FX plus. I get that it’s a company and they need to make money, but come on. I already pay to watch these shows. I’m not asking for past seasons in their entirety, just the ones they already play a million times a week after the episode first airs..DominiDPVersion: 3.10.1

High hopes, low resultsSo I downloaded the app, signed in with my provider. Started watching Family Guy and had not one issue. Watched maybe 5 episodes and everything came in crystal clear, no buffering, no stalling. But then started watching Snowfall. It first said ‘my package doesn’t allow this show with my provider’, which I know is nonsense. After somehow getting past that, it then told me I needed to sign in. Went to my profile and it showed that I was ALREADY SIGNED IN WITH MY PROVIDER. I attempted to watch the first episode of the new season 3x and EVERY time I did the app would crash at some point. I tried resetting it, tried closing the app, I even tried dumping it and re-downloading it again. Nothing. Same results. We all pay good money for cable services and the “amenities” are straight garbage. Waste of time and cash..The DudeVersion: 3.16.4

No Response - Still haven't fixed Simpsons IssuesThis app was 5 stars but after an update you've made it so our Apple TV FXX app and iPhone FXX app constantly crashes. The reason we selected the Xfinity / Comcast package we have was because of your app and all Simpsons episodes. Also , prior to you app update, we were able to select "Play Random" which would continuously play episodes on shuffle - now you have to select " Play Random" after every episode. I had one email response from your help desk which was over a month ago asking what model / generation our Apple TV was and still have had no resolution. Not sure what your team did to create these errors in the app but it is disappointing. Literally can no longer use the app without continuously restarting it and even then it may not work.JaredFallonVersion: 3.6.2

Worst streaming app, literally of them all, the worstWhat. On earth. Is wrong with this network?!?!? I pay for a cable TV service, doesn’t matter, I pay for the app on its own, doesn’t matter. Literally nothing allows this garbage app to work. It’s so frustrating that I have to pay for a service that never works ever. Any Fox network. FX, Fox, fox sports, nothing ever works. Please, please, please, for the love of god, do not ever pay for this network, it’s awful and will never play. Please do not waste any more money that I already have. I just had to add, after reading so many negative reviews, that fox seems to have “fix it” sited and a list of steps that they ask every poor review to try. News Flash, none of that works, and it’s all false. Just like a fox network tp provide false hope.. garbage network...Medavis121Version: 10.1.0

Serious problems with app please fix!Every time I open the FX now app all the shows are locked and I am asked to sign in with my tv provider. When I click on the “sign in” button the app loads for a few seconds then stays on the same page still asking me to sign in with me tv provider. Also when I try to click on a show I am first asked if I have a tv provider. After I click “yes” the app loads for a few seconds then does nothing it stays on the same page and won’t let me sign in to my tv provider. When I look up FX now in settings on my iPhone it shows I that I am logged in with my tv provider, yet when I load the app it still is asking me to login. This is a serious issue with the app that has been going on for months that needs to be fixed please help!.Jbrown2196789Version: 3.9.1

Simpsons World was neuteredThis app used to be great for the Simpsons World alone. Being able to look up episodes by character, phrases, subjects as well as seeing the popularity of certain episodes all in my pocket. It made this app truly a wonderful thing to have. The Simpsons World is a shell of its former self. I understand streamlining this section so it fits in with the rest of the app (prior to this, it was really 'Simpsonized'), but stripping it of all the amazing features it used to have, especially the search, makes this a really crummy experience. I'm glad i can still play 'every. simpsons. ever.' --- but it used to be a lot more fun when the experience complemented the content. Please consider restoring the features to the simpsons world..J3sse1Version: 3.5.1

Help!!!I bought this app specifically to watch the Simpsons it works most of the time but on select occasions it won’t load it’s not my WiFi cause I’ve checked the connection and it is strong it always says something like this is unavailable at the moment please try again later I’ve uninstalled I’ve logged out I’ve reset I’ve done everything I can possibly think of and it still won’t work I use this app on my iPhone, iPad, and Roku stick that is connected to my tv and I’ve done everything to try and fix this nothing works it’s really upsetting because I watch the Simpsons literally all the time especially at night and it’s supper frustrating when I’m trying to just lay down and watch my favorite show but it won’t work so please fix this!!!!!!!!!.BopboopbopbopVersion: 3.14

Chromecast & SadnessI really never write app reviews, but I felt compelled. This app is really unusable. Every. Single. Time. I try and use this to watch shows, it’s a constant exercise in restarts, re-logins, and frustration. I have an iPhone X, and chrome cast works with any other app I use. Im constantly casting to my tv, and it’s great! Then I try and use this thing, and it’s like my internet cut out and my phone has been hacked by bots or something. The buffering is never-ending, I’m constantly getting logged out for no reason, and it doesn’t remember my place in the show after I get kicked out. So then I’m trying to get back to where I was in the show, and it logs me out again. Or freezes. Or some other ridiculous thing that just made me buy the show on iTunes. Way to go, guys..Jmad1211Version: 3.7

Skipping and freezing issuesThe first two times I used the app, it worked fine, but the third time, not so much. Picture and sound kept freezing, and when it would come back, I would be 2 or 3 minutes further into the episode and I would have to work backward in 15-second jumps (sliding the progress bar never got me to the right place). A few minutes later it would happen again. It would also skip parts of a scene, sometimes in the middle of dialogue. By the time 46 minute episode of The Americans ended and credits rolled, it showed me only about 24 minutes elapsed. I can’t tell whether I saw the whole episode or not, as I had to keep going back to try to find my place..Logres0Version: 3.8

It’s pretty good when it loadsI am pretty happy with the app when it actually works. It is pretty much a coin flip on whether it will load or if I will get an infinite spinning white circle. Tried updating and still not fixed. Here is the thing I will not go through all the hassle uninstalling and reinstalling. My stance is firmly, that if that it lengths I need to go through for troubleshooting. The the app is garbage and not worth using. Hire some better developers, because you can make the UI look as sleek as you want but it is worthless if your back end is an unstable mess. Honestly it feels like the your graphic interface was made on high end CAD workstation while your server is a dusty old desktop running Windows 95..Like sea tycoonVersion: 3.13.5

Horrible, can’t watch anythingNone of the episodes are listed under each shows profile. The only way you can watch an episode of a show is if that episode is in the “new episodes” section. And make sure you don’t exit out of the episode because once you do, you can’t get back to it and it’s deleted from the “new episodes” section even if you didn’t finish watching it. This is a mess. Please fix it asap! Plus the new layout that combines all the networks together is so annoying. I want only my “favorites” to show up on the home page. In settings it says favoriting a show creates a collection just for you, but where is this collection?! Also, when navigating through the sections, the app is so slow and lags bad..KissfixxVersion: 3.5

Absolute worst implementation of the genreThe “reduced” commercials are prolific and awful. It’s just not worth it. If you stop a program in progress, you have to create a profile to pick up where you left off or start from the beginning. The crappy design allows for accidentally quitting a program in progress way too easily. Don’t know why every other app of this type can allow you to stop and resume without creating some additional account and login. Just terrible. I’d look for any other way to get the programming. FX has good shows, so I’m happy to pay for the ability to watch them without a ton of commercials. The people that thought this was a good way to set up the FX app are woefully incorrect about viewer tolerance for thus crap..BlableblublablablaVersion: 3.8

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