Export SMS PRO - Text Exporter Customer Service

Export SMS PRO - Text Exporter Positive Reviews

Stop Text HarrassingI am very please with this App! I am 64 years old and not particularly tech-savvy, but had not trouble downloading this app and using it immediately. While it does require you to think a bit, and to be patient while it retrieves your text information, it DOES WORK as advertised. Basically, I purchased this app on my iPad. When I launched the app, it directed me to a website to download the app to my computer. Once it was loaded to my computer, I backed up my iPhone using Itunes. Then I launched the SMS app and was off and running. I was able to export all of my text messages to Excel, or to export only text messages from a single sender. The only trouble I have ever had with the app was when I updated my iPhone to IOS 10. When the app bombed, it allowed me to send a message to the developers and a fix was in my email the next day. This app is well worth the tiny investment!.Alaska GrandmotherVersion: 1.4

Stay At Home MomOh my goodness AMAZING!! I am kinda sentimental so I didn't want to lose all my texts relating to the birth of my children - so I had almost 4 gigabytes of unusable data on my iPhone! And now here they all are on my PC in a lovely, darling, FABULOUS excel document --- totally searchable, organizable, and exportable to still more formats. I LOVE IT. Thinking of ways I can export them from excel to still other formats and use them as memorabilia....LettyG7Version: 1.4

Great app and supportThis app does exactly what it claims to do and is easy to use. The support team is very helpful and answered all my questions in a timely manner. The only drawback is not seeing received and sent pictures, but the team intends to include this feature in future updates. No regrets in purchasing this app!.Satisfiedcustomer1234567890Version: 1.4

Great ProductI have to preserve texts with clients in my records. This is the perfect solution. Ran into a technical glitch, emailed support and got prompt help in resolving it. For attorneys or anyone else that needs to preserve text messages as business records, or for anyone who wants to keep texts but free up phone memory I highly recommend..JustascreenameVersion: 1.4

Works great!I installed and followed all the steps and first try to export to email and it worked just like it said it would. No idea why complaints previously here must have had bugs or users did not install correctly. I love it!!!.StingRae8Version: 1.4

Works as advertisedDownloaded on iPhone 6+. Then did backup of phone to my desktop and the app reads the files off of the backup. It works well, not a beautiful interface but easy to use and gets you the info you want to see..EsierraVersion: 1.4

Works as advertised; great customer supportI had a little trouble downloading, but customer support was responsive. They e-mailed a newer version of the link to download and then it worked as advertised..Raindiamonds987Version: 1.4

Need to get sreenshots tooFantastic, just downloaded this to document client issues. I call and she texts, I email she texts. Well, now I have the whole story and will get paid. Worth more than the full upgrade and download I paid for..SteveBraVersion: 1.4

Works greatI don't know why this app is not rated higher. If you follow the directions which are easy to understand it works great. I recommend giving it a try. Well worth it..Dee ShanklinVersion: 1.4

It's tedious but it worksThe steps for it to work is tedious but it does work. Just follow the directions to a "T" and have about 30 minutes to dedicate. And atlas, you'll be able to convert your texts to a pdf (other outputs available)..J.ShariVersion: 1.4

Works perfect for meNo problems at all, exports my messages on pdf and excel. Smooth operation, just followed instructions.Berto616Version: 1.4

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Export SMS PRO - Text Exporter Negative Reviews

Worthless. Does nothing except act as a total con gameI accidentally bought it thinking I bought another. What the heck. Totally useless app does not begin to describe it. Con game is more like it. I followed the flimsy excuse for directions explicitly for backing up my iPhone to my pc. Apple is very consistent where they do this. But no, the desktop doesn’t find the folder. And here is the kicker. I wasted $4.99 for this app, when it does nothing! It is the desktop app that allegedly does everything. What?.VonPadraigVersion: 1.4

Worst App YetThis app is really a piece of crap. It'll export from a 3 year old back up from an iPhone 5 but every time I try to get it to export from my current phone and backup it just keeps crashing. What a frustrating waste of my time and money. If #Apple #iPhone would just stop being so freaking proprietary it would not be an issue. I mean of all the things this phone can supposedly do - it cannot send imessages or texts to an email or print them. REALLY?!.GT_HomesVersion: 1.4

DOES NOT WORK AT ALLI was never able to access my text messages at all using this app despite following the directions, watching the help videos, and googling my problem for answers. When I tried to send a message using their “Support” button, I got a fatal error message… and no help (obviously)!.For such of fun beesVersion: 1.4

Garbage - don’t waste your moneyThis app is years old, does not access iMessage, requires a desktop app and server connection to do anything, and also wants more money to unlock all functionality. Maybe it worked 5 years ago but in 2020 going on 2021 it is non functional and should be removed from the App Store entirely. Refund requested..AppStoreLuvahVersion: 1.4

Not user friendlyI have followed every instruction that has been provided, which isn’t much. I backed up my phone on my computer and the app won’t connect to each other and says there are no backups and to use ITunes. Again I followed every instruction and there are no other instructions to follow. Waste of money..DhfnrhrbrbVersion: 1.4

Doesn’t work, support unreachableMight have worked before, but not anymore for sure. Probably because iOS and windows have changed. But it’s not nice to leave an app for sale if it’s not updated to work on most recent versions of devices!!!.AnyesBodinVersion: 1.4

Nathan MingsI have used this app to export texts back 9 years. I created separate files for different devices to ensure I did not miss texts. Yes I did go overboard but it does work. My greatest regret is that the application does not allow the export of photos that in many cases go with a particular text string..WacowarlordVersion: 1.4

Very Disappointing1. I just paid $4.99 for a “pro” app that requires another $3.99 for the pro version. 2. After downloading, the first thing that happens is I get a message saying the only way this app will work is if I also have a computer with the software. I only own my iPad Pro. No computer. How do I get my money back?.5 stars for free filtersVersion: 1.4

DOES NOT WORKThis app DOES NOT WORK!! Disputing the charge to get my money back! You have to download the app to your phone, iTunes, and a computer but you can’t download it on a computer because the website is invalid. I tried this on THREE different computers and you cannot download the software onto a computer..KarahImelVersion: 1.4

Horrible app does not workI would really like my money back, this app did not work at all. We followed every step completely and it still would not work. We even clicked the help button and it said “there isn’t help available for this app”. I just want my money back..MeaganoliviaVersion: 1.4

JunkPaid for this few months ago and it worked on day 1. Ever since, there are error screens with confusing instructions that don't match iTunes or the options in the phone. Highly recommend using the a different app..Spacey2106Version: 1.4

Hate this appThe app keeps closing on me and it took me forever to download it to my computer. Every time I try to export the messages the app close one me. I even paid for unlimited export and it won’t let me export the messages. I just wasted my money..Pecantan757Version: 1.4

Total scamI downloaded the app. You also need to download the server from their website and the file isn’t there. If you contact support the contact form crashes..Elliott lily Vassar priceVersion: 1.4

DOES NOT WORK! I want refund.I have tried for the past hour to get this to work. It requires downloading unauthorized applications, installing them, creating unencrypted backups, and after all that mess, ZERO messages. I would like a refund..Hunter480Version: 1.4

WasteI paid, I’ve downloaded and installed, still nothing works. I should have read the reviews first before purchasing. Very unhappy..AslipscombVersion: 1.4

DisappointedI had high hopes for the app but after several hours trying to get it to work I had to give up. This was an expensive app and I would like a refund please!.Sarah++Version: 1.4

Waste of MoneyAfter many tries, could not get to work. Needed files that were not downloaded. Would like money back. Apple should be notified. Don't they verify apps they sell?.Ted in BhamVersion: 1.4

DisappointedThis app is horrible it did not pull all the contact information and only made avaible a smallnumber of texts, And when I contacted support I never heard a word from them..FdbnuVersion: 1.4

DefunctThis does NOT work. Total waste of money. I followed the instructions explicitly, downloading the app on both my phone as well as my PC and there is no way to even contact someone for support to help troubleshoot !!!!!.NoviceSMVersion: 1.4

SCAM!! WORST APP EVERDo not purchase this app if you don't want to waste your money! It did not work at all. I typically find myself to be fairly tech savvy but I could not get this app to export a single message. I want my money back..SSSSSCCCCCCCAAAAAAAMVersion: 1.4

Could never get it to workPain to try and figure out. Have to download an additional component for your computer as well. Really useless..StarbebeVersion: 1.4

Will not export!Have tried everything - it simply does NOT work. I can see the info, it just will not allow it to be exported. Complete waste of money!.Kgs2016Version: 1.4

It used to workIt used to work but now just closes as soon as it opens. When it did work it was frustrating as all heck..ALCavazosVersion: 1.4

AwfulI paid $4.99 to purchase and after that ask me to pay another $3.99 and doesn’t work at all!!! Stay away.Best AntonioVersion: 1.4

Keeps crashingApp needs to be updated. It continues to crash when I try to open up the messages I want to export..Acoulston1Version: 1.4

Text crap to…Garbage can’t get the app to download on my computer at all, missing data in the setup!.LostLunchVersion: 1.4

Do not buy this app!!I bought it and it dose not work! Contacted Support for help and after a week still no response! Save your money and go elsewhere..MerrisueVersion: 1.4

Does not workTotal waste of money, it's missing files to download the software on my computer.Cnl5891Version: 1.4

Does not workEven paid $5 for it and it doesn't do nothing. Keeps searching for a server. I followed the directions to a tee.StotkaGirlsVersion: 1.4

Waste of timeNot only are there surprise in app purchases, but couldn't get the darn thing to work. Very frustrating..SquigglethecowVersion: 1.4

Don’t buyDoes not work , must upload all memories to computer first . Was not looking to do that.NotonestaratVersion: 1.4

Won’t workI cannot get the computer client to download. Apple rejects it as an Unidentified developer. Disappointed I got charged for this app now..Cmb426Version: 1.4

CRAP!!It has taken me 3 days to even make it work - now it says I have not messages on the back up. I want my money back...don't waste yours!!!.KdensmithVersion: 1.4

DONT BUYHorrible app. Doesn't work correctly. I spent money on this for absolutely nothing! Very upset!.Jaymee1234Version: 1.4

Don’t Download itIt doesn’t work as an app, it’s a computer software and not easy to use/understand..BillWeichtVersion: 1.4

Do not buyThis app is a piece of crap. It doesn’t recognize anything and you’re left with a useless piece of crap:.RealiggyVersion: 1.4

HorribleNever saw my back up and was never able to use! I want a refund!!!!.Angry woman 1Version: 1.4

STAY AWAYThis is a scam, it won’t even open - it comes up for about 5 seconds and then closes Scam scam scam.NDW1523453Version: 1.4

Can’t get this app to work!I have tried and tried and can’t get it to work.Hey.its.mehVersion: 1.4

I Want My Money Back!!!!!!!This app doesn't work and they won't give me my money back. Very poor support!!!!! Do not buy!!!.KroemanVersion: 1.4

Do not buy - should be refunded app doesn’t work or link providedVery bad paid for app tried to downloading additional software on desktop and the links do not work.Msch12345Version: 1.4

Not workDoes'nt work, do not download it.Stephane344Version: 1.4

Don’t BotherI downloaded the software on my computer followed the troubleshooting and still couldn’t get it to connect if so anything but say sorry can’t be found..SdlawrenVersion: 1.4

Terrible AppDownload links do not work.Sir ThunderVersion: 1.4

Doesn’t workApp doesn’t work..Wasted ny moneyVersion: 1.4

This is a poor applicationDon’t buy this problem application.JB-YYCVersion: 1.4

C’est du vol!On paie pour une app qui ne fonctionne pas. Aussitôt installée, on doit encore payer, c’est du vol!!! Tres décu, à évitez!.Québec101Version: 1.4

Do not buyI should have read these reviews before I bought. Useless app in my opinion. The description of what it does is misleading in my opinion. It is a rip off..Jack LothianVersion: 1.4

Do not download thisI paid twice and it did not back up. this is a scam.Ice899Version: 1.4

Waste of time and moneyDon’t be duped into buying this. The description makes it sound like it is easy to use. It is not and could not get it to work. What a scam..MichaelWJ2015Version: 1.4

Garbage. I want my money back! Do not buy it!!!!!Way too cumbersome! Back up my device??? I have 110gigs of music to back up again just to print 1 text???? Piece of crap.H2oallyearVersion: 1.4

Rip offThe server download link failed and have to pay twice to upgrade..total scam.TitanlokVersion: 1.4

EXPORT SMS PRO SCAMMER THIS CRAP DOES NOT WORKSCAMMER DO NOT BUY THIS APP IT TAKES YOUR MONEY AND THE SERVER DOES NOT WORKS SAVE YOUR MONEY IT'S A COMPLETE RIPP OFF.MoeSomaniVersion: 1.4

Paid $5 and still have adds!So once you buy the app it still gives ads!.Wolves_456Version: 1.4

Stealing from peopleWhy do I have to pay twice for backing up my messages!? Should you be clear and stated that the payment only allows for one back up I wouldn't bother to pay anything. How do we go about that? Is this a scam!? Very dissatisfied customer.MissminkVersion: 1.0

Don't bother with this app...This app is useless unless you want to install a bunch of software on your computer so you can access your messages. It is not a stand alone app like most apps. I am so upset I wasted money on this. Frankly it is deceptive that the need to install software on you computer to use this app is not listed in the description!.CdnAceVersion: 1.3

Not GoodDifficult to use. Hard to Set up. Instructions are brutal.Ridiculous nickname CanadianVersion: 1.2

No consistencyI tried the free version and once I managed to get the iMessages exported. From then on nothing, it wouldn't even connect to my computer. Glad I only tried the free app..ScoopminiVersion: 1.1

I paid $1.19 and I have to put up with ads?Disappointed Need to pay again to upgrade for unlimited use or no ads and I do mean OR..WEHRMACHT3GDVersion: 1.2

SCAMThis app is useless. First you pay the $8.00 then it installs. Then I ran my backup in iTunes and tried to follow the instructions however no matter what I tried to do, the app would not show in the file sharing apps in iTunes. PLUS, what you are purchasing is not what you get! They want you to update multiple times in order to backup your txt/sms msgs!! RIP OFF!.KlarkinVersion: 1.1

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