SHEIN-Fashion Shopping Online Customer ServiceShein Group Ltd

SHEIN-Fashion Shopping Online Customer Service

SHEIN is an affordable online shopping platform with a distinct tone focusing on women's fashion. No matter what the current fashion trend is, Shein.com is sure to follow it or even lead it. With all the categories like women's clothing, men's clothing, kids' clothing, shoes and accessories, and 20,000+ styles including dresses, blouses, swimwear and T-shirts, SHEIN is a one-stop destination for fashionistas. Shopping becomes even more enjoyable with the new SHEIN mobile app. Welcome to the incredible world of SHEIN--available in your pocket and at your fingertips.

We take pride in satisfying our customers and bringing them the best shopping experience.

Features:
Save you more
-Get an extra 10% off on your first order
-Free shipping for orders over $49 & free returns for all orders
-Get up to 80% off every day with Flash Deals
-Sale alerts and promotional emails
Securely ordering and paying
-Ordering process is risk-free
-Secure payment via PayPal or credit card
-Shop now, pay later. Choose Afterpay in 4 interest-free payment
-7/24 customer service and Live chat service
SHEIN gals exclusive perks
-1000+ daily new arrivals
-Styling tips, ratings and reviews to inspire you.
-Keep up with your friends' latest activities in Timeline

Contact us:
URL: us.shein.com
Facebook: www.facebook.com/sheinus/
Instagram: www.instagram.com/shein_us/
Email: [email protected]

SHEIN-Fashion Shopping Online App Comments & Reviews

SHEIN-Fashion Shopping Online Positive Reviews

LEGIT100% legit site for fashionable affordable clothing. I’ve been purchasing for the last 2 years or more now with at least 20 + items each purchase and have never been cheated or disappointed. Customer service has always been above and beyond for me, they always get back to me and never had an issue with returning items that didn’t fit (if they’re eligible for return, not everything is but they tell you before checkout what isn’t) my closet is about 85% SHEIN clothing and shoes and the rest mall bought clothing. I prefer SHEIN over anything lately. Quality is usually amazing but be sure to read reviews and picture reviews before purchasing. Once I found my size in SHEIN it’s made shopping easier with less returns. Returns for US are free (at least I’ve never paid for any) so that’s another plus. They’re usually fast with shipping but with COVID I’ve been getting them like 3-4 weeks later. Which is understandable given what’s going on. But once things are back to normal it’s usually 1-2 weeks. I’ve only ever had 2 packages lost in the mail due to COVID which they happily replaced, no problem and sent out new for me. I did eventually end up getting the first “lost” packages though. You never know until you give it a try for yourself. I’m definitely glad I did. They except PAYPAL which is much more comforting when you’re a new buyer, since they cover you. I love this app/store. 10+ stars. Seriously..Version: 7.4.2

Love it 💞I’ve been on SHEIN for a while now, and it has become my favorite online store app to shop on! There was only one problem I had with it, when I confirmed a order a few days later it canceled it. But I got a refund on it, and just ordered it again. When I payed for faster shipping it really helped, it came in about 3-4 days and for only 12 dollars. Refunds are really easy, well that’s what I know from my experience. I’ve never actually received a item, and it came broken, or I didn’t like the material and I had to return it. So maybe it would of been harder to return If I already received the item. But always make sure to check the reviews, and start for the ones who gave it a one star. Sometimes mistakes happen in a product usually 30% or 20% of the time. If most of the reviews put lower than 3 stars I wouldn’t recommend buying the product, look for items that mostly have 4 or 5 stars. I don’t recommend buying mirrors on the app either, usually they are just for decoration and comes in horrible quality, so if you just want it for decorating that’s fine, just make sure to be careful because it may come broken some times. For clothes on SHEIN is actually really cute and super great quality. Mostly SHEIN is a really great app for clothes, decorating, shoes, beauty products, and for all my big girls out there 😌really recommend!!!💞🥰.Version: 7.3.8

Shein saved me💕🥰Shein obsessed since I discovered it (after I had an accident) so there I was homeless looking as usual when I realized I always wear my husbands clothes (sweatpants n tshirts) so yeah no sense of style whatsoever. Shein helped me get motivated at an affordable price helps me feel myself even when I couldn’t stand to look at myself in the mirror for how I let myself go. Shein got me up n stills does everyday #sheincustomerforlife now I can’t stop seeing my reflection 😍🙏🥰🥰🥰 thank u shein I’m a size 18 (1xl in leggins they be very stretchy just read the reviews queens!!! 4x in dresses n tops (I don’t buy their lingerie anymore or little shanans to stretch every cent (coupons y’all daily points free trails!!! And last night they refunded me without taking the item back!!! They said they don’t do that often n it was a one time thing but still I feel very much appreciated (I always check their sales they are amusing n amazing🤩 Give the jeans a chance if ur not scared to take the risk (I only tried twice n I wasn’t surprised That they didn’t fit perfectly n one had the zipper broken but hey for $10 I kept it )and their daily hourly thingy were u can finally get the chance to find a piece u liked n 50-80% off!!! I’m not kidding I stretch all my money I get 5-10 pieces for no more then $60 n sundays they got free shipping come on y’all download it give it chance!.Version: 7.4.5

Best shopping app ever💜💜💜This app is absolutely the best. The prices are hella cheap and very affordable, and they give out coupons like there’s no tomorrow! It’s so fun to shop on there, especially since they have such amazing clothes for all ages, even pets! It’s so cute how they have accessories such as rings, earrings, bracelets and fake nails(packs of them. Like 10) and they cost like 2-6$! So generous and super cute! I absolutely love shopping on there, and they constantly update the clothes, and shoes as well! And not only are the clothes cheap, but the shoes are as well. Like you could buy a pair of cute boots, or a pair of heels, for under 10-15$😱😱😱 and the possibility’s are endless on this app. They have so many different clothing genres, and many models as well. You can also earn points which goes into coupons which makes your order so cheap! For me, I order so much and my order comes out to about 140$. With my coupons the order goes down to 98$. Absolutely incredible. I also really love how when you go into an item you want to but, you scroll down and you can see other people who bought the item’s pictures. Like after the got the item they model it for you, to show how it looks.(You can also earn points for that, if many people like your picture)I HIGHLY recommend this app, and trust me you won’t be disapponted. ⭐️⭐️⭐️⭐️⭐️.Version: 7.5.0

Best of the bestYou normally don’t get this kind of service from online brands , you know there’s loads of risks involved but SHEIN is one of a kind I been with them for past 2 years and they never disappointed me normally order stuff from China can be harsh it takes forever from other sites to receive the item when it arrives there’s no guarantee that the product you have ordered is in one piece But SHEIN always make sure that you get best of the best quality and you receive it in short amount of time. When you order it says two weeks most of the times you get the items before two weeks. If you want to express ship it no problem it’s very affordable. SHEIN puts you on priority when it comes to shipping in this pandemic during the harshest time of our lives SHEIN managed to deliver excellence as we all know shipping from anywhere was hard SHEIN would made sure you get your items in 1-10 orders if deliveries were like a day or two late they would email you and send you Message on their site letting you the inconvenience I really appreciate their hard work I really don’t shop anymore out side anything I need I can find it on SHEIN from clothing to shoes to bags and purses to home Decor I’m a fan and a regular customer and I think you should too.Version: 7.4.7

Great qualityShein has been a great find(thanks Sarah Rae Vargas)! The quality of every item I’ve purchased over the last few months of ordering, has been on point. I have managed clothing stores a good deal of my adult life and Shein has so many great positives. The quality is great, how the clothes fit is great, pockets are great- right ladies ;). The diverse styles are wonderful. I can dress for every whim, very affordably. The fit is perfect, as long as you pay careful attention to the actual inches/cm you are, choosing the styles that flatter you, and don’t get caught up in the number sizes. I love the way the material lays- and did I mention the pockets? The two things I feel that Shein would benefit greatly from, is in their customer service area- 1) easier communication with you for your customers and 2) better descriptions of the clothing and measurements. There are many items I was unable to order because the measurements weren’t physically possible, but then there is no way of communicating with you to ask questions, except through Facebook messenger, which they do not always respond to. I look forward to seeing how Shein grows and develops it’s line as well as it’s customer service. Have a blessed day :).Version: 7.4.3

Great app- but a few suggestions!I love SHEIN and overall the app is super easy to navigate I just think a few improvements could be made. For one, I think on the app you should be able to select the date under the “new in” section like you are able to on the traditional website format. This would allow me to look at the app every day and filter to see what new stuff was added, without having to search through all the other “new in” items I saw the day before, and 2 days prior, etc. I also think it would be best if the “check in” to earn your points popped up as soon as you opened up the app- like many game apps do for “daily tokens” and whatnot, because even though I’m on the app at least once a day I usually don’t remember to go to the check in page to earn my points. Finally, I think the main search feature should have an option to filter just “plus size” because currently you can search for an item description and filter it to a size of your choosing, for example 1XL, but a lot of the time I will buy a size smaller or bigger than my general size based on size descriptions, so I’d like to see all the plus size options available without also seeing the clothes that come in only straight sizes. Hope these suggestions are useful!.Version: 7.4.0

It’s okayMost of the clothes are good quality. Shipping, and tax is ridiculous though. They give you coupons and points to take away from your overall total, but if It takes away “too much” they add back the shipping, even though you had high enough priced items to get free shipping. Shipping times are really long, normally its a few weeks. The delivering and updates is weird, as sometimes the information for when it updates the packages, put it on the wrong date and is pretty confusing. I like that you can earn points, and that the reviews help quite a bit. Although, when you review something you never really see your review again, and can’t change or edit it , it doesn’t show up. It’s weird that they give you a shipping fee, then add on a shipping guarantee; you’d think the shipping fee would already guarantee that you’d get your package. They offer shipping express, but it’s like buying another item because it’s 13 dollars, to get it there only a few days earlier than the standard shipping. For example, in my shipping right now, standard says it’d get here 15-17, express days, 12-13. And I mean some people would think that’s a pretty good deal, for me though, compared to other apps where you pay for shipping like that, you’d get your packages in a few days. Overall, it’s not a bad app. It’s legit..Version: 7.4.8

I love SHEIN !! Sorry for the Long post but I had such a great experience with SHEINI ordered plenty of items from SHEIN and I never had any problems! Everything always fit perfect. I always read pages of reviews on any item I want to see what people say about sizing. Some people say I’m 5’7 and these pants are short on me. I know not to get them because I am the same height. I also only buy items that have photo reviews not on models. That strategy has never disappointed me yet. Everything I ever bought fit and looked just like the picture. I don’t see a point of ever shopping anywhere else they have everything I need except sneakers that I would wear. I ordered 22 items on December 19th that I wanted to wear for my birthday. I just knew they weren’t going to be here on time for my birthday on Christmas Day but it’s Covid so it’s not like I had many places to go. That’s also why I thought it was going to be long delivery as well Holiday season and Covid but no! It came on December 24th! 5 days and on Christmas Eve. What a birthday gift and what a year it’s been ... this was the cherry on top for me. All 22 of my items in one big box delivered in 5 days and I didn’t have faster shipping either !.Version: 7.4.3

Beautiful yet affordable. One of a kind.I don't really write much reviews about stores but holy moly! SHEIN is absolutely amazing. At first, I didn't buy from them because I thought it would be one of those sites that uses cheap material and takes ages to ship but I was wrong. The quality of their clothes blows me away every time that I shop, and the affordability. I can bulk order many items, and I have the option to pay in weekly installments. Most of the clothes are true to size, and only very few maybe a tad bit small. Their shipping to NY is very quick, sometimes within a week of ordering I'd get it, but definitely no longer than 2 weeks. Due to COVID, they also sanitize the clothing and packing inside of the main one which I think is great, of course we can sanitize ourselves upon receiving. Another great perk is that with every purchase we make, we earn points which can be used as a discount. Every 100 = $1, it sounds like a lot which means a penny a point, but the clothing cost is very cheap, so it's only fair, plus they have extra discounts on top of the amazing prices. I hope they continue with their affordable prices and great quality. SHEIN is truly one of a kind. ❤️.Version: 7.3.1

Great App and clothes !I was very skeptical of ordering anything from Shein and waited for almost 2 months before I finally placed the order and I’m so mad I waited. I wish I had been ordering my clothes and stuff from Shein a long time ago. The order came much faster than expected which was great because I’m in Florida . Then I opened the package and everything I ordered was beautiful and was very true to size and surprisingly good quality especially for the price and it looked just liked the picture. I had even bought a lace open back shirt that looked like you could buy it in a department store store for easily 4 times what I paid at Shein and the quality is just great . The App is very user friendly I had to make a return of one of the items because I ordered one size to small and the return process was very very easy and you can track it the whole time and then have the option to put it to a credit or your Shein Account. And Shein gives you points to buy stuff with as well . I would say as some advice read reviews first as some stuff runs a little smaller that others . But definitely don’t hesitate ordering from Shein. It’s great !!.Version: 7.4.6

Truly AdoreeeeAs a new teenager shopping for clothes can be a struggle, but with this app, i literally love everything i see 🥰I spent over $150 dollars on this app in two days which is a good deal for like 30 items. I heard about what they were doing but i took careful precautions and nothing bad has happened. Most of the clothes are good quality and are exactly like the picture. Shein is actually a hit or miss, but 75% of the time it’s a hit! I add so many things to my cart and wish i can get most of the things on there but i spend too much 😔 I decided to rate this app that way hopefully with the money they’re receiving they can pay their workers more and make even better clothing 😍 When i tell you i was broke after shopping, i was BROKE. Even the cards were screaming. My first package took 9 days while the second one is on the way! Highly recommend buying this and using codes, and when you receive them, rate, take pics, write reviews, and fill in the sizing guide to earn points to save. That way if you have no money like me after spending so much on clothes and accessories, you can save a lil sis! Now get your shop on and get ittt 😎.Version: 7.1.8

🌈Plus size dream ✨I love that this app is mot only easy to use but there’s always coupons, there’s always free shipping offers, there’s even a point system, and a lucky chosen few get free clothes. The app reminds me of a mobile phone game in which you check in for points every day, any purchase gets you points, reviews gets you points, if the shipping date was miscalculated, more points! Each point is a penny and it’s a lot easier to get $5 off than you’d think. Any time I’ve had to return clothes it wasn’t bc they were bad, it’s just I got something out of my comfort zone and didn’t think I’d use it. They have flash sales, which sometimes don’t have the BEST clothes but they’re on sale and it’s always nice to look at what you could snag for $4. **FOR PROPER SIZING** please get a tape measure and measure yourself, almost 9/10 times the clothing was true to size by the size chart measurements. Don’t just go by “I usually wear a 2x so a 2x should fit”. Although that might work, taking your measurements and comparing them to the size chart’s are a sure fire way to get the best fit with less need to make returns/exchanges..Version: 7.4.0

I LOVE THIS APP, SO CHEAP AND AMAZING!This app is beyond amazing. i LOVE the pricing, and (for the most part), the shipping time as well. the one thing that irritates me is that, when i write a review of a product i bought from this app, the pictures don’t show when you go back and read it. even though i still get all my points, it would be extremely helpful to others if my pictures would show. i say this for everyone. i’ve read reviews that mention something involving a picture, and it never shows. i’d like to know what they’re trying to show. it could help someone better understand a complication. i’ve never had anything come broken or torn, so that’s fantastic! one last thing that i don’t really understand is that an alternative app to this is called ROMWE, and they both sell the same exact products. BUT, SHEIN sells them for a more expensive price, whereas ROMWE does not. same exact picture, same exact material, same exact product, just different price. other than that, this app is a 10/10 recommendation from me. if you’re looking for cheap, cute, stylish clothes, this is the app for you! (as well as the alternative app: ROMWE)..Version: 7.4.6

Shein is my first choice for clothes shoppingWhen I found Shein (showed to me by a friend). I was overjoyed to find it was totally affordable and had super cute clothing. I have already ordered off of Shein before. What I ordered was a cute black skirt, black paper bag pants and and white, black and mustard shirt. Also if you love clothes then your is excitement builds up after each day of waiting for them to show up. I remember first getting up and every single morning I’d go right to Shein to entertain myself. I found so many things I just loved, so on the fifth day of shopping I realized I’d already filled my cart. I just love this app. The clothes do actually come. Unlike some other online shopping places that just pretty much scam you. It also has a downloadable app that I find a little easier to access cause it’s right there. Clothes are good prices and good quality. I think it is much easier to shop at home and Shein has something for everyone you just have to check it out. Overall I absolutely, no doubt would give this app five stars and if I could way more than five. I just love Shein and hope you read my review..Version: 6.7.3

AMAZING ESPECIALLY FOR ALL AGESOk so I chose SHEIN (sorry if u spell it wrong) Bc I am into the fashion industry,i came across it and I found out there’re was stuff for babies and kids which is perfect! Bc I’m more like a kid than a teen Bc I’m pretty small and skinny. I went across the kids stuff for girls and I came across really cute clothes that I think would fit perfect and would look nice on me, I ordered my size and everything and once I got it it fit perfectly! If you are reading this I am telling the truth THIS ONLINE FASHION STORE IS FOR MALE AND FEMALE so it’s perfect! Though what I do want to say is I don’t really like how you have it not all in ages I find ages more easier so I request for SHEIN to change the choices of size I think ages is a bit more easier to understand especially if your a kid like me or a bit younger that has a phone that’s responsible I don’t think they would understand but I do I’m not saying I don’t but I don’t think everybody understands and I feel age is a more better size choosing or like stores do like 7/8 or 9/10 would be easier, just saying! I will definitely say this app is worth it to you if you haven’t tried it. :).Version: 6.6.8

SHEIN Is My Go-To Shopping App ✨SHEIN is my absolute first choice out of all the other shopping apps. They have a broad variety of clothing, shoes, jewelry, accessories, etc. The items that are sold on SHEIN are in excellent condition. The quality is fabulous. The prices are unbelievable. They are always running sales, and you can snag amazing outfits and accessories at an absolute STEAL! There are many ways to save on SHEIN. You can accumulate points by participating in outfit contests, joining in on their live-streams, participating in mini games, and creating your own “fashion show”. There is also a Free Trial Center where you are able to submit applications for specific products for a chance to be selected to try out those products FOR FREE and leave reviews for them, and as you leave reviews for products, you rack up points. I highly recommend this app. If you are a bargain shopper, like I am, and you like to find amazing, high-quality products at a reasonable price, then SHEIN is for you! Not only is it a way to shop online, but it’s just a really fun experience as you participate in the different events they always have going on..Version: 6.8.3

Love this App!When I saw the prices of the clothes, I was a bit hesitant at first because I thought it would be poor quality like Wish or Primark. To my relief, the quality of the clothes were even better than I expected! I have gotten so many compliments from people asking where I got my bags and clothes from. In addition to how much I love the items, the app itself is simply amazing! There is no other app out there that compares to this one. It is the EASIEST app to navigate through. There are genuine reviews from real people since reviews are incentivized by rewarding with points that can be used towards your next purchase. There are plenty of pictures and size charts to help you choose the right size. It’s easy to return items. The shipping usually takes just a week to 1 1/2 weeks after ordering. They sometimes do live video streams right on the app where they’ll do Q&A’s, have models try on items, if you like the item you just tap it and brings you straight to the item to get more details and order it. I never do app reviews, but this one is my absolute favorite app..Version: 6.6.2

I’m hooked!I honestly didn’t know what to expect when I tried this shopping site. I’ll admit, I was skeptical at first, but I started out with a few purchases slowly, and for the price, how could I go wrong? I didn’t want to spend a lot on a new wardrobe since gaining weight, because I intend to lose it again, so SHEIN made sense. The clothes arrive fairly quickly, I haven’t had to return any items so far and I think I’ve been shopping consistently with them 1- 3 times a week for the past year. Needless to say, I’ve acquired more things than I originally intended. The quality is not a luxury brand, and that’s fine. It’s for everyday use at school. I love what I’ve purchased and that’s what matters to me. If you want to be nit-picky, you could say that sometimes there are a few threads that just need to be trimmed off. But honestly, for the price, is that such a big deal? The quality has been great on the things I’ve purchased. I’ve gotten compliments on everything I’ve purchased there and I always tell people where I bought my items. As students, affordable clothing is a must..Version: 6.5.2

100% recommend. My first stop in online shoppingI have placed about 6 orders with SHEIN now. Just recently my order was about $200. Usually I spend up to $500. That shows you the amount of trust I have in their product. They always have an amazing,updated product selection. I love that every time I visit the app, there’s always new product selection. The clothing is great. It’s not the thickest, heavy material but I’m always very happy with what I receive. I have ordered many dresses, shirts, bikinis, skirts, wall paper, shelves, wall stickers, hair brushes, barrettes, jewelry, vases, flowers etc from them. There’s not much I haven’t ordered. The shipping time is about 2-3 weeks. But I know to expect that because it comes from overseas, plus we are in the middle of a pandemic so that slows transit time down a bit. I love that the product is affordable. And there’s always a coupon and points you can use towards your purchase. The app is very easy to navigate and recommends products based off other products you search for. I will order from SHEIN forever. I tell all my friends. I love it!!.Version: 7.4.3

Def recommend! 💛Amazing app. Great quality clothes, dupes, you name it. Any insta model or bladder outfit u see can be found in SHEIN for cheap. It’s like ROMWE and ZAFUL but better. All of those sites combined but with free shipping and deals almost all the time. When it comes to sizes though it can be a little tricky. What I learned to do which always works for me is to look at pictures that other buyers posted for an item and compare my size to theirs to know what size to buy and It always comes correct. Do wish that they would fix up and be more accurate with their sizing but other then that it’s nice. If you check in fail on the app it’s gives you money. It seems like a long process till u get a good amount but it isn’t trust me. The most I get is 10 dollars to spend on my clothes like every month before I get too impatient to just spend it. I spent a certain amount of money on the app and now I’m the highest rank which allows me to have free shipping in every purchase. I didn’t even have to buy to much to spend too much. Just shopped normally for about a month or 2 and now i won’t ever have to pay the 3-4 dollars for shipping ever again!.Version: 6.9.8

SHEIN reviewI have been shopping with SHEIN for a long time now and honestly I love most of the things I purchase from them. My advice is the make sure you look at the reviews and any added pictures before you buy a product, since some things run small and large. The reason for the 3 stars and not 5 is because of their customer service. They got rid of their custom service chat with an actual person on their app and now it is just an automated chat which has been proven to be very unhelpful. I have had to Facebook message them to get ahold of someone and even then, it takes over a day just to get a response. I also advise y’all to pay for the expedited shipping because your package will take multiple weeks and the shipping information will not be updated as fast if you use their free shipping method. I placed an order on April 3, 2020 and I placed another one a few weeks later and paid for expedited shipping. I received the expedited shipping order within a week and a half, but I have yet to receive my original order that was placed on April 30. Just pay for expedited shipping and look at the clothing reviews and y’all will receive some awesome clothes for really cheap!.Version: 7.1.0

My #1 Go-To For EverythingI absolutely loooove this site. They have literally everything from kitchen tools, wigs, clothes for everyone in the family including babies, toys, home decor, nails and even DIY crafts. Not only do they have so many categories of goods but the prices are unbeatable. You always get coupons, they always have events and you can rack up points that turn into money off your next order. It’s taken about a week or so for all my products to arrive and I love everything I’ve gotten so far and trust me, it’s been a lot of big boxes filled to the brim. They have real reviews and people post pictures so you don’t have to rely solely on the advertised pics which we all know can sometimes be unreliable. But everything so far has been exactly as pictured. They have size charts which is very helpful. Just know things come from China so it takes time to sanitize as it’s traveling and some things are definitely made for slender bodies but luckily, they have a plus size section🤗I mean it, they have everything. You’ll quickly be filling your wishlist..Version: 7.3.8

Great quality all aroundI was very skeptical about shopping on here because I thought the prices were too good to be true, but this site really has great quality for an affordable price! They always have sales and coupons. You can also gain points and use it towards another purchase, which I think is great and different from other sites, such as fashion nova for example. Overall, I’ve had a really good experience with them I would make sure to always go by their recommended sizing, as I’ve found it to be very accurate (unlike others I’ve tried following in the past) and always check the reviews to make sure you order the right size. App does not seem to have many problems that I’ve noticed and have not had to deal with customer service yet so I cannot speak on actual service but the quality is great, only thing that is unfortunate is how backed up they are from the pandemic and is causing shipping to be take very long which is understandable hopefully things will go back to normal soon for everyone!.Version: 7.1.0

SHEIN is pretty solidLike many other comments have mentioned, I was skeptical at first about ordering from this site/app. But, I’m glad I gave it a chance because this is now my go-to app for clothing shopping. There are sooooooo many options in all different categories for all different occasions—honestly I probably scroll endlessly through this app for way too long! But I can’t help it, the clothes are cute, affordable, and the quality is better than what I was expecting. Of course there are times when I order something that I just don’t like—it doesn’t fit how I want it to or I don’t like the material, or whatever—but returning has been pretty quick, easy, and painless. They’re usually on top of returns. For example, I recently purchased a multitude of items but one item ended up being out of stock after I had purchased it. They notified me and issued me a refund, which I received for that item BEFORE I even received my package —which was less than a week after my initial order—with all the other items I had bought..Version: 7.3.7

Still Testing The WatersI gave the review 4 stars for now because there still are a few things I want to check out before giving my final rating. I placed an order weeks ago .. Im a plus size woman so this sites usually don’t have items that fit or favor plus size body types so I purchased some things I felt like would fit. 2 dresses, a two piece short set and another item that slipped my mind. One of the dresses was too small and the top to the short set didn’t fit but overall, I was still pleased because you get what you pay for and because I lived the other items so much that I didn’t care about the couple of bucks I spent on the items that can’t fit.. the shorts on the short set fit so I decided to use it as my running errand outfit and pair it with a T-shirt lol. The other dress that couldn’t fit is still in my closet. I love it still and I’m losing weight so I’m keeping it. I plan to order again and this time I’m going to buy a few shirts for work and some kind pants. This way I can give a compete rating on how everything fits from them. Until then, they’re are exceeding expectations already..Version: 6.2.2

LOVE LOVE LOVE (but restock lol)I LOVE SHEIN 🥰🥰 I’ve been buying from them For 3 years and all the clothes are still top notch quality and I wear it all the time! I love the fit and all the unique items on there, and how they sell things on there that would be the exact same but SOOO much more expensive somewhere else like a designer store. But one thing is that they NEED to work on restocking. It’s a little frustrating. Like I’ve been waiting for the maroon surplice wrap knot side appliqué sleeve dress (I guess that’s what it’s called 🤪) cause we have a photo shoot coming up and I couldn’t get it for personal reasons at that time so when I finally could I found out they’ve been restocking 12s only, not 4-8 😭😭 I’m hoping they do soon!! But yeah it’s a very very very amazing app and all the clothing I get from them is jeu stunning and fits beautifully! My closet is fully SHEIN! (The quality is AMAZING too especially since they’re so inexpensive! But they still focus on making sure quality is as top notch as possible for the benefit and happiness of their customers! I SOOO appreciate that!).Version: 7.3.1

Honest ReviewMy overall opinion of SHEIN is that it can be as good or as bad a shopping experience as you want it to be. If you’re looking to get a decent wardrobe for half the price of local retail shops and you’re willing to put in the work.. this website can’t be beat. The enormous number of items to choose from, all in one place is mind blowing... but you do need to educate yourself on materials and fabrics, KNOW your measurements and be willing to spend the necessary time actually looking at the description of every item, check the individual size guide for each piece and READ the reviews. If you do that.. you’ll be happy with most of your purchases. If you prefer to just look, click and buy your usual size without doing the other steps you will be dissatisfied with most of your purchases. Also if you need instant gratification.. SHEIN might not be for you, because it does take an extended period of time to receive your order. But if you do your homework and don’t mind delayed returns.. you might be pleasantly surprised..Version: 7.3.8

I love this app, but...Listen, I am a HUGE shein fan. Been shopping with them for about 4 years and I love their stuff. I was super excited when their home collection launched as I was redoing my bedroom and wanted some decor from them. I placed 3 separate orders, all within a couple days of each other back in May. The first two got to me in about 2 weeks, maybe even a little shorter than that. However I have yet to receive the third order, and I placed it on MAY 13TH. I get it, covid, cutbacks, all that jazz, but good lord, it has been almost 40 days since I placed that order and I’m convinced it’s never coming at this point. I don’t know how I can go from placing the first two orders and getting both of them within 7-14 days, mind you, I placed my first order on MAY 9TH. This is ridiculous. My order did not move for 3 weeks. Nobody touched it, it wasn’t moved or handled for THREE WEEKS. It is JUST NOW in transit. I’m annoyed and I’m frustrated. I get that covid is causing delays, but come on. I have placed plenty of other orders with other companies wayyyyy after this one and received ALL OF THEM already. I completely understand the initial set back, but this is getting really old..Version: 7.1.2

SHEIN: what I was looking forI was at a lost trying to find clothes that were cute but didn’t break the bank.I tried zaful,Rome’s,H&M, forever 21, Kohl’s, Macy’s, I tried everything I could find. About last year I found SHEIN and decided to try it out. I started finding super cute styles at an unbeatable price. As well as clothes I found home decor, beauty products, phone cases, masks for COVID, and much more. I have made about two bulky purchases of clothes and two bedspreads. All were amazing quality. One or two were too big or small but it’s fine. Also make sure if you’re wanting to wash the clothes do it on a light cycle. Thanks for reading! UPDATE Because of Covid clothes are taking longer to shop I fully understand SHEIN cares about there customers. Sometimes you won’t get the items you saw in the picture but 99.9 percent of the time you will. Lots of people rate SHEIN badly the only thing I want is for items to be in stock anyway SHEIN is a fashionistas dream! Ps I tried many other stores and they’re weren’t as many choices or as reasonable prices as SHEIN.Version: 7.3.1

Favorite❤️This online clothing store is absolutely one of my favorites. Not everyone wants to pay for really pricey clothing - I would rather get a few different things for the same price of one item you'll be buying from expensive clothing lines. And the quality is usually just as good! Some items are made a little bit cheaper but that’s honestly rare, the KEY IS TO READ THE REVIEWS AND KNOW YOUR CORRECT SIZING. They make it very easy to match up your sizing, just make sure your measurements are correct. That’s one of my favorite things about SHEIN, they display the sizing but also show reviews that state whether it was too small, true to sizing, or too big. AND you’re able to see actual photos of what the product looks like in the reviews. Overall - their shipping is fast, returns are easy (showed proof of returned items and got a refund or store wallet credit immediately), quality products, SUCH a big selection, and especially you CAN’T beat the prices. Just give it a try, I promise you won’t be disappointed ☺️.Version: 7.4.8

If you’re a college student, this will be your saving grace.I’m a 20 year old student in college and I definitely don’t have the money to buy a $50 graphic T-shirt at popular shopping spots. When I first saw the Shein prices I was sure that they would be horrible quality, but they 100% aren’t. I order cute tops and T-shirt’s from shein for as low as $2 (I literally paid this for a cute crop top the other day), and the next week I’ll see the same exact crop top I got at Urban Outfitters for $35. I haven’t had any bad experiences with Shein at all and all my clothes are worn a lot and have remained in good shape. There are so many flash sales and discounts available too, I could get 10 cute tops for $50 instead of getting one at a different store. I haven’t bought anything other than the clothes though, so I can’t tell you about the shoes or bags or anything, but the clothes are great. If you are tired of wasting money, download this app. People will ask you where you got your $5 stuff. 10/10 highly recommend.Version: 7.4.9

Amazing store only a few issuesThis store is actually really good! Some people might say it’s not trustworthy or bad quality but I disagree. Every single time I’ve ordered from Shein, my clothes have came on time, very well packaged, and I loved them. Honestly, there are only two problems I have. The first is with the 10-12 year old clothing. I’ve been shopping at this store for about 4 years since I was 11 and this problem came up around that time. I ordered some clothes for myself but when they came, the material was weird and they didn’t look quite like the picture. HOWEVER: Before you start thinking that this store is untrustworthy, it’s really only the 10-12 year old clothing that is like that. ALWAYS look at reviews! My second problem is with the packaging. They use way to much plastic. Every single clothing item is packaged in its own bag of plastic. It’s not just Shien though, it’s many companies. But it would be really nice if the plastic amount could be reduced! Thank you for taking the time to read my review! 🎤sawarasenai🥰kimi😸wa⛓shoujo👻na💅no?✨bökù🌸Wà🧚ÿARiçHiñ🤴BįCChī😾ńO😩oSû🚣‍♀️Dà🎉YO💦.Version: 7.4.5

Amazing company, but could do betterTiming for overseas shipping has been almost wonderful. I have ordered a few shipments from SHEIN, only to have something missing a few times. It’s okay, it was only a few dollars for the things I bought but it is still my money. When buying things, make sure to check the size chart. They have improved by adding returns (finally) because now you can return them. I still encourage you to read the titles correctly because I’ve also made the mistake since some things are seen so similar on here. for my BIKINI girls, material is legit and comfy. All I ask is for you to please make sure the size fits because their bikinis come different even if you order the same style in different prints sometimes they come weird. I definitely recommend using this over paying tons of money for it somewhere else but just be careful. Also have heard rumors that they get your info, I’m already on here so who cares! Lol. Please just be aware of what you buy or put on the app. Overall is a great app and I will definitely order again..Version: 7.4.3

You won’t regret it!About a year ago I was super nervous to make my first purchase at ZAFUL, but after getting a review from a close friend I decided to go big, and after buying 20+ items, and being happy with EACH and every piece of clothing I got I can assure you that you won’t regret buying from ZAFUL either. Every piece I got, fitted just perfectly and was just like the pictures, the quality was great and to this day I’m still wearing those items I got a year ago and that says a lot about the quality! After my first purchase I went ahead and bought lots and lots (not kidding) of swim suits and I can also say they’re good quality, affordable and super beautiful! And today ZAFUL clothing makes up for more than half of my closet and I’m not mad about it! And also the costumer service did not disappoint me, they were quick to get back to me and solve any problems I had, and the shipping only takes at the most 2 weeks. All and all I rate ZAFUL 5 starts because they deserve all of them! Amazing job ZAFUL!.Version: 7.4.6

I LOVE this site !This site is a diamond in the rough. I am always raving about it to my family and friends. I often find designer dupes on here! The prices are always affordable. As long as you read the reviews before you buy , you won’t be disappointed . The reviews are there to tell you if you need to size up or down or if you can just get your normal size. I love the fact that shein ALWAYS offers coupons! I don’t see any other site doing this. There are also multiple ways to earn free points that you can use on purchases. I often get at least $10- $20 off my whole purchase just from these two things! I have thought about getting a tripod and partnering with them. Reviewing their items and trying them on in videos if they sent them to me! I think one thing they should change is; the models should only wear things that you can purchase on shein. There have been times I seen things I liked that the model had on but I had to look for them elsewhere..Version: 7.4.7

Not even for the menHow come the men section is not as easy to access like girl women section is? There’s always really good deals for the “GALS” but not any good deals for the men. Men clothes cost way more then the women's clothes which isn’t really fair. The women section a wide variety of clothes to choose from but the men’s only has a small part. I think everything should be equal.... especially if you want to make more money. Make more clothes for the men cuz there aren’t many options to choose from. The teddy bear clothes are sorta kiddy as in the look like elementary school clothes. The discount codes are not good at all. What if someone doesn’t want to spend $30 just to get a small amount of 10% off. The $.99 shipping thing shouldn’t even be there. It’s not our job to make sure the package comes to us so why should we have to pay extra. I wanted to get my brother something nice for his bday and the shirt came a week in a half later. So please SHEIN fix your stuff and get better stuff. Thank you.Version: 7.5.0

Great but there is always room for improvemmet..Hello there, i think shein has a great selection of items with a great price. But i would work on the teenager’s items. I have been trying to order for my daughter, i can’t find anything her size, they are too small and there aren’t many options. As well as the items for kids. I ordered shoes for my son a couple of times and i always sized up and they were still too small. So the sizing is not accurate. Not enough options for kids... With the ladies clothing, i ordered jeans a couple of times and the sewing is just wrong in all of them. It is tilted to one side from the top part and the crotch area is not done right too. It is not a mistake if the tailoring is wrong in most of the jeans.. so it would be great to fix that.. also it would be great to be able to pick pants based on the season and not have to go through all the pants to find what we are looking for.. also the quality and stitching in a lot of the items isn’t great... also I recommend u add a home button to every screen on Shein app..Version: 7.3.7

I was a skeptic, but now this is my go to shop!I truly was a skeptic because I have other abs where they sell things for really cheap but then the shipping cost so much! But, my friends were telling me to try it out and I made my first order. I got my stuff really quickly! Much faster than I thought I would! I read reviews and paid attention to the sizing and everything fit me perfectly! The quality is great for the price! I love the variety of things I can get, especially as a curvy girl! Shipping is cheap and the longest it’s taken for me to get some thing was three weeks. And, they don’t only sell clothes! I have got the cutest night lights that since when it’s dark to turn on! If you add something to your basket, it then shows you other things in that category that are similar. Warning, it can be addictive! There is just so much to choose from! They have a great return policy So it doesn’t worry me that I will be stuck with something that doesn’t fit. Happy shopping!.Version: 7.3.7

Love Shein!!!My coworker introduced me to Shein, she is always well dressed and fashionable! I am so happy I finally decided to give the site a try! The clothes are decent quality at a great price!!! What’s best is that because they aren’t expensive, you can buy more and refresh your wardrobe! Easy return process if needed, first return label is free per order, so make sure to try on everything in that order, before you request any returns. I hadn’t needed to contact customer service yet, all questions are answered on the site. They also offer four interest free payments which is yet another great thing I love!!! Shipment is taking a little longer due to these times, my coworker said it normally takes up to two weeks. I can say that the shipment notification is ny more than a 2-3 days after ordering, so that is great also! There are so many styles of clothes, dressy and casual, as well as items for the home!!! Everything has been legit so far, unlike other companies, give it a try!! 😊.Version: 7.4.3

Over all goodMy problem with SHEIN is that their sizing is not true to size. The only way I can get a size that fits is to buy the “one size” and even at that I’m having to return one piece marked “on size”. It’s very frustrating because I really love their blouses. I have yet to get a blouse that fits me and I’m not a big person. I’m having to return half of my last order because the blouses are to small and I ordered an XXL. I keep going up in size, but they still don’t fit! Please don’t get me wrong, I love the products in the SHEIN collection and have bought quite a few items. One other thing for me is the returns are not easy as for the paperwork, but that’s just me. Thanks for listening. Everything you said is exactly the same for me. I keep going up on the blouse size and even the XXL does not fit. Also, the one size is the only thing I buy and I have one of those to return. Also, the return paper work is not easy for me either, so it not just you. I’m not a big person either. I do like the SHEIN products! Thanks, Lilymae.Version: 6.2.4

5*So far so good, going to place my first order soon!.Version: 5.4.5

Amazing!Totally recommend😊 clothes are well made and cheap for the amount of clothes you can get, love this!💕.Version: 6.6.5

Good QualityI placed my first order for products from SHEIN last week, I live in Canada and it still came really quick. The items I checked reviews on before ordering are perfect . A few things were too big but I also didn’t measure and wasn’t sure my proper size as I gained a bit of weight . All the leggings were perfect which was what I was most worried about . I also got some lingerie that is comfortable, it’s also a little bit big but I’m sure once I wash it, it will shrink a bit in size . The bathing suit I got is perfect ! I am definitely going to be ordering off their site again. I even had to pay a small custom fee and SHEIN offered to refund half the fee which is above and beyond ..Version: 7.0.4

I don’t know what happened..Clothes are cheep , trendy , a lot of sale and benefits. Therefore I ordered something. However I saw my skirt was refunded.. I don’t know what happened.. I’m so sad because the skirt was sale item and sold out.. also Late delivery.Version: 6.9.0

Love this storeEver since I found SHEIN✨I can’t stop ordering 🛍😊I even got my husband hooked on it 😁now everyone 👨‍👩‍👧‍👦in my house is using SHEINThe prices are right💵 I get my money’s worth💰💰 quality so far is really good 👍🏽and delivery time is not bad , it Love ❤️❤️.Version: 7.2.5

Min shippingThe min price for shipping is very high... other than that everything is nice .. I hope it will reduce..Version: 6.9.7

YuhAmazing except for the child labour part 😀.Version: 7.5.2

Cute but noClothes are cute or wtv but they use child labour which is not it at all😐😐.Version: 7.5.2

J’adore ce site 😊Sa coûte vraiment pas chère, nous pouvons se faire rembourser lorsque nous somme pas satisfait de nos achats (se qui est très rare) les articles sont de bonne qualité, breff j’adore cette application 😊😊.Version: 6.4.5

ReviewIt’s a good website and all but it takes soooo much time to arrive..Version: 7.1.0

They deleted my cart many timesThe app is ok they have wonderful styles and clothing and prices are great but they keep on deleting my cart even after I put an email and everything it’s really annoying because I had a bunch of things I was going to buy but now I can’t..Version: 7.0.8

Love this brandAmazing I love SHEIN I was a bit spectacle when the prices where so cheap but I ordered and the clothes where fantastic the fabric was great and the clothes fit well all I suggest is that you look at the review and photos with the review Just to make sure it’s going to look the way you want it to as some things run small and some big and check the measurements.Version: 7.5.2

AvisBonne qualiter et facile d’utilisation ❤️.Version: 6.7.1

So good!The clothes from here are so good for the price! Good quality, usually fits true to size. The shipping is fast and returns are easy!.Version: 7.5.2

Rapport qualité prixSuper pour le prix mais il ne faut pas s’attendre a de la top qualité!.Version: 7.5.2

AwesomeI’ve ordered things off of Zaful and so i thought i’d give Shein a try. Ordered something for my sisters birthday and it was supposed to come in on the 24-27 and came on the 12. Very happy and the shirt i purchased is good material..Version: 7.5.2

Love SHEINSo far Every time we order it’s come super fast, usually in one week and the clothes have been great! Definitely recommend using this app..Version: 7.5.2

LoveJ’adore SHEIN, jamais déçu.Version: 7.5.2

WoW WoW WoWExtrêmement satisfaite autre que les maillots super facile retourner sans frais et rembourser entre 4-5 jours. Belle qualité pas cher options de payer avec une compagnie paybrigt en 4 versement et tu reçois tout maintenant. J’habille 4x pas facile de trouver des beaux vêtement à bon prix les souliers et sandales sont parfaite aussi et super qualité la plus belle trouvaille de la pandémie je vais plus au magasins je fais tout de chez moi sans taxe livraison sans frais et je reçois en plus ou moins 1 semaine merci SHEIN 💕💕💕.Version: 7.5.2

So far so goodI’ve ordered a couple times, you get what you pay for. Not bad quality, read reviews..Version: 7.5.2

AmazingPretty fast shipping, accurate sizes, great prices!! Love my clothes.Version: 7.5.2

FEEDBACKI like the app but the items in it are not really my style and fashion but I like the prices and the features in it overall it a 3/5 thanks for your time!💝.Version: 7.5.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 7.5.2


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