Coinbase – Buy & sell Bitcoin Customer ServiceCoinbase, Inc.

Coinbase – Buy & Sell Bitcoin Customer Service

Coinbase: the simple, safe way to buy, manage and sell your cryptocurrency.

We’re the world’s largest cryptocurrency exchange, with over 56 million users across 32 countries worldwide. Coinbase allows you to securely buy, store and sell cryptocurrencies like Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, Litecoin, and many more on our easy, user-friendly app and web platform.

Here’s a little taste of what our app does:

Own crypto in an instant: Coinbase makes buying bitcoin, bitcoin cash, ethereum, ethereum classic, litecoin and more simple and fast. All it takes is a bank account or debit card.

Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Ethereum Classic(ETC), Litecoin(LTC), Basic Attention Token (BAT)*, 0x, (ZRX)* and USD Coin (USDC)*.

*Available in select territories.

Brand new to crypto? We’ve got you covered. Stay informed with our updates and features that help you build your knowledge and your portfolio, including automatic buys and price alerts.

Keep track of your crypto: Our clear, user-friendly dashboard helps you see prices and the value of your assets, any time of day, anywhere you are through our website or mobile app.

Over 98% of cryptocurrency is stored securely offline and the rest is protected by industry-leading online security. Your account is also subject to the same scrupulous safety standards, including multi-stage verification and bank-level security. You can even lock the app with a passcode, or remotely disable your phone’s access to the app if it gets lost or stolen.

Whether you’re just starting your crypto journey, or a seasoned expert, you’ll find everything you need to build your crypto portfolio on Coinbase.
Take the first step towards blockchain, bitcoin mining, bitcoin games, bitcoin cash games, ethereum games, litecoin games, or bitcoin trading.

Visit for information and to contact Coinbase Support.

Coinbase – Buy & sell Bitcoin App Comments & Reviews

Coinbase – Buy & sell Bitcoin Positive Reviews

$10 couponTo get your $10 bonus, enter "Kubonus Coinbase" in Google before signing up. This is an official promotion for new users of Coinbase. I love everything about Coinbase and what it stands for.. However, you all are making it hard for me.. To compete against Robinhood, Cashapp, Tdameritrade, and soon to be Fidelity; please find a way to get rid of these fees to buy into the market.. Maybe keep the selling or converting fees.. But, we need more people in the market and the fees are not helping.. Please go public soon.. Merge with Square or buy them if possible.. Or, merge with Facebook as that would allow Basebook to be an industry leader in crypto and p2p transfers and transactions... Most important, I Bcurrently use yahoo finance to manage and see my average cost and gains or losses for all my different crypto investments.. I would love if Coinbase would incorporate my average cost per coin.. Also, add in my daily and total gains and losses.. I should not have to use a third party site to manage investments that I purchased on your site.. Lastly, please add custom alerts for all of the crypto’s offered on the platform... We only have the ability right now to set custom alerts for three assets and again I have to use a third party site for the others.. I would love for Coinbase to be my source for everything crypto....Version: 9.24.3

Coinbase is AmazingMost of these bad reviewe are pathetic, i have been with coinbase for over a year and thw only issue I wver had was verification. Customer service toon a few days to respond but explained, i can use my prepaid debit card through Metabank but cannot use my Metabank account to withdraw funds. I have been paid, recieved my funds, within the given processing time. Maybethese users did not fully verify theor accounts or maybe they used VPNs and from non-permitted countries, but also the most recent reviewers, beed to understand last week was a holiday week and this week there is new years day so many businesses customer service will not be available and responses are delayed This included coinbase. Also maybe read their FAQs and agreements and see what is not allowed because buying crypto not approved by them, is in a sense, not okay and it even states it in their system. So do not blame them for uour stupity. I would rather use coinbase over Blockchain whuch is way harder to ise, transfer, exchange, and most of the wallets dont work.Version: 6.25.3

Great exchange, great appHolding one star back for the semi-clunky navigation speed of the app (including the unlock screen, which always, always lags). Besides that, Coinbase's app really is great. It's tidy, informative, offers crypto rewards for educational videos on various projects (this is free money!), offers staking on ETH with some generous earn, and for the most part keeps out the hoard of illegitimate, superfluous crypto. Of course there's crypto I wish was on here, but they'll all have their turn as they prove their value. Transfers are painless. The only time I've needed customer support was in a Bitcoin surge when it crashed to be sure my account hadn't been hacked. For how inundated they were, they got back with me fairly quickly. And as far as security goes, I really don't think I'd ever both with any other exchange besides Kraken (whose UI / navigation is a nightmare. On a side note, the new Coinbase logo is much uglier than before. I'm a logo designer, so if by some unrealistically slim chance anyone from Coinbase reads this and would like some samples of logos I've done, I'd be glad to share them and revamp the logo into something a little more savvy and sophisticated..Version: 9.23.3

Could be much betterI’m giving coinbase three stars because I feel that there’s still a lot of features that are missing in this app that can make it much better. One of the things that first off I noticed they do not offer a grace period for their fees like many of the other apps will offer 30 days without fees but this app does not do that. Also the app does not make it easy to see what’s been invested in the track your investments by cryptocurrency‘s you actually have to click into each cryptocurrency individually to see what you purchase them at and where the current values that so it’s not easy to track your overall investment portfolio performance. Lastly there’s no a crypto wallet or earn potential within the app you have to download a different app for that and also they list all the crypto currencies but you have to sort to “tradable” because all the cryptocurrency’s that are listed are not tradeable in this app so it’s kind of misleading until you go to the “tradable tab” and then you can see which cryptocurrency’s or actually available to be purchased through this app. It’s Good but could be MUCH BETTER!.Version: 9.7.3

If I could rate it a zero, I would!I’ve been using Coinbase for about a year now, I started by investing 200 dollars and then I just waited. I earned some money but then out of no were coinbase charges my card another 200 dollars. So I go to the customer support and i see that double charging is one of the problems many people have. So I write and email and they respond by saying they need a picture of the charge for proof. So I send them a picture but, and they say they’ll resolve it in a couple days. I wait and wait and wait and nothing happens. I get no respond nothing is fixed and am still charged with another 200 dollars. I write an email and nothing. 2 days later I write another one. Nothing. Another one nothing. It’s been about 2 MONTHS of just sending emails and NO ONE HAS RESPONDED. Coinbase has double charged me and they haven’t resolved anything. Please I hope they could do something about this but honestly with the 2 months of nothing I wouldn’t recommend this app!.Version: 3.4.0

Takes too long to go into walletCoinbase is great. However, it takes 4-7 days for your transactions to clear when using your bank account, or linking your bank account. Even though im not planning on selling anytime soon, it shouldnt take so long for my purchases to be approved and show up in my wallet or portfolio. Also, they recommend using or linking your bank account, instead of using your debit card which is immediate and doesnt take 4-7 days to clear. Why does it take so long to clear? I understand that they want to make sure funds are in your account (i assume), but 4-7 days, is way too long. I dont think i can sell anything until everything has cleared. I also noticed that the $ was already taken out of my bank account- so why are they not available as soon as you have taken the money out of my account? The good thing i guess is that the price i purchased them at is locked in. But still would be nice if they were in my portfolio as soon as the money has been taken out of my account. All in all, this is a great, easy and fast way to buy crypto !.Version: 3.0.9

COINBASE FROZE MY ACCOUNT FOR NO REASONI transferred $25k to coinbase on Feb. 20th, 2021. With that money, i then purchased bitcoin on Feb 21st, 2021. For SOME REASON, Coinbase initiated a SECOND transfer from my bank account for $25k. I DID NOT INITIATE THIS TRANSFER, and it led to overdrafting my bank account since i did not have funds for a second transfer. Not only did coinbase do this, but they also froze my coinbase account and are saying that they are going to be recovering funds. When i go to my history on coinbase, it doesn’t even reflect the second transfer - and YET i’ve been getting emails about recovering funds for it, and my account has been frozen! Make it make sense. I can’t even give a reference number because there is no reflection of a second transfer when i go into the app! MAKE IT MAKE SENSE. I’m so unhappy with Coinbase. They made a transfer i did not initiate, and everything they SAY i did is not even reflected in my history. I tried contacting coinbase support but they did absolutely NOTHING to fix this. PLEASE rectify this..Version: 9.12.2

Amazing customer service!I had left the app for well over a year because of no desire to trade bitcoin anymore. Upon getting back into the game and getting all my credentials updated, my account was restricted (the forums say that an automated system is responsible for this feature). In the matter of a couple of emails, I was fully able to regain access to my account! I have never seen customer service do their job so beautifully! And I cannot stress this enough because anytime I’ve had to use any sort of financial systems customer service, I’m usually greeted with the “there is nothing we can do sir, apologies and have a fantastic day.” Which is not what you want to hear when you’re trying to recover lost funds. But these guys were on top of it! I would rate 10/5 if possible just because of their amazing support team! If you have any troubles that can’t be sorted out by yourself, don’t hesitate asking for assistance, they made the process an absolute breeze!.Version: 6.22.0

A Must Have For Bitcoin!I have been sitting on a bunch of coins for a year now and since it hit $11k per coin recently, I decided it’s time to sell some. I did a lot of research before choosing Coinbase and they seemed to have the best user reviews of all the US based Bitcoin services. The setup was very easy and selling was incredibly easy. Anyone who has tried to sell Bitcoin in the past will tell you, selling the coins was not only overwhelming, but also difficult. Coinbase has changed all that. I have sold coins with both the website and the app, and surprisingly, the iPhone app is actually easier use and offers a better user experience. I would definitely recommend this app to anyone interested in buying/selling Bitcoin! Unrelated, I would highly recommend you enable MFA (Multi Facet Authentication) which adds a second layer of authenticating when logging into the app. This helps prevent unauthorized access as Bitcoin wallets are a prime target for hackers..Version: 3.0.9

Good entry level crypto, high fees, not enough infoCoin-base is a great entry level crypto app. It gives you free alt coin by you sitting through video ads with an exam at end. These are limited and appear from time to time. The fees are pretty high vs other platforms but I look at it as an ease of use fee, as their interface is easy enough for a grandparent to use (successful Octogenarian test). The only thing I really wish was that the home page was more like TD Ameritrade app that shows you your assets and today's increases loses per your own holdings. Right now it has a watchlist that doesn't show you how many you own, but is only a watchlist. I'd love a portfolio summary. Charts: I'd love to see some tools available like Fibonacci and also entry and exit point in my buys/sells against the market movement. I would give 3.5 stars if I could but since I can't I will round up to 4. Also I wish it had a lot more alt coin like Doge which at the moment is a king maker, which coin base users are left out of. But I guess that's where Robin Hood comes in..Version: 9.24.2

Not badI have never really been interested in stock and or crypto currency until I HAD to get Coinbase for some free bitcoin app. I’ve had it for a while with very very little invested into it. And I mean little. Just recently got a wild hair and decided to invest in some bitcoin. Which in turn started me investing, very little once again, in other crypto currency. I have almost doubled what I have put into it in just a few short months. Recently the app has been crashing, like today, a lot. When I press on anything in the app, it shuts the app down. So I can’t make any trades. I really hope this gets fixed....soon! But so far so good... I’m not ready yet to put the big bucks in yet just cause I don’t know enough about each currency but would love to find out about each and every one of them. Especially if Coinbase pays me to learn! Love that feature. Just wish more where available......Version: 7.29.9

Enough to make a preacher cussI’ve been using coin base for the last year and a half for making purchases. I am level 3 verified and have had no problems. Until today when it matters the most. I needed to make I needed make a withdrawal and send 1,200 dollars worth of assets to Nexo in order to leverage a loan. And as you would expect, the delayed it 72 hours for security purposes. That was frustrating. But then again they give you the option to accelerate your request with photo verification.... Well, even if you’re already verified, you need to verify it AGAIN just for that single request! What kind of BS is that? Well it gets worse. No matter how many times you put in your documents, it skips over the selfie option and automatically fails your attempt. No matter what I do, how many times I try, they fail my attempts. Fine. Fine! So after that I canceled my larger request and went with a much smaller 400 dollar withdrawal to another address. AND THEY FROZE IT AGAIN!! Tell me, what is the point of a digital economy if the platforms we trust to facilitate payments is as slow as central banking? Coinbase is no longer meeting my needs as a consumer and I will be very soon looking for another exchange that’s going to give me tools that make my job simpler and that I can trust to not screw me over and hold my funds just for the hell of it. If you are looking for fast and reliable, Coinbase barely cuts it....Version: 7.3.4

MediocreIf you want to get into crypto, you may want/have to start here, unfortunately. The crypto market is still the wild west and very difficult to figure out for the average investor. The good: it’s safe as far as I know and I’ve never had an issue with missing coins. The bad: most of it. 1. The transactions are very expensive. You pay high fees to purchase coins and you also pay to take your money out. 2. Annoyingly, Coinbase does not give you an average price of your purchases. Meaning, when you buy a coin at different prices the app doesn’t calculate how much you’ve paid overall. If you’re buying coins over time at say $2-$5 it is up to you to sort of figure out what your baseline is, since the coin prices are constantly changing you don’t know when you could sell at a loss or at a profit. This is such a basic feature it’s mind boggling they refuse to adopt it. Robinhood has this on every purchase you make. 3. You can set up automatic payments to buy coins from the app but to stop them you have to do it through the website. This is meant to be inconvenient on purpose. CB adopts coins after they have “popped” (you miss the initial earnings) but there might be a legitimate reason for these delays so I won’t ding them on this. Coinbase is begging for a rival app to take over. RH is a great app but they don’t seem interested in expanding their crypto coin offers. Etoro might prove to be a better app..Version: 7.44.3

Good looking, but a critical flawThe app is useful, good looking, and easy to use, but possesses a critical flaw that no financial app should contain. During app setup, the user is prompted to set up two-factor authentication via SMS (the only option available). SMS is not a secure 2FA medium. Hackers and scammers have several tools in their arsenals by which SMS messages can be intercepted, socially engineered, or faked. SIM swapping attacks are a good example of this. This exposes end users to the potential loss of their crypto-currencies, while believing they are "secure". As a better form of security, Coinbase should add support for both hardware (yubikey etc.) and software authenticator apps to better secure users' crypto assets. In the meantime, users should use all, or a combination of the following: Use a UNIQUE/strong password for this application (ideally generated by a password manager) that is used nowhere else. Set up a PIN or additional security with their mobile provider. Use an offline hardware device like the Ledger Nano X to store crypto currencies when not actively trading or transferring assets..Version: 9.7.2

I love it! Safe and Reliable..Coinbase is the best wallet that I can trust with, when it comes to my privacy it’s very secure and reliable, easy to use, smooth and friendly. I read all these bad comments here, guy’s stop complaining about the fees. Of course they will charge u for using the platform people making this for us to use. And fees are reasonable. And about your withdrawal from your bank you guys need to be patience. coinbase make sure that your money is safe. If you don’t like this platform don’t make a bad comments for it, don’t use it as simple as that. But for those beginners and want a safe wallet this is the best one that you can use. Based on my experience, I do highly recommend this. So, try it out and you will see how good it is than other platform. So, have fun trading and buying crypto 😊good luck! Thank you coinbase I did earn some crypto from u guys for free..Version: 7.15.6

Why can’t I withdrawal my money?Sold some bitcoin and converted to cash. Mistakenly hit the ‘DEPOSIT’ button and a couple of days later, I hit the ‘Withdrawal’ button to have the money put back into my checking account! It has been about 5 days later, and both transactions have cleared my checking account leaving my original cash in my portfolio! Have tried on several occasions to withdraw these funds to my checking account, but get the message “WITHDRAWAL LIMIT EXCEEDED You currently have $0.00 available.” When I hit the ‘LEARN MORE’ button, it shows my Funds on hold...and gives my dollar amount! It then states: “While we wait for your bank transfers you can instantly buy and convert with your total balance. Your pending deposits will be available to send or withdraw in a few days.” I have been seeing the above message going on 4 days now! HIGHLY DISAPPOINTED!!!.Version: 7.20.3

So slow! Takes a week!At the current moment in time. There isn’t a better way to move ur $/BTC/BCH/ETH/LTC in the current market. This seems to be the only real effective way. That being said, I gave this app 4 stars for its simplicity & basic maneuvers. The fees are expensive moving ur $ from Coinbase—>virtual wallet—>Market and vice versa. At the end of the rainbow it cost you about $10 each direction no matter how little or much u send so you won’t want to move $ around a lot & when u do make sure it’s worth it, send a big enough chunk. I took away 1 star because right now your smack in the middle of a war between the Crypto and banks. No one has your back but you. The expensive fees to move Crypto around forces you to move large amounts of $ at one time to minimize the fees u pay. So the app will just sit on your phone un-used until u have a big enough chunk of $ to send again. Oh and did I mention it can take up to a week to appear in Coinbase?! OMG :-0.Version: 3.1.2

Cannot link checking accountI am enjoying Coinbase, I want to link my bank account but I the app states that I cannot for some reason. I started an account using my debit card and I have deposited funds through the Coinbase app into crypto. It is easy to transfer funds from one type of crypto currency to another. I am signed up to make periodic deposits/payments automatically to invest more funds via my debit card, yet I cannot make a deposit payment into my checking account? It does not really make sense that the app can take payments from me but I cannot withdraw funds. This is problematic, and makes me hesitant about investing more funds using the app, which is a shame because that is obviously what I want to do. One of the crypto-currencies supported by the app is designed to make it easier for people to send and receive money. This is ironic considering that the app itself is limiting in this way that I have described..Version: 9.23.3

Good potential but flaws remainI have been very disappointed with the update that has been published to this application. Four instance of the graphics that show the prices of assets is now completely unusable. The biggest flaw that it has is the inability to see from the screen what is going on with the price in the last hour or so. Even zooming in on the our view does not help because the latest information is cut off. Thankfully there are other places where this information is available however not having clear visibility on the asset prices and their latest development makes it very difficult to plan without using another reference. The team also changed how the graphic is presented into an even more difficult to understand version of the price history. Also and perhaps critically on the website it is possible to see the price of the portfolio overtime while on the mobile app that information is nowhere to be found..Version: 5.8.0

Warning Canadians!Warning! This app allows you to buy bitcoin but does not allow you to sell it back. They will take money from your credit card or bank, but are supposedly not capable of transferring it back again. No mention of this anywhere until you try to sell. So they let you put your money in but make it impossible to get back out. May have to open a USA based bank account to reclaim your money..Version: 2.7.9

Canadians (READ THIS)I’ve been using this app for a short while, and yes, you can’t sell coin back using the app, but you can however, open an app like Aloha browser with VPN capability (open the app, go to settings, select VPN, and select United States for the country), connect to the US server, and add your PayPal account while the VPN is active, this will allow you to sell your coin to your PayPal account. If you have a VPN service you can use that with any browser instead of downloading and opening Aloha browser. Other than the above issue, the app works perfectly for checking rates, but I do however prefer using the web for this service 😉.Version: 7.6.2

YOU CAN SEEL EVEN IF YOUR CANADIANDon’t let every review on this app fool you, you can definitely sell if you are Canadian, it just has to be done on a PayPal account. Even if it does charge you a little fee, it is still very worth it. I’ve been trading for 10 months now..Version: 9.13.2

Canadians, read thisSo dont let other reviews fool you. You can sell via Paypal easy. The only thing is you cant buy via credit card on this App. Very frustrating. Canadian customers can make purchases using debit cards that have a CVC, expiration date, and are 3DSecure enabled..Version: 9.15.3

CanadiansTo any Canadians reading all the other reviews that say you can’t sell Bitcoin after you buy it you can and you can withdrawal to PayPal then just send it to your bank instantly from there within 2 minutes you have your money this is a great app.Version: 9.19.7

Missing dogecoinDogecoin should be supported by coinbase..Version: 9.21.3

High transaction feesWay too high transaction fees probably won’t trade here for long.Version: 9.19.7

Coinbase makes it easy!You literally set up an account and put your banking info & show a picture of ID. You’re good to trade crypto after that as easy as picking one and buying it! Anybody can use this but I’d get coinbase pro if you’re not in it for the long term..Version: 9.23.3

Canadians can’t purchase!I used to be able to purchase with my credit card. Then suddenly in December 2020, my card was rejected. I checked with my credit card provider and Coinbase is not blocked by them. I recently saw where Coinbase stopped the ability to do this. To redeem your funds you need a PayPal account, redemption is easy. Just really disappointed I can’t purchase..Version: 9.15.2

Easy way to buy bitcoinThe limits are tiny for the first six weeks ($250) but then it goes up to $1000 per week. Their prices are a bit deceitful since you have to pay a fee for the transaction above the list price. At least you can get started quickly.Version: 2.7.9

Can’t link Canadian bank accountSo since I can’t link my Canadian bank account I have to use PayPal to withdraw my money which is annoying. Also since Canadian use credit/debit cards we are only allowed to put a max of 300$ a week. I have friends in the states that link their bank to this app and are able to put thousands of dollars. Please allow Canada to link our bank accounts so we can deposit and withdraw our money. Other then this issue the app works great.Version: 7.50.12

On track💰On track and always fast to buy or trade,will stay on until I am a millionaire 🥳.Version: 9.23.3

#1Best platform.Version: 9.23.3

코인 투자는코인베이스가 믿을만하고 쉽게 접근 가능해서 좋아요.Version: 9.23.3

Great!!! ButGreat app! Makes buying crypto super easy and allows for dollar cost averaging over time. My only complaint is that the app does not have a dark mode so when checking my portfolio at ungodly hours I am blinded..Version: 9.23.3

Great for new investorsWith Canadians able to buy and sell almost any amount makes this app very useful. Although there are cryptos that are doing really well which are not listed on the app would love to see more listings..Version: 9.23.3

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 9.24.4

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