Canva: Design, Photo & Video Customer ServiceCanva

Canva: Design, Photo & Video Customer Service

Canva is your easy to use photo editor and video editor in one graphic design app! Create stunning social media posts, videos, cards, flyers, photo collages & more.

No design experience or expertise? No problem! From photo editor to collage maker, to logo maker – we made Canva really simple & easy for everyone.

STUNNING TEMPLATES
• Start inspired with thousands of customizable templates
• Playful Facebook posts, Insta layouts, Instagram post maker, IG Story, & mood boards
• Professionally-designed invitations, flyers, gift certificates, etc. to boost your business or event
• Showcase your product with our logo maker
• Visualize data with sleek presentation templates and slideshow maker

PHOTO EDITOR – No ads, no watermarks
• Effortless picture apps to crop, flip, & edit photos
• Adjust brightness, contrast, saturation, tint, blur, etc.
• Auto Focus for background blur & sharpen photo subject
• Apply your style with aesthetic filters & effects (Retro, Pixelate, Liquify, etc.)
• Fun photo grid & photo collage maker

VIDEO EDITOR – make amazing videos in just a few taps
• Produce professional videos right on your phone
• Trim, cut, & split video layout and audio tracks
• Crop, resize, and flip videos & images to any dimensions
• Make static images move with one-tap animations & page transitions
• Overlay multiple audio tracks of music, sound effects, & voiceovers
• Use the video editor as a video collage maker & slideshow maker too!

SOCIAL MEDIA – hit it big with on-trend content
• Discover thousands of templates for Instagram, TikTok, Facebook, Twitter, YouTube, Snapchat, LinkedIn etc.
• Queue your planned posts on Instagram with Scheduler [Canva Pro]
• Play with our photo editor for thumb-stopping Instagram layouts
• Easy collage maker & video editor to create photo grids, collages

EXTENSIVE STOCK LIBRARY – over 2M+ assets for you
• Complete package: all the elements you need are here
• 2M+ royalty-free images
• Thousands of watermark-free stock videos
• 25K+ pre-licensed audio & music tracks

SMART MOCKUPS – see your designs on a shirt or poster and more
• Look professional by visualizing your designs on products
• High-res mockups for phones, laptops, posters & other displays
• Order printed flyers, mugs, and apparel for gifts or business

REAL-TIME COLLABORATION – with anyone across any device
• Edit team projects & presentations anytime, anywhere
• Start a design on mobile & finish on your desktop seamlessly
• Work with your team in real-time, leave comments & apply changes

CANVA PRO
• Bring your vision to life with premium templates, images, videos & graphics
• Save time with tools like Background Remover, Magic Resize, and Content Planner
• Design and grow an authentic brand with Brand Kit
• Working with a team? Create faster, together, with Canva for Teams

DESIGN FOR EVERYONE
• Personal - Layout designs for creative & professional pursuits like Instagram templates, resume, photo collages, etc.
• Entrepreneurs - Grow your business with our logo creator, video editor, poster maker, etc.
• Students & Teachers - Engage with beautiful presentations and worksheets
• Social Media Managers & Content Creators - Use the photo editor and collage maker for consistent
visuals.

*Your monthly subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. The Payment will be charged to your iTunes Account at confirmation of purchase. You can manage app subscriptions in your iTunes Account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a paid subscription. No lock-in contract.

https://about.canva.com/terms-of-use
https://about.canva.com/privacy-policy

Note: Image pack in-app purchases on the App Store are only available to use on the Canva app for iPhone.

Got questions or comments? Get in touch http://canva.me/ios

Canva: Design, Photo & Video App Comments & Reviews

Canva: Design, Photo & Video Positive Reviews

These reviews are liesHonestly Canva is one of the most spectacular web design platforms I have ever had the pleasure of working with. I’ve NEVER experienced all these “crashes” that everyone is talking about and honestly they sound like unwarranted complaints. The fact that people are rating their reviews five stars just to get your attention and then state that Canva is a one star app should show you how deceitful some of these “reviewers” are..... Anyway, unlimited assets with a pro subscription, background remover, gif creator, SVG capabilities so you can upload your own icons and change colors, folders to organize your projects and so much more. I manage two business accounts and I can’t even begin to tell you how amazing Canva has been over the past two years with both accounts. I use one frequently for my proposals and cover letters, legal documents, etc and the other account for social media graphics and portfolio projects. Never had problems with download or upload speeds and I have uploaded countless amounts of assets over time. You can even organize your assets into folders that you can access while editing. Never had projects magically erase themselves from my designs If you do not have a graphic design background and need graphics in a pinch- this is the app for you. If you are your own marketing team- this is the app for you. If you love using inspiration/templates for graphic projects- this app is for you..Version: 3.124.0

HATE the Updated iPad AppI’m a long time Canva user and absolutely loved this app. I use it all the time for all my blog graphics. However, Canva recently updated the software for iPad and now I hate it. What was once an easy to use app, is now cumbersome, has less functionality, less ease of use, less user friendly, less everything except the amount of time it takes to create a new graphic. It has got to be about 200% slower. It works very similarly to the iPhone app - which I hate. If I can’t use the old interface, I’m gonna be forced to switch apps. Please don’t make me switch. Don’t make the iPad app function as poorly as the iPhone app. I need speed, ease of use and lots of functionality that works well on my iPad. Not my iPhone, but my iPad. I also can’t edit any of my saved files in Canva as I receive a compatibility error message. PLEASE FIX THIS!! PLEASE AT LEAST GIVE US THE OPTION OF USING THE OLDER VERSION. I HATE THE UPDATED IPAD VERSION. SERIOUSLY. HATE IT! I CAN’T EVEN USE IT, BECAUSE IT JUST SITS THERE FOREVER SPINNING, TRYING TO LOAD AND CAN’T. PLEASE, PLEASE GIVE US BACK THE OLD VERSION. PLEASE. How about if you do away with the iPhone version and just use the old iPad app? That’s a great idea! Or make the iPhone a limited functionality (which, it essentially is). Please give me back the Canva I loved! I am extremely busy, carry my iPad with me everywhere I go and use Canva all the time. Please do something about this!.Version: 3.1.0

Not great for video editingI love canva to create my own wallpapers, create simple animations, and design sophisticated school projects. I created an invitation for a birthday party on canva also and it came out so well. I have two problems with this app. There aren’t as many options for images to add if you don’t have canva pro. The pro images and free images are mixed together so you have to scroll down to find one that you like that isn’t something you have to pay for. They have a section for only pro images, but you have to scroll forever to find a good free image. They tend to put the bad free images at the top so I’ll be more likely to buy pro I guess? It’s annoying though. Understandable however, as they are trying to make money. I just wish there was an option to only search for free images. It might make the app less money but it would save me time and effort. Another big thing is video editing. I got this app for video editing, and don’t. It’s trash for video editing. It’s super pixelated and there’s lag. Soemtimes it does weird things like not matching up audio and video and I’ll have to restart the app for it to act normally. It’s so annoying having to constantly restart the app. It crashes all the time too. Canva just can’t handle big attachments like that. I know other reviewers were complaining about the lagging and crashing problem as well, and it needs to be fixed overall in canva, but especially in the video editing section..Version: 4.37.0

Canva is great BUT glitchyIm a beginner in video editing and creating content for social media and Canva has been very simple to use and my content always looks great! I’m very impressed with how many things are available, sometimes you don’t even know what to pick (mind you I have the pro account). However, the only con I see is that Canva is very glitchy. For example, if I’m editing a video, the video will buffer and sometimes won’t run smoothly if I’ve been working on the video for awhile. I also have the app on my phone and it’s difficult to complete projects if im toggling between apps on my mac book and phone not sure if Canva is intended for this kind of use but if I’m working from home on the app on my Mac and then I want to complete the project on my phone (vice-versa) the video will not open properly and I cannot continue editing because the video won’t play/run as it should. Sometimes I need to reload the app and then it still doesn’t work properly. There’s been a few times that I’ve had to delete whatever I’m working on and restart a new and complete right then and there because I know if I’m come back to it will be hard to complete. Another note that sometimes it’s difficult to upload media on the app (Mac book) iPhone seems to work pretty well. Overall, I highly recommend Canva. I hope that someone from Canva team reads this review and and provides some assistance or on the next update fixes these glitches..Version: 4.9.0

Canva... the app we all want to loveLet’s start with the good. It’s 2018 and nobody makes a (sort of) desktop publishing app for iOS except Canva. So kudos for taking this project on. That said, the app is so painstakingly frustrating, I’m kind of amazed I still use it. It crashes all the time, weird changes are made when I go to save (wasting precious time), and lots of other very quirky things. Example. When working with text, in order to exit edit text mode, one has to click done. That alone takes forever, but after hitting done no matter what page I’m on in a document, the app leaps forward to the last page. Another example. Try renaming a file. It crashes every single time. Try renaming it again. This time it works. Every single time. The list goes on and on, and things load oh so slowly. So long story short. This app isn’t ready for the field. It’s hardly even beta worthy. But we all still use it. Why? Because there’s nothing else out there for iOS. The moral of the story is that we need other developers to begin working on publishing apps so that we not only have a choice, but so that Canva has some competition. The developers respond quickly, roll out updates, and make promises, but bottom line is the app still remains broken. Honestly, it’s such a chore to use. There is nothing enjoyable about the app and all I hear out there is that when we go to work on a project.... we just pray we can make it through. Upward and onward..Version: 3.2.1

Like/Hate Relationship!Upgrading to the Pro version was definitely a great decision on my part, and for the most part I’m enjoying the App. I do find myself having to import elements from outside sources very frequently however. I’d really like to see Canva up their game in the quality and quantity, and the variety of elements offered. My biggest issue with Canva is a major one! The App constantly crashes on me while I’m working on a project. Everything else on my update iPad works perfectly fine, it’s only the Canva App that has these issue. My only solution is to do a complete shutdown of my tablet and reboot it. I even lost the progress on my work in one project, as it failed to save my work, before it crashed. Obviously I had no idea, or I would’ve saved it myself!!! Considering I’m paying money for this App, I do expect a higher standard. This issue happens frequently. I somehow would have a very hard time believing that I’m the only one with this same issue, which would mean that they haven’t taken the time to fix it? If this continues, I will have no choice but to find another App that offers me the roughly services at around the same price, but that works properly!.Version: 3.123.0

Awesome Platform But Buggy AppCanva has potential to be a 5 Star app. If this review were based on just on the creative process alone and ease of use, this is an easy 5 Star platform However, when it comes to the APP, both iPad and iPhone are buggy experiences. Colors of graphical elements used in creations do not display right most of the time but look fine on the browser version.. (ex. I choose a graphic of a hammer and color it all black. The app in some instances will show it as a totally different color... say green. Then trying to correct it on the app doesn't work because the app shows that the "color selected" for the hammer is black. Going back to the browser it is definitely still colored black).. Sometimes text and graphics look misaligned after downloading but look fine on the browser version as well the app. This makes it hard to share creations with clients because the finished product I create will sometimes be "off", looking as if I rushed through a creation and not because of user error. This is very frustrating. Anyone considering using this platform should stick with the browser version until the dev team can crush a few more bugs within the app because, while it in itself is not perfect, it has far less bugs and glitches. Other than that as I stated above, Canva is very intuitive and extremely easy to use..Version: 4.15.0

Leaked my password to darkwebSo I wish I could rate this higher, because it was pretty easy to design the business card I wanted, it was easier when I went to the website. I was able to make it in 20 minutes on the website vs an hour messing around in the app. However when I tried to purchase the card it would not accept my card, it kept getting errors. The next morning I saw it tried to charge and then refund my card 3 times so not sure what happened there. Still it refunded all of them so no loss of money, just frustrating. I then took a break before trying again to purchase the card I wanted, but in that time I got an alert from Credit Karma that I had had a security breach and my password was found on the darkweb. The site that had the breach? Canva. Now I’ve had to deal with changing any website that I’ve ever used a variation of the password I used there, and it’s not every app and website, but it’s enough to be a lasting headache. TLDR liked the card I made, but I couldn’t purchase it and they weren’t secure enough not to leak my password. 1 star..Version: 3.16.0

I love Canva but..Canva is absolutely amazing. Even the free version is great. Although things I purchased or had while I had the pro has the watermarks all over it now which is totally ridiculous. THAT NEEDS TL BE FIXED cause it’s messed up. Also there are so many glitches with how smooth the app runs especially on the my ipad but the iPhone too. It can be very frustrating cause the app is great and there’s so many ways I can be creative and bring that into my class but all the glitches seriously makes me want to delete and I don’t wanna. Also I would love if Canva had a reduced price pro version for educators that are self employed, do homeschool etc. We are living in a new era and let’s be real educators are screwed most of the times so to see recognition of all types of educators would be phenomenal. Many of us left the school system during the the pandemic and working solo and everything comes out of our own pockets. I would totally purchase a discounted version for online teachers who are self employed. Please please look into this. I’m sure it’ll bring more collaborations and interest. Edit: PLEEEEASE ADD A FEATURE WHERE THE USER CAN SELECT FROM FREE AND PAID CONTENT. A lot of time is spent scrolling non stop to find the perfect free icon. Thanks!.Version: 4.21.1

Still some oddities in the systemEDIT: Previously, I had written a negative review saying that a recent update had essentially removed every feature of the app that I used for my designs, background color editing among this number. I am happy to say that, for the most part, those features have been restored. I am able to access and edit all my designs on my iPad, and the completion of the update has made usage fairly easy. However, there are still some large issues that need to be fixed which prevent me from giving this app five stars. For starters, I cannot access any templates on my iPad. If I click on the Templates button, nothing appears. I have tried this multiple times; every other tab under the + button works exactly as intended, but it has been a month or so now and I can’t access any templates. This is a pretty big issue for me; the vast majority of my designs use a specific template. The second issue I have is that I still cannot edit background colors on my iPad. This is also a large aspect of my designs, and right now that means I have to switch to my laptop to be able to actually get the design I want. I’d quickly change this review to five stars if these factors were fixed, but for now this remains a frustration for me..Version: 3.2.12

What happened?!? Slowly fixing it..?EDIT: Well, something was fixed. Still having weird rebounds when trying to crop, but the “Pro” logo is back on things that aren’t free (which there also seem to be more of again), so I no longer have to hover over everything to check. Congrats, you guys get a star back. This used to be an amazing app and for the longest time I had rated it at 5 stars. Now, however, it’s become such a headache to use. It used to show which images were free to use as soon as a gallery loaded. Now I have to hover my finger over EVERY SINGLE ONE, only to find that 99% are now “Pro” and cost money to use. There’s no way to filter your search for only free images either. I’ve resorted to searching Google for free-use stock photos most of the time. I’m not using this app to make presentations or anything to make money off of, I just like making my social media posts prettier. Also, when I’m cropping a photo, the app will suddenly bounce backwards out of that function and I’ll have to click AGAIN on the crop button and start over. Seriously disappointed and if I find another photo editing app that I like better, you can be sure I’ll be deleting this one in a heartbeat..Version: 3.117.0

I love just about everything except one thingUsing Canva has been very good for me personally. I’ve been able to take my content to the next level with just using the tools and resources. I’m someone who never took my creativity seriously and one day I made my own brand design through Canva and it helped my online business x1000. So I think it’s pretty great the only thing I’d love to see change is the ability to “favorite” a design. This would be helpful when you’re searching for ideas instead of having us click the design and it automatically adds the design to our “my designs” tab. That gets annoying. Sometimes I just want to see the design I don’t want to add it. And sometimes I’m just scrolling and I’ll accidentally click a design and it still automatically adds it to my designs tab. Then when you press the “back” button to go back to look at similar designs it takes you straight back to the home page and you lose the place where you were looking. I hope that makes sense. I love this app but that’s the one thing that I don’t 😭. Please consider that minor change in the future!.Version: 3.134.0

Canva is Great - The iPhone App Version Isn'tI use Canva all the time. This isn't about the functionality of Canva itself. I use Canva pretty much literally daily. This is about how the Canva app for iPhone is still lagging way behind in terms of its functionality. I don't know if it's a limitation with the phone itself because I do not have this problem necessarily using the Isse iOS app on my iPad. Neither are as good as the desktop version on computer but at least on iPad Canva is kind of usable whereas I still find the iPhone really isn't. Right now (as I'm typing this) all I wanted to do was use a graphic that I've already made and switch out the photograph in the background and I couldn't easily do it on my iPhone. I am logging onto my computer right now so I can just do it on my computer. This isn't to say that it could not have been done on iPhone but it is to say that the iPhone app is adequately not intuitive and even the most simple tasks become needlessly difficult and/or cumbersome. And usually if I'm jumping on my phone to do something it's because I want to make it right quick so you can USE the graphic and I can never do that and that's frustrating..Version: 4.29.0

Top QualityThis app allows you to not only create your own designs from scratch, but gives you countless of templates to help give that top quality look. I used this app for different type of papers for my upcoming gender reveal. Everywhere I looked didn’t quite have what I wanted so I decided to design my own. I am more than pleased with the results, the paper is top quality and their t-shirts are beautifully made. Their pricing is incredibly cheap compared to other sites I’ve looked into, they saved me so much money. The delivery time as quick and everything was beautiful packaged. The fact that they even plant a tree for every order they receive is just a cherry on top! I will continue to use this company for any future designs. I absolutely adore Canva, thank you to the developers to bring a cheap and easy option to the table. I am extremely impressed, seeing the work your company produced brought tears to my eyes. My gender reveal is going to look exactly how I want it to thanks to you. 10/10 I’ve recommended it to all of my friends! ❤️.Version: 3.94.0

Really love Canva with a few exceptionsThere are so many great templates, and it is fairly easy to use, especially for the basic designing. There are a few design options that I still can’t figure out, including using frames. Also, their Help menu is kind of hot & cold; either very helpful or totally useless. Customer Service is pretty good, but there’s a delay of course. My biggest disappointment is that as of July 2021, there is still not a single template for 2022 Calendars! I’ve inquired about this THREE times and am told they’ll be released LATE this year!!! Don’t they understand that if someone is doing a calendar for the next year, they need time to design it, get it to the printer, have it printed, do pre-sales and finally sell the final calendars starting in about October?!!! It’s ridiculous to release templates LATE in a year, especially when we pretty much know how all of the dates in a year are going to align for say, FOREVER! Using this feature was one of the main reasons I pay for Gold and yet it’s going to end of being useless to me..Version: 3.110.0

Great App with a Few BugsI’ve been using this app for over a year now. I really love it. It works well, it’s easy to use once you get the hang of it and you can really design some super cute things. I do get a bug where it will download blurry though so I wish that would get fixed. It’s definitely been happening for over 6 months and that’s a huge inconvenience. I also wish there was some sort of tab that you could open where it would load all of you words or illustrations that you used on your design and then you could edit them from there because once you overlay or underlay something, it’s a huge hassle to fix it if you want to change something. I end up having to move a lot of things to find what I put under something to move it to a better location and I think another little edit button where it took you to everything you used and gave you the option to highlight them or something by clicking on them would be amazing! Just food for thought. I would recommend this app!.Version: 3.47.1

Too finnickyI LOVE the canva website. I use it all the time. However this app is horrible. I can only use it vertical, which wastes screen space. Zooming in is not as easy as it sounds. The app should flip to horizontal mode when a user moves their phone. The app does not save pictures in designs. I closed a design to come back and finish and the picture was gone. Twice! Also, I duplicated a design to change the picture and the app would not let me move, remove, replace, or trash the picture in that design. This particular design I did on the website then went into the app to duplicate and change. Text editing is tedious and sensitive. I tried for several minutes to make a short, 2 line sentence to one. The app kept undoing my work. Overall the app is so sensitive that when trying to edit or move one piece (text/picture) it messes with the other pieces in the background instead. It’s a big time waster. I hope canva takes this into account and makes the app better..Version: 3.34.0

Love the desktop version, HATE the iPad AppI am a big Canva fan, I have used it for years through college and into my professional career. I just got an iPad Air and the Canva app is less than impressive. There is no integration of the folders function, and several of the editing tools available on desktop are missing. The social media calendar is also missing, which I use daily. There’s no function to search for your past designs, and because you can’t access your folders there’s no organization to your designs. This makes it very clunky to have to manually scroll through all your past designs (again, without a search bar option), and I’ve dealt with the app crashing numerous times. Additionally it takes forever to initially load (landing page appears but app freezes for a solid minute), and lags badly when using template search functions. I love the service Canva provides so I hope these changes can be made to improve the function..Version: 3.80.0

New Version is not worth itI used to LOVEEEEEEE Canva. I did all of my real estate marketing graphics with it and I was really impressed with the product and the ease of use. After the update to iPhone and iPad the app has been crashing and flickering between pages. I feel the new version allows for less customization and doesn’t use all of the screen space on my iPad Pro which feels like I’m straining to see all the details of my designs. Other annoying things like having to use the search feature to find items like “lines” make this new version almost not worth using. **UPDATE** still using Canva, but still not happy with the ever-changing interface. Y’all are really desperate to get money these days. Now, I can’t even pick a font without having to navigate between free fonts and premium fonts (the free fonts used to be listed at the top, the premium fonts at the bottom. Now, they’re all mixed in). I guess this is what happens when your fav apps start charging users money. I just don’t have a reason to pay a monthly subscription for this yet....and I see there was some sort of security breach for paying users SMH.Version: 3.28.0

Happy mindHappy mind I've got a couple Instagram accounts, and no two have the same features as the other. It's incredibly confusing and annoying to switch between two accounts on the same app that don't even have the same features. One might have a different, newer version of DM's while another has been stuck with an old version and has never been updated. For the past two months my main account has been action blocked almost every other week. Instagram has made me change my password 8 times within then as well. I rely on posting often to keep my audience and gain new followers (as well as to catch the eyes of potential customers, as I am an artist that makes money off of commissions) and I obviously can't do this when Instagram blocks me from posting. I don't share my account with anyone, I've never purchased followers, and I've never used any third party apps with Instagram. So it's beyond me why they keep doing this. Happy mind Not to mention, the support is awful. If you have an issue or if you need help with something, you might as well forget it. The support team is incredibly unhelpful and has always been this way. I've seen accounts post highly illegal content that Instagram deems as safe for all ages! Even after reporting. Any legitimate problems I've tried to report have been met with silence. Happy mind The idea of Instagram is great. But the app itself is becoming worse and worse as time goes on..Version: 3.129.0

Turns out such a nice is a scamJust a warning to those wanting to use this app or website in the future - I fell victim to this company charging me for a subscription that I DID NOT sign up for for $119. I brought it to their attention and they told me it takes 10-20 business days excluding weekends of course to see my refund they “promised” me. After reaching out to them on more than one occasion (Day 10 & Day 20) as well as being in contact with my bank who said two separate times they did not see any refund deposits anywhere at all, I NEVER SAW MY REFUND. They gave me a BS refund receipt saying it was sent but of course there’s nothing on my bank statement and it’s now days past the 20th day. USE AT YOUR OWN RISK. Once they have your bank information don’t be surprised if you see $100 charging - business must not be going well since they need to scam people for money. I know times are tough for everyone during this pandemic but still. Truly unfortunate..Version: 3.64.0

What would make Canva inclusive and antiracist1). many teachers like math. Canva needs a selection of math graphics that are modern, diverse, and not stereotypical. Stop showing pictures of Asian 10 year old standing n front of a chalkboard filled with advanced math. It perpetuates the stigma that Asians are smarter in math and that it’s standard for 10 yrs old to be doing calculas algorithms. 2) need more pictures of colored kids and families. In education there are classroom that are all brown, all black, some with very few whites and some very diverse. Also teachers are not all white. Learning happens in classrooms but also outside, in museums, at the grocery store, at home 3). Math is more than just formulas and boring worksheets. It’s playing with manipulative and using computers and calculators. It’s sketching graphs, looking at patterns, collaborating , noticing and wondering. Ok. This will get you started. Looking forward to seeing changes. I had made a tweet several months ago and the response was we are adding new images everyday. Been waiting..Version: 3.115.0

Why?Okay, can I just start with saying that on a computer this is not one of, but THE best for editing pictures or making social media posts. Unfortunately though you probably saw my star review, EXTREMELY unfortunate. I hope before you read the rest that you know I understand and appreciate all that you guys do and only write this to figure out why I -and likely others- can’t use this. I used Canva on my computer for a while and really liked it! I then decided it would be easier to just do it on my phone for easier access. Once that happened I was really excited, I mean one of the best image editing software apps ever on my phone! Now, once it download I opened it trying to recall my password as it loaded when it just kinda closed. I tried again to no avail. It basically would just open the Canva screen and then close the whole thing. I then tried to see if it needed an update. Nope. I just want to use it. ❤️ Thank you for reading this review and have a positively perfect week. ❤️.Version: 4.36.0

Good AppHello! Ashley here, just wanted to say that your app is splendid! But there are a few downsides. I don’t know if it’s just me, or if this happens to anyone else, but whenever I try to get into Canva and make a book cover, the app will crash. The same goes for making anything else. Most times, I am successful in getting into the app, but then the app will pause and I can’t do anything about it. The worst is, I’ve reloaded the app and shut off my iPad Mini and turned it back on, just to see that it’s still paused where I last put it. I don’t want this to continue happening. I’ve tried many things to get it to work and it won’t. And yes, I have deleted the app and have downloaded it again to only log in and have it pause AGAIN. Also, if I get lucky, I’ll go three minutes in to making my cover, and then go to the text area and tap on a text to add it, and IT WILL PAUSE! I don’t know why this is happening and I would appreciate it if you did something about it. Before this was happening, the app was doing very well. Thanks for reading!.Version: 3.35.3

Just sick over the newest updateI just used the app on my iPad this morning and created a couple wonderful easy ads. Then I updated to the latest update. What a shock when I went to Canva to create a quick image a few minutes ago and the whole thing was COMPLETELY DIFFERENT! Now I cannot use it in landscape mode, it is stuck in portrait, and my usual pictures I had in my account (not on my camera roll, but downloaded ones) are no longer there. The whole thing is a lot harder to use. The whole user interface seems to have a lot more hoops to jump through. Did someone think this would be be better? I love Canva, and use it all the time on both my desktop computer and the iPad. Now I guess I can’t use it on the iPad anymore. This change was a BAD idea. I’m glad I found out before I upgraded to Canva for Work. I was going to do that this week, but now I’m not even sure I’ll stick with Canva. I am one unhappy user. Please, please, please can we have it back how it was before?.Version: 3.1.2

Canva is the best!I have been using Canva for a while now and it has never disappointed me. Never! Sure there’s paid elements to site but the free options are just as high quality and I can always find what I need in the free options. I use Canva for making programs for my children’s theater productions, posters for my sister’s band events, invitations for all my occasions, and literally every other need I have for graphic design. I sent the last program I made to a professional printer to have them stapled and put together to save time on our end, and they said the file was absolutely perfectly made and laid out. They even said they were going to start using Canva too and recommending it to their other customers. I can’t express enough how much I love Canva! Now I do prefer the website just because it’s on a bigger screen buuuuuut, you have almost all the options in the app as you do online. And you can save designs right to you phone. Anyway, Canva is an excellent service!.Version: 3.2.4

Was Once My Favorite App For All Things Graphic DesignI’ve been using Canvas for a long time and pay for the premium version for most of that time. I loved everything about it but as of a month ago, I’ve had nothing but problems with loading it and seeing my images on my iPhone 11 Max Pro. I’ve had to transfer over to my iPad to do simple things like making thumbnails. The desktop PC version still works well but when it comes to my phone. I can’t load anything, my uploads immediately fail to load, and I get nothing but magnifying glasses in place of graphics. If this continues on anymore the next couple weeks. I plan on canceling my subscription since I can’t use it on my phone platform. At first I thought it was because of lack of space, but I cleared over 50GB of storage and cache from my phone with no change to the app. Really hope this gets fixed because I love this app..Version: 3.118.0

NO customer serviceI love this app and what I can do with it from a design perspective. That said, the customer service is horrible. I had to switch the ownership in a business account when an employee left and we could never get it completed. We basically had to trash 3 years of designs and start over. We went back and forth via email with them but there was always something else they needed. Days went by between emails and every email was if we had never communicated. We spent 6 weeks trying to jump thru hoops to no avail. And, of course, there is no phone number to call for support. It was honestly one of the most frustrating customer service experiences in many years. Just make sure to setup work accounts in the owners name because if u set them up under an employee email and they leave u are pretty much screwed. There is no easy way to copy the designs all over to another account. Again— love the product but they need to offer reasonable timely service for what should be easy issues..Version: 3.88.0

Best design app for us novice/intermediate folks!This is a great design app! Especially for those of us that love to design but don’t have all our skills honed in on Adobe ID or photoshop. Great tool and love using it for work and my side hustle! 2 suggestions one: wish you could put “your designs” in folders so I could keep my work and side projects separately. Two: when you find a graphic you like I wish it would give you the key words associated with the graphics (like tags)so you could search for more like it or just keep track of designs. A itty bitty complaint but no deal breaker—- I like the 2.0 version but it is a little irritating that I can start a design on my laptop and finish on my iPad because I used a different version. Not that big of a deal I just have to remember to start the project on 1.0. So many options and so user friendly! I have told many of my friends about this great app. I see it only getting better! 🤗.Version: 3.2.1

I love it but it's frustratingI use this all the time on my laptop and I love how simple it is on there and everything is just convenient and easy, but since I can't use my laptop for some reason I'm not getting that same experience on my phone. It's a little more difficult, it may have some of the same properties but it's harder for me to find them and control, I can't change the sizes of my pictures and I can't copy and paste if I want a certain thing on a different page but then it's stuck on the one I have it on, and also I wanted to mention that I delete the old image because I don't like the size or something else I can't add my own afterwards so I would have to replace the other one but then I can't make the exact changes I want. I also noticed that some of my old savings have fonts but I saved through phone some of them are gone and I can't get them back again :( other than that I'm really happy there is a app version! I also really like that you can have your work every where and other devices! Thats really smart!.Version: 3.0.5

Utterly FABULOUSCanva has been a true godsend. I work for a small nonprofit where I am essentially development director, social media manager, grant writer, volunteer coordinator, the marketing department, the web developer, and communications specialist rolled into one. While I am many things, I am not a graphic designer! Canva is AMAZING for us. I’m able to put together beautifully designed and aesthetically pleasing collateral materials, flyers, invitations, projects, reports...anything that could use a visual upgrade. Let’s face it, good design is ESSENTIAL to how we communicate not only the work we do as a nonprofit, but how we represent ourselves as an organization, so I am beyond grateful for Canva. Not only do they provide their pro version free to nonprofits, but the interface is so user friendly that my less confident colleagues have even ventured to use it. I have been raving about Canva to folks for a couple of years now, and every update is spectacular..Version: 3.66.1

Canva is great but…It took me a while to get into Canva - in part because on my laptop, it drives me a bit nuts. The interaction/shortcuts etc. Is kind of counterintuitive and pretty different from other programs I’m used to. But it’s *GREAT* on my phone. I created a photo book for my friend and am relatively happy with it. I do wish it had a different interface - it would be helpful if I could say “this is the group of photos I want on this page” and then have it recommend layouts. A lot of my photos were horizontal and only a couple of the 15 or so layouts that Canva had worked with multiple horizontal photos, so I ended up basically creating most of my own pages, which means I wasn’t really able to take advantage of Canva’s designs. I’m planning to try Shutterfly too for photo books. But I’m ramping up my social media marketing on a few fronts so will definitely be using Canva!.Version: 3.134.0

Photo FoldersMay 2019: Thanks for the response, but I don’t use the app much, so I probably won’t bother contacting you. You didn’t even say whether I’m supposed to have access to custom folders or not. I’m referring to folders you create on your PC and sync to your iPhone. Should I be able to access those? Some apps don’t allow it. Thx. Jan 2019: I wish I could try out more designs and features, but I just have no patience for the extremely rare app that doesn’t give the user access to their custom photo albums (folders you transfer to your iPhone through iTunes). Am I really the only person who uses these albums? Because I’m always shocked when an app somehow doesn’t consider access to them important. Sometimes this can be the result of a glitch in the app. I have the same issue with Messenger, and used to have this problem with Facebook, but it was finally corrected. So if the problem is on my end, let me know, and I’ll add more stars to my rating. You can email me at “heatherlandry” through Gmail if you want to..Version: 3.4.0

Great app for people who don’t have a background in graphic designing!I use this app for my business promotion and designing. It has been very helpful!.Version: 2.8.6

Easy and Fun!Canva is so easy to use.. its fun and quick! I can’t wait to design my next project!!.Version: 3.1.0

Canva Pro FULL RefundI had opted for a free trial of Canva Pro and subsequently forgot to cancel the same. As I had a team member of my team, the amount was charged for both of us. Being a student, this was an immense expense that derailed my budget for the month, and possibly the year. Nonetheless, Once I approached Canva and explained my problem, the team offered a full refund as a gesture of good will. Additionally giving me 90 days on the subscription, free of charge to reconsider re-purchasing the subscription. This was more than I expected and unbelievably nice of them! I’ve been using Canva for more than 5 years now and have really gotten my family and colleagues on board the Canva Bandwagon. We love it..Version: 3.53.1

Can’t switch accountsApp is ok - just wish we could switch user accounts on the actual app..Version: 2.8.6

Great app..!So powerful! 👍.Version: 3.21.0

Perfect for AdsLove the options!.Version: 3.15.0

Update needed!!I keep on being kicked out of the app on my phone!.Version: 3.34.0

Problem Solved by using CANVAA 💯 stars review would be not enough. You are the Best..Version: 3.92.0

Amazingly phenomenal appThis is app is absolutely phenomenal everything s so easy and they make you look soooooo professional!!!This app allows you to really make your posts look so professional without having to pay a professional I make all my logos with them also.Version: 3.4.0

Great appWill be better if it’s easy to use when you select or zoom.Version: 3.16.0

😍🤩Very user friendly, thank you..Version: 4.41.0

Thumbnail on the tabletEasy to to do this as you have the photo and all the tools.Version: 4.40.0

Love it!!Who ever the hell made this app is awesome!! So easy and fun to use and extremely versatile!.Version: 4.40.0

Super appli !Application complète et parfaite pour toutes vos créations !!!!!.Version: 4.39.1

It is useful 👍🏼👍🏼With this l can easy do my project it has more cute things ⭐️✨.Version: 4.39.1

EASIEST APP I’VE EVER USED!!Has everything you need!!.Version: 4.39.1

Enjoy Ages with travelLove it and addictive, it’s fun and challenge..Version: 4.39.0

Fab!Love this app! So versatile and thousands of options. User friendly!.Version: 4.38.0

Why the watermarks now ?Loved Canva but why the watermarks on every option now ? You’re making room for a new company to dominate by doing this ..Version: 4.38.0

Canava good goodGood canava, love from russia 👍👍❤️❤️ 🇷🇺.Version: 4.38.0

Still one of the BEST Design AppsCanva continues to upgrade and deliver great and simple designs to use that breathes sophistication. Love this app, love all of the things that are happening with Beta. Will continue to use this App!!!.Version: 4.38.0

MerveilleuxTrès facile à utiliser!!!.Version: 4.38.0

I like CanvaI use Canva for school and because i just like it - it has good templates - templates r pretty - so many designs i can make So yeah Canva=good.Version: 4.38.0

SUPPORT A GREAT COMPANYI love Canva. As a company, they’re taking on the big dogs at Adobe. I love it!.Version: 4.38.0

Love appThis app is so good for school presentation and companies it’s the best app you could ever download!💗.Version: 4.37.0

Fantastic.I love how easy and beautiful it works.Version: 4.37.0

Je ne m’en passerait plus!Tout simplement parfait! Je fais tout avec Canva!.Version: 4.37.0

I love itThis is a very good app, I have been using this from a long time and I love it!.Version: 4.37.0

AMAZING APPLove LOVE LOVE LOVE THIS APP. This is the best app ever existed.Version: 4.37.0

Thank youThank you for such an amazing app for free you guys are amazing 💜🤍.Version: 4.37.0

100% RecommendSimple, sleek, creative. Amazing app for all realms of design!.Version: 4.36.0

Great toolLove canva! It is helping me to design my very first ebook about essential oils and emotions..Version: 4.36.0

ExcellentI love this app! I am a creator and I use this app a ton. It’s highly effective. 10/10.Version: 4.36.0

Great appBUY THIS APP YOU WON’T REGRET IT.Version: 4.35.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.40.0


What do you think Canva: Design, Photo & Video ios app? Can you share your thoughts and app experiences with other peoples?

Please wait! Facebook comments loading...

Canva: Design, Photo & Video iPhone Images
  • Canva: Design, Photo & Video iphone image 1
  • Canva: Design, Photo & Video iphone image 2
  • Canva: Design, Photo & Video iphone image 3
  • Canva: Design, Photo & Video iphone image 4
Canva: Design, Photo & Video iPad Images
  • Canva: Design, Photo & Video ipad image 1
  • Canva: Design, Photo & Video ipad image 2
  • Canva: Design, Photo & Video ipad image 3
  • Canva: Design, Photo & Video ipad image 4