Zoom Rooms Controller Customer Service & App Reviews

Zoom Rooms Controller Customer Service
Zoom Rooms Controller App Comments & Reviews (2024)
Zoom Rooms Controller iPhone Images
Zoom Rooms Controller iPad Images

Zoom Rooms video conferencing systems use appliance or custom hardware deployments to bring high-quality video, audio, and sharing to any type of workspace, making it extremely flexible. Easily connect to participants on mobile devices, desktops, and in other rooms across a variety of locations.

The Zoom Rooms Controller app on iPad has 2 modes to choose from, Zoom Rooms Controller and Zoom Rooms for Touch.

When selecting Zoom Rooms Controller, you can use the following modes:

Zoom Rooms Controller
Connect your iPad to a Mac, PC, or Zoom Rooms Appliance as the dedicated Zoom Rooms Controller for that room. The iPhone app allows you to pair with a Zoom Room, giving you similar control functionality on your personal mobile device.

Zoom Room Scheduling Display
The iPad can also be switched to the Scheduling Display mode and placed outside the Room to show current availability, display upcoming meetings, and allow you to reserve time for an instant Zoom meeting.

When selecting Zoom Rooms for Touch, you can use the following modes:

Zoom Rooms for Touch
With Zoom Rooms for Touch you will be able to use the iPad as a Zoom Room device for shared spaces or as a Zoom for Home device. You will also be able to start or join a meeting using the iPad’s touch screen. Zoom Rooms for Touch is also equipped with a whiteboard. You can start a whiteboard session, and then invite others to a meeting where they can view and annotate the whiteboard.

Workspace Reservation
When Workspace Reservation is enabled, the iPad can be used as a Zoom Rooms appliance at a desk, allowing users to display the status of the desk, make on the spot reservations, check in with a QR code, as well turning into a personal collaboration device for Zoom services once checked in.

Kiosk
With Zoom Rooms Kiosk mode, both Virtual Receptionist and Workspace Reservation can be enabled. Users can engage face to face with a virtual receptionist anywhere an in-person receptionist could be - at the office front desk, hotel lobby, or other location. Users can also view floor maps, and reserve desks and rooms right on the Kiosk.

Simply install the app and follow the on-screen instructions to select a mode and activate.

KEY FEATURES:

● One-touch to join or start a Meeting
● Intuitive Room controls to easily manage audio, video, participants, and more
● Supports native Room control integration to control lighting, projectors, and more

Follow us on social @zoom!

Have a question? Contact us at http://support.zoom.us.

Zoom Rooms Controller App Comments & Reviews

POSITIVE REVIEWS
NEGATIVE REVIEWS

Zoom Rooms Controller Positive Reviews

Unpairs too quicklyDuring the meeting we have to keep touching the screen on the cell phone to stay paired. We use it to help with audio and camera control during meetings. Problem is that if it’s not active long enough it unpairs automatically!!!.Saphire_MarcVersion: 5.10.3

It looks like the App version 5.11.3 has broken the reliably of the client to start meetingsFantastic! It looks like App Version 5.12.0 fixed the issue. Released 3 days ago. It looks like the App version 5.11.3 has broken the reliably of the 5.11.3 app to start meetings. If I start a meeting and close the 5.11.3 app I can’t start the next meeting without rebooting the iMac. This has been going on for approximately 1 month since the 5.11.3 app release. Fantastic! It looks like App Version 5.12.0 fixed the issue. Released 3 days ago..FLG001Version: 5.12.0

Easy zoom room controllerThis app makes it easy to remotely control a zoom room. Please add functionality to switch between zoom rooms without having to unpair & repair and completely sign out & back into the app. We have several zoom rooms and several people with iPads using this app; we would like to be able to have different admins be able to connect with the controller controller app to the zoom room they are using..JeffStandleyVersion: 5.6.3

Generally useful, needs minor improvements to be greatThis app makes it easy to remotely control a Zoom Room device which now includes devices such as Facebook Portal so many can use this device without getting close to it. A few improvements would make this app amazing: 1. Raise hand feature (especially useful for meetings at a conference table) 2. Option to disable automatically increasing the brightness 3. App should be able to dock (at least half screen if not quarter) These features would not only help at conference tables but especially the elderly or disabled enabling them to use a device such as Facebook Portal to participate in Zoom meetings more fully..Ca0abinaryVersion: 5.7.3

The most efficient Video Conference SolutionWe started out with 1 trial ZoomRoom. Now, we have 5 in our 2 locations with plans to add 2 more. The kits make this so much more convenient, easy to deploy and easy for end users to use. Everyone loves the ZoomRoom and it has been the best investment for the organization..Robotics I.T. ArchitectVersion: 4.3.6

App integration issueMy org has the Teams integration enabled for Zoom Rooms. When utilizing the Teams feature, the join button no longer appears within the app after this recent update release..🦄 4Version: 5.13.6

The best conferencing system to date!Zoom and the Zoom Room conference system tools are simply the best available platform for voice video and real time collaboration available anywhere. The service platform is simple to configure and make work across multiple locations and user types and our clients now love video based collaborative meetings. Many of our clients have had horrible experiences with bad platforms that has poor voice and video performance and too many limitations on simultaneous users along with a very high price. We are running our Zoom Room with a collaborative touch screen for white-boarding and screen share collaboration with voice and video. No need for separate VoIP integrations unless you think you need it. Older VoIP systems that aren't full HD and current will never be as good as the built in Internet voice and video even with the available connector options..EEINPTNVersion: 3.2.1

Love it!Love the features like local share and calendar integration! Really great for the conference rooms we setup, it’s also very easy to use. Can’t wait to see what’s next!.NoahuresVersion: 2.2

Wow. Just...wowThis latest update is amazing. I don't even have to be in a meeting to put my MacBook screen on to the TV, it just works via AirPlay. Phenomenal..DigitalmspVersion: 2.2

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Zoom Rooms Controller Negative Reviews

How is this the standard?IPad refuses to connect to meeting room client. Waiting on an escalation ticket from support, so who knows when I'll actually hear back and if they'll be helpful at all. The KB article outlining firewall rules is basically useless. For $50/room/month this should work seamlessly and at the very least give some error codes or diagnostics. A sign that just says "contact IT" (as if they can figure it out by looking at a 'cabnot connect' screen) is unacceptable for a workplace tool..DruuuuuuuuVersion: 5.12.0

Please update this appI just recently updated to the latest iOS and them having issues logging in to my zoom room remotely. I use an Amazon echo device and I’ve never had issues until after the iOS update..Dalt29Version: 5.12.0

Font too largeThe new update broke the display and the font is too large. Can’t see the background image anymore, also the compact theme settings do not change the font or display..CC-ITVersion: 5.13.10

Thank youThanks for locking up my account due to its inefficient way to log in. Waste of time.Kibra03Version: 5.5.0

Need to re-pair every timeAnd no sign in with Facebook No iphone version.记者。。Version: 5.4.0

Don’t UseType To Sign In Then Gets Very Bright =( So I Delete it.DavidBro GamerVersion: 5.2.0

Worst app everI am Just like what.Cuty-bbyVersion: 5.0.2

Makes you jump through hoopsI was expecting a user friendly app where I could simply sign in and either host or join a meeting with ease, but that is not the case. Having to pair with a running PC seems odd in this day and age. Skipping pairing only to sign in and be told I can’t do anything until I make changes on the zoom portal is frustrating as well. I give up. Deleting the app and hoping the developers create something better in the future..Odi09Version: 5.0.5

Not what I neededMy opinion is the same as the previous review. I use an iPad and refuse to purchase a PC just to make this work! Deleting this App, for sure!.ThinLizzy57Version: 5.17.1

SameIeyeoeurie.It was not ło. jxjfiłjVersion: 5.8.0

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