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Paramount Network Customer Service

  1. Paramount Network Customer Service
  2. Paramount Network App Comments & Reviews (2024)
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Enjoy Yellowstone, Bar Rescue, Ink Master, Lip Sync Battle and more, available right in the palm of your hand with the Paramount Network app. The latest episodes, behind-the-scenes clips, and blockbuster movies are just a tap away.

Watch full episodes from your favorite series the day after they air. Sign in with your TV or cable provider to unlock even more episodes and exclusive content, including:

• Yellowstone
• Bar Rescue
• Ink Master
• 1883
• Lip Sync Battle
• CMT's The Last Cowboy
• TV Land’s Younger

Signing in with your TV provider is simple: Just tap on Settings, select your provider, and log in with your provider username and password. For more details about signing in with your TV provider, contact [email protected].

APP FEATURES:

• We save your spot, so that you never miss a scene. Can't finish an episode? Continue watching right where you left off. Just tap on the series you were watching, and our video player does the rest.

• Stream Live TV. That's right -- you can even watch Paramount Network in real time when you sign in with your TV provider.

• Chromecast support lets you cast your favorite shows to your TV. Just hook up your TV and your Chromecast device.

The Paramount Network app requires iOS 11.2 or later. Full episode streaming is available within the U.S. only. For help, contact [email protected].

For more information about this app and online behavioral advertising, check out http://srp.viacom.com/sitefaq.html.

The Terms of Use for this app include arbitration for disputes -- see http://legal.viacom.com/FAQs/.

Privacy Policy: https://privacy.paramount.com/policy

Your Privacy Choices: https://privacy.paramount.com/app-donotsell

California Notice: https://privacy.paramount.com/en/policy#additional-information-us-states

Paramount Network App Comments & Reviews

Paramount Network Positive Reviews

Extremely FrustratedI hate to write a bad review but I also hate the fact that I may have to cancel my account. I would have loved for this to be the 5 star review I dreamed it would be but it’s not. Here’s my story; I am a new customer to paramount+. I became a member because they are acquiring all of my favorite shows. I was excited to see the lists of shows they offer and also have the option to download. I use that a lot when I fly. Since getting my account set up, I have had nothing but buffering, fatal errors, and downloads that won’t play. I have sent in tickets through the customer support system in the app with no reply, except for the automated email that they are overwhelmed and will look at it when they can. I’m apparently not the only one having issues. Every issue that pops up says my issue is due to the WiFi or internet that I am using, but that shouldn’t be the case. All of my other streaming accounts work (and I have several). I have used many different devices and WiFi option but nothing helps. I guess my biggest frustration is if you’re going to take exclusive rights to top tv shows, YOU NEED TO HAVE AN APP THAT WORKS. I will end this rant/cry for help. I want this app to be everything I hoped for. Please get it working correctly, if you are reading this Paramount IT. From a hopeful but frustrated customer..Version: 93.0

Paramount AppLike another reviewer, I downloaded the app to watch Yellowstone. Awesome show. The app needs some work though. They’ve fixed the show order sequence. I didn’t have a problem there but when I tried to recast the transmission onto my Apple TV it wouldn’t or couldn’t find it. Had to watch the whole show on a mini-tablet. Not the most comfortable viewing experience and it took away from the beauty of the scenery in the show. It also is constantly circling and it does require you to sign in with your cable provider... what’s the point of that? I want to unplug not have to stay connected or have to up my plan to watch this show....defeats the purpose. Must be a licensing thing. Yellowstone is a great drama set in Wyoming (but filmed in Utah). Beautiful vistas, terrific actors, lots of lawless killing though, but that’s the way of the West they want to present..Version: 33.0

Paramount Responds to Customer FeedbackI had a problem signing in. I received an email from Paramount Network notifying me the issue documented below had been resolved. The new app seems to have more episodes of what I watch with a cleaner appearance, now that I can use it I think it’s a worth while update. I am only giving it 3 stars because even though there is more episodes to choose from none of the episodes have any order. There could be season 1 episode 3 next to season 4 episode 16 and so on. This can get confusing. App publishers have to learn apps and the internet are now a real way to watch Tv and adjust apps for ease of use and simplicity. At least thats the way it should be. Seasons and Episodes have numbers for a reason. Paramount has good customer service. I’m sure this will be fixed one day. It just seems an update and name change or rebranding was the perfect opportunity. The resolved Apple TV sign in issue mentioned above.... I have a subscription through my provider. My provider insist it’s supposed to work as it has in the past. I used to watch this channel and enjoy app access. Now I cannot sign into this app on Apple TV without a subscription error message displaying. This is a new problem that did not happen before the “rebranding” if it ain’t broke don’t fix it..Version: 4.3.0

Like the dedicated app, but glitchyI like that I can stream lots of Paramount shows on my Apple TV or iPad. They maintain most of their current shows including past seasons which is cool if you want to binge. My biggest issue is the glitches that I encounter pretty regularly. Videos will just randomly stop playing and a message will display that the video is not available. Sometimes I can watch entire seasons without this glitch and others it happens on EVERY episode. It can play for 5 minutes or an hour then suddenly the video just cuts out! If I try to replay it usually only works for a minute or 2 (if at all) and then does the same thing. So frustrating!!!! I keep updating the app and hoping but it still happens. I really hope they can fix this bug soon!.Version: 69.0

Good but needs workI really love the accessibility to the shows that Paramount offers on this app however I often run into streaming issues. I can usually start an episode and make it to the first commercial break when suddenly it’ll stop and notify me the the program is currently unavailable (I found that I can close the app and resume playing once it has been reopened however that gets old really fast). I can only hope that there will be an update sometime in the near future that allows a more consistent stream..Version: 66.0

Want to love this and will w/o bugsI love the lack of commercials. I downloaded this to watch Yellowstone and am finding it’s skipping through scenes randomly. I have been using cc and am not sure if that’s the issue. It seems out of sync after the video skips forward. I would love to see a 10+ or - sec fast forward or rewind, but not sure if that works with a platform that has commercials or not. Other than that, hats off of and cheers to whomever decided on the very brief commercial pauses! They are much more effective when they are like this! Mobile devices are much safer too-they aren’t thrown at the wall or out of the window as much. The volume on the commercials is a bit loud...better than an epi pen, and much more readily available for a quick adrenaline surge 🤣.Version: 16.0

Not enough playback optionsDuring a show, there are no options to jump forward or jump back. I would prefer to have an option where I could jump forward or jump back 10 seconds. Currently the only way to go forward or back is by dragging the progress bar with my finger which is difficult. Also, when I want to turn the picture from portrait to landscape mode, it will only landscape one direction, not both. The subtitles ( when CC is on) disappear too fast; sometimes it has moved on to the next line of dialogue before the character has finished what he’s saying. That needs to be looked in to..Version: 33.0

ReleaseI really like the app and downloaded it to watch Yellowstone but I am so confused about timing. The series comes out every Sunday 8/7 C but it doesn’t appear on the app until the next morning. Is this just a problem occurring on my end or is there an issue with the app. Paramount+ on the other hand works amazing when it comes to new shows like 1883 because they release on time. Why doesn’t this occur with Paramount Network when it comes to Yellowstone?.Version: 97.0

Great except one thing.I really got into ink master recently. I finished season 1 in 2 days. I love the app, it was easy to sign in and watch the show. My only issue is the subtitles are showing up even if I press the CC button over and over it will overlay the subtitles showing up with duplicate subtitles. I have tried refreshing the app but that doesn’t work. It’s not too big of a deal, I don’t mind subtitles but sometimes it can get in the way because I am using the app on an iPhone which is an already small screen..Version: 16.0

Replays episodes, needs workI installed this to watch Bar Rescue. I’m able to watch the shows. I have an issue where the same episode I’ve already watched keeps trying to play though. Frankly I’m getting sick of that episode. Also they need to set it so that you can play episodes in order by season. A few times I was watching an episode in season one and after that episode is done it’s playing a random episode from season 2 or 3. I binge watch a lot of shows and like to play them from the beginning to end. Please fix these issues so that we can enjoy our shows better..Version: 33.0

App is good but the ads are too loudLove having so many full episodes, and don’t mind the ads as much in them. But the ads are 4 to 5 times louder than the volume on the episode. When trying to watch an episode on my TV, I have to constantly mute the commercials to prevent it from waking others up. The Perdue commercial is the absolute worst case of this. If the ads were the same volume as the episodes, or if they had a monthly subscription option to remove the ads, this would probably be a 5 star review. Sadly, I can’t give that rating with the issues listed above..Version: 15.33.0

Name change and failure follows…After several login attempts, in continually states that they aren’t a part of my subscription through Frontier. I have every channel and I can watch it from the cable box, but this app says I don’t have access. Edit- I’ve come to realize that it’s the cable provider’s fault, as they still haven’t updated the name in their systems. The login and everything goes through, but it stops short of giving approval, because it senses that the service provider doesn’t carry that channel. It will take time. I’ve updated my star-meter to 3, from one..Version: 4.3.0

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