Cryptomator 1: Legacy Customer Service

Cryptomator 1: Legacy Positive Reviews

Fantastic! Just understand what you're gettingI've donated to this project and also paid full price for the ios version. This is by far the best cloud encryption software you can get. Just understand what the ios version is... You're paying for the app, which allows you to manage single files. You are not going to get access via the file app, swiping of images, or anything else fancy. The app is as basic as can be, but it does the job of getting you access to files when needed..SubigoVersion: 1.5.0

Close to perfect.Update: since my original review, a cache feature has been added. It still doesn’t let you pick and choose which files you’d like to have offline, but it’s better than nothing. Beware that it will start to take up lots of space if you use the app often, and the only way to reclaim that space is to clear the entire cache. That means any offline files you had get cleared and you have to open them up again to make them accessible offline again. It can be a hassle on devices with less storage. Original review: My only gripe with the iOS version is the inability to download files onto my device while keeping them in an encrypted vault. I often work and travel in bandwidth constrained environments (remote locations with no signal, flying without wifi, etc) and can’t use Cryptomator because I’m not connected to the internet. I don’t want to download unencrypted versions of the files from Crypomator partitions onto my device due to their sensitive nature. Being able to store encrypted files locally with Cryptomator would make it the ultimate secure storage solution for me..JohnrfowlerVersion: 1.5.0

No Folder Upload in iOSApp works, and the concept is great. For some the shortcoming(s) of not being able to upload folders via the app and duplicate file name issue will be able to be worked around - for others these will be reasons to not purchase. Folders can’t be uploaded via the app itself - only selecting individual files is allowed. When you use the Share menu via the Photos app (which does allow you to select all) Cryptomator decides that all/a majority of your selected photos are duplicately named and the upload can’t proceed until the file(s) are renamed. I thought perhaps this was actually due to duplicate photos, but this is not the case - I would suggest everyone to go look at the Cryptomator iOS App help tag on their forums prior to app purchase..V0lenaVersion: 1.4.3

Great, Somestimes way to Encrypt on the CloudWhile some minor UI issues, this app and tool has worked as advertised. I appreciate having a guaranteed endpoint encryption option even on Cloud services that claim end-to-end encryption, when it turns out there are still several vectors in to their services. I’d prefer that the folders are completely hidden/masked when not unlocked but I am sure a feature that developers can work. Additionally the iOS Files integration is still a bit spotty. Sometimes forcing me to save unencrypted on iCloud or device to then move it into a Vault. Once they fix some of these issues and update their mascot/logo (a bit hideous for a legit company), definitely will update to 5 stars!.Tomes JTVersion: 1.3.8

Perfect to to prevent Corp eyes from pryingI’ve used Cryptomater for a couple of years now to block cloud storage providers from scanning my files. While that’s still my primary objective I now work for a corporate company who relies on Microsoft 365 and OneDrive. So this prompts an opportunity to use Cryptomator to protect my files from the potential prying eyes of the IT department. I recommend this for all employees of any size company to protect their data..John P PieczonkaVersion: 1.5.1

EssentialThis application is essential to anyone looking for complete control of their privacy when backing up to a cloud service. The files integration is excellent. The only two downsides are no thumbnail previews unless you download a file which takes up local storage. The cache has to be cleared manually (should probably include an expiration system)..Josh RayVersion: 1.6.2

Please don't force us to use the new versionI don't want to upgrade to Cryptomater 2, it forces me to download my files to unencrypted folders. I don't want my stuff visible to Apple, I want it to stay encrypted. Otherwise it will just defeat the purpose. I will even pay for full encryption a second time as long as I don't have to expose my documents to Apple..Full encryption pleaseVersion: 1.6.3

Perfect!I have been trying all sorts of encryption apps this week and I am glad I found Cryptomator. It does exactly what I need it to do. Easily protect my files on my Dropbox. Dropbox has the best syncing and now I have the best encryption to protect my files. And it unlocks my encrypted files with Face ID on my iPhone X. Very easy to upload encrypted files to my Dropbox from within the Cryptomator app. Highly recommended!.BYON2017Version: 1.3.0

Great Concept, Annoying BugGreat idea for encryption and privacy however it’s frustrating because the app times out on every single upload and even while just trying to create a folder. Have to keep force quitting this and other apps trying to send files to it. The files successfully upload but Cryptomator sits there and hangs, holding the other app and your screen hostage. Hope there’s a fix on the way..Fugly_mofoVersion: 1.4.3

Hope to add picture thumbnail function;After unlocking, hope to add a function. When viewing pictures, you can slide left and right to view the pictures before and after. Also hope to add a picture thumbnail function, which is very useful when there are many pictures..6s plus 版本麻烦做下优化Version: 1.4.3

Good but buggyThe app is great and does things as advertised. But their are concerning bug. When you set vault to auto-lock instantly, it does lock normally on most condition. But when you turn off and turn on the screen of the device while viewing certain file, the vault is not locked and can’t be locked until I restart the app. I think this is a serious security issue and I hope it will be fixed soon..Hi362846Version: 1.5.1

Amazing Tech!I’m allowed to use my company issued computer for personal business, but they sync everything, so there goes my privacy. And what if their data gets hacked later? So I encrypt all my stuff and sync it on Google Drive. It’s all the security you thought you had already, but you were mistaken. This is what you need to protect your privacy..Josh20274Version: 1.5.0

Very straightforwardClean user interface and quick synchronization across my devices. I would still like to see an option to compress folders into zip files and share them via email, rather than having to share all files individually.IziarkVersion: 1.6.1

Simplicity at its BestReally liked the simple solution that works for any cloud storage. Have been searching for this kind solution which works across all platforms and devices. Finally found one. Though price is on higher side but apparently worth it..VIHARRIVersion: 1.5.0

Easy to read files from dropboxIt is able to read txt, pdf, and csv files in a vault, created on desktop. However, it does not support editing files directly in the app. Its better to do editing on desktop..Hellokitty84862Version: 1.3.8

Can’t open from “Files” appA lot of cloud services as well as local storage can be accessed via the native iPadOS/iOS Files app. Maybe I’m missing something, but from what I can tell, Cryptomator doesn’t seem to have a way to open a vault from the Files app, which limits you to using the cloud services built in as options in the app. Unfortunately this means I can’t use it a planned. Still great to see Cryptomator supported on iOS nonetheless!.KreviewsappsVersion: 1.4.3

IOS Files IntegrationI love this tool but can’t use it yet. I’ve paid to use a competing product simply because I require the IOS Files integration. I know it is slated to come and on that day I will be 100% Cryptomator. Still giving 4 stars because this is such great work and I recognize that FOSS sometimes takes a little longer..EddiemotoVersion: 1.5.1

Awesome appGreat! I got a little confused during the set up, but their website has plenty of support if you run into problems. This is a must have app if you have a lot of data in the cloud. Absolutely fantastic!.LandronjVersion: 1.4.3

Upload FolderNot being able to upload folders is a huge headache. Its only allowing to upload files. Plus, the iOS and MacOS are not truly in sync. I didn’t know this until after the purchase o_O. The concept of this app is good, but really need to fix these issues. Please fix or provide a remedy. Thanks.Le venoVersion: 1.4.3

Few files don’t openThere are a few files that don’t open. It just stays in the “Loading...” screen forever and never works. I’ve verified the files are not corrupt or anything, or that it’s a bad file format. I have other identical files opening without a problem. Can’t seem to diagnose the issue..TheOfficeScrantonVersion: 1.4.0

Works as advertisedThe apps does what it does well. Read the instructions to get iCloud Drive working. It takes a bit more work than the other services..JogasaloVersion: 1.4.0

The only vault app you’ll ever need for the cloudThe new version with 2FA integration with iOS is amazing. You should get this and pay/donate to the project on your desktop as well. This is that good..KDEKernelVersion: 1.4.0

Image viewer needs improvementSwiping left and right should go to the next/previous image. It’s currently very inconvenient to go forward and back looking for a file. Native Dropbox does a great job at viewing images..Competion is goodVersion: 1.2.6

Great App delivers as describedJust be great to be able to rename / move the folder to a more hidden place. As of now it screams this is where all my hidden stuff is. Other then that this app is the best thing I have found and worth every penny.D.AdamsVersion: 1.4.3

Sync featureWould love to have an offline sync feature. The caching is nice, but the data is still inaccessible without an internet connection Other than that, the app works great!.Landon-01Version: 1.4.3

Does not work well with Big Sur and IOSMay I please have my money back this app just doesn’t work with Apple. please.Didaho69Version: 1.5.1

Hope there is one click photo upload optionHad large libraries, hard to select one by one.Chris1738281Version: 1.5.0

Top 5 Must Have Apps!This should be standard for anyone serious about encryption. Easy to use. Easy to set up. I love this app!.IOSJAMESVersion: 1.3.3

Works great except not from Files appWorks great except can’t launch from iOS Files app. Also would like to see 1Password integration into unlock vault screen. Plenty of apps allow single click to get passwords from 1Password.Djronh1Version: 1.3.0

Works alright, but very barebonesNeeds a thumbnail view instead of just a list view. It also needs the ability to swipe through photos..Lisa MacintoshVersion: 1.4.3

Works great but;It would be nice if it could access removable drives..Ben LagoVersion: 1.6.1

Great app, 5 stars when it works!Suddenly stopped working on iPad and iPhone. App opens ok but exists suddenly when opening a google drive folder. I’ve tried logging off/on to no avail....InternautVersion: 1.3.0

Amazing app!The best thing I like about Cryptomator is that it is super easy to use. Keep up the great work!!.UmarmuhaVersion: 1.4.0

Versatile Rock Solid SecurityAnd it’s open source and free - happy to have donated.MarkbyrnVersion: 1.6.1

Feature RequestNow that iOS 13 supports external storage, what about creating/accessing vaults on external storage?.AsentientaiVersion: 1.4.0

ExcellentThe best easy to use file encryption app for Apple devices hands down. Simple to use and syncs across devices..YLXIXVersion: 1.3.0

So NecessaryFlawless, open source. Secure...and easy to set up and use..Jacob CrossVersion: 1.4.3

A+Surprisingly polished and smooth.Nate the Great’s Hit ParadeVersion: 1.2.6

For me great, simple, and secure app.Great app with fingerprint scanner for easy access. As others mentioned, photos previews is not easy though. However, I still recommend this app for security..Arad780Version: 1.3.3

Great companion app for desktop versionInitially appears expensive compared to free boxcryptor but personal version of boxcryptor is so limited - just 2 devices and 1 location and that location is your entire cloud file system which you probably don't need to have fully encrypted. But it is a pain to have to decide on a file by file basis whether to encrypt and you can easily make mistakes and end up with unencrypted files. Desktop version of cryptomator has unlimited devices and locations, which don't have to be cloud storage and you can target individual directories. Furthermore it is free -actually 'pay what you can' which is a excellent model for giving access to great software and allowing the user to decide what it is worth..UrgicVersion: 1.1.5

Great companion app to desktop versionGreat app, simple to use. So far working very well for me. Would give the app 5 star if there was a dark mode option. Hope the developer adds dark mode soon. Thanks.MpertzVersion: 1.5.1

Priceless!!Priceless little app which does critical things ... like keeping digital life safe, secure and encrypted!! So easy to use and it just works!!.I.disturbiaVersion: 1.3.8

Need previewThe iOS app needs preview and gallery view, just like when using the app on a Mac with Finder. It's not a good user experience to have to click on each file and back until you find the file you're looking for. For paid app I was expecting a bit more functionality than just the decryption..Sy_Version: 1.3.5

Real privacyMy files are secure anywhere I decide to store them. Excellent app..Iso-2112Version: 1.3.4

Needs a better image viewer.Please add a better way to view images. Currently, you are not able to swipe back and forth to go through images. It would be really nice if you could add this feature..HotttollersVersion: 1.2.6

Great and easy to useUse it for sensitive data. Very happy and easy to use..From YYCVersion: 1.2.0

Great appI was looking for an open source encrypted cloud app, this works really well. It's a simple, straight forward app. Works as advertised. Integrates well with the desktop version. I really haven't had any problems and would definitely recommend it to anyone looking for open source encryption..User89392727Version: 1.0.2

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Cryptomator 1: Legacy Negative Reviews

Fix search pleaseHave patiently waiting for 4 years for you guys to fix/update the search functionality but nothing. I have my files within folders and search only finds documents within the folder that you are in. Makes it so hard to use it on the iPhone/iPad. You have to know what folder/sub folder are your files to find them. Not the same experience from a computer. Time to move on to bitwarden I think..TsoglaniVersion: 1.6.3

Does not integrate with ios 11 files appIt is annoying to edit files stored in a vault because they have to be copied locally to the device, edited, then copied back into the vault, also when accessing the vault from multiple devices, changes appeared not to sync, deleted files were still there on other devices. I expected better integration from a paid app..NmigoskiVersion: 1.3.0

Frequent File could not be found, error 500Not sure why my experience has been so poor - vs the reviews. Created 2 vaults on PCloud over WebDAV. Navigation is slow and buggy (cannot connect errors) as is file uploads and downloads. Every 2-4 actions of any kind result in a failed http command back.ChristopherjeffryVersion: 1.6.1

Crash when add google driveIPhone 6s, iOS 10.3.3, it crashes when I click add exsisting vault - Google Drive. I haven't added any vault yet, nor logged in any account. The vault was created on my mac inside google drive. When I first launch iOS cryptomator, trying to add the vault, it crashes..John Guo CAMVersion: 1.3.0

Doesn’t work with iCloud Drive on iOS.I love Cryptomator, but without it seeing my iCloud Drive the phone app is useless. I paid money for something I can’t use, even though I love the (free) desktop app. It shows “folder empty” when I click iCloud Drive, and to be honest I’m not sure how such a trivial bug could have lasted this long....CyberossVersion: 1.3.8

I wanted to love it, but it’s very buggy."m” could not be found. This dreadful and absolutely cryptic error message shows up about 90% of the time I try to use the app, specially when trying stuff to it from a share sheet. It’s random, and impossible to reproduce all the time..KongisKanVersion: 1.4.3

VERY limited cloud supportAs of this review this doesn't support ANY type of S3 storage, Google Cloud or Microsoft Azure. It only supports limited consumer cloud sync like Google Drive and Microsoft OneDrive. The desktop version is a night and day difference from this mobile app. Hopefully you don't make the same $9 mistake.....JmtyraVersion: 1.4.0

Doesn’t show existing iCloud vaultsI bought this app so I could use vaults that I have synced in my iCloud Drive. When I attempt to add an existing vault from iCloud Drive it doesn’t find anything, no vaults, no files, nothing. Defeats the purpose of purchasing this app!.Domination5Version: 1.3.0

Deleted everything I had savedIf you put stuff in here you need secure you better save it somewhere else to because when you need it it will be gone.Jinx8BVersion: 1.4.3

OwnCloudI bough this app in mistake, someone told me I can use it with my ownCloud but unfortunately it’s not working with ownCloud, tried to contact the support but till now didn’t heard anything, hope someone read my msg and reply back..3ecureVersion: 1.3.3

Poor selection options for Vault selectionI have 2 Vaults in 2 different folders inside iCloud Drive but I can’t seem to select path for adding the second vault into Cryptomator app on my iPhone.Tek-zollsVersion: 1.4.3

Doesn’t work for all Ubuntu users.Apparently the issue isn’t universal. Some people apparently can get it working. When it works with Ubuntu I’ll be happy with it..MaybeTinEarVersion: 1.3.8

Needs a proper gallery for viewing photos!(October 2019): It’s extremely cumbersome going through photos in this app because you can only view them one at a time without being able to swipe left or right to navigate them. Please introduce a proper gallery for viewing photos so you can swipe left and right to navigate with a way to preview them before opening as well. I hope to see this implemented in a future update. It’s really holding this app back from being fully usable especially for the price. Keep up the good work. Edit: (November 2020): A year after my review the UX issues I mentioned still haven’t been addressed which is quite disappointing. I see lots of other users have also shared their complaints regarding the things I mentioned in my OG review. If photo viewing is important to whoever’s reading this I cannot recommend buying this app until this is addressed. Changed my rating from 3 to 2 stars..VaporisharcVersion: 1.5.1

Abandoned?It works for files and such but has no gallery view and it barely gets updated. Doesn’t seem like new features are being worked on either. On desktop it’s fine because it just mounts a directory, but on iOS so much more is needed..RekzerVersion: 1.5.1

Disappointed they now charge for itInstalled as a free app, updated to iOS 12.0.1, tried to run this app and it kept crashing. Deleted and tried to re-install only to discover they CHARGE $5,49 for it. NOT IMPRESSED WITH THEIR BAIT N SWITCH TACTICS..HomerboiVersion: 1.3.4

Not impressedWorks terribly bad with iCloud Drive. Either with the iOS app or the Mac version. Google drive is better, but file workflow is not easy going. Security seems to be taken seriously, but too much improvement is needed to be used for everyday task. Not for me. Maybe after a few updates this app will be great..TquitoiVersion: 1.1.1

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