Google Photos Customer ServiceGoogle LLC

Google Photos Customer Service

Google Photos is a smarter home for all your photos and videos, made for the way you take photos today.

“The best photo product on Earth” – The Verge
“Google Photos is your new essential picture app” – Wired
“Upload the pictures, and let Google Photos do the rest” – The New York Times

• FREE UP SPACE: Never worry about running out of space on your phone again. Photos that are safely backed up can be removed from your device’s storage in just a tap.

• VISUAL SEARCH: Your photos are now searchable by the people, places and things in them—no tagging required.

• SMARTER SHARING: With smart sharing suggestions, giving your friends the photos you took of them is painless. And they can add their photos, too, so you’ll finally get the photos you’re actually in.

• MOVIES AND GIFS, MADE FOR YOU: Get automatically created movies, collages, GIFs, and more from your photos. Or easily create them yourself.

• ADVANCED EDITING: Transform photos with a tap. Use intuitive and powerful photo and video editing tools to apply content-aware filters, adjust lighting, and more.

• LIVE ALBUMS: Share your latest photos with Live Albums. Select the people and pets you want to see and Google Photos will automatically add photos of them as you take them, no manual updates needed.*

• SHARED LIBRARIES: Share without sharing. Grant a trusted person access to all of your photos.

• REDISCOVER: Get collages of photos you took a year ago on this day – perfect for #tbt.

• GOOGLE LENS: Search what you see. This preview enables you to identify text and objects in your photos to learn more and take action.

• ON YOUR TV: View your photos and videos on your TV with Chromecast and Airplay support.

• 15 GB OF STORAGE: Every Google Account comes with 15 GB of storage and you can choose to automatically back up all your photos and videos in High quality or Original quality. Your photos are safe, secure, and private to you. All photos and videos you back up in High quality before June 1, 2021 will not count toward your Google Account storage.

You can also upgrade storage for your Google account, used for Original Quality photos and videos, Google Drive and Gmail by subscribing to Google One, an expanded storage plan. Subscriptions start at $1.99/month for 100 GB in the US. Pricing and availability can vary by region.

Storage subscriptions purchased in-app will be charged to your iTunes Account, and automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Subscriptions and auto-renewal may be managed by going to iTunes Account Settings after purchase.

Google Privacy Policy: https://google.com/intl/en_US/policies/privacy
Google One Terms of Service: https://one.google.com/terms-of-service

Note: Face grouping and live albums are not available in all countries.


For the latest updates from the team, follow us on Twitter at @googlephotos

Using GPS in the background can decrease battery life. Google Photos doesn't run GPS in the background unless you turn on optional features.

Google Photos App Comments & Reviews

Google Photos Positive Reviews

Thankful for google photos!This app is great! Im not good with keeping phones, i have 5 kids and we are unfortunately very rough one devices. We lose, break and hv the occasional freak accidents where my phones are concerned and sadly I’m not great with technology & where I’m always on the go and hv more importantly things on my mind even if I knew what I were doing with technology, I’m bad for leaving messages unfinished or unsent, I forget to post comments after typing them out and anything that has to be saved on a device after I get done with is a lost cause but depending on which settings you have set your Google photos app on and esp with IOS my photos & videos are automatically backed up. This app does everything for you! I love that It allows me to add so much info about my pictures so I know where & when they were taken and on any kind of special of occasions like 1 of my 5 babies birthdays which is a lot to keep up with on their own. I’m super Thankful for google photos for helping me keep special & irreplaceable photos/vids! I can access them from any device, anytime and they make it effortlessly easy to share via social media, messages & email (etc.) showing my friends and family, not only am I a proud mom of a sometimes insanely chaotic “mini baseball team” I am but also It makes me appear so well organized and put together meanwhile ;).Version: 5.22

Love it-plain and simple.Easy to use, does everything for you! Saves every pic you take and can even sync up with your other devices. You can even edit pics easily and save or archive a copy of the original and then share them to your contacts or social media/etc. directly from the app. This app also does “Remember this date..” and will show you a pic(s) from the current date just years earlier! Provides an unexpected, beautiful walk down memory lane. However, probably the greatest most sincerely personal and unique feature of Google Photos are the ‘Photo Stories’ and ‘Movies’ they compile for you out of your gallery of pictures! Sometimes they even include subject-matter-appropriate background music and include dates, times, places, and titles describing the theme of the slideshow or collage of photos which range anywhere from deeply personal and heartfelt renderings to silly, awesome, one-of-a-kind gifs you can save and use later! You can even easily purchase one -or all!- of these creations for a tangible hard copy if you want! There are literally so many more amazing features to this app that I can’t even name them all without writing a few more paragraphs lol! So, I hope this honest, personal opinion will serve as a good enough review for those of you who have yet to partake in the effortlessness that is Google Photos. 😘🤗✌🏽.Version: 5.22

Rich, vibrant colors and other fun touchesI started using Google photos back when I had an LG and was still using XP on my desktop. Colors are richer, more vibrant. I like the feedback message I sometimes get on the bottom of select photos such as “Fix Lighting” or “Order Photo”. It’s useful and the lighting adjust message is always spot on; makes the photo have more depth. The other aspect I like is when I find one of my photos had been “stylized” or “motion” had been added by whoever at Google makes these touches. I don’t mind the feedback and that’s what you get when you agree to allow them to modify. I took a hiatus from Google photos to work with another photo editing tool. When I returned, I found all my pictures neatly archived. Pleasant surprise when I found many I forgot I had. My only negative: back when I was working with windows XP and an LG, Google photos had more filters and other features such as blemish blending and natural looking skin tone enhancers. The best was the awesome selection of frames to chose from. These features have been removed so I need to bridge my photos to another editing app for this. Other than that, Google photos is still my preferred primary editing tool. Thanks for the years of creativity and for thoughtfully archiving all of it..Version: 5.22

Storage Dream (maybe?!)...I’m giving this 4 as I wait for “our newest update” to change it all up again,lol. Just when you get comfy with the “unlimited cloud storage” & you get all your stuff settled where you like it... AND THEN... “Hi, Just letting you know that there’s been a change in policy that takes effect next update so...” Then you’re scrambling to save your memories before digital annihilation occurs (or you’ve purchased additional space) so it gets 4*’s (& I teetered on 3, LoL) because even though it’s a little contradictory at times (offers up quotes of praise for saving people from extra expenses, keeping your device clear of clutter where bugs love to hide{!} & eliminating the need for many (many!) passwords... but then you get the daily “suggestion” to use “auto->XP”! for backup & whatnot which kinda has the opposite impact on your device..., it is a great App for pictures and the sharing of but... I dunno!?! I’m leery that an update won’t clear up room or something like that?! Things change on a regular basis with these Apps & where one’s great for storage it’s lacking in cool editing tools but it’s free so 🤷🏻‍♀️ (right?!?), LoL! I guess for now it’s fine but my review is as subject to change as the App is. Who knows, maybe a taste of one’s own medicine for a bit would put an end to the potential “fluxing of policy” where updates & the future of storage space &/or fun editing stuff) is concerned..Version: 5.22

Stores my photos as long as they are not 4KIt’s a bit confusing but what they are storing for me is pretty adequate for my needs. It would be nice to know I was storing the original quality but I don’t need another monthly bill besides Google Drive. It’s awesome the way they rotate some of the photos for you or give you that option. I wish they would do more in terms of the facial recognition so that you can correctly date some of your photographs were the dates were stripped in the uploading process which for me was a bit of a hellish experience because it crashed while uploading. I got past all that and everything I own is in my Google library I just don’t have them sorted properly. I’m hoping this will be done automatically in the future using the facial recognition technology otherwise I have to spend years fixing my library. Another suggestion would be if they would show you your duplicates which are close to exact duplicates so that you can delete them on your own. Sometimes it appears to be refusing duplicates but it’s hard to tell exactly what Google is doing behind the scenes occasionally I’ll see a duplicate missing other times I find odd photos in my trash. It would be nice to know exactly what’s happening with them folders. Those are all my suggestions and why I don’t have five stars I appreciate the free storage in the meantime hoping I won’t have to go with higher quality photos in the future..Version: 3.20.0

Photos and videosGoogle, I love 💕 your service, I love everything about Google, photos, videos maps, your customer service helped me fix my pc just a little bit ago, and I took a video of the wonderful job as the result of your help, my son gets Norton I don’t, a little while later that day which was only 2 days fixed and finished, I was in heaven I been sick 14yrs , I turned on my pc and Norton was in there rearranging everything and my Google drive where I kept everything important for years was deleting, I lost my mind it’s been a week or so and I hate them everything is different and my Google drive, 😭😭😭😭😭😭 well I’ve been able to send everything from my phone to the pc and print documents pictures and now when I click on a picture it shows up on my right of the screen really small and I can’t print I can’t do anything and now I’m sick with Covid, I’m going to be 63 and I’m not well anyway, and that achievement you guys helped me with , I never knew how to really use a computer and in no time you made me very very happy 😊 and they took it away in a few minutes, I’m too sick to talk to them I feel like I’m getting hit in the head with a hammer , I miss the happy hour, that’s what it feels like, all that work, I’m sorry I’ll be quiet.Version: 5.75

Best app ever!This app is amazing! Much better than the original Photo app in many ways. (Not trying to criticize the app, it’s pretty neat too, just stating my opinion) Although all you can do is look at and edit your photos, I still have so many ways how this particular app is really cool too. 1, there are really cool editing options! You can make really cool collages, interesting animations, amazing color pops, splendid cinematic photos, and terrific movies! 2, there are really cool features! It organizes your photos into different things, (Birthdays, Weddings, etc.), you can share everything you create (And by everything, I mean literally EVERYTHING you create on that bad boy) and so many other really cool things! I could spend hours on that app, it’s so cool! 3, Google Photos actually edits your photos into better ones! Here’s an example: I took a picture at a beach and it looked really nice. When I looked at the photo again on Google Photos I realized the app had turned it into a mind blowing photo! It looked like a painting! So to sum this review up, I just want you to know and understand that Google Photos is the most amazing app I have ever seen! So what are you waiting for? Stop sitting on your fannie and download Google Photos today! Like NOW!!.Version: 5.49

Going from iphone to Google PhotosSo far I’m impressed! It was very easy to start but then it totally slowed down which is ok because I had allot of pictures. However, the problem was, that i couldn’t find out why or if i was supposed to use my phone or stay off of it? I started the process at a time where I shouldn’t need my phone just in case but I not knowing what to expect was daunting because I was so excited at how quickly i could see all of my pictures in the app even tho im very limited on space on my phone. I was thinking wow this app is amazing! But i didn’t know if my photos were safe or not and it said processing but didn’t show any physical sign that i could see as to how many pictures were safe and how many to go. But just looking around in the app I’m excited because it looks easy and their are lots of options! I also got the feeling I was in a safe environment with Google. I hope that’s true because there are a lot of neg reviews for Google and I’ve always kept my gmail because it’s always been awesome. I’m ok with my iphone stuff but I still love Samsung!! If the iphone wasn’t a gift I would totally still be using Samsung. I’ve had my iphone 4 yrs now and i haven’t really seen much advantage to having it! Cant wait until all my photos are secure in Google photos!.Version: 5.77

Hands down best app for keeping & sharing life's most memorable momentsHands down, The best app for safe-keeping & family sharing of life's most memorable moments. Super easy to navigate all of the features like saving the all of the important details, like location, time & date, and captions of photos to share with others. As a busy, single mom of 2, this app is a lifesaver for me. I can share my children's milestones with family & friends with such ease so no matter how near or far they are, they can watch my babies as they grow. I have a closet full of craft & scrap book supplies that I have picked up here and there but with juggling my career and my 2 little girls, I feel I never get the chance to actually sit down, go through the pictures & videos, take a stroll down memory lane and bring all of my amazing Pinterest crafts to life. Google Photos has simplified the overwhelming fear of feeling like there's so many important details that I won't remember while scrapbooking my 2 girls. It simplified the task of going through and sorting my pics & videos I've backed up over the years and it's helped me to be able to organize and group memorable moments from their birth so that I can start to put these special books of their most memorable moments together..Version: 3.5.0

Almost perfect!I am really enjoying the app better than the one that comes on my iPhone! But the thing I don’t like about it is the ease of editing photos! So usually I have to go to the other app & edit & then go back to this app & remove the original unedited version. Other than that I like it much better than the other app because it uses up much less space on my phone! And the picture quality is very good! I also really like how it puts photos in albums of individual people! That part is not always accurate but I can understand why! I think it’s remarkable how they can be as accurate as they are finding pictures of people from years and years ago and put it in the album for the correct person! this is quite a few months after what I wrote before! all above still true except the more photos I have them the more they’re not going into the right people‘s albums like my granddaughter has five different people or more all mixed up and hers a lot of them! so I found that there is a way to let them know that these people are in the wrong album I just will take time! but again I can see how that could happen because more pictures of Medi in the more faces there are! I still like it much better than other ones I have tried!.Version: 5.22

LoveLove having all of my pictures in one places for the most part. I also love how smart it is and how the program can go through and recognize faces and group them together, if you name certain individuals. I’ve seen it work on pictures as young as baby photos to older pictures. Now that’s impressive! If it isn’t sure if this person “A” is the same as “B”, then it will ask, “Is ‘A’ the same person as ‘B’ or different? You choose and it moves on to the next picture. Very simple, yet effective. You can go through and label each person in each picture, even the blurring ones, so as to be sure that you remember everything. You can even edit and make changes to the picture once it has been added to Google Photos. Anytime you need the picture, all you have to do is to share it or save it on your device again to reuse. 💜❤️💞 It is truly magnificent! Oh, and the automatic lifelike pics that it makes for you are awesome. You can make little photo album with pictures that you choose or allow the app to do it for you, or just switch one or two pics out here and there. You can print from the app and add a frame. I could just go on and on. Love this app! 🥰.Version: 5.10

Secure backup for freeI love using google photos, and if you have the background app refresh on, it automatically keeps all your photos on the cloud. If not, just open it every few days or so and it will back them up when it’s open. It has helpful tips and touchups, but asks before making any changes (I almost always prefer the touchups to the original!) I take photos of lists and receipts, things I tend to only need for a few hours, and this app has a very helpful function that asks if I still need these types of photos and will gather them up for me to pick any to remove or keep. It also has an optional facial recognition feature - not for everyone, but I love it! It is easy to search for people and even pets! It may not be my most frequently used app, but it might just be my favorite. Today it asked if I’d like to clear space on my phone (yes, of course) and told me I had over 5k photos that had been backed up and were older, then with the press of a button sent them to my deleted folder in the photos app and told me how to permanently remove them from there. I’m upgrading my phone in a few days so that was super helpful, now the transfer will be quicker!.Version: 5.22

Google Photos is the only way to go!It’s the only way to go, if ya ask me! I know, ya ain’t asking, right? Okay, well that’s just fine, because I’m just-a-tellin! What I’m telling is that I love this App, because of so many things I won’t be able to list em all! Totally impossible! But I can share a few reasons why I love it so much! One is because of the option of assistant! When you choose this it gives you an option to save or dismiss the Apps, altered & filtered or maybe, brightened & cropped, or maybe, actually I can keep going but you get the Jist of what I’m sayin, right? You won’t believe the things assistant can do to your pics to make them look better or make them look like a work of art! You just won’t believe your eyes, or that you even took the pic in the first place once you see what all it can and will do! Lol woo-wee! I love this so much! Don’t waste your time with any other App out there claiming to do this or that! This one doesn’t have to claim anything, just open it up and Vola! Lol Art, Beauty, Imagination & I can keep going..... you already know! I’m going to stop here and let you see for yourself! The App speaks for itself! Plus I’ve spoken way to much as it is! Jeesh! Lol Y’all will have a blast and enjoy! I know y’all will! Lol Chow!.Version: 3.25.0

Google Photos is the greatest!!!Google Photos is and has been the answer to my photo storage needs. I have told my family, my friends and my business colleagues about Google Photos and it’s benefits, like editing, and sharing, and the photo assistant just to mention a few. I have become a fan of many if not most of the other Google apps. I could go on but Google is doing such a great Historic service with the apps like Google Photos. I am sold and I will follow, use and support Google in what ever endeavors it pursues. Keep up the good work and keep the tweaks and improvements coming. History will remember and identify Google’s contribution to preserving History including social and political trends, including those that are outside the political or social mainstream. History is important and Google has the ability to remember and follow the trends, even if at the moment they seem unacceptable. I do not support the wholesale removal of posts that are considered political or that are deemed to be outside the mainstream such as with food like saturated fat being good or bad or one diet being healthier than another or the use of certain products like medications or vitamins..Version: 5.59

Love itThis app is a LIFESAVER when it comes to phone storage. seriously. i chose to pay for original quality photos but even the free version has unlimited photos at a very good quality. the ONLY things i dislike: the actual photo grid is so uneven and eclectic, as opposed to Apple’s photo app which is always evenly spaced and easy to scroll through. i feel like on Google photos, they’re always enlarging some images bigger than others and the scrolling is not even and smooth. i begin to scroll and then suddenly it jumps down to two months ago. then i have to slooowly scroll back up and try and pinpoint the image i was looking for. it’s incredibly annoying. there’s also no option to control how many photos are displayed at once. i have thousands and thousands of photos, so often times on Apple’s photo app i’ll change my settings to allow four or five photos in one row at a time, which enables me to see more photos at once and find a specific image (needle in a haystack type deal) faster. on Google photos, you have the random enlarged images AND there’s only three in a row and no way to change it. it makes navigating my photos difficult. but for FREE?! can i really complain? i’m so grateful someone made this app!.Version: 5.0

Be careful what you upload and store!!Although I love the unlimited storage and ease of album making, sharing, and management there are freaky unexplained things that happen to photos you know were in your collection but suddenly are no where to be found! I mean no where, not in the trash, archive, or backup places that you set any where. Case in point, I took a picture of the back and front of my business Credit card so that I could refer to my account numbers when I needed to while it was in the possession of an employee. I did so many times. When I looked for it today it had just vanished! I was not in the trash, archive, or back up places and I had not done anything with it since I last checked it. I don’t know if I was hacked, Google automatically removes such things, or maybe Google pulled for their own uses as per the Usage agreement we all sign without reading. That was not the first time something mysteriously disappeared from my photo collection yet is was the most vital. You will see that things tend to disappear for no reason and you will think you are going crazy and all Google will say is, “Check your archive, trash, and back up settings.” All these suggestions are no help when something totally disappears for no reason. BEWARE!!!.Version: 4.32

Ok for folks that take social photosFirst, most of my computers are Apple, and I take a lot of photos with my iPhone. This Google app/ system is ok for users that want to take snapshots to post on social media. As an Engineer and technical craftsman, I can’t discern if there is any way to use it for these purposes. My requirements are for technical photographs showing processes and assemblies mainly to send to publishers (and to publish on-line) illustrations for engineering uses. From what I can determine, is’s not too good for that, although I have never purchased a “For Dummies” book and learned the full capabilities of Google Photos. However, I vastly prefer it over the Apple Photo program that takes control of all content, holds them hostage, and deletes them if you don’t want to play by their rules and pay their fees. I actually purchased a Windows-10 laptop for my phone and camera downloads rather than struggle trying to convert and download my pictures to something a user completely “Apple” can use. I do store my social photos ( family, weddings, and vacations, etc.) on Google Photos, simply because they separate them by date and Google doesn’t mess with them further. And, you can download photos to a thumb drive and take them to a corner drugstore photo printer and gets prints for Granny, something impossible with anything Apple..Version: 4.10

I like it, BUT...I like Google Photos, but I wish their was an option under the "EDIT" tab, where I could add text or be able to write on the actual photo and be able to pick different colors, fonts, size of fonts and also underline, bold or put the text in italics. Also, my email is also linked to my son's phone, since I don't want to set him up with his own email account, until he gets a little bit older, that means that the Google Photo app is also linked to his phone, since he takes photos too. It would be nice to have an option to put a password protection on the albums that photos of each person is under. For example, if the album is labeled "ME", I wouldn't want him clicking on the tab and see photos of his mother that he shouldn't be looking at and scar him for life. Lol! Also, it would even come in handy when parents let their children play on their phone and they stumble upon photos that their parents didn't want them to see. Since my son also takes photos, one other idea that I had would be that anytime he takes photos and Google Photos downloads them, that the photos would be categorized by the device it was downloaded from, but you would still be able to organize the photos into albums later. Thank you!.Version: 3.5.0

10/10 Recommend!I got this app as a way to store photos and make albums, and it has not let me down. i can finally clear up space on my phone for other things while having all my photos in an easily accessible app. it’s very user-friendly. i love how it has gave recognition and makes mini albums for each person! also, you can make your own albums and share them by simply copying a link. google photos is linked to your gmail so you can access pictures and videos anywhere you’re signed in! another benefit is with imessage. you can easily attach photos that are not on your device just by clicking the google photos icon and selecting your images. another amazing feature is that the app recognizes pictures with a lot of writing. when syncing your camera roll to google photos, the app takes the pictures with writing/typing (like a report for school, old notes, etc.) and gives you an option to clear them from your phone, as you probably don’t need them anymore and they’re classified as junk. google photos is an amazing app. it gives you options to create new albums, prints, movies, collages, and animations. this app is a must-have!.Version: 4.24

Wish All Assistants Were This Good!I have really enjoyed Google photos, especially for the assistant feature. Every now and then I’ll get a notification that the assistant has created a little movie or collage from pictures I took 2, 3, even 5 years ago. It’s great because it usually creates something that you’d like to have but you just never get around to making. Seeing old pictures of a trip with family and friends, the family pet doing something quirky, or being reminded of a special occasion can make your day. Candidly, I’m not a huge fan of the fact that Google has become this massive company with their hands in everything, but for utility apps like this there just aren’t many companies out there who have the time, money and imaginative software developers to create an app like this that actually makes it on to the App Store. For that reason I commend them. Now, if I could just figure out how to block every single move I make and web page I visit from them, I might just stop getting harassed by advertisements for things that I just searched for an hour ago on a completely different device connected to a completely different network!.Version: 4.47

Best thing for my cloud storageI can’t image I can live without Google Photos for I moved all my photo storage to it. If it’s gone so are my photos! Not only it is free with unlimited space, but also it is so user friendly. I love the way an album is created, pics can be dragged into it or added anytime, before or after it's made. I love it's powerful search function and face recognition which can track same person all the way to his life time. I love it's in-app-photo-scanner which has so many uses. I love it’s movie, animation, slides maker which give your ordinary pics a life instantly.I have so much fun playing around the app with my pics, video clips. It saves me so much money from not paying storage devices/services. It saves me so much time by using auto uploading and sync across devices. My photos are with me whenever I go. Uploading pics is super fast and reliable. Mostly it gives me a peace of mind knowing it’s here for safe storage needs which is priceless. I am so eternally grateful to have priceless gift among other things from Google. Thank you Google Photos for making the world better place for us people to remember!.Version: 5.2

Finally! Google, helping to create peace of mind when I run out of storage for my photos!This is the app I’ve been searching for! When I bought my iPhone 8 Plus, I purchased it in such a hurry that I forgot to tell the sales associate I wanted the highest storage iPhone. It was fine for the time being but, I needed to have a backup plan whenever I do happen to run low on storage space. I’ve been stuck with limited to no space available on my phone just a few months after purchasing it. I thought about possibly paying an online company like Box to backup my iPhone but trust is a big issue for me and I couldn’t get myself to take the next step in subscribing to some online account I barely knew. With Google Photos, I can now have peace of mind that my photos and videos will always be in one place safe and sound! Nothing bums me out more than to be at a concert and get a message pop-up during a video recording that I am running out of storage space. Now I don’t have to worry! I also really appreciate how Google Photos makes it easy to use and recommends albums and animations to save specific memories and moments! Best app ever! Totally worth the wait! :).Version: 3.16.0

HeyI don’t know what I have ever done to deserve this but I don’t feel like it’s correct bc I’ve always tried to be kind and good to those around me. I want to find my true love. I have tried so hard to teach myself patience in chaos, generosity for those in need and faith in our creator. My journey has been long, tragic and at times down right impossible but I still push thru because I know I have a purpose in this life. Whether that be to pick up a stranger walking down the interstate, help someone who is having a rough day by listening to them talk or just being somewhere at the right time to effect a small task so greater things can happen, I believe! I believe that God has always walked right beside me and I am so proud of what he has helped me to become. I am strong! I am able to face my fears! I am able to show generosity to those who don’t necessarily know they need it and definitely don’t think they deserve it. It’s very hard at times and occasionally I fall and scrape my shin but I get back up. There is so much bad in the world, putting good back into it can only improve this world and the beautiful hurting souls that inhabit it..Version: 5.16

Easy storage, fun featuresGoogle Photos is so easy to use! There are so many settings that you can decide on, like whether or not you want photos to automatically be backed up or wait until you are on Wi-Fi. Then, you can have the app on your phone so that you can easily delete the pictures on your phone storage and always see the pictures in the Google Photos app. I personally have turned off photo back up on iPhone, and just use Google Photos. You can access Google Photos from a PC too. And while you’re taking pictures and videos while going to events, Google Photos will make creative designs in the background. So it will give you memories and reminders of what you were doing this day last year or three years ago. And then sometimes it’ll create a movie or animation from the pictures and videos that you’ve taken. It gives you the option to save those or share them if you’d like. And, if it sees that you are using your phone storage when it has already backed up those particular photos, it will make suggestions on groups of photos you can delete/archive from your phone’s memory. Good job Google, as usual 🙂.Version: 4.13

Excellent for photos, Videos are a STRUGGLEI am upgrading my iPad and have a library of photos and videos on the iPad and synced with iCloud. Download the Google Photos app and give it permission to access your pictures and it takes over. Could not be easier. Be sure to manage your iCloud upload capabilities on your device first and decouple the device from iCloud. This is relevant, I believe, because it has taken a week to synch up ~300 videos from the iPad to Google Photos and in the meantime new pics (from all apple devises sharing the same Apple ID) get shared around to each other making the Google Photos install a bit less straightforward. This is the second Saturday I have been working on this and am now down to roughly 30 videos to get over to Google Photos. Almost done! Bugs I have encountered are minimal, but the count of pics/videos to transfer over is not a reliable number and the "upload in background" setting is not available to me so the app runs in the foreground. I had to upgrade storage size at Google -- for a fee -- because I wanted to keep original resolution and now I am curios about how Google Drive may be useful but don't know if Google Drive and Google Photos "play nice" with one another..Version: 3.11.0

I love google photosThis app really is both a major convenience, and a lifesaver. Whether you’re trying to combat the possibility that your phone might break and you want to salvage all of your photos, or an easy place to store and organize ALL of your photos, or just a way to save local space on your device, Google Photos is the perfect service for the job. I've taken thousands of photos as well and have still not needed to purchase any of the (cheap) extra storage offered by Google. The personalized photo recommendations, and suggested stylized photos are very well done, as well as the automatic grouping of albums by location (which you can turn off if you’d like your location of photos to remain unknown) , and ability to easily order photo books and photo prints in app. I can attest to the photo books looking good as well, as I have ordered one in the past. Can’t speak to the quality of the prints though, although I’m sure they're of a similar degree of quality. All in all, I have no complaints about Google Photos, and multiple praises of it. The fact that my honest review reads as an advertisement probably says a lot lol. Great app..Version: 4.35

Easy to organize but not to print or saveVery easy to take photos and put into albums. Used to put into folders but then only one picture per folder. With albums the same picture can be put into several albums! I only gave 3 stars bc I cannot print from google photos directly. I still haven’t figured it out! Google photos no longer puts photos into google drive AND google photos when taken as it once did I was told. I want the double back up. I cannot figure out how to remove Microsoft photos (where some, not all, pictures go) (the app that comes w iPhones). My goal is to have the ability on PC to get to google photos not Microsoft photos. Cannot find google photos in file explorer. Any help would be EXTREMELY Appreciated! I have been searching and trying for months. Thank you. Would like to have google photos in file explorer. I also would like to know how to put email pictures into google photos. I can download but then what? I can’t just click on download and hold the picture and move to google photos, only Microsoft photos. Why is this the same review? This would skew the results of the survey/review. Shame on you google photos!.Version: 5.81

Yes it rad! It’s better than face book for family photos and being able for all to useIt better than face book for family and the picture s are quality, I feel google is taking over the world but in a good way, I like the assistant and the effects I even like how they lay things out so I can explore and get better at my use of the systems. I use this and recommend it to everyone, yes I know it also tracking more and faster better with maps high pictures and how I use the google search, but I do admit google make so far everything better but ,invasive but so ar3 people This will make a market for phones cameras and other things we use may closed loop system for privacy, cloud for convenience, and we will see a market for towers and old laptops etc I think it’s cool, people need to learn and study it more so they understand what its purpose is and what it can do as in google ai photos computers tech, it amazing I just hope we do well with it and use it for all and communicate better and remember we need to collaborate with each other to make great photos like we have. It only invasive if the energy is negative . Thank you google 😊😉😎.Version: 4.6

Ehhhhh......read before you downloadOkay, so original when I downloaded this I was really excited because I have a LOT of photos and thought this would be good. My family said it’s a really good app and I should definitely download it. It’s started of good and then....ehhhh... it just got really bad. So it backed up everything which was good, but it literally took all of my storage. I was not able to receive emails, write emails, take photos or download apps or make documents in google drive. That was bad... I couldn’t do anything because once you have the app, you can’t really get rid of it. You delete it, it deletes ALL of your photos. Eventually, I figured out how to kinda fix it, but I could no longer go into the app. I have no idea if this is just me because the rest of my family had no trouble with this but I had much more photos then them. Idk, take what you want from this but other than that its a pretty good app. You can share albums with friends and family and it does back it up. Good and bad, but take my experience and download with percussion. Have a good rest of your day!😀👍.Version: 5.22

I love it BUT ...I absolutely love Google Photos! I haven’t had a problem with anything until recently. I’ve never used another cloud service except Google that I knew about until I discovered one day after my phone was stolen that was not the case. I got a newer Samsung phone a couple years ago and when setting the phone up I logged into everything from google, Samsung, Microsoft.. whatever.. anyways every now and then I’d get on my google account and back up whatever data created since the last time and I’m almost positive that meant contacts and photos as well. Well after my phone was stolen and I tried accessing some of the things I was looking for like photos and contacts and to my surprise NOTHING was there from the Samsung phone! Honestly, this is a little bit of my fault as well for a lack of knowledge.. i thankfully found the photos I was SOOO happy to have found in the one drive app. Not sure how my photos got sent to that cloud instead of google but it’s definitely something I’m aware of now and will pay attention to. Other than that little scare .. I’m grateful for this app..Version: 5.22

Such a helpful and amazing appGoogle photos is absolutely amazing. since i downloaded the app a few years back, it’s saved my life numerous times. i have very low storage on my phone and so I can’t have so many pictures in my apple photos app, but thanks to google photos, I can take as many pics as I want (and trust me I take a ton!) and then back them up to the app, and it will transport the uploaded pics to recently deleted. I don’t have to go through all my pics and see which ones were uploaded, google does it for me and it’s very efficient and easy. i definitely recommend getting this app if you take a lot of pics like me and have low storage. or even if you don’t have low storage, google photos stores your pics for you so if you don’t want all your pics in your phone’s photos app, you should definitely get this app. super helpful and really amazing. separates pics for you into location, and video, and you can make photo albums and collages. you can also sort people by face which is incredibly incredibly useful. all in all, this app is just a lifesaver and if you know me, you always hear me advertise for it..Version: 4.19

Great appGoogle photos is terrific and they have certainly outdone Apple in the Photos app department. Sad that Apple can’t even make a better photos app than Google for their own devices. Google Photos has Apple Photos beaten in so many ways: 1) Google Photos shows camera info and even lets you edit the time of a photo. 2) Google Photos allows you to add descriptions to Photos. 3) Google Photos actually organizes your photos chronologically. Apple says they do in the Photos tab, but they don’t. They organize first by location than chronologically. It’s ugly. 4) Google Photos gives you a speed scroll up and down. 5) Google Photos allows for multi line album names. 6) Google Photos offers free photo storage (full resolution for Pixel owners) and (high resolution to everyone else). 7) Google Photos offers much nicer filters. 8) Google Photos has much better smart organization for their people, places and things Albums. Google Photos is everything that Apple Photos isn’t. It still isn’t perfect, but at least it respects that people can think for themselves and offers many features that Apple Photos should, but doesn’t..Version: iOS App 3.26.0

AmazingI take a lot of pictures with my phone and with my SLR. I have a large extended family and lots of grandkids. I have 200,000 ++ digital photos dating back to my first digital camera in 2001. I have digital scans of old 35mm slides. All this has been sitting on my hard drive doing no one any good. I have uploaded each folder of photos on my hard drive onto GF. Each folder on my PC has become an album on GF. This resulted in the creation of hundreds of albums in GF. Once in GF, I then share each album with the appropriate people for that particular album. Google’s artificial intelligence (AI) is scary good. The facial recognition is awesome. It is able to recognize my brother at age 75 all the way down to age 8...automatically! Below age 8 GF needs my help sometimes. So finding all the photos of uncle Harry is a snap. Now all my kids have all the photos related to them on all their devices. All searchable by person, date, location, setting (beach, mountains, etc). They love it. I love it. All unlimited and free. I still keep my SLR RAW files on my PC, but I have now made all my photos accessible to family and friends. Simply amazing..Version: 3.19.0

Easy to use, a life saver!I am a PC/Windows user, with an iPhone, which means if I don’t use iCloud, and I backup my Apple/iTunes information onto a new iPhone, years of photos are automatically added to my new phone and can not be deleted. It’s driving me insane and I came up to 10k in photos! As a result I couldn’t use my phone at all or update. I wasn’t even able to delete my photos or back it up. Thanks to the Google Photo app, I was able to backup and delete 7k of photos off my iPhone. It’s been such a seamless experience. Every time I open Google Photo app, it backs up all the photos/most recent photos onto the app. There are organization features like archiving but the app essentially does all the hard work for you. It’s really amazing, like magic! In the end I was able to clear up phone storage space and update my phone. I can even access these photos via my gmail when I open Google Photos on the desktop. It makes creating digital photo collages an easy task when I have access to all my photos from mobile to desktop. I love this app!!!.Version: 4.53

Best App/Program on the web!!!I was always worried about eventually losing pictures and have no memories of my life when photography went all digital. However, Google Photos solved that problem and it’s really astounding what it does for you automatically. I have a DSLR camera, and I was also worried that I would have to always take pictures from the phone or transfer them to my laptop, but no not only does Google give you unlimited storage, it automatically stores all the photos nicely organized albums from any device you own. Next they are hard at work putting together albums or special effects etc., something that would take you hours to complete if you even knew how! Honestly, I could do without many programs and apps, but the two of my favorite apps, Google Photos and Google Play Music are making me want to consider going with all Google products,laptop,cell phone,chrome cast etc. I have an I phone and while Google Photos keeps up with those photos, the I phone only has photos from when I started using the phone. Google photos keeps them safe and secure! Unbelievable App!.Version: 3.18.0

Can NOT go Back to Life Before Google PhotosSeriously guys, I would hate to think of going back to life without google photos! Google Photos is one of those apps that you had no idea you needed in your life, but once you do, you can never go back to how you was doing things before🤩🤩🤩 I love having one place that can have confidence in knowing my photos are easily accessible from anywhere. Plus, being able to share photos of my grandson with my daughter and vice versa in the moment is priceless. My husband and I are always in two different places, but we are always working on the same projects and Google Photos has been a huge help in us being able to share photos, ideas, etc. that keeps our projects moving forward. Lastly, although I could keep going, but since this is only a review, I am attempting to keep as brief as possible 😂 Back to lastly, the organization, tips, and ease of ordering is tremendously helpful! I am a huge Google Fan across the board, as many of the applications has just made everyday tasks so much simpler, so just giving a shout out and a big Thank You😀🙌👍.Version: 4.33

Beyond brilliantGoogle photos is probably the most useful app I have ever downloaded. Everything is easy and seamless. Being able to search people or animals by their faces is an amazing feature that I use often. I love that google photos creates albums, collages and movies on its own for me. Sharing photos is perfectly simple. I really like the archive feature, it’s relatively new. It allows you to put photos in a separate folder that you might not need such as screen shots or other photos you’d want to hide from your regular photos. Another feature I’ve been appreciative of lately is ‘rediscover this day,’ it allows you to see photos you took in this day during previous years. I love this app. I tell all my friends and family to download it. Nothing else even comes close to what it can do. If anything I’d make a couple suggestions although I’m satisfied with the app without them. 1 - make a secret archive folder that can only be accessed with a password. 2 - allow users to create a custom collage (put the photos in the place they want rather than the app organizing them for you).Version: 4.6

Organizes your visual life impeccably with little to no work on your part!Google photos does a very good job of backing up unlimited amounts of photos and videos for free. It doesn’t end there! Google photos does a great job of recognizing faces places and objects on demand. Another great feature about this app is the fact that one can go on a trip and within a day or two of returning, google photos has prepared a photo album that you can edit, caption, and add to based on the geo tag of each photo. As if all of that wasn’t enough, google photos allows you to edit your photos and videos within the app, save them, and then share a single photo/video or groups of them with friends or family via a web link. This gives you total control of what others see. The fact that google photos is secured with your Gmail address and password, means that you can login to view your photos practically anywhere you have an Internet connection. Best photo and video software I have ever used...in fact, everyone else is rushing to copy features already perfected here. Try it. You'll like it. Promise..Version: 3.29

Just imagine how awesome Google Photos COULD be!I drank the google kool-aid early on. Once I realized the connection between google photos and street view, or images in general, I realized the google tagging made some location easily identified. I learned this because of a scanned photo with no meta tags of my father and me in Trier, Germany. Sure - many people would have recognized the Porta Nigra in the background but I didn’t recall it. I learned it was in Trier because of Google’s automated location tagging. So... nifty, huh? It’s a technology that should be a little more clearly presented FOR CERTAIN. Regardless, i like it a lot. But I certainly understand the expectation to be explicitly asked in order to rightfully give permission for third party use. All that said - I realize the G-account agreement covers all these points and so there’s likely no legal recourse but that’s not what I’m seeking. I think the right thing to do is make this connection crystal clear when within the google photos environment. I’d sign up, provided the conditions were mutually beneficial. I think Google Photos is top notch!.Version: 5.11.3

Batch-Archive Only? How About Batch-Deleting?Can’t beat the price, and the fact that they’ll hardly go out of business like PhotoBucket did — and my old photos with it. Now I would like Google Photos to give me the option to either batch-archive or batch-delete on the same screen when they remind me of the memes and document snapshots I have in storage. That’s the user-intuitive way. They want me to batch-archive so that’s what they offer, and I end up storing a lot of junk since I have both WhatsApp and GP set to sync with my phone storage app (I want to keep the photos my family sends, but with it come memes, viral videos etc). I don’t have the time at the end of the day to go through both storage apps deleting the junk. Another thing is they didn’t keep up to date with the news when they suggested an album to be titled “Trip USA-Canada” in Aug’21 just bc we took pictures in the American boat in Niagara Falls. Canada’s borders were closed to Americans due to the pandemic; and the only photos of Canada I had were taken from the boat looking up to the buildings right on the borders—by all measures a stretch to call it a Canada trip..Version: 5.67

I love time is saves me in organizing my photos.I have taken photographs all my life and have thousands of pictures. People often ask me for pictures of loved ones that are no longer with us or for special occasions like my Daughters sweet 16 birthday. On google I have all my cellphone pictures and special events. For birthdays I like to run a slide show of that person life. All I have to do is select that person and I have an album of every picture I have taken of them. I often need to search for an event but don’t remember what date it occurred. I do a quick search on google for people or places to find that event. I always have some cellphone pictures of the event where I can inspect that picture and get the information on when it was taken. I then search my computers hard drive for that file date to locate all my photos taken on that day. Future requests: My 35mm pictures are too many and large file sizes to upload all of them so I would love to be able to run googles face recognition on my computers hard drive and keep a low resolution copy of all my pictures in the cloud..Version: 4.50

HighGreat for storing But 15 GB is to low for the high quality image cameras take now a day should have at least 50GB free.Version: 3.4.0

TopYou have to get that It release the data of your phone but keep you see you photos as you want.Version: 3.4.0

Awesome!!One word: AWESOME!!.Version: 3.4.0

Pretty good.Just hope that the space for photos is unlimited. :v.Version: 3.4.0

GénialBelle option pour ceux qui n’ont plus de stockage dans leur cellulaire. J’adore..Version: 3.23.1

I enjoy goggle pictures !!Best program.Version: 3.4.0

Excellent!I downloaded it months ago to access an album someone shared, and now it has become my main photo app! I love the ease of use, all the editing options, and how seamless transitions are between different areas of the app. I love how clean, reliable, and organized the app is. I adore the assistant and always look forward to the creations assistant comes up with. They are always awesome!! I have recommended this app to many people..Version: 3.23.1

IncroyableAvoir 15 ans de sa vie en photos qui te suit partout, juste WOW!.Version: 4.19

Love it!❤️ It!.Version: 3.4.0

Unlimited high qualityI just learnt that google will not provide unlimited high quality pictures and videos to be uploaded starting mid next year. This was one of the best options that was provided and I’m very disappointed. Could you please tell me if all users have to pay after the new change and remove all the previous photos?.Version: 5.19

Très bon outils!Très bon outils pour faciliter le stockage et le classement de photos!.Version: 5.0

Awesome appEasy to use and keeps all picture up to date.Version: 3.4.0

Great, but disappointedI was really happy with this service, however… When I signed for the service it was marketed as “free unlimited storage of pics” if you didn’t mind the resolution of the pics being capped. Great for me and great for most probably. Most of my pics are backed up there now. Then they changed their policy to a pay system, so all of a sudden they have my pics hostage. I am kind of stuck now, unless I pay up, move all my photos to a local HD or some other photo storage service. It feels as if I’m being extorted. I trusted the early promise, now they have the only copy of a lot of my photos. Seems pretty shady..Version: 5.51

Amazing app. Never ending GPS usage.GPS doesn't shut off... Ever..Version: 3.4.0

ExcellentGoogle photos is a life saver.Version: 5.81

Photos SynchFast and DONE‼️Perfect, I love it..Version: 5.59

MLove that it organizes for you.Version: 5.56

Google photosIt’s nice to have a backup photo album just in case you delete a photo/video that you didn’t accidentally deleted..Version: 5.47

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.91


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